We were there yesterday and wanted to sit outside. There were chairs and tables, so we assumed we were allowed to sit there. After 5 or 10 minutes, a man came over, and the first thing he said to us was "Ciao" (?). We were surprised and couldn't understand what he meant. I think he assumed we weren't customers (?). He also didn't seem particularly interested in listening to us. His reactions were rude and strange. He should have just said that they only offered indoor service, and we would have understood. If they don't want people sitting outside, they could put a sign saying so, or simply not leave any chairs outside. But what happened yesterday was a bit odd and strange. I don't think I would go there again...
Edit: I don't expect you to serve customers outside in 0 degrees Celsius. The problem is that your colleague didn't explicitly state that it was like that. It wasn't normal or polite to greet customers with "Ciao." I'm sorry that it happened, I really wanted to eat at your restaurant, but you just have to understand that it's simply not okay to say "Ciao" to customers because they accidentally wanted to sit outside.
I just had dinner with my best friend (who's Sicilian) this evening. Excellent food and friendly staff. We can't say much more than that. Except, it's actually a 7-star experience.
We were here for a small breakfast, which was very good. The scrambled eggs with ham were perfect, not overcooked, and the grapes were seeded, not seedless. I really enjoyed it. We'd love to come back! :-)
Solo owned and run, the passion he has for the food he makes is awe inspiring. You can feel the love in every bite you take, all while staying true to it's roots.
We were here for the first time today, and we highly recommend it!! The pizza and doner noodles were absolutely delicious. We haven't had such good fast food in a long time! We'll definitely be back!
It was a fantastic restaurant until today...unfortunately, today was the last day...very sad...all the best to the Casa Mia team and thank you for the wonderful time and the great food.