Soulkebab in Hamburg

So dissatisfied 4 doner kebabs in bread bought all 4 of them wrong the sauces not even on it a small bit of sauce when they ask which salad why do they do it wrong

I ordered a doner kebab to go today. Without any side dishes, but also without rice or fries, it costs the same! When I asked, I was clearly told: "Do you want a side dish or not?" So, without any side dish, I paid €15.90. Yes, the meat is excellent, but it was just meat, a little salad, and a small bowl of tzatziki. €15.90! Too bad, I won't be back!

This was my third time there. The chicken was raw all three times. The service was also poor. The waiter looked very unhappy.

Best Kebabs in Hamburg. Even if I am on the other side of the city, if I want a Kebab I go here.

The food was very dry and lacked flavor. A small portion of sauce was included, which tasted okay but was very runny. The salads didn't look very appetizing.

Very delicious food, friendly staff. We'll be happy to come back.

Unfortunately, the visit was very disappointing. I ordered a drink several times, but it wasn't brought. When I finally got a drink in a can and asked for a change, the waiter simply replied, "You have to tell me beforehand!!!" even though I had already repeated my request several times. The service was very poor overall. The waiter barely understood me, was unhelpful, and when I asked for the bill, I had to repeat it several times because he pretended not to hear me. The atmosphere was unpleasant and tense, and no one was friendly. Everyone was in a bad mood, even in the kitchen. I was particularly struck by the lack of hygiene: the area is open, everything is exposed to smoke and the smell of food, and the floor was visibly dirty and stained—absolutely unhygienic. Even worse: In the kitchen, the employees first played with their beards and then immediately touched the food with their bare hands. This is a health hazard and absolutely not acceptable. I definitely cannot recommend this restaurant.

A restaurant in Hamburg that I've been to many times and that I can recommend. I've known this restaurant for about 6-7 years; the products are very successful. Although the waiters weren't great at first, I can say that they've done a very good job in recent years with the changing waiters. Of course, the prices have increased, as in all restaurants, and I don't think it will ever return to the old levels because the owners are quite cruel in this regard. Nevertheless, I give it high marks for the polite waiters and the master chef. My real score is 3-4 because of the prices.

The employee was very dissatisfied and didn't seem friendly. He didn't want to take our order, and we felt like he might have a personal issue with us. We felt very uncomfortable. Even though he was in charge of our table, he called his colleague to take our order. We had ordered a grill platter for four people."

Very unfriendly staff at the kebab counter (three men). The kebab was good.

I love this place!! Every year when I visit Hamburg, I make sure to get in my kebab at least once or twice. Their halloumi doner is absolutely amazing!

Unfortunately, a very bad experience. As a regular customer, I ordered two doner kebabs. The delivery man accused me of paying with counterfeit money – which turned out to be counterfeit (the police investigated). He then became aggressive, banged on my door, and assaulted me. The police were called. Later, they offered me the option of not filing a complaint – in return, we would receive free doner kebabs for life. Absolutely dubious and unacceptable.

If you don't want to be harassed by a supplier then order mine from somewhere else

Sol kebab barmbek is esht low level and I bought 2 Donner was very esht sting and dries and flash was sher bad.

Everything was great, always delicious kebabs and friendly staff.

The skewer actually looked pretty good, but as is often the case in Hamburg, there was no roasted flavor at all. And that's no wonder when the man with the knife, or rather the machine, immediately cuts it after minimal roasting, then immediately cuts another round from the skewer, completely without any color, according to the motto "as long as it's not raw"!!! On top of that, if you ask how you want your Dürüm, then you should make it that way, just tomato and onions, it's not that difficult. And I was surprised when my number was called, because I thought I could see that they weren't following the rules. So I asked and was promptly lied to. It had cucumber and arugula in it. The cucumber completely wiped out the flavor, which was already not overly present. Thank you for this fantastic experience! Conclusion: Don't treat yourself!!! For a high-end price, there's no product that lives up to this.

I was there several times two years ago, and the food was always really delicious. I was there again and was simply ignored for ten minutes, even though it wasn't busy. The employee preferred to clean the grill. Eventually, I was able to order from him. I wanted a doner kebab and tzatziki separately. He replied that tzatziki costs extra. I explained to him that I didn't want anything extra. He stuck to the extra 0.50 cents and said it's like that in every restaurant. Just very unfriendly and zero service. The doner kebab didn't taste good, and I left it after two bites. They won't see me there again.

The doner kebab and chai were very good. The doner kebab box was also impressive. Only the chai was initially forgotten, but was then kindly brought back free of charge.

I was eating when I found a pot brush in my food.

You have to wait a very long time for food

Very tasty food, the atmosphere is nicer than in most other kebab shops.

I ordered a mixed platter and wanted veal or fries instead of rice. Last time the food was perfect but not this time. The lamb skewers were not cooked through and the chicken cutlet was not cooked either.

The kebab was delicious. Ordering takeaway on a workday at lunchtime was quick and easy.

One of the must-visit spots when you're in Hamburg. The döner is both delicious and quite hygienic. The place has a barbecue and serves all kinds of kebabs. I highly recommend the mixed kebab. The prices are also quite reasonable. You get what you pay for.

Wonderfully delicious! Best vegan kebab in Germany and a generally chilled atmosphere

Sitting outside, enjoying a delicious vegan kebab after a bike ride, best of all!

I've been coming here for many years and have often had good meals. Unfortunately, one waiter was a bit unfriendly, but the food was tasty and the price was reasonable. The plates used to say Barmbeg instead of Barmbek, but otherwise, I can't complain.

I've been there many times, whether for pick-up or eating in, the kebab is always outstanding.

Received meat twice, some of which were raw. They wanted to rush through the queue. The staff were very rude. Because they were busy, they didn't ask me about sauces, even though I was standing in front of them. I realized afterwards that this was supposed to be for me. I paid €20 for my meal and €10 for drinks. I didn't use their capacity and ate outside their restaurant area. Then they treated people disrespectfully. My food was dry.

They charged me 10.50 euro for a small Linsensuppe and rice. 3.50 euro just for the rice!

I wanted to eat a kebab with friends. Because one of the group ordered takeout, we were kicked out of the shop even though it was empty. The excuse was that one of them had ordered takeout. Extremely unfriendly staff. I wouldn't recommend it, and I'd rather starve than eat here again. Also, the shop is dirty and smells. There are rats running around in the restroom. If I see this shop in such a state again, I'll notify the police.

The kebab is good, but the staff is extremely unfriendly. They look down on customers and treat them like dirt. Hygiene regulations are also not being followed, and it's pure chaos.

Ufo Döner was solid - No disappointment, but also no highlight (relatively expensive)

I was very pleasantly surprised, because the food there is top-notch. I hadn't expected it to be so good...so I definitely give it a try. Opening hours are only Mon-Fri.

One of the best kebabs I have ever eaten in Germany

Very good place 👍 All the dishes are super delicious. Fast service. However, the occasional mistake does creep in 😉 Still, Soulkebab is highly recommended. See you next time 😎

I recommend soulkebab because this shop is one of my favorite shops and all the employees are nice

Doner kebab distribution was bad at the top only meat and at the bottom only vegetables. The taste was also not convincing for the price. Service wasn't really friendly in my opinion. Only the ambience was fine.

Very neat, lots of menus and very tasty food 😋

Some of the employees are hard to beat when it comes to disrespect. You get the feeling that the staff is making fun of the guests. You're welcome to do that - but please do so so that the guests don't notice. Here, women are either looked at askance or addressed as “sweetie” or “beautiful” without being asked and sometimes farewell with an air kiss. I was able to experience that myself and found it very invasive. What is particularly noticeable is a short, unkempt man who works there every evening. I also saw him not washing his hands after using the toilet downstairs in the restaurant - very unhygienic and absolutely unacceptable. I don't even want to talk about the food. Fried foods like halloumi, fries or börek are really underground. They are totally greasy, undercooked and all end up tasting like stale fat.

I usually hold back on negative reviews, but after two unpleasant visits to this restaurant, I feel compelled to share my impressions. During my first visit a few years ago - even though wearing masks was already voluntary at the time - I was repeatedly asked by an employee to take off my mask. My suggestion that I could decide for myself was commented on in what I considered an inappropriate tone. I recently gave the restaurant a second chance. Unfortunately, I once again had the feeling that my questions were not answered in a friendly manner. When I politely asked about the filling of a börek, I was repeatedly told something in Turkish that I didn't understand. When I politely asked for an explanation, I felt the response was impatient and harsh. I remained respectful in both cases, but I felt like I wasn't treated equally. The quality of the food is okay, but for me appreciative treatment is also part of the dining experience. Unfortunately I didn't experience this one. I have therefore decided not to visit the restaurant again in the future.

Great, eaten and ordered there very often, everything was great

Ordered UFO kebab yesterday and there wasn't 10g of meat in it, really embarrassing.

When we came to the Hamburg bus station from Frankfurt at around 8:00 in the morning on April 23, 2025, my wife and I drank coffee and ate bagels here. The young man who served was from Diyarbakir and treated us with great respect. On April 24, at 13:30 at noon, my wife first went to the toilet to drink coffee and then she was going to drink coffee. After I entered the toilet, while I was about to go to the toilet, a middle-aged man with a black, dry face appeared in front of me and said 1 euro. I told him that I was waiting for my wife, then when your wife came out, she said she would give me 1 euro. When she realized that I was a Turk, she shouted and called. When my wife came out, I did not make her buy coffee or food. We paid for it even though there was no sign for 1 Euro for the toilet. I condemn this person who made such a discrimination and I request the institution to show the necessary attitude towards this person so that your name will not be harmed. Best regards from Turkey, Dr Haluk AKSOY

Fast, polite service, large portions, shrimp and fish day on Thursdays, always delicious...price cheap...I always like to go there, is highly recommended...

Good food and good, friendly service ☺️

Erstens war der Kellner extrem lieb Zweitens der Geschmack des Fleisches, suuuuper. Und es war viel Fleisch, bis zum letzten Biss (hatte Lamm Wrap)

Disrespectful employees. After repeated requests, tea is served on a dirty table. After I asked to clean the table, I was disrespectfully told off in Turkish.

The food didn't taste good at all. I can't recommend anyone to eat here. We also had to wait 40 minutes for the food.

Very good kebab. But my friend didn't get the tea he ordered. Only after remembering. The tea was kindly provided free of charge

We came especially from Flensburg to eat kebab!!!!

Both waiters don't take the order seriously, on Sunday April 6th at 2:30 p.m. hächnenspiws durum was simply brought without sauce even though it was ordered with a can, kofta in the bread despite the fact that it was mentioned when ordering that it wasn't supposed to be the same salad from the kebab but rather the extra thing with dead parsley and onions. They simply gave all the salad that you get with the kebab and have it with korektur. The simply repeated the same made normal chicken doner complete cold. This store has seriously screwed up extremely service is 000000000000

Very nice staff, except for the lady at the checkout, she didn't radiate any friendliness and was visibly annoyed and rude. There are many dishes on offer here and everything looks very fresh. Other dishes probably taste good, but my kebab was neither tasty nor professionally packaged. The flatbread, way too soft, not crispy, no taste and everything together. Way too much sauce slapped on it. So I don't recommend kebab (in flatbread) here!

I've tried to get food from this restaurant several times over the past few weeks, on different days, at different times. Not once was this successful; Every time I stood around for 5-10 minutes in the counter area where people were waiting in a poorly organized manner to order or pick up things and I left without having accomplished anything because time doesn't grow on trees and I usually had to move on promptly. The staff made no attempt to bring order to the chaos, and the cashier was always just grumpy and, in my opinion, rude. I still wish the company all the best, it seems to be going well, but for me the issue has been completely resolved.

Me and my girlfriend met Soulkebab 2 weeks ago. Since then we have been totally hooked! In addition to the kebap, dürüm, and pide, we are in love with the grill plate. Home delivery is also quite quick! Thanks for the great food ☺️

The food is delicious. I've been there a few times. The service, well, some of the waiters or the young man who waited there today was a complete disaster. Unfriendly, sometimes uninterested attitude and cheeky. After today's experience and the waiter's disrespect, it was the last time we went there. The boss should choose his employees better.

The dürum isn't really great. Why do you put so little lettuce in it, and then 80 percent of it is just onions? It was so sloppy, at most there was a cup of filling in it. That was true of all the ones we ordered. Unfortunately, it was below average.

I highly recommend it. Perfect service

Very clean and natural quiet place

Scam. Jumbo kebab for 9.50 is a joke. Nobody gets tired of it Never go there again

The food is really not of good quality. Ordered a kebab plate and also Künefe. They left the food for ages until the dessert they ordered was ready. In addition, everything was super dry. The fries we ordered were under the meat. I've rarely eaten anything so long

The address of quality, taste, and smiling face 👍 Thanks for everything

This is our first day in Hamburg and we just wanted to eat a quick kebab. We were warmly welcomed and received great service. The food was super tasty. We would love to come back here.

The little bald guy made me a kebab to take away. The bread rose at the bottom and the contents fell out. Then I threw everything away.

"Jumbo kebab" for 10.50 and as big as a normal kebab anywhere else. Meat is dry and eh. They used to be really good, but they have declined massively. Better go somewhere else.

Soulkebab Barmbek stands for authentic Turkish specialties and impresses with its quality and taste. During the visit we tried a kebab plate, a kebab in bread and Börek with spinach - all freshly prepared and delicious. The bread baked in the stone oven and the spicy quality of the meat particularly stand out. There are also daily changing soups and homemade daily specials. If you like it sweet, you can look forward to baklava or Sütlac. Of course, real Turkish mocha and tea should not be missing. Soulkebab Barmbek is a clear recommendation for fans of Turkish cuisine!

Great service!!! When a complaint was made, action was taken immediately, delivery was made, plus baclava as an apology. Thank you! We will definitely order again.

Unfortunately very dry flatbread and dry and unseasoned meat at the dürüm. Too bad.

Complete staff absolutely friendly; were here for the first time today; cozy restaurant with a large selection, luckily also for vegetarians; Really good quality food and decent portions; We really liked it and we will definitely come back

JASIM IS THE BEST WAITER IN THE WORLD ANYONE WHO GOES TO GET A DÖNER KEBAB ANYWHERE ELSE IS STUPID

The shop is actually quite okay, the food comes quicker than the drink, but the waiter doesn't really listen and doesn't feel like doing his job and forgets the sauce and the salad tastes like it's been there for 3 days

Very very tasty and good service!

Best birthday party of my life on a Sunday after 1am!!!

We marched into the store in the middle of the night with 11 people to end a birthday and just eat something together. We were welcomed with open arms and warm hearts. The tables were immediately rearranged so that we could all find space and a birthday song was even sung. In addition to the very nice employees, the food was also very tasty.

Used to be really good. But the quality has really deteriorated and it has become more expensive

Unfriendly. Take it easy and have fun. Then throws you out because you wanted to eat inside even though he just did take-out without asking. Does not have to. Unfortunately 0 stars is not possible.

The food was delicious, but the jumbo kebab was just “normal size” and therefore much too small. When I order a jumbo kebab, I expect to be full and that is definitely not the case here! Unfortunately, the price-performance ratio has not been right for a long time, even for kebabs... just as it isn't here... Getting a small kebab for €9.50 is an absolute disgrace, my first and last time here.

Never, never, ever again, I've been sitting on the toilet for 1 hour spread over 4 chair aisles, I'm crying, I'm in pain, I'm pushing everything, the whole package, even walking is difficult for me, never again

The order was misplaced and the waiter was rude and made some bad comments . Felt so intimidated to even be there . Won’t ever go there.

Terrible service. Noone listens to what you order. They mismatched my order and the waiter went well offensive. Food just mediocre, not worth to come over here again. Sorry.

The food is awesome. Very large selection, which unfortunately is not even seen by many guests. It actually always tastes very good. No matter whether in the restaurant or delivered to your home. For the most part, the service is really friendly. Unfortunately, you can feel that compatriots are treated better by the staff

Doner is ok! Sauces very sweet, poultry very tasty, veal not. Adana Kebab great, real charcoal grill. Modern ambience, previously loud and uncomfortable but now thanks to the expansion you can also dine relatively quietly.

I like to pick up my favorite dish personally. No matter when and how crowded it is, I've never had to wait long. It was always super tasty. The team's pace is really fast, every move is perfect. If you go in there in a good mood, you'll come out in an even better mood :-) Keep it up and please keep the prices up!

Great place, friendly staff, special thanks to the waiter ✌️

It tasted delicious and the food was very plentiful at a reasonable price. I ate at Bingöl restoran. Way too expensive. But SOUL KEBAP👍

The owner is a very nice person. I wish you all the best, nice person.

I had high expectations of the kebab, but unfortunately they were not met. When I visited, the meat was often not warm enough, which I found unpleasant. The sauces were distributed rather unevenly for my taste, and the vegetables were arranged in layers, which I don't find optimal. Once I had the feeling that the amount of onions was too large in relation to the other ingredients, even though I hadn't made any special requests. I also see room for improvement when it comes to the price-performance ratio. In relation to its price, the jumbo kebab seemed to me to be only a little more extensive than the normal kebab, which I personally found disappointing. Overall, I think there are alternatives in the area that better meet my expectations. I noticed that some critical reviews here appear to have been removed. I think that's a shame because honest feedback is important for improving a business.

Edit on January 2nd, 2025 - my rating is being questioned due to defamation about a lawyer - of course this is how you get good ratings! Rating from 2023...unfortunately the quality has deteriorated a lot! We used to come here often, but the meat is now often gristly, “pale” and not a revelation in terms of taste. Price/performance is no longer right!

Edit on January 2nd, 2025 - my rating is being questioned due to defamation about a lawyer - of course this is how you get good ratings! ….unfortunately the quality has deteriorated a lot! We used to come here often, but the meat is now often gristly, “pale” and not a revelation in terms of taste. Price/performance is no longer right!

Die beste döner in hamburg Freundliche Mitarbeiter tolle Einrichtung komme gerne hierhin Bis bald in hamburg,,,,,,,

Doner kebab with sauce ordered without getting it...looks at the gentlemen's fingers while preparing it, slightly chaotic

We waited 20 minutes for our drink and 10 more for our food (döner plate). In the meantime, other guests have taken their seats at the neighboring tables. They seemed to have a similar cultural background as the waiters and received their orders before us.

Jumbo Dürum to eat on the go was cold. Taste so-so, not a special kebab. Meat fatty. I have been a Barmbeker for 10 years. Formerly a big SoulKebab fan. Disappointed for the 6th time today. Why I keep trying to do this remains a mystery to me. Better go to Sultans. Even the fries are hot if you only order fries at night and the kebab is always great

Always loved the food since the beginning. Significantly diminished over the years. Definitely last time visited yesterday: €19.90 for a meager plate of kebab + mini portion of fries. Just a rip off! If you want good kebab: go to Sultans at the train station!

Super friendly staff and the food is simply delicious 👍🏼

As usual great turkish food and good service. May be the best in Hamburg

Delicious meat with salad, a bit expensive but people still line up here

Nice people and facility. But falafel in bread very boring. Falafel on the bottom, salad on top, not mixed well. The spicy sauce tastes like hela spice ketchup. Priced above average. Quality below average...

Vegan Dürüm - tastes mediocre, far too much 'meat', hardly any salad and almost only onions. I was then asked twice if I wanted cocktail sauce or tzatziki sauce (not vegan). I don't quite understand the question when I order a vegan dish, otherwise I would have ordered vegetarian or something... well, okay. Then I always think it's a shame that a vegan version is offered but there's actually no alternative sauce other than hummus!? And Ezme there is...it's actually not that difficult to be able to offer a delicious vegan sauce as well! Unfortunately I won't be coming back.

Yesterday I had a normal kebab. Unfortunately the meat was very hard and very dry. There was almost no salad at all. The portion was too small. I weigh 60 kg and am 1.76 m tall. I didn't get enough from you. I didn't find the camera above the table funny either.