The food is always really good! The quality is good, has not decreased, and the waiting time is not long either. Unfortunately, the interior is a bit uncomfortable and cold. But the food is great! We went there regularly for a long time. Unfortunately the shop is currently closed (due to construction work)
I would have liked to report on a culinary experience at this point. Instead, my visit to the JAE in Düsseldorf left a bitter aftertaste - and not because of the food or drinks, but because of the deeply unpleasant treatment of guests, which was disturbing on several levels.
After a relaxing evening with friends - including lawyers, entrepreneurs and executives - we were looking for a stylish location for a last drink. JAE seemed to fit the bill with its high-quality furnishings and well-curated drinks menu. What followed was all the more irritating.
After entering the restaurant we were told in a very clearly negative tone that there was no wine. This happened while we were surrounded by wine and champagne bottles visibly displayed - an absurd claim that no one can seriously believe. The message was clear: our presence was unwelcome.
Why? Because we didn't show up in expensive suits? Because we weren’t part of the “regular audience”? Because – despite our polite demeanor – they didn’t trust us to fit into the picture? The attempt to subtly but clearly force us out of the restaurant was as obvious as it was shameful. Hospitality? None.
The fact that such behavior is tolerated – or worse, practiced – in a restaurant that sees itself as ambitious raises fundamental questions. About values. About attitude. About authenticity. And about the criteria by which people apparently hope to secure the favor of certain restaurant guides.
Because one thing is clear: consistent discrimination based on appearance or supposed affiliation is not something that can be reconciled with the principles of the Michelin Guide or other renowned rating institutions. This isn't about choosing clothes. It's about attitude. And it was – with all due respect – underground.
I have eaten in many countries around the world, in star restaurants and small family businesses. However, I have never been treated so subtly, like a second-class guest. One thing is clear to me: anyone who makes guests feel unwanted - for purely superficial reasons - has no place in fine dining.
Here you get the MOST DELICIOUS Margherita!! Local: modest but exactly my kind. You can sit inside and outside and the service is of course friendly :))!
Thank you for being here with us. I hope you are all in good health. We haven’t eaten here before, but unfortunately, as fate would have it. Your last day was at 19th of April.
Dear Dontak team, your food is still very tasty, but now you have increased the prices again. You now pay 7 euros for a normal portion. The portions are getting smaller and smaller (since you started using the cardboard bowls). This has now become too expensive for me. Unfortunately, you have lost me as a customer, even though your food is great. Very unfortunate!
We were there on a Sunday evening around 6:30 p.m. There was still little activity, the service was prompt and friendly, the food (bruschetta, focaccia, penne) was very good, plentiful and cheap.
Very excellent catering with really excellent food. The owner takes his time, is very friendly with really great suggestions and at fair prices. The location also invites you to parties and with this ambience it is simply perfect.
Klosterstraße 53, Düsseldorf, North Rhine-Westphalia, Germany , Nordrhein-Westfalen
Wow, went here because of the stellar ratings but left totally disappointed. Stick to the fried chicken if possible. For me the rest was a huge disappointment. The octopus balls only had the tiniest morsel of octopus inside. This and the omurice all came drowned in brown fast food sauce. The ramen was OK but really nothing to write home about, especially when it comes to the broth. In a city like Düsseldorf with tons of top-notch Japanese restaurants it's beyond me how this place manages to exist. Maybe it's for a more fast-food / industrial food taste?