Subway in Mönchengladbach

My sub was good, but there was tuna in the cheese, which is completely unacceptable for allergy reasons.

Starved to death while watching!

I've never seen someone as slow as the colleague who took my sub. By the time he was finished, the sub was already cold. The shop is quite small and located next to a road.

My visit to Sub today. Unfortunately, it was depressing. I should highlight the very friendly service, which is why they give you 3 stars. But it's unacceptable that they have to cut costs because they don't order enough. If they don't have enough for deliveries, they can find alternatives. But please not at the expense of the customers, or that the food suffers as a result. Either they don't have enough or they don't have enough... It's a real shame. I had an incident a while ago when the employee tried to tell me that they were already closing, and that at 9:50 p.m. After pointing out that the store is open until 10 p.m., the food was brought after a very long search. It's a real shame. Perhaps there will be more stars soon if things change...

Unfortunately, it wasn't a good experience. The staff seemed very unpleasant and took every little thing too seriously; the atmosphere was not very friendly. The food was also poorly prepared. It's a shame, I had expected more from this visit.

Nice place. We also like eating at Subway... The employees were nice too.

We were there on a Sunday evening around 6 p.m. The employee seemed very emotionless and as if she didn't want to work. I actually found that a real shame, and it didn't make me feel comfortable there.

The employee was completely listless. I waited almost five minutes for him to come forward, and then he didn't say "good day" or anything like that, just "what would you like?" Then I only listened halfway and misinterpreted some of the subtitles... I don't want to sound anti-foreigner, but if you don't feel like working, you're welcome to go home... There are plenty of motivated people, as I've always found in other branches.

Yesterday on a Saturday 05.04.25 We wanted to grab something quickly at 10:15 p.m. According to Google and the website it is open until midnight on Saturdays However, the doors were already locked and everything inside had been put away, but there was full lighting in the store. That's not how you treat customers Never again

The manager or the boss is very unfriendly and speaks very arrogantly

Selma 1a service really nice, friendly but the boss was really rude (the one with the blonde full beard) totally unfriendly he directly said which ingredients cost extra even though we haven't even decided yet, totally derogatory.

That's how it should be: clean, modern shop, sandwich was fresh and tasty, professional and friendly saleswoman.

Big sandwich. Expensive but good. A lot on it. You can decide for yourself what you want to have on it. I think it's been great since the beginning.

The lady wasn't nice! The meat and cheese were tiny pieces! Disaster, we won't go there again!!!! 😡😡😡😡😡😡

We ordered the food at 6 p.m., it didn't arrive until after 8 p.m., we would have preferred to cancel!

Ordered X-spicy Nacho Chicken. Taste wasn't good. The bread was rubbery and the meat was cold even though she had put it in the oven. She wrapped the sandwiches with the baking paper. So that the bread with the baking paper was softened and melted with the sauce and the topping. Man didn't get it. I ate some of the paper. She was completely overwhelmed because she had 3 customers in the store. Unfortunately, the employee had no idea what she was doing.

Luka from Subway in Nordpark really deserves high praise! His service is first class every time - friendly, quick and professional. You can immediately tell that he enjoys his work and really makes an effort to fulfill the customers' wishes. No matter how busy it is, Luka always remains calm and cheerful, managing to maintain the perfect balance between speed and care. The sandwiches are fresh and put together exactly the way you want them. I always like going there because you just feel like you're in good hands. Thank you, Luka, for the great service and the positive atmosphere - this makes visiting Subway twice as much fun!

A pure disaster. Ordered at 8:00 p.m. and the food arrived completely soggy at 10:45 p.m. I called there at 9:30 p.m. and was told the order was on the way. Waiting almost 3 hours for 2 baguettes... you have to do that first...

A pretty nice restaurant for Subway, unfortunately the waiting times at lunchtime are not acceptable. The employee always works alone. A queue of up to eight people quickly forms who have to wait. Part up to 30 minutes. It's definitely not fast food anymore. Please put another person behind the counter.

Very very slow staff. You can't come here hungry.

The service was very friendly, the food was a pleasure. Unfortunately no toilet, otherwise very clean :)

Johannes at the counter is not as unfriendly and disrespectful as the way you are treated there

Just don't go here. I've never had such a bad meal at Subway as I did here! The portion was so small!! The filling is barely there!! The bread was toasted for too long and became as tough as a shoe sole. The service was also terrible. You're better off looking for another Subway if you want decent portions and good taste.

Food was freshly prepared, tasty and fresh...okay for a snack in between

Unfortunately, not all Subway products were available. Staff friendly but overwhelmed.

Sub tastes like nothing because there was no salt and the fried onions I ordered were missing. The sub was toasted for far too long and almost tasted burnt

The gentleman was friendly, the woman, well a robot has more charisma than the employee. Wishes are not realized

After ordering from Lieferando (I can't write a review there), we were promised a delivery time (4:14 p.m.). After waiting for 30 minutes (4:45 p.m.) I finally reached someone after 3 unsuccessful attempts. The ladies on the phone were very friendly and pointed out that the driver would be with us in 10-15 minutes. I accepted this, with the advice that if this was not the case, I would make my way to the branch to pick up my order in person. I was on my way to the car when a company car pulled up. The subs were cold and ended up in the oven. Very disappointed!

Actually very relaxed at Subway as a guest, I used to work there on the side, but: If you stand in an empty shop for 10 minutes and don't get served because the employee with the hair band prefers to do the dishes, clean the oven, etc. - understand that you want to prepare for the end of the day, but service comes first. The other employee can't be blamed; he served the only family very courteously, alone and sympathetically. ✌🏻 In the end I didn't order anything, I was in a bit of a hurry.

Great product, everything fresh and tasty. Gladly again.

We ordered food on Sunday at 3 p.m., after waiting almost two hours and probably 30 attempts to call there, an employee called and explained that the driver had probably had an accident and that they now had to find another driver, no sound of apology or anything like that , rather mushy and very unfriendly, when I wanted to cancel the order, it would supposedly only be possible via Lieferando, after a long back and forth with Lieferando the order was canceled!!!! Tried once and never again!!!! It's a shame to contact us after two hours when they advertise that the order will be there within half an hour!!!!

We ordered food at 1:49 p.m. At 3:10 p.m. the food was delivered after a call. Both subs were totally soggy, one was completely wrong, 1 drink was forgotten and wedges were delivered instead of a cookie. We were then told that next time we would get a drink for free, even though it was paid for when we ordered anyway. I then drove to the store with the order and received it completely new and correct. I didn't even get an apology or a drink or cookie as compensation and I didn't get the €3 delivery costs refunded, even though I had to drive myself again. The staff was totally unfriendly, but the food was freshly prepared and delicious. Never again!

The employees there ruin everything. You constantly get something that you don't want and when you point it out you're told "it's almost the same thing". They can't listen there either. There's no saving on toppings until it's possible. Impudence!!

Understaffed. Sub relatively thinly topped.

Was there a few weeks ago and unfortunately fell over the cast mat. I got a big bruise on my knee. The employees noticed that I had fallen and didn't react at all, even ignoring it. After my son helped me up and I recovered from the pain, I spoke to the young employee about it. He said he had already told his boss that the mat was not okay, but he hadn't repaired it. The young employees were quite overwhelmed. A visit is no longer an option for me after this experience.

I just saw the nicest person there today. I don't rate things often, but I love it for him, I hope the feedback reaches him.

The service staff were nice. The food was okay.

Classic Subway, staff is very friendly. If you can't park in front of Subway (there are about 4 parking spaces), there are plans for additional parking spaces opposite at MCs. The atmosphere is just like a fast food restaurant

I've always had a friendly employee.

Very friendly staff, unfortunately rare these days. But it's great

Der Service ist super, die Mitarbeiter*innen waren gut gelaunt, nett und sehr flott. Das Essen hat uns allen gut geschmeckt. Der Laden ist klein und sehr sauber. Lohnt sich auf jeden Fall.

Beste Bedienung war da. Super freundlich und zuvorkommend mit sehr sehr viel Humor, obwohl wir kurz vor Ladenschluss da waren. Gruß an die beiden !!

Als "schneller" Imbiss geeignet, wenn nicht zu viele auf einmal bestellen wollen

Sorry vor Ort okay aber wenn ihr über Lieferando bestellt wird die versprochene Lieferung abgesagt sowas geht gar nicht.

Wir sind sehr froh, dass Subway es in die Gegend geschafft hat. Wir waren seit Öffnung gerne dort und haben über die ein oder andere Kinderkrankheit im Service von Beginn an hinweg gesehen. Leider scheint die Fluktuation relativ hoch zu sein, da gefühlt alle 4 Wochen neues Personal hinter der Theke steht, das natürlicherweise eingearbeitet werden muss. Die Leute sind idR auch sehr höflich und nett; allerdings stark überfordert. Die Geschwindigkeit ist zu Stoßzeiten echt eine Frechheit. Ich habe schon bis zu 45 Minuten gewartet. Dazu kommt, dass bei jedem 3. Besuch das EC-Gerät streikt. Versucht bloß nicht mit Rewards und den Rest per EC-Gerät zu zahlen. Das funktioniert überhaupt nicht. Ein Armutszeugnis! Am schlimmsten ist aber die unzumutbare Hitze im Hochsommer in dem Ladenlokal. Kein Wunder, dass Mitarbeiter scheinbar gehen. In dem Laden sind es mitunter gefühlt 40Grad + enorme Luftfeuchtigkeit. Laut Personal wolle der Chef Ventilatoren anschaffen. Aber mal im Ernst: Da muss eine Klimaanlage rein. Das ist unmenschlich. Ich hoffe, die Dinge (Prozesse, Umgang mit Mitarbeitern) bessern sich in Zukunft.

Essen gut und lecker wie immer, aber fast eine dreiviertelstunde gewartet wegen zu wenig Personal - Fast Food war das dann nicht mehr... konnte aber natürlich die anwesende Bedienung nichts für und war trotz Stress sehr freundlich

Sehr tolles Subway Cookies immer wieder lecker. Ich finde die Mitarbeiter auch sehr nett. Schülermenü lohnt sich auch. Auf jeden Fall kann ich nur empfehlen 😜 also für den Hunger. Zwischendurch einfach nur top. Ich gehe da öfters hin und ja es lohnt sich immer wieder

Personal sehr freundlich. Ist schön eingerichtet. Ist sehr wenig los, weswegen man denkt man ist komplett alleine. Essen halt normal. Ist ein besucht wert. Cookies sind 10/10

Super Esse, Super lecker und nettes Personal!

Frisch und Lecker. Qualität ist ok. Sehr sauber und aufgeräumt.

Gehe jetzt von 2 Sterne auf 4 , die Warenverfügbarkeit hat wesentlich verbessert, Personal ist nicht mehr so überfordert....

Alles so, wie bei Subway üblich.

Sehr freundlich aber etwas zu langsam

Freundliches Personal und leckeres Essen! Auch wenn es mal voller ist oder Personal ausfällt ein super engagiertes Team im neuen Subway Nordpark

Extrem trockenes sub super voll und gestresstes Personal

Super süßer kleiner Subway. Versteckt beim Edeka Nord. Hier könnte ein neue geheimer Treffpunkt entstehen als absoluter geheim Tipp. Die Baguettes waren wie immer lecker. Ein Stern Abzug da es etwas gedauert hatte bis das essen fertig war. Lag aber eher daran das die Mitarbeiter noch neu sind und sich trotzdem viel Mühe geben und es noch mit liebe zubereiten.

Die jungs waren ein wenig verpeilt. Aber alles lecker und frisch.

Sehr sauber und schön eingerichtet, freundliche Mitarbeiter.

Super nette Leute immer weiter so 20:00 Schicht war super

War heute das 1. Mal dort. Es war sehr voll ( lag wohl teils auch am Sarah Connor Konzert ) Aber das Personal ließ sich nicht aus der Ruhe bringen..Klasse. SEHR FREUNDLICH UND NETT

Ich mag Subway aber die sind mir zu teuer. Hole meist erst dann wenn Angebote sind

Ich wurde nett bedient und die Mitarbeiter waren sehr freundlich. Ich finde es gut einen Subway in der Nähe zu haben!

Leider hat die Mitarbeiterin mich nicht verstanden, und ich im Gegenzug ihre Rückfragen nicht. So habe ich letztendlich ein Sandwich bekommen, indem sie fragend auf Zutaten gezeigt hat und ich per Nicken oder Kopfschütteln mitteilen konnte, was ich möchte. Das Sandwich war lecker und frisch, die Mitarbeiterin freundlich, aber die Bestellung war Stress.