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Die besten Restaurants mit Sandwichladen Essen in Freiburg im Breisgau
1 Restaurants im GastroRanking
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Outdoor

540 Stellungnahmen zu 2 Websites
Very disappointing experience - zero customer friendliness Yesterday at 7:55 p.m. I was in the Subway branch in Freiburg (Bismarckallee 7D) and wanted to redeem an official Subway coupon that was actively advertised. According to the Subway website and restaurant locator, this location is participating in the promotion. However, my coupon was rejected again - for the fifth time in this branch! The employee on site refused to accept it on the grounds that the boss had instructed it that way. When I showed that this branch was participating according to the official Subway website, it continued to refer to an internal decision. This lack of transparency and false advertising are unacceptable! I used to enjoy being a customer at Subway, but experiences like this make me feel like I'm not being taken seriously as a customer. It cannot be the case that offers are advertised that cannot then be redeemed on site. This is simply misleading and annoying. Instead of my planned order, I only bought three cookies - but those were definitely my last ones at Subway. It's a shame how customer friendliness has developed here. ★☆☆☆☆ (1 star)