Basierend auf 1.101 Bewertungen gefunden auf 1 Websites
Basierend auf 1.101 Bewertungen gefunden auf 1 Websites
Nº 12 unter 34 unter Baiersbronn
Nº 3 von 4 Gourmetrestaurant unter Baiersbronn
Stellungnahmen
A beautiful wellness hotel in the Black Forest! The location is simply stunning – surrounded by nature with a fantastic view. The atmosphere is relaxed, the rooms are stylish and comfortable, and the food is simply outstanding – very fresh, regional, and incredibly delicious. They even cater to dietary requirements. The wellness area leaves nothing to be desired, perfect for switching off and relaxing. The staff is warm and attentive. An all-round successful stay. We'd love to come back!
Letizia Haag . 2025-03-23
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A very nice hotel. A fantastic wellness area, very varied and comfortably designed. The food is of very high quality and tastes incredibly good. The staff is very friendly and very professional. I would be happy to come back.
Sina . 2025-03-23
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I strongly advise against it: absolutely poor value for money and not suitable for families. Let's forget about the refusal to reschedule the reservation even though I was unwell... €600 per night with 2 children, but you have to go out to go to the restaurant because the hotel restaurant isn't suitable, no high chair, the next morning at breakfast, again, no high chair... no water in the room, and they have nothing to heat up meals or baby bottles (they gave me the bottle again after boiling the water!) And you have a view of a railway and wake up at midnight and 5 a.m. by the train! I don't even understand the star rating! Even the food isn't up to scratch (everything is very salty...) In short, spend your money on a hotel that's worth it ;)
Mélanie Guerrato . 2025-03-18
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It was a great stay. Great relaxation in a great atmosphere with excellent staff. We'll definitely be back
Svenja . 2025-03-17
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Hotel located on the edge of the forest in a peaceful location. The places are welcoming, combining modernism and wood. Several car parks linked to the hotel allow all guests to park. We opted for a full-board overnight stay (dinner, breakfast and lunch the next day). Clean room, very well soundproofed with real comfort. Spa area located in the basement (swimming pool, jacuzzi, sauna), spa also located on the roof top with heated outdoor swimming pool, sauna, relaxation room with sofa.... Many relaxation areas are located on the outdoor roof terrace offering a peaceful view. Quality food. Very welcoming and professional staff. Highly recommended.
Damien HOLDRY . 2025-03-17
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We were there in January Weekend at the Sackmann Genusshotel and were extremely satisfied with the arrangements. The room was spacious and tastefully decorated, The wellness area was varied, the treatments booked were carried out professionally, the food was great and the staff were very friendly and attentive. The arrangements were a gift that left nothing to be desired. We'll definitely be back.
Graziella F. . 2025-02-17
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We had a very nice stay at the Hotel Sackmann! The hotel is tastefully decorated, the rooms are spacious and offer a great view. The spa area is modern and very diverse with various saunas and pools. And the service and food in both the restaurant and the café left nothing to be desired. Thank you!
Anna H . 2025-02-14
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Hotel to switch off and enjoy Last weekend we were guests at the Romantikhotel Sackmann. When we arrived we were warmly welcomed and immediately felt the warmth and family atmosphere. The SPA area is a dream that leaves nothing to be desired. On the first evening we were treated to the Murgstube, the hotel's a la carte restaurant. I have rarely had a more tender veal steak, and the combination of local forest mushrooms and wild herbs was a culinary highlight. The attentive and friendly service rounded off the evening to an overall experience. The friendly staff at breakfast the next morning also shined with the splendor and variety of the market buffet. Fresh fried eggs and omelettes prepared by the chef himself, large cinema. After a hike in the magnificent Black Forest nature, we enjoyed local delicacies in the idyllic panoramic hut of the family hotel. On the second evening, the candlelight dinner in the in-house guest area, which was included in the pampering board package, surpassed everything. A 6-course menu is served with gentle piano music, with prime rib of pasture-raised beef as the main course, and a selection of cheese from the board, arranged with great care. Fresh, modern service, great praise, can only be recommended.
J.V. . 2025-02-12
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Romanticism@Sackmann We were guests for the third time in a row. We can therefore say that the level has been completely maintained over three years. The suites in the new building have always been clean and inviting. The cuisine and service are consistently fantastic. The wellness area is well maintained and invites you to relax. The whole atmosphere is just great. We'd love to come back. Keep it up.
Rony Seguljev . 2025-02-10
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During our five-day stay at the Hotel Sackmann with family and friends, we not only had pleasant experiences. The food was solidly prepared, the cakes were above average. However, the service sometimes left a lot to be desired. For example, for a birthday party in the evening, we ordered an ice cream bomb according to the special wishes of the person celebrating her birthday. The prospect of implementing the wishes was initially hesitant. However, in the evening an unimaginative, run-of-the-mill creation was served with no connection to the order. Our criticism only caused a shrug of the shoulders from the service. During the few days in Sackmann's house, the lock in one of our rooms was broken three times, so that the room was unlocked and one of us had to guard it for hours at a time. There was no discount whatsoever upon departure due to the inconvenience. We kindly wished to speak to the boss. This was not possible for 35 minutes. Our conclusion: Sackmann, no thanks!
Siggi Raub . 2025-02-10
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Top service, older room, ok, but too expensive, location at the railway crossing with noise when the window is open, kitchen is above average.
Benjamin Steinvorth . 2025-02-10
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We had 2 wonderful days, especially the dinner (6-course menu as part of the luxury board) was fantastic! The breakfast buffet was also one of the best we've had so far. Service excellent in the evenings and for breakfast. Minor flaws in the room and in the wellness area. But that was made up for by the many other positive impressions.
Stefanie Jahn . 2025-02-09
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We celebrated our dream wedding here in 2024 with 17 people: from the first contact, to the planning with the hotel team, to the creation of a menu according to our taste with Mr. Sackmann himself, to the comprehensive service during our three-day stay, we were completely thrilled. This year we were able to continue this feeling seamlessly and spent our first wedding anniversary in a relaxed atmosphere: always new evening menus, delicious drinks at the bar and a large wellness area make us long for the next wedding anniversary. We are particularly impressed by Mr. Sackmann's tireless efforts: in the morning at breakfast he prepares omelettes, at the lunch buffet he goes around the restaurant and in the evening again at the bar.
Thorsten K . 2025-02-05
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Disappointing stay - unfortunately not what we expected We had booked a weekend at the Hotel Sackmann through TUI and assumed we would be accommodated in a building next to the hotel. Unfortunately, it turned out on site that our apartment was far away from the hotel - separated by a river, a train line and a parking lot. The apartment was by no means at the level of a 4 star hotel. Overall, it was carelessly furnished, if anything had the standard of a simple holiday apartment), the toilet flush was broken, the WiFi only partially worked and there was an unpleasant smell throughout the building. All in all, a big disappointment, as we had expected a pleasant weekend in a four-star hotel. The misleading marketing of the apartments via the hotel website is particularly problematic. The representation suggests a direct connection to the hotel, which does not correspond to reality. The apartments neither match the high standards of the hotel nor the expected target group. The service also left a lot to be desired. At check-in we received no information or a friendly greeting. The route to the apartment was unclear and we had to find it ourselves using Google Maps. During our stay, we felt like we were treated as second class guests on several occasions - be it at check-in, at meal time or at check-out, where we were not treated with the hospitality we would expect. The hotel responded to our criticism with regret, but took little responsibility. The blame was placed primarily on TUI, even though the hotel itself advertises the apartments on its own website. A positive highlight is the hotel's beautiful wellness area, which at least partially saved our stay. Nevertheless, the disappointment prevails - we were looking forward to a nice weekend, but were disappointed by the misleading presentation of the accommodation, its careless furnishings and the inadequate service. Unfortunately not recommended for this price and the high expectations that the hotel arouses.
Valentin W . 2025-02-04
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The wellness area is very nice and the infusions in the sauna are excellent. Signs for guests to place towels in the sauna would be helpful. Everyone does what they want. Unfortunately, one day there were no cups in the upper wellness area and there was no cleaning. Beds unfortunately uncomfortable. The room and bathroom, however, are very spacious and beautifully designed. The staff at reception (older women) and in service (unfortunately everyone here) are very unfriendly, everyone is very confused and seems annoyed. Price performance throughout Solala.
M. Z. . 2025-02-02
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I spent a couple of nights in the hotel and I have to say I'm thrilled. Such nice staff, always courteous and polite. The massage with Adam was also really great and I can only highly recommend the hotel! The wellness area is so beautifully designed and simply an oasis of well-being ❤️ I'll be back.
Tessa Ly . 2025-01-27
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A fantastic hotel in the heart of the Black Forest! Perfect service, first-class cuisine and a beautiful spa area – everything is just right here. We'll definitely be back
Martin Marx . 2025-01-26
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What can I say, perfect. We had the perfect weekend. I had forgotten my make-up bag in the bathroom without realizing it. Today it was in a package. What can I say other than, GREAT. Thank you!!!
Beate Oberscheid . 2025-01-24
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Very good hotel.! Everything is always great.
Furkan Özdemir . 2025-01-23
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Our stay at the Sackmann Genusshotel was fantastic! We spent three nights there and every moment was a pleasure. We were thrilled by the stylish furnishings, the friendly staff and the excellent cuisine. Every evening was a culinary experience that we thoroughly enjoyed. The spa and wellness area offered pure relaxation. An unforgettable stay that we can warmly recommend! Many thanks to the entire Sackmann Genusshotel team for this wonderful time!
Vera Lischke . 2025-01-19
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Very nice hotel We had a very nice stay. Very nice and modern rooms. The staff are attentive and very friendly. The wellness area is also very nice. Thanks to the landscape and the Black Forest Plus card, there are a variety of possible activities. Many thanks to the team at Hotel Sackmann
Jörg Breitsch . 2025-01-19
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Beautiful rooms, great food and lots of peace.
Katja Kling . 2025-01-19
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Three nights in the Genusshotel Sackmann - a relaxing break, with the best cuisine and excellent service! We thoroughly enjoyed the days, the modern and tastefully designed house, the beautiful wellness area and the culinary setting! Thanks to the entire friendly and attentive team. Highly recommended!
Jutta Lischke . 2025-01-19
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A beautiful, modern, family-run hotel that values the friendliness of the staff and cleanliness. For families, couples or singles - there is something for everyone!
Stephanie Stephan . 2025-01-16
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We stayed at the Hotel Sackmann for the second time and were very satisfied. Price performance is top and we felt very comfortable. The food and the service were great. Above all, the food on the first evening in the gourmet hotel was perfect. We'd love to come back.
Sophie Fisch . 2025-01-16
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Great wellness hotel with great service and great food. We stayed in the hotel for 4 days and recovered very well. Junior suite was very pleasant. Will definitely come back
Stefan Langer . 2025-01-08
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My wife and I had a great stay at the Hotel Sackmann. From a culinary point of view, it was unique and we enjoyed the peace and quiet and recharged our batteries. The hotel is really recommended! :-)
Marinos Milikudis . 2025-01-06
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Since 2020 - apart from an interruption due to Corona - we have been spending a short wellness break at the Hotel Sackmann every year at the beginning of January. On our first visit we were impressed by the friendly, familiar atmosphere and the outstanding quality of the food. Our first visit after the renovation impressed us even more, because the hotel's redesign was extremely successful. As soon as you enter the lobby, you are surrounded by inner peace and serenity, so that you immediately get into the holiday mood. The rooms are spacious, comfortable and just as tastefully and comfortably furnished as the rest of the building. The high-quality food leaves nothing to be desired both in the evening and in the morning at breakfast. Another highlight is the new wellness area on the roof. With a view from the sauna or infinity pool of the Murg rushing past the hotel and the slopes of the Black Forest, you can unwind and forget about everyday life. Even outside of a wellness stay, a trip to Baiersbronn is worth it for an excellent dinner in the Murgstube in a relaxed atmosphere. Another plus is the convenient location right next to the Schwarzenberg S-Bahn station, so you can travel from Karlsruhe comfortably and stress-free without a car.
Christian Stoy . 2025-01-06
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Great stay and very comfortable.
Tschetschi 2 . 2024-12-23
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A beautiful wellness hotel and excellent food. Tradition meets modernity, very successful. From the first moment you feel welcome. The entire team of employees is very warm and friendly and the guest is looked after. The familiar atmosphere makes you feel at home. We'd love to come back.
Heike Schlueter . 2024-12-20
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Very nice wellness hotel with great food. The spa area is very clean and attractive. There is also an outdoor pool that is pleasantly heated, but we found it very annoying and unhygienic that some guests used it naked. There are other areas for that.
B. M. . 2024-12-12
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Our stay at the Hotel Sackmann was simply outstanding. We award 5 stars for the excellent service, the exceptional friendliness of the entire team and the breathtaking location in the middle of the Black Forest. We were particularly impressed by the wellness area - a perfect place to relax and feel good. The culinary diversity and quality of the food rounded off the experience. We can highly recommend the hotel and look forward to returning!
Sonia Nowo . 2024-12-07
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This was our second time at the Genusshotel Sackmann. Like the last time, it was simply sensational. The spa area is an absolute dream, the food is fantastic, whether it was breakfast or dinner we were always extremely satisfied. The employees are extremely friendly and attentive. You simply feel in good hands here. The rooms are nicely decorated and the beds are very comfortable. Nowhere else can you slow down and relax as much as you can here. We'll definitely be back!!
Luca Felde . 2024-12-07
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We come to Baiersbronn every year for our ultimate girls trip. The Sackmann house leaves nothing to be desired and offers a high level of service. The atmosphere is soothing, the staff is very friendly, the wellness area is spacious and there are also one or two events. Family-run and very well thought out on all levels, we look forward to our next visit 😊
Anne Schaffrik . 2024-12-03
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First of all: The hotel is excellent! The food is great, the wellness areas leave nothing to be desired, the staff is very friendly and accommodating. The location on the Murg is also beautiful. Before the redesign I was there 3-4 times, this year again after a long time. I have stayed in the country house before and again this year. On the day of my arrival I had to wait longer to check in, which wasn't a problem for me at all. I think new staff were being trained at that time. I noticed that it was very unpleasant for the young people because not everything was going well. So I sat down and relaxed and observed. What I then noticed...guests who stayed at the hotel were personally greeted by the junior manager with a handshake and given a glass of champagne. Even at breakfast I felt as if, as a country house guest, I was somehow a second-class guest. I was pushed back and forth every morning, had no fixed place, had to ask every morning where I could sit down. The first morning was very frustrating, I was placed in the next room, I sat in there alone the whole time, the door was half closed and it wasn't really a nice feeling. Since it was 8 a.m., almost all the seats outside in the open breakfast room were still free. Nevertheless, I had relaxing days and was able to switch off from everyday life and relax.
Frau arteP . 2024-12-01
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We had a relaxing wellness weekend at the Sackmann Genusshotel. Breakfast and dinner were rich, varied and very tasty. The wellness area is extensive on two levels. The highlight is the infinity pool and the panoramic sauna. The staff is very accommodating, friendly and entertaining. We felt very comfortable!
Julia Mönius . 2024-11-24
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We stayed at the Sackmann Genusshotel for one night. The interior design is of a very good standard (comparable to a 4-5 star hotel in South Tyrol) and surprised us very positively. The 6 course dinner was very tasty, the service was very attentive. The SPA area was modernized, the infinity pool was good. The number of berths is somewhat limited. All in all, a very successful stay at a high price.
Ralf Gießler . 2024-11-24
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A beautiful hotel to feel good in. Ambience, service and cuisine...everything is right!
Didier Morand . 2024-11-24
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Great hotel, have been coming here for years. Very pleasant atmosphere among the staff. Food top. A very well run hotel.
Erika Rehhorn . 2024-11-19
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We stayed at the Hotel Sackmann for two nights as a couple (the first time after 10 years without children). All in all, we really liked it, apart from a few small comments. We were warmly welcomed by Mr. Sackmann personally. The rest of the staff were also very warm and friendly. With regard to the service, we are still deducting one star because there were several situations where there were linguistic misunderstandings. The food was very good, although not every course was to our taste. For example, when it comes to courses with raw seafood, we would have liked the option of an alternative course to be actively pointed out, but that wasn't clear to us. We found it very appreciative that Mr Sackmann also welcomed all the guests during the meal and was available for a short exchange of words. The rooms are very nicely decorated and the bed in particular deserves a positive comment as it was one of the most comfortable beds we have ever had. Except for the fact that there were still cables in the shower from the previous guest, the room was very clean. When the window is open you can clearly hear the street directly from the hotel (Zone 30), but when the window is closed there is absolute silence and the temperature can also be regulated using the air conditioning. We will be very happy to come back!
Guy Helbing . 2024-11-16
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We stayed at this beautiful hotel last weekend. Everything just fits here. The owner family is super nice and always present. The room was very harmonious and cozy, modern. We should be there at the first kitchen party. This was just great. The food anyway, the cool music and just the whole ambience. We can only recommend this hotel.
Michael Oeder . 2024-11-12
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Very nice hotel that does what it promises. Enjoyment hotel through and through with Michelin star chef and owner Sackmann. The wellness area is very nice with a panoramic pool and sauna with a view of the surrounding hilly landscape and the rock garden, located directly on the river. Inside there is a whirlpool and large indoor pool, as well as other relaxation rooms and saunas. It's also great that the Sackmann family is involved and the staff is very motivated and friendly. We would have liked a little more sauna infusions and that the spa area was open longer and that the outdoor pool was a little warmer. Definitely very nice in summer with a sun terrace. Nevertheless, it was a great stay. The wellness area with massages also leaves nothing to be desired. We were able to use the wellness area all day free of charge on the day of departure.
Leyena OhMyDeer . 2024-11-11
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We were in the house for the third year now. It was beautiful again and the food was of the usual high standard. The restaurant was busy over the holiday weekend. One of the few criticisms is, as always, the roof pool, which unfortunately isn't hot enough to really enjoy it. I don't give up hope that it will be raised five to ten degrees at some point.
Tino Gino . 2024-11-09
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My partner and I spent an unforgettable stay at the Genusshotel Sackmann. From the first moment we were impressed by the warm hospitality and excellent service. The spa area was an oasis of relaxation - perfect for unwinding and leaving the stress of everyday life behind. A special highlight was the meal in the Michelin star restaurant. Each course was an artistic taste experience that far exceeded our expectations. The creativity and quality of the dishes reflected the high standard of the cuisine and made the dinner an unforgettable experience. We can recommend this gem in the Black Forest to anyone looking for luxury, culinary excellence and relaxation. Absolutely deserves 5 stars!
Philipp . 2024-11-08
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This is the second time I've been to the Hotel Sackmann and I'm absolutely thrilled! This small, charming wellness hotel not only offers incredibly delicious food, but also a wonderful atmosphere to switch off and unwind. The staff is very friendly, the rooms are fantastic - especially the junior suite, which I booked and can only recommend to anyone looking for a few days of relaxation. Afterwards you just feel like new and completely relaxed. I can only warmly recommend the Hotel Sackmann.
Emine Ajeti . 2024-11-06
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Very nice hotel with a great wellness area and delicious food. From breakfast to dinner, everything was to our complete satisfaction. What really bothered me was that at lunch the guests rocked the buffet in their bathrobes. For the price I paid, I would only like to see that in the sauna area. That's why I'm deducting a star.
NAG . 2024-11-05
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is beautifully located on the Murg or on the Murgtalradweg. the food is excellent
jürgen oldenburg . 2024-10-21
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Last weekend we were at the Hotel Sackmann with 4 generations. We had a short but wonderful time. From the service to the wellness area to the delicious food, everything was top notch. We were particularly impressed by how child-friendly it was. We'd love to come back!!
Lisa V . 2024-10-21
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We had a wonderful stay with a cooking course and subsequent menu at the Hotel Sackmann. The wellness area and the entire hotel are the purest oasis of well-being. Mr. Sackmann senior and junior as well as all the employees are very friendly and accommodating. We would love to come back.
Perta Burkert . 2024-10-20
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Very modern Black Forest family hotel with great offers and very nice locations. The very good cocktails in the bar are particularly recommended...
Bernd Argus . 2024-10-20
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The Hotel Sackmann. Traditional, familiar and hospitable. Like the Black Forest itself. The house is both rustic in the old building and modern in the new house. A spa that leaves nothing to be desired. A family-run team that lives warmth. Immaculate cleanliness in all areas - of course. The restaurant is excellent both in terms of craftsmanship and taste. Menu composition refreshingly sophisticated, seasonal and regional. Service attentive. A house that belongs here in Baiersbronn. Pure authenticity. I would come again - at any time.
Kim Konrad . 2024-10-19
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Great renovation! Conversion successful. The wellness area is great. Very friendly staff. The food is outstandingly good. I can only recommend it for a wellness break.
Judith Degen . 2024-10-18
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Simply a great place if you want to have a special meal or a special stay.
Christian Staib . 2024-10-18
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We had a room in the charm area. We knew in advance that the rooms were not renovated of course. However, the rooms are really very old. It should be emphasized that the bathrooms have already been renovated. The food is very good. In the restaurant I would like to emphasize the friendliness of the friendly, young Vietnamese woman (unfortunately I don't know her name). Saunas and sky pool are very nice. A massage from Ralf is particularly recommended in the wellness area. A really competent physiotherapist who helped more in an hour than regular massages in his hometown. Unfortunately I have to complain about the processing of the final invoice. We had booked 3 rooms and had already paid in advance via TUI. Unfortunately, we were charged again for the rooms. After consultation, the oversight was of course corrected.
D. Eh-We . 2024-10-17
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A really great stay, very nice new spa area and a great treat in the Schlossberg restaurant with Jörg Sackmann. Thanks to the entire team
Sven Ehrmann . 2024-10-15
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The thing about the rooms was a bit confusing for us, we thought we had booked something else but it was still ok for 3 days. I already have food and drink, which is written below. Great view, the pools are nice and big, we didn't adhere to the dress code when eating. There were 2 couples sitting at lunch with bathrobes underneath, they were wearing their bathing suits (man and woman) nobody said anything, not even the employees. I said something but she wasn't interested and didn't even flinch. Otherwise we would be happy to come back.
Robin K . 2024-10-14
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We stayed at the Genusshotel Sackmann for a few days once again. As always, everything was perfect, the food was a dream. I would particularly like to highlight the barbecue evening in the panorama hut. We were the only two guests, everyone else stayed away without canceling. It was still grilled just for us and was delicious. Many thanks to the Panoramahütte team for their effort and the great evening. Also many thanks to the team at Hotel Sackmann. We'd love to come back.
Petra Surbeck . 2024-10-14
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The two of us stayed at the Hotel Sackmann for two nights. It was a wonderful stay. Both the wellness area on the roof and the one in the basement are great. We were able to totally relax. Our room was in the older part of the house. It was very cozy and quiet. We were able to enjoy a 6-course meal twice. It was outstanding. The whole hotel is clean and the staff are always nice and accommodating. We enjoyed our stay to the fullest.
Si QE . 2024-09-22
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A wonderful wellness holiday. A great facility, fantastic food and very good service! We lacked NOTHING. It was our first holiday with Sackmann and we are already looking forward to the next one!
Martin Wilke . 2024-09-22
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We had another great wellness day. This time with an overnight stay and dinner in the beautiful parlor. It was a lovely day all round and we will definitely be back soon. Thank you dear Sackmann team.
Kathrin B . 2024-09-14
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We were guests in Schwarzenberg again and, as always, more than satisfied. What should be highlighted is the outstanding service and the incredible friendliness of all the employees. We'd love to come back
Andrea Ahmed . 2024-09-14
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My family and I had a great time at the Hotel Sackmann! As soon as you arrive, you feel warmly welcome because the entire team is incredibly friendly and attentive. The rooms are stylishly furnished and offer a wonderful view of the surrounding nature - ideal for relaxing and unwinding. The culinary offering is particularly noteworthy: the gourmet restaurant offers a unique taste experience that leaves nothing to be desired. The wellness area is great. A stay at the Hotel Sackmann is pure luxury and relaxation – we would love to come back!
Theresa Sch. . 2024-09-13
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From one. 4 star hotel I expect that an inquiry will be answered in advance. It's a shame and I suspect that there is little customer friendliness behind it.
Edeltraud Hoffmann . 2024-09-12
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Beautiful stay perfect for relaxing.🧖 The food was excellent and left nothing to be desired.🤩 Modern rooms very clean and beautifully decorated. The wellness area and pool on the roof is simply wonderful. Always happy to come back 😊.
Le na . 2024-09-12
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We had booked a day spa for two people. Unfortunately, it had already started that there was a sauna bag with used towels/bathrobe in my locker and not a freshly cleaned one. The sauna area and the terrace above were largely clean, although the floors in the showers below had a slight green growth. During a sauna session, 3 craftsmen/caretakers suddenly stood in the sauna with work boots without overcoats to look at something. Without first checking whether the sauna area is currently being used by guests. Unfortunately, we didn't really feel comfortable after that. The lunch buffet was OK. When we asked whether craftsmen would come to the sauna area again at lunchtime, we were just put off and told that they would be notified. At the two stations where you are allowed to take water during your stay, there were often no cups left or the water dispenser was broken. The employees always tried hard, but nothing more than a smile was returned. For the price and the reputation of the gourmet hotel, we actually expected more quality and service. As we were leaving, we described our stay to the employee at the reception, but unfortunately nothing more than a "something like that shouldn't happen, sorry" came. The second employee then gave us a bar of chocolate as compensation, but even this nice gesture didn't convince us to use the wellness area a second time, which is a shame.
Nora S. . 2024-09-12
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We were there for 3 days for a wellness, wedding anniversary. I can unreservedly recommend the wellness area including sauna and pool. The staff there was extremely nice and competent. Overall, the ambience is really good and the staff are very friendly and helpful, although there are a few small weaknesses. They would be. Towels were missing from the room upon arrival, the room wasn't cleaned on the first day and my husband's vegetarian order was sometimes a challenge but then all the more delicious.
Gesche Maass . 2024-08-22
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Only the service in the restaurant (not the star restaurant!) was bad.
Andrea Kann . 2024-08-19
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My partner and I stayed at the hotel for five days and it certainly won't be the last time. The two wellness areas are beautiful, the view from the panoramic pool is fantastic. The food left nothing to be desired and was consistently cooked professionally and with sophistication. The staff on site was consistently super friendly and competent. It was noticeable that the employees felt comfortable. We would be happy to come back and recommend the hotel to others.
Teresa . 2024-08-19
WEITERE KOMMENTARE IN Google
Directly on Murgtalstrasse, a large “speed camera” invites you to drive slowly and pay a visit to the Hotel Sackmann. We were well served on the large Murg outdoor terrace and paid our attention to the daily menu. As a welcome there were a few delicious ham sandwiches (bites) from the kitchen; excellent. We enjoyed a Teinacher from the almost limitless wine and drinks list and then enjoyed fresh chanterelle mushrooms on a salad and an ennobled cheese bread (Murgteller) from the award-winning kitchen of this star temple. Unfortunately, the chanterelles were cold, as was the Murg rippling nearby, and the vinaigrette was very homeopathically dosed. The service was excellent with fair prices. We would be happy to come back
Steffen Super . 2024-08-18
WEITERE KOMMENTARE IN Google
The hotel is beautiful, the location is great. Unfortunately I was there for a conference, so usage was limited. But the hotel is located in the middle of the Black Forest, from here you can go on great hikes, bike rides or simply enjoy the coolness of the forest and the small body of water next door on your own balcony or bar terrace.
Jürgen Scheubach . 2024-08-18
WEITERE KOMMENTARE IN Google
Having tested several high-end hotels, Magnificent hotel! Rooms with modern and elaborate decoration (new building). Excellent meals!!! buffet breakfast with a wide choice (the best I have tried). Boss always present, approachable and caring. Outdoor/indoor swimming pools, large spa with various treatments (hamam/sauna/jaccuzi/massages/aromatic room) Several rest areas! Forest nearby, hiking or mountain bike rental possible. Train station nearby which serves several towns and villages! The hotel provides us with the Schwartzwald Plus card: free train + certain free activities. No need for a vehicle, hotel accessible by train (from Strasbourg, Offenburg, etc.) as well as activities nearby. If you have health problems, a large hospital nearby is 15 minutes away by car. (Telephone and address provided by the hotel) Magnificent hotel for those who want a break from their daily lives in the Schwartzwald National Park. I have very fond memories of it!
Caroline KIMMEL . 2024-08-17
WEITERE KOMMENTARE IN Google
We stayed in the hotel for 3 nights (including breakfast) and were more than thrilled. The staff, the food and the entire hotel complex are very nice. The wellness and spa area are very nice. The location of the hotel is ideal. We will definitely come back in the future.
Florian . 2024-08-17
WEITERE KOMMENTARE IN Google
Was on my bike tour for lunch, nice that there is always warm food. Sirloin plate with potato gratin is really delicious. Unfortunately the almond broccoli was lukewarm without almonds (message to the service staff). Something went wrong in the kitchen, but I'll be back anyway.
martina . 2024-08-17
WEITERE KOMMENTARE IN Google
This is a review about the terrace restaurant, not the gourmet restaurant. We had one lovely dinner here, nice seating area, good atmosphere. The food was just OK, however it was our first day of vacation and we were very happy still. In fact, we decided to go back a couple of days later after a long day out looking for dessert since we had already eaten dinner on our way there. We were turned away with a rude "We don't have desserts, try the other restaurant". We know they do have desserts (we saw them on the menu), my guess they just didn't want to serve us. Apparently you don't matter if you just want something small or when the staff has a busy evening. Bad attitude.
Vera Cremers . 2024-08-17
WEITERE KOMMENTARE IN Google
The hotel is new and nicely decorated, no remarks. Everything is nicely cleaned. The location is slightly less than expected as the hotel is surounded on one side by a busy road and a railway on the other side. Food is excellent, nothing to remark! Biggest negative point: the staff appears to be composed of a lot of stagairs/unexperienced new staff (the impression we had). For example: on multiple occasions we ordered something, which never arrived and needed to be re-oredered. We also made a demand for an upgrade in the room, but in the end we received anther type (not a big desaster) because our demand was lost somewhere. Moreover, not all staff members are equaly polite...
Pieter Balcaen . 2024-08-14
WEITERE KOMMENTARE IN Google
We had an excellent family stay in this family establishment. The hotel owner takes the time to greet all his guests at the table. The staff lived up to our expectations. I had an excellent birthday at your establishment. Thank you for your welcome.
Ophélie Merrilys . 2024-08-13
WEITERE KOMMENTARE IN Google
Disappointing old room. I expected much better. The staff seems very intimidated by management. But 2 nice swimming pools.
anne pandraud . 2024-08-13
WEITERE KOMMENTARE IN Google
Tradition and modernity cleverly combined. We stayed for a weekend with a family of four in a modern room with luxury board. The modern rooms are really very chic and functional. The wellness area is very nice. The staff is very friendly, sometimes communication is difficult. The “problem” is often encountered now, but I think it can be mentioned.
Markus Klügge . 2024-08-08
WEITERE KOMMENTARE IN Google
I always enjoy spending wonderful days in this hotel. So much warmth, pleasures for body and mind, always new culinary experiences... it's hard to beat. Many thanks to the entire Sackmann team for an unforgettable vacation
Sylvia Kannamueller . 2024-07-31
WEITERE KOMMENTARE IN Google
We had a wonderful stay at the Sackmann Genusshotel. The food was fantastic. The room was very spacious and clean, the beds were very comfortable. We would come back at any time. Thank you for the lovely stay.
Andrea Schatzmann . 2024-07-29
WEITERE KOMMENTARE IN Google
The food, the wellness treatments and the ambience are top! Where there is still a need for optimization are organizational processes (e.g. speed of service, communication at reception). Overall, the price-performance ratio is okay.
Fabia Spiess . 2024-07-23
WEITERE KOMMENTARE IN Google
Our long weekend at the Hotel Sackmann in Baiersbronn was a failure. When it was 30 degrees, we asked at reception whether our room had air conditioning. This was then answered in the negative. The window could only be opened a third of the way and then there was a glass wall in front of it for safety, so you couldn't cool the room down. We asked reception if we could have another room with air conditioning and we were promised that they would take care of it. During the meal we were promised another room, but when we asked for the new room card we canceled it because of an upgrade. We then informed them that they could then complete the bill because we couldn't spend a night in the hotel under these circumstances, and suddenly we were promised another room. The 6 course menu was so small, the promised crispy roasted suckling pig was just pulled out of the water and the side dish was lukewarm. We then left and went out to eat first.
Caroline Schneider . 2024-07-22
WEITERE KOMMENTARE IN Google
We had a wonderful stay at the Hotel Sackmann. We were impressed by the fine cuisine. The wellness/SPA area is excellent. What should be highlighted is the friendly, courteous and helpful staff. Staying in the hotel is like an oasis of well-being and we can only warmly recommend it. We will come back .
ute krauss . 2024-07-21
WEITERE KOMMENTARE IN Google
There is a completely carefree feeling in this hotel! We went with the whole family and everyone enjoyed it. The food and the wellness area are a dream. We will be back.
Jenny Zeller . 2024-07-18
WEITERE KOMMENTARE IN Google
We had brunch at this hotel on July 14th. It was good, but nothing more. The choice was very limited, no possibility of really helping yourself, you always have someone on hand. The price is excessive compared to our expectations. The table service was deplorable. We order an apfelschorle and bring us a small glass from I don't know where. The waitress didn't understand much. We won't come back again.
Célia jd . 2024-07-18
WEITERE KOMMENTARE IN Google
The gourmet hotel fully deserves this name. Our stay was pure enjoyment for body and soul. Lovely staff, excellent cuisine and beautiful hotel. We had wonderful days despite the rainy weather. Barbecue evening at the Panorama Hut was a highlight. We will be back.
Astrid Karakash . 2024-07-14
WEITERE KOMMENTARE IN Google
Lovely place, lovely staff, good wines, right along a stream and easy to reach.
j verhallen . 2024-07-02
WEITERE KOMMENTARE IN Google
Wonderful stay – pure relaxation We had a really wonderful stay at this hotel. The food was excellent and left nothing to be desired. The chef was particularly nice, taking the time in the evening to personally greet the guests and ask if everything was OK. The wellness areas are diverse and offer everything the soul needs to relax. The rooms are modern and very cleanly furnished, which contributes to a pleasant feel-good atmosphere. Particularly noteworthy is the friendly and courteous staff at the reception, who always welcomed us with a smile. A small point of criticism: I had agreed with the reception that the table would be specially prepared for my birthday. Unfortunately, this wish was not fulfilled. Nevertheless, overall it was a completely successful stay – we would be happy to come back!
Christina Herz . 2024-06-30
WEITERE KOMMENTARE IN Google
Last weekend we had another, albeit unfortunately short, stay (1 day) that left nothing to be desired! Cozy room, great spa with all amenities, excellent breakfast buffet, friendly top service in all areas and excellent cuisine in the Schlossberg restaurant. Always happy for over 15 years!!!
Robert Schmidt . 2024-06-27
WEITERE KOMMENTARE IN Google
We spent a wonderfully relaxing weekend at the Hotel Sackmann. We stayed in a beautiful, brand new and very tastefully renovated suite. The wellness area is also newly renovated and great. We enjoyed a very tasty 6-course menu in the evening and ended the evening in the cocktail bar. Great!
Eva Wittigayer . 2024-06-22
WEITERE KOMMENTARE IN Google
Despite a few small things (complaining on a high level), we had great days in the hotel. The room faced the Murg and railway line. However, the trains don't run here that often. And when the balcony door was closed, you heard almost nothing. Great service and very friendly and accommodating staff.
Annette K. . 2024-06-17
WEITERE KOMMENTARE IN Google
After we unfortunately had to cancel the stay we had already booked last year, this year it worked out - and I can say that our expectations were even exceeded! Rooms, spa area, wellness treatments and the range of food and drinks were absolutely at the top level. A special highlight was the star menu in the Schlossberg restaurant. The staff was extremely friendly and accommodating, which started at check-in and continued throughout all areas. Unfortunately the time was far too short, but we will definitely come back.
EffJott Emm . 2024-06-16
WEITERE KOMMENTARE IN Google
Great hotel, super clean, great service, we stayed in the old part of the hotel, so only three stars for the room 🌟, breakfast is exceptionally good, nothing is missing, the pool areas are very well maintained and very nicely decorated, we would recommend it 100% recommend.
Karla Stolzmann . 2024-06-15
WEITERE KOMMENTARE IN Google
Dear Sackmann family, We had a wonderful time with you, it was very relaxing and your staff fulfilled all of our wishes. We were with you with our two teenagers. It felt so good to escape from everyday life for two days and nights. With the great pool on the roof terrace and the pool in the basement, we felt like we were in paradise, in the middle of nature, with a view of sheep, horses and green pastures, we really enjoyed our time with you with a cocktail in hand. The sauna area, beauty, everything just to enjoy. The view of the river was very calming for me. To refrain from eating altogether. A great breakfast buffet with everything your heart desires - fresh, fruit, vegetables and Mr. Sackmann himself at the "stove" prepared a delicious omelet, it was all regional products that were made with a lot of love. You could literally feel it while eating. A candlelight dinner was the highlight of our pampering weekend. I and my family can highly recommend the hotel. All the best and see you soon :-) Wagner family
Katharina Wagner . 2024-06-14
WEITERE KOMMENTARE IN Google
Our stay at the Hotel Sackmann was simply fantastic! The rooms were spacious and comfortable. The wellness area and pool on the roof are wonderful. The staff was extremely friendly and accommodating. The evening menu was excellent and the breakfast buffet left nothing to be desired. Kudos to the Sackmann family, who are present and always make you feel warmly welcome. We will be back!
smi smi . 2024-06-12
WEITERE KOMMENTARE IN Google
Very nice hotel with very friendly/warm staff, I particularly liked the multicultural staff. The ladies and gentlemen come from very different countries around the world. On the one hand, I took a little vacation and on the other hand, I took some time out to write (a book). Inspiring environment! I felt very comfortable, everything was possible here and the kitchen was phenomenal. I would love to come back.
Karin Parkhof . 2024-06-12
WEITERE KOMMENTARE IN Google
Great service & great food. We felt completely comfortable.
Daniel Kraft (Don) . 2024-06-06
WEITERE KOMMENTARE IN Google
I was very satisfied, especially with the service staff, the food and the wellness area. I would be happy to come back.
Sigrid Bernlöhr . 2024-06-05
WEITERE KOMMENTARE IN Google
I spent 4 great days there. Difficulties with the single room were resolved and apologized with a very nice gesture. My thanks go to Ms. Coller from reception. My mood from this mishap was also helped by the restaurant manager, Mr. Häussler very very nicely transformed into contentment and well-being. I can only recommend the great spa and the treatments. You should definitely visit the Hotel Sackmann. The food was also a dream and extremely plentiful and fresh. Thanks to the entire team.
Petra Völker . 2024-06-03
WEITERE KOMMENTARE IN Google
We took a short vacation at the Sackmann Genusshotel and really enjoyed every minute of it! Above all, we really liked the excellent food and the wellness area! You noticed that behind every little detail there is a certain story. Be it the flavor combinations in the food or the decoration of the entire hotel! Here we tried to do everything perfectly and correctly! Terrific! Another very nice point is the location. Here you can really enjoy nature and just switch off. The Black Forest Plus card also gives you plenty of opportunities to keep busy outside of the hotel (e.g. a bike tour on an e-bike). In summary, simply beautiful and highly recommended! If you don't try it yourself, you're definitely missing out!
Gennaro Abbritti . 2024-06-02
WEITERE KOMMENTARE IN Google
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