ALEX in Karlsruhe

waren Anfang März zu "Kaffee und Kuchen" am Sonntag nachmittag da. 2 Cappuchino und 2 Kuchen für 18EUR. Kann man in einem Stadtzentrum nicht meckern. Kuchen geschmacklich sehr gut. Personal freundlich und schnell. Zumindest bei uns war alles gut. Insgesamt dort auch vernünftiges Publikum, nicht wie bei der Pyramide ...

Wir haben für den 1. Januar 2025 auf 10 Uhr einen Tisch zum Frühstück reserviert und so auch schriftlich bestätigt bekommen. Wir standen am Neujahrstag pünktlich vor verschlossener Tür. Ein unfreundlichen Mitarbeiter der gerade Müll entsorgte sagte mürrisch " Wir öffnen erst um 11 Uhr". Vielen Dank erstmal für ein gutes neues Jahr. Auf unsere schriftliche Beschwerde hat niemand reagiert. Danke Alex, nie wieder!!!

We've been coming here for brunch for many years. It's always delicious and there's never been anything to complain about. This time, however, I would like to say thank you for taking people into consideration. I was also allowed to eat from the buffet, even though I had stomach surgery and can only eat small portions.

A lovely place for a weekend brunch to start the day!

Food was quite good. Service was bottomless. Questions or special requests are not welcome here.

It's been a long time since I went here for lunch with a friend. The restaurant was full, but almost 45 minutes of waiting time was too much. The food was okay, although not a highlight. - In the post gallery you just sit in the middle of the passage. This made it loud as hell. Why the music in the restaurant was also turned up loud is inexplicable. Sitting comfortably, eating something and having a conversation was not possible. The worst thing was our waitress, a young lady: no “Hello”, no “How are you?”, not a nice word. When we wanted to pay it took forever until she came. When we looked directly at her and spoke to her, she simply looked away. I like to tip a lot. However, if you don't want the job, you don't want tips. Sorry Alex, but I don't feel comfortable like this and can save myself the next visit. - Too bad for you and me. Have a good new year anyway.

We went there on a Friday evening, at a time when there was little traffic, to get something to eat. The drinks and appetizer were served quickly, but after 60 minutes we asked about the whereabouts of our main course. We were put off with the statement “It’s already sizzling.” After a total of 90 minutes, and after a neighboring table that had arrived after us had already received its main course, we decided to leave the restaurant. There was not even an attempt to accommodate us - neither in the form of a drink on the house nor in any other way. Instead it just said that the food had apparently just been ready. However, a look at the exit showed an empty table and we still had to pay the full amount.

I just wanted to make a reservation for the breakfast buffet for 4 people. Never been treated so unkindly, would be the first and last time I go there. I can't rate food. Hope you know who had phone service

Very tasty food. I can only recommend it. Friendly staff

You will receive friendly service on site. The service staff is in a good mood, empathetic and service-oriented. Bastian from Service accompanied my first stay at Alex extremely well. He introduced everything to us and explained how the processes work. The buffet was fresh and appetizingly served. The selection was more than sufficient and diverse. Gladly again!

After more than 40 minutes there was still only one of two drinks. Even when I asked, nothing came

The buffet in the morning is great. There is everything you need. Unfortunately we sat in the aisle, so it wasn't that quiet. Service is ok. So we would come again.

Works on the tone with customers. A HÄ or WHAT seems neither friendly nor inviting.

Service is underground! There are four of us and you have to wait forever even though there's nothing going on! Then half is still missing. Waffle with cherries: too dry! Too expensive!!!

Price-performance ratio doesn't fit. The prices are too high for the small portions. Quite nice for a coffee, but otherwise really not that great.

The food was very tasty and the drinks were great (steaks and Korean BBQ chicken recommended!) Unfortunately there is no toilet at the restaurant but only on the 2nd floor of the department store for €1 to the cleaning team. Decor very pleasant, nice display of cakes with nicely decorated bar and seating area. Service was quick and food came surprisingly quickly, although it was a bit hectic and uncoordinated it was a nice evening.

The food was good, the service was a bit "untrained" but very friendly. Our reorder of drinks never arrived so we paid and left. It was very uncomfortable to sit in some places during the day, there was always a draft due to the constant passage of people. If possible, sit somewhere away from the passage! Otherwise we like the restaurant and would like to come back.

If you want to order something outside, you wait a good 30-45 minutes until someone comes out. The same with payment. disaster

Very disappointed with this restaurant.. the food perfect but then the service mediocre.. sit down at 12 p.m., order taken at 12:30 p.m., drink served 30 minutes later, the meal the same.. wait 45 minutes after eating to order dessert, really very disappointed..

Good buffet, fair price. I really enjoy coming here to have breakfast in peace

Always worth a visit. The food is always very tasty and the waitresses are very friendly. The lemonades are always very nice. Any time!

After shopping, we sat down to chat and eat delicious waffles with delicious drinks. Recommended. Gladly again :-)

Be careful, the food is convenience, there isn't much cooking here and that's how it tastes. The terrace smells of cigarette smoke, when you ask if there are places outside without cigarettes, you are told you can go to another restaurant… Edit: The answer confirms my assessment. The food is convenience. This gastronomy is therefore taking part in destroying the reputation of German cuisine. Thanks. In addition, there is no reaction to the disgusting cigarette smoke in the answer; it seems to be supporting the destruction of lungs.

Went to Alex this evening and tried the currywurst with fries. Can be recommended. Ideal for a small hunger in between meals and the freshly tapped Pils from the Hanseatic city of Bremen was delicious.

The food was ok but the prices are very expensive...0.5 liter of coke 6.10 euros. I won't say anything more.

So, I was there today, the food was okay but the prices were a bit steep. Even if it has perhaps become somewhat normal in the meantime. But I definitely won't be going there for the next 2 or 3 months.

If you fancy waffles with cream, you can get waffles without cream. Only by asking will you get the answer that the machine is broken. It is impossible to make whipped cream without a machine, let alone get a replacement machine in Karlsruhe. How I then came up with the idea of ​​not paying the full price was met with absolute incomprehension and ignorance. So if you would like to be taken for a fool, Alex in the Postgalerie in Karlsruhe is the right place for you. Have a good meal

We sat outside this lunchtime, coffee and cold drinks were delicious, but expensive. However, we waited 1 hour and another 30 minutes to pay.

We only had some teas and coffee. These tasted good, but unfortunately we were forgotten when we reordered and had to wait almost 20 minutes for a tea. Tea could be a little hotter. There is only a deduction for the atmosphere because the Alex is in the center.

The first sip came half a glass and I choked on an orange pit. The guy in the photo was very rude and I asked him to change my orange juice because it was full of bones and he said that's normal and he continued on without paying any attention. In the end I paid for it and left it there. I don't recommend it

Fast service, very friendly waitress, hearty and very good dish. I recommend without reservations.

We went to ALEX for coffee and cake in the afternoon. Unfortunately, the selection of cakes is not very large, but the apple pie was very tasty. The staff is very friendly and accommodating and the price/performance ratio is not objectionable either. The location in the shopping center and therefore the many visitors who use the ALEX as a passage to the post gallery are somewhat disturbing. Otherwise we can recommend the ALEX.

Restaurant in the shopping center. The food was delicious, the price was right and the staff was friendly. There was nothing going on that evening and so the mood and ambience wasn't like that of a classic restaurant

Breakfast was very rich, everything was fresh. Service was very friendly and prices were reasonable.

Tasty and very quick food, but the service was rather functional and less warm

Very nice to chill out and have a bite to eat, inside and outside. Super nice and courteous service. Thanks

Great breakfast buffet - everything your heart desires! Price-wise, it's totally okay for what's on offer! Waiter very child-friendly and helpful! Absolute recommendation!

Food was ok, presentation of the plates is beautiful. Dressing and spices good too. The patty (meat) from the burger was not good (hence the 2 star deduction), it tasted like frozen, cheaply industrialized "meat". The meat tastes better at Burger King. This combined with the hefty prices (significantly increased in the last 2 years, don't be fooled by old photos of the menu) prevents a repeat. Salad plate was good. Ambiance is modern and sophisticated, but the whole restaurant is still a walk from the shopping center, including an elevator on the corner (which is no quieter for that reason). The waiters try hard to understand and speak German, but are friendly and prompt at your table. Food took a while to arrive, but that was acceptable. Beer came filled 5mm below the 0.5l mark. Every drop is saved.

It's always a great atmosphere at Alex's, service is top! Only the dessert I had - the ice cream - didn't really taste good. The cream was disgusting, couldn't eat it at all. The ice cream scoops didn't seem like the best ice cream either. And the chocolate shavings too... It was just a bad experience with the food yesterday... It's a shame because the food at Alex's is usually good too...

Outdoor ambience is very pleasant. Service there was not very attentive and very reserved. Choice of food was good, as was the food.

Wow, just wow. Food was very tasty, the waiter was very great and had a real sense of humor and was very attentive. The ambience, despite the mall, is very appealing. I'd love to come back for the introduction of the new menu in autumn.

The ice cream came to the table almost melted and was not replaced. The boss was very unfriendly and disrespectful. It even got to the point where she called the police because she couldn't solve the problem herself. It's a real shame that such people work in the catering industry. Customer satisfaction is unheard of here. If I could, I wouldn't give any stars. That was the last time for us in Alex...

If you want to be treated disrespectfully, this is the place for you!

Order was brought to the table incorrectly and not exchanged. The rude boss is definitely out of place in the catering industry!

Had breakfast again. It's just great here.

Very tasty breakfast buffet, good selection. Price includes a glass of OJuice. Other drinks cost extra, but I don't know that differently from buffets. Unexpectedly nice to sit right in the city center at Stephansplatz. Nice service. Oat milk at the start 😁

Great food at reasonable prices. Staff friendly and accommodating.

We just ordered capirinia, tastes really disgusting!!!! We went to aposto, huge difference

Bread is fresh and warm, the food is fresh and tasty and the coffee is delicious. The breakfast buffet is definitely worth it!

We were there for breakfast and everything was great. Alex is my number 1 choice when it comes to brunch because I know I'll get a lot of delicious things at a reasonable price. The service was very accommodating and we were able to end our vacation with a cozy breakfast. But it is relatively loud there, everyone should be aware of that.

Delicious Caesar salad, delicious blackcurrant spritzer, very nice service. If the backdrop inside wasn't the shopping center it would be really nice ☺️

Favorite salad with extra pulled salmon, lettuce not very fresh 🤐🫥🫤 Not recommended. Just under 20 euros and you leave hungry. The waiters don't even come by to ask if everything is OK. Not even asked if everything was good (food) I ordered lemonade without sugar, it was made with sugar... Not recommended at all

76 euros for breakfast with 2 adults and 2 children who don't eat that much. There is just a small orange juice included, coffee, which is included with every breakfast, has to be paid extra. I actually prefer to go to a bakery in the future: In comparison, we once got breakfast in one that opens at 5 a.m. - including coffee and 2 sandwiches each - 42 euros

My wife especially loves breakfast on weekends Otherwise everything was delicious and friendly service.

Das Frühstücken ist so lala, die Bedienung war bemüht dennoch teilweise dreckige Gläser. Geschmacklich gibt es für den Preis Luft nach oben

With all understanding. I've always enjoyed coming to you when I've been in Karlsruhe for work. The waitress was somehow modest and simply answered briefly and quite annoyed. When looking through the menu. Sorry, now the prices are being subtly exaggerated. I'd rather go to the fast food restaurant downstairs. From now on I will definitely not come again.

Breakfast was very tasty 😋😋 good and cheap, I'll be back 😎

Went there for breakfast, the buffet had everything you needed. Waiter was also very friendly.

I like the buffet for breakfast. Some customers take food with their hands and it is very unpleasant.

Friendly and helpful service, the food came quickly and was tasty.

Delicious and stylish as always

I can recommend the location with a good, honest, clear conscience. Staff very friendly and nice, the food is local.

Bissl service schools...then everything fits!

Very good food, but terribly bad staff. We have called a waitress numerous times who preferred to chat with a friend instead of serving paying guests... and given the prices you can expect impeccable service!

La atención es pésima! Son un montón de camareros y ninguno está pendiente de los clientes...horrible. por otro lado, te venden los ice tea naturales y son todos con sirope y de bote. 0 recomendable!!!

I eat here every now and then with my partner. The food comes quickly, is hot and tastes delicious. The homemade lemonades are also great. The staff was always friendly, even during the more stressful times of the day. The only thing that is sometimes a bit annoying is the traffic coming from the post gallery, but overall it's very nice here.

We sat outside and the service was very friendly. Unfortunately we were disturbed by several groups of loud teenagers who were standing next to the tables. And there were rats under the side tables. We didn't order any food.

The ice cream looks completely different.

The food was very good and quickly prepared. I recommend it

The guest room has unusual acoustics - in short, it is very loud. The operation takes an unusually long time. The food is very good and the selection suits my taste.

Once and never again... The three of us wanted to have something to drink and eat. 2 out of 3 drinks were brought wrong! We wanted our Cola Zero without ice cubes. So they went back. At the counter, the ice cubes were then taken out of the glasses with their bare hands and then the glasses were refilled with Cola Zero. They wanted to serve this to us again! We said something straight away and left! Hygiene in the catering industry looks different!

I would like to give 0 stars, I've just been there and NEVER again! Waited forever until someone came, waited forever for food to be brought, water was spilled, then waited forever until someone came to pay. By the time you're waiting here for everything, you're already hungry again! As a gesture of goodwill, we were given drinks on the house (apparently). After paying, everything was recalculated and the price was exactly the same as for drinks. The waitress probably made her own tip 😂. Loading disasters!

very tasty brunch!! and you can order different syrups or alcohol shots (Baileys, Amaretto, ...) for all coffees :)

Good food, service a bit slow, despite the restaurant not being overcrowded

I've been here 3 times and every time the cakes were simply delicious. Especially the red velvet and carrot cakes. We tried a burger and a chicken bowl on our last visit and they were good, but the coffee and cake here alone recommend this place.

The brunch was a perfect start to the bachelorette party: sitting outside under umbrellas with champagne and orange juice, and the croissants were excellent. Buffet was varied and was sufficiently filled.

We have been going to this place for ten years. Burgers, cesar wrap, cocktails, coffees, service. everything to linger in this brasserie - a place of passage

Always happy to have breakfast here

I was there today with my boss and friends. I was very satisfied and would recommend it. Top 👍👍👍🫶

So far so good, only the passage is drafty in bad, cold weather outside.

The food was rather below average and also expensive, as you had to pay extra for everything, even ketchup or a side dish with the burger, which quickly adds up to €20 for a burger.

Were there recently and we ordered 2 blueberry lemonade, but I ordered them without blueberries and still paid the same price and we didn't get a comment until we went there ourselves

Friendly service. I can't rate food. I just had a drink.

Everything was perfect, especially the dessert was heavenly

Delicious breakfast. Friendly and quick.

The food is delicious, the presentation is good, the service is good. The waitress knew several languages. Prices are moderate. There are special offers. I recommend the institution

We have been to Alex several times. Yesterday on Tuesday March 26th, 2024 we were there again. The schnitzel with champions and salad and fries was good. My rump steak was fried super medium but somehow quite tough, which was also confirmed. Too bad for that. The fries were good, slightly crispy. What I really complain about is that we had to pay 80 cents each for ketchup and mayonnaise. There was very little both ketchup and mayonnaise. The salad was attractive and tasty, and the service was attentive. We'll give Alex another chance at some point. The lemonade or the large special are also expensive. I find it very exaggerated. We hope the quality will be better next time. ( Eat)

Very good food. Very friendly staff. Control due to pandemic very good. I would love to come back. Good price/performance ratio. Currywurst is very good, but unfortunately a bit too spicy. But I would still order it again because it is the best in the area.

Ordered an ice cream cup and lo and behold what was pictured and what arrived. Sometimes it's better not to include any pictures on a menu.

Price-performance ratio is no longer right...Salad bowl was about the size of a side salad...It's a shame...

It was ok. The food fusion was interesting.

Food is super delicious. Great lemonades. Everything is served as pictured. Service very friendly. Always my pleasure. Can highly recommend to everyone. Very comfortably furnished. Simply great! Keep it up! Huge praise to the chefs and everyone else involved.

The food was very good. The service doesn't come close to the food. Operation is a training occupation and should not be different in terms of people. A waitress dropped the change on the floor and after a while the guests bent over while the waitress stood and waited until the change was picked up. We had to ask various employees about pay. Nobody seemed responsible for us. We enjoyed the food. Unfortunately the service was trained. When we paid we felt like we were at the supermarket checkout. There's no question whether we enjoyed it. Just cash in. The Alex is intended to convey experience gastronomy. Except for the food, it doesn't apply. If you look closely at the table, there are lots of crumbs from the guests in front of us. In the evening we went to a simple brewery inn. Without expectation. We were really guests there with simple food. And at half the price. Please check your quality management. You have such a great location.

First class. All good and excellent. I can only recommend

I like coming here😊 There is a very cozy atmosphere here. Since Alex was redesigned, there are even more beautiful, comfortable places to sit and enjoy😍 The food is great; I like the breakfast buffet best... and the coffee is super delicious😋 In summer there is plenty of seating outside. At Alex you feel completely comfortable and well served. Service staff are always friendly and attentive 😊

I had the burger, the meat is not fresh but some frozen meat. It still cost over 13€ for just the burger and no other sides. If I want frozen meat patties I will go to McDonald’s and get much more for the same amount of money. Very disappointing.

It has become extremely expensive. Especially the drinks. The food is good but the portions were smaller.

Sunday brunch, I would recommend table reservations

Great team, good service even for a short break or a nice end

Disaster, even after improving a simple coffee there is only dark, tasteless broth. If you can't make coffee, you can't prepare food either. Never again.