Subway in Hamburg

You order food. Wait wait wait. And then the order is canceled and all other stores are closed. Thanks for nothing.

Very good food fresh thing Good employees, Ambience very nice 🥰

EDIT: The renovation is complete and it was worth the wait. I find the new ambience very appealing and that also seems to have an effect on the employees, because they were super nice when I visited today! Please keep it up! I'm very happy with Subway in general and it's fine too. The staff could be friendlier, the ambience is okay - they're renovating at the moment, which is nice, but when the Subway website says "open" it's annoying; especially if you drove to Wandsbek specifically for Subway. By the way: the same problem with the subway in Poppenbüttel. For me, Subway remains the tastiest junk food.

They are stingy with the ingredients and don't accept vouchers.

Today I wanted to order from the machine, but unfortunately there was a problem with the payment and I ended up having to pay at the checkout. I had actually selected a daily deal menu with an additional charge of €3 and was supposed to pay almost €10 at the machine. I was able to adjust the ingredients to my liking and was happy with the price. But at the checkout the friendly young woman explained to me that the daily deals are fixed and no changes are allowed. She ended up charging me €11 because she entered the order manually. When I asked her that I wanted the menu for the usual surcharge of €3, she seemed visibly overwhelmed and didn't understand what I meant. Your colleague couldn't help me either. I offered to show them how it works right at the machine, but they weren't willing to come along. Since other customers were already queuing behind me and I didn't want to cause unnecessary stress over a euro, I reluctantly paid the amount. I probably won't shop there again in the future. Everything has always worked smoothly in Cuxhaven, but apparently Hamburg is not quite ready for the new cash register systems.

The renovation is nice but again, as is so often the case, everything is designed to avoid having to interact with the customer then the machines where you now have to order are just annoying and bad For me personally, SUB is now a thing of the past, and it's also more expensive for things I don't want. Customer satisfaction looks different

Every time I'm here it takes 20 minutes until I leave again, e.g. Today the toaster was broken and the staff is slow except for one guy who runs the store and still charges full price, so if Subway doesn't make a loss on the store in the long run, I don't know.

Ordering locally works. Not likely to have what was ordered delivered. Learn to read! 0x onions means no onions. And if I order sauces: Caesar and Lite Mayonnaise it can't look spicy and orange right? At least it tasted and looked like Southwest. Annoying and this is definitely the third time that something is wrong with orders online. In the future you will only have to pick it up in person and if you make a mistake you can start over straight away. Otherwise it tastes just like you're used to from Subway. Service.... Well, sometimes good, sometimes average. Apparently bad when ordering online. Ambiance... Would probably be remodeled. I don't eat on site.

Everything has been great since the renovation!

I would always love to eat here, it's very tasty

Unfortunately an extremely anti-social atmosphere. A pity

Very friendly, personable staff and delicious food. I'd love to come back!

Very friendly staff with a good atmosphere!

Hello, I was there on Friday May 31st. In the afternoon with my girlfriend in the Subway described. Since neither of us had been to Subway in a while, we were really looking forward to it. Unfortunately, the anticipation didn't last very long because the staff were more busy entertaining their friends who had joined shortly after us and who not only felt but were generally extremely distracted. If the friends were at least customers, this would have been understandable somewhere, but after we got our subs, they left without buying anything. Which is why you can only rate the service with 1 star. The distraction of the staff manifested itself in the fact that the staff had to ask at least three times what we wanted on our subs and then even misunderstood it. After having our subs corrected twice, we didn't comment on it after the third time. There was hardly any topping, very little lettuce, 2 cucumber slices and 2 tomato slices, which seems very little to me in total for a whole sub. But it may be that this is now the rule at Subway. My guess, however, is that the staff was also distracted and just wanted it "done quickly". Therefore the food can only be rated with one star. Because the sub was by far the worst compared to my previous experiences. There isn't much negative to say about the ambience or the store itself, the location and connections are great. It was also tidy and clean. Therefore at least 4 stars here. All in all, that doesn't speak for another visit.

Received a call after an hour that cookies and sub were sold out. Unfortunately it's now too late to order elsewhere. I will probably never order again as it was canceled for the second time after waiting for over an hour.

Great service, super tasty, I can totally recommend it!!!!

Forgot my cookie and drink and didn't even offer to bring it to me

All employees friendly. However, there are problems when ordering via the app. If you order and pay via the app, the order will probably not arrive at the restaurant. I haven't experienced it myself but the customer in front of me had problems. We urgently need to check what's going on here. Otherwise everything was great!

Hello Team Subway Really very nice meal with you Thank you very much We will be back.

Friendly staff and responsive to customer needs

Soggy sub, onions still with skin on. Tables are not wiped. It was better the last time I ate there.

Unfortunately, the order was wrong for the second time in a row, last time we forgot to pack some of it, today we got the wrong sauce, so one SUB ended up completely in the trash because none of us could eat it.

Ordered 2 subs today via Uber Eats. The driver and order code were even shown to me. Then just 12 minutes before delivery my order was simply canceled for no reason and I had to survive hungry. I can only give one star for this.

The sub was filled completely differently than ordered and all the cookies ordered were not delivered... Congratulations!

I ordered and it wasn't the first time that I didn't get a drink delivered. It's actually not a problem if it happens once, but if it happens repeatedly it just gets annoying.

Hello Subway team, very good and cool skills in creating subs, we had a lot of fun visiting you, even if your partner has a good eye not to focus too much on the sub, thank you very much to your colleagues.

Unfortunately not so fresh and very long queue

Nice employees, reliable and clean, deserve a raise

The one with the nose piercing and the half-black one with the curls were very nice and good service

Nice reception and service from two ladies at the checkout

I haven't experienced such incompetence in service for a long time. Zero child friendly

Always tasty and nice employees.

The Subway restaurants are doing poorly anyway. Is it really beneficial to hire employees who don't speak the language? We talked for 5 minutes and the employee didn't understand anything!! Without a sandwich I'm out! Never again!! I'm a foreigner myself, but that's really not possible. Of course, such employees are perfect for Subway. Such employees parry and do not argue back.

Cold veggie patty. The store needs renovation

Unfortunately very relaxed... The sub is only half full. Very little lettuce and greens on it. A pity!!

We have always been very satisfied with the service there, but today we were absolutely dissatisfied. When we came in, the two women didn't even say hello and even as we stood at the counter and waited to order, they continued to talk about which perfume one should buy and that the other would like a Gucci bag. Only after we said something could we order. We also had a 2:1 voucher from Schlemmerblock with us and even though it clearly says 2 subs for the price of one and not 2 halfs for the price of half, we only got the discount on half subs. Absolutely disappointing! I will definitely visit another branch in the future.

Sollte 50-60min dauern, kam erst nach 120min an.

My recent visit to Subway was unfortunately a major disappointment. The staff's slow service, lack of hair covering, and the presence of flies on uncovered ingredients left me with serious concerns about hygiene. Even while preparing my order, I noticed flies around, which was quite unsettling. To top it off, when they cut my sandwich, the knife appeared to be dirty. This experience has raised significant questions about the overall cleanliness and food safety at this Subway location. Hygiene is paramount when it comes to dining out, and this visit fell short on every front.

Es ist immer irgendwas aus. Die Subs sind klein und nicht ordentlich belegt. Der Laden wirkt ungepflegt und ist in allen Ecken dreckig. Auf jeden Fall der schlechteste Subway, den ich bis jetzt kennengelernt habe.

Dieser Laden ist wierklich gut und das essen schmeckt gut.

Super laden essen schmeckt super 👍🏼

Filiale ist okay. Service könnte besser sein.

Leider wurde unsere Bestellung falsch geliefert. Statt 3 mal checken teriaki, haben wir drei mal fajita bekommen. Auf der Rechnung steht es korrekt.

Essen war wie gewohnt subway in Ordnung. Die Mitarbeiter waren wegen den Lieferando Bestellung neben bei etwas überfordert. Dadurch fühlt man sich vor Ort als wenn man stört

Echt leckerer Veggie Teriyaki Sub & Cookie. Nettes Personal. Es gibt auch eine Toilette. Allgemein ist der Subway sehr sauber.

Diese Subway Filiale befindet sich zwischen den U-Bahnhöfen Wandsbek-Markt und Wandsbeker Chaussee. Bei meinem Besuch gegen 1930 Uhr war der Laden zwar leer, aber auf einigen Tischen lagen noch die Reste von den schon gegangenen Gästen. Auch der Bedientresen war nicht mehr ganz sauber, sondern es lagen Salatreste und Krümel herum.

schon lange meien Stamm Restaurant, muss man weiter empfehlen

Sehr unsauber. Essen ist ok und durchschnittlich

Meine Meinung sie sollen neuer Mitarbeiter sollen sie nicht nur sparsam sein lehren sondern wie schmackhafte und Sandwich bis ende Verzehr heile bleibt.

essen sehr gut und der Rest war auch Perfekt

Schmeckt sehr gut gerne noch Mal kommt alle

Gutes Essen und gute Zubereitung

Gutes Essen und netter Kundenservice

sehr gutes essen. Nette Atmosphäre. Sauber

Sehr höfliche Mitarbeiter. Das Essen hingegen hat uns nicht wirklich überzeugt. Die Filiale liegt direkt an der Wandsbeker Chaussee und ist gut erreichbar. Es gibt Sitzmöglichkeiten aber das Interior wirkt leider etwas alt und runtergekommen.

Freundliche Bedienung, war super da.

Habe die letzten 9 Macadamia Cookies noch bekommen :) und eine große Tüte dafür. sehr netter Mitarbeiter

I felt the staffs are really moody but didn’t find it welcoming while having food !!!

Alireza und Ruzica die besten Mitarbeiter

Ali Riza und Lukas die besten Mitarbeiter

Schnell und einfach. Ich finde es gut, dass es auch Vollkorn- oder glutenfreie Varianten gibt.

Sehr nettes Personal und schnelle Bedienung. Subs schmecken 10/10 !

Super lieb alle bin begeistert vom Essen und kann es nur empfehlen und auf deren Geschmack zu vertrauen hihi 😂🤝🏽

Klassischer Subway wie man es so kennt zwischen Wandsbek Markt und Chaussee Kleines aber sauberes Restaurant. Hygiene wird hier eingehalten. Freundliche und schnelle Mitarbeiter. Subs in gewohnter guter und frischer Qualität. Leider keine Toiletten vor Ort und keine Getränkemaschiene zum Auffüllen der Becher vorhanden.

Adel sehr sehr netter Mitarbeiter! Weiter so

Nette Leute, guter Service und ein leckeren sub😋

Das Personal ist sehr nett und bemüht und berät auch sehr gut.

Beste Bedienung Hassan Lukas Adil

Essen hat top geschmeckt personal sehr Freundlich und sympathisch alles tip top lukas Hassan adil