Restaurant zum Wilden Westen in Bad Segeberg

Sehr gemütliches Restaurant leckere Speisen

Ich war zum ersten Mal hier und bin begeistert. Es war sehr lecker und das Personal war auch sehr zuvorkommend. Bin jetzt öfter hier!

Gemütliches Burgerrestaurant Sehr nette Mitarbeiter und sehr leckeres Essen. Wir sind regelmäßig da.

Das Essen ist sehr lecker und die Gastgeber sind herzlich.

Sehr lecker. Angestellte sehr nett und zuvor kommend. Immer wieder gerne

Wir waren am Freitag vor dem Maffay Konzert im Wilden Westen.. Eine ziemliche Katastrophe. Die erste Bestellung ging verloren. Die zweite Bestellung wurde aufgenommen und es passierte nichts. Getränke standen fertig ohne Bierkrone auf dem Tablett auf dem Tresen. 3 x sind wir zum Tresen gegangen und nach dem Getränken und dem Essen zu fragen. Aus allen Ecken kamen Gäste und beschwerten sich... fehlendes Besteck an den Nachbartischen. Wenn wir nicht Druck gemacht hätten, wären wir nicht pünktlich zum Konzert gekommen. Der von uns bestellte Burger war in Ordnung und er hat geschmeckt...

Schnitzel mit Spiegeleier und Pommes bestellt. Pommes lauwarm,eher kalt. Eier wahren abgebrannt. Schnitzel versalzen. Meine Frau hatte ein Baguette bestellt das war ebenfalls kalt. Toilette zustände wie am HBF in Hamburg,wie ich den Kommentaren entnehmen kann sind die Pinkelbecken seit Monaten defekt. Ja der Laden war voll,aber alles eine Frage der Vorbereitung,das viele Kunden zu einem Konzert am Kreideberg kommen war bekannt. Würde nicht wieder kommen

Nein, einfach nur nein. Überfordert, weil Maffay da ist? Sonst ist Winnetou da 😒 2x nach der Karte fragen müssen! Getränke und Essen nach 30 min aufgegeben. Nach diversen Mal Nachfragen kam Getränke unvollständig. Bier ohne Schaumkrone COKE ist alle! Hallo? Warten auf Essen über 1½ Stunde! Cheeseburger Lauhwarm, Pommes nicht durch. Enge SITZ Möglichkeiten. Toiletten dreckig und 2 waren DEFEKT. FAZIT! Nie wieder. Schau auf die Toilette, dann weißt Du, wie die Küche aussieht, so sagt man. Ihr macht das jeden verdammten Tag. Ich esse lieber 3 Bratwürste auf die Hand 20 Meter weiter. Zentrale Location, ohne Service. Zahlung nur in bar möglich. Schade 🙁

Super essen, sehr nette Bedienung.

Wir wollten vor dem Konzert noch was eine Kleinigkeit essen und trinken. Dieses Restaurant lag auf dem Weg. Aber wir hätten lieber weiter gehen sollen. Der Service war sehr schlecht, die Sauberkeit vom Besteck und den Gläsern war katastrophal und die Toiletten müssten dringend renoviert werden. Auf dem Damenklo hielt es eine Toilette gefühlt nur noch mit einer Schraube. Auf die Getränke haben wir fast 15 Minuten gewartet, obwohl das Lokal fast leer war. Auf das Essen haben wir dann ebenfalls noch einmal 30 Minuten gewartet. Zum Glück hat es zumindest geschmeckt, obwohl bei TK Ware kann man nicht viel falsch machen.

Sehr nettes Personal und hervorragend gutes Essen! Gerne wieder!

Sehr gutes Essen! Sehr freundliches und zuvorkommendes Personal.

Sehr lecker dort. War mit der gesamten Famile und Freunden da. Auch ser Service war ausgezeichnet. Wenn wir wieder einmal in der Nähe Urlaub machen, kommen wir gerne wieder vorbei!

Das North Hanse Chapter hat am 09.04.2026 im Restaurant nach meiner vorherigen Anmeldung eines seiner monatlichen Treffen veranstaltet. Das Personal ist sehr freundlich! Das Essen ist schmackhaft und hat ein gutes Preis-Leistungsverhältnis! Nach dem Essen wurde uns eine Runde "Kurzer" nach Wahl auf Kosten des Hauses angeboten. Wir haben die Tischanordnung nach unseren Bedürfnissen geändert, ohne dass es Mecker gab. Parkplätze sind neben dem Gebäude vorhanden. Zu bemängeln ist das Herren-WC: kein Licht, zwei von 3 Urinalbecken sowie die Spülung einer der beiden Kabinen waren defekt. Aber alles in allem ein gelungener Abend!

The food was delicious and freshly prepared. The service was friendly and attentive. The atmosphere in the restaurant is cozy. I will definitely come back!

Haben nun schon paar Mal online bei Lieferando bestellt & sind begeistert. Schmeckt sehr lecker. Absolut empfehlenswert. Sehr netter & schneller Lieferservice. Dieses Restaurant ist eine absolute Bereicherung in Bad Segeberg.

Sehr schönes Restaurant mit Riesen Auswahl. Preise sind gut , Portionen riesig . Service sehr nett . Wir kommen wieder

Wir haben bestellt.Die Pommes leider ungenießbar total matschig und ohne Geschmack. Bruschetta das Brot total weich und matschig als wären die in Wasser getunkt wurden und leider auch kein richtiger Geschmack.Echt schade für den Preis

Außerordentlich lecker, tolles Ambiente und nette Bedienung.

Wir waren letzten Sommer da, uns hat es geschmeckt und die Deckenleuchten fanden wir elegant urig, sowie das Holz bei der Gaststube.

Essen so lala , ambiente naja geschmack zum glück .. sry

Das war wohl die erste Pizza die ich gegessen habe und mir dannach gedacht habe, bro die ist nicht fly. Die Pizza hat sich angefühlt als hätte man gewürz vergessen und alles in allem habe ich mich dannach leer angefühlt, zum ersten mal. Die Knobisauce war auch leider etwas wässrig. Keep in mind diese Review dreht sich nur um die Pizza, der rest könnte ganz okay schmecken.

Die Currywurst war eine billige Wurst mit Curryketchup und ein bisschen Currypulver. Nach der Pizza hat man nicht gedacht: ,,Geil eine Pizza!" Es war eine Entäuschung.

Super lecker und sehr schön angerichtet 👍🏼top 👍🏼 wir waren zufrieden!!!!

The pizza tasted of nothing, and a colleague's pizza had a fingernail in it. After we demanded a refund, we were given less than half, even though we were promised half. They took 45 minutes to arrive and said they'd been there for 15 minutes – but they weren't. Not recommended. If you want to protect your teeth and avoid wasting money, don't order from there.

The food arrived quickly and was delicious. Everything went smoothly, and the service was very friendly. I was just passing through and don't regret stopping here for a second.

Free seating, no crowds. Food is delicious, service is friendly,

Everything was great and extremely tasty, I'd go back anytime!

Well, I have to start by saying that I've ordered several times both locally and via Lieferando. The burgers are a delight every time, and one in particular has stuck in my mind. The crispy chicken burger! I can highly recommend this place. 🫡

We were passing through this evening around 6:00 p.m. and wanted to eat schnitzel. Nothing special. Unfortunately, they didn't have the beer my parents wanted, nor did they accept card payments. Okay, it can happen, let's just leave it at that. When our food order was taken (2 pork schnitzels and 1 turkey schnitzel), things took a turn for the worse. After 20 minutes, the server came to tell us they were out of turkey schnitzel. She'd only remembered that after so long. No apology, nothing. If the information had come sooner, it would have been okay sooner after ordering. But the place was empty, with absolutely no other customers. Very, very weak and unacceptable. We were asked to pay the full price for the two beers. No concessions. That was nothing...

First of all, CASH ONLY I haven't had such a bad meal in a long time... For the first time, my drink (vitamalz) was out of stock, it can happen :) When we ordered, we waited an hour for our food (burger). Unfortunately, it was only lukewarm, the meatball was very dry, and we both had the wrong bun. And the buns we did have were very burnt and black. The service was okay, but they didn't make much of an effort to deliver the food any faster or to apologize for the inconvenience. In conclusion, I wouldn't visit this restaurant again.

Nice ambience, very friendly and the food was also very tasty.

We were greeted in a friendly and courteous manner upon arrival. They also pointed out that card payments weren't working. Looking at past reviews, however, this doesn't seem to be a recent problem (I once heard it helps with tax savings). When ordering, I noticed that many items were out of stock. There was no dark beer, no apple juice, and no chicken wings. They were probably missing even more, but those were the random items we had. Since we were there on a Saturday before the Karl May Festival, I was a bit surprised, as you can expect a packed place and the items on offer to be sold. The food didn't arrive promptly for everyone at the table—admittedly, that's not easy with 10 people, but it wasn't impossible. The last dishes arrived about 10 minutes later than the others, who were already half-finished by then. It was particularly annoying that the children's dishes were the ones that came later. The little ones were already very upset and hungry, but had to settle for a few fries from other plates. Their food was nice and hot, while the burgers and fries served first were only moderately warm to cold. The ambiance is okay, but it could be very good. If only they would push the dangling socket back into the wall and reinstall it, make the light in the men's restroom work, repair the broken urinals (2 of the 3 are broken and covered with yellow bags), rehang the light in the women's restroom (it's hanging loose over the edges of the stalls), simply cover the blocked and broken door in the seating area with a nice wooden board, and generally give the place a thorough cleaning (whoever finds the spider eggs on the windows gets a beer from me). The staff seem to be aware of all these things from the beginning to the end of my review, and they even tried very hard not to let on how uncomfortable these things made them when I mentioned them. By the way, the chef wasn't available to discuss it; he was in the kitchen and didn't have time. My conclusion: I won't go back; the overall experience was too disappointing. I'm not a restaurateur or a businessman, but I still wonder how a restaurant with such a good location and such a high number of visitors could be so poorly managed.

Always trying, yet inadequate We were, probably like most of the guests, day visitors because of the Karl May Games. Last year, we ate burgers at Champers across the street – which is similar to a fast-food restaurant, but still much better than eating here. But this isn't about competition. The waiters were friendly, but clearly overwhelmed. We definitely want to share our experience, because in retrospect, several things shocked and outraged us... First of all, the tables and chairs were very close together, leaving hardly any room to move or to block out the conversations of our neighbors. A radiator was "turned off" in an adjoining room, and it couldn't be turned off. It's conceivable how bad the air was in the summer with the crowds described above. After waiting quite a long time for our drinks, we received two dirty glasses for our water. We asked two waiters for clean ones, and we received one, although we weren't satisfied with its cleanliness either. So we drank our water (0.7l) from the bottle, and despite the busy waiter traffic in our corner (we had to sit so someone could pass through), no one noticed. The food (we ordered 3 burgers, 1 schnitzel) was unfortunately a disappointment. Side dishes were swapped. The fries were covered in grease (almost see-through), and the sweet potato fries could be counted on two hands. Burger buns were also swapped, even though there were no special requests, but rather a selection that the waiter asked for and took. As described in the last reviews, the restrooms are filthy; the lights in the men's area didn't even work. The issue of card payments only came up when we were paying, and when we finally brought it up with a waiter outside, all we were told was that there was still a sign hanging at the entrance yesterday. Our feedback on the food (which no one asked for) received no response, except the classic phrase: "I'll pass it on." Now let's compare it to a fast-food restaurant. This is supposed to be a restaurant. We definitely expect a different ambiance, a better way of handling feedback, and, above all, better food! A shame...and unprofessional. Absolutely not recommended!!

Very good burgers. Excellent value for money. Very friendly service.

Everything was delicious. I'd love to come back 🙏

The restaurant is located directly on the way to the Karl May Festival. The staff is super friendly. The food and drinks are delicious. The homemade ice teas, the cocktails, and the burgers with steakhouse or sweet potato fries are the absolute highlights. My favorite.

We're here for dinner with 19 people before the Karl May Festival. Despite the crowds and the stress, we were always very friendly, nice, and accommodating. The food was super delicious. We'll be back next year.

We were there after a Karl May performance, so there were only a few dishes to choose from, but we were completely impressed by all of them. The service was friendly and quick, and the portions were a good size.

I've never eaten so badly... If you like ready-made frozen meals and raw schnitzel, you'll feel right at home here. One meal was brought incorrectly, and two dishes where the meat wasn't cooked. And that was a children's schnitzel... the place was an absolute disaster... terrible service, drinks were handed out carelessly. We just wanted to leave the restaurant. And then, in the end, only cash... Of course, nobody said that at the beginning... never again. The restaurant only survives thanks to the tourists from the Karl May Festival...

-After ordering, we were told that we couldn't pay by card. - The burger was cold. - Currywurst with fries = you had to search for ketchup and a tiny portion of fries. - The water glass was dirty. - One meal was forgotten, and they only responded after asking. About 25 minutes later, the last meal arrived. - The path to the restroom (floor) was dirty everywhere, and the trash cans in the women's restroom were so full that trash was already lying on the floor. - In the men's restroom, one toilet was completely loose. - The staff were overwhelmed and unfriendly. - The power outlet was hanging out of the wall, right next to the bench.

Unfriendly service that was slightly overwhelmed, our food was forgotten, and to top it all off, our orders were mixed up. Instead of saying it would be served as soon as possible, they made excuses and evaded any responsibility. However, the food was actually quite delicious.

The restaurant is well located if you're planning on attending the Karl May Festival. We can't give it many stars, as we had to wait well over an hour for our food. After about 40 minutes, we asked the waiter if it could take a little longer, as we were going to the festival. There was no response. So we left after over an hour and just paid for the drinks. And you can only pay in cash!

"Two people are sick." and "Our card reader is broken - TODAY." Well... It's better to communicate this when you take the order, rather than making guests wait over 90 minutes for their food and then demanding cash when paying. The food was okay, but we'll go to a different restaurant next time.

Quite a good place to meet before the Karl May Festival. The food (burgers, schnitzel, etc.) was OK, and the hummus and pancakes were fantastic. Please note! Cash is king... no credit card.

The farmer's breakfast was okay (13€)

A very good restaurant with delicious food and very friendly and welcoming service. The food is served between 20 and 30 minutes and has a taste that everyone will enjoy. We really enjoyed it, and it's one of my family's favorite restaurants.

Tables mixed up, hot drinks, food forgotten, heating broken, set to five, and we waited over an hour despite asking, and then, unfortunately, the staff was unfriendly. Do yourself a favor and go somewhere else...

First of all!!! Cash only!!! But nobody tells you beforehand... Good location for the Karl May Festival. Located directly on the way to the open-air stage. The restaurant has about 70-80 seats inside (50) and outside (24). The menu "looked" okay. The service was friendly but clearly overwhelmed. Our order was taken twice. We waited about 30 minutes for drinks after ordering, and then another 75 minutes for the food (starter). Outrageous... the main course arrived another 15 minutes later. So, you should plan on 2 hours from ordering to eating. So if you want to go to the open-air stage, you should arrive about 3 hours in advance. The restrooms are a disaster... On the quality compared to the price: Drinks: The "homemade" iced teas made from water with syrup, a 1/4 lime, and an ice cube to "cool"... ...simply bad. Better go for the standard soda, beer, or... 1 out of 5 stars. For food: Bruchetta/baguette "good" Finger food platter "okay" Cheeseburger with fries "very good" Baked potato with turkey "very good" Margarita pizza "good" Overall, the food is good. But it's completely ruined by the wait.

Great food and top-notch staff! See you next time.

The food was frozen. Far too expensive for that.

Extremely small portions and poorly prepared food. Dirty restrooms and no soap. Cash only, not up-to-date given the prices. The waiters served us in tracksuits. Items appeared on the bill that we hadn't even ordered, and when we asked for the bill to check it, we were given strange looks. All in all, zero stars would be appropriate.

I haven't experienced such a bad restaurant in a long time. The food quality was abysmal, the staff wore sweatpants. The decor was outdated, and the dishes were dirty.

Good food, good atmosphere, nice conversations, everything great

I was there last week with my boyfriend, and we received very friendly service. The food came out quickly and was delicious. The price/performance ratio was also good. We felt very comfortable and enjoyed our evening there. We'd love to come back next time we're in the area.

Very good pizza... friendly service... Excellent value for money

Great place, nice people, a real insider tip to have a nice evening

I went there yesterday with my girlfriend and it was so delicious! Thanks also for the friendly service, it was fantastic!

were not quite a classy burger with fries meat was on some black and fries were

The food wasn't seasoned, the egg from the farmer's breakfast was still raw, the order was wrong because it was actually for another table, so two of us five could eat, and the rest came when the two were finished. The passion fruit spritzer was a fruit powder and water mix. The tables were sticky. And when we paid, we were told that only cash payments were possible. 🤦🏼‍♀️ Horrible and not recommended.

Family-run, good value for money. Advance reservation is recommended, especially during the season.

Actually, it would have been 4 stars. The food was okay. A bit more salt on the sweet potato fries would have been nice. It's obvious that you have to make some compromises with the food when there's an event at Kalkberg and it's packed. What definitely deducted a star, though, were the restrooms. Unfortunately, the rush was noticeable. 🙈

Poor quality food and disorganized staff. The restaurant survives solely on its location. We were full, but we wouldn't go back.

I really enjoyed it, the food was delicious and the service was very friendly, I would go back again

Food was prepared warm and tasty. Definitely recommended for me. Would eat with you again and again!

Crispy chicken tastes very delicious

Food was very tasty and fast delivery

The food is delicious, and the staff is also very friendly. If you can't reach them by phone or online, you can also contact them via Instagram. I highly recommend this restaurant.

Very tasty burger meal arrived on time

I am a trained chef myself. I would like to be able to eat as deliciously as in the Wild West everywhere. Top service, please keep it up.

Everything was great, ordered at 6:30 p.m. delivered on time. Delicious

Unfortunately disappointing! Food was really inedible! There were four of us and we had three burgers and a baked potato. The burger buns were completely BLACK, which you could clearly see...! The potato was uncooked, the broccoli was slimy and frozen. The potatoes were also ordered with sour cream and served with hollandaise. There was no salad dressing at all and the lettuce and tomato were fishy and wilted. Since almost everything was left behind... we had hoped that they would at least ask if it was tasty... but unfortunately that didn't happen. Conclusion: Absolutely no recommendation! Extreme stomach pain is included!

Very accommodating and pleasant staff! I enjoyed it :)

Food was pre-ordered and arrived on time. Very tasty, we will order again. Highly recommended

Very good restaurant with tasty schnitzel. Nice staff and good price-performance ratio. Keep it up!

Nice restaurant near the Kalkberg. As already described in the name, the main theme is the Wild West, which is reflected in the ambience. The food is good and the price-performance ratio is also good. A very big thank you and praise to the service, the homemade nightcap was very good 👍. Many thanks to the entire team.

The service was friendly and the burgers were okay, but not something I need to come back for. The ambience wasn't that nice.

We were there on a Friday before the late show and had reserved a table in advance. The restaurant was full when we arrived and the staff were friendly but completely overwhelmed. The food we ordered came after waiting for over an hour - luckily we asked if it was still coming. The neighboring table had waited 1 hour 30 minutes! The food was "mediocre" - we won't go there again. Food ordered was forgotten, drinks were brought incorrectly and overall it seemed “cheap”. Next year before the performance we will go to another restaurant.

Kindly meant three stars for the food, it's convenience food and more or less comes from the deep fryer. The cocktails were good. Very nice service. The highlight was the view of the entrance barrier to the Karl May games - whoever invented a reason to pass through. And then was confidently rejected.

If only we had read a few current recessions beforehand... We settled here with friends and children in search of an evening meal. Actually the goal was “champers” on the opposite side. Unfortunately there was no possibility to sit outside. 2 of 6 dishes were not served as described on the menu: baked potato with broccoli, corn and hollandaise sauce. Instead of the hollandaise we got sour cream. The potato pockets were served with fries (the menu mentions baguette slices). The quality of the food was rather below average (all frozen goods) The fries taste good - if only they had been salted. Since we were given the old menu to order, almost all drinks were charged higher prices when paying. We addressed this immediately. Luckily we only had to pay the low price. All in all, it was a disappointing end to a beautiful day at the Karl May Festival. Conclusion: For the owner, a TOP location to get visitors to the Karl May Festival money out of their pockets with simple frozen food.

A quick snack is always available there before the Karl May games so that you don't have to get an expensive bratwurst there... The service was a bit lacking that day, as the cards were simply thrown at us and the waiter quickly left, then he came back to take our drinks, but he took his time with the food, we tried to find someone for 15 minutes I waved and no one came until after the 15 minutes! We had to wait 30-40 minutes for our food, but since you could really tell that the food was fresh and home-made, small but still delicious, you could ignore the long wait, the salad was also filled with fresh leaves. The fries could have been more. However, I think the Kiba I had ran out of cherry juice because they had to dilute it a lot. Overall, it's a very nice restaurant, even if the staff sometimes don't really pay attention to you, but the food was excellent, except for the small portion... so the expensive bratwurst had to be bought later... everything was great in terms of taste , so I can only recommend!

Simply brought large drinks even though none were ordered! Food was average

It was very crowded so it was expected that you would have to wait a little longer. But it would be better to give guests a rough estimate right from the start of how long it might take. We waited 15 minutes for a menu, then another 20 minutes for drinks and over an hour for the food. Some of the tables around us didn't get their food at the same time and also very late. My salad was okay but the waiting time was just far too long without any intermediate information. And a salad isn't quite as time-consuming now. From the name of the restaurants you would have expected a little more or a different ambience. So you can do it, or you can just move on and find something else. In any case, I wouldn't recommend it and wouldn't go there again. PS: Take a look at the profiles of the 5 star reviews. Most of them only wrote 1 review. That actually says it all :)

We were with 9 people. to eat . The large drinks were simply delivered, even though we didn't order them. Somehow the 3 meals we ordered were no longer available, while the others already received what they ordered. The reordered one didn't arrive correctly either. The food was cold. The invoice was written backwards, to their advantage.

The food was OK, average, not a masterpiece. If you order a schnitzel you get 2 small pieces of pressed meat. That says it all. Normally I wouldn't eat there again. The customers only include visitors to the Karl May Festival, otherwise you won't get lost there.

Was very tasty, very nice staff. Recommended!

The service was actually good, the waitress was very nice, I ordered a salad that I couldn't eat. Some of the ham had dark edges, meaning it had been lying around openly for a long time. There is no trace of the dressing. Then there is a lot that isn't on the menu and they have a chalk board outside with things they don't have. However, the cocktail was good.

After having to shout the order across the long table (we had reserved for 10 people), the food came to the table lukewarm. The starter at the same time as the main course. The dip for the starter comes 5 minutes later. The drinks were not mixed properly, Spezi was 90% orange soda and Alster was 80% soda. We had schnitzel made from pressed meat that was fried to death. Plus almost cold fried potatoes with no taste and limp. Canned mushrooms fried in cream weren't really seasoned either. The burgers dry and black. There were also what felt like 10 fries on the plate. However, several bowls of fries were added (free of charge). Only the salad that was on the plate as a side dish was fresh and tasted good. The children's dish (nuggets) was fried so hard that a 4 year old couldn't bite them and they had to go back.

Unfortunately, the external impression is very misleading! At the beginning we had to ask for the table to be wiped clean. The drinks came non-carbonated and warm. It took almost an hour for the starter to arrive. Unfortunately, it was a completely dark brown baked frozen product. The waitress disappeared again as quickly as possible after she put them down and didn't bring the dips until 10 minutes later. It took another 15-20 minutes for the main course to arrive and again the frozen cordon bleu and the farmer's breakfast only came fried on one side and cold. We then gave it back and were told that it was all just frozen goods and that they didn't have anywhere to say that it was fresh. Just a failure.

We received the cards to choose from pretty quickly. And then they left him. A Mexican burger and a finger food plate with three dips were ordered. First we were served lukewarm cola. A request for ice cream or a colder drink was not even noticed because the men and women in service were very busy with themselves. The wrong dishes were served several times at other tables. The left hand didn't know what the right hand was doing. The food on the finger food plate was completely fried and bone dry. The three dips (garlic sauce, yoghurt sauce and curry ketchup, each from the bottle) didn't help either. The snack bar I trust does this much better and cheaper. Cheap goods from the supermarket are sold there for completely inflated prices. Unfortunately sh...! The burger was very burnt on one side and the only thing Mexican about the burger were the three jalapeno slices hidden under the top half of the bun. Because there wasn't much time left before our performance by Karl May, we ate it anyway, according to the motto that hunger and lack of time forced us to eat it. It's not really worth describing the atmosphere in more detail. Bare walls, unironed table linen, sagging sofas didn't exactly contribute to the feeling of well-being. I say with a shudder because even after hours of eating this meal I find myself belching, thanks for nothing!! You definitely won't see me again. A little advice, please take a crash course in service. And please, please, please fire the chef. He can't do anything.

Great veggie burger and crispy fries!

8 people with reservation for 5:30 p.m.: Food arrived at 7:10 p.m. Three meals were missing, two came and one was missing. Furthermore, 3 supplements were completely missing. Some of the fries were not properly fried and were half raw. The burgers themselves weren't good either. At least the owner accommodated us regarding the bill. When we wanted to leave, the missing sweet potato fries arrived. Too bad.

My burger actually looked very good. Unfortunately, I had an eyelash in the burger. Very very unsavory…..hope it was an eyelash…choke Service was very overwhelmed. Sometimes I got the wrong things Overall, unfortunately very disappointing. The service at McDonald’s is better. I give it a straight 6, sorry

Very friendly staff. Everything sour and tidy. Not a long wait and vegetarian dishes are also highly recommended

Were there some time ago... Shortly after opening, the restaurant was empty. I think it depends on who serves you in service... Our young lady was extremely unmotivated and didn't even know her own menu... Unfortunately she was also rather unfriendly... The lady at the counter puts the filled glasses at the top Touching the edge of the tray... Later a gentleman came along who at least apparently knew what to do in service. (At least one...) All I can say about the food is: standard ready-made meals... Nothing special... We wouldn't recommend it, the children were also disappointed... On the topic of the name "To the Wild West" there is an appropriate and beautiful wall design... The seating is rather outdated... At least during the festival season you could bring in a lot more character with just a cowboy hat during service and when you're up If you want to jump on the Karl May bandwagon, then you should be able to do that and go for it... or simply rename the store... With a little more love and perhaps also the will to adjust the guests to Karl-May and to honestly show the flair of the Wild West, you could definitely make it more of an experience for the guests and simply make children's eyes shine... So for us it's unfortunately only 2 stars: Bad service, run-of-the-mill food and considering there was nothing going on, it just took too long... You make the children happier at McDonalds... The food is the same and the price then even lower... To all Karl May goers: Have fun! We were thrilled like every year :-)

We were eating here today before the Karl May performance. Honestly, I can't recommend this restaurant. In addition to the long waiting times for drinks and food, this is not recommended and completely overpriced. We had a baguette. The bread was not fully baked and was soggy. The topping was unseasoned and bland. The finger food plate was so greasy from the fryer grease. Some of the mozzarella sticks had completely run out. The lettuce that was on the plate as decoration was partly already wilted. The only thing that was actually edible was the currywurst with fries. All in all, I can confirm the bad reviews. Unfortunately there is absolutely nothing about the store that is 5 stars and it lives purely from the era of Karl May games.

cozy restaurant with good food and nice service

We thought it would seem to be a good restaurant. After waiting for 10 minutes we were assigned a table - so far everything was fine. After no one came with the menu, we knew how to help ourselves and opened the menu via the website. After 20 minutes, someone came to our table for the first time and was surprised that we didn't have any tickets yet. But we were able to order directly from the online menu - drinks and food. After another 20 minutes our drinks finally arrived. Apparently no one has ever heard of a foam crown on a beer... even the ice cubes in the cocktail were just water... they probably forgot about us... after an hour our food still wasn't there, so we thought we'd give it a try ask how long it will take. Answer about 8 minutes. After another 15 minutes still nothing.. so asked again... 2 minutes the answer.. after another 5 minutes the waiter came and asked: you wanted to pay right? NO NOT RIGHT, we really wanted our food. Since we had nothing to eat on the table after a total of 90 minutes, we decided not to accept the food anymore. We then had to pay in full for the drinks, which weren't really satisfactory. At a moment like this you expect that the owner of the restaurant might come to the table and not send his staff ahead. By the way, the same thing happened to a neighboring table as we did...

Delicious food even late at night. Sitting outside was pleasant, there was even a blanket ☺️

‏We ate there with the family, super friendly staff, food was ok, we didn't have to wait long even though the shop was very busy, everything went great