Basierend auf 43 Bewertungen gefunden auf 2 Websites
Basierend auf 43 Bewertungen gefunden auf 2 Websites
Nº 33 unter 34 unter Baiersbronn
Nº 18 von 18 Restaurant unter Baiersbronn
Stellungnahmen
Absolutely underground service! Tuesday, 3:30 p.m., fancy coffee and cake... the door to the restaurant is locked, asked the lady at the reception for coffee etc., received a stupid answer, there was something in the bar... There: no one to be found, in the hope that someone will come, they sit down and wait... on the terrace an employee - probably the bar manager - is walking up and down on the phone. The lady is not at all interested in the fact that customers are waiting! We left after waiting 15 minutes. Conclusion: With this understanding of the customer, every restaurant is doomed. The next Lost Place is coming. Thanks for nothing. P.S.: if the lady on the phone had been looking for something to do - she could have also cleaned the bar floor - the peanuts on the floor don't exactly indicate excessive cleanliness.
Udo Geiges . 2024-09-10
WEITERE KOMMENTARE IN Google
What incredibly poorly motivated staff. Wait half an hour on the terrace and ask twice if someone is coming to serve you. Eating a la carte is only possible between 12 noon and 3 pm.
Willem van der Stelt . 2024-08-16
WEITERE KOMMENTARE IN Google
Bad experience. Poor food. I would not recommend Wiener schnitzel. Thin, small meat piece for 29.5e. Pina colada for 8.5e is just water with syrup, no any taste of cocos or ananas. Espresso cold, poor quality. I know now why this restaurant rate is 3.4.
Eimantas RS . 2024-07-17
WEITERE KOMMENTARE IN Google
We came to Schliffkopf after a hike and were very, very dissatisfied. The service was not satisfactory and the food (Flädlesuppe and the soup of the day (it was supposed to be a tomato soup)) was more than bad.
Julia Stepanova . 2024-06-09
WEITERE KOMMENTARE IN Google
The flammkuchen I enjoyed was truly exceptional, among the best I've ever tasted. Likewise, indulging in a Black Forest gateau amidst the serene beauty of the Black Forest was a delightful experience. Nonetheless, the service was a tad slow, necessitating a touch of patience.
hundreddragons . 2024-05-02
WEITERE KOMMENTARE IN Google
The food was super tasty and fine. We can't understand the bad reviews, we've been there twice within six months and can easily imagine going back a third time. Breakfast consists of a simple but tasty buffet. Here we focus on quality rather than quantity. Why have a whole room full of buffets for breakfast that only taste mediocre? We value good quality and you can find it here. For dinner there is a salad buffet, a la carte starter soup, the main course is either a meat, fish or a vegetarian dish, and at the end there is a dessert, and it tasted great. The waiters are on the ball, friendly and well organized. We had the same table throughout our stay and that was absolutely fine with us.
Anja Brose . 2024-04-05
WEITERE KOMMENTARE IN Google
Enough staff, hardly any guests. You should expect decent service. Unfortunately this is not available in the restaurant. Had over-salted venison goulash. You can look for the side dish (mini croquettes) with a magnifying glass, there was no salad. Coffee was served lukewarm, cake selection on Sunday at 2:30 p.m.: only Black Forest cake. The ambience is like that, modern is something else.
Ines Riedinger . 2024-01-03
WEITERE KOMMENTARE IN Google
Disastrous service, it's not my habit to leave a bad comment but here I couldn't leave nothing. When we arrived no one said hello to us, when we were finally seated we waited 30 minutes without anyone taking care of us, the waitresses looked at us but not once did they come, they had time to redo all the tables around us without even thinking of giving us the menu, we ended up serving ourselves, when 40 minutes later we had to call the waitress ourselves to ask if she would take the order, we had the feeling that we could have sat for hours without someone coming to give us a menu or take the order, I would point out that the restaurant was not full and that people passed by us about twenty times without even us say hi. Exorbitant price for a catastrophic service, this is the first time in my life that I have experienced such rude service and staff, the only person who apologized for the time taken is I think the manager, a gentleman. I advise against
Laura Wencker . 2023-12-04
WEITERE KOMMENTARE IN Google
To be renovated in every sense of the word. Horrible.
Dany Sarbacher . 2023-09-01
WEITERE KOMMENTARE IN Google
Unfortunately I was only there for 2 nights, but would love to go again.
Christian Lüdecke . 2023-08-21
WEITERE KOMMENTARE IN Google
Great view with good food on the terrace. It's best to drive past Mumelsee and make a stop here.
Josef Zimmermann . 2023-08-12
WEITERE KOMMENTARE IN Google
Very delicious food, friendly and smiling staff, super sauna and pool.
Patricia Ramos . 2023-07-23
WEITERE KOMMENTARE IN Google
From 4 p.m. you are sent away as a thirsty hiker, even though the restaurant is empty, on the grounds that the hotel guests want food. thanks for nothing
Jens Steffens . 2023-05-28
WEITERE KOMMENTARE IN Google
I had asparagus with hollandaise sauce and triplet potatoes. The hollandaise sauce was one of the best I've ever had.
Christel Hofmann . 2023-05-20
WEITERE KOMMENTARE IN Google
Terrible service, totally incompetent and unfriendly. Only 1 type of wine on offer. The wine cellar is empty, no joke - in a 4 star hotel? You have to plan 3 hours for eating. And all of this at a completely inflated price. Ridiculous quality, the whole thing. Rip off! The second day was much better. It really depends on which waiter you catch. But overall the drinks are too expensive: 7.50 euros for 0.75 of water. What's that supposed to mean?
meister fu . 2023-05-19
WEITERE KOMMENTARE IN Google
Entspannte Atmosphäre. Gutes Essen. Nettes Bedienungspersonal. Gerne wieder
Rainer Braun . 2023-04-10
WEITERE KOMMENTARE IN Google
Lecker und toll angerichtet. Natürlich hat das seinen Preis, aber das ist auch völlig OK.
Juergen Peterziel . 2022-12-19
WEITERE KOMMENTARE IN Google
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658 Stellungnahmen
821 Stellungnahmen
First of all, what should be highlighted is the excellent service! There really is nothing left to be desired; Room service also works perfectly. The boss and the lady at the reception really do their best to make you feel comfortable and welcome. About the location: The hotel is located on the busy main road and you would probably be wise to book a room at the back. Regarding the wellness area: Since there were a lot of families with children present, it was very, very loud in the pool area; Overall, in my opinion, there are not enough loungers available in the indoor wellness area if you are looking for peace and quiet. The outdoor area is very nice and spacious with lots of sun loungers; However, it can be seen from surrounding houses and is even open on one side to the neighboring house or hotel parking lot. That should be ruled out. The two outdoor saunas are also very nice and have automatic infusion. Unfortunately, you can only visit the steam bath wearing swimwear. There are enough towels; However, a few defective ones should be sorted out here. About the room: As is usually the case in this price segment, there was no coffee/tea station in the room; You can get a mini fridge on request. I had one of the renovated double rooms. The choice of color here is certainly a matter of taste; It was too dark and impersonal for me. One or two decorative elements, which are otherwise very tastefully displayed in the house, would have obviously done the room atmosphere a favor. The TV in the room offers everything in addition to the usual channels, such as Netflix or Amazon Prime. I didn't find it particularly nice to put the sink on a damaged base cabinet in the new bathroom either. The terrace was a real disaster. The view is fantastic, but from the floor tiles to the awning it is completely neglected/dirty with some broken furniture. But there will probably be renovation work here and a remedy will be created. Also important: There was no air conditioning and the room was warm when the sun was shining, even in October. Probably more of a problem in summer. Breakfast buffet: Fantastic with, as already mentioned, great service. No wishes remain unfulfilled. The staff will always give you a smile - very nice! A la carte dinner: For a 4 star hotel, this didn't convince me. No highlights in terms of taste. Portions clear. And - I'm sorry - if you've ever eaten Kaiserschmarrn in Austria, you shouldn't order this one. If it wasn't "from the package", it still tasted the same. I subsequently found out that the hotel offers guests the Black Forest PLUS card, which is really a plus for free! offers experiences. This was not offered or given to me, which really annoyed me afterwards. I guess you have to ask?!?! In my opinion that doesn't work at all! Conclusion: I give it three stars, leaning towards fourth, because the outstanding service makes up for a lot!