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3,1

Basierend auf 2.844 Bewertungen gefunden auf 2 Websites

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Nº 1997 unter 2297 unter Köln

Nº 596 von 809 Restaurant unter Köln

KUNDEN KOMMENTIEREN IHRE..fleischschonsalatmussnaturlichpizzadamenudelnkasepastacarbonaraparmesanspaghettibolognesekindlasagne
Ergebnis
StellungnahmenHinweisGoogle2.6743.3TripAdvisor1703.0

comment_iconStellungnahmen

Unfortunately, the chili is always forgotten; it's not added on top but cooked along with everything else! But otherwise, everything is great as always.

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Mert Gebäudeservice . 2025-11-08

WEITERE KOMMENTARE IN Google

Spaghetti and linguine were out of stock. Spaghetti aglio e olio was without chili and without spaghetti. Spaghetti bolognese wasn't tasty either. The apology was due to staff illness.

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thorsten heins . 2025-11-03

WEITERE KOMMENTARE IN Google

Always delicious, great service and tasty wines. I'm there very often 👍🏻

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Frank Topp . 2025-11-02

WEITERE KOMMENTARE IN Google

The tables, the floor, and the decorations on the tables were very dirty. The tables were very sticky. The children's portion only cost 7 euros, but there was practically nothing for that price.

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Sly Derzzz . 2025-11-02

WEITERE KOMMENTARE IN Google

Good food at a fair price in the best atmosphere and ambience

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Steven Jackson . 2025-10-27

WEITERE KOMMENTARE IN Google

The good times (if they ever existed) are long gone at Vapiano. Especially this branch, which is a collection of unprofessional and unsuccessful restaurants. The place wasn't even half full on a Friday: An endless wait (35 minutes!) for a pasta dish. Aglio olio with chili. It contained a single piece of chili, and the pasta was dry as a ball of wool, simply thrown into the bowl. The sauce was scant and inedible. The pinsa fritters were rock hard. Crispbread is even more delicious. The salads were sparse, and the pizza was honestly OK. It was the only thing you could eat. After arguing with the head chef (yes, they even have such a thing), we at least didn't pay for the pasta. The guys at the bar and at the cash register were friendly and sometimes attractive, but also very inexperienced, even when making an Aperol Spritz. We'll never go here again before the cinema and can only warn everyone.

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Thomas A. . 2025-10-25

WEITERE KOMMENTARE IN Google

The lunch menu is reasonably priced and OK. I only found the food at other Vapianos to have better flavor. The restrooms were filthy. Only one was usable.

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Putzi . 2025-10-24

WEITERE KOMMENTARE IN Google

My experience at Vapiano was unfortunately disappointing. In my opinion, the value for money isn't right. There's no table service, and I had to wait a long time to order. When it was my turn, I was told my menu was full—even though I had just arrived. I couldn't get a shandy because they only had Kölsch or Weizen beer. Overall, the experience wasn't convincing—I'd go somewhere else next time.

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Christian . 2025-10-21

WEITERE KOMMENTARE IN Google

The ordering machines on the first floor were out of order. The service was overwhelmed and accordingly rude. The seating areas were dirty. The carbonara not only had nothing to do with carbonara, but was also inedible. I recommend the 5-minute terrine. It's faster, costs a tenth of the price, and tastes significantly better!

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Daantje van de Pol . 2025-10-19

WEITERE KOMMENTARE IN Google

Unfortunately, I didn't think Vapiano was very good. The pasta portion was extremely small, the taste was rather mediocre, and the pinsa was much too hard. The service was actually nice, but unfortunately, tables and other items weren't really wiped down, only upon request. I think this ordering system means they don't even keep track of the tables anymore. Then the music was turned up way too loud (for us), making it difficult to have a conversation... but that's also often the case in these places. :/

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Kim Dieker . 2025-10-16

WEITERE KOMMENTARE IN Google

Yesterday I ordered Pinsa Pesto Spinaci to take away. The entire pinsa was covered in sand. The spinach leaves were probably placed on the pinsa completely unwashed. If I'd had the time to eat there, I would have returned the pinsa and asked for my money back. After tasting two sandy pieces from different sides, I had to throw the entire pinsa away. Thanks for wasted money and a hungry stomach.

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Ce Ce . 2025-10-11

WEITERE KOMMENTARE IN Google

The atmosphere is nice, the staff was friendly, but the pizzas were unfortunately only okay, and my kids didn't like the kids' pinsen at all. So, I wouldn't go there again, or maybe try the pasta instead 😉

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Saskia . 2025-10-03

WEITERE KOMMENTARE IN Google

We arrived to eat before a show at a nearby arena. It was crowded and the lines were very long and the cooks were unable to cope with the crowd and there was no efficiency in preparing the dishes. The dishes were not tasty and not cooked to the end.

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Shahar Berko . 2025-10-03

WEITERE KOMMENTARE IN Google

We were nearby for a company outing and then went to eat at VAPIANO. Unfortunately, it was the first and last time for all of our colleagues. The two men at the reception desk weren't really in the mood to work and found it very tedious to explain the concept and the ordering process. A table for 18 people had been reserved in advance via email. When we asked, they simply told us to go upstairs, where there was plenty of space. However, there wasn't enough room for everyone upstairs. Pushing two tables together was not permitted upon request. So the team had to split up and sit separately. The food was a disaster: brown lettuce leaves, soggy pizza dough, and the pasta dishes weren't really edible either. The prices were also far too high for the quality of the food. As I said, this was the first and last time for all of us.

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D K . 2025-10-01

WEITERE KOMMENTARE IN Google

Pizza Hollandaise delicious, finger food good and the cheeseburger was perfect 👌

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Jörg Matzoun . 2025-09-30

WEITERE KOMMENTARE IN Google

Every small snack bar that only sells fast food tastes better than here, simply cheap quality is sold as good, the shrimps used to be twice as big, the best thing was the salad, neither pasta nor shrimps nor the bread were of good quality or taste

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Talha Eroglu . 2025-09-20

WEITERE KOMMENTARE IN Google

I visited the restaurant after reading its reviews and recommendations. After trying the fettuccine pasta and the chicken pizza, I found the food to be delicious, the service friendly, and the prices reasonable.

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Hassan . 2025-09-19

WEITERE KOMMENTARE IN Google

I've never paid so much for a pizza and a drink, and the pizza tastes like a simple frozen salami pizza. This is definitely not a Diavolo. Just a splash of chili mayo from a bottle, and you're done.

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Chris Kleba . 2025-09-16

WEITERE KOMMENTARE IN Google

After the cinema, we wanted something to eat and stopped at Vapiano. We'd never been there before and were initially confused when we were handed a menu and an "order card" at the reception. When we asked, we were told we could choose our seats. It was Sunday early evening and pretty empty anyway. We went upstairs and found a nice table. The atmosphere was very pleasant and cozy. We were surprised that our menu was only in English, but we were glad that at least it wasn't Italian 😅. Ordering was again a little strange because I called the dressing "Rocket Mustard," as it was listed on my menu, but the waiter clearly had completely different names in mind... I was directed to the bar for draft drinks. When I returned to my table, confused but with drinks and a pager (for the food), I realized that they had simply handed me an English menu. The pager went off after a pleasantly short wait. The pizza and salad were delicious and beautifully presented. It was a little different than expected, but that was probably due to my imperfect English. After the meal, we treated ourselves to an excellent cappuccino. There's a separate counter for paying. The waiter seemed irritated that we were only given a card, but it wasn't a problem. Unfortunately, tips can't be paid with debit cards. The waiter took this lightly and said it wasn't a problem, otherwise, we'd be happy next time. Since we had some cash with us, we didn't go away empty-handed. We'll definitely come back, but we'll look for a German menu, which we'd prefer. I especially liked the ambiance and the fact that the self-catering concept allows you to sit undisturbed. Since it was very empty during our visit, we had a very private seat.

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Sarah . 2025-09-15

WEITERE KOMMENTARE IN Google

Canned food: heated up quickly. Expensive, however. Special requests aren't possible. The ambiance is okay, but the food is disappointing. Service is lacking.

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Thomas . 2025-09-13

WEITERE KOMMENTARE IN Google

I ordered spaghetti a e olio and what I got was a pile of rubbish, it's like trying to eat on cardboard. I asked the waiter to make me a new one and I got the same rubbish, unfortunately I didn't take a photo of it, it's a shame.

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Stefano. P . 2025-09-05

WEITERE KOMMENTARE IN Google

We were there on Sunday afternoon, when it wasn't that busy yet. The tables and restrooms were clean. My little one absolutely loved the kids' pizza. The other one just wanted pasta without anything else, which the chef had taken care of. My Margherita pizza was also fine.

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E. L. . 2025-09-04

WEITERE KOMMENTARE IN Google

It's unkempt; there's dust all over the lamps, and the tables are greasy, sticky, and greasy. It hasn't been thoroughly cleaned in a long time. The food is rather poor. Management urgently needs to have a conversation with the branch manager. It's clearly a franchise system. Vapiano, as the franchisor, should take a look here...

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WH K . 2025-09-03

WEITERE KOMMENTARE IN Google

If it were a cafeteria it would be bad but you also pay 17€ to pick up food yourself why not call yourselves McPiano 💀💀💀💀💀💀💀💀

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Timmjoshi2001 . 2025-08-24

WEITERE KOMMENTARE IN Google

Incredibly poor service. Unfortunately, the employees are completely overwhelmed. Our order went wrong twice in a row. The taste was abysmal. Unfortunately, the price-performance ratio is also completely outrageous.

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Benedikt Bergenthal . 2025-08-22

WEITERE KOMMENTARE IN Google

Went there for the first time today. I was very disappointed. The spaghetti bolognese was completely mushy. You had to search for the bolognese sauce. The restroom was simply disgusting and dirty. The staff barely understood what we were ordering. For the price, you can get better food at the chip shop. The atmosphere in the restaurant was like that of a train station. We won't be eating there again. It's too much money for that. Very disappointing.

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Christiane Spelter . 2025-08-16

WEITERE KOMMENTARE IN Google

I only went here because it was the closest place to my hotel and on my way to the train station and figured they couldn't screw up a simple salad. I ordered the the chicken mango salad, it took a while to prepare even though the place was nearly empty. The salad had seen better days for sure, not so green, more like white tasteless leftover scraps. Not so much chicken either, bit of a rip off. If I wasn't so hungry and in a rush, I would have complained and asked for a refund. Luckily it came with 3 slices of bread which was the highlight. Wish I'd gone for currywurst and pommes instead, which is exactly what I did at my next stop. Avoid !

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Brendan Moore . 2025-08-11

WEITERE KOMMENTARE IN Google

Well, I can't complain. I used to have bad reviews, but everything's really great these days. They also have gluten-free, specialty, and many salad varieties.

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Sur Haydenbach . 2025-08-10

WEITERE KOMMENTARE IN Google

The place is a disaster. Service, wait time, noise…a kebab shop on the platforms at the train station is preferable in every respect. Never again.

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M S . 2025-08-03

WEITERE KOMMENTARE IN Google

Unfortunately, disappointing – we ordered twice, and both times something was forgotten. We've been to Vapiano at Mediapark Cologne twice now, and both times part of our order was forgotten – despite payment. This unfortunately tarnishes the entire experience. The quality and taste are okay, but the service urgently needs to become more reliable.

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Angelina Fonteneau . 2025-08-03

WEITERE KOMMENTARE IN Google

We go to Cologne once a year, and last night we had salad there, and everything was great. Today we wanted pasta, but she couldn't understand me at all when I ordered it. I had to point out where it said for two non-alcoholic shandys. Then I ordered two pasta dishes and only got one. It's a shame, I actually wanted to eat with my husband. There was no concession either; I don't think anyone really wanted to understand our complaint. We weren't full either, and the portions were quite small. I read the other reviews and noticed that the responses were standardized and didn't seem honest to me. We won't be back.

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Sabine Burger . 2025-08-02

WEITERE KOMMENTARE IN Google

We left Vapiano today feeling truly disappointed; something like this simply shouldn't happen! First, we ordered two pinsa pastas, one of which had the entire topping wrong. Okay, mistakes can happen, and the pizza chef corrected it. But things only got worse after that: We ordered two pasta crema di funghi to go, paid €30 for them, and ended up with two completely different dishes in the bag! No sign of what we ordered. This is simply unprofessional and annoying. One small mistake is okay, but two in one order, especially at this price, are absolutely unacceptable. Vapiano, this is unacceptable!

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Sn Fers . 2025-08-01

WEITERE KOMMENTARE IN Google

The shop was practically empty between the evening business and lunchtime (we were there at 4:40 p.m.), but we still waited over half an hour for a pizza. Went back after years. Last time

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Simon . 2025-08-01

WEITERE KOMMENTARE IN Google

Sorry, but this has nothing to do with Italian cuisine. The prices are also a bit outrageous for the quality.

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ThePepeperoni . 2025-07-26

WEITERE KOMMENTARE IN Google

I've been a frequent and happy guest at Vapiano over the years. However, on my last visit, I only wanted to use the restroom for a short time and was asked to pay €1. To be honest, this surprised me, and I personally found the gesture uninviting. To be fair, I was allowed to use the restroom for free since I didn't have any cash on me. Nevertheless, this experience left a bad taste in my mouth. What a shame."

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Joel Pingel (JPRiSk-RunneR) . 2025-07-20

WEITERE KOMMENTARE IN Google

🌟 Fresh & relaxed serenity at Vapiano Cologne – My feel-good Italian! 🌟 If you want uncomplicated, good food, Vapiano Cologne is exactly the right place. Here's your restaurant quickly explained – in three parts: ⸻ 1. Homemade & visual – fresh pasta right before your eyes The unique front-of-house cooking concept is truly fantastic: You order and watch live as your pasta or pizza (now called pinsa) is freshly prepared, just the way you like it. No waiting for the waiter; instead, you enjoy the show and grab your food straight from the stove – uncomplicated and entertaining. ⸻ 2. Taste – solid & individually customizable The pasta usually tastes very good – the carbonara, for example, even gets a special nod (). The pinsa is a no-nonsense classic – ideal for anyone looking for a straightforward pizza alternative. And if you have special requests – no problem, personalize as you please (). ⸻ 3. Atmosphere & Team – Young, open, but lively The ambience is bright, modern, and invites you to linger. Perfect for relaxed lunch breaks or casual dinners (). The young team is relaxed, friendly, and flexible – especially if you come with special requests (). ⸻ 💡 Tips & Hints • It's crowded & loud at lunch: Large tables, sometimes they're constantly being cleared – ideal for a quick meal, less so for a quiet chat (). • Pay attention to the order pace: If everyone wants something different (e.g., pizza & pasta), it's possible that not everyone will eat at the same time (). If you're eating together, it's best to order similar dishes or plan for some patience. • Value for money: Sure, it's not Michelin-starred cuisine – but solid, fresh, and personal. Ideal if you want uncomplicated dining. ⸻ 🎯 Conclusion Vapiano Cologne is the perfect choice for: • Relaxed, quick meals without the formalities • Watching live cooking • Allowing individual requests to be accommodated: less garlic, extra vegetables, no cheese – anything is possible! It's more like a cafeteria with a sense of enjoyment than fine dining – but that's exactly why many people love it. A relaxed atmosphere, friendly staff, and good food make it a reliable choice for a spontaneous stop or lunch date.

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Saad Benhtiouen . 2025-07-15

WEITERE KOMMENTARE IN Google

This is an unusual setup for us because you first have to take an individual menu, then go to the counter and order what you want to eat. The hostess then gives you a beeper that lights up and rings when your tray is ready. You can sit in different configurations: a stool and a high table, a low table and chair, or a lounge with circular tables and small armchairs. We liked what we had and it was good. No one speaks Italian in this restaurant. We returned a week later because the NH hotel restaurant was still closed.

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Patrick G. TARDIEU . 2025-07-14

WEITERE KOMMENTARE IN Google

Ordered food to the company. Despite the 5 minute journey, I had to walk 80 minutes. wait. Half of the food was not available. There was no more call. Ultimately, ice cold soup was delivered. Not even bread like usual. Simply underground

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Sven Niendorf . 2025-07-09

WEITERE KOMMENTARE IN Google

We come here often; the food is absolutely delicious. We were sitting on the sofa when mice walked past us toward Karmin! We immediately quietly informed the waiter, but there was no response, no apology, and no discount. We left our food and paid. Never again!

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Lisa Marcu . 2025-07-04

WEITERE KOMMENTARE IN Google

The Bruschetta Guacamole was a culinary delight! Even my husband, who initially didn't want to try it, was impressed. Otherwise, I had the animal-friendly Pinsa Grilled Veggie, but without the artichokes. My husband had a 1/2 Pinsa Margherita and a Cesare Insalata. If the chili oil had been really hot (we've been complaining about it for years), it would have been perfect. 😉 Overall, we were satisfied and come here to eat fairly regularly (especially before our movie nights). While I miss the old concept and the interaction with the chef, the food is still delicious. It's also a shame how often the standard menu has been revised over the years. I especially miss the pappardelle from back then, which you can only find during special offers these days. I thought the idea of ​​the pinsa was great, but it was strange that the pizza had to make way for it. Now pizza has made a comeback, and we hope the pinsa stays. In any case, it would be nice if Vapiano weren't so inconsistent with its "classics."

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Seresa Sleepwalker . 2025-07-03

WEITERE KOMMENTARE IN Google

Vapiano... I went with the feeling of eating well, but once again I realized why it's an unremarkable Italian restaurant chain where the food is nothing special. It's not cheap, but perhaps expensive. These are dishes that anyone could make much better at home. I would never go back. I only appreciate the waitresses' attentiveness.

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Cristóbal Hernández P. . 2025-07-02

WEITERE KOMMENTARE IN Google

Dirty, small portions, uncomfortable chairs!!! Not recommended

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Pizza Freddy . 2025-06-24

WEITERE KOMMENTARE IN Google

*5 stars – highly recommended!* I visited Vapiano Cologne Hansering and I'm absolutely thrilled! The team there is not only friendly, but also *super competent*. They really took their time when ordering, explaining everything calmly – without any rush or stress. You can immediately tell that the work here is done with passion. I particularly liked how careful they were to ensure *everything was just right*, whether it was the flavor, the ingredients, or any special requests – everything was just perfect and tasted great! Kudos to the entire team – you really feel like a guest here. I'll definitely be back! 😊🍝🍕

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Gjejlan Saciri . 2025-06-18

WEITERE KOMMENTARE IN Google

The lady working at the reception today was very friendly and accommodating. The food was prepared quickly and tasted good.

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Karin Krämer . 2025-06-18

WEITERE KOMMENTARE IN Google

08.06.25 / 19:10 Sorry, but I want to shake hands with the gentleman who gave me the food. The bread was rock hard, and you'll have to beg for cheese. Last time with you, unfortunately.

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Kristopher Santos . 2025-06-08

WEITERE KOMMENTARE IN Google

Classic Vapiano: Tasty, varied, good value, and fast. Nothing spectacular, but you can always have it when you want something quick and uncomplicated.

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Max N . 2025-06-05

WEITERE KOMMENTARE IN Google

Very rude, impolite, and cold food. Orders are taken incorrectly and prepared incorrectly.

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Ömer . 2025-06-02

WEITERE KOMMENTARE IN Google

Disaster!!! 11.30 opening and the place was dirty from the previous day. Service under the dog. Ordered pasta, pasta with a stinking sauce, they forgot the garlic, decorated with one dead basil leaf. What happened to Vapiano???? Pathetic, I'm crossing it out and will never go there, I advise everyone against it. One star is too many :-(

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moni danc . 2025-06-01

WEITERE KOMMENTARE IN Google

Great shop. I got free food because the guy was too stupid to scan the card properly. I can only recommend it! KEEP IT UP🤪✌️

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Mikel Reichertz . 2025-05-29

WEITERE KOMMENTARE IN Google

I've been here many times over the past few years – when I was in Cologne. Yesterday, I ordered two main courses and was told right up front: No Parmesan, please. Nevertheless, the chef poured a generous portion of Parmesan all over the dish. And instead of trying to solve the problem in a customer-friendly way, all I got was a rude: "Do you have an allergy or something?" WHAT does that have to do with anything? 🤯 If someone doesn't eat pork for religious or ethical reasons and then just gets pork – does it matter because it's not an allergy?! I was truly speechless. No small compensation, not even a piece of bread or a drink on the house – nothing. In the end, we were left with a dish that we expressly didn't order – and of course, we didn't finish it because it tasted completely of Parmesan. A truly disappointing Vapiano experience

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Arthur Wolf . 2025-05-29

WEITERE KOMMENTARE IN Google

The wrong ones are delivered every time. They really aren't the brightest.

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Sohal temori . 2025-05-27

WEITERE KOMMENTARE IN Google

We wanted to eat at Vapiano after the cinema yesterday. I remember the concept of sitting at a table and ordering together via app. This Vapiano has a new concept: You get a booking card at the entrance and then have to queue at ONE ordering point. On a Saturday evening, this creates chaos. The line is incredibly long, and the staff seem completely overwhelmed by the number of guests wanting to eat from the cinema. Meanwhile, the staff are busy preparing food, and the tables are all empty. After 10 minutes in line, we gave up in frustration and took the kids to McDonald's. Therefore, I'm not rating the food, only the service and the ambiance. This rating is as of May 24, 2025, at 7:15 PM.

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Dominik Seitz . 2025-05-25

WEITERE KOMMENTARE IN Google

Extremely dissatisfied! We could barely eat our food because of a mouse! And the mouse was already known, yet no action was taken???? Despite running a restaurant and working with food???? They didn't even accommodate us... pretty disappointing!

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Helin Sahin . 2025-05-24

WEITERE KOMMENTARE IN Google

I think it's a good option to have something to eat before going to the cinema or to have a relaxing coffee in the evening.

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Reyhan Aydogmus . 2025-05-24

WEITERE KOMMENTARE IN Google

While eating in the restaurant, we saw a mouse. The staff member referred to it as their pet. Beyond a simple apology, there wasn't even any financial compensation. Absolute disappointment and unacceptable.

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Sarah Winkler . 2025-05-23

WEITERE KOMMENTARE IN Google

We held our company event here with almost 50 participants, and everything went very well! We reserved the upper half of the floor. 2 hours of art night & 2 hours of food with drinks. ...

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Franz P. . 2025-05-16

WEITERE KOMMENTARE IN Google

Nice atmosphere, clean and good

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Magda Otn . 2025-05-10

WEITERE KOMMENTARE IN Google

Great Vapiano. Pleasant atmosphere. Good selection of food and drinks.

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H Tobi . 2025-05-03

WEITERE KOMMENTARE IN Google

Contrary to some reviews, I was extremely satisfied with the staff. The people were all nice and authentic! While I was getting my food, my beer was accidentally cleared away (alone, outside, I didn't leave anything at the table) that can happen, not bad at all. I was offered a new beer in a very uncomplicated manner 👌 that's how service works Food very appropriate for the price range and what should be highlighted is the super delicious bread that comes with it and reusable take-away dishes! Top!

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Anni . 2025-05-02

WEITERE KOMMENTARE IN Google

I've been to Cologne for a long time and I was so excited about this Vapiano!!! I have always enjoyed going to Vapiano but I have to say that I have never been treated as warmly as I was at Vapiano in the Mediapark. The food was delicious and the entire staff was very accommodating and super warm! I'm already looking forward to the next time. 1000% recommended ❤️

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Daniel Nott . 2025-04-26

WEITERE KOMMENTARE IN Google

very nice service from the restaurant management E. b

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David Tubal . 2025-04-22

WEITERE KOMMENTARE IN Google

Very good food. Prompt and friendly. Unfortunately, self-service machines are out of service and bar staff are rather passive.

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Daniel Stadelmann . 2025-04-21

WEITERE KOMMENTARE IN Google

First of all, I have to say that the girls at reception were really nice. In contrast to the chef. He prepared my girlfriend's food incorrectly and then became cheeky/extremely unfriendly. It doesn't work at all!

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Sabine Simon . 2025-04-21

WEITERE KOMMENTARE IN Google

Very disappointing experience at Vapiano. I waited over 30 minutes for my order, only to find out it had never been processed. It turns out the customer service team completely missed it, and no one took the initiative to follow up or communicate the delay. This level of disorganization and lack of attention is unacceptable. I won’t be returning anytime soon.

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Majed Alwaheedi . 2025-04-20

WEITERE KOMMENTARE IN Google

Food was super tasty, service was top notch

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Karola Miano . 2025-04-12

WEITERE KOMMENTARE IN Google

The taste of the food was average. The friendly staff at the beginning should be mentioned positively. But what's not possible is that I saw mice on the way to the toilet on the upper floor. For me, such a lack of hygiene is an absolute no-go and unacceptable! I will not visit this restaurant again.

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Mike Ko . 2025-04-11

WEITERE KOMMENTARE IN Google

So einen versauten Laden habe ich noch nie erlebt. Kein Platz war sauber . Überall stand Geschirr. Wir haben hier nichts konsumiert. Der überhebliche Empfang war dann noch der Gipfel.

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Sunshine543223 . 2025-04-05

WEITERE KOMMENTARE IN TripAdvisor

We regularly go to this restaurant before going to the cinema! We are always extremely satisfied! The food is of a very high standard, the service is very good! We love the food and the prices are fair! In any case, we are very satisfied!

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Manuel Machnitzki . 2025-03-29

WEITERE KOMMENTARE IN Google

Wir haben heute im Rahmen einer Dienstreise/Workshops einen Tisch reserviert und Gerichte für ca. 20 Personen vorbestellt. Die Begrüßung war nicht wirklich gut, wir haben Getränke direkt bestellt und es gab nur ca. 4 Cola Zeros. Alles weitere war total unorganisiert. Das Essen war teilweise nicht fertig. Mein Insalata Mista war fertig, aber nicht frisch mit vielen braunen Blättern. Eigentlich hätte ich den Salat nicht essen dürfen, habe es aus Zeitgründen trotzdem getan. Geschmacklich nicht gut. Die Brotbeilage mussten wir uns fordern. Ich werde nicht mehr dorthin gehen. Erstaunlich war auch, dass um die Mittagszeit nur 2 Gäste im Restaurant waren.

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Stephan H . 2025-03-26

WEITERE KOMMENTARE IN TripAdvisor

Hello, unfortunately that was nothing Food is small, tasteful frozen food, concept without service. Community chains can do this better now, and the bill is also wrong. No recommendation.

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Frank Schaefer . 2025-03-23

WEITERE KOMMENTARE IN Google

Unfortunately there is little left of it old concept: ordering instead of live cooking, expensive prices without service instead of cheaper prices or service. The food is ok and deserves 3 stars. An arrabiata that isn't spicy 🌶️, despite the fact that I ordered chilli, and a burrata that is ice cold and dry unfortunately don't lead to more stars. By the way, I put the basil decoration on it myself 😉. Conclusion: Unfortunately just average and unfortunately too expensive! Update: I was in a hurry today and had to wait a long time for my food because only one pasta station was occupied and when I paid I was asked if I could be patient. When I said no, I was told “there was no other way, I still had to be patient.” I said that I'd come in later and pay - they then wanted to take my ID card, even though I'm there every week, or was! I gave my colleague the card to pay and said so, but they wanted me anyway didn't let go and I was yelled at! For €13.05 a huge show without the necessary sensitivity! Last time! The shocking thing: The employee also pretended to be the operations manager! Hands off! Better go to L’Osteria or somewhere else!

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Daniel Hölper . 2025-03-19

WEITERE KOMMENTARE IN Google

Wow, I don't even know where to start... First of all, the positive. The employees are always hard working and super friendly. Unfortunately, that's where the positive things end. The food is really an absolute disaster and I'm really not exaggerating here. I ordered a simple Margherita pizza with extra chicken. The chicken was almost raw and the quality was like something from the slums. To be honest, a frozen pizza would have gotten more out of it. The noodles were also already swollen and soft. The ambience was also a letdown. There was dead silence, almost post-apocalyptic. The furniture and tables are also getting old and it just seems as if they are trying to keep the Vapiano project alive. Even worse than the food and ambience are the exorbitant prices. 2 dishes plus drink 50€. In relation to what is offered to you, an absolute no go. All in all, Vapiano has unfortunately lost the flair of back then. I definitely can't give my recommendation here.

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Sahin . 2025-03-14

WEITERE KOMMENTARE IN Google

Amazing service from lovely staff - thank you!😊

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Andreea Dinklage . 2025-03-12

WEITERE KOMMENTARE IN Google

The Vapiano in the Mediapark Cologne is a popular meeting place for fans of Italian cuisine. The freshly prepared dishes impress in terms of taste across the board - whether pasta, pizza or antipasti, you get high-quality ingredients and a solid portion here. The homemade sauces and the ability to customize your food make the concept particularly interesting. Of course, things are often pretty hectic here, especially at peak times. Self-service means you sometimes have to wait longer, but in return you get a freshly cooked dish straight from the kitchen. Those who don't mind this will be rewarded with delicious food. Despite the lively atmosphere, the Vapiano in the Mediapark remains a top address for fresh Italian food that can be enjoyed in a modern atmosphere. Anyone who can handle the hustle and bustle will definitely be happy here.

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Deep Blue . 2025-03-03

WEITERE KOMMENTARE IN Google

Four meals were really bad. Pasta and penne were like soup. The Pinsa ordered the same twice and was different twice. Service apparently new or on trial there. I can't recommend it to anyone, a real disappointment.

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Hakan Yildiz . 2025-02-09

WEITERE KOMMENTARE IN Google

W.C for 1€ The pizzas were good, nothing to say The smiling reception staff 😃 RAS

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Stacy Rose . 2025-02-08

WEITERE KOMMENTARE IN Google

This place went down completely, we are more than disappointed with the service, it’s bad !! The guy taking orders and giving the desserts and cakes is pretty sour. The protein portions are more than small, the apple pie it’s served cold physically and metaphorically. Food is not good anymore. I think this place will close soon, it was empty.

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Jose Diaz . 2025-02-04

WEITERE KOMMENTARE IN Google

The food is delicious and the staff are always friendly and helpful🩷 (I can recommend this dessert, very, very tasty!)

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Yu’er . 2025-01-28

WEITERE KOMMENTARE IN Google

Very nice and courteous service. The Crema di Funghi Pasta was delicious! :)

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Emilia Börner . 2025-01-27

WEITERE KOMMENTARE IN Google

Good food and nice service #Mash

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Jens Uwe Michael Lange . 2025-01-23

WEITERE KOMMENTARE IN Google

I haven't been to Vapiano for 5 years and wanted to give it another chance. Food took 20 minutes and tasted subterranean. Just a disaster. And way too expensive for that.

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Christina Z . 2025-01-20

WEITERE KOMMENTARE IN Google

Ladies and Gentlemen I am contacting you with a serious complaint. Yesterday, January 12, 2025, I visited your restaurant with my sister. We both ate the “Beef n Beef” pasta. Our health has been very poor since last night - we are both suffering from severe vomiting and nausea, which is still ongoing. For a restaurant like Vapiano, which stands for quality and freshness, this is absolutely unacceptable. The question arises as to whether the hygiene regulations were adhered to in your branch, as there is hardly any other explanation for two people getting such complaints after eating the same dish. The result is that not only have we put our health at risk through this experience, but we have also spent our own money making ourselves sick. This in no way corresponds to the expectations of a restaurant visit in your house. I ask you to carry out a comprehensive review of the hygiene and quality standards in your restaurant and expect an opinion and compensation for the inconvenience caused.

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Hyulia Minkova . 2025-01-13

WEITERE KOMMENTARE IN Google

Everything was great, but what was best was Mash the chef 👨🏽‍🍳 Very friendly and the food was great. The blonde young lady at reception was also great and recommended a delicious ice tea.

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Marla Hüging . 2025-01-09

WEITERE KOMMENTARE IN Google

As always, very friendly staff Food as always very tasty #Mash, thank you for the slices of ciabatta bread They were again very fresh and sufficient.

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Dark Shadow . 2025-01-08

WEITERE KOMMENTARE IN Google

Friendly employees (Mash) at the food counter. The food was delicious too!

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Genet Korsa . 2025-01-07

WEITERE KOMMENTARE IN Google

It was my first time back in 3 or 4 years. About the food: that was by far the worst food I've ever had outside. Penne arrabiata arrived dripping with fat and overcooked, Caesar salad simply arrived carelessly thrown together. The salad also had something that could be charitably described as a sauce. I could have said more if they hadn't just added a teaspoon of it. Added to this is the “ambience”: it felt like pike soup through the whole store, we actually had our jackets on because otherwise pneumonia would have been right on your doorstep. The staff was super nice and friendly, everything in front of the kitchen was no use for this terrible culinary excursion. Never again, I recommend everyone to visit the restaurants in the area. For the 40 euros (two main courses and two drinks), I would have preferred to have 4 packs of nachos in the cinema. 0/5 Kind regards

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Lars Lindlar . 2025-01-07

WEITERE KOMMENTARE IN Google

The service was great, big compliments to #Mesh, the grenade.

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M. . 2025-01-07

WEITERE KOMMENTARE IN Google

Everything was very tasty and quick! Feel free to come here for your lunch break ☺️ Thanks to Mash for the delicious Chicken Alfredo!

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SophieJuliaable . 2025-01-07

WEITERE KOMMENTARE IN Google

Very tasty, the chef was very friendly and cooked great

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Maison . 2025-01-07

WEITERE KOMMENTARE IN Google

Everyone was very friendly, and the food was super tasty #Mash

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Marie . 2025-01-07

WEITERE KOMMENTARE IN Google

We are very satisfied, portions and food were delicious. The chef Masch in particular was super nice and accommodating.

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C Y . 2025-01-07

WEITERE KOMMENTARE IN Google

Food was delicious, staff was nice. There were different times, I remember about 1.5 years ago of unfriendly staff, poor service and the food was really poor. Vapiano has now made a good positive leap, everyone is really polite and nice! Food was as you normally know it - delicious!! The chef #Mash does his job because he apparently loves it! It's far too rare to experience these days - he spoke genuinely, spread positive vibes, addressed customers - asked questions, requested requests. Really cool. Thanks

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Gizem C . 2025-01-05

WEITERE KOMMENTARE IN Google

Food no longer in the usual Vapiano quality! Arugula on appetizer and pasta was already soggy. I would have thrown it away at home... Very dirty throughout the restaurant. Lots of uncleared tables, leftover food on the floor and the dirtiest toilet I've ever seen in a restaurant. There were paper towels on the floor extending into the dining area. Definitely far too expensive for this very poor performance!

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Tanja Herbig . 2025-01-04

WEITERE KOMMENTARE IN Google

Mash personable guy, baba service, gave me bread 10/10 #mash

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Justus Schoch . 2025-01-04

WEITERE KOMMENTARE IN Google

Very tasty dishes and great service This time the dishes were extremely good in terms of seasoning and consistency. The chef was #MASH

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Buddy Seyed . 2025-01-04

WEITERE KOMMENTARE IN Google

Very good service! The chef is extremely friendly and accommodating! #mash THANK YOU!!

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A. Schabban . 2025-01-02

WEITERE KOMMENTARE IN Google

Very pleasant and friendly service. Food was great. #MESH

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Thinesh Saseeswaran . 2025-01-02

WEITERE KOMMENTARE IN Google

I was here in June 2023 and everything was great. The concept is the same everywhere. The food was very tasty, reasonable price for the portion and prepared quickly. The drinks were nice and chilled. I just thought it was a shame that you couldn't leave a tip when paying by card (I rarely carry cash with me). Maybe that has changed now...

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Anna W. . 2025-01-01

WEITERE KOMMENTARE IN Google

Das Essen war wie immer lecker, allerdings lässt die allgemeine Sauberkeit des Restaurants zu wünschen übrig. Die Toiletten sollte man wirklich nur im absoluten Notfall benutzen.. Heute und auch bei unserem letzten Besuch im Sommer waren sie so extrem verdreckt, als ob monatelang nicht gereinigt wurde. Obwohl wir Vapiano wirklich mögen, lässt der heutige Besuch deutliche spüren übrig. Ich will nicht wissen, wie es hinter den Kulissen aussieht, wenn die öffentlichen Bereiche so verschmutzt sind. Wirklich schade!

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Jasmin Aline B . 2024-12-30

WEITERE KOMMENTARE IN TripAdvisor

I actually love the food 🤭 and the atmosphere there is great + super nice staff 🫶🏼 I'll definitely be back. #mash

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Shelly Kellershoff . 2024-12-30

WEITERE KOMMENTARE IN Google

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