Serways Raststätte Königsforst West in Rösrath

Plumbing wasn't great Otherwise everything is good. E-car charging stations

I've never seen such a dirty rest area. Loud garbage. Toilets dirty. Incredible.

Nice rest stop and clean toilets.

The parking lot is crap, like most parking lots in large and rich Germany. Dirty toilets, no shower. Germans have a lack of respect for other people in their blood. Drama

Quite busy, only 2 fast chargers (nov24)

Clean toilet, good for a short break

Pleasant rest stop and clean parking lot

Over the last month, I stopped here three times and the shower didn’t work three times🤬 the shower is like some kind of nano technological mechanism that needs to be repaired for six months (I read a comment five months ago, it wasn’t working then) of the driver and so they live a dog’s life in kennels, isn’t it so difficult make some minimum comfort for the driver!!!! Shame on Germany

Catastrophic conditions!!! Toilets: The toilets were all completely dirty and there was no paper anywhere! In the anteroom near the sinks, the soap dispensers were empty and there were mountains of (paper) garbage on the floor because the trash cans were all full. McDonald's: There were three male employees present who were happy to chat while things were going on in the store. The floor, tables, counter, absolutely everything was super dirty and there was trash everywhere. Here too, all the trash cans were full and no one felt responsible. Food to eat there was handed out in paper bags because they didn't have clean trays.

One of the dirtiest rest stops I've seen in a long time. Toilets broken, everything dirty, disgusting. And one of the most expensive rest stops too. Not recommended 6 km further on, better try the next one.

A rest stop that was extremely crowded when I visited - on Thursday around 12.30 p.m. Nevertheless, the staff was relaxed and polite. The prices are corresponding to a rest stop. A word about the cleanliness of the toilets: In my opinion it is mainly up to the users.

Toilets are broken, showers don't work

I was a guest at Pension Velber for four nights and would like to thank you very much for the really warm and very friendly way in which I was welcomed. Hospitality is really important here. The guesthouse itself also seems well run, very clean and tidy - you immediately feel at home and on holiday. I'm already looking forward to my next North Sea vacation and will definitely visit this great accommodation again.

Small rest area. Toilets could have been cleaner.

Pffffff, what a mess both inside and outside...... If you see this...... better drive on.

It's absolutely unbelievable that you have to pay €1 for clogged and shitty toilets.

As German rest stops are usually, dirty, confusing, overcrowded, the charging station is somewhat hidden.

Mäcces good...Other food counter catastrophe...

Among the German rest stops, a nice one.

The normal Serways rip-off madness... Nothing more and nothing less

Everything was good, but the toilet was €1 and dirty

G E H T N I C H T I N D I E T O I L E T T E N! It's best to leave this incredibly dirty rest stop immediately. Massive rat plague!!!!!!

Disastrous toilets. It's a shame to have to spend money on it. Voucher here, voucher here. Germany has really come down in this regard. To be ashamed.

Great restaurant right on the highway for coffee and a snack

Antisocial for a small bottle of water €3.49. We just paid almost €15 for 2 liters of water. Why is there no legal authority to stop such usury?

Toilets dirty and smelly, shower out of order. However, the toll machines work great. Sausage with a roll 6 euros. The Germans went crazy.

Toilets always dirty and smelly. No paper. The left soap dispenser has been broken for over a year. Staff unfriendly. Parking lot full of trash and smell of urine at the charging station.

Parking for 45 minutes, nothing else to do here. There is nowhere to get water, there is a paid toilet and a shower too. The area has not been cleaned. Everything is dirty, even though there are a lot of trash cans. I do not recommend standing 24 and 45. If useful, put 💚

Worst Sanifair toilet I know, dirty and a bad smell, the floor stuck. We wanted to eat here but continued after the toilet, sorry we didn't have any appetite

Everything is fully glued / lubricated - wheelchair parking spaces are parked inconsiderately

Rarely seen such dirty toilets. The floor in the toilets was disgusting. Why do I pay if there is no cleaning?

Papenburg is a very nice town and it is clean

Incredibly dirty toilets for which you also have to pay 1 euro.

1€ for totally dirty toilets. An absolute disgrace!

In itself it's okay, but the toilet facilities are a horror, paying €1 for everything to be dirty. Mess!!!

I visited the sanitary facilities. It was very clean there. The parking spaces are clean and clearly arranged. I hadn't visited the restaurants.

Like any rest stop, normal or average food at totally overpriced if I can avoid it, I always give rest stops a wide berth

Run down toilets, 2 out of 4 were out of order, the rest in need of renovation. Having to pay a euro for this is ridiculous.

An extremely clean and very helpful rest stop

The rest stop itself was okay. The parking lot, it was Friday afternoon around 4:30 p.m., was a mess. I have never seen so many trucks in one go. They even blocked the road in places. It was a feat to get out of there again.

The shower does not work, it has been broken for a very long time. It should be fixed.

Shower not working and no info... I waited in line for a long time to find out. The staff doesn't speak German.

Why I can't put zero rate? I get from hard way. I want to take a rest for a bit. I go to McDonald's to take a coffee. It's cost me 4.99€ for large cup. I would say ok, no problem to price but why I need to pay also for toilet? Are you serious? Go outside and see what happening in parking. It stinks so much because you have toilet which costs 1€!!!

So far a good and clean rest stop. The corridor for the women's toilets is a bit narrow and with 4 cubicles it obviously takes a while until you can relieve yourself.

4 men's toilet cubicles. Of these, 3 are permanently completed. And then a coach comes. Great. Not recommended. And cleanliness also leaves something to be desired.

Small noisy parking lot, there are eateries

A lot of waste on the side, toilets not clean.

Clean and tidy rest area with nice staff.

an MC station so SUPER tasty. Plenty of parking spaces available. Toilet at the gas station costs 1 euro as always, everything is clean.

Perfect place to refuel with CNG, just before you enter Belgium again.

The sanitary facilities are really disgusting (all the toilets are completely dirty, it doesn't seem like they are cleaned during the day), it's better to go outside behind a hedge or sit on a garbage can, even that is more hygienic. Be ashamed of asking for money for this.

The toilets stink and are extremely dirty and dusty. Apparently it hasn't been cleaned for months.

The service was very friendly and nice, the toilets are very clean.

Very nice, but was only here for the toilet

We were there for breakfast. I had a classic breakfast consisting of a roll, 1 croissant, cheese, salami and jam. It was good and I can recommend it.

Toilets for €1 are dirty and smelly

The toilet is dirty and costs 1 euro, it would be good if Sanifair would be interested in who they grant the license to

Now 1 euro for what? It smelled of urine and feces. The waterless urinals are a long time behind them. The automatic disinfection system in the toilets was broken. The soap dispensers too. The Dyson Air Dryers also distributed all of their long-collected bacteria throughout the room with all their might.

Toilet is clean. Service very nice and helpful

I always ask myself why it has to be so expensive at a rest stop. People drive off the highway past a chip shop.

Long waitingqueue for macdonalds and terrible prizes for everything.

Unfortunately, the rest area is quite crowded and therefore quite prone to traffic jams. The food is OK.

Overcrowded, the men's toilet stinks and the floor is completely covered in urine, there are few parking spaces. Plus expensive coffee but only one toilet stamp can be redeemed. No wonder everyone prefers to pee in the bushes and move on quickly!

Disgusting toilets for 1€ absolutely outrageous. Bulldozer over it and rebuild.

The rest area was filthy from evening to midday, there was no one to clean (Friday), the trash cans were full and the meadows were so wet that they couldn't even dry anymore... The toilets in the evening/night were totally disgusting and in the morning a single employee tried to clean up all the dirt. But there were far too few toilets for so many holidaymakers and he couldn't keep up. He also had to wait forever. We ate at McD and that was just as usual. Vouchers from the toilet could be redeemed. 1 voucher for 1 item. Oh yes, the shower (1!!!) was broken and had probably been broken for a long time because it was used as a cleaning storage area. The staff was nice but overwhelmed and clearly understaffed. Here too... No WiFi...

You buy two rolls for €2.98 and then find out in the car that they are bricks... so three euros out the window

Just a stopover...excellent place for a bite to eat and a bathroom break

Busy, usual high cost. Limited parking

If I pay €1 to use the toilet and it's just disgusting, then that's an outrage. And the rest is completely messed up too. Never ever.

Toilet dirty, no paper towels, changing room not available because key couldn't be found. The only positive thing is that the staff is friendly

The toilets were very clean, as was the sales area. Everything was very well stocked and the prices were very expensive like at all other rest stops.

Toilet OK, restaurant with usual prices. Coffee was quite drinkable. The location around the parking lot is quite disgusting because people use the edge and meadow areas as a toilet, perhaps this is due to the Serway prices for the toilet of 1 euro per person.

We were there at 4 o'clock and Demac was on but closed, the middle shop was open. The toilet was very dirty and the floor was sticky, waste bins in the toilet were overfull. The coffee machine was quite pricey and should have multiple languages, but it didn't.

Employees were somehow disrespectful and listless but service was still quick

I was only there briefly in Maeckes with my fellow passengers. But I didn't buy it, too expensive. In any case, the parking lot was busy!

Far too little parking space for a rest stop

It's an outrage to charge 1 euro for this toilet service. Sanifair toilet but nothing works. Urine smell, trash cans overflowing, toilet disinfection doesn't work.

exaggerate expensive 1 small bottle of water costs €3.89

Very disinterested staff which doesn't look fresh either. Toilets, for which you have to pay a euro, are very dirty, urine on the ladies' seat, rubbish bins completely full, with a large pile still on top. We are happy to pay for toilets, but not if they are so dirty. We are not used to this, very unworthy of Germany.

Toilets are not cleaned, but a bucket of water is added, so that the floor is soaking wet. Add some air freshener with the flower spray and you're done!

I know that the Raststätte along the highway are expensive. But I think a euro for a visit to the toilet is quite expensive. If you find a super clean toilet, it would still be okay. But the floor was sticky, it smelled, the toilet roll was almost empty, the toilet brush was broken and the sinks were dirty. Plus 4 toilets in a very busy area is far too few in my opinion.

A comfortable place to rest with a nice view.

Quick for a coffee to go. Despite the huge crowds, the staff is friendly. But it remains a rest stop that is not designed for this rush.

Disastrous toilets – clogged, dirty, wet floors, unbearable smell. The entire room was dirty. Charging €1 for this is outrageous and makes it impossible to use.

Be sure to keep going! Don't rest!! I bought a sandwich with cheese and it cost about €7. It was basically just topped with Gauda, ​​without any spreadable fat/mayonnaise, without any vegetables, etc.! The bread was also stale... This is an outrage. The prices for coffee and the like are far from reality. Also completely overcrowded due to the rush of travelers. Absolutely not recommended...

catastrophe catastrophe The friendly waitresses don't console you... Snacks were ok 😊 but the toilets leave a lot to be desired. No shower...broken for a long time. As a severely disabled person, it is not possible for me to use the toilet because no one has the key. On the door to the disabled toilet it said that the key had to be picked up from the waitress. Unfortunately, the ladies explained to me that the key was with the cleaner and that's why they couldn't get the key. The operator of the rest stop should be ashamed of himself

The toilets are so dirty that you can't use them. When you ask why they are so dirty and unhygienic, they point out that sanifare is to blame. Paid 2 euros for free and had to continue driving.

The toilets were extremely dirty

Very nice service and delicious freshly made coffee. Enough to choose from in the shop to eat and drink. Top

No chance for vegans to eat here. Simply no longer up to date.

A rest stop, the toilets are broken and you have no option even though drinks and food are sold

Key word here is expensive Paying for unsavory toilets

Rarely seen such a shithole! There is plenty of paper in the toilet, but not in a way that you can use it, but rather spread out on the floor. Give it a wide berth, every Dixi is cleaner! Unfortunately I have to give one star to be able to post this

A dirty rest area, we drove straight on with our dog... Only the toilet man tried very hard

I've rarely seen so much trash and dirt in a rest stop 🥴

Terrible place to be. Very dirty and it stinks. Get out of here as quickly as possible!

Excrement, unmotivated employees and expensive! It's a “normal” holiday Saturday. It is July 13, 2024 at 6 a.m. and my child has to “grow up”. So I paid one euro to go to the toilet. Three of the four cabins are in use, two of which are obviously full of defecation and have urine on the seat - so they are eliminated spontaneously. The extremely unmotivated employee only reacts to a clear announcement and rambles something about being broken. Since when can a rag be broken? I understand this disillusionedly after the fourth cabin becomes free and I see what is actually a very clever cleaning device, but unfortunately it is also clumsily struggling with excrement, which it distributes evenly on the glasses, while it is actually supposed to disinfect and clean them . The employee slams the doors and tries helplessly with the brush to remove or distribute the excrement scattered everywhere... you don't know. After my own initiative, I manage to get a toilet in such a condition that my child can relieve himself. I clumsily injure myself on the poorly deburred and, above all, non-functioning paper roll holder on my left index finger. If the wound does not get better, a visit to the doctor may be followed by a report in order to bring more public attention to the condition prevailing here. Why, for example, do our dear neighbors from the Netherlands manage to offer all of the toilets that have been visited so far and are subject to a fee in a presentable condition? The photo was taken after my own “cleaning campaign” in the area of ​​tension between the given possibilities and the time demands of my child...Parents will certainly understand what I mean. What an unspeakable outgrowth of Serway's monopoly. PS to your answer: your own controls should ensure the standard you mentioned and not the recession of customers. You shift one of your main tasks onto the customer.

All entrances and paths are blocked by trucks, making it almost impossible to get through - a major safety risk Toilet not clean either

There is a large parking lot for trucks, the shower is 3 euros and the toilet is as much as you can afford. The prices on the menu are ok.

The whole building has no water and it was open so you couldn't go to the toilet or something.