Toms on the Rocks in Ratingen

I know and love this restaurant, bar, pub, and so on! Our English guest was also absolutely thrilled with the incredible hospitality, the atmosphere, and the great service; our waiter speaks better English than we do. Thank you, we'd be happy to come back anytime!

Great location, very good quality burgers and more. My next visit will include a visit there. The staff is super attentive, quick, and helpful, even with recommendations for food choices – thanks to Tobi from the front desk!

We had burgers and spare ribs. The spare ribs practically fell off the bone. However, they were pretty flavorless. The burgers were nice and juicy. Unfortunately, service took a while, as there was only one server serving outside. He made a lot of effort and was always friendly.

Unfortunately, I had a stomachache after eating the burger. That's not necessarily the burger's fault. However, the restrooms were so filthy that I couldn't use them, and I had to drive home with a stomach ache. That's a no-go for me in a restaurant. Additionally, the men's restroom reeked strongly of urine, and the soap was empty.

We were here for the first time with our group of girls the Friday before last...we loved the atmosphere...great and super cozy decor...both inside and out. The food and cocktails were delicious and really big. It was a bit annoying that after the first drink, it took too long for us to order something else...somehow, only one waiter ever had the device for ordering...which was having connection problems that day...otherwise, it's highly recommended...we'll be back.

The food was very tasty, there was hardly any waiting time and the service was very nice and polite.

Super delicious food, very friendly service. Despite many special requests, the staff remained very friendly. We'll be back 👍

Toms is a fantastic bar in downtown Ratingen! The staff is super friendly and helpful. It's also beautifully decorated, and the events are very well organized, with great DJs and great music!

The steak was delicious, but the portion of fries was a bit small. The ambiance was very pleasant, although the noise from the street was sometimes a bit too loud.

Everything just took way too long. We waited at least 45 minutes for our drinks and almost two hours for the food. Otherwise, everything was delicious and the atmosphere was great.

The food was delicious and the staff very friendly. Highly recommended.

Too long a wait. Otherwise very tasty

The food itself was okay. The atmosphere was very cool. The service was very friendly, but unfortunately, everything took a long time. 20 minutes for a drink. I actually wanted to order dessert, but after such a long wait, I was sadly losing interest. Therefore, I wouldn't go there again, which is a shame.

So folks, as a regular customer, I can only confidently and firmly say: it really couldn't be better!! The food and drinks are absolutely top-notch. Without exception. I've actually tried all the dishes (but I'm sticking to my regular dish these days, as it's always perfect). Even during the coronavirus pandemic, the place is unbeatable. Although the bar isn't open at the moment, and of course you can only sit down, no matter. Plus, the staff are just nice, friendly, and charming. Thanks to David, Domme, Eddie, Jan, Lenny, Nick, Toby, Ugur, and the rest of the staff!! Cheers. Edit. Five years later. Still my favorite pub. Thanks to the now drastically changed staff: Ana😁, Sidra, Ben, Sascha, Leander, Nikos, Gülcan, Lee, Johanna, Anna, Amy, Marvin, and Ugur, and ➡️ LUCA ⬅️.

Unfortunately, it was really disappointing. We really like going to Toms. We love the music, the food, and the location. But unfortunately, we were very disappointed on Sunday (June 29, 2025). We arrived with our toddler around 5:30 p.m. A few tables were occupied outside. Of course, the heat made it empty inside. In the beer garden, maybe four tables were occupied. We were escorted outside. Forty minutes later, a customer finally came and asked for drinks. It was almost 30 degrees Celsius that day. We immediately ordered the meal we had already chosen because we were hungry and didn't want to waste any more time. We still wanted an appetizer, which at €19.50 isn't exactly cheap, and we wanted to eat it beforehand. Everything was taken. After our drinks finally arrived after another 15 minutes, they didn't reach our table, but rather an occupied table with three people whose glasses were still full. It can happen, but it was annoying. After we drew attention to ourselves, the drinks finally arrived in the heat. The appetizer didn't arrive more than an hour after ordering. My husband's empty glass was simply taken away without comment. There was no question about whether we wanted a new drink. After a total of 1 hour and 40 minutes, we got up, hungry and with a whining child, and paid for our drinks. The beer garden itself, of course, was getting busier, and the service staff were visibly overwhelmed, if you ever saw them. We simply wished someone had spoken to the guests. A simple "unfortunately, everything is taking much longer today because we're understaffed" would have been enough. But being ignored is simply not good manners. As already mentioned, we love the food and are happy to pay the necessary money for it, but this service was—sorry—a solid 6!

Very friendly service, and quick for a large group. The food was very good overall, and I heard nothing but positive things from my colleagues. My Texas skewer was unintentionally well-done, but the quality seemed high. Unfortunately, the heat in the garden behind the restaurant was almost unbearable. The plastic roof did the rest. If the problem could be resolved, I would fully recommend the ambiance (assuming you like the music), because even inside, I didn't notice any of the advertised air conditioning. The food and drink selection was very extensive.

Good food and a really nice atmosphere. Waiting an hour for a Coke, 2 hours for the food, and then 30 minutes to pay is definitely too long.

I'd say it's both good and bad. The service was excellent, the burgers and drinks were very good, the nachos were okay. We sat outside because it was too warm and loud inside, but there were a terrible number of insects on the table outside, probably from the surrounding trees. And Ratingen's pedestrian zone isn't exactly a pretty sight either, with streets on both sides, so it's noisy, but that's not Tom's fault. Still, since the food was really good, we'd go back, but probably not when it's this hot.

Rustic rock bar (OK, it wasn't rocking that much on an early Wednesday night!) in the US Tex-Mex style, with a corresponding selection of food and drinks. Service was friendly and attentive. The beer garden was a bit noisy from the street, but visually well-protected. Additional seating was available outside in the pedestrian zone. There were three of us, and everyone enjoyed the food and enjoyed it. Recommended!

We stumbled upon this bar/restaurant by chance, and we won't stop by just once. We live 25 minutes away and wanted to bring some food for ourselves and our children. The first impression from the outside was good – a cozy, quaint, covered, and pleasantly lit outdoor area. Then there was a quaint, rocking atmosphere inside. The staff was super friendly. We ordered and enjoyed a nice cold, draft Heineken. The food was fast, and the music was very pleasant. After a 25-minute drive home, the food was still warm and very tasty. It was well packaged in cardboard boxes. My husband and son had burgers and loved them. My daughter had tacos con pollo – also great. I had a bowl with chicken and sauces – very tasty. Everything was very appealing, very tasty, and we enjoyed it very much. We will definitely come back!

Great place , I had the beef ribs the meat felt off the bones soon as you touched them the fries where a good portion and the BBQ sauce was nice, my brother had the SIr Lion Steak he really enjoyed it. I had a tequila sunrise it came in a pint glass it was delicious but strong

Rustic but not old. Great food, extensive drinks menu.

Cosy, food was good but they didn't accept cash and to give a tip was in percent which was an expensive affair. That's why I didn't go to eat twice

I can't comment on the food, as I haven't eaten there yet. The only drawback is that you can't pay in cash.

Very friendly waiter, my mom had a a great time talking about beers and Düsseldorf. Food portions were great, reservation went smoothly. I was surprised to see a tipping option when paying, haven't seen that (yet) in Europe, but there is a first time for everything! Paying by card was possible.

Nice spot in itself, but the tables and benches are uncomfortable to sit at and are far apart. The music is top-notch, though.

Great rock bar. Tables are a bit far from the benches, and the music is a bit too loud (but only a little). Otherwise, great.

Clearly 5 stars. Well-equipped, inviting bar and restaurant. The menu offers a wide selection of drinks and dishes. Everyone will find something suitable there. The burger was really delicious and well prepared, the curly fries were perfectly crispy. The service was also excellent. Everyone was very friendly, attentive and accommodating.

I recently had the opportunity to visit a bar and I have to say it was a really pleasant evening. The food was home-style and delicious – perfect for anyone who likes classic, hearty dishes. The prices are ok, which makes the whole thing even more attractive. The selection of drinks was varied, I particularly liked the cocktails and shots - freshly prepared and tasted great. The music was pleasant and created a relaxed atmosphere so that people could have a good conversation.

Food poisoning!!! Yesterday me and my family ate there and me and my son got food poisoning! Vomiting diharea the whole day today!! Unclean food

Delicious! I've been there several times and never had anything to complain about.

Yes, absolutely. Rarely eaten with such quality.

The store is absolutely worth a visit! Service is friendly and the food is really good. I deducted one star because you have to order each side dish, whether fries or dip, individually. There is also no selection for children.

It was a magical evening. 💫March 28, 2025. 💫Delicious food and a cool atmosphere. Very attentive staff. Thanks to everyone... including Musti & Ben. 🙏🏽✨️✨️👊🏽

Great service, especially Luca, Musti, Vivi were super friendly and extremely helpful. Thank you and always happy

The food was authentic American, freshly prepared and delicious. The Urgers were really juicy. The service was also super friendly and attentive of everything Luca ;) . If you like real American food, you should definitely stop by here

Unfortunately, the service was very inattentive and slow - and not for the first time.

Best in Ratingen! Great atmosphere, food and drinks! Really nice place to spend the evening!!! Big up for this place👍👍👍

We ordered food using the new online function for a specific delivery time (6 p.m.). Unfortunately, the dishes weren't ready until 6:15 p.m., which is certainly not as bad. Unfortunately, payment is only made upon collection when the food is already at the front - there is certainly still potential for optimization here. Unfortunately, they tried to rip us off: we were charged around €78 online, but then we paid €89 on site, which we then complained about accordingly. After a bit of back and forth, we were told that the prices had been adjusted and that this had not yet been adjusted online. Afterwards there was no one in the restaurant who could make a decision, so the boss was called first - the phone call then lasted another few minutes until we were asked whether a voucher was OK - which we said yes. In total, the process took almost 15 minutes, so some of the food was cold when we got home. Overall, the two waiters seemed overwhelmed by any situation (with around 6-8 tables occupied). A no-go for us and after a few other difficulties with previous reservations that didn't work out (despite reservation confirmation), I will now think twice about eating there. The food and ambience are actually great, but good service is at least as relevant. The only drawback with the meal: the coleslaw used to be very good, but unfortunately it now tastes like nothing and is rather mushy.

Sorry but the waitress can't mix cocktails terribly. You can't say more (waiting time at least 30 minutes 💀). Ambience great but as already mentioned skills insufficient. After asking whether you could prepare a new cocktail, the answer came: “All right, I’ll go have a quick smoke and then I’ll do that.” Not recommended, there are much better alternatives in Ratingen, such as the Irish Pub.

Cozy pub. Good food (had the gentleman's burger, it was too tasty that I didn't take a photo). Nacho dish tasty. Worth repeating.

Great restaurant with a great atmosphere and atmosphere. Service was great and so was the quality of the food. When I'm in Ratingen, I will definitely visit the restaurant again.

Great restaurant and great service. Can be recommended to everyone.

If you just want a drink, this is the place for you (not the rhubarb spritzer and you should expect glasses) The staff walks around the store haphazardly, despite a reservation, they were looking for a table where there wasn't enough space to eat. The order was only taken after 30 minutes, even though people drew attention to themselves. The food arrived after a long wait (40 minutes), even though the store was not full. There wasn't any cutlery available at the time and when we got it, it was dirty and there weren't enough forks for three people. The taste of the food was far below the usual standard, nothing special and the burgers did not correspond to the description (different vegetables and sauces than stated). Unfortunately, hygiene/cleanliness is different because, among other things, the toilet is not clean/broken and there is a hodgepodge of chewing gum under the tables. Unfortunately, the price/performance ratio is no longer right here.

Waited 1h20min for food. Result: Not as ordered and cold. Waited another 30 minutes. Taste level below McD and BK. But prices are significantly higher. Not again.

We were there on Saturday. We didn't have a reservation and they very kindly gave us a table. The waiters were friendly and helpful. When we arrived the place was not very full, that's why I don't understand such a delay in service. The big drawback was the enormous wait. It took an hour and a quarter to serve us three hamburgers with fries, we had to wait with a 7-year-old girl.

Great location, great drinks and food. In particular, the managing director Luca deserves special mention for his friendliness:)))

The drinks are always less full than the calibration line assumes. The drinks and food are available for collection for a very long time and are warm or cold... In my opinion, the waiters don't have a system at work. No fixed areas, but walking around the store seemingly aimlessly and working on what they see. It's a shame that the quality and service are falling even though the prices are rising.

Unfortunately the food was cold. The kitchen is not designed for larger groups.

Eating and drinking at Tom's with 12 boys on December 7th, 2024. The service was totally subpar, food waited 1 ½ hours. Some of the boys were able to eat while others had to wait another 20 minutes. The food we ordered was completely forgotten. Despite complaining to no less than three waiters who discussed it, they decided to put it in the cash register and hand it out in the kitchen. Someone in the restaurant was happy, but nothing arrived at our table. In the end it was about the payment. There was no collective bill, everyone paid their own and yet there were food and drinks open in the till that didn't belong to any of us. Yes, unfortunately some items are booked twice when you order from a waiter, the second one only brings you half the price. On If you ask if something is still missing, the second person simply pipes it in again. Definitely not a model staff and all 12 of us left the store in a bad mood. Was the last visit to Tom's. Oh well... Ratingen is small, so bad performance gets around. Too bad

Disaster. Service two young guys, no blame but you can't put something like that in the store alone. I was noticed but skillfully ignored, so I went to the bar myself and ordered my food and two drinks straight away because I knew that I wouldn't be asked on my own. The store was dead, the other few tables were also eloquently ignored, whether to request further drinks or pay. Food wait forever. Ribs cold and tasteless. Never worth 18 euros in my life. Payment only by card, which doesn't bother me, but take the tip query out until your staff is capable, trained and trained. I come from the industry and have seen several hygiene violations with my own eyes. It's also extremely cold in the shed, you're almost forced to keep your jacket on. Unfortunately, Ratingen has little to offer in terms of culinary delights, but you can sometimes simply save yourself the trouble here. If even the simplest cuisine is “screwed up”…then cheers meal. Everyone who rates the shop well has no culinary horizons. POINT

Underground when it comes to service. Once and never again!!!

Great food was super tasty :) Just some loud music :) Cellar pleasant and super nice.

We were there with 12 people and were given the dart room we wanted upon request. The shop was packed and the service team told us to order large drinks immediately after greeting us, otherwise we might have to wait longer 😳. We then ordered food, chaotically and the same way the food came, even after 1 1/4 hours spread over half an hour, everyone got their food one by one. However, we were still missing an appetizer. The staff made a big deal out of it, other employees kept coming to discuss things, it was about an appetizer worth €7.80, but the team made a big deal of it, discussing it with us endlessly without even a hint of insight. It remains to be noted, nice shop, delicious food when there is nothing going on and you are not a guest with more than 4 people! It goes without saying that the final bill was incomprehensible to us, paid and quickly gone and not back again so quickly! A few customers less - but the operators don't seem to care, everyone is probably doing too well after all🙄 There are better alternatives in Ratingen!

What happened to the rock pub? There's bad chart music playing here and even worse... Modern Talking! Was really intimidating. Then we just drank our drink and quickly went somewhere else. Gin and tonic was moderately tasty. Cocktails wrong and very watered down. Service took a long time and took a long time. At least the service staff were all friendly. Let's not go there anymore if it stays like this.

Interesting restaurant, with emphasis on the facilities "On the Rocks" in terms of music and equipment. Reservation without problems. Food and drinks are great. Citizens and side dishes were very good. Friendly, quick service, that's how it should be. Gladly again 👍

I'm really surprised where so many good reviews come from. We were absolutely disappointed. We had a table at 6 p.m. and waited 1 hour and 40 minutes for our food (4x burgers with fries). We had to ask several times because even people who came after us and ordered later received their food before us. Apparently the oven was broken and it would therefore take longer than usual - strange that other tables received their food... After the wait there were cold fries and a burger soaked in sauce. Absolutely overwhelmed staff and ability to handle such situations. We definitely won't come again and I can't recommend this store with the best will in the world.

A nice cafe/restaurant. Nice staff. The food is not very good, a bit cold, overcooked and very salty.

Great hamburgers, taste very good. Service and kitchen on Saturday evening a little overwhelmed, long waiting times. Ambiance, very good. I'll definitely come back. Greetings Jens

I ordered the food in advance and it was a disaster. The meat was completely raw inside. The burger was also extremely overcrowded. The stomach didn't feel well the next day. Unfortunately there was no response to my query. Never again!

Today I was in Ratingen taking photos of dishes at Toms on the Rocks. A cool interior creates a special atmosphere. The kitchen team rocks the preparation of food wonderfully. Friendly service and very tasty food. Finally I tried the spare ribs, great! Well cooked, the meat falls off the bone, very tasty. A very clear recommendation!

We haven't been on tour in Ratingen very often, so it was more of a happy coincidence that we ended up here. The food was great, the burgers were made by a lover, you can tell and the service was super friendly. If anyone evaluates this, keep the friendly little waitress who understands service as a craft. And be sure to save the cook!

As the name suggests, the location rocks🤘 The ambience fits perfectly with the range of food and drinks. Ribs, lots of draft beers and good cocktails. Here you can drink and party until the early hours of the morning. The waiter in the shop is awesome. Extremely friendly, attentive and quick-witted. Invites you to come back🤘🍔🍖

We were last there with our 2 children. Food was great. Upon request, children's meals were served without any problem. The food in general is incredibly good and the owner is unique!! Great atmosphere!! We'll definitely be back!

Thank you for the wonderful evening! The service, especially from Tom, was excellent and the atmosphere was very cozy.

Why is the store under video surveillance? Is this legally permissible? Information about this at the end of our stay and only through small stickers on the door. Service was nice.

Von aussen eher unscheinbar aber dafür innen richtig schön, weitläufig, super Musikauswahl. Die Kellner waren alle sehr aufmerksam und unterhaltsam. Das Essen war frisch und sehr lecker; gut gewürzt. Die Getränke sind dem Preis entsprechend gut. Die Happy Hour sollte man nutzen. Wir kommen gerne wieder.

We really liked it there. That's why we get full points without any ifs or buts💪

There's nothing to complain about. Great food, service very nice and accommodating, fair prices.

I would like to emphasize that the best cocktail is made by Daniel. He is an absolute talent at what he does. He prepares what you want with love. Our 😃 is simply the best.

It is a place we always go to and enjoy. However, yesterday we went and ordered our drinks. While we were waiting for our drinks, loud construction noises started coming from inside. When I asked what these noises were and if they would continue, they told me that there are renovations going on inside and the noise would continue. So we decided to leave and got up. Meantime, the waitress came with an apple juice that we had ordered. We said, "Let's pay for it if we have to, but we don't want to sit here with this noise." At that point, the other person standing at the bar started aggressively saying, "You have to pay for it, you ordered it, we brought it..." We told him that the problem was not caused by us, that we did not want construction noise in an environment where we would sit calmly, eat and chat, that we got up because of this, and that we would pay if they still wanted the apple juice they brought, no problem. "Of course you will pay, the problem is not with us, we are doing renovations, if you are uncomfortable, you can sit outside", he responded with an rude style. We paid for the apple juice we did not drink and left. I would recommend that you write that there are renovations inside somewhere at the entrance or at least indicate it before we sit down. (The stars I gave for food and Atmospher are about our previous experiences.)

First and last time. Long waiting times, which meant that many customers left the restaurant early. You only get your drinks or food after asking several times. My tacos tasted old and weren't worth the money. The ambience was very nice, but not recommended for ending the evening with your family!

Top location. Mega delicious food. Great service (especially Thomas!). Thank you for the nice evening. Would love to come back.

Great, we are USA fans and I have to say, I have never seen a store in Germany that has such an American flair. It's a shame the location isn't in our city, I would be a regular. Food & music was great, and first of all the decoration. And a great selection of drinks. And very nice staff. Suggestion: more live music

Super nice service. Very good food. Would love to come back.

After a long hike we had a delicious meal here. We can recommend the burgers. The concept fits together great. The service was super friendly, courteous and helpful. The toilets are clean and modern.

Unfortunately, you are hardly noticed as a guest here. The waiter rarely comes to you. When we wanted to pay at the end, we went in ourselves after 10 minutes and then paid. I've never experienced anything like that. The store's potential is there, but the staff isn't even close to exploiting it.

Unfortunately, I have to drastically revise my review downwards. Service has been rather modest for a few months, but so far the food is still at the same level as the previous owner, but it's not possible to rip off guests. We wanted to try brunch with several friends who had come from half of North Rhine-Westphalia. Reserved a week ago and were told yesterday that there was no longer brunch. The offer is still on the homepage and as I read in other reviews, the brunch hasn't been available for over two months. I was told that employees had tried to reach me the day before, but apparently the cell phone number I provided was incorrect. Well, the booking system was able to send me a reminder SMS. Will the number be correct after all and have been coldly lied to. It's a shame, it used to be a nice shop... Nice beer garden, nice service, good food, great beer and what I didn't expect there - good wine selection and no standard water

-Smash Burger- 🍔 never heard of it, never seen it! With fried egg, lettuce, tomato, onions and cheddar that can be pulled for a meter 🧀. The chef's name is Erik and he makes a sensational burger? Thank you for that! The service is very attentive and quick. Price performance is very good. I can only recommend this place and these burgers. Every Saturday, Sunday and public holiday from 11:00 a.m. to 4:00 p.m

Erik's smash burgers are amazing. These are definitely recommended! Simply finger-licking

We waited over 1 hour for four burgers. Service was very unfriendly.

Had a burger today, really good and very good service 👍

The food was okay, but in the beer garden, which was already quite good, it was annoying that smokers were allowed. The glasses weren't clean, so I drank out of the bottle. But the service was very friendly. The menu is only available online. If you have an internet problem, which is common in Ratingen, what then?

It's a shame, the quality of the food was very good, but it arrived almost cold. We really had to wait a long time, especially The appetizer platter we ordered (expressly after asking from the service - professionally) was ordered as the first course and came after the meal. There were 3 of us and we got our food at different times😢 All in all worth a maximum of 3 stars. Would I go again? Probably not 🙅🏼‍♂️

The European Championship continues without Germany. Food good, service attentive, everything good.

Great food, great service, I would definitely recommend it

Good food, lots of choices if you like American and Tex Mex food. We tried Chicken wings, Chicken Burger, Fries loaded with Parmesan & Garlic and Hot chocolate lava cake with icecream

You reserve a certain table, but get another one. You want to watch the quarter-finals of the European Championship and the screen shows silent music videos until shortly before the game. You finally want to see the kick-off, nothing happens - no picture, no sound - missed the kick-off! The first guests are fleeing, the first shouts are getting louder! Bad mood! Was the food good? That was just a minor matter anyway. The football game attracted us here. And the impression arises that that wasn't really desired today. Consequence - we leave. The boss hides and the staff has to endure the discontent.

Nice shop with very nice staff!! Food was very good

We visit Toms almost every month because their food and drinks taste so good. Definitely recommend this place. The staff is friendly too.

Service is a disaster - waiters are sometimes very overwhelmed, so you have to go to Therese several times to order. Food is quite good - burgers and fries seem fresh. Unfortunately, the kitchen is only open from 10 p.m., even on evenings when “public viewing” is offered, for example. Unfortunately, despite ordering before 10 p.m., no hot food was received, which is a shame and doesn't actually correspond to the rest of the atmosphere and quality.

Service listless and unprofessional. Terrace dingy, dirty and tables smeared. Burger just about acceptable.

This restaurant offers a variety of delicious dishes. I recommend a visit

A really cool Rock 'n Roll Pub - Perfect ambience - Definitely No. 1 in Ratingen - great beer garden - every detail is right - speaks for great management with an eye - you just feel comfortable - service was top - drinks were on point and It's nice to wait a little while enjoying the delicious smash burgers - music is also just right for a pub like this - everyone enjoyed the various food - including the English - the ladies were absolutely thrilled with Niko's cocktails - of course we'd love to come back - too with international guests - thank you again for a really nice evening!

Nice location, burgers were standard. You can get it everywhere now... Waiting times for the food to arrive (Laaang) Unfortunately a thumbs down...

Very tasty food. You can only feel good in this store. Employees are very friendly and there is quick service. Very large, beautiful beer garden with its own bar. It's always worth a visit.

Best shop in Ratingen. Super delicious food, great selection of drinks, cozy and nice atmosphere. Service is always super friendly, hardly any waiting time. Shop and toilets clean and well maintained. Already spent some great evenings there. Also had great parties there so far. Me and my friends and acquaintances always enjoy coming over. Feel-good place through and through. The new owner is doing everything right; he couldn't have put more work and love into the shop. My fullest recommendation from the bottom of my heart!!

The food is very bad Joe Sam burger Disaster service

I've been there several times now because I was hoping I was just unlucky. Unfortunately there isn't much left of its old glory. The place is milked for better or for worse. There seem to be almost no permanent employees left. Almost all of them are insecure, poorly motivated and unprofessional service staff. The owner doesn't seem to have understood that a certain quality can only be ensured with good staff. It can take 10-15 minutes for the order to be taken, even though the store really wasn't full. Then ordered a burger and waited another hour for the burger. And there were maybe 10-15 people in the store. When I asked if this was "normal", I was told that it was just like that at the moment. Conclusion: it used to be a great store with great service, but now I can no longer recommend it... I agree exactly with some of the reviews before me...

The staff is very attentive and nice. The food and drinks came very quickly. Definitely worth another visit for me :) and of course very good music :'D