Waldhotel Heiligenhaus in Heiligenhaus

My stay at Fletcher Waldhotel Nordrhein-Westfalen was absolutely perfect! From the moment I walked in, I immediately felt welcome. The staff is incredibly friendly, professional and attentive, and ensures that you lack nothing. The service is truly of top quality. The room was spacious, spotlessly clean and equipped with all amenities. The bed was wonderful and I enjoyed a great night's sleep. The interior exudes a warm and modern atmosphere, which immediately gave a feeling of relaxation. The restaurant was also fantastic! The breakfast was very extensive with fresh products and delicious coffee. The dinner was of culinary excellence - compliments to the chef! The location of the hotel is truly beautiful, surrounded by the peace and nature of North Rhine-Westphalia. It is an ideal place to relax or to enjoy the many walking and cycling routes in the area. The atmosphere around the hotel is calm and soothing, perfect for escaping the hustle and bustle of everyday life. In short, Fletcher Waldhotel Nordrhein-Westfalen exceeded my expectations. This hotel is highly recommended and I will definitely return here. Everything was taken care of down to the last detail. Thank you for an unforgettable stay!

Beautiful hotel in a beautiful location with luxurious rooms. Good breakfast.

Just opened, still have a lot to learn, I don't have a good word to say about the restaurant. The organization is sloppy all around, the bills are incorrect, and it is an expensive place. The breakfast was also very good.

A nice hotel in a beautiful area. We had a package for 2 nights with breakfast and 1 main course. We had a really delicious meal (wienerschnitzel and steak). And drank a delicious wine with it. The breakfast was also really good. In short, highly recommended

A bit old, but still beautiful. I think breakfast is a bit too expensive.

I can only write a review for the restaurant because we celebrated a 90th birthday here. We sat in the beautiful winter garden and the atmosphere was very pleasant. There was a champagne reception in the beautiful garden. The food was very good, the individual courses were served exactly to the minute as agreed. Overall, the service was very quick and attentive. The Chinese employee deserves special mention, as she was extremely friendly, very hard-working and professional. Overall, it was a successful evening in beautiful surroundings.

Were there for your wedding and were married in a civil ceremony. Food was very good. Drinks took a while. The registrar did a great job. Nice environment. On-site parking. All friendly. I can only recommend it. Get married in paradise

The hotel has just been handed over to the new owner and not everything is in place yet. But everything was resolved with kindness and commitment for the benefit of the guest. For example, WiFi wasn't working yet but work was being done on it. Breakfast was excellent in terms of selection and quality. The automatic locking cylinders on the room doors had battery problems - but they took care of it very nicely. Hospitality was lived and the rest will surely fall into place.

Nice hotel, nice quiet area. We got a very large room, equipped with all amenities.

Overall, a decent hotel, although there are reductions in amenities and, due to the change in ownership (now Fletcher Hotels), also in service. The Waldhotel is in a very quiet location, although somewhat unusually, right on the edge of a residential area. Nevertheless, it is very relaxing to hike in nature here in the Ruhr area. The fitness studio is included, but the equipment dates back to the 20th century and is therefore only suitable for intensive training to a limited extent. You have to have it unlocked at reception first. We didn't go to the wellness area, but it would have cost €12 per day per person and didn't look very modern either. The room was missing the usual information about the hotel, such as the prices of the minibar, the hotel's offers and, most importantly, that room cleaning only takes place upon request. This was explained by the change of ownership. Unfortunately, this explanation was only given upon request, so our room was not cleaned. The hotel did not offer any accommodation. Rather, it was pointed out that you could have asked about this at reception. The hotel restaurant has a beautiful outdoor area, with a very limited selection of dishes. The service also didn't seem very experienced. The food itself was ok and the prices weren't cheap but not too expensive either. For salad, we would recommend ordering the vinaigrette separately, otherwise the salad will drown. The restaurant can be an alternative for the guest. However, you don't have to eat here several times in a row. Conclusion: Once the ownership change is fully completed and the hotel has been modernized a bit, it could be quite nice. In the meantime, however, guests could be accommodated for their inconvenience.

Nice atmosphere in a rural location

Very nice hotel with a great, quiet location, friendly staff and very good breakfast. If there were a few more decent wallboxes, it would even be a perfect hotel

Very nice hotel with a great outdoor area, large, beautiful and functionally furnished rooms! Super friendly staff

Unfortunately very bad service. I don't feel valued as a guest.

At the “Waldhotel zu Heiligenhaus” romantic weddings are simply a “must have”. The path of the future married couples leads over the large garden stairs to the beautiful pavilion. With large, old trees and modern interior design, a wedding ceremony like in the film is possible here. The pavilion itself offers space for around 25 guests. If there are a little more, there is still enough space on the round seats. Pure romance emerges here from the first moment.

Chic hotel! Compliments to my colleagues on how the house was modernized into the next generation with great attention to detail without losing its charm! Location super quiet and slept very well!

I can't say anything about the rooms, I was at a conference there.

A bit old fashioned (but spacious) rooms however, it is super clean and quiet. You can sleep here like a baby. They also have very nice mid size pillows not like other hotels with the giant ones. Very cossy after all. Nice view from the window to the forest. Also lots of nature around. Friendly staff. They speak English very well. Very good breakfast. Absolute bargain!

Very clean house. In my opinion a bit overrated in terms of restaurant and food

We were there for brunch and it was quite good, nothing more but nothing less. The breakfast part was a bit lean and there was a problem with refilling, but the lunch part was really good, but here too the selection could have been a little more extensive. If you want to rate value for money, 3.5 rather than 4 stars. There were enough parking spaces and it was easy to find directions. Nice gimmick, they hid eggs and chocolate for the children in the spacious garden for Easter.

A highly recommended hotel in the countryside!

Very nice and well-maintained hotel. Very, very good cuisine 🙂

The first impression is great. The reception hall is large, bright and elegantly decorated. The counter is staffed by friendly staff, check-in was quick and uncomplicated, and we were even given a card for the in-house restaurant. The rather high prices suggested high quality standards. Well, and then came the room. You can easily get by with it for a few days, but the quality is far behind the lobby. There is a massive investment backlog here. The carpet between the meeting rooms and the rooms looks very out of date. The room was either rarely rented/used or poorly cleaned. The shower drain was musty, there were silverfish in the bathroom, the bathroom fittings were wobbly, the water temperature was inconsistent, there were no USB sockets on the bed, the furniture itself seemed rather old and also had flaws, the TV was definitely old, small, poor picture quality, the room does not have a comprehensive power switch. As an environmentally conscious guest, I hung up my towels to continue using them. The cleaning staff made the bed and took away the towels that had been hung up without leaving any new ones. As a guest, I can't do anything about it. The breakfast was really tasty. With fresh coffee and a wide selection of teas, rolls, croissants, bacon, sausages and eggs, yoghurts, cold cuts, sweets and fruit. However, it is quite thin for vegetarians. There are many different types of sausage, but no vegetarian alternatives. So only three types of cheese remain. There is actually nothing for vegans apart from jam and fruit.

The Waldhotel Heiligenhaus is an absolutely recommended hotel. Whether for overnight stays or conferences, for celebrations and events or just for a nice evening in the "Blattwerk" restaurant - I have never had a negative experience here. Quite the opposite: My personal expectations at the Waldhotel were often exceeded. The rooms are tidy and clean, the breakfast is very varied and the dishes I chose in the restaurant were always perfect. Apart from that, the staff there is very friendly and will do everything possible to make your stay there a great experience. I would happily recommend the Waldhotel Heiligenhaus based on my experiences there. I look forward to my next visit there.

A really nice hotel. The location is quiet and beautiful, the staff are incredibly friendly and the hotel itself is very modern and stylishly furnished. I got one of the smaller rooms with a sloping ceiling and even that is perfect. You have everything you need, it is clean, nicely furnished and despite the difficult cut, every square meter was used perfectly. Clear recommendation, whether for business or vacation!

Were only there for a workshop. You can do this wonderfully in the pavilion.

Enjoyed this weekend at Waldhotel Heiligenhaus. Very friendly staff. The room is spacious, clean and tidy. The food in the restaurant is of great class. Delicious ! And looks very professional. We will definitely come back. Top!

Very good food and friendly, attentive service. We were completely satisfied.

Wir waren mit 8 Personen zum Weihnachtsbuffet im Restaurant dort. Es war sehr gemütlich. Die angebotenen Speisen waren von bester Qualität. Die Auswahl und Zusammenstellung sehr gut ausgewählt. Gerne kommen wir wieder.

Sehr schönes ruhiges Hotel mit gutem Service.

Klasse Hotel mit tollem Service und gutes Essen.

Ganz tolles Hotel zu einem super Preis! Mein Sohn mit 9 Jahren darf das Frühstück gratis genießen! Das nenne ich ein Service der selten ist. Es ist sehr ordentlich und alle vor allem an der Rezeption super freundliches Personal. Nächstes mal, nach der „Essen Motorshow“ kommen wir wieder! DANKE

Sehr schönes Hotel. Schönes Restaurant, sehr nette und hilfsbereite Bedienung. Sehr empfehlenswert. Preis Leistungsverhältnis gut.

Schönes Hotel in Verkehrsberuhigte Lage, Kleine Speisekarte aber sehr lecker. Super Service. Zimmer groß genug. Sauber und gemütlich.