Vinobar Michelangelo in Gengenbach

Ordered cake, cappuccino, ice cream and aperitif here. I have to say I've eaten something better. Cake was just sweet, ice cream was fine, aperitif way too much water. Conditions go down to the basement to laugh. That's why there were hardly any tips. Otherwise we always have 5 euros in it. Too bad.

Good quality, definitely too expensive for such poor service. The service is unfriendly and children also seem unwelcome. It doesn't have to happen again, you only win through a good location. I can't understand the 4.4 star rating

Today there were four of us as a family, 2 children and a couple. We wanted to eat ice cream in the restaurant at the entrance to the restaurant, we didn't know whether it was open or whether we were allowed in. The staff was unfriendly especially the lady with glasses in black. No greetings. They just put the cards down for us at the table. When I said we wanted the number one card, she simply took the menu away again with a strange look. The young girl was nice and brought us the first ticket. Children's ice cream with 2 scoops of snowman 6.50. Euro. Also unfriendly when paying. Don't come back.

If you expect friendly service, this is not the place to be.

The pizza tasted like a soaked cardboard top. Tossed the pizzas in the trash.

Unfortunately it was just disappointing. Zero points for service After 40 minutes we were able to place the order. After another 40 minutes we received a half burnt dry pizza that didn't deserve to be called a pizza. After consulting with the overworked waitress, we were informed that the edge of the pizza would not be eaten anyway!!!! Our request for a glass of wine was also denied. We should have a bottle of wine. It's a shame that the service and standard has fallen so far. We actually always enjoyed going there, as the pizzas were always good. We no longer visit this pizzeria and do not recommend it to others.

a very good pizza...🍕 but the pasta was also delicious 😋😋 Great value for money...💫💫🤸🏻‍♂️🤸🏼‍♀️☀️

The Michelangelo is a well-run Italian pizzeria.. the menu is large and ticks all your boxes! I have been enjoying the atmosphere at Michelangelo and Chef Massimo and his friendly staff for years! If someone wants to eat well, then go to Michelangelo.

Great shop with really delicious food! We were told a lot about the different pizzas because we couldn't decide. The waiter was a little confused and had forgotten a drink, but the advice was really great. The pizzas are really first class! Very tasty and highly recommended.

Was there three times in October/November. Nice location, seating inside is sometimes quite shaky. The service is mixed and friendly, depending on who is on duty at the time. The boss depends on the day's mood, the boss sometimes lets his employees run around a lot, but is very accommodating to the guests. I really felt sorry for the boys in the kitchen (I felt embarrassed). The pizzas are very tasty, you can choose between two different bases. I recommend the thin base 😋. The spaghetti carbonara wasn't really a burner, the taste was okay but overall it was too powerful. Tiramisu is purchased, not homemade. Price ok.

Already an enrichment for the region!

The ice cream is great, so we've been going there regularly for years. Pizza is also highly recommended - huge portions and taste great. Service could mostly be improved.

Nine of us had dinner yesterday. The reception from the lady with glasses was extremely unfriendly, but the landlord went above and beyond. The pizzas are delicious from the charcoal grill and are large. Highly priced. To pay we had to go to the narrow entrance area; the landlord didn't think it was necessary to collect money at the table. All in all very disappointing, you shouldn't be surprised that in the pizzeria around the corner you have to make a reservation weeks in advance and you always get a table here.

I highly recommend. Top Italian restaurant, the welcome is very warm and the food is delicious. Even our little dog was very well received. Thank you! We will come back with great pleasure.

We spent a very nice evening today with a very nice meal. We were very looked after by the boss. We'll be back.

The iced coffee wasn't a hit, the coffee ice ratio wasn't optimal. The service was not friendly.

The food, v. a. The pizza is excellent and the price-performance ratio is also good here. The ice cream is also good. The ambience is actually nice, but a bit cramped. Most of the waitresses/service staff are good and courteous, but the older lady is unfriendly, very poor service.

We found a free seat here on a Sunday evening without a reservation and were thrilled with the good service and the delicious food. The pasta dishes were all very tasty and completely justified at around €15. It was nice that you could also pay by card. For dessert there was tiramisu, which had its own interpretation but tasted absolutely delicious. The service was also all great, so we would love to come back again! Thank you for hosting us and greetings from Upper Lusatia!

Great pizzeria with a great location in the old town. The pizza was excellent. Perfect base, the amount of cheese and tomato sauce perfectly balanced. The pizza toppings were also right. Top.

Visit on September 29, 2024. The three of us ate pizza there. The seating on the ground floor is cramped. The medium-sized pizzas are huge and well topped. In terms of taste, I would describe it as above average. The quality of the ingredients used gives a fresh and high-quality impression. The service, especially the young woman, is very attentive, always courteous and very friendly. She is the positive figurehead of this restoration. While everyone else, especially the boss, walked around at times stressed and with a grumpy face, the young service worker always remained confident and apparently never lost track of things and her friendliness. This young woman is a complete service professional. You would almost wish she would take over the business. That's why we give 5* for service for outstanding performance.

Great Tocco Rosso, Campari Sprizz or a delicious red wine. Gladly again!

Unfriendly service! You are not looked at or thanked.

We ordered a beer, a white wine and some olives as an appetizer. It was 1 in the afternoon. I then asked for a glass of water and was told that it was definitely NOT bottled water. It seems FATAL to me that they don't give you food in an establishment that faces the public and where you consume a glass of water. The beer was pretty bad, by the way.

we failed because of the choice of place. We couldn't sit down at all. A lady in black clothing and glasses thought she had to correct us. Someone like that doesn't get my money! Just underground.

As quickly as we were in, we were out again. The boss exudes such unfriendliness that she immediately loses any appetite. Instead of wasting time on makeup, this person should attend a seminar on how to run a business, especially with customers.

De koffie was lekker. De bestelde cappuccino was louw. De bediening was snel. De vrouw met wie we afrekende was nou niet erg vriendelijk. Zelfs chagrijnig.

Nice thing. Nice coffee. Grumpy service, especially the woman. If looks could kill etc

Had a very rude and condescending male server when we stopped in for a bite to eat. The restaurant management must really be hard up for help if this guy is the best they can find. There was a definite attitude toward American tourists. Food was mediocre at best. Pass this one by. It's a definite tourist trap.

Due to the location, a well-frequented ice cream parlor/pizzeria. Ice cream quality good. That's it. Service and friendliness leave you amazed. The lady in black was very arrogant and unfriendly. There are much better places to stay in Gengenbach.

Super bad and rude how they serve. The fat lady is a grump. The older lady throws the plates and cutlery into the kitchen and grumbles because the previous people had left a lot of food and drinks behind. I'll never come there again.

The iced coffee was great, but the service was very unfriendly.

If you don't want to work in the hospitality industry and can't deal with people, then don't do it! What a grumpy woman who works here. Antisocial, just like the owner. Very bad experience here. Luckily no food was ordered. This is really not possible. Several people were simply snubbed. They will never see me here again.

They have treated us terribly! Awesome! A horrible, evil-faced woman... And finally, as if we were idiots, it tells us that you cannot pay with Visa. Broken router. Anyway....

Typical place where you end up when you no longer know where to go, due to its easy location. Attention edge. And finally, the internet does not work and they only accept cash. They tell you that there is a bank next door. They don't give a ticket. I don't recommend it.

Not recommended under any circumstances. Service staff are so unfriendly, snippy, even cheeky. The seating is catastrophic, every inch of profit has been exploited. As soon as you want to move your own chair a little, you bump into the next table. Sitting down at the table had already been a challenge. Unfortunately, the umbrella didn't provide enough shade, so we wanted to move our chairs to the side...immediately the waitress came and warned us not to do this.....! Conclusion: I will never enter this unfriendly and overpriced restaurant again. It's a shame that you are treated like this as a guest.

You could actually have a fantastic time hanging out here and enjoying the day if you didn't receive such outrageously unfriendly and dismissive service. If you have an exposed location in a highly touristy town, it doesn't seem necessary to treat the guest in a somewhat friendly manner so that they feel comfortable and perhaps come again.

We had some delicious pizzas for dinner after a walk through Gengenbach. Delicious ice creams also for dessert. Very friendly Italian staff.

Unfriendly and small portions. We stopped by the outdoor area in the early afternoon and wanted to have a drink and eat some ice cream. The waitress received us so unfriendly that we should have left immediately. Still we stayed, which was a big mistake. Because: comfortable, relaxed sitting is different! The tables outside are so close together that you inevitably constantly touch the people at the next table, probably just to squeeze one more table into the row. Moving a table by 10 cm is not allowed; you will immediately be harshly reprimanded. The portions are very small compared to the many ice cream parlors I regularly visit, and the price is decidedly too high. Although I even ordered the “large spaghetti ice cream portion” for 7.50 euros (!), I was more than disappointed. For comparison: a week ago near Cologne I received an amount that was almost twice (!) as large for 6.50 euros, that says it all... In the end we were refused card payment (also very unfriendly), even though we were only a few cents away from 20 euros. We had enough and left pretty soon and won't be going back there again.

Unfriendly! Whether it tastes good, I have no idea... unfortunately we didn't get that far. I don't want to sit where you're not wanted.

The quality-price ratio is very good, the food, despite being in a tourist place, is good. I can't say the same about the service, the waitress is not up to par with the place, rude, rude and arrogant, I will never return to this place

The waitress was quite a spectacle!! textbook rude. A real example NOT to follow in front of the public, I suppose she will be an owner, a partner... without a doubt this woman does not like Spaniards, possibly some heartbreak 💔 in Benidorm. Very good food and normal price 👌🏽👌🏽

Pizza salami. Too much cheese, making the pizza very tough. Canaloni, 75 percent sauce. A little pasta. The ratio is completely wrong. Not so bad, but the service!!! In a word, terrible. Grumpy and rude ladies. We were fortunate that we were allowed to sit in their restaurant.

Went there to eat ice cream in the afternoon. That was ok. But the staff (especially the boss?) absolutely underground. Of course, everything here in Gengenbach city center is well attended. Here too But for us, not a second time There are alternatives for ice cream with friendly staff

We wanted a table for four and a woman started pointing us to tables of two without even looking at our faces. Very unfriendly staff and very poor treatment of tourists. I don't recommend it at all.

Bored, inattentive staff. Card payment not possible because of the heat? And the ice cream was crumbly with pieces of ice and the fruits were not seasonal and didn't taste like anything.

Food was great, prices were particularly exorbitant, especially for ice cream. The worst thing, however, is the service 🤦 I don't know what the boss's problem is, but she didn't even deserve a cent tip! But yes, Silvia has always been a real poison injection. It's a shame that you rarely see the boss these days, he's the exact opposite and an absolute treasure 🥰 The one who is clearly missing is Mauro, because he was the best employee so far 😍

Rating only for the ice cream: small portion, bad crumbly ice cream, little cream content... Rarely eaten such bad ice cream :(

Juice shop, we were denied service and ordering just because our 7 year old daughter had ice cream from the competition. NEVER AGAIN .

The waitress was extremely rude. We sat at a table and he spent 15 minutes without looking at us and serving people who arrived later. We ended up leaving. You can see that she would be angry because we beat them in the Euro Cup.

After a very unfriendly welcome and a puddle of wine in the glass, without a mark, we left this place immediately.

Wir waren schon vor Jahren einmal beim Michelangelo. Damals war der Service schon unterirdisch. Leider hat sich das auch bis heute nicht geändert. Die Freundlichkeit, geschweige denn Höflichkeit, lässt immer noch zu wünschen übrig. Als wir höflich nach einem Tisch für drei Personen im Innenraum fragten, da es draußen schlichtweg zu voll war, wurden wir unfreundlich abgewiesen und bekamen zu hören, sie bedienten nur draußen und wir sollen warten. Als wir dann endlich einen Tisch ergatterten, mussten wir sehr lange warten, bis wir überhaupt bedient wurden. Den Gästen um uns herum ging es im Übrigen nicht anders. Als wir dann nach geraumer Zeit endlich bedient wurden, bekamen wir die Laune einer pampigen und genervten Mitarbeiterin zu hören. Wenn das Eis wenigstens herausragend schmecken oder die Preise weniger happig wären, könnten man das ja problemlos verschmerzen. Leider ist das nicht der einzige Fauxpas. Ebenfalls befand sich in einer Kugel Weiße Schokolade ein relativ großes Plastikteil. Abschließend wundert es uns nicht, dass man beim Michelangelo so viele verschiedene Sprachen hört. Sie scheinen ihr Geld größtenteils mit Touristen zu machen, die einmal herkommen und dann nie wiederkehren. Warum - wundert uns nicht. Das Michelangelo scheint es wohl nicht nötig zu haben auf Freundlichkeit und Kundenorientierung zu setzen. Wir haben dem Michelangelo mehrere Chancen gegeben, jedoch war das jetzt das letzte Mal! Von wegen der Kunde ist König!

My experience has not been very good, the waitress's treatment was very insolent and the beer, being the country of beer, was very bad. I do not recommend it to drink anything, it is a shame because the place is idyllic, but the service has a lot to be desired.

We went to ask for a table, and a lady with white hair smothered us... I don't know if it was because we were Spanish or why. But I'm sorry I don't recommend it.

Decent food for the price you pay, horrible service/waiters, especially customer service. In addition, they do not let you pay by card and notify you when you have already consumed. Not a recommended place

Very unfriendly! The waitress kept snapping at you. Food isn't that tasty either.

Very unfriendly staff! Never again.

Just an icecream and a drink. But service could be better. A bit cranky lady in service.. a smile brings so much more joy! Please do not work here if you do not want to

Very bad attention. We didn't even get to enter. We asked for a table and the waitress looked at us with contempt and rudeness. We went somewhere else and it was great.

We ate incredibly delicious ice cream, prepared with a lot of craftsmanship and love.

Great pizzeria and ice cream parlor located directly opposite the town hall. The chairs and tables are relatively narrow, but great under the umbrellas. Our starter (snackeria) was very extensive, the pizza, which is a small one, was very large. The bruscetta looked nice, unfortunately it wasn't as intensely seasoned as expected. Due to the quantity we didn't make it to dessert 😂 Unfortunately, the staff is very small and therefore seems a bit stressed and more direct. Some people might take this as standoffish and unfriendly, but I think they're trying their best. Thank you for the tip. Sanitary facilities are located on the upper floor and can only be accessed via a narrow staircase. Toilets are clean. We were there with a dog and were able to take her outside without any problems. All in all, great location, good food and an atmosphere that is fine.

We have never been served so rudely as at Michelangelo. In particular, the boss was rude personified. She appeared very bossy towards the employees, the guests were given drinks and food with the comment “there”. Absolutely not recommended.

Best ice cream shop with the best service in all of Gengenbach, and a very friendly Italian waitress

Quite nice, but the service outside was quite rude and unfriendly

Ice cream reasonable, service terrible. You have to make an effort to order, disinterested staff (you feel like you are being difficult) never again, go somewhere where you are welcome.

Spontaneously sat down outside and was offered a pizza, a drink and a kugel for a fixed price. Very uncomplicated and would be happy again...

Right in the old town town hall. Top pizza, service and price!!! Special requests fulfilled at no extra charge (spicy) I would like to go there again.

After a great day of excursions with a delicious lunch (not at Michelangelo) we wanted to end the day with a delicious ice cream. We took a seat outside. The seating is very tight and there is no There was another space available, so we sat down at a table for two and put a chair next to it. After a while a waitress came to us and very grumpily asked us to sit at another table because we were blocking the way. A larger table had just become available so we moved around. We sat there unnoticed for probably 10 minutes. Unfriendliness & unmotivatedness cannot be surpassed. Apparently they don't need to greet Gengenbach guests like that. Never again for us. Always remember that the guests pay the salaries. If they don't feel like it, then they have no place in the hospitality industry

Delicious ice cream, good price (€1.50 for a scoop) and good selection. The Michelangelo variety is particularly recommended. You can enjoy the ice cream wonderfully on a bench in the beautiful market square in Gengenbach!

Today I was on a bike tour from FDS to Offenburg and took a break at Michelangelo. I was pleasantly surprised by the price and size of a scoop of ice cream. Service was also nice, a nice stay all in all

Clearly, the pizzas are really tasty. In my opinion it was, it doesn't live up to the hype. The ice cream is good, just as good as anywhere else in the area, the service is a disaster, endless waiting, bad-tempered, loud ladies, coffee was lukewarm when it finally arrived, it's best to pay straight away, otherwise you'll wait even longer.

At first I didn't think anything special for the price, but when I saw the ball size I was very positively surprised. Price per scoop is very fair, spaghetti ice cream is also comparatively cheap. The taste was also great, I particularly liked the lemon and sour cherry.

Stopped here for a drink and look at the menu. Staff were very slow in giving us menus and serving us, but stood about gossiping among themselves rather than attending to customers. Decided not to eat here..an extra large size 58cm was €62 !!!When we wanted to pay by card the drinks should have been €13.50, but the bill was for €15..then told we couldn't pay by card if total was less than €20..Nowhere was this shown or explained anywhere, on menu, or by staff when ordering. We eventually paid the correct price of €13.50 in cash..but not a pleasant experience.

The price/performance ratio for the food is completely fine. The service staff was pretty unmotivated, the scoop of ice cream as a dessert with the lunch menu was forgotten and, according to the service staff, card payment was not possible due to the weather. The ambience naturally suffers due to the immediate proximity of the outdoor seating to the main road.

6 staff hanging about outside, they are more interested in gossiping and eying people up. If they weren't on the main drag they wouldn't get customers

We have been visiting Michelangelo for a long time now and again at different times, sometimes for ice cream sundaes, sometimes for warm dishes, because the ice cream and pizzas are very good for our taste. But if you go there these days, you should be prepared for absolutely unmotivated, unfriendly and incompetent operating staff. You have to have a lot of equanimity to endure this.

Service unfriendly Unfortunately, ice cream didn't taste good at all.

For quick service, pleasant, friendly service. Food super tasty. Aperol not the best, everything is very tasty

ENGLISH NOT WELCOME. Just needed a little help with the menu and a very aggressive older rude waitress made it very clear we were not welcome. Her colleague apologised, but it was very upsetting as we were polite and respectful! DO NOT GO!!

Run by "real" Italian employees, there is sometimes a real, hectic, Italian atmosphere, which is why the service can sometimes seem a bit difficult. Pasta and pizza were tasty and large portions.

Unfortunately service was very bad. Pizza average

This is one of the Italian restaurants that I can recommend with a clear conscience. The service is great, the dishes taste wonderful and the pizza is excellent. We ate on site, but also like to grab a pizza on the way. There are also stamp cards here.

The pizza was ok for the lunch menu with a drink and a scoop of ice cream for €14. It was relatively cheap, but the service left a lot to be desired. The food was ready and waiting for the ice cream. Catastrophe #1

We arrived at the Michelangelo with 10 people and only found the space we needed inside. We were turned away because apparently only service was served outside. We then went somewhere else for ice cream. Apparently the Michelangelo no longer needs to sell ice cream for 10 people.

Lekka Pizza great ice cream, friendly service Unique ambience, what more could you want

Our sundaes were very good, but also very expensive. The ice cream sundaes here range between 11 and 14 euros. The service was relatively unfriendly and involved lengthy discussions with other guests who complained. Still probably the best ice cream parlor in Gengenbach, which also has great antipasti and pizzas.

Very unfriendly staff… one star is too many.

War enttäuscht, in der Speisekarte standen Salat mit Calamari und Scampi. Bekommen habe ich keine Scampi (Kaisergrant) sondern viel billigere Gambas! Auch war ich überrascht, keine frischen Calamari, sondern in Panade vorgebackenen Tiefkühl Calamari-Ringe, die in der Pfanne erwärmt wurden, zu bekommen! Alles in Allem war der Salat seine über 21 € nicht wert.

Pizza Tonno ok but nothing earth-shattering. Staff listless and untrained. Wouldn't go there again.

Delicious Italian. Unfortunately only cash payment at the moment. I was still allowed to stay and will still pay my €25. Thank you very much and kind regards.

The pizzas are delicious and recommended. However, unfortunately the service does not match the level of the pizzas. After we politely asked for a table we received a very unfriendly answer. Due to the very unfriendly staff, I would advise against visiting again! A pity!

Delicious pizza. The sizes are gigantic, the prices more than reasonable. Only the lady at the counter (owner?) is not so friendly. They also always speak Italian to each other and that gives a strange feeling (are they talking about the guests?)

Ordered iced chocolate and got coffee flavored ice cream scoop. When we were told that we had accidentally received iced coffee instead of iced chocolate, the waitress (boss) reacted very rudely and annoyed. It was explained that those who make the ice always put in what they wanted. NEVER MORE 2x 7 euros botch free insult and that on Mother's Day. Only one waiter apologized

You can't complain about the food, but you've rarely seen such unfriendly service.

Nice service, unfortunately you were only served once to order, then we weren't asked again. Pizza okay, I've eaten better, but the taste is debatable.

The food and pizzas are really delicious - but the service leaves a lot to be desired. It wasn't the first time we've been here and every time the service is just unfriendly and totally annoyed. Once you've ordered the food, it usually takes half an hour... 🙄

The ice cream is so watery This has so much cristal when eating 👎 It was much better!!!

The ice cream I ordered at the self-service counter was really, really good. It's been a long time since I've had such delicious pistachio ice cream. The waffle was also fresh and crispy. Absolute recommendation!

Tarte flambée was ok. The wine spritzer less so. Nice terrace that was always full. Prices are too high for what you get. Staff is disinterested and sometimes unfriendly

Very good pizza, when the weather is nice as a street cafe.

Die Preise stehen nicht im Verhältnis zu dem was geboten wird, so zumindest was die von uns bestellten Pizzen betraf. Kein Geschmack und getränkt in Öl. Kartenzahlung angeblich wegen schlechtem Internetempfang nicht möglich. Das Lokal lebt einzig von seiner zentralen Lage.