XXXL Restaurant Ludwigsburg in Ludwigsburg

We relaxed and shopped at XXXL and then enjoyed a delicious pizza. The service was impeccable and cheerful ;))

Great restaurant. Great prices, delicious food and nice staff. The robot waiter is particularly exciting

Frustrating experience: Ignored and poorly served in the XXL-Lutz Restaurant Ludwigsburg. Today at 1 p.m. we visited the restaurant in the XXL-Lutz furniture store in Ludwigsburg. As soon as we entered we were surprised that the front area was closed. In the back area, business seemed to be continuing as normal, although it was very busy. Luckily a table just became available and we were able to secure it. Unfortunately, we were completely ignored by the service staff. The table wasn't cleared, but we waited patiently and watched what was happening. Despite waiting for almost 30 minutes, we were not noticed once in our area, while guests who arrived after us were served much earlier. Finally I went to an employee myself to ask when we would be served. His answer was short, snappy and completely inappropriate. When I pointed out that we had been waiting for a long time, I was rudely replied: "You don't have to tell me how to do my job." This type of communication left me speechless. The employee's tone and body language were extremely rude. I have great understanding for staff shortages or peak times as I come from the catering industry myself, but this kind of behavior towards guests is unacceptable. One should expect that guests will be served in the order in which they arrive. Anyone who doesn't pay attention to this is simply in the wrong job. This kind of behavior dismays me, and it's frustrating when complaints don't seem to have any effect. Unfortunately, we have only had negative experiences in this restaurant so far. However, the poor service is not the only problem. The kitchen also leaves a lot to be desired. The dishes do not correspond to the presentation on the menu and often do not appear freshly prepared. If you come in the afternoon, you'll be served warmed-up leftovers from lunch, which are often swimming in oil and aren't even really hot. Conclusion: Good food and good service definitely look different. Unfortunately we cannot recommend this restaurant.

I arrived at exactly 5:30 p.m. and didn't get anything to eat! Service is different...I understand that there is a line to be drawn somewhere, but some humanity would be in order, haha.

Waiting time underground. It takes forever until someone comes. Eating without love and without taste. I've attached pictures of what the food on the menu looks like and what it looks like in real life. Cannot recommend anyone to eat there.

There today for breakfast and waited 45 minutes for 2 rolls and 1 fried egg. Doesn't work at all. And this idea with the operating robot may be nice, but can it completely serve the entire restaurant? No wonder this waiting time. Then you would have to have 3 or more in use.

We were at the restaurant at 10:55am to have breakfast. After 20 minutes, a waitress finally came and explained to us that it was no longer possible to get breakfast since 11:00 a.m. It's not the first time we've had to wait so long. We would have preferred to use the time to stroll through the furniture store. And we were still hungry too.

The food is super delicious here. The staff very nice. Price performance is great. What more do you want. 👍

Can't understand the negative reviews, the prices are unbeatable, especially with the regular customer brochure and the service is top. Toilets are also very clean. I'll be happy to come back 👍👍👍

I attended a training course nearby and only had 50 minutes to eat there. We were warned in advance that we should pay straight away when ordering because everything takes longer there. It was 11:45 a.m. and not that crowded. The waiter let me sit for a long time before he finally took my order and told me off several times that he would be there soon. Just ordered salad with gratinated toast and paid straight away. Then I sat for about 20 minutes, then said something to the waiter that I had to go back to the course at 12.30 p.m. He then shouted at me in a very unfriendly manner and said he couldn't help it. In the meantime it was 12:26 p.m., spoke to him again. Then he became even more unfriendly, but at least he went to the kitchen and came back with my food. Then I couldn't eat much anymore I've never experienced anything so unmotivated. There were a few people who came with me late to the course and even later, the same ones have had experience.

We went there for dinner today and I can't recommend it. The service was totally unmotivated, and the table was only cleaned poorly upon request. I had a salad with fried chicken Viennese style. Salad was okay except for a few brown leaves. But the meat was completely pink and not really cooked through.

Lower canteen level - without us in the future.

Unfortunately, the quality of the food has deteriorated significantly. We enjoyed eating the fried chicken salad. Unfortunately the meat was changed and now significantly lower quality meat was served. The service department has even confirmed that other chicken meat has been delivered from the headquarters for some time. The chicken meat today was covered in cartilage, tendons and veins. The mouthfeel was extremely unpleasant and the color of the meat was anything but appetizing. We definitely won't eat here again.

Great location! Very modern and tidy. Quality of the food - simply wonderful!! See image. Especially when there are offers :) The staff is also extremely friendly - the nice service alone is worth a visit... especially a "Marco", it's best to let him serve you personally!

I can't understand these bad reviews at all. We have now been there twice, each on a Saturday. It was very crowded and we were lucky to get a seat. Both times the food was delicious (we had the spinach pasta with chicken). The second time we also had cake (apple caramel and XXXL cake) and this was also delicious. Price absolutely reasonable. The waitresses were very friendly to us and also asked if we would like anything else. A small highlight was the serving robot, something we had never seen live before. Toilets on the restaurant floor were also clean. If we didn't live so far away, we would definitely be there more often.

Very good breakfast, enough for 2 people, is served by a robot at the table

XXXLutz in Ludwigsburg is beautifully furnished and illuminated. The selection is huge and it is barrier-free. The staff is not too intrusive and competent.

Staff seem bored and speechless, which radiates unfriendliness. Greetings are also a foreign word for some people. The cleanliness is comparable to a (below) average McDonald's, leftover food is on the floor and tables are dirty. Only when asked was the table partially wiped down. Schnitzel was served carelessly thrown onto the fries, there was no mini salad decoration (that makes a chip shop better) and ketchup came out of the bag. Prices in the furniture store are great, the restaurant is poor.

Very bad service. You have to wait forever for desert (pancakes). Far too few staff.

Nice service, great service and the Roberter is awesome

Leider eine äußerst enttäuschende Erfahrung mit dem Restaurant. Mussten erst einmal 20min lang warten bis die Dame ihr privates Gespräch neben uns beendete obwohl ich Sie ein paar mal ansah, Sie aber dennoch nicht unterbrechen wollte. Da ich dachte Sie wendet sich gleich zu uns. Äußerst unfreundlich nahm Sie dann die Bestellung auf und gab uns nicht die zuvorkommenden Antworten, die wir erwartet hatten. Ihr Mangel an Höflichkeit und Professionalität war enttäuschend und beeinträchtigte unser gesamtes Esserlebnis. Das Essen war leider geschmacklos. Die Gerichte waren fade und ließen jegliche Kreativität vermissen. Das Kinderspielzimmer nebenan gefiel uns sehr. Es war gut ausgestattet und bot den kleinen Gästen eine unterhaltsame und sichere Umgebung zum Spielen. Ein weiterer positiver Aspekt war eine jüngere und freundlichere Bedienung, die uns später bediente. Sie war aufmerksam und bemühte sich, unseren Aufenthalt angenehmer zu gestalten.

I would also like to rate the food, unfortunately we didn't get that far. Lots of waitresses on the go, but unfortunately not able to serve a sparsely staffed restaurant. Even when we asked whether we would be served at the table, we were still ignored after a curt "yes". The employees don't seem to be there to work.

Ist zwar schön gemacht - aber der Service ist eine Katastrophe. Viele Tische werden nicht abgeräumt, man sitzt ewig rum, aber es kommt niemand obwohl genug Personal rumrennt. Nach 20 min mit Kindern am Tisch ohne Bestellung sind wir gegangen.

Das neu umgebaute Restaurant lädt wirklich sehr zum verweilen ein. Kein typisches Möbelhausflair sondern sehr liebevoll eingerichtet. Die Speisekarte hält für jeden Geschmack etwas bereit. Ich liebe zb den Kaiserschmarrn. Hab ich in Deutschland noch nirgendwo so gut gegessen. Die Service- und Küchenmitarbeiter sind freundlich und extrem professionell und motiviert. Wo gibt es das heute noch... Ich komme gerne jederzeit wieder.

0815-Kantinenessen zu 0711-Preisen...

Wir waren Heute da , über Essen kann ich noch nicht schreiben da wir nur Espresso getrunken haben, aber hat uns da sehr gut gefallen

War zum Testen eines Eröffnungsangebots da (Schnitzel und Pommes / 4,50 €) Zunächst zur Servicekraft / Bedienung (Julia L.) - klasse gemacht - sehr sympathisch - immer lächelnd und zuvorkommend - Begrüßung - Cross Selling („Salat dazu? Nachtisch?…) - Verabschiedung Kompliment! Da spürt man Service und Freundlichkeit! Zum Essen & Restaurant: Mir persönlich gefällt das Konzept „Bedienungs-Restaurant“ in einem Möbelhaus trotzdem nicht so gut. Da finde ich SB mit Theke besser, schneller und unkomplizierter. Essen war gut. Schnitzel groß. Beilagensalat hat etwas Dressing gefehlt. Pommes aus Kartoffelpüree-Pulver (wie bei Burger King). Aber Preise ohne Werbeaktionen empfinde ich für ein Mittagsrestaurant in einem Möbelhaus als zu hoch, besonders auch die Getränke!

Einfaches Essen, Pepsi Cola schmeckt nach Drehtabak. Laut Aussage des Personals kommt es öfters zu Beschwerden. Gut daran war, dass ich mir ohne Probleme das Getränk tauschen durfte. 7 Up war dann okay.

Großes, übersichtliches Möbelhaus wie man es kennt.

Toller Laden, sehr gute Berater.

Gutes Angebot, aber an einem Samstag im WSV erst nur eine Kasse offen

Super Angebote und eine sehr interessante Auswahl.

War zum Essen da und es hat wie immer gut geschmeckt

Freundliches Personal,Schnitzel waren günstig aber zäh.

Dafür, dass es sich hier mehr oder weniger um ein Schnell Restaurant handelt, ist das Essen gut und im Preis-Leistungsverhältnis kaum zu übertreffen, bei freundlichem Personal. Die Geräuschkulisse ist vermutlich nicht Jedermanns Geschmack!

Für eine einfache Mahlzeit genau das richtige

Wiener Schnitzel für 6.90. Kann man eigentlich wirklich nicht meckern. Top für mich

Alles war in Ordnung. Günstig und gut

Sehr große Auswahl. Das Restaurant ist okey.

nach einem harten Tag haben wir uns hier noch was zu essen gegönnt. Große Portionen für kleines Geld. Und der Geschmack war dafür auch ok. Wir waren Satt und happy