VAPIANO in Düsseldorf

Worst Vapiano I've ever eaten at. Bruschetta was served with most of the tomato pieces on the plate instead of on the bread. I ordered carbonara twice, but they were dry pasta with burnt bacon and a dollop of cream. The bread that came with it was dry and hard. No comparison to Bielefeld or Hanover.

Amazing staff and amazing service all round. Even though restaurant opens at 12 due to Easter Monday we were allowed to wait inside and order food before opening hours.

Whatever country I am in Vapiano never disappoints! Great food and fair prices

At 9 p.m., the store no longer offers any seats, with only six tables to sit at. I'm better off at L'Osteria.

Today I would like to share my experience with one of the best restaurants in Düsseldorf - perhaps even in the whole of North Rhine-Westphalia - with you. I enjoyed a truly delicious meal there that was not only served quickly but was also incredibly tasty and flavorful. What makes this restaurant special is the open kitchen: everything is prepared right in front of the guests - from the fresh ingredients to the perfect presentation on the plate. You can see exactly what goes into the food and that creates trust. The service staff was very friendly, attentive and served us with real enthusiasm. A sweet extra at the end: you can take colorful gummy bears when paying - a small gesture that makes the visit even more pleasant. I plan to stop by regularly to enjoy pasta, pizza, salads or the sensational lasagne on site. The drinks in particular, which are only available in this restaurant, make the experience unique. On other days I conveniently order via Uber Eats or Lieferando - that also works without any problems. For my next birthday I plan to celebrate there with about 15 friends. Of course, I will make a reservation by phone in advance to make sure there is enough space for all of us. And don't forget: When the weather is nice, you can also sit outside on the terrace - that makes the dining experience even more pleasant.

Massive disappointment. I went there twice and same issues. The food is not at all a Vapiano standard and there is a critical lack of resources who know what they should do… a disaster. Orders take ages… I don’t recommend. A shame because the restaurant is nice and in a nice location but the client experience is terrible

Reasonable price and very tasty food!!

Delicious food, good mood and nice service

The food was brought very quickly and was very tasty. The portion was generous. The ambience outside was nice.

Very nice staff and nice atmosphere. I always enjoy coming here. Always a good food choice. ☺️

Food always tastes very good. Gamberretti e spinaci is my all time favorite

Top! Big fan of customizing pizza or pasta to your own taste.

We were there last Sunday. The restaurant was not very busy. The tables around were cleared and cleaned very slowly. Our drinks came to us then the information that there was no more Cola Zero. Ok, then we'll just share the big water. The food was more than disappointing. Salad with mango cubes and chicken. First extremely little mango and chicken. Spread carelessly on the plate. Leaf lettuce also had its good days behind it. To the other dishes. Pasta with salmon - quite dry. Noodles with shrimps - there were 4 pieces on it. In addition, the noodles weren't all cooked. Then when paying, you should pay for the non-existent Cola Zero, which of course was not deleted from the receipt. Unnecessary discussion. My conclusion: repeat - no thanks!!!

Really amazing food, good deals and excellent service!

Had a fantastic meal at this restaurant! The pasta with shrimp was delicious, and the sujuk pizza offered a perfect blend of flavors. The panna cotta dessert was the ideal sweet finish. Special thanks to servers Hakim and Soufiane who were incredibly helpful and attentive throughout our visit. Definitely recommend!

Nice atmosphere, great food and service was excellent. Always my pleasure

Delicious food, freshly prepared. Staff polite but waiting time until the food is on the table.

i ordered a delivery - chicken alfredo. it tasted very bad - overcooked pasta with almost no sauce, less than 50 grams of chicken, and few slices of mushroom, that’s all. i mean, i understand, but if you’re giving the dish of this quality, at least lower the price(???)

Tasty food, fast service, convenient ordering, friendly and helpful personnel

Food and service is always great. Love their online order and payment service which is so easy and hassle free. Fresh food prepared right in front of you with customized options. We enjoyed our meal and at the end we were offered free drinks in exchange for a review at the outlet. Was great service and just a relaxed lunch without any hustle bustle.

Very disappointing experience. It wasn't until 30 minutes after ordering that we were informed that there was no vegan cream and only normal cream was available. In total we had to wait over an hour for the food. When it finally came, the mushrooms were raw and the pasta wasn't cooked properly. Unfortunately it was a failure - I will definitely not order from here again

Vapiano always works! Great service, delicious food! :)

Good location after a dance course, nice service and nice furnishings

The food was very tasty and the service friendly

Very tasty, pleasant atmosphere

Everything was perfect, great and friendly service - well located and tasty. I had the Carbonara - it's been my favorite for years in all Vapiano Stores. The only minor point that was negative was that the top floor was closed off. All taken together - great location for an inexpensive and tasty lunch.

Relaxed atmosphere. Delicious food. Good concept.

Delicious food. The new way of ordering and paying is a blessing.

The food was very tasty, the service was friendly and the system for ordering the food online at the table works very well.

Super nice service and food, recommended

Nicoleta was very helpful and sweet and took my order

In contrast to many other Vapiano restaurants, rather bad. The service provided simply takes too long. I come from the catering industry myself and found the visit to be bad. You can't have to wait over 20 minutes for drinks even though the store is only half full. As a boss, I would make it very clear to employees that their legs are intended for running and at a faster pace.

As always, it was very tasty ☺️

Returning to vapiano after many years. It was a good experience thanks

The host was amazing and very helpful to understand my menu the food was delicious

Update March 2025: At this point, Vapiano has placed great emphasis on customer service. You showed us that things can be better! Thank you for the invitation and the delicious food and drinks. January 2025 We have been loyal Vapiano fans since 2010. A lot has happened in recent years. Restaurants were closed, the concept changed, etc. We are happy to be able to visit the Vapiano here and there. Unfortunately we had a more than bad experience here on the Kö in Düsseldorf today. Waiting time for the drinks - 20 minutes (meaning no more foam on the beer and cold drinks almost warm) Waiting time for the food (after asking several times) 60 minutes! Then pure disappointment. The food must have stood for 10-15 minutes because the cheese had already melted into the pasta so that the pasta was almost hard. The personalized requests such as extra chilli/little garlic etc were not taken into account. Unfortunately, the service staff only used excuses as to why it was such a mess. Overall, there were a lot of annoyed faces. At the next table people were already helping each other out with bread. On top of that, the toilets were a battlefield. All of the men's urinals were covered with trash bags. There was toilet paper everywhere in the women's toilets, but there was no more in the toilets themselves. The disabled-accessible toilet was out of service and so was the changing table. When paying the bill we wanted to speak to the manager. Unfortunately none were available. After explaining the situation several times and being extremely dissatisfied with today's visit, we were met with the bill. But dear Vapiano - is that what you want to be? What's going on there? Where has the charm and quality gone? Is this your new standard? Unfortunately I didn't take a photo of the great food because we were completely annoyed.

With Mersan as a waiter everything was more fun, it was just great!!

was mega Mersan was the very best waiter in the world wow!!!!

We went out to eat together and everything went very well :-)

Very tasty food and good service

The service was great, the food was delicious

Mega! It's nice that vapiano still exists!!!

Nice table service - very pleasant. Gladly again.. Food was great as always and the service was very accommodating.

Super delicious food. Nicoletta is also very nice ☺️ I can recommend her.

Top service and food was very good!

Super delicious food and finally table service! Noodles were perfect

Super delicious food, great service ❤️

Was great! Tasty and good service

Great service, Great food. Always my pleasure

Everything was super friendly, very tasty food and fast table service.

Very nice restaurant, you are also served at your seat. Ordering is done using a qr code, but unfortunately I had a bad network and the WiFi didn't work straight away, so the web app didn't load straight away, but the staff was very nice and the atmosphere was very pleasant.

It's a classic Vapiano and the food is delicious. The 5 stars are mainly for the employee Dat. He is super accommodating and very nice. Gladly again :)

We had a fantastic lunch break! Food and drinks were great 👍

The food tastes like in a typical Vapiano restaurant. Unfortunately the spelled pasta was no longer available, otherwise everything was great :) The service has improved compared to six months ago.

Good food, great location, nice staff, pleasant atmosphere 👍🏾

Great service and good pasta! No pick-up but service in this Vapiano! Gladly again

Recommend, no. I had linguini....weird noodle consistency....preferably al dente....but it was more hard like strange glass noodles....just strange. Sugo had a lot of vegetables/ commendable, but was totally bland in taste. Maybe something for kids, there are a lot of them there. But I cook too well...sorry.

Unfortunately our food had no taste at all.

Very nice restaurant, with great food and very nice staff! :)

Disappointed!!! Five of us ate at Vapiano on the KÖ in Düsseldorf today and were unfortunately very disappointed. As a Vapiano lover, I can only say that everything that could have been done wrong was done wrong in our dishes. COMPLETELY unsalted and, despite your request, no chilli or garlic. But the worst thing was that the noodles and shrimp weren't cooked through at all. The noodles were so hard and tasted like dough. When we complained about this we were offered coffee on the house. But coffee doesn't make things any better, to be honest your prices are not cheap, you expect dishes that you can eat. Our plates were still half full. We also ordered a double portion, which was even more annoying. When we were asked at the checkout whether everything was OK, we said what we didn't like and asked for a discount. But the cashier said he wasn't allowed to do anything at the checkout. Then I don't understand the question as to whether everything was OK if you can't do anything anyway?! When we wanted to speak to the branch management, she kindly didn't come, but just told the cashier that he shouldn't charge for 1-2 drinks. Super customer-friendly & solution-oriented.

Very tasty food and good service. I'd love to come back.

Everyone was very nice, thank you very much

Pizza not cooked through from the bottom, pasta doesn't taste good at all

Not bad, and there are much better ones in the area.

Super delicious food and cozy atmosphere🤩

Felt very comfortable, food was ready quickly and really delicious!!

Service Nicoletta very friendly and attentive. Eating depends on the day.

Nicoleta is the best service in all of Düsseldorf 👍🏼 very polite and courteous

Nicoleta served us very well and was very accommodating. Highly recommended, best service in NRW.

Perfect service. Delicious food. Absolutely love it here.

I loved the food, everything was very tasty. The service has also been great.

I can only recommend the food here is very tasty and the service is also great, everyone is very nice and helpful.

Great food, everything was great.

Very nice restaurant, friendly staff 👍

Super delicious food and fast, uncomplicated service. Were very satisfied!

Very warm welcome and excellent dishes!

The food was very tasty and the service here was super nice ☺️

Bankruptcy is completely understandable

Had to wait 1 hour for a beer. The waitresses were totally overwhelmed by our group, which had booked the place several weeks in advance. Unfortunately not recommended m

It was very tasty and I would love to come back :)

Day trip to Düsseldorf with all-round great food and drink. Nice ambience and nice and attentive service.

Salami pizza was really tasty. Crispy, hot. The Bolognese was pretty weak. The seasoning was missing and the minced meat had almost nothing in it. Service very nice and attentive. But we'd love to come back

Tip Top, the food is always good and the service is particularly nice 👍🏼

Delicious, relaxed and very friendly

Very tasty food and super nice service! Very good location and the outdoor area is also great

As always, nice staff and delicious at the same time!

The service was surprisingly quick and this branch definitely stands out from the rest.

The food was very tasty. Friendly employees! Love the peach vanilla ice tea here

long time after, I l've visited Va Piano, to many things changed, service style and the taste also and the worst thing was the waiter's that can not enough to serve that kind of big restaurant.

It has a cozy vibe which is really beautiful ,absolutely recommend. 👍

Ambience is very nice! Food and drink very great

VERY long waiting time I have never seen that… otherwise the place was very clean

Waited over an hour for the food even though the shop was almost empty and then the wrong food came.

I am a self-confessed Vapiano fan. I like the food and especially the risotto, preferably with extra beef fillet. Ordering yourself works quite well with the QR code if you have decent internet (WiFi is available). For me personally, Vapiano is a recommendation, especially because you no longer have to queue and the waiting time can be shortened with nice entertainment.

The food tasted very good! All the staff were very nice and helpful. The only place in the middle of Düsseldorf city where you can eat and enjoy in peace 😊 again and again 🥰

The food was very tasty and the employees were very nice. I will definitely come again!

The food was great, very fresh and tasty. In addition, the staff was super polite and we even met Bachelorbby 😍😍😍

Very good service and delicious food

Very friendly waiter and quick service. Great ambience. Unfortunately, an ingredient was missing in 2 out of 4 dishes. Taste good but not a 5/5.

The food and service was amazing. We visited twice on our trip.