Smash Burger Mannheim in Mannheim

Totally dissatisfied We waited over two hours for our order. At some point, we called the store, or at least we thought so, but a man who was a bookstore clerk answered the phone and lied to us, saying our order would arrive in the next five minutes. An hour later, the food still hadn't arrived. So embarrassing.

Great smash burger, crispy edges and nicely toasted bun. If you’re in the neighborhood and like burgers it’s a good place. Wouldn’t travel extra for it. Service was quick, food came out fast!

Great burgers, great service, and in the summer you can sit outside.

We were there for the first time. The concept and interior reminded me a bit of a cross between fast food, self-service, and a restaurant. The decor is very dark. Ketchup, mayo, and disposable gloves are available on the table – cool idea with the gloves. The staff is extremely friendly. Wait time: From ordering to receiving our food, we waited a good 25-30 minutes. Most people had already received their food. I found the wait far too long for a burger and fries. Food: We ordered one Cheese Smash, one Champ n Cheese, and one Crispy Chicken Pot. The burgers were visually well presented. We weren't impressed with the taste. Unfortunately, both were a bit bland without any seasoning. Neither of us could really taste the burger sauce. The braised mushrooms on one of the burgers also tasted unseasoned – salt and pepper would definitely have intensified the flavor. Personally, I find it extremely disappointing when the burger buns get soggy so quickly and automatically flatten to a thickness of 4 mm. They weren't crispy and simply didn't hold their shape. If we'd only eaten one burger each, we wouldn't have been satisfied. The fries platter was a complete surprise: crispy and delicious. With the sweet mustard and the burger sauce dripping over the fries, the taste was truly outstanding. The crispy chicken was cut into tiny pieces (almost too small) and also distributed evenly over the fries. Our conclusion: The burgers have potential for improvement, and then the price/performance ratio would be good.

Fantastic burgers. Almost as good as my own great place I must place to visit for anyone who would appreciate a fantastic burger.

The wait time is unreasonable, so you shouldn't overcrowd your place if you can't keep up... The food is very good, so if you want to eat in the evening, go there at lunchtime!

I had no complaints there, the food tasted good although the fries weren't to my personal taste. Sometimes I think there were too many herbs on the fries and burgers, but that's what most people like best. I do unfortunately have something to say about the service. I once ordered delivery and the delivery person arrived over an hour later with no bag, damaged packaging, and cold food. We called and were very politely offered to redeliver the food. The staff on the phone were very polite, but the problem lay more with the delivery person (it was their own delivery person). The second order came after 2 hours and we didn't even wait for it. It arrived warm, which was great, but next time I would rather pick it up instead of waiting from 6:30 p.m. to 10 p.m. for orders.

Ordered at 6:43 PM, food arrived at 9:30 PM. The food arrived cold and tasted absolutely nothing. The fries were cold, dry, and tasteless. The burgers were inedible when cold.

Very nice ambience, very friendly staff and really delicious food.

The burgers are top-notch, service is top-notch, a complete 10/10. If you don't come, it's your own fault!

Very good in terms of taste and quality. More expensive than the competition.

An absolute disaster! We ordered our burgers from Smashburger and specified a delivery time of 6:00 PM. At 6:05 PM, I called, and the colleague on the phone said the driver had already left. Ten minutes later, I called again – this time, a young lady said the driver was "on his way." Another 15 minutes later (a full 30 minutes after the agreed time), I called again. Suddenly, she said she was sorry, she had "packed a few extras." This completely contradicts the statement that the driver had already left at 6:05 PM. We finally got the burgers at 6:40 PM. The bag was ruined by the sauce, and we received four free cans of Coke as compensation, but they put them directly on the burgers. Thank you, it was very kind, but we had ice-cold cans on the burgers, which were even colder. It was sad, because we were looking forward to the burgers, which actually tasted great. Ours were cold, and the bread was burnt. Conclusion: Lies on the phone, no clear communication, and absolute unreliability! The entire organization was simply unacceptable. If you want to be delivered on time and honestly, you should definitely not order from here.

Very disappointing! We ordered food for 4:30 p.m., but we didn't get it until 5:15 p.m. – and it was cold, too. The restaurant said on the phone that the driver had been on the road for a while. However, the driver himself said he had only started driving for 5-10 minutes and didn't even know where he was going. I had to give him directions because he couldn't find us. Afterward, he even hinted that he was taking a break while our food was in the car – that's unacceptable! There was also a portion of fries missing, which were delivered later. The food would have tasted good in itself, but cold, it was simply inedible. Absolutely unacceptable for us. A real shame.

It was our first time there and definitely won't be our last. Very good burgers at a fair price. Very friendly and attentive service. Highly recommended.

Incredibly delicious and juicy smash burger with a really good sauce. The price of €10.50 plus my drink is debatable.

Delicious burgers at a fair price

By God, Lukas, the best driver, was there so fast. He deserves a Nobel Prize. I kiss your heart.

⭐️⭐️⭐️⭐️⭐️ This was my first time at Smashburger Mannheim and I'm absolutely thrilled! I was almost completely full after the first meal – but it was so incredibly delicious that I immediately ordered another one. The quality, taste, and portions are top-notch, plus the friendly service. Definitely not my last visit!

Best burger in Germany in my opinion

The burgers are tasty, but the staff are extremely rude and disrespectful. I would never eat here again.

Went here with a gourmet meal plan and had to wait too long (40 minutes). Friendly service and tasty burgers, but unfortunately quite small. Fries were a bit too salty. The fact that the food is served on a tray gives off a rather youthful vibe.

First of all, it's not a bad meal. But for €17.00 for a UFO Burger plus €4.99 for fries and cans of Coke, it's really not good value for money. The taste was okay. Although I wasn't even sure if it was really 180g of meat. It was like a smashed chili cheeseburger from Burger King. The staff was okay, too. Everything was just okay, the worst thing was the size of the food for the price.

The food is really good. But when you call, no one answers, and the store is incredibly poorly coordinated. Very long wait times

The food was delicious, with juicy, tasty meat and crispy fries. The staff member, Esren, was also a very friendly and welcoming host. I highly recommend it.

A very nice restaurant with very friendly service, the food is prepared quickly and tastes excellent

Burgers 🍔 are solid Chili cheese 🧀 and BBQ bacon 🥓 😋 very tasty + good service Always happy to come

Great burgers, highly recommended. Today is the first time I've eaten in-store; I usually only get them delivered, but the quality is still great.

Nice restaurant in a very calm area , best burger i ever eat with best fries

We ordered from Lieferando and found the burgers and fries incredibly delicious. The fries weren't hot anymore, but they were crispy, so they were still delicious. The burger sauce is spicy and perfectly balanced. We weren't afraid to order burgers at first because we doubted they would stay hot during delivery. They were actually lukewarm, but these burgers tasted incredibly delicious even lukewarm; it didn't bother us at all! We'll be ordering again.

The food itself was quite good, but it was cold and arrived very late. They served us (two people) after people who arrived much later and were part of much larger groups. The first service came as we had just sat down and then it took about 10-15 minutes for them to return. Overall, the service was poor, and the food wasn't great either.

I don't know. They seem to have a concept, but I couldn't seem to find it. The burgers were okay, no less, but no more either. Rather a bit bland and uninspiring.

Decent burger. Not the best I ever had but that is hard to beat (it was a michelin starred burger).

Wow, what a great location! The service was very friendly and competent. The food was top-notch. I'd love to come back.

Super quiet and very friendly staff. We'd love to come back 🍔

Really good burgers. I highly recommend them.

The store has potential, but the taste didn't blow me away.

It's a paradise; my body will celebrate this food for at least three days. Extremely flavorful, very creative, and absolutely astronomical in quality. The quality is also reflected in the staff; they served us with smiling sunbeams, not a crowd. Thank you very much, and here's to many more meals 🙌

UFO burger highlight with a chili kick! The two of us visited this burger restaurant for the first time – and we both opted for the UFO burger. And what can I say: it was absolutely spot on! Delicious, juicy, creatively topped, and perfectly balanced. You can immediately tell that they work with love and quality. As a side dish, we had the chili cheese fries, which not only had a nice kick but also scored highly with a generous portion of cheese and jalapeños. For us, it was just the right mix of spice and enjoyment. The ambiance was pleasant, the service friendly and fast. We'll definitely be back – this certainly won't be our last visit to UFO!

Very good burgers, super friendly staff, would gladly go again

Very tasty burger with short wait times! Highly recommended!

Ordered a UFO burger for €17. What arrived was a small, flat thing, about the size of a €2.29 McDonald's hamburger – that's brazen and outrageous! The price-performance ratio is definitely not good!

We were able to pay separately despite Lieferando being a great service!

Very good burgers, and the fries were also incredibly tasty and perfectly seasoned! Definitely recommendable! We had the UFO version of the cheeseburger and chili cheese. Very tasty, thank you!

Tried the crispy chicken burger and it was a winner..!! Crunchy outside,juicy inside and seasoned just right. Definitely coming back for it ...😄🤩

The burgers were great. Fries could have used a bit less salt. What surprised me was this kind of food being served without cutlery or napkins. I'll happily eat a burger with my hands, but things are gonna get messy and a napkin or two help greatly with that. Still, excellent burgers.

Outstanding burgers. A 5/5 for taste, and the house sauce is amazing. The chicken pot as a side dish is also highly recommended. The only downside is the chairs; they could be a bit sturdier.

Tasty burgers with fresh ingredients and creative toppings with fresh veggies. The fries are crispy. Service is usually friendly and fast service create a welcoming vibe. Overall, a top spot for burger lovers in Mannheim.

Everything was delicious and quick. We'll definitely come again.

Handmade burgers that not only look good but also taste great! I was there with my friend and had a fantastic meal. The mozzarella sticks, burger, and fries were amazing; the insider tip is definitely the truffle mayo.

The burger was truly outstanding. The portion was generous and plentiful, and the homemade lemonades tasted excellent. A highly recommended place if you're looking for a quick and good burger.

I can highly recommend the UFO Burger. The toppings are normal burgers, but they are closed on the side by the burger bun so that nothing falls out at the back and you don't have sauce all over your hands 😋

I absolutely loved Smash Burger! The burgers are incredibly juicy, perfectly seasoned and made with high quality ingredients. You can taste that the attention to detail is worked here. The crispy fries and homemade sauces round off the taste experience perfectly. The service was also super friendly and quick – you immediately feel welcome. If you love burgers, you definitely have to stop by here.

Burgers and fries delicious. Takes a bit long. Ambience next to it, table wobbles, cold dining room. Next time take away. A woman's hand is desperately missing here. Menus are old and worn out, new ones certainly don't cost a fortune. Hardly readable for me. The red lanterns on the window sills are a disaster, reminiscent of the grave lights from the nearby cemetery! So guys, a little renovation won't hurt! And get some advice on decoration.

I have to say the cheese smash was sooooo good, damn I have to go again soon.

Unfortunately we had to wait over half an hour to get completely cold fries. The burger was still halfway warm. There are also burnt chicken tenders, which unfortunately only contain marinade and no chicken... We have always enjoyed eating there but this time we were disappointed and for €38.00! Hope it helps to improve.

5 of us ate there (4 burgers and 1 chicken pot). The taste of the food was okay but it wasn't anything special either. The negative thing was that the chicken pot only came to the table after we had almost finished with the burgers. There were also no juices. The comment was: it's always like this on the weekend (if you know that, you have to shop differently). The furniture inside isn't the newest either (it's much nicer outside) and some of the chairs still had crumbs left over from their predecessors. You have to pay at the front of the counter, as it is apparently not possible otherwise. Conclusion: I can't understand the great reviews or the price-performance ratio because the burgers aren't anything special.

So let’s make one thing clear! I regret not eating here sooner! All aspects of the service ring quantity, food, service and burger with fries are simply great! 7 out of 5 stars! Great value for money! Even individual items can be easily ordered here. Food arrived super quickly. Lots of parking options! Lots of seating outside and inside! Again and again! Best burgers in Mannheim!

Very long waiting time despite ordering, at least 2 drinks on the house for the waiting time.

⭐⭐⭐⭐⭐ Absolutely top class – the best Smashburgers of all time!** I was absolutely thrilled! These smash burgers are simply unbeatable – juicy, perfectly seasoned and with the ideal crunch. Definitely the best I've ever eaten! Added to this is the extremely friendly and attentive staff, which made the visit even more special. You immediately feel welcome and in good hands. Conclusion: Absolute recommendation! If you're looking for the perfect burger, you'll find it here. I'll definitely be back!

I've eaten here a few times and was very disappointed when I found out (from an employee) that the meat wasn't slaughtered halal. To all Muslims, please do not eat here.

Top smashed burgers. Very tasty, but unfortunately a bit too much herb salt on the fries.

Best burger Mannheim without talking there is nothing wrong with the burger

Very good food, nice service, would love to come back

Very good food and good service

Went there recently with 3 colleagues and it was extremely delicious!!!! Today we stopped by again with a friend, extremely delicious, the food was simply divine Drinking was cool Burger was warm and extremely tasty The seasoning on the fries was very tasty 10/10 what can I say You have a new regular customer🔥

Waited forever for food, food was cold, guests and waiters were unfriendly and annoyed... the loaded fries only had mustard on them and hardly any chicken.

Food was cold and had to wait a long time

Food very good and tasty, the menu is worth it with fries 🍟 and a soft drink

A top address for good burgers.

The burgers 🍔 and fries 🍟 are very tasty. The service 🧔‍♂️ very friendly. The atmosphere goes like this. Parking spaces free of charge. You may need a little patience here.

Very tasty burgers and fries. We all enjoyed it. We'll be back.

Best veggie burger I've ever eaten! The staff was super nice. Thanks

Eating is always a culinary delight. Even if you wait a while for your food, it's worth it. The homemade burger sauce is too delicious, see for yourself.

NOT HALAL!! I've eaten burgers there a few times and it was really tasty. However, I heard from a very close source that the meat is not slaughtered halal. It is confirmed and said that it is Helal, but it is not at all. If that's true, it's the last one. A lot of Muslims come to you on Ramadan or in general just to be lied to by you. I won't go there again and I'll advise everyone in the area against it. Answer: I'm just sharing what I've heard from your own employees. You should read properly. I said “it should be true” and not that it is. Also, I don't know exactly what kind of certificate you are talking about. There is no mention of Halal in your answer?

Wow, wow, woooow. Were here at lunchtime today, the restaurant is nicely and modernly furnished. Service is quick & polite. Food was great, best smash burger we've had so far. It's definitely worth a visit, we can only recommend it! :)

Absolutely worse service after waiting for 1 hour still no food. This has happened many times and I'll never go there again. Not recommended

Great service, the food came quickly and warm. The burger is a 12/10 and the truffle mayo is great! 🫶🏻 I will definitely come back

There was a mouse running around under the tables and the staff didn't really care, even after it was pointed out. The taste of the food was okay, although we had to wait quite a long time.

Simply recommended very tasty, clean and above all nice staff. If I could I would give 20 ⭐️

First of all, the burger is delicious. Certainly commendable as a takeaway. Unfortunately, the restaurant smells of stale smoke. The table was shaking. The drinks were only moderately cold. Almost warm. The fries were heavily seasoned with herb salt. Even though the place was almost empty, my burger was prepared with onions, contrary to my order. You really have room for improvement. But like I said, the burger was good!

The burger was just great! Despite the smash patty, it's still quite juicy. Delicious meat taste and good cheese. The fries were very crispy and delicious. The sauces (I think they are homemade) are also very good and go well with both the fries and the finger foods. We can only recommend this. I would love to come back.

Burgers are super delicious! If that weren't the case, I wouldn't order again. So why only 3 stars? The stated delivery time is always 60-85 minutes in the evening. After ordering, 90 minutes are displayed and after 90 minutes, you usually wait another 30-60 minutes. I always order around 6-7 p.m. When the food comes, it's a 50/50 chance whether it's still warm or already cold. As I said, the burgers are incredibly tasty, which is why I keep ordering despite the annoying waiting time.

Every time something is forgotten - once the fries, the penultimate time the truffle sauce and the last time the drink (Cola).

I ate there last Tuesday and was thrilled again! The burgers are incredibly delicious, but the service is what really makes the visit special. Arizon, in particular, is always helpful and pays exemplary attention to hygiene. Highly recommended!

The burger was fine, the sauce was too sweet for me personally, but the tastes differ. Fries were okay, frozen fries a bit seasoned. Buttermilk Chicken SUPER tiny and really dry. Min. as much breading as meat. You could have saved yourself. In my opinion, value for money is not that great.

The meat is often “sold out” or there are long waiting times but one of the tastiest burgers in Mannheim.

Very good food at a fair price. Smash Burger is highly recommended, gladly again.

Food is delicious, service is fast, friendly and uncomplicated. Gladly again.

Great burger, very tasty and friendly service.

Definitely great in terms of taste. just a little small, also a little more expensive than the competition

I can't say anything about the meal in advance, as there was no delivery at all. I called them on Monday and asked if they were open and if they delivered to the clinic. My call was around 4 p.m. and they said yes, it wasn't a problem. Then when I placed the order at 5 p.m., I was called 5 minutes later and they couldn't deliver the food, it was too busy. I told him it wouldn't be a problem for me to deliver the food at 6:20 p.m. and I would also come to the gate. The nice man on the phone then spoke to someone who then loudly refused to do this. Just note that the order was for €60! I should pick it up myself. I find it disgraceful!

We went to Smash Burger for the first time today and were really hungry. The food came to the table quickly and hot. Nice ambience, pleasant feeling. Staff very very nice. There are also verggie burgers. Great tasting burgers and very tasty fries that are seasoned with a herb salt that goes really, really well. By the way, there are also parking spaces in the area We'll definitely be back

A little hidden burger restaurant with really good burgers and damn tasty fries. If you are in Mannheim, definitely stop by. If I'm in Mannheim again for a training course, I'll definitely come by again 👍👍👍🍔

Best burger. Sick fries and nice staff. However, very cold inside, like in a cellar

. The quality of the ingredients is outstanding. The burgers are juicy, the buns are fresh and the homemade sauces complement the taste experience perfectly. The side dishes, such as the crispy French fries, are also of the highest quality. The service is quick and friendly. The staff always strives to provide guests with a pleasant experience and is available to answer any questions about the menu. The atmosphere in the restaurants is inviting and cozy. Although the decor is simple, you immediately feel at home and can enjoy the excellent burgers in a relaxed environment. In summary, Smash Burger in Mannheim sets new standards for burgers. If you're looking for the best burger experience in Mannheim, you can't miss Smash Burger. A visit is absolutely recommended!

Food really good, service very disappointing... first the fries didn't come with the burgers, even though we had ordered menu items. Then they didn't even apologize and in the end the drinks were added to the bill. If we hadn't asked for the receipt, we wouldn't have seen that €10 had been deducted too much. But still a recommendation in terms of food.

Really awesome burgers! Juicy patties, fluffy buns and mega sauces. Crispy fries, top service – always a pleasure!

Was awesome! Don't need to say much!

The second time we went there for free. The man first made us wait for 15 minutes and then told me that they didn't have any meat! THAT 2nd time for a burger shop a thing that doesn't work.

Tastes very good. Worth eating here