Subway in Nürburg

The worst Subway experience in the world. Over an hour wait for a cold Sub and missing items.

Fairly pricey, but a good sandwich, difficult to see what was with the order, but a cozy and well-organized store, you had to get your own drinks, lots of choice for your sandwich, but it worked fine.

I'm sorry but this room doesn't even deserve one star!

Subway surprises not only with its well-known sandwiches, but also with excellent coffee and cappuccino. The quality is convincing – aromatic, fresh and perfectly prepared. The cappuccino in particular has a creamy texture and a balanced flavor profile. A great choice for a quick coffee break!

Unfortunately, I have to agree with what the previous speakers have said. Service and friendliness are of little importance here. We were there for the first NLS. There was a line of about 5 people, so everything was still relaxed. The lady who was supposed to make sandwiches was extremely annoyed, spitting at the customers whenever they asked a question and constantly rolling her eyes. Later, she wanted a refill and went to the back. There I saw her go to another lady, where they then started laughing loudly and calling the father of lady 1 to ask when he could pick her up. All in front of the window, so that everyone could see her. The manager then stepped in. He saw it and didn't say anything. I then ordered extra cookies and in the end there were 2 too few in the box. The wrong sauce was on the sub. What a shame. If you want good food, you should go to the newly designed sausage stand in the Ringwerk, right by the entrance. Delicious and inexpensive. At least the employees here are friendly.

Been here many times, super unfriendly staff, food is getting worse and worse, cold subs and the shop is sometimes dirty. I think it's a shame that one of the worst subways exists right on the ring

Meat frozen, little toppings. More buns than anything else No cheese organo!!!

We were at the Subway Restaurant on Saturday at 3:53 p.m. and were looking forward to a delicious sub after a 1 1/2 hour drive to the ring. When we came to the store, the branch was relatively busy and it was our turn after a short wait. Before we could place our order, we were rudely told that there were no more breads available and that we would have to wait half an hour until there were more breads. We were then offered wraps that were still available, but not at the promotional price like, for example, Sub of the Day. The young man told us this immediately and unfriendly. It seemed like he didn't really care whether we ordered something or not. Of course, I can understand that this is certainly not possible for the accounting department to bill a sub of the day as a wrap. However, I find it questionable whether you have to treat your customers like that...We would certainly have ordered wraps at full price if the employee had served us in a friendly manner and offered us a small compensation, be it a cookie or something else. But I have rarely personally experienced such unfriendly service. Apart from that, the ring was opened for tourist trips for the first time on Saturday and you have to expect a certain rush of customers... Hence the question of how it could be that all the bread was empty. Afterwards, we got into the car hungry and drove to the next restaurant. It's actually a shame that Subway seems to be doing so well that they can do without customers. We don't know whether we will visit Subway Am Ring again after the experience. We have never been treated like this in our main branch in Zweibrücken and if there were any problems, a solution was always found.

Drinks are almost sold out. Ordered four breads and none of them were properly topped. Deposit bottles were charged and there were only cups. The waitress could do with some training on how to deal with customers in a friendly manner. All in all, not a nice visit.

Staff unfriendly af. You order at the terminal and card payment doesn't work with multiple cards, neither putting it on nor inserting it. Then you go to the person. To the checkout where there is a card reader but only cash payment is available. Then you want to cancel the order, but it doesn't work because in the system (without payment being made) you are told that you now have to call the boss who will call the next boss so that the order can be deleted and why you didn't pay with a card. Works for you 😅

Order was missing pretty much everything, we had gotten take away so only realised once we started driving away. Made us pay extra for guacamole but didn’t include it in the sandwiches, also missing many items, and the sandwiches were falling apart when we opened it and covered in sauce. Would not recommend to anyone, save your money!

Subs were delicious. For the price of a sub, however, you can almost get a schnitzel with fries and salad, so there is no relation. Also, not all of the ingredients I ordered were there... Staff seems slightly overwhelmed.

We waited a long time for service. After us, people who had ordered from the machines came in and the sandwiches were made in front of us and we stood in line in front of them. There was very little on the sandwiches. The path to the subway wasn't cleared of snow either.

We ate there twice, the subs were delicious but that was it. Long waiting time and the employee cleans the floor and immediately serves the subs without washing his hands...

The sandwich was okay. I ordered at the self-order counter and was able to easily choose what I wanted on the sub. So far so good, unfortunately there were still peppers on it at the end, which I unfortunately can't tolerate and therefore canceled. Okay, it can happen. The waiting time was quite long because the orders from the counter were only processed by one lady, while the other man served the guests directly at the counter, even though the orders at the counter had been placed beforehand, which was a bit annoying. Otherwise everything was okay.

Cookies weren't tasty, most of the staff were very unfriendly. You can only pay in cash if you have to wait a long time. Waited 30 minutes because the orders were mixed up and I'm no longer in the mood.

Service couldn't speak German, you weren't allowed to pay in cash today because they didn't want to do their work and you were sent home without food

Lots of people at lunchtime, 10-20 minutes of waiting, which is pretty normal, but on the other hand, in terms of quality and price, it's a maximum of 3 stars, no more! the wrapper for the sandwich was not well made and not hot enough! Maybe to save time 😇

Only ordering via terminal is complete rubbish! The company's own staff doesn't feel like doing this shit either.

Food was just sloppy, even though you ordered it toasted, the orders were then distributed to the wrong people. It's outrageous what you get for your money.

Worst subway ever! No service at counter. No Coca Cola! Rude staff! Gave everyone the wrong bread

Slow service, they gave our food to someone else and full of flies

Dirty, full of flies and the food wasn't properly cooked (notably waffle fries), save yourself and get a curry wurst instead

Food was great , coule improve on cleanliness. Lots of flies and bees inside the restaurant and 3 people to makes sandwiches and having to wait more thzan 20 minutes is a bit much i think.

no no very bad, long waiting time, very bad food quality. oh no so terrible, i want food, got bad food no no quality, waiting full hour. no no good.

Went to the store today at 5 p.m., only 2 types of bread to choose from, the occupancy of the sub was just ridiculous so I really messed around with everything, the store was empty and we still waited in line for 15-20 minutes because one of the employees was sitting at the table and ate a sub myself, so team spirit = final stop. just really embarrassing!

Ordering via the screen was repeatedly shifted compared to those who ordered at the counter. As a result we had to wait half an hour for our food. A salad without cutlery and after insisting a spoon was given from the kitchen. Two different cookies were underbaked. The dough was still raw on the inside. Establishment to avoid.

Pretty much the dirtiest restaurant I've ever seen. All the tables and the entire floor were dirty, sticky and littered with leftover food from the previous guests. Nobody came to at least wipe the table. The food was inedible, cold meat and soggy wrap.

Load empty and still wait 10 minutes

An absolute disgrace...the staff is unfriendly and incompetent. If you don't feel like working, then you shouldn't. We just wanted to eat a sub and not be called ar... Too bad for business.

Those days were there. Staff great as always, the deductions from the 2 stars apply to the ordering terminals... Mega waiting times because of the terminals and too inconvenient. The old concept was significantly faster. Please dismantle it and return to the old, very well-functioning concept.

The cooks are eating while they serve the food and the terrible food, raw potatoes and very little quantity

That was the last time I went to Subway! Ordering that is a disaster. It's a joke that you can't put anything together here! Got the wrong food despite ordering on the screen. All in all, real rubbish And the cookies were way better.

Bibi makes the best sub. Super nice woman 💯

Very, very cool Bibi is simply the best employee and is definitely worth going there and having something to snack on.

These stupid terminals really make for a really brutally long wait. From my side I can't give more than one star for the service. We had to wait almost 30 minutes for our happa happa. Fast food works differently.

The person who had the idea for self-service terminals should be fired! Worst idea in a long time. Sauces were also forgotten and the staff was also unfriendly. Maybe cover up the appeal, all Inn is only worth one star.

Everything is great, but the terminals are unnecessary.

The app says that there is a coupon that is valid in this location. The man at the checkout says that the coupon will not be accepted on weekends. Absolutely ridiculous then doesn't offer coupons. When asked why the coupon wasn't accepted, the only reply was that it was his (manager's) problem when he accepted coupons. Next time we will eat somewhere else.

Two times I come two times they were awful with customers, specially if you are foreign. The bond “boss” It’s also disrespectul. Disgusting experience

Just a regular subway with a bit of sloppy done sandwiches. Unfortunately gentlemen with the rectangular glasses either thinks he’s a king of a world or just hates his job and treats customers like a rubbish. What is more - he was not keen to give the ingredients that we’ve all (6 of us) expected and refused to the subs as we wanted. Definitely the worst experience over the Ring 🥲

Gastronomy more than questionable. Nothing is particularly good. Some desserts are not always available. Small room Friendly service but not multilingual... it's a strategic error in a place visited by tens of thousands of tourists each year

Super slow no employees. Waiting for 35 minutes.

Nice shop. Very fast and friendly service. Food tip-top. 👍

The food didn't taste good at all, the toppings were 4 cucumbers, 3 lettuce strips, 2 pepper strips and 7 points of sauce, so in general everything was completely dry and you could have skipped the toppings completely. There is also a hair tie on the wrist and a huge ball of hair that sticks out of the gloves, disgusting!!!

If you don't want to work on a Saturday or can't handle the fact that the days on Car Friday can get busier, you shouldn't let your bad mood out on the customer. Absolutely unfriendly staff.

Super nice team, sub are prepared with love.

I'll keep it short: •Great food •Friendly and good service •Employees enjoy their work Thanks to the 4 boys from today💪🏽 PS: As we all know, pictures say more than a thousand words ;)

Very friendly staff. Despite the many customers, top service.

On the first visit, all types of bread were already out of stock at 4 p.m. On the second visit 4 weeks later, all sandwiches were no longer available at 7 p.m. There would be no more bread, instead we were offered salad.

The 2 young employees are bombshell, it's always cool

Shouting to the waitress was a lot of fun. I can't understand why others were bothered. I personally liked it

I would like to praise the Subway employee. We got to the end and it was a busy day for him (almost all the subs were sold out). Nevertheless, with a healthy sense of humor and remarkable ingenuity, he was able to fulfill all of our orders. Thanks so much.

Friendly staff and delicious sub.

Leider im ganzen Restaurant nur ein Mitarbeiter, dieser hat einen wunderbaren Job gemacht, kam aber einfach nicht nach, was bei dem Andrang auch nachvollziehbar ist. Die schlechte Bewertung ist ausschließlich für den Franchisenehmer und nicht für den Mitarbeiter.

Unfortunately we arrived around 2 pm in the afternoon. They had run out of bread and had enough wraps to make five of them. The staff were not particularly helpful and we are not interested in serving us. In fact they turn down 14 guests and plenty more as we were waiting. How can a subway run out of bread? It is only mid afternoon and they were still intent on topping up their fillings! I would imagine the staff do not care because I do not own the business to run out of bread mid afternoon. I think he’s absolutely atrocious for an established brand like subway. What they eventually threw together after quizzing was just about edible! In fact, I have included photos where they have dropped meat in the salad and more important served meat to a vegan lady in the lettuce without realising. There were flys landing on the food and in the end begrudgingly had a wrap because we were starving but it was thrown together.

Server was dreadful, had some kind of power trip going on. Added a strange charge to my order and when asked for a receipt, he handed me the card receipt not the itemised bill receipt

Essen Top, Sauberkeit Top, alles Top. Besonders freundlich war der Simon Müller!

Sehr leckeren Kaffee ä, freundlicher Mitarbeiter

Ambiete hatte was von Bahnhoftoilette mitarbeiter sahen aus wie Frankfurt Straßeumfrage und essen war wie annanas auf Pizza gerne nochmal

Wir waren um 21:40 Uhr da. Leider hatte der Mitarbeiter bereits alles weggeräumt und sauber gemacht. Obwohl die Öffnungszeit Freitag bis 22:00 Uhr ist. Sehr schade. Wir konnten wieder fahren. Aber immerhin wurden uns noch Kekse angeboten 😅

Gewoon een goed en lekker broodje.

Simon 23 und Jannik 16 haben einen guten Job gemacht. Sehr kompetent, freundlich und süß beide!

Alles Super wie gewohnt bei Subway. Nur die Tische werden nicht sauber gehalten... Schade...

Leckere Subs und netter Service. Leider waren die Cookies aus.

Wirklich sehr toller Laden!!! Klasse Bedienung, nur zu empfehlen🤘🏼

Immer wieder lecker. Nettes Team.

Sehr gut gegessen. Extrem nettes Personal. Kann man nur empfehlen

Gutes Essen & nettes Personal ☺️

Zeer lekkere broodjes tegen een betaalbare prijs.

Absolut Top Sehr nette Mitarbeiterin

Subway essen mit einer perfekten Soundkulisse, es gibt nichts besseres.

Nicht wie das was man sonst so kennt keine Auswahl und Troslos

You know what you are getting at Subways and nothing really changes from country to country. This Subway was clean, and the staff were very efficient plus they understood english which made ordering very easy. A good place in Nurburgring for a quick, cheap meal.

Gut und günstig sehr günstig die Alternative zu nicht gerade preiswerten Getränke n an den Verkaufsbuden

Sehr schnelles und freundliches Personal.

Schnell, freundlich und alles sauber

Sehr freundliches und nettes Personal. Sauber und die Preise sind auch normal. 5von5 Sternen. Gerne kommen wir wieder. Dankeschön

Het was druk maar we zijn snel geholpen

Auf die Tür ist eine Uhrzeit geschrieben und sie machen früher zu super jeder der kein Handy mit dabei hat kann nicht wissen wenn sie Überhaupt zu haben Da ist geschrieben 22h30 aber trotzdem früher zu☹️

Qualité des produits irréprochables. Amabilité du personnel à revoir. Vu que nous ne parlons pas allemand et juste un peu d'anglais nous avions la sensation de déranger la serveuse.

Alles gut..könnte nur etwas sauberer sein

Never been to such a bad organized Subway. But the lady at the counter was very nice to my child ❤️

Affordable food with fast delivery

Zum 24h-Rennen hier zum Sonnenaufgang ein Sandwich gegönnt… Ruf von Subway ist ja nun leider nicht der Beste - war allerdings positiv überrascht. Sandwich war lecker und das Personal war freundlich.