Ugarit in Dresden

Unfortunately, recently, people have been allowed in 90 minutes before a hockey game. Supposedly, that's a VIP area. If I were them, I'd consider the fact that everyone is a customer. I feel like a second-class citizen there, and that simply shouldn't be allowed anymore in this day and age!

The €30 evening buffet was far too expensive considering the quality and selection. €30 for roulades, red cabbage, spaetzle, pasta, tomato sauce, salmon lasagna, and vegan carbonara. (Plus a salad bar and one dessert: baked apple rings with vanilla sauce). The buffet started at 6 pm, we arrived at 6 pm, and the salmon lasagna was already completely dry, so the cheese on top was inedible. For vegans/vegetarians, the only options were pasta with vegan carbonara or a salad bar with maybe a little red cabbage. Most of us therefore ordered à la carte. The price-performance ratio was much better there. However, we ordered a vegetarian and a vegan tarte flambée from the menu. Instead, we received two vegetarian ones. When we asked if they were indeed the vegan ones, they initially confirmed it and said they just look the same and that's how they always arrive. (They were identical) Then we followed up and tried to explain that the vegan version didn't have the three listed ingredients, and also contained feta cheese, so it couldn't be the vegan version. Then we were told it was probably a mistake in the kitchen. Okay, that's understandable and can happen. But there was no further response at first, so we had to actively ask them to please check with the kitchen. They did, and the chef apologized. The explanation was the new menu and that some ingredients weren't available. But simply making the vegetarian version without prior consultation isn't the solution... The breakfast buffet was also completely overpriced at €22. The buffet is spread across two rooms, but one only offers a limited selection, although you can easily move to the other room. The items are very poorly labeled, and even as a vegan, the selection is limited to what feels like five foods. It's not worth €22!

The ambiance wasn't truly Italian. The food was very good, but relatively expensive. The caramel cream for dessert was particularly disappointing. However, the service was excellent – ​​very fast, reliable, and polite.

The staff is unacceptable, unfriendly, and claims there are no appointments available (even though urgent treatment was ordered by a doctor within 14 days). The earliest appointment is in 3 months! A report has been filed with the Association of Statutory Health Insurance Physicians! What a waste of time going there!

Wonderfully delicious bread dumplings with excellent garnish from the friendly chef. A true delight, always happy to have them.