VAPIANO Dortmund Silberstraße in Dortmund

Average food, I found seating uncomfortable, staff was nice

Nice, clean place. The pasta was highly recommended. We had pasta all'arrabiata and chicken alfredo. The sauces were delicious, the Alfredo sauce could have been a little creamier.

I still know the Vapiano from before, I really enjoyed being there. Great food - Vitello Tonnato, for example. But there is no more, as I discovered. Then just pasta al salmone. The dish was ready and we were happy to pick it up... the joy immediately turned into disappointment. It was pasta with a light sauce and fragments of salmon, you could say the pasta had been shown pictures of salmon. However, nice and friendly staff. Ergo - not again.

8 ero a cappuccino and small cookies.

The staff is very friendly and helpful. The food tastes good. The ambience is average and the noise level is reminiscent of a canteen. The price for a simple pasta dish was sporty! Therefore a star deduction. Nevertheless, we felt comfortable and will come back. Thanks to the friendly staff!

The salad with tuna was delicious but the tiramisu was too creamy so, don’t buy it if you want the real Italian taste :)

Anyone who goes into a Vapiano knows what to expect. Ordering, preparation, collection and payment usually go quickly. Ambiance is ok, as is the food. We had 2x pizza and 2x drinks and have already lost a lot of euros. We don't plan on repeating it at the moment.

Great location, good food and nice staff. Highly recommended.

Delicious pasta and pizza in a modern atmosphere - freshly prepared, but sometimes waiting times Kind regards, Sebet G

We really liked the food And the staff was very friendly Thanks

Very tasty, flavorful and great staff. Gladly again

Best restaurant in town! I tried the pizza here and it was one of the best pizza I’ve ever eaten. Also, the service was super and the place is very cool and very clean. I highly recommend this one!

Pizza is not recommended was not good!

I'm not the generation for cards, self-service and such. But that was really okay. Service is difficult to evaluate because you have to do everything yourself - apart from mixing the salad. But everything was fine. The people I came into contact with were friendly and accommodating. The ambience is good, I've had better salad plates, but they're fine.

This Vapiano still uses the old card system, and the food is nicely prepared. Even the pizza is still round, which is a good perk.

Pizza & pasta taste good and being able to put everything together yourself is a good idea. The only disadvantage in my opinion is that, due to the process, it doesn't really feel comfortable I have never been to the Vapiano Dortmund, I was to the Vapiano in Hagen and this is also what my review refers to

Vapiano offers many of my favorite dishes in very good quality. I am positively convinced of this restaurant! - The bruschetta and pasta variants are the finest - the food is prepared quickly - the entire staff is particularly friendly!

Everything is great, the usual good Vapiano quality. Both food and service!

Nice restaurant to enjoy Italian food. Lots of vegetarian suitable options are available. Their Bio Organic Iced tea was really good

The food was great! Highly recommended

Even though it's been a long time since I came here, the food still tastes great. As always, the staff were very friendly and helpful. I recommend it!

The worst carbonara I've ever been offered. No response when I expressed my displeasure. Vapiano is history for me.

Great food, nice service, good time all round

Best restaurant for paste very nice view everything perfect food very tasty no fault the price is a bit expensive but worth it 👍🏻

I think the concept of Vapiano is good. You get a card on which the order is recorded and this makes paying afterwards much easier. You have to order the food yourself and pick it up. The store is also very nicely decorated. However, something was forgotten in my meal and another woman's meal. For the price I think it's a bit cheeky.

A bank for Italian cuisine in Dortmund for years, always a nice team at the start

Read the full review here: https://deglutenvrijtoerist.com/2024/07/26/vapiano/ We enjoyed it! There are many gluten-free options, so as a person with celiac disease you have a wide choice. It was not busy and the person at the counter helped us very well.

The menu is confusing and not very interesting, and the prices are now almost outrageously high. Very bad online menu, confusing and incorrectly programmed. Cooking tends to be unmotivated behind glass panes; the Vapiano flair of watching and having direct contact with the chefs is a thing of the past. What happened to the old Vapiano, with attractive prices and interesting fusion variants? No wonder there is a yawning emptiness even on weekends. Eat: - very manageable porzoons - cheapest gratin/pizza mozzarella on the salad for €€ extra. That's already the lowest class! - The guacamole is just green sludge from an industrial bin. Disgusting! - Bruschetta for €7 was 2 slices of dry bread, not toasted, no garlic, etc., then smeared with tomato pulp and "guacamole" and a dollop of crema di basamico. Taste? ... Conclusion: cheap food at premium prices. This visit will be the last for us.

Was here last time. The food is just way too expensive for the quality. Every pizza tastes the same. Hardly any coating on it.

Ich hatte mir was zum abholen bestellt. Das erste Problem kam schon bei Essen abholen, da man angeblich garnicht mehr über Paypal zahlen kann obwohl es schon abgebucht wurde. War im Endeffekt ein Fehler von denen und 15 min nach der eigentlichen Abholzeit war das Essen endlich fertig. Naja wir hatten ein Gericht ausdrücklich ohne Pilze bestellt, das wurde natürlich nicht beachtet stattdessen wurde die Soße weggelassen. Außerdem waren Haare in unserem Essen… nie wieder eine absolute Geldverschwendung

Very nice Vapiano location with great architecture. My salad with chicken breast was super fresh with a very tasty dressing. And there's pizza again👍 I'll be happy to come back.

Very quiet location to enjoy good food in comfort.

Very tasty food and friendly and friendly staff. Anyway, again.

Nice staff and delicious food. I can only recommend it

The best pizza I've ever eaten!!

Update August 2024: after I was recently very enthusiastic about their Pinsa, they unfortunately did a massive downgrade. Now the floor is dry, tasteless and not airy at all. Don't come back. Previous review: So I have to say the consistency of the noodles is absolutely perfect. I have never eaten better pasta anywhere. The problem with the Vapiano, however, is that you hardly have the expensive meat on your plate and the prices are still quite high. I also have to complain that the glass of sparkling wine was completely non-carbonated, and that at €4...

The food was great, the chicken was perfect, the drinks were all delicious and fresh. I recommend it's worth going even if I live in Unna.

The food was absolutely great and couldn't be beat for the price! I recommend

The food was simply delicious Every dish was a delight for the palate. The atmosphere in the restaurant is also very inviting and pleasant. The stylish furnishings and friendly staff contribute to an all-round successful evening. You immediately feel comfortable and would like to stay longer. I would definitely like to come back and can only warmly recommend this restaurant! Thank you for a wonderful evening!

Bomb tastes very delicious and the employees are very polite and correct

A fantastic restaurant with a pleasant atmosphere and an innovative ordering system. After ordering you get a pager that vibrates when your food is ready, really handy! The staff is extremely friendly and helpful, and the food was simply delicious, especially the pastas. Overall, a great experience that I would recommend to everyone. I'll definitely be back!

Great restaurant honestly, it was my first time there and I ordered something to eat. The food tasted great, the ambience and surroundings were very nice. Is a quiet place with nh great surroundings. I particularly liked the service team, extremely helpful and very nice. I can only recommend it

Totally sticky noodles. All arrabbiata completely without any taste. Even adding more salt didn't help. Nice atmosphere, but you don't have to come here to eat.

Attentive service, even though they got my order wrong. Food wasn't tasty, but at least they have gluten free options.

The worst spaghetti carbonara I've ever eaten. Never again!

Actually quite OK. But the food was very neutral. I would have liked more taste

When it comes to the food there is absolutely nothing to complain about and the staff is also super nice... But at the wrong times the whole thing has something of an open-plan canteen - you shouldn't try to have more than two people at the same time almost impossible to eat! Otherwise great....

The service is super nice But I've never seen such an unfriendly owner, it's unbelievable how he insults people!!!

So if you like cold noodles, you've come to the right place. If you complain, the pasta, sauce and cheese are simply reheated in the pasta water. Disgusting. Hygiene is different... But at least I share my sauce with the entire restaurant.

Avoid - indifferent food and arrogant manager, who does not understand customer service.

Complicated and expensive but good quality

The cappuccino was very tasty, slightly irritated that everyone got a card for themselves. It was my first visit, but not the last.

We ordered a dish that didn't contain any nuts or pine nuts. Unfortunately, some were included. My daughter has severe allergies. After the staff was informed, it was apparently our fault because we didn't ask specifically again. That was really very disappointing, no accommodation.

Service is quite chaotic and pizza was probably the worst I ever ate. For iItalian-style restaurant is a no-go. Better pizzas can be eaten from frozen ready-ones.

So far there have been difficulties with ordering on every visit. On our last visit, 2 out of 5 dishes were received incorrectly. Once you have your food, everything is good and tasty.

The prices are too high for self service.

The fast food of Italian. Good choice of dishes. Portion size is on the small side. Not cheap but all in all decent. Bad acoustics inside and loud music.

We were traveling with four children and three adults. To end our day, we wanted to go eat some pasta with the kids. Unfortunately I have to say that the noodles didn't taste good at all. Some of them were still hard and the seasoning of the dish was completely omitted... The children should probably have airplane noodles. This didn't exist after all. The floor was sticky and if we hadn't wiped the tables ourselves again, then the... It's shocking what prices can be charged for lousy quality. We won't come back again.

Great service, food tastes fresh and delicious!

Branch manager is the best. Service is still very important here

I liked it very much, the only problem is that it is self-service. I loved their pasta, but I didn't like their tiramisu and cookies very much.

A well-known Italian restaurant chain. The cuisine is always good and the menu has been renewed. There are no longer the pots of basil and rosemary on each table that were the charm of your restaurants, it's a shame!

Everything was great...as always!

Always a pleasure!!! See you soon 😊

Very friendly staff and the pasta always tastes very good… I like being there as a guest…

(First there was the name of an employee here, that doesn't seem to be allowed, sorry 😅) So... The staff was very unfriendly, the service was terrible, we won't be coming back! *edit Instead of responding to criticism and perhaps asking what it could have been, people prefer to complain back that the staff are hostile and the review has been requested to be deleted. Then I'll go into more detail so that you might understand what really bothered us, but according to other reviews you don't seem to be interested anyway... The counter staff was very unfriendly and rudely replied to another order from me that I should wait until they had finished tapping. We understand that employees are exhausted after a long day at work and would like to call it a day. We would also like to enjoy this in your company, but unfortunately we couldn't really because the staff were loudly clearing the counter from around 9 p.m Garbage was dragged around and gave us the feeling of being thrown out. When shortly before closing time another employee very rudely asked us to leave because it was now closing time, we thought it couldn't get any worse... But it did!!! The cashier who watched Tiktok videos during her shift was also just as unfriendly as the counter staff. In retrospect, we are very glad we didn't eat at her house. This is not how you treat paying guests. Please sensitize your employees to an appropriate form of expression and polite interaction with the guest, who has shown your staff the same courtesy. Because of this experience, Vapiano is history for us, it's a shame that you are so massively disappointed on your first visit. THAT is very bad advertising for your company. Definitely NOT recommended.

Unpack Kerstin from the counter. The woman just complains at you even though you don't know the concept of the restaurant. Accordingly, 1* service even though it should be zero. I have to correct the lady at reception Amani is at least as bad! Kind regards

Particularly friendly staff - we've experienced something completely different elsewhere, thank you very much!

I made a reservation three weeks in advance, but the spot I wanted was taken that day. The staff did not respond to our complaint and we were asked to find another seat. The sofas are very dirty and the same three songs are always playing, with no variety. You have to order the food yourself in the kitchen and pick it up yourself. If you pick up the food you have to get the cutlery yourself from another counter, it is not included. The knives and forks were very dirty and there was food residue on some of them. Even if the food tastes pretty good, it's not worth going to all the trouble. Ordering and picking up took longer than the meal itself... Overall, we were very dissatisfied with our first visit to Vapiano. I wouldn't develop it further unless you have a lot of patience and affect control...

The portions are outrageously small for the price, and the entire restaurant smells faintly of a toilet.

Noodles were not reasonable, the system was not explained to us, unfriendly employees

Good central location in the city center. The restaurant was very empty at 1 p.m. Food lukewarm...ambience ok.

Top location. The red carpet at the entrance is something. Inside you can look out onto an enchanted garden with a pond. Ruhr coal bosses used to hold their meetings there.

I can definitely recommend this place!

My companion and I decided to go to the Vapiano in the city at 11 a.m. this morning. We really enjoy going there, the atmosphere and the food are great... Today an incredibly nice gentleman caught our eye. When we walked in we were greeted warmly and served at the bar at the front. I had a wine spritzer and pistachio cookies, both really good! The gentleman was very competent and in a very good mood, which is unfortunately rare to find these days! I had the feeling that every cent I spent there today went into good hands :) 5 stars 🌟

Der Mitarbeiter an der Kasse / Bar ist super!!! Schnell, freundlich, flexibel,…… Also wirklich der beste Mitarbeiter den sie wahrscheinlich haben!!! Das Essen war natürlich auch 1a !! Top Laden mit dem besten Personal !!!

Being a frequent eater at Vapiano (other branches), I was quite shocked to see the difference in taste, especially the paste as it was uncooked. Thanks but not visiting anymore.

Like a little vacation in Italy! Great, dedicated service, delicious and imaginative food, stylish ambience.

Super nice restaurant that also supports students immediately! <3

Vapiano, always a safe bet. The salads were very good and very fresh. We were served quickly. On the other hand, there is too little protein (chicken, beef) in the salads compared to the price paid.

It doesn't taste good and the person at the checkout is unfriendly

The pizza dough looks like raw ready-made tarte flambée dough and tastes exactly the same.

The quality of the food is still very good. But the price/performance ratio is simply no longer right.

There were almost no soft drinks left except for cola🤣 that can happen on a Sunday, otherwise everything was great

It's been years since I've been to the Vapiano. And was seriously disappointed. Much of the original concept has been watered down. My salad was bland and not the freshest, but very expensive. I absolutely cannot recommend this restaurant more. What a shame!

The cook with the glasses is very, very unfriendly! Ridiculous

Unfriendly incompetent. Noodles without love and taste. You have to ask for parmesan and bread and then roll your eyes. Pinsa deep frozen dough that is topped 😭I wanted to complain to the checkout but I couldn't because the young woman was laughing around with her boyfriend. Instead of cashing in they gave me 2 new cards. Unfortunately, I still paid. Never again ☹️

Visit was very nice :) Food was good as usual

Unfortunately, the dish for €18.50 did not generate much enthusiasm. The beef content is extremely low. The paste alhard instead of aldente. The sauce tasteless. Maybe it was because of the unusual variant, which is generally not ordered very often. Unfortunately, since my first visit, Vapiano has had more than 10? continuously reduced over the years. Price-performance is simply no longer right.

Food lukewarm, nothing special, bland in taste, tomatoes mushy, pasta sauce little and so thick that it wasn't actually a sauce, sat outside, not a nice atmosphere, harassment from beggars and drunks during the meal, on a Saturday evening at 6 p.m., employees look away, do nothing, absolutely no go! Conclusion: food without taste, Prices for the portion and quality unreasonable, Uncomfortable atmosphere Can be given as a gift

Beautiful location, especially in summer you can sit on the huge terrace and enjoy an Aperol. The food is also really tasty.

We have really enjoyed going to Vapiano in Dortmund on a regular basis. First of all, the food is a constant that has drawn us back again and again, quite the opposite of the ever-increasing price. To a certain extent, we were able to understand the constant price increases in terms of global price developments. Unfortunately, we are beginning to lack understanding for the renewed price increase this Monas. For a comparable price you can now go to a well-established Italian restaurant with good service. There are fewer and fewer reasons to visit Vapiano again, even if the food always tastes good.

It was a different kind of food order as I knew it. Everything went smoothly. It was ready quickly, hot and really good. Was pleasantly surprised. Gladly again.

Had dinner there with my girlfriend. One waitress gave us a card each and left us standing. We didn't know the system yet. Perhaps this should be asked or explained. The other waitress was super friendly and in a great mood! She made our evening even sweeter! The food was so delicious! The ambience is also nice and nicely decorated and everything was clean.

Haven't been to the Vapiano for a while now. There is no longer pizza but Pinsa, I tried the Pinsa. Either I was unlucky or it always takes so long. Waited 45 minutes and then received a lukewarm dish. Visually good, unfortunately the edge was rock hard and so inedible. So the entire edge was cut away. I spent €30 with drinks and dessert and I have to be honest. That wasn't worth the money. The lady at the exit didn't ask if everything was okay or if it tasted good, she probably already knew what was coming. It was definitely my last visit to Vapiano. A pity. I used to always enjoy being here.

Pasta needed more cooking time, lasagna tasted as the supermarket one that you warm up in the microwave, if you’re looking for decent Italian food, wouldn’t recommend.

Always a nice experience to eat here👍

Finally you no longer have to wait in line forever at Vapiano. Thanks to the vibration detector. The food has become much more expensive, but it tastes good. The ambience is also very pleasant. We like being there. Hopefully this Vapiano stays around, it would be a shame.

A trip to Dortmund took us to the Vapiano while visiting the city center. Processes that are very difficult to understand for first-time visitors. When we asked for a table for 4 people, we were told that we should look for a free table ourselves. We did that too. There were 2 menus at the table. The food was picked quickly, but it took us a while to find out that the order had to be made in person at the counter with a consumption card per family. We would have to take drinks with us immediately. After ordering, you receive an electronic alarm that should vibrate and flash when the food is ready for pickup at another counter. The waiting time for a total of 8 dishes took about 15 minutes, and preparing a lasagna took much longer. According to our boys, the Pinsa tasted good and much better than pizza. The bruschetta was okay, although we've actually eaten much better. The pasta with basil pesto, feta and arugula was rather average. But the crowning glory was the lasagne... definitely a frozen product from the supermarket. Has nothing to do with homemade lasagna. 2 small salads were fine. We also drank 2 x Cola and 2 x MezzoMix. Price in total over 80 euros, so around 20 euros per person. This is completely right. Great ambience. Nice staff. At the end of our Vapiano visit we suffered a "slight" shock. Visiting the toilets in the basement. On the way there we were happy that it smelled very pleasant and looked very nice... Unfortunately, the women's toilets were in a reasonable condition (toilet paper scattered everywhere including on the toilet seat...etc). A clear warning signal that the toilets are not regularly checked during opening hours. Our conclusion The first and probably last visit to Vapiano in Dortmund.

Guy from Cabo Verde is no. staf in VAPIANO Dortmund