Restaurant Alt Giessen in Gießen

Great food. Nice staff. Great ambience.

We hosted our wedding reception at the Metropol. The food, service and support were outstanding and can only be recommended!

We were very happy that an Iranian restaurant opened in Giessen, but unfortunately the service was so poor and bad that we no longer wanted to waste our money. I ordered food, after being delayed for more than an hour, we called the restaurant again who told us that we cannot serve you tonight, we have no more delivery, either send a taxi at your own expense or come and pick up the food yourself. What nonsense is this, if you couldn't deliver you shouldn't have taken the order in the first place, if I wanted to come myself I would have done it from the start instead of telling me that I would be there at ten in the evening when Most restaurants are closed, cannot serve. I went there to pick up the food, it was completely cold because they had packed it and put it on the checkout before I arrived. Not only did they not apologize for their mistake, but they also did not offer any additional service such as offering a drink as an apology. The experience I have always had in German restaurants is that after a mistake they offer a different service to keep the customer. The whole meal was cold, the meat was very large and raw, the rice was without oil or butter and had very little saffron. Given the prices, the service was absolutely terrible. I hope that after reading the negative comment, instead of deleting it, you will think about improving your service.

I can recommend this restaurant to anyone who wants to experience or rediscover Persian cuisine. It was definitely not my last visit

Except for two guests, the restaurant was completely empty at 8:45 p.m. on Wednesday. Two service staff behind the counter, another who sets tables and one who floats around the room and prefers to talk to colleagues rather than pay attention to me, the guest. When I got up after a while and they wanted to bring me the card late, I preferred to leave so as not to disturb the peace and quiet of the employees.

Had the Zeresh Polo ba Morgh - and it was really awesome! Respect to the kitchen! Service was perfect. It's a shame I live too far away 😔 I give you a clear recommendation.

The food was very tasty, carpaccio tasted great. Price-performance ratio I also want very good. We were there twice. However, for the second time there was a lot going on and the employees were extremely overwhelmed. There was a huge chaos and there was a lot of confusion. The whole situation was still very entertaining. The main thing is that the food tastes very, very tasty and you can also park for free at the B&B City Hotel. Unfortunately we only found out afterwards.

I ordered extra herb butter with the chicken and fries because the whole thing was pretty dry, there were 3 small slices of herb butter from the package, for which I was charged €3.50, just cheeky!

WOW! I haven't eaten such delicious food in Giessen for a long time. The food and staff were excellent. I really enjoyed the Persian cuisine.

I want to mention that the restaurant has changed its name, it is called Metropola, the owner who was and the team in charge of the La Scala restaurant is no longer there... a Syrian came... and now it is closed

very tasty food, nice staff and nice atmosphere.

#lunchtester @mittagstischtestermittelhessen Tuesday for lunch there was a small steak, which was very filling with fried potatoes, crunchy vegetables and salad. And the whole thing for €14.50. But I can also recommend the Persian cuisine from a previous visit. Nice courteous staff. Free parking for guests in the middle of the city. I'll definitely come back.

Very friendly staff and delicious food, I can recommend it 100%.

The restaurant was temporarily closed by the health department due to unsanitary conditions in the kitchen and expired food. The company's Instagram page spread misleading information, such as alleged renovations and repairs, without stating the actual reasons. In addition, critical and justified reviews that customers leave on Google seem to be removed by the operator if they are not positive about the company.

Actually, you will find a factual and detailed review of the restaurant here. After about a month, this criticism was reported as defamation via the reporting function and has not been visible since then. It's a shame that you can't give 0 stars, how you can handle criticism so incompetently and then have other posts blocked is a mystery to me.

The shop owner was just bottomless and cheeky. We went there knowing that the restaurant (Lezzet) existed, but apparently it was bought and the current owner was so disgusting... - as if it wasn't bad enough that we waited 1 1/2 hours for our food and made the boss aware of it - got a statement from him: “It wasn’t his problem, it was the kitchen’s problem” ?????? - we wanted to get up and just leave. After we also overheard the conversation with the waiter and the kitchen staff - “We were unlucky and should have waited” we were really just shocked. After we complained several times, our food came even though we wanted to get up (!!!), but this unfriendly and unprofessional attitude really spoiled our appetite. Do yourself a favor and eat somewhere else. To be honest, they didn’t understand the meaning of “customer is king” or human dignity in general. Disgusting, unfriendly, disrespectful. 0/0. Never again.

I think this is the best restaurant in Giessen with really nice staff, good food and good prices. Always happy again

Excellent and exquisite! We celebrated my son's baptism on a Saturday lunchtime with 16 adults, a toddler and 2 babies. The food was delicious and the whole community got it at the same time. The tables inside are well placed so that you can easily move around with a stroller. There is also a large terrace. Definitely also good for a walker or wheelchair. Service was friendly, the location was very well maintained (changing room in the women's bathroom with everything you need), card payment was easy and free parking in the back yard by validating the parking ticket. We would love to come back!

We ordered kebab kubideh. Even though it was just evening and according to the advertisement the restaurant is open until 11pm, the restaurant manager told us that the kebab kubideh was sold out as there were a lot of customers in the morning. When we ordered Joojeh Kebab instead, it was ready after 45 minutes. The quality of the food was not good at all and we all could feel the taste of rose water in the chicken which is not part of the Iranian Joojeh Kebab recipe at all! During this long waiting time, no appetizer was served like in other Iranian restaurants, for example in the Kish restaurant in Frankfurt, and the management took care of the guests' affairs inefficiently. In general I cannot recommend this restaurant.

Everything was great, the food was very tasty.

Long waiting time for: service until the food came.

There are new owners, which we didn't know, the food didn't taste good at all, the service doesn't speak German, the boss was very, very cheeky and got the wrong food 3 times

Very delicious food and wonderful service!!!

We were there for the breakfast buffet. We had to pay as soon as we entered the place. The buffet is quite clear. There were only 3 different types of sausage, they weren't even made from pork. There was only 1 type of jam...Everything that needed to be normally cooled was already running out. Cheese, sausage, butter... what was supposed to be hot was only lukewarm. There was no cocoa for the children and when we asked, we were given baking cocoa. Unfortunately, the lady who took the money from us and we complained that the things weren't refrigerated didn't understand German. The dishes weren't cleared away either, but were left in front of us the whole time. The lady tried hard, but all in all it was far too expensive at €15 per person. (It said €14.90, but it was calculated as €15, which is normally not a problem). We definitely won't eat there anymore, even though the atmosphere is actually very nice.

The only star that can be awarded here is for the cleanliness of the guest room. The service barely understands what you're asking, the sausage and cheese aren't chilled and are already sweaty, the scrambled eggs are totally cold, the buffet doesn't look as appealing as the pictures promise and at €14.90 per person, it's absolutely overpriced, once and for all never again!!!

This is what happens when you open a restaurant with delusions of grandeur without any professional or social skills.

La Scala is a restaurant with really great food, pretty good service and a pretty nice atmosphere. My first visits didn't convince me at all due to very poor service. However, the restaurant was able to change this impression into a positive one over the last two visits. Great food, good service and good value for money. We will come back!

Where is La Scala? Now metropolis OMG that was a disaster today. The man with his drag and unkempt feet in such a hotel restorant is unbelievable. Hygiene has to be taught all the glasses were dirty when I said that the man was so pissed off and angry. Lipstick was still visible. Sugar resets were still visible. You can get herpes just from looking. Never again. Totally unfriendly

The owner is impossible, rude and unsympathetic. The service is also slow. You had to wait a good 40 minutes for service. The food didn't taste good either and we didn't get the drinks until we paid.

Delicious schnitzel, attentive staff. I was very pleased.

We've eaten at La Scala a few times now. It is rare that a restaurant has such a wide selection and yet all the dishes are tasty. We always enjoy going there.

I just can't figure it out from this place: It's Sunday lunchtime at 12:30 p.m., the restaurant is completely empty... not a single guest! We stand in the entrance area for 10 minutes, no staff to be seen or heard. I walk across the restaurant to find someone from the service, suddenly I'm lucky. We ask for a table outside where we can sit down. On the left side of the terrace there are umbrellas and 3 guests. But we are not allowed to sit here as this part is only available to hotel guests. On the right side there is only a single parasol under which 2 guests sit. We don't want to sit in the blazing sun, so we choose a table inside. We're completely alone there... not a single guest but us! So: actually the very best conditions for attentive service...but only actually! The waiter comes after a quarter of an hour, puts the menus on the table and disappears again... He doesn't seem to want to sell any drinks!? Another 15 minutes pass before I have to call after him that we are ready for an order. We order the food together with the first drink. From there everything takes its course: drinks well chilled, food okay (but nothing more!). Furthermore, you have to call the service if you want something more to drink (we sit with empty glasses for at least 15 minutes every time and no one cares). This can happen in a busy restaurant, but I repeat: we were alone! Funny! How does the place make money if they don't even serve the only customers there attentively??? Conclusion: Ambiance/presentation of the restaurant: unbeatable 5 stars Food: normal average, 3 stars Service: virtually non-existent, 0 stars

The breakfast buffet cost 15€ and it was very slimmed down and didn't have much choice. It wasn't particularly attractively presented either, as if the cheese etc. had been thrown on top. There weren't even tongs for the cheese and sausage. Do you take them with your hands? Some things were often empty and it took a long time until they were refilled. There wasn't even fruit salad, muesli, cake, etc. For breakfast, somewhere else definitely offers more for the price.

Best restaurants, food very tasty, staff very nice, everything top notch

We went there for breakfast with a larger group and were unfortunately disappointed by the buffet, which was no longer replenished at 10 a.m., even though breakfast times ran until 11:30 a.m. Where the coffee was empty, which is included, individual cups were served, which you had to pay extra for. Overall, for me personally, it was the worst breakfast I've ever had and I wouldn't voluntarily eat there again.

This restaurant offers you a spacious, beautiful and clean ambience as well as the highest quality food, especially delicious seafood, ensuring an enjoyable experience.

The breakfast buffet was quite simple, the scrambled eggs were cold and were not refilled. Coffee, juice and cereal were good and the restaurant was clean and tidy. Overall it was fine as an annex to the hotel, but nothing more.

There is an extensive one here every day Lunch menu. Every Tuesday we even have a rump steak with a side salad, a small variety of vegetables and small fried potato pieces.

The morning brunch was a relaxed and enjoyable experience at the right time. Nice ambience. The food is worth 4-5 stars to me, you can also safely turn a blind eye and give it 5 stars. I think the selection of drinks could be improved a little, as well as offering vegetarian milk substitutes. Also improve your choice of cold cuts.

We were there this morning for the breakfast buffet. It was catastrophic, tables were dirty and nothing was cleared anywhere, there was almost no food at the "buffet", there was almost nothing there and it wasn't refilled in the entire time, not even plates or cups, coffee was empty. The waitresses didn't do anything, it was a total failure and is absolutely not recommended. At the end we weren't asked if everything was okay, I think they themselves know how bad they are.

Service wasn't the best Food was delicious but when I want pizza bread with cheese the price is out of this world

Very tasty dishes...good, perfectly prepared meat...be it rump steak, chicken breast, veal medallions and burgers...everything was very good. Also very friendly service. Tasting tip: Veal medallions with pepper sauce...very tasty. The restaurant is large, well furnished and very clean.

We were very happy with everything. We had reserved and unfortunately we were late. A corresponding call was responded to with understanding. Shortly before 10 p.m. we were warmly welcomed and given delicious food and drinks. It was a nice end to the day. Thank you.

Very tasty food, we are visiting Giessen and have now eaten at LA SCALA twice. 4 dishes all perfectly prepared, great value for money. very good service

Very friendly and attentive employees.

It was very tasty to eat today ☺️

We had chicken breast fillet with mushroom sauce. A smooth A. I can only recommend it.

Very pleasant, well-kept atmosphere, friendly staff, my family of 8 had breakfast, sufficient buffet, the surprise came at the end when paying..., children up to 12 years free of charge!! Only recommended!! 👍👍

I had a burger with beef strips, fries, ketchup and mayonnaise. The citizen tasted okay but my expectations were higher. Two waiters served me. One didn't speak German very well but was friendly and helpful. The other spoke good German but seemed to have no real desire to serve. The ambience is nice.

Breakfast doesn't have much choice for an open buffet, unfortunately it's not enough. If something is empty, it won't be filled again straight away. Bread, rolls and sweets not from the bakery but rather frozen products!!! Lunch, on the other hand, was very good but unfortunately the portion was a little smaller than usual and unfortunately too expensive for the price!!!!

We spontaneously went to La Scala after having often been to Alt Gießen before. The food was fantastic, the service was very attentive even though it was quite busy. We were completely satisfied and will come again.

Salat und Nudeln hätte man auch beim Döner holen können. Schnitzel Tiefkühlt, Soße nicht selbstgemacht. Burger war gut

Beautifully designed restaurant with a wide selection of both drinks and food. The food was absolutely gorgeous. Perfect portion size for us as rather mediocre eaters, but I could imagine that people who eat more would definitely need a starter 😅 The burger was super awesome and the steak was one of the best we've ever eaten. Absolute recommendation!!

I was there for the first time last night. At first I had a good impression. We had booked a table for 7 p.m. with almost 20 people. Ordered food at 7:40 p.m. 10 of us got their food at around 8:30 p.m. and the rest had to wait until 9 p.m. That is not how it works!!!

We were there with a larger group. With reservation! The first ones got their food after 20 minutes, the last ones had to wait 1.5 hours while other tables that were occupied later were served! And then the food tasted good, but was only lukewarm or sometimes cold!

You can really forget about breakfast, there is a better selection for the same price, the buffet is more Turkish-oriented and only serves Turkish sausage, the Turkish tea was cold (reason the demand is too low) staff has difficulty with the German language, no, thank you, not again

We had breakfast at around 8.30 this morning...first of all, compliments to the service staff...very nice...the buffet...was very little...for €14.90, unfortunately not that great...there was no tea Selection of sausages etc. was unfortunately underwhelming..

We ordered six 28cm pizzas. We measured it: 24cm. Complaining doesn't help you in a situation when everyone is hungry and the supplier has already left. Was pretty disappointing. I don't order here anymore.

Very nice service, delicious selection, everything was great! Here and there I missed little things, but that's complaining at a high level. I like to eat muesli with yogurt, not just milk...

Very good service, friendly and fast service, the food was very tasty and the prices are absolutely fair. Anytime again 👍

Having only two waiters working on a Saturday evening is more than an insult to everyone involved. We had to wait 2 hours for the food. In general I've been there 3 times and the same thing every time! The poor waiters and the poor guests. If you don't practice intermittent fasting, you should look for something else.

sehr netter Service, super Essen! Uneingeschränkt zu empfehlen

Sehr gutes Essen, selbstgemachte Nudel und ein Top Service. Die Speisekarte ist sehr vielfältig, Burger, Nudeln, Fleischerichte und Salate. Hier findet jeder was.

Enttäuschende Erfahrung: Das Essen war kalt und geschmacklos, und der Service durch den Kellner ließ zu wünschen übrig. Enttäuschende Erfahrung insgesamt.

Sehr schönes Restaurant gute Ambiente servis und essen sehr gut reichhaltiges Frühstück büfe.

𝙈𝙞𝙩𝙩𝙖𝙜𝙨 𝙈𝙚𝙣𝙪̈ 𝙜𝙪𝙩 𝙪𝙣𝙙 𝙥𝙧𝙚𝙞𝙨𝙬𝙚𝙧𝙩.

Sehr schönes Ambiente, eine breite Speisekarte mit Gerichten für jeden Geschmack und Portemonnaie. Schöne Servieraufmachung. Dankeschön an das Team!

Es hat einiges nicht so gut funktioniert. Mühe gegeben haben sie sich trotzdem.

Wir mussten ewig drauf warten bis wir überhaupt essen bestellen konnten. Die Salatsoße hat nach fertig Soße geschmeckt. Das Schnitzel war ein fertig Produkt! An manchen Frittenbuden kann ich besser Schnitzel essen! Die Nudeln mit Lachs, haben so stark nach Knoblauch geschmeckt, dass man nichts anderes geschmeckt hat. Das Hirschgulasch war das einzige Gericht was gut war.

Haben sehr lange auf Service gewartet. Meine Pizza hat nach Tiefkühpizza geschmeckt, auf die frisches Gemüse gelegt wurde. Bei den Steinpilztortellinis war die Soße sehr wässrig. Geschmack 3/10.

Also wer ein Schnitzel aus der fritüse essen möchte is hier öfters ! Das beste an dem Laden waren die pommes und die Zwiebel die angebraten waren! Der Rest nur Standart nicht mal italienische!!!

Essen war gut, man kann sich nicht beschweren. Auch der Service war zufriedenstellend. Nur mussten wir auf unser Essen sehr lange warten, was unsere Laune etwas gedrückt hat. Bis auf die Wartezeit sehr zu empfehlen.👍

Sehr schicker Italiener mit tollem Essen, angemessenen Preisen und gutem Service.

Essen war sehr gut. Service lässt stark zu wünschen übrig. 30min bis das erste mal jemand kam um Getränke auf zu nehmen. Brot zur Vorspeise vergessen und erst auf Nachfrage gebracht. Es fragt kaum einer, ob man noch etwas trinken möchte. Und die leeren Gläser hat auch 1 Stunde niemanden interessiert. In 2,5 Stunden Aufenthalt haben wir gerade 2 mal Getränke bekommen.

Freundliches Personal, sehr leckeres Essen, keine zu langen Wartezeiten. Wir waren zufrieden. :-)

Essen zu teuer, schmeckt mäßig, definitiv nicht dem Preis entsprechend!!! Ambiente inkongruent. Passt eher zu einem schicken Fastfood Restaurant.

Schnitzel mit Zwiebeln und Salat ist sehr empfehlenswert!

Leider nicht so gut Lange her das wir da waren. Ca ½jahr Aber die dessertkarte war so 90.iger Jahre

Gutes Restaurant, Nette Personal, sehrgute Salate, habe Rumpsteak mit extra Zwiebel gegessen, Himmlich. Gute Trockenes Rot Wein.

Wir haben zum ersten Mal hier bestellt (zur Abholung) seitdem es das La Scala ist... Wir sind begeistert!!Wir konnten drinnen warten und uns wurden Getränke angeboten und es wurde mehrfach nach uns geschaut ob alles ok ist. Das Essen war soooo lecker und perfekt portioniert! Alles war sehr hübsch angerichtet und einfach nur top!! SUPER Service und das Restaurant macht einen super Eindruck!Wir kommen wieder,nächstes mal mit Reservierung!

Das beste Frühstück in Gießen. Reichlich und preislich top.

Ein sehr gemütliches Restaurant. Preis/Leistung stimmt. Und für jeden Geschmack ist was dabei. Kann ich nur vorbehaltenlos empfehlen. Die Bedingungen sind such alle sehr freundlich. Immer wieder gerne.

Es war sehr lecker. Aufgrund des andrgangs an dem Tag nur eine reduzierte Karte. Trotzdem sehr lecker, Personal auch sehr freundlich. Wir kommen gerne wieder.

"restaurant Scala exceeded my expectations with its outstanding quality, diverse menu, and pleasant ambiance. The dishes were flavorful, and the service was attentive and friendly. Overall, it's a highly recommended spot for a delightful dining experience."

Wir haben das Restaurant La Scala als fünfköpfige Familie im Dezember 2023 nach einem langen Tag im Mathematikum besucht. Aufgrund der zum Teil sehr schlechten Bewertungen waren wir etwas skeptisch bezüglich Dauer bis das Essen serviert wird da die Kinder doch schon sehr müde waren und das Restaurant am frühen Abend schon gut besucht war. Zum Glück haben wir uns nicht abschrecken lassen. Der Service war sehr aufmerksam und hat uns einen Tisch mit durchgängiger Sitzbank angeboten was mit müden Kindern angenehm ist. Die Getränke inklusive Aperitif wurden sehr zügig serviert. Die Karte ist wie zu erwarten schwerpunktmäßig italienisch, bietet aber auch Klassiker wie paniertes Schnitzel was unsere Jungs gewählt haben. Wie gewünscht wurde die gemeinsame Vorspeise zusammen mit den Hauptspeisen serviert um den Aufenthalt aufgrund der Müdigkeit der Kids nicht in die Länge zu ziehen und das keine 15 Minuten nach der Bestellung. Sonderwünsche wie die sehr leckeren und knusprigen Süßkartoffelpommes wurden korrekt berücksichtigt. Alle Teller waren am Ende leergeputzt und Kinder kann man nicht bestechen bei der Frage ob es geschmeckt hat („Jaaa“). Die Dessertkarte bot wenig überraschendes aber der bestellte Cheesecake war sehr lecker. Alles in allem eine sehr gute Erfahrung und beim nächsten Besuch in Gießen kommen wir gerne wieder.

Essen war okay, aber mehr leider nicht. Bruschetta und Tagliatelle waren zu sehr gesalzen, wir hatten eine halbe Gans, die war sehr trocken. Service überfordert und hat lange gedauert bis wir bedient wurden und die Bestellung dann erhalten haben. Ein weiteres mal wird es hier für uns, nicht geben.

Der Service ist hervorragend! Das Essen ist gut. Es fehlte mir etwas Raffinesse, aber geschmacklich gut. Vlt. ging ich mit falschen Erwartungen hin. Der Raum (hinten) könnte etwas gemütlicher sein. Mehr Pflanzen? Praktisch ist die Parkmöglichkeit.

Alles super die Qualität von dem Essen Personal sehr freundlich Lob an alle. Immer wieder gerne

Das Restaurant ist sehr einladend und sauber. Das Personal ist sehr freundlich und hilfsbereit. Die Speisen sind nicht so der Renner da gibt es starken Nachholbedarf

Gerade für Weihnachtsfeiern bietet sich La Scala durch eine schöne Auswahl an Gerichten auf der Karte und große Tische besonders an. Persönlich hatte ich mich schon im Vorfeld auf die hausgemachte Fischsuppe mit Knoblauchbrot gefreut und fand diese dann auch als Vorspeise lecker. Aber auch die Pizza Diavolo mit Sucuk (Knoblauchwurst) und einer merkbaren pikanten Schärfe waren überzeugend und als vorgeschnittene Pizza ein Genuss. Da schon vorab die Auswahl klar war, hatte ich die Empfehlungskarte mit winterlichen Gerichten (Hirschgulasch, Gänsekeule, ...) ignoriert und so vielleicht bei einer anderen Gelegenheit hier die Chance darauf. Lediglich die Beleuchtung mit Lichtspiel war etwas gewöhnungsbedürftig, was aber Gespräche und Geschmack am Abend nicht weiter störten. Gerade als Gruppe ist es sehr angenehm am Ausgang (Theke) zu bezahlen und insgesamt war es ein schöner Abend. Zu zweit ist der Raum vielleicht etwas laut, aber als Gruppe empfand ich den Abend insgesamt gelungen und habe mich wirklich sehr über das gute Essen und insgesamt heller wirkendes Ambiente gefreut.

Hervorragendes Restaurant! Super Ambiente und eine sehr gute Küche! Das Personal ist sehr freundlich

Wir waren schon öfter hier essen und sind jedesmal begeistert . Das Essen ist sehr lecker und das Personal ist aufmerksam und sehr freundlich. Es gab sogar noch ein gratis Getränk. Wir kommen gerne wieder.

Wir waren heute das erste Mal im La Scala und waren sehr angenehm überrascht. Der Service des Restaurants war hervorragend und das Essen war erstklassig. Die Teller waren mit Liebe zum Detail angerichtet. Auch das man direkt im Hof parken kann ist sehr angenehm. Wir kommen auf jeden Fall wieder.

Best Italian restaurant in Geißen and very classy,very delicious food l love it and l hope to come back.they have Italian music Saturdays from 7pm.Great customer care.

Very good restaurant, black angus or entrecote with a Montepulciano are the best for me.

Sehr angenehme Atmosphäre, sehr nette und zuvorkommende Bedienung, das Essen wurde schnell serviert und hat uns allen (10 Personen) sehr gut und lecker geschmeckt. Wir kommen wieder. Vielen Dank an das gesamte Team

Wir haben heute mit 4 Personen zum 85. Geburtstags meines Vaters hier gegessen und es war ein rundum tolles Erlebnis. Unser chronologischer Abriss des Abends: * Kostenloser, großzügiger Parkplatz *Gemütlich und modern eingerichtetes Restaurant * Netter Empfang und sehr nettes Personal * Umfangreiche Karte mit fairen Preisen * Alle Speisen und Getränke haben sehr gut geschmeckt * Blitzsaubere Waschräume ...und das Tiramisu... genial :-) Ganz klare Empfehlung, vielen Dank, Jan Vogel

Essen war früher besser. Auch war das Personal etwas überfordert mit einer größeren Gruppe. Ansonsten ganz ok.

Die Steaks waren hervorragend und der Service top. (Tisch 49)

Edles , großzügiges, ,italienisches Ambiente. Köstliches Essen,ausgebildetes, zuvorkommendes Personal