IKEA Restaurant Ludwigsburg in Ludwigsburg

A disaster. Don't buy a kitchen from IKEA. The order was flawed. Scheduling, delivery, and assembly are all messed up. The refrigerator is missing. How are you supposed to live there? No employee is available. No one feels responsible. I don't even know where to begin. I'm just furious. Never again!!!!

I don't know of any store that is worse than Ikea, the cash registers are a disgrace!!!! One cash register for what feels like 200 people, an endless queue, every second person is coughing and has a cold, thanks Ikea, if I've caught Corona or the flu again just because you despise people who pay in cash, you're worse than any radical sect, yuck, you're the only people you can spit in front of

Excellent! The staff is just super. There are no problems with returning the goods! You can have a tasty and inexpensive snack.

Unfortunately, they only had one cash register open. The line was incredibly long.

It's impossible to get help. Contacting an employee over the phone is very difficult and almost impossible. We've been waiting for days for our replacement wardrobe doors. The wardrobe cost us almost €2,000, so I expect help when I need it. It's a shame.

Very helpful staff and we got exactly what we needed.

Never again!! Don't buy a kitchen there. My kitchen was delivered and "installed" 5 weeks ago. The result? Damage to my apartment, parts installed incorrectly and not according to plan, missing parts, and damaged parts. The installation company, with whom communication was almost impossible, assured me that the missing items would be recorded and ordered so that the work could be completed promptly. Safety-relevant parts were also left open and incorrectly connected. For 5 weeks now!! I haven't been able to reach anyone at this junk shop, either by email or hotline. I can't move in, and the kitchen is sitting there half-finished. I've never experienced such incompetent service in my life. I've already set two deadlines, and they haven't responded. That's why I contacted a lawyer today. I won't accept that at a price of almost €11,000. The kitchen isn't paid for yet, and it won't be until this whole mess is over. Better go to XXl Lutz or somewhere else. At least you can reach someone there!!! What a disgrace!

I ordered a kitchen with prefabricated installation. Unfortunately, it's a disaster! The installation had already begun, but because Ikea delivered a wall panel that was too short, we had to wait four weeks for a new one and now we can't get a completion date. Not recommended!

Used to be much cheaper. Friendly staff.

I haven't been to Ikea since 2019, but I always remembered it being great in terms of furniture and food when I was a child. Unfortunately, the taste of the food in the restaurant has declined significantly since 2020. Apart from the kids' pasta and hot dogs, nothing tastes good anymore. I can't understand why some people say it's super delicious in the restaurant (as of 2025). The meatballs are now indefinable, and the bulgur, aka rice, was really not good. Apart from that, many dishes are missing from the on-site menu. The employees at the hot dog stand aren't exactly the friendliest to customers, they make fun of each other... it doesn't convey a good impression to customers. However, the furniture selection and value for money are still top-notch. The shoe cabinet I bought there was also of good quality. I'm happy to come back for furniture shopping, but I'll skip the food in the future, even though it's always been a tradition. It's a real shame, especially if you're coming from far away. The service from the employees in the furniture department is impeccable.

We had a kitchen front replaced at IKEA as part of a complaint – so far, so good. Unfortunately, the new front is significantly lighter than the others, even though IKEA claims it's the same model and color. The difference is so extreme that it's immediately noticeable and visually detracts from the entire kitchen. Our request to replace the three adjacent fronts as well to create a uniform look was rejected – on the grounds that they were "still functional." That may be technically true, but it's disappointing from a customer perspective, because what matters here is appearance and uniformity, especially with a premium product like an IKEA kitchen. The advice was: Don't look at it. For us, customer service means not only fixing defects, but also ensuring that the final result is consistent. In this case, we unfortunately feel let down.

Very disappointing. Especially the food, poorly prepared and without seasoning. The mashed potatoes were dry. You used to be able to choose your own side dish. The staff were very irritated. You used to be good. But things have deteriorated considerably.

Everything you could possibly need around the house is there. Simply practical and helpful every time.

I ordered a desk an only came one box !!! Please contact me asap!!!

CATASTROPHE: For some time now, there have been no French fries here. Supposedly unhealthy and environmentally harmful. That's woke paternalism! I don't want to be educated by a spoiled Swedish billionaire clique. Intrusive, impertinent, arrogant. Oh yes, they still have French fries in Sindelfingen. Maybe the Ludwigsburg executives are just particularly subservient to the company's management. So, now the review from earlier: Not good at all. The meatballs, called "Köttbullar," taste like cheap mush. The meat content can't be that high. The mouthfeel is unpleasantly gritty. Almost unseasoned and bland. The food selection is meager. If there is schnitzel on the rare occasion, even those fall into the category of "tasteless cardboard." The same applies to the vegetarian versions of everything. Only the goose or duck served at Christmas time is halfway edible. Sometimes they serve chicken drumsticks that are just about okay. Plus, the food is almost always lukewarm whenever we go there. It's pretty much the worst-quality self-service restaurant I know. Being stupid, we keep trying it whenever we're hungry. Unfortunately, it doesn't get any better. PS: I don't like the hot dogs at the snack bar downstairs either.

We bought the "Stora" loft bed from IKEA today – unfortunately, it was a very disappointing experience. The boxes contained defective or duplicate parts. After a phone call, we were told to drive back to Ludwigsburg to get the correct parts. When we arrived there, we were suddenly told that we had to bring the defective parts with us, which we hadn't been told beforehand. I had deliberately refrained from loading the heavy parts into my car without packaging – and was ultimately simply turned away. As compensation, I was given a €20 fuel voucher, which is disproportionate to the effort, lost time, and hassle. Particularly disappointing: There's no way to file a written complaint, no accessible email, no real contact person – only chatbots or generic forms. For a company of this size, this is truly disappointing and not customer-friendly. I expected more.

Good collection of Home furniture and decors!!

IKEA is simply our furniture store of choice. Most catalog furniture is in stock, and the staff is helpful and friendly. The restaurant sometimes doesn't have all the dishes in stock, but that's not a big deal. A big plus is the ample parking and the return price for cardboard boxes.

A large selection. Great ideas in the display. If you have the time, it's great for browsing. However, even if you know what you want, you can't move quickly through the building. The shelving system in the pickup area, on the other hand, is great: directional signs at the entrance or precise shelf/compartment names when you enter the item into the computer. Detailed labels on the shelves ensure you don't accidentally pick up the wrong item. A wide selection of checkouts: regular checkouts, self-service checkouts, and Shop & Go. Overall, the quality is okay (depending on the item).

It's become very expensive and not worth it.

Whenever we're passing through, we pull off the highway and have lunch at IKEA. The selection is large and affordable. Service is quick, and with the IKEA Family Cart, you get a free drink. We go there again and again.

Everything went smoothly. Unfortunately not everything is in stock. Pickup was super quick.

Kitchen installed - but without a tap or dishwasher... No solution in sight for two weeks, and no one feels responsible. An annoying and disappointing experience with the IKEA kitchen.

This store is huge. The collection is good too.There is a restaurant too.

Great service for complaints and the employees in this department are very friendly.

Everything is clean and the staff is also very nice

Amazing store. You can buy everything for your home. Some things are expensive, some are affordable.

Standard Ikea, large selection as always

It's really bad that you can't even pay for 1 hot dog in cash.

Das Essen war sehr schlecht, hatte Pommes und Schnitzel schmeckte nach nichts mein Mann hatte Köttbullar Kartoffelpüre mit Erbsen schmeckte auch nach nichts. Schade das das Essen so schlecht geworden ist.

I never thought I would have to have so much patience for a simple service issue. Over four hours of waiting time at the service counter - and that because IKEA itself made a mistake. Instead of taking care of the waiting customers, the employees preferred to have private conversations. No sense of urgency, no apology, no appreciation for customers' time. In total, this process took me six hours - time that no one will give me back. I understand that you sometimes wait two hours at the doctor, but four hours at IKEA? This is truly beyond good and evil. If you have to pay for the company's mistake, at least a fast, solution-oriented service would have been the minimum. Instead, pure frustration. Unfortunately I have to give one star, otherwise I would have given zero stars. I'll think twice about buying something here again.

The food was not good at all, the Köttbullar are very bad, taste like soybeans or peas but not meat! and then you also take the fries out of the program - a worse finish for IKEA!

Disappointing experience buying a kitchen at IKEA Ludwigsburg I purchased a kitchen from IKEA Ludwigsburg in December and paid for it in full. The planned installation date was December 4th - today it is May and the kitchen is still not fully assembled. Despite multiple phone calls, written inquiries and personal visits to the furniture store, a satisfactory solution has not yet been found. I am referred from department to department, but no concrete information or a binding appointment is given. Unfortunately, the feeling of being taken seriously as a customer does not arise. For a company of this size, this treatment of paying customers is absolutely disappointing. Based on my experience, I can only advise against buying a kitchen at IKEA Ludwigsburg.

No fries with Köttbular and changing side dishes is not possible? Last time Ikea Restaurant

Similar to any Ikea, needed advice on curtains. Unfortunately, the first employee didn't know his stuff very well. The second employee was able to help us.

Mediocrity! Employees in the checkout area are not very customer-oriented, some of them behave rudely and arrogantly - I think they're just doing too well

It was like being in the land of milk and honey

I bought a bed and a mattress at the local IKEA today and later picked up the goods from Click & Collect. When I politely asked Mr. Gökhan if I could get assistance with loading, I was told in a dismissive tone that this was fundamentally not possible for transport reasons. When I pointed out that I currently had a shoulder injury, I was met with a curt response: "Yes, that's what shopping at IKEA is like," coupled with the accusation that I had walked in expecting help straight away. To be honest, I was surprised by the way I was spoken to - it's not about the lack of service, but clearly about the tone. A friendly hint would have been enough. Instead, I felt exposed as a customer - especially since there were other customers nearby. I consciously refrained from escalating the situation further because I don't like having discussions in front of other people or publicly embarrassing anyone. What particularly touched me, however, was that an older couple who saw the scene immediately came up to me and spontaneously offered to help me get invited. This shows that kindness and compassion are possible - just unfortunately not from the responsible IKEA employee. I think it's a shame because the last time I shopped at IKEA (a kitchen eight years ago) the service was helpful and attentive from start to finish. I hope that in the future more emphasis will be placed on respectful communication - especially when customers are in a situation in which they need a little support.

Great service and friendly staff. We visit IKEA regularly. Today we used the Click and Collect service from IKEA and it worked very well with just 5 min waiting time.

Please go there without a wife, otherwise it will be expensive🤣🤣🤣

Too big, many unnecessary kilometers of hiking

Sparris eaten with salmon. The asparagus was "woody" and the potatoes were only lukewarm. The food is totally lacking.

I've been waiting for my money for 4 months now

Everything fine. A classic IKEA with a large selection and stocked goods. You just have to be well organized and prepared and leave early enough so that you can be there when the store opens. The parking situation is very good, even for larger vehicles. Lunch in the restaurant was also very good. All employees were friendly and prompt. In my opinion, the traffic jams at the self-scan checkouts are mainly caused by the customers themselves; through disorganized procedures and chaotic shopping carts. I deducted one point because, incomprehensibly, not all self-scan checkouts were open on a peak day (Saturday). I think that should be changed.

Ikea's customer orientation and customer service have lost enormously in quality in recent years. I ordered a kitchen in May 2024. After 5-10 assembly appointments and lots of emails and phone calls, the kitchen was finally completed in May 2025, after more than a year, which was associated with time expenditure and increased annoyance. To date, IKEA customer service has not offered me a satisfactory solution. There is no response to emails, you are redirected back and forth on the phone and in the end you are brushed off. Customers are treated like dirt here. I will never buy any IKEA product again in my life.

I bought everything I needed. Free coffee in the restaurant for Ikea customers. Thanks for the delicious coffee! There are few cash desks, long queues. There are many cash desks for card payments.

Even though the IKEA furniture store is quite nice... I really have to force myself to give these two points because the restaurant is a complete disaster... The boss yells at his staff in front of the customers and is still fiddling with my plate. The food is inedible, the vegetables are raw, the fish has a bite... There are no more fries either. This means that the children had to stuff themselves with muffins in order to be somewhat full. Really a tragedy

It's an IKEA like any other. What doesn't work at all are the employees at the hot dog stand, especially the employee Anna B. (although the other colleague wasn't much friendlier either...) I couldn't order strawberry ice cream at the ordering terminal, thought there must be a mistake and went to the counter. I said hello as always and wanted to start ordering. Then this person started saying in a completely inappropriate, mushy tone: You can't order here, only at the terminal. Without a hello back or a friendly grin or anything. I then told her that I couldn't order strawberry ice cream and she said that it couldn't be ordered because the machine was broken. I told her that someone was picking up strawberry ice cream and she then said it was the technician. All in a totally annoyed tone and smug. I then ordered a normal soft ice cream from the machine and asked if I could pay in cash. No, not possible was the answer. 1m away, you can pay for items from the Swedish shop in cash. Someone has to understand that. In any case, I ate the hot dog I ordered and, no lie, two minutes later the strawberry machine worked again. So I went back to the cashier because he didn't take my coins and I thought they were different coins. Then she just half-rolled her eyes: Yes, then you have to throw in the hard one. Yes, sorry that I'm not an IKEA technician. When asked what the price difference would be, she said: Yes, that's your problem now, we have no influence. So sorry, but the good lady definitely knew that and could have said, wait a minute, go back straight away. Furthermore, the good woman should urgently attend a seminar on how to be friendly with customers. She also spoke the same way to people afterwards. When she has a bad day, she just has to pull herself together. I also find it more than a renegade to the older generation not to accept cash and can only order via the kiosk. This is not the case in other IKEA's (yet). IKEA Ludwigsburg, I don't need it...

When I asked the employees about a product, they gave me a completely wrong location so that I couldn't be guided to the exit. I got the product myself, so it's better to look for it yourself instead of getting a wrong location.

Ikea is always worth a trip - but sometimes it's annoying that you have to drain everything if you just want to go to the decoration department - then I always walk backwards hahah so I don't have to drain everything - I think it's so stuffy in there - no windows - prices have also become steep, I think for IKEA - you can almost go to the Hofmeister or to XXL - Lutz

Instead of correcting their mistakes, they just say ‘we understand’. You ruined my whole day. One mistake after another and I was left without furniture for a month.

We went to IKEA yesterday to plan a kitchen. It took us about 2 hours and we received expert help. Selina O. gave us incredibly friendly, courteous, polite and competent advice. This is worth a lot when planning a kitchen. We thank Selina for that. Her colleagues in the children's department were also very friendly. Thank you very much, kind regards to Selina and Tim

Very disappointing visit to the IKEA restaurant in Ludwigsburg Unfortunately we were cheated at the checkout. We were charged for an additional portion of meatballs that we didn't even order. The receipt says that we bought the meatball dish twice (€13.90) and two individual meatballs (€2.00) - although we only ordered a meal with meatballs. Unfortunately we only noticed this when we got home. We don't expect this kind of behavior from a large company like IKEA. Very disappointing! We strongly advise checking the receipt on site.

We received very friendly service when accepting complaints today! I came with the side rail of a MALM bed. I bought the bed about 10 years ago. Now my side rail broke off in the middle of the night. The employees specifically brought in a current spar. But it turned out that instead of one fastening there are now two. You can guess why three times! :) It's a shame, I was hoping to be able to buy a new spar. Well, maybe I'll get a new bed as a gift because of this good review!? ;)

Overcrowded, no getting through 👎

Very unfriendly and unhelpful employee. I would have expected something different from IKEA.

We ordered a kitchen with assembly. Almost two months have passed since installation began, but the kitchen is still not usable because, despite IKEA's own measurements, the worktop had to be reordered several times. Now the assembly will be delayed by another month. The available contacts at IKEA appear helpless. Overall very disappointing, best to order kitchens elsewhere.

Unfortunately, it's the same at IKEA now: they only have one checkout where you can pay in cash and four where you have to pay with your card. That's not good. I'm of the opinion that multiple checkouts for cash payers are OK, and I don't care if I can pay with a card, but I want to pay for my things in cash. Even when ordering hot dogs and snacks, you only have to pay with a card, which is just crap. I feel forced to pay with a card, which I simply don't want. I pay with a card when I want to, not when others want me to.

An absolute disgrace on a Saturday only ONE cash register open for cash payers. Not everyone wants to pay with plastic and customer service is different. I've been standing at the only open checkout for 25 minutes and when I pointed out this problem (nevertheless in a friendly way!!!), I was also insulted 😡 Thank you, not again

Unfortunately, I was treated rudely at the self-checkout when I wanted to return something I'd brought with me at the end of my shopping trip. I realize this should have been done at the beginning, but the reminder could have been more friendly. The woman at the service desk later explained it to me much more politely. Respectful treatment from the very beginning would have been appreciated!

Yes, everything we wanted was there without pre-ordering and everything was there for assembly, assembly instructions were clear and good.

Update 3/27/25. GLS finally delivers the cover plate...we open the package with witnesses...Hurrah, the plate is damaged, the corner is dented. The package must have been on the way for a long time and has been reloaded countless times because IKEA naturally sent the shipment to the wrong address in the first place, the various stickers on the shipment make this understandable. So the adventure continues March 26th, 2025 I checked again via social media and they confirmed the shipping in writing, which a customer service employee had already confirmed to me on March 13th, 2025. However, you cannot answer me as to whether the record was accidentally delivered by DHL with a reindeer from Älmhult in Sweden instead of me. Update March 21, 2025. Registered letter with acknowledgment of receipt to the management. No reaction at all, pretending to be dead. Update March 21, 2025. You can see how serious Ikea is by the ridiculous standard comment from IKEA on my review today. Update March 20, 2025. Called customer service again because of course nothing happened again. The employee asked if I hadn't received the cover plate yet? Uh no? Wants to consult, but can't manage to change the phone, I'm thrown off the line. Called again, another employee assured me he would take care of it immediately and call back. Of course nothing happened. Update 3/13/25. Customer service confirms to me from witnesses that the record will be with us via DHL within 3 days... that was again wrong and untrue, nothing has arrived to date. Update 02/27/25 Complained again by phone, again customer service wanted to take care of it immediately and call back, send an email... this didn't happen, here too I was lied to. Update 02/20/25 Another promise that the re-shipment will take place immediately...unfortunately that was untrue again and did not happen. We had bought a Malm chest of drawers, but when we got home we discovered that the top plate had no holes whatsoever. It can happen. Contacted customer service, the lady was friendly and helpful and offered us either a complete replacement (which was out of the question for us, as we had otherwise already completely assembled the furniture and would therefore have to completely dismantle and pack it again with this option), alternatively we could go to Ikea in Ludwigsburg and they would replace the cover plate for us individually. She gave us a process number and agreed with us that we would receive the cover plate there on site within the next two days. When we arrived in Ludwigsburg (at least 40 km one way, then we had to wait twenty minutes because the only lady in the complaints department preferred to have internal discussions first), the lady in the complaints department told us, to our astonishment, that there was neither a replacement plate nor a replacement piece of furniture and that she couldn't help us. When asked why we phoned beforehand, got a process number and made an appointment, she simply shrugged her shoulders and said she didn't know why that would be the case, that you and Ikea customer service had nothing to do with each other. She then offered to send us the cover plate (confirmed this in writing on the receipt as attached here), but said she didn't know whether it would take days or months. In addition, it could be that if Ikea Ludwigsburg gets another delivery, the customers would immediately buy everything out again, then we would have been unlucky and would have to keep waiting and get in line. Conclusion: Customer service and furniture stores do not work together and there is no internal communication; this is carried out on the customer's back. You also have to spend a lot of time on the telephone hotline and waiting on site for a mistake that IKEA made. We now have an unfinished piece of furniture sitting around at home without knowing when or if a replacement will be delivered.

Nice Ikea. You can find everything you're looking for, at least if you prepare beforehand.

I was only delivered half of a table (without legs). A subsequent delivery was not possible, so I was told to order a new table and the old one would be refunded to me. I ordered and paid for the new table and to date (6 weeks later) I have not been reimbursed for half the delivery. Customer service is incredibly difficult to reach (chat, telephone, contact form). I've been in contact several times and always hear the best excuses. Apparently the accounting department has been blocking the process for two weeks now. Ikea is currently illegally withholding 138 euros from me and is obviously not interested in giving me the money back. That was my last purchase here.

Bought for over 600 euros and every piece of furniture was damaged. That was worth it 👌🏼

I got everything I needed. Unfortunately, I was there with my roommate. The lady was incredibly annoying. Nevertheless, it was great at IKEA, as always. Even though my roommate did her best to spoil the experience.

I was supposed to receive a voucher worth €400 due to a promotion in December 2024 because I bought a kitchen worth over €4000. To this day, customer service cannot give me any information or help me. The only answer: I forward it to the service center. We are mid-March and still no response. Pure disappointment.

Basically, it works like it does in IKEAs. The Shop&Go variant is also something great. However, in this IKEA I have such massive problems with the in-house WiFi that it is virtually unusable. And mobile internet can be forgotten in such a massive building.

Very good options, little cheaper than XXX.

I wanted to buy a bed and a wardrobe via click and kolekt, it was available in the branch, and I was there on Monday last week. The department head's statement was available from Wednesday, but unfortunately that wasn't the case. Since I had to rely on the help of others and I couldn't get the bed off the shelves on my own, I have to say that I'm thinking twice about shopping at Ikea again.

I can understand many customers and few staff, but why are almost all self-payment checkouts closed on Saturdays. Newest Cluo cash registers where you first have to scan with the app. If no one tells you no at the checkout at the entrance, but only after you wait 10 minutes you have to wait again at another checkout. Sorry, but how stupid can you make your system?

Typically Ikea. If you know one, you know them all. Same pattern, but not as cheap as years ago.

Where I feel most comfortable...

If you equate the word "nice" with "okay", you could probably say that this Ikea is quite nice. The furniture store is clear and clean, but the checkout area and pick-up (Click & Collect) as well as self-take-away sometimes require a lot of waiting and patience. So I give it 3.5 ✴️ out of 5 ✴️

Typically Ikea. Don't visit on bridge days, all hell breaks loose.

Worktops delivered bent. The entire stairwell was demolished during delivery. But IKEA does not see itself as responsible. It's better to have it delivered by XXL or Rieger, at least they won't break anything.

I can't recommend the place. You can't get directly into the restaurant from the entrance. The restaurant itself has a strange pricing policy, the price for Köttbullar is advertised as 7.95 in the restaurant and the receipt then says 6.95 + €1 for extra balls. At the same time the peas ran out and there was a huge queue in the dining area because only one food counter was open (on Saturday) The usual thing in the store itself is that customers have to pay themselves, which is why there are 16 self-pay checkouts open and only 2 normal checkouts. Then items are out and no information can be given when the item will be available again.

Not convenient when needs to buy anything for kitchen. If one missed one item has to go back to the main entrance again and order and pay. Had to wait 30 mins just to get the metod cabinet foot. There should be a computer in the goods collection hall to order and pay..

I haven't been to IKEA in several years and I was honestly slightly shocked on my most recent visit for the following reasons: 1. If you want to pay in cash you are discriminated against because you have to wait in line for a very long time because only one checkout is open for cash payments, at the same time 5 checkouts were open for digital payment, each of which has 4 terminals, which is 20:1. When we wanted to eat a hot dog afterwards, as was the tradition in the past, we discovered that there were only veggie hot dogs or at most chicken available to buy - pork is taboo and has been banned. I personally see such developments as extremely critical and discriminatory! The furniture from IKEA and the price-performance level are still top, but the previous experience of shopping there has unfortunately fallen victim to woke idealism.

Actually built like any Ikea. If you know exactly what you want, you can move through various shortcuts relatively quickly. Otherwise you have to plan enough time. The staff are all quite friendly and helpful.

Very complecated long unhappy shopping experiences, especially the micro mini hotdog

The new paid system very complicated, we have to wait 20 minutes at the Kasse and layer we have to drive to collect and wait another 20 minutes, never again

Never an Ikea kitchen again! If you don't plan on assembling the kitchen yourself, go somewhere else. Alternatively, find a trustworthy carpenter and never book the assembly option here. I went through the entire kitchen process here and it was a nightmare from the start. I showed up to schedule and the employee was so rude to me that I almost cried. I practically had to beg for her to sell me a kitchen, she said it wasn't possible and that I had wasted my time and money on the measuring service. Luckily, her manager heard how rude she was being and came to check the plan herself. The manager sat there the whole time and made sure I received the plan. My kitchen was purchased in December 2024, delivered at the end of January. The installation team called, made an appointment and arrived on time. I was hopeful that my dream kitchen would be ready by the end of the day. An hour into the work, I heard the workers using swear words. Something had gone wrong! They had cut the worktop almost 50 cm too short. A new one had to be ordered. It took more than a week of emails, daily calls and chats and a lot of time. 10 days passed before I got an answer: The new delivery would take a month!!!! Another month without a kitchen! Okay, a month passed. The new delivery arrived. The next day the installation team called and came. I thought: it will be good the second time, now they will be more careful. Incorrect!!! 30 minutes later and voila! Again they cut it wrong. More emails, more calls, more chats, more nerves… more lost time and no kitchen. Ikea does not have its own assembly team, this is a service they offer through the shipping company W. Roth. Roth, in turn, commissions other companies to assemble kitchens. They send very unprepared workers who speak neither German nor English. Words cannot express my frustration. Only God knows when the third delivery will take place and whether it will finally be assembled correctly. In the meantime I live like in the campsite in my own house. An incomplete cuisine, a bunch of unopened boxes and a mountain of garbage that was left by the last fitters. A €5200 nightmare! —- Update 02/28/25: —- Dear Ikea team, I saw that you replied to me. Nice words, but they don't change the fact that I have to wait a whole month every time your contractors make a mistake. Ideally, cases like mine should be treated with a little more urgency. I have now found out that my contact at Ikea is on vacation and only THEN will the new worktop be ordered. As if it wasn't bad enough. I don't see your company doing enough. Every day I lose an hour on the phone to find out whether there is news.

Unfortunately no fries with the Köttbullar, which is very disappointing. You get weird microwave covers on the food, I don't understand, and they make more washing up.

I recently visited IKEA Ludwigsburg and was thrilled: clear layout, large selection of furniture, friendly staff.

All the employees were very nice and competent. Great. Assortment.. Again at any time.. Thank you very much

Not enough parking spaces or 1 cash register for cash payment. Cash payments are not possible at the snack bar, so you are forced to pay by card.

Better not to visit on weekends.

I've been waiting since November for a refund for a returned item. I've already called 6 times. They always say there is an error in the accounting and it will be transferred immediately. To this day I have not received my money!!

Yes, anyone who needs anything is in good hands. There is also good, inexpensive cuisine.

I'm not a fan of furniture stores, but the food there is quite good and the staff are very friendly and helpful.

Easy to reach ..the ramp for Ikea Ludwigsburg is here 48.919037 9.154144...and the entrance 48.91955 9.153288 then from here from the entrance continue towards the ramp through the yard. I discovered the Wc at the entrance to the right a small white door.

It used to be better. Now also expensive. It's a shame the coffee isn't good

This review from 2021 has been DENIED by Google to date! It's unbelievable what's going on in this country!! There are several people standing in front of the entrance taking photos of customers' health data and ID cards! They are arrogant in saying that they have this right! No, they didn't!!! Completely d e v o t e customers submit to this C-o-r-o-n-a policy of discrimination and actually support this data protection crime! Grotesquely, they loudly announced that people who are unvaccinated are to blame for this digital control by retailers and the state!!!! A shame!

Unfortunately more and more things are out of stock, you have to order it... what a shame ☹️

Large SELECTION, friendly staff

Large selection, friendly prices

The IKEA in Ludwigsburg is very pleasant. The furniture and other accessories you are looking for are usually in stock. The staff will provide friendly and reliable information upon request. Of course, you can always find unplanned things in the yellow bag. Click&Collect and customer service are also great points of contact. I also know other houses in the region; I have already had negative experiences here despite less frequent visits.

Went there again just to look and spent another €500

We were only there to eat and the service was subpar. It was not possible to exchange the supplement, which was communicated in a very rude manner. Very, very unfriendly staff! Never ever! 👎