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Outdoor
Die besten Restaurants mit Italienisches restaurant Essen in Bad Schwartau
3 Restaurants im GastroRanking
Delivery
Pickup
Outdoor
966 Stellungnahmen zu 2 Websites
Very good food and excellent service. It was quite full so the service was quite busy - one star deducted. We would love to come back.
1664 Stellungnahmen zu 3 Websites
We ate here with some girls, unfortunately the service is subpar and the food is not worth the money. We ordered 3 dishes with mashed potatoes and 2 pizzas. The puree was bland and we were very sure it came from a bag. We asked the waiter about it, who asked in an incredibly flippant manner whether we even knew how to prepare puree. We were also pointed out that there was salt and pepper on the table - that's not possible! There were even more “funny” sayings that apparently only he could smile about. He then went into the kitchen, came back and explained to us that puree was fine, he had tried it and it definitely wouldn't come from a bag. I said we could judge that because we all cook every day, which was followed by a presumptuous statement that I would be happy to invite the gentleman to dinner. The manner was more than unpleasant. We left it like that. It didn't take long before he came back to apologize to a (!) lady, the cook had now tried it and it was true that the puree was not okay. As an apology, the lady received dessert on the house. Not the other two of us. We all ordered desserts and I paid relatively quickly afterwards and went to the toilet while the other ladies also paid. When I came back, the third lady who had eaten the puree had also paid and was given a waiver of dessert when I asked. For me - who also had puree and still paid for my dessert - it was really too stupid. If you treat guests like that, I can't understand it. Depending on your taste, apologies are made here and desserts are waived, but I know it differently. And the young man should be happy to avoid the innuendo, which was by no means within the scope of good taste. As well as tasting the food that the guests complained about, because that doesn't seem to be his forte. The only thing I consider positive is that he apologized for his misjudgment, but he should have done this to everyone involved. I don't think we will come back here again. Especially since there was little other service. Questions about satisfaction or simply whether you would like another drink were completely omitted. What are you resting on here? I only find the terrace very nice for the summer. But that doesn't take it out.