VIS-À-VIS in Trier

The location of the visavi is really great - the view of the Porta Nigra is impressive and worth a visit for that alone. Unfortunately, the service couldn't keep up during our stay. Even though the house was only half full, it took over 15 minutes for anyone to come to our table - and only after several waves. The employees seemed visibly overwhelmed and there was a lack of coordination and responsibility. It's a real shame, because with a little more attention and structure, the visavi could be a real highlight.

The ambience here is very nice with a view of the Porta Nigra. But the service is extremely lacking. We had ordered a double whiskey (4cl) and an Averner (also 4cl). We then received 2 large whiskey glasses with a small puddle, one with the correct whiskey we ordered and the second glass with a different whiskey, but definitely not Averner. Since the waitress went into hiding for the time being, we couldn't complain directly. So first I drank the whiskey that I didn't order. We couldn't determine whether it was actually 4 cl because of the glasses, but it was probably more like 2 cl.

A plate with cutlery and bread put on the table not even a glass no water it's up to us to set the table. very expensive to eat frozen potato croquettes put on a plate not even a sprig of salad No dessert offer so avoid

Contrary to other reviews, I would specifically like to emphasize the friendliness of the staff. We have rarely received such friendly service and we were here on two evenings. The draft beer is recommended and the price is also completely reasonable. The cheese plate, actually for one person, is plentiful and we were able to eat it as a couple. The view directly onto the Porta Nigra is fantastic and you can easily listen in at concerts. ;)

Nice restaurant at Hotel Mercure Porta Nigra, service is very friendly and the food is simply delicious. Tasty wines also available.

An excellent restaurant with terrace, located just opposite Porta Nigra, within the Mercure hotel. We enjoyed ourselves even if the prices were a little high. We can understand it with a framework like this! Very pleasant service 👍 be careful the kitchens close at 9 p.m.

We came here to have coffee on June 26th, when we went to the first table next to the door without having our masks on, the waitress called us "MASK" in an incredibly unfriendly manner, in a tone as if she had vomited the word at our feet. We didn't receive any sugar with our coffee, but we received a blank look and a particularly loud "THANK YOU" when we left the bar without leaving a tip. But why? Absolutely awful.

Excellent meal directly opposite the Porta Nigra. We actually eat here every time we visit Trier and enjoy the house wine from a nearby winery. For this reason we give you a full five stars.

Delicious food, nice service and fair prices.