Vapiano in Berlin

We actually love Vapiano, but we have rarely had such bad food as we did here in Berlin. The cabonara was dry and lukewarm. The Pinza dough was dry and hard. However, the topping was flavorful. The children's pasta was dry, cold, hardly any parmesan. Not recommended.

Excellent food. Not cheap and extra scam that €5 is added to the bill for “drinking money” while everything is self-service.

Clean and nice Vapiano branch with delicious food.

Unfortunately the pizza was the worst we have ever eaten! Completely dry and tasteless. The salad was so salty that it had to be returned. When asked about another dressing for the salad, I was aggressively insulted by the chef. Never again!!!

We ate at Vapiano today. The pasta was undercooked. The salad with chicken was not seasoned. The bruschetta bread was not crispy, lacked garlic, etc.

The quality of the food has deteriorated significantly. The tastiest thing about today's visit was the wine. The food was just bad and unloving. Bruschetta soggy bread, tasteless tomatoes, stale rocket. Pasta Pomodori with vegetables and burrata, hardly had any vegetables, really almost nothing. Burrata was nothing, more like a piece of cream. Spaghetti with prawns and spinach in cream sauce was just creamy. Both noodles were barely seasoned. 56€ for bad, cheap food. Comparable to McDonald's. I won't do that to myself again.

Ambiente muito agradável, com atendimento parecido com o Spoleto no Brasil, mas com um atendimento mais personalizado. Muitas opções de massas com sabores realmente deliciosos. Opção de acompanhar com vinho, cerveja ou chopp, e não alcoólicos também. Mesas individuais e opção de bancadas altas também. Bom custo-benefício. Fui também em um em Paris, e sempre procuro uma unidade quando em viagem pela Europa.

The meaning of va piano is to think and act slowly and create something carefully. However, contradictory to the intention, all the starch on the noodles oozes and melts. Furthermore, the noodles are cooked in the worst condition, with lumps forming on each other. The location is excellent as it is located in the center of Potsdam. Other than this, I don't see any strengths in other elements. The bathroom facilities are a bit busy...

It's definitely better than before. Delicious pasta, vending machine to order. You can definitely go out to eat.

I don't know how bad this place can be, everything was bad and this was one of the most disappointing experiences I had in Berlin! We ordered a rucola pizza and we got a diffrent taste less pizza like a frozen pizza but with fewer ingredients and more dough and the drink tasted like water!

Convenient restaurant, but clearly not incredibly good, and not a huge fan of the lack of service - and having to collect drinks from one place and food from another. Very expensive for what it really is.

Delicious pasta hot satisfying fantastic

Unfortunately, the order didn't work out and the staff you could possibly ask wasn't there or couldn't help. We went somewhere else to eat.

The noodles were far too hard and some were uncooked.

On of the Best Pasta shop , I have been in Berlin . Highly recommendable .The Bread that they give with Pasta/Soup , really good, But I don’t know if we can ask for the bread pieces as it can be complimentary .

You order everything digitally from your cell phone and get a message when everything is ready and then you pick up your food. It was a great evening and something new

Great atmosphere and the food was perfect! My friend and I were super happy!

Waiting for more but the food (pasta) was just ok. The staff was friendly and ready to support. It is not an expensive place. My opinion is Go!

We stopped by today for a quick drink, we ordered quickly from the machine and picked it up as well. The seat by the tree was also very pleasant, unfortunately the toilets were very run down, dirty, and the fitting for washing your hands was loose. The walls could also use a fresh coat of paint.

Good pizza, nice staff. The salad was a bit unimaginative, everything else was fine.

Soulful, tasty, inexpensive. I will come again and recommend to others!

Solid location and good food as usual per the vapiano standard.

Like every Vapiano, this is not my cup of tea as they say. Average pasta and for the price of pasta and drinks you can find better and better quality places in Berlin. The crowd at any time of the day is quite big. Very uncomfortable seating and high chairs (probably it's in their interest to eat as soon as possible, so they resorted to this catering trick).

Great vibe, the bruschetta was yummy, salads were so-so, but that carbonara? Overcooked and the sauce was bland. Barely any pecorino flavor. Heard their pinsa and pizza are good, but we missed out—they were gone. Skip it if you're after pasta.

During our visit to Berlin, we decided to stop for a quick lunch at this chain that serves pasta and pizza. We ordered some pinse margherita and a traditional salami pizza. I must admit that, in particular, the pinsas were good, while the pizza was still acceptable, a verdict that, honestly, I didn't expect. Prices are in line with the average cost of the city. Modern and nice place.

Worst pizza of all over the world

I recently visited your restaurant and was extremely disappointed with the lack of clear instructions upon entry. My group and I attempted to seat ourselves, only to be rudely told we had to wait to be seated. However, there was no signage indicating this, nor was there a host or hostess present to greet us. We are familiar with your restaurant chain and have dined at your locations in Prague and Tallinn, where the seating process was always handled smoothly and efficiently. Unfortunately, this experience was a stark contrast to our previous positive experiences at other branches. Due to the lack of clear communication, we ended up waiting at the back of the queue, wasting 20 minutes of our time. This level of disorganization is unacceptable, especially for an establishment with your reputation. I urge you to address this issue by implementing clear signage or ensuring a staff member is present to greet guests. This simple step would prevent future confusion and frustration for your patrons.

Because everything works with your smartphone, personal things fall by the wayside. No questions asked if everything was OK etc. Very bad food! Pasta without any taste and dry. There was no pizza and my pinsa was so dry that without my drink I would have choked on it. So never again Vapiano!!! Ps: The best was the Cola👍

The German VAPIANO (we tried several times) is a real disappointment. Anyone who knows VAPIANO from Switzerland will be bitterly disappointed here. Unfortunately the pizza is a disgrace. The mozzarella is “chewy” and forms a thick, fatty layer - not Italian at all. The dough is strangely tasteless. The tomato sauce too. The whole pizza is heavy and not worth the name. Anyone who knows VAPIANO in Switzerland and eats here with the expectations from there will be bitterly disappointed. The pasta is also not at all what you would hope for. There are some more vegan dishes, but since they are just as tasteless (e.g. the pumpkin soup), they are hardly worth mentioning. Unfortunately, the concept is also different, which loses a lot of its flair. We definitely won't be coming back and would advise against it for anyone who likes delicious Italian food. Ultimately, it's self-ordering and pick-up - an American fast food chain in Italian (just as unhealthy and just as outstanding in terms of cuisine).

Spaghetti Carbonara: The spaghetti were totally overcooked and unedible - thats why I left most of the food. I couldn’t tell any waiter or waitress as there are none in Vapiono, so no return or reinbursement possible. Also, the sauce had almost no flavor because they use cheap bacon that is not even close to Pancetta or anything alike. So even on a good day, where the noodles are not overcooked, this meal would taste like nothing at all. Buy the pizza or pinsa - don‘t buy noodles here!

La comida se vende a precio medio pero el sabor es realmente bueno en ella. Me gustó la langosta, el filete de res y la pasta de tomate. Las pizzas también eran muy buenas.

Beautiful location, friendly service, good value for money and super tasty. Great restaurant

The worst decision – Vapiano at Potsdamer Platz Unfortunately, a visit to this Vapiano branch was a complete disappointment. The price-performance ratio here is catastrophic: incredibly expensive for a quality that can be described as poor at best. The food simply doesn't taste good! Even worse is the service – or rather, the complete lack of it. Friendliness and attentiveness seem to be foreign words here. You are ignored and left alone, which makes the entire stay extremely unpleasant. Conclusion: If you are really hungry, you should definitely look for something else. This branch is not worth the money or time. An absolutely disappointing experience!

Unfortunately, the service was an absolute disaster, and the system with the QR codes doesn't work at all. The notification that the food was ready came way too late and so the food was cold.

Nunca he comido peor pasta en mi vida. A pesar de que tengo 2 parmesanos extra, todavía tiene suficientes ganas. No quieren dar parmesano. Pero el panna cotta y el café eran muy buenos. El ambiente es agradable. El servicio al cliente es muy bueno. Sería un café mejor que un restaurante

Delicious food! Service was also quite okay. Had a lovely evening Restaurant!

we had the worst pasta and lasagna ever here

Perfectly okay Vapiano which is centrally located. A bit messy booking system but good food and drink.

I have been to several Vapianos for the same meal everytime, pasta aglio olio. This Vapiano had notably less spice and garlic in the dish. The food is still good, if a tad bland relatively. The service is as expected. Premises are clean. Overall still a good experience. Edit: Turning a 4 star to 5 because of their professional & kind attitude towards feedback. Thank you Vapiano

The pasta Alio e olio consisted of a large, overcooked lump, the garlic was burnt, a sprig of parsley on top. You can hardly eat worse... the only star goes to the charming, female waitress who helped me at the ordering machine!

I have already had an excellent experience at this Vapiano twice. The salad was always fresh and the portions were generous. Deserved 5 stars from me!

It's more comfortable upstairs in the restaurant than downstairs. Staff is very friendly and helpful. The food was delicious and fresh. There are various gluten-free pinsa, super delicious! I can highly recommend it if you have to eat a gluten-free diet.

Self-Order so not much of a service to actually judge (to be honest). The food was okay not impressive though (but again it's based on your choice of food). Altogether, the experience was positive ✌🏼

Seldom eaten so badly, the spaghetti was so overcooked that it was just a lump. McDonalds feeling for exorbitant prices. Not again so soon...

An ideal place if you want to eat quickly and well, the pasta is just right and very good. We went with our two-year-old daughter and everything was great. The truth is that the mid-day menu is well priced.

Just go there if u like pasta my dear 🖤🖤

Always freshly prepared and tasty, employees are very nice even though they work under a lot of stress

Unfortunately the “pizza” doesn’t taste good anymore. We had vegetable pinsa which had about 1 kg of mushrooms on it. The dough tasted bland and was far too thick. It was a disappointment, especially because it used to taste so good here.

Top service. And super fast. Can only be recommended. Food very tasty.

Very fast cooking, high quality food! The prices are very comfortable.

To get straight to the point, the 2 stars are for the Pinsa ordered and for the efforts of the employees. For some it may be an advantage of modern times that you can order at the table using the QR CODE. But if the order page hangs up and the order isn't sent so that you have to get help from a (very nice) employee, it's a bad start. It remained unclear whether the ordering screens at the entrance could be used in this case. The pinsa (pizza) we ordered was hot and delicious, some of the pasta we ordered was cold, the warm part was also delicious. When we wanted to pay via the site, it turned out that it can ONLY be done via GooglePay or credit card. But you should inform yourself about this beforehand, after all, not everyone has a credit card. Why doesn't PayPal work? There were around 10 customers at the checkout at the time, so that wasn't an alternative. So in the end we had to pay with a credit card (since we had a short time due to the BluMenGroup). At least the SMS notification worked. For us that means: once and not again.

Unfortunately, credit card rip-offs are also used here. You have to be really careful, as it immediately shows what percentage you should give for the tip: 5, 10, 20% or more, but you can't click on one yet. Just wondering what for? You have to get your own food and drink

Restaurant is continuing to accept walk-ins even when they're at full capacity. Very rude.

The food and drinks do not have to be ordered at the monitors at the entrance area, they can also be ordered at the table. Scan the QR code on the table, select/order food and drinks and pay with your mobile phone. The drinks will be served and you will receive an SMS when the food is ready to be picked up.

One "italian" restaurant with possibly the worst food in Berlin. I ordered some pasta and it was really low quality for its price tag. My visit was very chaotic with lots of screaming children. The service was good though.

Had a really tasty chicken mango salad. In the restaurant you have to order and pay using the terminal and wait at the table until the order is ready to be picked up. You will not come into contact with the staff except for pick-up. But the young woman serving the food in the kitchen was super nice and friendly.

Unclean, oily tables, puddles on the toilets, toilet paper on the floor. Sticky, hard noodles in blocks, pizzas worse than from your own frozen food and dripping with fat. In terms of taste, everything was dead. Unfriendly staff, all cutlery. Food as simple as it is cheap, extras and drinks overpriced. One star because it didn't rain in. However, it was also dry outside. A low point of the stay in Berlin. Next time I'd rather go to IKEA.

The noodles were overcooked and didn't taste like anything. So far the worst Vapiano I've visited. Unfortunately it's not worth it!

Great place to get quick pasta/Italian food/pizza. My husband and I both had spaghetti and he had a side salad with balsamic dressing. Everything was very good. You can sit and watch the multiple cooks through a glass window. You place your order at a kiosk or on their app at your table. You get a buzzer and pick up your order when it's ready. We'll be eating here again before we leave town. Don't forget to ask for bread when picking up your meal.

In the beginning, the place seemed to be of highest quality, beautiful atmosphere, Top-Notch decoration and a substantially good view of the kitchen. This slowly derailed as the service became of a dismal quality, we found a group of students having to serve themselves, teachers rushing around to help them. Understandably, this would affect services. However it was unclear to me how this would differ from a restaurant being fully booked considering a restaurant should still function properly to a sufficient degree despite it being at capacity. The food was of an ok quality having ordered an apple pie, the apple was hard and the pie was crumbly something i wouldnt expect. Despite this, the mood of the dinner was never ruined me and my family enjoyed our time. Thank you Vapiano

What a dump. It started with the host removing the dirty plates from our table and asking us to sit down WITHOUT wiping the table. The pasta was over cooked and bad. The host said they would bring our drinks to the table... They did not show up. When I asked they said we have to go pick them up at the bar. Please don't go here...

The concept is nice for a quick lunch. The price is right and the food comes super quickly. However, the “pizza” tastes very bland and boring. The cheese seems very, very cheap. Maybe the noodles would have been better.

Good pasta options, self-service to order dishes, in a modern, clean and pleasant environment. The dish we ordered, pasta with chicken and mushrooms, was exceptionally delicious. Clean bathrooms. The cashier was not very friendly, with a bad attitude. Easy access by metro, via Potsdamer Platz

Food was super tasty. I visit Vapiano regularly and am always very satisfied

We ate at Vapiano Potsdamer Platz three times in three evenings. That speaks for itself. Great cuisine

I came to Vapiano to get a quick and good pizza and soup, and hurried back to the train station after my dinner, when I noticed that I lost my walltet. I called the line before I hurried back, and the service staff was very friendly. Nothing was robbed and even my cash was still in my wallet. This is a very rare case that sth was not stolen from me in Berlin. I am quite familiar with the Japanese and Korean honesty and politeness, but this was a great surprise to me in Berlin yesterday.

Era un sábado muy ocupado hora de almuerzo, pero son tres recordatorios antes de nuestras bebidas servidas. Como era de esperar, llegaron después de que habíamos terminado de comer. La comida estaba bien. Especialmente agria fue la camarera que, justo al final de la comida, se quejó de que habíamos movido una silla de una mesa a otra. Como éramos cinco y la única mesa disponible era para cuatro no habíamos tenido ninguna opción.

A little less pine nuts in a meal with pine nuts

It took a little getting used to - ordering mechanism like MC Donald at the PC terminal - pickup at the counter and food distribution, but it was tasty😋 - and that's the most important thing and all the employees were very nice😃. Gladly again! PS: the front door is extremely difficult to open💪 - you might think it's closed 😉

The crema di funghi is delicious! Especially after a long travel day, and all the necessary sightseeing after arrival. It was very busy during our visit, but we were lucky. There was still one table available. Ordering and paying for food is done via a QR code on the table. It took a very long time until we received a message that our order was ready. We had to pick up the food ourselves. Drinks were delivered, but without glasses.

The vegan Fungi pizza and the salad that went with it were super delicious! 😍

Tipping is set automatically, you have to change it manually. There is no service. You order on your cell phone or at the terminal, then you get a beeper and you use it to pick up your food yourself. Everything is relatively expensive and yet tasteless.

The dishes were poorly prepared, we waited too long

Really bad. Food was cold, staff unfriendly.

We are here twice while in Berlin. The restaurant fills the space between a quick counter-order cafe and a formal dining room. Ot is easy to order online and the wait for food is short. I found my pasta dishes quite well done, though I would have liked a bit more when paying more for added vegetables.

After arriving on a long haul flight from Australia, tired and hungry and needing carbs before running the Berlin Marathon, my husband and I found Vapiano in Potsdamer Platz on our second night in the city. I won’t mention the terrible restaurant we ate at the first night, but VAPIANO definitely made up for it during the rest of our stay here in Berlin. Antonio Volpe greeted us like we were family, ensured we were happy with everything, and not just us but he paid attention to every customer seated in the restaurant. The food is fresh, generous, and delicious. Service is efficient and friendly. Over what would have been the busiest weekend of the year for any pasta/pizza restaurant during the marathon weekend, Antonio and his team at Vapiano did a tremendous job to keep all of us runners carb-loaded and satisfied. This is fast food without the fast-food feel. Exceptional. Danke & grazie Antonio, we are very glad to have met you. Vini & Sarah

I expected a lot from the food and was even more disappointed 😞 Furthermore, the planning and preparation of the food is underground than the subway There was also a very nice waiter. Unfortunately, it was the only thing that was very good. (You'll have to make up your own mind about the rest, as I unfortunately did) But the ambience was good.

It's one of our favorite VAPIANOs.

Self-service snack bar with mediocre offerings

Absolutely nothing to complain about. Really. The bruschetta was super tasty, as was the pasta. The staff was super nice. It was a little louder, yes. But what do you expect from a “quick service restaurant”? It's not the homely Italian restaurant in the old town. In any case, all the best to the team at Potsdamer Platz, we really enjoyed it.

I don't understand why there are so many bad comments, it was a good experience for me. I think they have delicious pasta.

Great location, good food, and nice service. It’s one of the best Vapiano branches in Berlin. It’s quite okay for a quick bite when you’re in Potsdamerplatz.

Nice service, good food, music a bit loud, but otherwise really good

For all Pasta lovers, I had a delicious meal here 😋

We ate in this restaurant because we were in a hurry and it was the first one available. The price and the atmosphere were positive, the prices are relatively low because everything is self-service - The quality is not the best but we know that eating in a chain does not you can have gourmet dishes, if you are looking for quality choose another restaurant.

Typical fast food, the salad was not bad, but the pasta dish is nothing extra. The staff is helpful and smiling, which is definitely a positive.

My recent experience at this restaurant was extremely disappointing. The food was absolutely terrible. We ordered the chicken Alfredo, and to our shock, it came with a mere six tiny pieces of chicken buried in a sea of bland, flavorless pasta. For a dish that costs 20€, I expected something far more substantial and satisfying. Instead, it felt like we were paying a premium price for a plate of plain pasta with barely any effort put into it. The quality of the food did not even come close to justifying the exorbitant price. I won't be returning and would advise others to avoid this place unless they want to leave hungry and disappointed. Unfortunately no fewer than one star is possible!

Very good food. There are gluten-free options for almost all dishes. You can order your own gluten-free pizza at the counter. The dough is from Schär. Everything also available as vegan

Finding so little love for a pizza, expensive and cold is a no-go for me. Sorry, otherwise top service, very nice everyone. :)

The use of technology to speed up the service does not solve their main problem: the pinch is SHAMEFUL. Bad in everything, starting from the dough. In Italy a similar place could not open.

Despite good food, I thought there was little attention from the service. Atmosphere could also be better.

Either my expectations increase or the quality decreases from year to year. Was in a Vapiano for the last time today...

Way too expensive for portions that are a little too small

Very nice and youthful place. Excellent prices and decent quality of food.

The food is good as in all vapianos since I am a regular user, the location is perfect since it is close to the Mall of Berlin shopping center, what I didn't like was that there are no tables on the tables like in others to recharge mobile phones , but hey this is optional and is a non-mandatory attention but the bad thing is the treatment and service of a blonde girl who is at the drinks bar, the rest of the employees are perfect and attentive, they have a large terrace

It's gotten out of hand and works like McDonald's. I used to like it better to book items on a card and then pay. You either order everything at once or have to go back to the machine. There was a young, nice woman who brought the drinks. Otherwise not necessarily recommended, not necessarily cheap either.

Very tasty food with nice and friendly service

I have been a few times to Vapiano and it was ok, but now orders have to be given online or at a display and order needs to be picked up at the counter, basically it is a self service. Pizza was so much better in the past...

My favourite place in Berlin for coffee ☕ or different Italian foods 🤩 love it so much and it's also the best for our kids 🤗

For all Spaniards: very good service, good quality of food and good atmosphere. But wear a cardigan because the air conditioning almost made my companion look like a bird.