Ristorante Dolcetto in Hamburg

Ended up waiting more than 45min on starters, without the waiter not even checking up on us. The waiter seemed like she didn’t wanted to be there. At one point, other tables got their food before us, even though arriving 20min after us. We were told in a rude way, that they got the food before us, because they hadn’t ordered starters. We also waited more than 30 min for our main dishes. The restaurant was missing basic restaurant etiquette, such as not reaching all the way over the table when delivering and taking the plates away, checking up on the food and drinks, taking all of the starter plates, and even such small things as making sure the salt grinder wasn’t empty. After we had been there for more than 2 hours, and had payed for the dinner, the manager asked us how it had been, and then waiter told him, that we had just waited a little bit. After, we overheard the manager ask the waiter if we had tipped for our food? Would not recommend going there, because of the service, which is really sad, as the food is quite delicious.

Unfortunately the worst pizza we have ever eaten, it just tastes stuffy and cheap. In our case, the atmosphere wasn't great either because we were put in the basement. The staff isn't really friendly either, prices go like that.

Very nice atmosphere and nice service. The price/performance is right. The Montepulciano in the 1/2 liter carafe is highly recommended.

Small but very original. We all liked it.

Update 3: On August 16, 2024, another attempt was made to have my review deleted. This time on the grounds of “defamation”. I credibly explained to Google that I had no interest in slandering the restaurant owner, but was simply describing my actual experiences. My review has been reinstated. Update 2: I sent Google a screenshot of the account charge to show that I actually ate & drank at this restaurant. Google then reinstated my review. Update 1: On November 16th, 2023 (9 months after we were in this restaurant!) I received an email from Google asking me to comment on this review. A lawyer who specializes in deleting negative reviews accuses me of something that I would have to laboriously research based on his attached judgments. Instead of wanting to have reviews deleted and thus focusing on precisely these negative reviews, restaurateurs could simply reflect on themselves. Rating: Unfortunately, the promises on the website are not kept. You don't feel welcome at all (like with friends) & there isn't an elegantly set table for everyone. Only the crumbs were brushed off our table. They then just lay on the chairs. Other tables were sometimes completely set after each guest. We were given a plate with cutlery & paper napkins. The drinks came quickly from a very nice service person. Some other guests got bread, dip & olives. Not us. The food also came quickly. The pizzas were OK. They were well filled, but unfortunately the taste was very boring and not really hot. During our stay no one asked if everything was OK or if we would like something more to drink. Of course, we could have made ourselves known if necessary, but the owners were so busy talking that we didn't want to disturb them. We saved ourselves a dessert because our patience was stretched too thin. When paying, the boss was available again. It had to be, because the bill doesn't come to the table, you have to go to the cash register at the front. We have never experienced such unsympathetic restaurateurs. We actually know the Italians to be warm and cheerful. We won't come again! 👎👎👎

Unfortunately, we were told by a very unfriendly waiter that we weren't allowed to just sit down, even though someone else had already assigned us this seat. In general the staff was very unfriendly. The food was okay.

Very nice service and good Italian cuisine

The best gnocci I've ever eaten! While waiting, there's a bowl of olives, bread and sauce - all very tasty. My 20-month-old daughter ate it :) Great service, helpful, nice and friendly. I recommend! :)

Italian restaurant with very delicious food and at a good price. Very friendly staff.

Italian restaurant in Hamburg's old town with delicious food and mostly quick, friendly service. You can sit outside at a street junction under large umbrellas and people watch. The lack of traffic in this area is not a problem.

I know the place and I had been there some time ago, nothing to compare to today, perhaps it has changed management or chef. I have never eaten so bad, before it was much better.

That's what happens when you're hungry... I wouldn't go there a second time.

We and a lot of other guests had to wait very long. Not super friendly. Food was good.

Der Service und das Essen waren einfach grauenhaft, als Hamburger Kaufleute bewegen wir uns regelmäßig fast täglich in den Hamburger Restaurants, schön, dass wir nach diesem ersten Versuch zukünftig einen großen Bogen um dieses Restaurant machen können

More than an hour of waiting for a meh pizza. Very disappointed. We gave up after another 30 minutes waiting for the menu to order dessert.

Tagliatelle with veal ragout... again and again! Mixed starter plate...enough for two, very tasty

+Restaurant looks ok when you walk in. +Food well prepared +Food ok -Unfriendly and inadequate service -Toilets not well kept clean and tidy at the time of visit -Tables are not cleaned adequately I was also instructed by a lawyer (requested by the restaurant owner) to delete the old review. My old review was legitimate. If you can't handle criticism, then don't read the reviews. ▶️▶️▶️Basic Law for the Federal Republic of Germany Type 5 (1) Everyone has the right to freely express and disseminate their opinions in word, writing and images and to obtain information without hindrance from generally accessible sources. Freedom of the press and freedom of reporting through radio and film are guaranteed. A censorship does not take place. (2) These rights find their limits in the provisions of general laws, the legal provisions for the protection of young people and in the right to personal honor (Personal honor: Freedom of expression may not be used to harm the honor and reputation of other people . Reviews must not contain any insulting, defamatory or reputation-damaging statements).

We came across the restaurant by chance. We thought the food was very convincing, tasted great, it was warm and perfectly prepared, the portions were great. Definitely more than satisfied for the price 😁 we would be happy to come back

The store absolutely deserves a 5 out of 5. The best Italian food — Love it ❤️

We stopped for a little refreshment....the pizza isn't bad, the service is a bit poor. I asked for two dishes (never arrived) to share the pizza with the children. Moral of the story we ate on napkins

Absolutely middle class Italian, service completely overwhelmed by the smallest requests, food absolutely middle class and overpriced (!!!)

Horrible place, we waited half an hour for a table and they ripped us off. We ordered 2 pizzas and a bruschetta, well, after a long time they brought us two pieces of cheese pizza. We were surprised but they said it was an appetizer so we imagined it would be like when they give you bread in other places. After a long wait, they brought us two pizzas again. Since they didn't bring the bruschetta, we assumed that since there were a lot of people, they forgot. We ate the pizzas and then I went to the bathroom and my boyfriend asked for the bill. When I came out of the bathroom and we had already left the restaurant, my boyfriend told me that they had charged him for the bruschetta, which is almost 7 euros because they gave us the two slices of pizza. THEY CHARGED US 7 EUROS FOR A BRUSCHETTA THAT NEVER ARRIVED BECAUSE THEY GAVE US TWO PIECES OF PIZZA THAT THEY HAD LEFTOVER. They literally ripped us off. They took advantage of the fact that my boyfriend is not a confrontational person, he doesn't like arguments, and since I wasn't there and I had already paid, I couldn't do anything. It's incredible that they laugh at kind people like that, they took us for idiots and won. Don't waste your time on that site, it's not worth it.

Fantastic pizza!! The service was a bit slow and the wine wasn't the best, but still highly recommended! I LOVED the pizza!

Unfortunately, the food wasn't as good as it was a year ago

Siamo capitati per caso in questo ristorante, non cercavamo cucina italiana,essendo italiani. Una sorpresa piacevole. Personale molto cortese. Complimenti

Unfortunately we didn't have a nice experience in this restaurant. At the beginning the service was quite good, we were able to place our order quickly and the drinks came quickly. Unfortunately we didn't get any bread/dip or anything else. The starter (bruscetta) was disappointing for the price. Two plain slices, not even toasted, with boring tomatoes that were neither seasoned nor dressed in any other way, but a nice big slice of Parmesan on top. We had to wait over an hour for our main course. The pizza was rather second-rate (you could have ordered it from a cheap pizza supplier). The baked goat cheese was still cold in the middle. I also ordered bread, which unfortunately never arrived. Unfortunately, despite a comment, there was no compensation whatsoever. I cannot recommend the restaurant. There is a much better selection in Hamburg.

We where there with my girlfriend to have a dinner. The outside area was appealing so we choosed to stay outside, the service wasn't the fastest, after 10 minutes we received our menus and soon we ordered. The beers came shortly after and after 10 minutes the antipasti (salad with salmon) in the salad had no dressing at all. Our food came after 20 minutes of wait for one risotto and one gnocchi. The risotto I didn't enjoy it at all. It was missing something and it was boring. The gnocchi were fine but not something special. I think for 55€ it doesn't worth it. At last we were about to pay and they ask us to give a tip. I don't recommend this restaurant

Good pizza, good pasta. Map is not that big. Good quality for that! Pizza is Neapolitan. Prices are also humane, especially for Hamburg Hafencity

In my opinion an absolute insider tip in Hamburg. Sat outside when the weather was nice (small but nice). You can feel the Italian warmth in the food and the service. Thumbs up 👍🏼

I lived in Italy for 3 years. Dinner tonight took me right back to La Dolce Vita! The gnocchi alle Genovese was a perfect early summer dish - light but flavorful. The Montepulciano di Abruzzo complimented it perfectly. Finally a proper espresso in Germany. Grazie mille! Torniamo Subito.

Yesterday we had a delicious lamb ragout and cod fillet with asparagus sauce. Both very tasty This time it was noodles. Tagliolini nero with scampi and asparagus, pollack with lemon and mint. Again very tasty 😋 🦔 Today we had the delicious fish platter. It was very good again.🐟😋🦔 Pappardelle with monkfish ragout and veal liver with sage butter were excellent. Service top. Only recommended.

Went there on a Saturday evening. It was indeed very full but that is not an excuse when food takes over an hour to be served. Pasta with tomato sauce that is available for 9,80 for children was accepted to be served as an adult's portion. They charged 14,50€ for it.

The pizza is great and the spagetti al oliò is very well done. The white house wine was really good, unfortunately I've already forgotten the name. The service is of course authentically Italian and familiar.

Very good cuisine, everything tastes really great. The service works with the typical Italian composure. A new coat of paint wouldn't detract from the ambience.

The food was very tasty, however not quite cheap

We went to this restaurant for the first time. Very nice atmosphere and good service. The fish soup is highly recommended. The other dishes were great. Good drinks. We'd love to come back!

Delicious food. We sat down in the basement and we didn't really like the atmosphere there. Service was also good. We laughed a lot 😂😉.

Das Dolcetto hat uns zum zweiten Mal sehr gut gefallen. Eine abwechslungsreiche Karte, die nicht nur die üblichen Pizza- und Pastagerichte vorhält und ein sehr freundlicher Service. Wir kommen gerne wieder!

Really super friendly service good food

Hyggelig, venlig betjening, lækre pastaretter, autentisk, ingen larmende musik Absolut et sted vi gerne kommer igen

The staff is sweet and warm. The food is great and they really thought of something! I came by by chance and really happy about it! Gladly again!

Very good restaurant, still good prices, service also good, but not always the same, sometimes there is bread with spread for a snack, sometimes not, unfortunately there wasn't even a single little attention from the house, even though we were there three times. Unfortunately, sitting can be very cramped.

Family atmosphere, friendly service and delicious food!

This restaurant was local to where we were staying and recommended by Google for finer Italian dining The establishment is well-situated at the confluence of two neighborhood streets, which makes for an attractive outdoor seating experience. Inside, the ambience and decor is relaxed, upscale neighborhood Italian, with the only issue the narrowness of the interior affected by the patrons and staff opening the door of the central restroom and service entrance. Upon greater reflection, the interior dining area revolves around this unfortunate entrance. As to the food, we ordered a fresh, daily, mixed salad, a tomato seafood soup, prosciutto pizza and seafood pasta. All dishes were excellent in particular the soup. Service was excellent, and prices were very fair considering portions, quality, freshness and location.

A very atmospheric Italian restaurant. With good food.

Food is good but service is really bad, could be better.

Overall, the dining experience at this restaurant was mixed. The quality of the food was above average, followed by decent desserts. However, the service should have been significantly better. While it's understandable that everyone has bad days, it's disappointing when it affects customers' experience, especially when they're looking for a calm and happy dinner.

The food was really good. The service was bad!!!, the service representative didn't pay attention to us or give us an appropriate answer. Which left a little uncomfortable feeling there.

I enjoyed the meal, the pasta was very good. The desserts were great. But unfortunately the service was very bad. The waitress treated us like we were eating for free or something.

I tried spaghetti with shrimps as main course and tiramisu. The food was good but the attendant was behaving bit rudely. We made our order 7pm but the food was delivered to us by around 8! Service could have been better.

Had penne with spinach. Good food. Service needs to be better.

Super delicious dishes! And we really felt comfortable!

Cons: No napkins Dirty tablecloth Dirty salt shaker Wrong dish delivered and then brought an undercooked fish. No excuse for the wrong dish Pizza rather dry and thinly topped Per: Table was free before the reserved time Conclusion: No recommendation.

Sehr schönes Ambiente und ganz tolle Bedienung, das Essen ist super lecker und es ist immer schön für einen ruhigen Abend zu zweit.

Gorgeous Italian food, reasonable prices. Very welcoming and attentive staff. Highly recommended.

Ristorante DOLCETTA, Große Bäckerstraße 2, a good opportunity to have a delicious meal before an event in the town hall. A friendly, attentive service team, we will be back.

Excellent quality of the dishes, highly recommended restaurant, rating 10

Great service, friendly staff. Delicious food. Top.

Thank you for a wonderful evening. It was, as always, very nice and tasty :) Lieber Giuseppe, ich bedanke mich ganz herzlich!! LG an das gesamte Team!!

Excellent restaurant, with a menu of carefully selected dishes. Very kind staff at all times, very generous rations, excellent presentation and reasonable prices.

Ristorante Dolcetto sind eines der besten italienischen Restaurants, außerhalb Italien, als ich besucht haben 👌

Die Trüffelpasta war sehr lecker und super netter Inhaber!

Sehr leckere Pasta und der Geschäftsführer ist auch sehr freundlich

It is absolutely a fantastic place for an Italien food experience 😛😛

Bella Italia! Typisch italienisches Restaurant mit toller Küche und sehr guten wie netten Service. Gerne wieder!

The food and ambience is great. Prices are fair. The waiter could have been a bit more friendly and inviting, but apart from that there is not much to complain about.

Lite trött personal, pizzan var bra.

Freundlicher Service mit super leckerem Essen. Weiter zu empfehlen

Obwohl heute der Black Samstag war und die Innenstadt wegen den Rabatten überrrannt wurde und viele hier essen wollten, war Guiseppe immer noch gut drauf. In unserer Anwesenheit wurden hier einige Tische schon 3-mal vergeben. Und trotzdem war die Küche verläßlich gut. Meine bestellte Kalbsleber in Butter und Salbei war traumhaft lecker. Auch unser Turamisu war sehr lecker. Den offenen weißen Tischein Catarratto (Sizilien) können wir nur empfehlen. Uns hat es sehr gut gefallen und wir kommen wieder.

Sehr freundliche Bedienung. Sehr aufmerksam! Sehr leckeres Essen. Nettes Ambiente. Faire Preise. Echt italienisch. Gerne wieder!

An authentic restaurant that takes you to Italy with its menu. The restaurant area is small but pleasant if it is not too crowded.

Einfach wow! Ein sehr nettes Restaurant. Alle Mitarbeiter sind sehr nett & sind sofort da wenn man etwas benötigt. Grade die nette Dame hinter der Bar ist super freundlich😍

Die Fischsuppe ist wie immer top!!! Der Service ist ausgezeichnet!!! Komme gerne wieder!!!

Das beste Restaurant in ganz Hamburg, der Service ist ausgezeichnet Vor allem die Pasta aus dem Parmesan Leib ist ein Traum Komme gerne wieder hier her

God mad, sur tjener. Er jeg pludselig i Frankrig 🙂

Familiär geführtes Restaurant. Viel zu tun. Volles Haus. Etwa Wartezeit. Sehr zuvorkommend. Freundlich. Sehr herzlich. Sehr gutes Essen. Kleine Probleme werden zu Gunsten des Kunden gelöst. Einfach ein tolles Restaurant

Immer wieder eine tolle Adresse um toll italienisch essen zu gehen. Nettes Personal, besonders der Chef! Wir kommen immer wieder gerne hier her.

Man sitzt hier ganz gut. Essen ist mittelmäßig, Bedienung auch. An Wochenenden viele Touris, an Wochentagen viele Bürohengste. Ist halt Innenstadt. Eher nichts für Liebhaber der italienischen Küche.

Ein kleines Restaurant mit familiärer Atmosphäre. Sehr leckere süditalienische Küche. Tolle Pizzen und viel Abwechslung durch eine wöchentlich wechselnde Zusatzkarte

Attirati dall'invitante piatto di pasta presente sul tavolo di fianco al nostro, abbiamo deciso anche noi d prendere una pasta dopo giorni di cucina tedesca. Il risultato è stato più che soddisfacente con una pasta che poteva tranquillamente essere servita in Italia, anche se forse un po' troppo condita.

Ein gelungener Abend, prima Service und richtig lecker gegessen. Tagiatelle mit Thunfisch und Tagiatelle mit Hirschragout.

Top!Pizza war dieses Mal leider zu weich der Rand zu dick! Kalbsleber sehr gut, aber Beilage einfallslos und solala!Das Lokal war extrem dicht bestuhlt und überfüllt! Daher sehr laut und der Service etwas beeinträchtigt! Trotzdem werden wir gerne wiederkommen! 😉😀

Schlechter Service, ewig lange Wartezeiten und ein Essen, das geschmacklich sehr fad war - das ist unsere Erfahrung mit dem Dolcetto. Ich sage nur, einmal und nie wieder!

Wir mussten lange warten, vermutlich lag es daran dass einer arbeitet und die anderen versuchen den Überblick zubehalten, was aber misslang. Bekannte Gäste werden bevorzugt behandelt. Freundlichkeit gibt es woanders. Wir haben 4 Pizzen bestellt und nur erst 3 bekommen. Meine Frau hat die Pizza meines Sohnes bekommen mit Rucula verziert und fertig....Fehler werden weggelächelt! Meines Erachtens hatte nur einer den Überblick....das war der junge Herr, der leider die Patzer seiner Kollegen ausbügelt. Leider nur ein 🌟 für den Service aber immhin noch 🌟 🌟 🌟 für das Essen. Essen vergessen und das falsche Essen gibt Punktabzug.

Service, Freundlichkeit und va das Essen sehr authentisch&lecker. Wir hatten Pizza, Saltimbocca und Pasta - alles einfach nur perfekt!

Endlich haben wir es wieder mit unseren Freunden zu Giuseppe ins Rist. Dolcetto geschafft. Nachdem wir die Bestellungen aufgegeben hatten, kam seine Frau auch schon mit den Getränken. Beide haben und fantastisch umsorgt. So fühlt man sich gleich wohl. Mein Vitello Tonnato war wieder unübertrefflich. Die Kalbsleber war geschmacklich top. Mein Tischnachbar schwärmte vom Zander. Ebenso die hausgemachte Pasta mit Trüffel war ein Genuß. Wir waren alle sehr zufrieden und glücklich. Ein perfektes Abendessen in toller Atmosphäre. Auf den nächsten Besuch freuen wir uns schon.

Besøgte stedet to gange, ærlig Italiensk mad, godt udvalg af vine, venlig betjening bestemt et besøg værd

The service was a bit soso, and them not serving a glass of water with red wine is weird. The food was beyond amazing, and the wines they served was a great pairing with their offering. The tablecloth and other peripheral things were also quite good. If they'd increase their prices, keep the same amount of staff and decrease the number of seats, it'd be a wonderful experience.

Ein perfektes Saltimbocca alla romana gegessen. Dankeschön

Il caso ha voluto che ci trovassimo di fronte al nostro cammino questo ristorante. La cortesia e l'accoglienza da parte del signor Giuseppe il titolare è stata bellissima. Per non parlare poi del gusto di ciò che abbiamo ordinato per cena. Disponibilità ed attenzione al cliente può essere una delle principali caratteristiche di questo locale.

Had dinner yesterday there. The food was great, had a lovely and friendly service as well.

We visited with two of my friends. The food was amazing and the staff is very charming. Unfortunately we waited for long periods of time… still definitely recommend!

Großartiger richtiger Italiene! Preis Leistung stimmt und die Pasta sind wunderbar al dente so wie es soll. Gerne wieder!

Bei Giuseppe ist man jederzeit willkommen und man fühlt sich wie in Italien. Das Essen ist immer sehr fein, die Bedienung freundlich und aufmerksam. Wir kommen immer wieder gerne !

Przyjemne miejsce by sobie posiedzieć

Richtig gute Küche alle meine Extras wurden erfüllt. Personal sehr zuvorkommend. Kann ich nur immer wieder empfehlen. Komme bestimmt wieder !

Best pasta Bolognese I've ever had

Pizzaerne var ikke gode. Der var for meget ost på, og tomatsovsen smagte ikke af noget. Jeg bestilte og betalte for en stor cola, som jf. menukortet var på 0.4 liter. Jeg fik serveret en cola i samme størrelse glas som min kærestes vinglas glas på 0.2 liter. Da jeg spurgte om jeg havde fået en stor cola, sagde tjeneren ja. Da vi bad om regningen stod ejeren og kiggede ud af vinduet i stedet for at lave regningen til os. Først da vi gik op til disken, lavede en tjener regningen og vi kunne betale.

Eine echte Enttäuschung. Hier war früher unser Lieblingsitaliener (Dolce Vino). So haben wir auch hier in freudiger Erwartung einen Tisch reserviert, da es in dieser Lage am Wochenende meist voll ist. Wir mussten lernen, dass das hier vollkommen egal ist. Ob reserviert oder nicht: wir mussten warten und es dauerte mehr als 20 Minuten, bis wir einen Tisch bekamen - und dieser dann so dicht am Nachbartisch, dass es eigentlich ein Tisch war. Man kann ein Restaurant in der Lage natürlich so organisieren und komplett auf Laufkundschaft setzen, aber dann sollte man gar nicht erst Reservierungen annehmen und Stammkundschaft erwarten. Das Essen war allenfalls mittelmäßig, der Service ebenso. Sehr Schade!

Das Dolcetto ist ein sicherer Wert für die italieniche Küche. Wir kommen immer wieder gerne hierher. Das Essen ist sehr fein, die Bedienung freundlich und kompetent. Wir kommen sehr gerne wieder !