Die besten Restaurants mit Cafe Essen in Regensburg

Update: 07. 02. 2025 -------- Unfortunately, this is my second bad experience at this location. I visited the restaurant for a dine-in meal and asked the staff to replace my cup of Pepsi because it was excessively wet from the outside. Instead of addressing the issue properly, he simply poured the drink into another (dry) cup and handed it back to me. I politely requested that he replace both the cup and the drink. At this point, his behavior became unreasonably aggressive—his actions resembled someone throwing a tantrum, which was both unprofessional and unacceptable for someone working in customer service. When I finally received the new cup, I asked why he was acting this way. He refused to engage and instead told me to leave the premises. When I asked to speak with the branch manager, he claimed that he himself was the manager. Since no other staff member intervened or offered assistance, I chose to step away. I find it deeply concerning that someone who claims to be the manager of a McDonald's branch would treat customers with such hostility. A simple cup replacement should never escalate into such an unpleasant situation. If this individual is indeed the manager, it raises serious concerns about the leadership and customer service standards at this location. Initial: ------ Rude and unprofessional people: I was trying to take a picture of the menu (wasn't photographing any of the staff because I am 100% aware of the German laws, and no person was in the line of sign of my cam anyways), and apparently one of the staff workers got offended! She started shouting in German! I explained to her that I am just photographing the menu, and asked her why I am not allowed to go so: no convincing answer was provided; instead, I was treated with rudeness and offensiveness!