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Outdoor
Die besten Restaurants mit Restaurant mit-fusionskuche Essen in Freiburg im Breisgau
2 Restaurants im GastroRanking
Delivery
Pickup
Outdoor
980 Stellungnahmen zu 1 Websites
Unprofessional and dangerous handling of allergies - absolutely disappointing My visit to this restaurant was more than disappointing – it was shocking and alarming. As someone who relies on a gluten-free diet, I expected at least a basic understanding of allergies and intolerances. Unfortunately, the opposite was the case. To start we asked for a gluten free soy sauce. This was denied, which in itself would not have been a problem if honesty had remained the case. When the food was served, a bottle of “KIKKOMAN® Naturally Brewed Tamari Gluten Free Soy Sauce” suddenly appeared on the table. Delighted with the supposed solution, we asked again, only to be shocked to learn that it wasn't real gluten-free soy sauce. Instead, the staff told us they decanted “regular” soy sauce into this bottle since no other bottles were available. This is not only unprofessional, but also life-threatening! When I pointed out that this was highly risky for those with celiac disease or gluten intolerance, we were simply answered with a succinct “It doesn’t matter.” The situation got worse when the salmon curry I ordered, which I specifically requested was gluten-free, was poured with regular soy sauce. This shows incredible indifference and negligence in dealing with guests' needs. Conclusion: Eating here is not only unprofessional, but also dangerous for anyone who has allergies or intolerances. This carelessness is unacceptable and an absolute no-go in the catering industry. I can only strongly advise against visiting this restaurant. Such behavior should be reported to protect other guests.
39 Stellungnahmen zu 1 Websites
That was the nastiest burger I've ever had. There was nothing good about this vegan burger, the bread was tasteless and dry without burger sauce, it was nowhere near shallot jam like it was on the menu, just chopped shallots that tasted like red wine. The combination with the pineapple, tomatoes and a pile of lettuce was terrible. You couldn't taste any of the rest of the content, it was just horrible. The fries were ok. The service staff didn't want to elaborate when I said it wasn't good even though I didn't eat everything. Completely overpriced and a waste of money. I wasn't given good advice about the drink either and couldn't enjoy everything.