Schloss Eberstein in Gernsbach

Schade, auf Grund des hervorragenden Rufes und der örtlichen Nähe zu meiner Schwiegermutter hatten wir uns für eine Mittagessen in der Schlossschänke entschieden, und mit Blick auf die Karte auch schon auf das ein oder andere gefreut. Bereits bei der Online-Reservierung erhielten wir keine Rückmeldung - gut kann passieren, also hinterher telefoniert. Am anderen Ende der Leitung eine Dame die kurz und knapp nach meiner Telefonnummer fragte und bereits wieder auflegen wollte, bis ich erneut nachgefragt habe ob der Tisch für in zwei Tagen denn nun reserviert sei? - Ok, auch hier habe ich gedacht, es kann immer mal Stress Situationen geben oder die Unerfahrenheit der Mitarbeiterin könnte dazu geführt haben.... Nun gut, am Tag der Reservierung sind wir 2 Stunden mit dem Auto angereist, haben meine über 90 Jährige Schwiegermutter ins Auto gepackt und uns auf ein tolles Mittagessen gefreut. Früher war Sie immer gerne auf dem Schloß Eberstein zu Besuch und hat vor allem das Ambiente stets gelobt. Am Parkplatz angekommen sind wir ausgestiegen, haben die Aussicht genossen und uns langsam auf den Weg zur Schlossschänke begeben - die Treppe erschien uns durch die physischen Unzulänglichkeiten der Seniorin keine gute Wahl zu sein. wir liefen auf das verschlossene Eingangstor im Garten zu, sahen zwei Mitarbeiterinnen, welche mit dem Richten des Außenbereiches beschäftigt waren und fragten höflich nach dem Eingang - kurz und knapp " Hier ist zu , wir machen um 12 Uhr auf" - wir haben nochmal nachgefragt, ob wir eventuell schon auf das Gelände dürften, damit sich meine Schwiegermutter hinsetzen könne, da sie nicht so lange stehen kann. Auch hatten wir erwähnt, dass wir für heute reserviert hatten. Wiederrum kam eine knappe nicht sehr höfliche Antwort "Wir machen um 12 Uhr auf, wenn sie sich setzen möchte, befindet sich eine Bank wenn wir die Treppe wieder hinaufgingen." - Etwas konsterniert von diesem Verhalten hat sich mein Mann dann entschieden im oberen Teil des Geländes zu fragen ob es dort eine Möglichkeit gäbe, auch dort wurde uns zu verstehen gegeben, dass man damit eigentlich nichts zu tun habe und gerade ein Kochkurs liefe - so stehen gelassen haben wir uns entschieden unverrichteter Dinge wieder zu gehen. Unter Gastfreundlichkeit und Willkommenskultur verstehen wir etwas anderes - selbst auch aus der Gastronomie kommend, völlig unverständlich. Wir haben um 11:42 Uhr das erste Mal die Mitarbeiter angesprochen, gefahren sind wir schließlich als das Tor immer noch verschlossen war um 11:54 Uhr. Früher hätten wir unseren Gästen den Zutritt ermöglicht und gegebenenfalls noch einen zusätzlichen Umsatz mit einem Aperitif erzielt... Egal, wir hatten dennoch einen tollen Tag, denn ein anderes Restaurant mit freundlichem Personal hat uns "aufgenommen" und überzeugt. Normalerweise beteiligen wir uns nicht an Rezessionen und Bewertungen, hier allerdings dachten wir man solle die Erfahrung durchaus kund tun, denn sonst werden auch andere enttäuscht. Gerne hätte wir unser Unbehagen auch bei den zuständigen Mitarbeitern / Betreibern kund getan, jedoch war weder in der einen noch in der anderen Restauration jemand zuständig oder offen hierfür.

So beautiful - highly recommended

Great hotel and location. Small drawbacks in the service, but great food, planning, and the breakfast is also excellent. We look forward to our next visit

We got married at Eberstein Castle this year. It is a beautiful location and we can highly recommend it for a celebration. A very competent team looked after us from the start and was open to all questions and requests. The food was great and individual requests were catered for very well.

Good food in a historical ambience, despite a few small "slips" in the service, an overall successful evening. One of the most beautiful beer terraces I know invites you to relax, drink and eat.

The breakfast is royal. Unfortunately our bed wasn't as regal. The torn carpet on the steps poses a tripping hazard.

The view is definitely a highlight! :)

Went to the restaurant, which was good. Therefore, no rating for the rooms. The castle looks nice, though. Staying the night there might be fun.

We were there this weekend and had a junior suite. Very spacious and very very clean. Everything your heart desires was provided. There was fresh fruit every day in the corridors in front of the rooms. The entire area/castle 🏰 was extremely well maintained. The staff is more than friendly and super nice. There was no laundry left unturned. The breakfast was sensational! The atmosphere in the hall during breakfast was fantastic. Kudos to everyone. We'll be back.

A cozy restaurant/beer garden. Great view of the valley and the Black Forest. A good card with enough offers. Everything tasted very good. However, in my opinion the price-performance ratio is not right. 32 euros for a veal schnitzel with potato salad and cranberries is very expensive. The situation is similar with the other dishes. The parking conditions for cars are also suboptimal. Far too few and very narrow street. Nevertheless, the castle terrace ambience is very beautiful and extraordinary.

We were in the restaurant (the Schänke, not the Gourmet) and found it delightful. Simply a great location with a corresponding view, even if the village is unfortunately somewhat spoiled by the factory. Food - there are also delicious vegetarian options - really excellent, attentive service, everything a nice evening with friends should be like!

A great location, great staff and amazing food.

Stopped for lunch, which was fab. The most marvellous view on the terrace. Nice waiters, polite and friendly. Posh and historical

Magical, fabulous setting with views.

We wanted to spend a nice evening in the castle tavern. That would have been successful if all the drinks hadn't ended up on my skirt right at the beginning. It can happen, the young woman also apologized, but that was it! Nothing came from the restaurant. As I leave I ask who I can send the cleaning bill to. The answer was: the young woman... That's it. No other form of apology. I know this differently from other, less expensive restaurants. It's a pity the Werner family...

90th birthday, everything was great. Great food, nice staff, I can only recommend it.

Had lunch there. Superb Maltausch. Great service, spectacular views and beautiful surroundings. Love it.

Cool location for fine dining in the gourmet restaurant or for everyone in the beer garden or for a stylish wedding in the rose garden. We enjoyed the tour of the castle and the delicious food. Thanks.

We had a great evening in the tavern. Fish fondue with great side dishes and delicious wine. Friendly service and beautiful location. Hotel, gourmet restaurant, tavern and castle flair. Very nice!

amazing Restaurant, amazing hotel, amazing stay there!!! we enjoyed our stay so much! everything is lovely furnished and the staff is very nice.

Hello 😊 We were a group of 6 people on an E-Bike. We took place on the terrace from where we had a beautiful panoramic view of the valley. Fast service, smiling staff. I noticed that there were bowls for doggies so I think they are accepted there. I can only recommend this establishment.👍👌

We stayed for one night here, 2 parents and 3 kids and we had a fabulous experience. We got a huge suite with 3 bedrooms, a private garden and even a outdoor cabin. The staff was super friendly and flexible. The location is romantic, with lots of fresh air and green forest. We would definitely love to visit here again.

Very nice terrace. Friendly and smiling welcome. Impeccable kitchen. Beautiful view of the valley.

beautiful castle, poor overwhelmed service; Room wasn't cleaned, no towels.. Bathroom is tiny despite the comfort room, shower in bathtub that is installed the wrong way round. Rather impractical for showering, as the sloping roof restricted freedom of movement. Rooms ok so far; The highlight is the air conditioning with super “quiet mode”. It was good to have when the outside temperature was 31°C (under the roof). TV from the last century. Some programs were missing. Candlelight dinner without candlelight (ok, it was outside), aperitif was forgotten; Time between intermediate course and main course 1 hour; Kitchen was overwhelmed because of the full beer garden. The view and location under the plane trees is wonderful. So it was a bit of a mixed experience. For these room prices and what's on offer, it's not a recommendation. Too bad. :-(

Worth seeing ambience. Great view and great food.

A beautiful place! The food was fantastic, high quality, the view was indescribably beautiful!

Castle looks good from the outside, very nice view of the valley, lots of parking spaces

Nice view, just had a drink there

Castle looks good from the outside, very nice view of the valley, lots of parking spaces

Fantastic views, great staff, delicious food.

I wanted to say a huge thank you to the team, they were very professional and I can recommend them. My thanks also go to MARSELLA, ZEYNEP and YANNI and huge praise to you. THANK YOU ❤️🙏

We like the small luxury hotels of this world and their friends and we were under the false impression that this was one of them. Wrong! This hotel specialises in weddings and this is reflected in everything, such as the staff. As an individual guest you do not like to be surrounded by wedding guests, who have their own way of celebrating. The basic restaurant also lacks quality, related to its prices. A very modest Wiener Schnitzel with only potato salad for 31.50 euros is too much. In the morning our bathroom, though impressive, provided no water. A reduction on the bill was given, kindly, but nevertheless: not the concept of luxury! Look for nicer hotels is our advice. The view is impressive, though.

If you want to enjoy the view on the plane tree terrace, you should reserve well in advance. Very friendly service.

Exceptional and very special place, amazing canapés , amazing event space !

Despite the large number of staff, coordination is poor even when the number of visitors is low, resulting in unnecessarily long waiting times from table allocation to table service. In addition, the food wasn't worth the prices, overall it wasn't very motivating to come back or recommend it. Only the view is priceless...and free...

Great view and very friendly and attentive service staff. Food delicious, drinks refreshing. The price is a bit higher but definitely worth a visit.

Top location, great location with a view over the valley. great service in the hotel and restaurant. The menu was very tasty. The good red wines weren't quite our cup of tea. But that's a matter of taste.

This is an awesome place to stay and to enjoy. Whenever you get the chance to visit this breathtaking place with absolutely great service and food: take the chance.

Totally beautiful, great vineyard on a steep slope with a great view

We got married at Eberstein Castle in June. From the initial contact through the planning to our big day, we were looked after perfectly and felt totally comfortable. The entire team is very professional, super friendly and passionate about it - our guests also noticed this. We would like to thank you very much and can only recommend the location.

A completely successful evening in the best ambience and super attentive service

Mega location, great summer party, top DJ and light DJ

Fantastic view. Beautiful wedding location. Very good food.

Restaurants top Location, location fantastic Hotel flop, breakfast but great The plantation terrace is fantastic and the service is excellent. A very friendly restaurant manager and the service staff are also very attentive to you. Delicious food that is beautifully presented. The star restaurant is also characterized by top service. As well as delicious, special dishes and new worlds of taste. You feel very welcome. Mr. Werner was also very likeable. Hotel: Here we can only praise the breakfast and the service in the very nice breakfast room. The cleaning staff in the house are also very friendly. While the couple in front of us were being courted by the owner and the hotel manager at checkout, we didn't even get a "good morning" from him or a "goodbye" from her. Perhaps if we had had a nicer suite we would have liked to visit Eberstein Castle again and recommend it to others. So we can only recommend the restaurants. I used to spend a lot of time in hotels for work and I rarely had such an unpleasant night's sleep. The junior suite was dark, old upholstered furniture and carpet. An old bathroom with a shower bathtub. Completely different from all the pictures on the internet. This suite is not shown there. But you won't be asked how you liked it when you check out...

This is really an insider tip, very pleasant atmosphere and excellent staff!

The food is mediocre, especially for the price, but the view makes up for it.

location close to Baden-Baden, a hilly area where you can reach the heights and admire the hilltops and where you can recharge your batteries in nature

The unique view where your eyes can enjoy. We are very satisfied. Thank you very much.

Had visitors from Hamburg and they were very enthusiastic about the beautiful ambience. Service tried very hard to get us a table on the terrace (May 1st) Cake was also very tasty...

Well, the toilet doesn't meet the standard set here. We still see a need for action here.

We ate there on the plane tree terrace on Mother's Day. The service and food were excellent. Unfortunately we had to wait over an hour for our food 😞

Very beautiful, fantastic view!

We visited the terrace restaurant with 14 people for a wedding reception. We sat with a spectacular view of the valley and enjoyed a fine meal and dessert. Excellent wine and courteous service. Thank you!

Als Erstes muss man festhalten, dass das Essen in Ordnung war. Leider spiegelt der Service in keiner Weise den 1 Stern wieder. Verwelkte Blumen auf dem Tisch, die Räume über voll mit Gästen und der Sommelier mehr als überfordert. Das Essen kommt in der Geschwindigkeit eines Fastfood Restaurants, der Aperitif ist noch nicht bestellt, da steht schon der Gruß aus der Küche auf dem Tisch. Die Vorspeise kommt so schnell, so schnell hat man den Wein zum Essen nicht bestellt und von den vielen Kellnern ist nach dem Nachtisch keiner mehr zu sehen und man muss als Gast mit Handzeichen auf sich aufmerksam machen, wenn man noch etwas bestellen möchte. Auf der Website ist ein Hinweis, das man das Hotel auch per WhatsApp kontaktieren kann. Gute Idee dachte ich, wir waren 15 Minuten später dran. Also schnell eine WhatsApp mit der Verspätung geschrieben - die Antwort des Hotels mit einer Frage, in welchem Restaurant ich reserviert hätte kam dann auch drei Tage später an. Aus meiner Sicht ist dieses Restaurant zu diesen Preisen mit diesem Service nicht zu empfehlen- da gibt es durchaus bessere Lokalitäten in Baden-Baden und Umgebung.

We were just there for the view, next time we will also visit the restaurant with a nice outdoor area

The location......the rooms......the breakfast room.....I don't think it could be any nicer than that. The price... we don't talk about that. Sometimes you just have to sin. You should treat yourself to a little break.

There is a very good restaurant here. The service in the catering area is nice, friendly and attentive. The dishes are delicious. The buildings are in very good condition inside and out.

Wir waren gestern (28.03.2024) für das 6 Gänge Menu im Gourmet Restaurant (1 Michelin Stern) „Werners Restaurant“. Besonders im Vergleich zu andern 1 Sternen Häusern können wir nur 11 von 10 Punkten vergeben. Der neue Küchenchef aus Südafrika ist sensationell. Tolle Teller, tolle Geschmäcker, besser geht nicht. Auch preislich im „Michelin-Vergleich“ fast unschlagbar. Der Service und die Weinauswahl auf demselben hohem Niveau! Wir hatten einen extrem tollen Abend! DANKE!! Ein Besuch ist zu 101% zu empfehlen!

Nice, secluded hotel with great views. Very nice welcome, room furnishings were also really nice and romantic with lots of pillows and blankets and fit the building, breakfast was absolutely sufficient in a nice room. Unfortunately 1 star deducted because the mattress was far too soft and the television hung awkwardly on the side of the bed.

Großartige Location für eine Geburtstagsfeier. Das Menu war unglaublich toll und hat alle Erwartungen übertroffen. Ebenso perfekt war der Service und alles drum rum. 100% empfehlenswert für Leute die ein exklusives Menü und hervorragende Weine zu schätzen wissen. Wir kommen sicher bald wieder.

A fantastic place, good food and friendly service - we'll come back again and again!!

"I recently had the pleasure of staying at Schloss Eberstein in Germany, and it was an absolute delight. Nestled amidst the picturesque beauty of the Black Forest, this historic castle-turned-hotel offers a truly magical experience. From the moment I arrived, I was captivated by the charm and elegance of the surroundings. The staff were incredibly welcoming and attentive, ensuring that every aspect of my stay was perfect. The rooms were luxurious and well-appointed, with breathtaking views of the surrounding landscape. I especially enjoyed the delicious cuisine served at the hotel's restaurant, which featured fresh, locally sourced ingredients prepared to perfection. Whether you're seeking a romantic getaway or a relaxing retreat in nature, this hidden gem in the heart of Germany is the perfect destination. Overall, my experience at Schloss Eberstein exceeded all expectations, and I cannot wait to return. I highly recommend this enchanting hotel to anyone looking for an unforgettable stay in the Black Forest."

Beautiful place high above the Murgtal.

Very well-preserved castle above Gernsbach with a quiet hotel, great menu and beautiful view.

A very beautiful place. The view from above is gorgeous. The restaurant and hotel are excellent.

Unfortunately, the cake offered lacked the necessary freshness.

Great ambience, friendly service, excellent food

We had dinner at the Schlossschänke. There is nothing to complain about in terms of taste. The service was also really friendly and attentive. However, I would like to criticize the fact that we pointed out a week in advance that we needed a gluten-free meal. During the welcome, this was also mentioned again by the service, saying that the kitchen had been informed. Probably not, because the “greeting from the kitchen” came, it was a spread with bread containing gluten. There was no gluten-free bread - so no greetings from the kitchen. In the lamb's lettuce, the "Kracherle" was left out without replacement. Gluten-free croutons or nuts or pine nuts or something similar wouldn't have been rocket science. It's a shame, but as a food allergy sufferer you're often unlucky in restaurants. Unfortunately, the castle is not an isolated case. What is disappointing, however, is that you register the "special requests", are told that it is not a problem and then gluten is simply left out instead of being replaced. I found it very disappointing in a restaurant like this. Nevertheless, we are happy to come and will continue to do so.

We were here for a big birthday. The service, the room, the rooms and the food were simply perfect in the evenings and for breakfast.

War ein richtig schöner Abend im Gourmet Restaurant. Tatsächlich wären eher 4,5 Sterne angebracht.

Wir waren zum Candlelight Dinner in der Schloßschänke. Essen, Ambiente und Service waren wieder gewohnt top. Schade ist, dass einmal glutenfrei angekündigt war - mit einer Woche Vorlauf - und dann ein Gruß aus der Küche kommt, der aus Kräuterquark und normalem Brot besteht. Auch beim Feldsalat und der Suppe hat man die Croutons ersatzlos weggelassen. Da hätte man schon glutenfreies Brot besorgen können oder Nüsse auf den Salat geben können. Aber ohne diese Besonderheit war alles top und sehr empfehlenswert bei einem guten Preis - Leistungs- Verhältnis.

Waren zum Fondueessen hier und waren sehr zufrieden , Service super

Tolle Lage, im Sommer auf der Terrasse. Super Aussicht.

Breathtaking location! Best German food I’ve had! Staff was very friendly and rooms were very nice!

Lugar ideal, campo, montaña, excelente comida A 9 km de baden baden Si tienes auto, ideal.

Ausgesprochen schön und wirklich tolles essen!

Wie immer hat alles, bis ins letzte Detail, gepasst. Top Zimmer und freundliches Personal. Herausragend war und ist die Küche. Die Speisen waren und sind nicht einfach "nur" handwerklich perfekt umgesetzt, sie sind überdies kreativ, überraschend und dadurch immer wieder ein absolutes Erlebnis.

Wir waren bei einer Hochzeitsgesellschaft eingeladen. Essen und Service waren vorzüglich und den weitesten Anfahrtsweg wert. Wegen meinem Gibsfuß wurde für mich die gesperrte Terrassentüre geöffnet und ein gesperrter Waldweg für ein Auto die Erlaubnis erteilt. Vielen herzlichen Dank für den angenehmen Aufenthalt.

Galladinner der Azubis Es war sehr fein

Das Essen ein Gedicht. Der Service sehr zuvorkommend. Das finde Ambiente einfach toll.

Ein süßes kleines Hotel, sehr freundliche Mitarbeiter, am Empfang wird man freundlich begrüßt und auch die Frühstücksdame war sehr aufmerksam und freundlich. Beim Frühstück gab es alles was man braucht, inklusive sehr leckerem Kaffee! Das Zimmer war sehr geräumig und gemütlich eingerichtet, die Matratzen dürfte ein kleines bisschen härter sein, aber das ist für jeden anders. Wir waren rundum zufrieden und werden wiederkommen!

We stayed two nights when the gourmet restaurant was closed (which they told us after we booked), so for dinner we had to use the other restaurant and that certainly was not 'gourmet', especially the first night (which was our special occation for celebrating 65 years of knowing each other) when we went for the Castle 3-course menu. On that night we were the only guests and it was unfortunately not the gourmet chef in the kirchen. Entre was fine, the main dish was very disappointing - an excessive amount of overcooked pasta taking up half the plate, the goose meat fine but burried in rich sauce and onions - dessert ok, but all in all far, far too much - we had to let at least half of it go out and that hurts and makes you angry. The access to the restaurant is terrible, many, many steps and turns and in the dark, as it was, dangerous - we were let through the kitchen as my wife walks with a cane. And did anyone acknowledge the reson for our special visit (which I did slip in when I booked), reception or restaurant? It would have been nice.

+ Sehr, sehr netter und hilfsbereiter Service + Tolle Aussicht + Sehr gute Frühstücksauswahl + Obst beim Frühstück toll hergerichtet und von sehr guter Qualität + Aufmerksamer und netter Service auch beim Frühstück; man wird z.B. sofort gefragt, was man trinken möchte und bekommt es umgehend gebracht + Sehr guter Wasserdruck in der Dusche + Zimmer schön eingerichtet - Brot und Brötchen beim Frühstück trocken und recht hart - Teppichboden im Zimmer - Matratzen im Bett nicht so gut und mit großer "Besucherritze" - Boden in der Dusche ist glatt (ich bin ausgerutscht und hab mir ziemlich weh getan) - Sehr ärgerlich: Wir wollten abends etwas essen und haben morgens an der Rezeption danach gefragt. Ein Restaurant sei an diesem Tag geschlossen, das andere aber offen und wir bräuchten nicht zu reservieren. Als wir gegen 20 Uhr vor dem Restaurant standen, wurde uns gesagt, man mache jetzt zu, weil zu wenig Gäste da sind. Eine andere Möglichkeit, in der Nähe etwas zu essen zu bekommen, gibt es nicht. Ein Taxi war wegen einer Großveranstaltung in Baden-Baden nicht zu bekommen, so dass wir auch sonst nirgendwo hingehen konnten. Wir konnten nur noch hungrig in unserem kleinen Zimmer sitzen, was ein sehr frustrierender Abend war.

Ein Besuch lohnt sic auf jeden Fall. Super Frühstück.

Menu im "Werner" war 5 Sterne wert, sensationelles Essen

Super schöne Zimmer und leckeres Essen 😄 Herrlicher Biergarten und ausgezeichnetes Gourmet-Restaurant. Die Schloßführung 👻 durch Herrn Werner war spitze

Wir hatten eine kleine Hochzeitsfeier, Personal war sehr nett und zuvorkommend. Wunderschöne Location, herrliche Aussicht und sehr gepflegt .

Mega tolles Ambiente, leckeres Essen in mitten einer tollen Natur mit Blick aufs hintere Murgtal.