Serways Raststätte Königsforst West in Rösrath

The parking lot was completely overcrowded during our visit. Some cars were parked on the shoulder or in the employee parking lot. Restroom facilities were relatively small for the number of visitors. A €1 charge is made for the use of the toilet, and the voucher can then be redeemed in the shop. The prices for goods there are on the high side.

15.04.2025 shower still closed.... Overall, the toilet and parking lot are a mess. I do not recommend

I stopped in the morning to eat. The gentleman prepared me a breakfast of fresh eggs as I asked for without any problem. Very nice service. Unfortunately people do not appreciate someone's work, they see the tip of their own nose. Best regards

Friendly staff and not very dirty. Lots of deductions because it's a serways rest stop and they're all shit Greetings to all truck drivers who have to spend their monthly salary to eat a coffee or a shitty sausage

So far, pretty good for a short break

If you want to take a short break

I can't recommend it, the outdoor area is very dirty. Shards, rubbish bins too rubbish. Never again

It's not even worth stopping for 45 minutes! The bathroom, of course, in this “developed” country is paid for... At the entrance there are new expensive turnstiles, you pay 1€ and.... You go to the office)) and all the cubicles with toilets do not work and are closed, except for the 1st... out of 4. Charles!!! Naturally, there’s a queue for her from the turnstile))) Drive past this horror! Where are they going...?!?!?!

It's been a long time since I've seen such a dirty rest stop...the parking lot hasn't been cleaned in a while. Everything is just disgusting 😡

There is garbage everywhere, full containers. Unpleasant smell and constant noise. As of 04/05/25, the shower is not working, but I think that simply no one wants to keep an eye on it, that’s why they closed it. It's better to drive by

Too many people and not enough parking space

Cool rest stops with a full fridge with energy drinks from Kosovo but more expensive than here in Switzerland☝️

Very friendly employees, super friendly and in a good mood. Top Bockwurst in butcher quality.

We just rested there. I can't say anything about the rest house. The parking lot was uninviting, dirty and right next to the rest house's dumpsters. We will continue in the future.

Serves its purpose, quite a long waiting time - there is no rush, travelers also have time...

We can only report positively about the rest stop. Clean changing room, friendly and courteous staff, sockets available, good seating with children. Food and drinks are not cheap at any rest stop, but here you get portions that at least fill you up. Gladly again!

Dirty parking lot, no water, super ugly toilets, smelly + mess

Perhaps given the night time, I didn't find much, in fact the only sandwich was cold of course, also expensive... but the staff was kind. What can you take at three in the morning!

There is no free access to water anywhere. The only place where you can get it is a cafe. But there they will ask you 3€ for 5 liters of tap water. There is no way out. You'll sit here the entire break.

McDonald's is a joke. Fries felt 2 weeks old and reheated in old fat. Citizens look like they were made for 2 year olds. Smaller is no longer possible. I don't understand how you can still call something like that a burger. This store ends up on my black list. Toilet for 1 euro incredibly dirty and broken. Automatic toilet seat cleaning system broken and covered with unhygienic adhesive tape. Disgusting.

Once again, card payment doesn't work at servays

Toilets old, dirty. Staff unfriendly. 1 toilet fee on a plate.

The parking lot is always very dirty

Extremely poorly managed McDonalds, 4 employees stand around and chat, the food is served quickly, but the tables also look like crap. Only recommended to take away.

It is a quiet Rastatte with 2 charging stations of 150 kW. There are mainly trucks and little tourist traffic that stops there. Fine for loading. You shouldn't choose Serway if you want a nice lunch. But if you don't mind fries with bratwurst etc, then an efficient and quick stop because it is small and not busy.

Unfortunately, due to very heavy traffic, the parking lot is full to capacity and it is difficult to find a space. Even McDonald's or the toilet are difficult to get to. Lots of garbage. I will avoid this place.

Worse toilets ever, dirty. Toilets are ducktaped, grafity everywhere

The shower was not working and there was no place to take water. Also, anything can go so anything can go so but if it really go so if are so if it go Serways can improve their services

Avoid this place for weekend break. Shower kaput, staff doesn't really let you out to the outside world, gates locked.

Shower doesn't work parking lot is small better look for another noisy nothing doesn't work don't recommend worst parking lot

Easily accessible, nice service and good selection

Tip top. Friendliness and clean.

1 euro for the toilet....which are then still dirty.....for a portion of curry sausage and fries 10 euros....1 bag of mayo another euro....it's slowly getting really outrageous.. No one thinks about the truck drivers

Disinfection on the toilet seat defective. 2 out of 3 women's toilets clogged. Still 1 euro entrance fee.

Small coffee for around €3.75, the toilet coupon of €1 can be used

Although it was very crowded on a Friday afternoon, it was just too dingy. Toilets were very dirty, towels were empty and disinfection didn't work either directly on the toilet or as handstands, which I expect given that the toilet costs now €1. The counter at Safredo could have used a wipe down. Dallmayr machine was out of order.

Never again! The toilets are underground. Of the four women's toilets, which is far too few for the rest stop, one was completely broken, two others were damaged (glasses cleaning didn't work and components were sticking out) and all were extremely dirty. The payment machine didn't print €1 vouchers, it didn't print anything. And then you pay another €1 for that…

Would give zero stars if I could. Disgusting dirty and smelly toilets for €1 per person. Underground.

Terrible as usual... No soap in dispensers, paper towels everywhere. Smells like week old pee. Service as expected from serways...

The toilet is all empty and the information that it is empty was commented on with aha. Tables dirty, ordering terminals both not working, informed, was commented with aha, then ordered directly. There are 2 employees there, but you watch as the customer cleans the table and smile. is a snapshot, therefore only a short period of time, but unfortunately it was negative.

Everything okay. Toilets are clean and tidy. The shop has everything you need.

Great, I always like to stop here. Very friendly staff, very clean, good food, tasty and well prepared.

Disaster! The man from the toilet has locked everything and there is only one toilet that can currently be used. About 15 customers standing in the middle of the store and waiting. Apparently all the other toilets are broken

Toilet 1€ Shower 3€, but it's not working for about two weeks now. There's a fast food restaurant and a McDonald's Toilets are clean

Disastrous rest stop. The toilets were dirty. Herpes is available here for free. After one bite, two pretzels for €3.89 each ended up in the completely overfilled garbage cans because they were so dry and hard that they could have easily driven in a nail. By far the worst rest stop. Something for Peter Giesel and the Warning Rip-off series.

Being able to sleep wonderfully through the noise barrier

If the shower in a store or cafe does not work, I personally, as a driver, in principle do not buy anything in this store, does the shower not work? Then goodbye, I'm moving on!

We know that it's expensive at the gas stations, but that's too much cola 0.5 and 3.75 euros, there's no bigger option 🥴 it's a tragedy at McDonald's, the same prices are about 20% higher than in another parking lot, a tragedy, I don't recommend it

It would be nice if Hülya was a little funny.

No possibility to "go" outside the parking lot.

It's a rest stop like any other, but it was clean. Staff went like this. I come from retail myself, friendliness is a must..

There's a lot on offer, there's a rest area, you can get food and drinks but also snacks and whatever you need on the way through. Unfortunately extremely expensive, bockwurst with a roll and a bag of mustard €6, coffee €5. Toilets are operated by Sanifair and the condition is accordingly. It's a shame, you feel like you're being ripped off🤔

No towel paper in the women's toilet and no cleaning of the toilet seat

Had to take a quick break here Take a coffee and pee break. The coffee was typically Serways great.

Plumbing wasn't great Otherwise everything is good. E-car charging stations

I've never seen such a dirty rest area. Loud garbage. Toilets dirty. Incredible.

Nice rest stop and clean toilets.

The parking lot is crap, like most parking lots in large and rich Germany. Dirty toilets, no shower. Germans have a lack of respect for other people in their blood. Drama

Quite busy, only 2 fast chargers (nov24)

Clean toilet, good for a short break

Pleasant rest stop and clean parking lot

Over the last month, I stopped here three times and the shower didn’t work three times🤬 the shower is like some kind of nano technological mechanism that needs to be repaired for six months (I read a comment five months ago, it wasn’t working then) of the driver and so they live a dog’s life in kennels, isn’t it so difficult make some minimum comfort for the driver!!!! Shame on Germany

Catastrophic conditions!!! Toilets: The toilets were all completely dirty and there was no paper anywhere! In the anteroom near the sinks, the soap dispensers were empty and there were mountains of (paper) garbage on the floor because the trash cans were all full. McDonald's: There were three male employees present who were happy to chat while things were going on in the store. The floor, tables, counter, absolutely everything was super dirty and there was trash everywhere. Here too, all the trash cans were full and no one felt responsible. Food to eat there was handed out in paper bags because they didn't have clean trays.

Toilets are broken, showers don't work

One of the dirtiest rest stops I've seen in a long time. Toilets broken, everything dirty, disgusting. And one of the most expensive rest stops too. Not recommended 6 km further on, better try the next one.

A rest stop that was extremely crowded when I visited - on Thursday around 12.30 p.m. Nevertheless, the staff was relaxed and polite. The prices are corresponding to a rest stop. A word about the cleanliness of the toilets: In my opinion it is mainly up to the users.

I was a guest at Pension Velber for four nights and would like to thank you very much for the really warm and very friendly way in which I was welcomed. Hospitality is really important here. The guesthouse itself also seems well run, very clean and tidy - you immediately feel at home and on holiday. I'm already looking forward to my next North Sea vacation and will definitely visit this great accommodation again.

Small rest area. Toilets could have been cleaner.

Pffffff, what a mess both inside and outside...... If you see this...... better drive on.

It's absolutely unbelievable that you have to pay €1 for clogged and shitty toilets.

As German rest stops are usually, dirty, confusing, overcrowded, the charging station is somewhat hidden.

Mäcces good...Other food counter catastrophe...

Among the German rest stops, a nice one.

The normal Serways rip-off madness... Nothing more and nothing less

Everything was good, but the toilet was €1 and dirty

G E H T N I C H T I N D I E T O I L E T T E N! It's best to leave this incredibly dirty rest stop immediately. Massive rat plague!!!!!!

Disastrous toilets. It's a shame to have to spend money on it. Voucher here, voucher here. Germany has really come down in this regard. To be ashamed.

Great restaurant right on the highway for coffee and a snack

Antisocial for a small bottle of water €3.49. We just paid almost €15 for 2 liters of water. Why is there no legal authority to stop such usury?

Toilets dirty and smelly, shower out of order. However, the toll machines work great. Sausage with a roll 6 euros. The Germans went crazy.

Toilets always dirty and smelly. No paper. The left soap dispenser has been broken for over a year. Staff unfriendly. Parking lot full of trash and smell of urine at the charging station.

Parking for 45 minutes, nothing else to do here. There is nowhere to get water, there is a paid toilet and a shower too. The area has not been cleaned. Everything is dirty, even though there are a lot of trash cans. I do not recommend standing 24 and 45. If useful, put 💚

Worst Sanifair toilet I know, dirty and a bad smell, the floor stuck. We wanted to eat here but continued after the toilet, sorry we didn't have any appetite

Everything is fully glued / lubricated - wheelchair parking spaces are parked inconsiderately

Papenburg is a very nice town and it is clean

Rarely seen such dirty toilets. The floor in the toilets was disgusting. Why do I pay if there is no cleaning?

Incredibly dirty toilets for which you also have to pay 1 euro.

1€ for totally dirty toilets. An absolute disgrace!

In itself it's okay, but the toilet facilities are a horror, paying €1 for everything to be dirty. Mess!!!

Like any rest stop, normal or average food at totally overpriced if I can avoid it, I always give rest stops a wide berth

I visited the sanitary facilities. It was very clean there. The parking spaces are clean and clearly arranged. I hadn't visited the restaurants.

Run down toilets, 2 out of 4 were out of order, the rest in need of renovation. Having to pay a euro for this is ridiculous.

An extremely clean and very helpful rest stop

Why I can't put zero rate? I get from hard way. I want to take a rest for a bit. I go to McDonald's to take a coffee. It's cost me 4.99€ for large cup. I would say ok, no problem to price but why I need to pay also for toilet? Are you serious? Go outside and see what happening in parking. It stinks so much because you have toilet which costs 1€!!!

Shower not working and no info... I waited in line for a long time to find out. The staff doesn't speak German.

The rest stop itself was okay. The parking lot, it was Friday afternoon around 4:30 p.m., was a mess. I have never seen so many trucks in one go. They even blocked the road in places. It was a feat to get out of there again.

The shower does not work, it has been broken for a very long time. It should be fixed.

Small noisy parking lot, there are eateries

4 men's toilet cubicles. Of these, 3 are permanently completed. And then a coach comes. Great. Not recommended. And cleanliness also leaves something to be desired.

So far a good and clean rest stop. The corridor for the women's toilets is a bit narrow and with 4 cubicles it obviously takes a while until you can relieve yourself.