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345 Stellungnahmen zu 2 Websites
**Experiences with customer service - unfortunately disappointing** I have visited the restaurant several times, on different days and at different times. Unfortunately, I had the same negative experiences every time. **1. Rude service** The employee who is supposed to take the orders is extremely rude and not customer-oriented at all. I experienced a particularly negative example on August 17, 2024. I was there to buy a Manta platter to take home. As soon as I entered, I was rudely told: "It's going to take a while, I can't change it." This statement was repeated several times during the course of my order. When I asked how long it would take, I received a curt answer: "Yes, what do I know, probably 15 minutes or longer. You see, the sausage has to go on the grill first and the fries are still cold. " **2. Priority for seated guests** After I communicated that I wanted to take the food away, I was told: "Yes, then you can wait now, our seated customers have priority." However, there wasn't much going on that day, so the stress wasn't justified. **3. Repeated negative experiences** Unfortunately, this is not an isolated case. I have had similar experiences on several visits. This is a simple chip shop and not a 4-star restaurant, but the customer service should still be good here. **Conclusion** Unfortunately, due to these repeated negative experiences, I cannot recommend eating there. Customer friendliness should also be a given in a snack bar.

312 Stellungnahmen zu 1 Websites
So, really recommended! It's in no way inferior to our favorite Chinese restaurant in Berlin. Really delicious! We'll come back any time. Thank you!

351 Stellungnahmen zu 1 Websites
Unfortunately I have to give a bad rating... It all started with a large order, we ordered for around 21 people, most of the food came correctly, but with errors here and there, unfortunately two dishes were completely forgotten. That can happen sometimes, a quick call, just let us know and we were assured on the phone that the food would arrive. The whole thing was at 7:45 p.m. In the meantime it was already 9:20 p.m., the shop closes at 9:30 p.m. and still nothing arrived. After several attempts to reach someone, you were always pushed away. I have to say that this is absolutely not possible! I'm more than just disappointed with this restaurant, I used to enjoy ordering and eating here, but now it's just a shame to be treated like that as a guest.

321 Stellungnahmen zu 2 Websites
We were very happy to eat there, I can only recommend it!

189 Stellungnahmen zu 2 Websites
Pizza was very mediocre. Half not occupied. Boring in taste.

104 Stellungnahmen zu 1 Websites
Good ice cream, no service, actually no ambience.

2051 Stellungnahmen zu 2 Websites
The last few times things were forgotten. Wrong drinks, overflowing trash pile of paper cups.