Ratskeller Augsburg in Augsburg

The worst experience of service in Germany. I've been here for a year, and this is by far the worst experience I had. When we entered the restaurant and we were looking for a table, somebody started shouting behind me. I stopped, and then the guy asked me if he could help us. I told him we were looking for a table for 3 persons, and he arrogantly said, "Is it where you want or where I say?". I said ok, tell me please where we can have a place. After a few minutes conversation with one of his mates, he proceeded to look over a paper that had 1 free table, and with a smart-ass attitude he said "I think I have a table for you". After we had been seated, the waiter asked us what we wanted to order. We told him we would like 2 beers and we are thinking about ordering some food. When the waiter brought us the beer, I tried telling him (in german) that we would like to have a schnitzel and at this moment told us arrogantly (almost shouting) that we may make an order when he is done with the beer. At this moment, he was speaking so loud to us that all the other customers started to look at our table. After a few minutes past, he came back to us to ask what we would like to order, then we took a decision that we wouldn't like to eat anything from this place. After 30 minutes, they brought us the receipt. Highly not recommend!!

Very nice historical place, friendly staff, delicious and affordable prices. Highly recommended

Very nice staff. Great food and rustic furnishings.

Super delicious good cuisine, great ambience in the vaulted cellar and cocktails are a blast, definitely a good address in Augsburg!

Eating in the Ratskeller is a really good choice. Reservations are recommended, we were lucky and were able to get a table for ourselves. Service is top, the food is fantastic and the ambience is also top.

Simply wonderful, everything was more than perfect

After visiting the Botanical Garden on October 27th, 24, we refreshed ourselves in the Ratskeller in Augsburg. Around lunchtime it was quite busy, lots of reservations, always a good sign for a first visit and for the culinary enjoyment you're hoping for. From the lunch menu, the attentive waiter Fred recommended the Pangasius fillet with a rich Hollandaise sauce, powerful, with a good note of butter, which I couldn't tell whether it had been pre-made or freshly prepared. No hint of vinegar, noticeable lemon juice, just like the pangasius fillet, at a pleasant temperature. The same applied to the tasty boiled potatoes. The side salad cracked when eaten, the classic dressing was very pleasant and not too sour [17.8]. As an aperitif or to refresh myself after the hike, I chose a half-light beer from the Riegele brewery [4.7]. The Commerzienrat-Riegele-Privat is a light beer with a spicy, mild note, brewed using the old grist mash process, a real pleasure. For the main course, a mineral water, Mozartquelle [0.75 l a` 5.6], which can be described as cheap for a brewery. The one star deduction is for a completely unsuccessful dessert. The raspberry brownie with warm vanilla sauce [8.9] was the complete contrast to the main course and a bit of a kitchen disaster. The brownie itself was very watery (either frozen raspberries and not drained enough, the mixing ratio wasn't right, it wasn't in the oven long enough or it had too much sugar, which is known to draw out moisture). It may also be doubted whether a high-quality couverture such as B. Vahlrona with 66% cocoa content was used. But I rule out that the brownie accidentally fell into the Lech. The vanilla sauce was cold instead of warm and probably didn't contain real vanilla pods (but to save my honor when it comes to the ingredients, I would like to point out that both good couverture and, above all, real vanilla pods have high retail prices that can hardly be amortized in the brewery restaurant industry should). Because of the complaint, good Fred gave us a mug of hot coffee on the house, which washed the not very tasty brownie off our palate. Conclusion: Overall successful, rustic-beautiful atmosphere, clean place, good waiter, very likely to see you again. As always, a note to my handicapped colleagues at the end. There is an elevator to the “cellar”, parts of the bar and bar are barrier-free. Unfortunately we forgot to look at the sanitary facilities. Sorry. MEH economist i. R.

We spontaneously had dinner in the Ratskeller on November 25th. The ambience is great, but unfortunately this is the only positive thing you can say about the Ratskeller 🤷 I ordered 2 veal schnitzels with a mustard and horseradish breading and fried potatoes plus vegetables for €23.90. Unfortunately I couldn't taste anything from the breading, which is what I told the waiter. 2 minutes later he brought me 2 packets of sweet mustard 😂 Unfortunately the fried potatoes were frozen and so were the vegetables... Unfortunately, the waiter didn't show up in between and there were no questions about how good it is or can I bring them something else 🤷 There is no internet reception in this restaurant, but there is no WiFi either 😂 Really a shame for such an atmosphere. Unfortunately I cannot recommend this restaurant 👎

Very tasty food and great service! Definitely recommended!

The ambience is impressive. The service is attentive and friendly. The food was average. The Maultaschen were carelessly prepared and didn't taste good. The tarte flambée was okay. The onion roast didn't look or taste appetizing.

Great place with ambitious service staff from Eritrea.

Very nice Ratskeller with modern accents. Very hardworking and friendly staff. Food highly recommended.

Beautiful place, it's worth a visit. Excellent food, nothing to say but the added value is the location. Worth visiting.

Great vibes in a classic Bavarian setting. Excellent food and a great bar staff.

Finally back in Augsburg. Even after years, the Ratskeller is still the top address on Rathausplatz. Our waiter's service was outstanding. Despite the many guests in the gallery, always attentive. TOP! Our food was very tasty. Once the Swabian plate and cream mushrooms with bread dumplings and side salad. Ambiance, unique. Great satisfaction all around. If you are on vacation in Augsburg and are hungry, you will find many good opportunities to eat well. My recommendation.. The RATSKELLER.. Something on your own behalf... PARK.. VERY simple.. don't park on the side of the road.. Only possible until 8 p.m. The parking garage in Apothekergäßchen. Just a few meters away from the Ratskeller. Entry without a ticket. There are 2 monitors at the exit. You have to enter your license plate and pay. !! ONLY possible with EC card!!!

Est ce à cause du chien (pourtant nous avions vérifié par mail que les chiens sont acceptés), du fait que nous n'avions pas réservé ? En tout cas l'accueil a été plus que distant. Quant à la nourriture, le jarret-choucroute pour lequel nous sommes allés au Ratskeller, s'est révélé très moyen. Comme l'indiquent la fréquentation et le bruit de l'immense salle, c'est plus un endroit pour sortir entre copains/collègues, qu'un bon resto.

A great restaurant with a great ambience. Staff was very friendly and accommodating and really great staff quickly. The food is very tasty and has real German cuisine. The only thing that could perhaps be improved is the WiFi that is provided. Due to the thick walls, there was almost no network available at Telekom. But I still give it 5/5 stars. I would love to come back and just a little bit of information: like in almost every restaurant, reservations should be made.

I was with my family in this place located in the historic center of Augusta, along the route of the romantic road where I was on holiday Very large, it has a room in the basement and outdoor tables, right on the square The staff is very cheerful and kind, very varied menu with typical local dishes, excellent beer We had a really good time Top

We were in the Ratskeller Augsburg with the family. As a starter we ordered a salad bowl, pancake soup and potato soup. The main course was tarte flambée and onion roast with cheese spaetzle. For dessert we had Mohnschupfnudeln and Kaiserschmarrn. Everything was excellent – ​​excellent taste and top quality! The interior is cozy and rustic, the toilets were sparkling clean, and the staff was very friendly.

I was here for the second time and was again very satisfied. The food was very tasty and the dishes were served to us very quickly despite it being lunchtime

A great restaurant in the middle of Augsburg city center. The ambience is unique and the food has always been top. Regardless of whether it was at our civil wedding or simply for a spontaneous meal, we were always happy. The quality of the food is great and the price is absolutely fair. In the evening or in a group, I recommend making a reservation in advance

I was disappointed. Ordered onion roast and there was no onion. Cheese spaetzle as a side dish and it tasted boring and bland. For dessert I had Kaiserschmarren, which was also boring and dry.

Very tasty food, good beer, great service, nice atmosphere.

1 star is too much here! Have just because Called to reserve a table and was met by a very unfriendly person.👎 Well, we're happy to leave our money with the competition on Annastrasse. Friendliness and delicious food are very important here. Man, it's not too far from the parking garage.👍

The kitchen wasn't having the best day. We were in the back of the Ratskeller. Very sparse and cold furnishings.

Friendly service, a cool cellar experience, and fresh tasty food. Ordered the allgäuer salad and it came with a huge amount of emmenthal cheese and a generous portion of chicken on crispy greens. Weißwürst sausage and side salad also very good. Friend’s schnitzel was delish with a cranberry sauce.

Putengeschnetzeltes kam ohne Pute nur mit Pilzen. Kein Nachlass oder Ersatz. Ist für so ein elegantes Haus schon sehr schwach. Sauce der Kindergerichte war auch säuerlich.

Came with a large group, registered shortly in advance. Everything was made possible. Top!

Everything was great as always. The food was amazing and the location is simply unbeatable.

Yes, communication is everything, the friendly lady at the bar saved it. Thanks

We haven't eaten something so delicious in a long time!!!

Great ambience! The portions were large and tasted very good. There were also gluten-free options. Highly recommended!

Very interesting atmosphere and good food. The waitress who served us was called Raquel and spoke Portuguese, great service. We were able to sit (a table for 2) without a reservation, but I believe it's worth making a reservation just in case.

The food is great, the service is just as good, but a little music in the shop would be nice.

Obwohl wir an einem Sonntagabend, ohne Reservierung, erschienen sind, trotzdem noch einen Tisch bekommen. Der Service war super, sehr nett und unheimlich schnell. Die Speisen waren außerordentlich lecker, Wiederhohlungsgefahr !! Einzig die Lautstärke stört, kann aber das Restaurant nichts für. Ist halt ein Historisches Gebäude mit unheimlich hohen Decken.

Really a great restaurant! A really great atmosphere was created from the basement. The service was quick and very friendly. We had the Käsespätzle - highly recommended! Always my pleasure :)

Perfektes Essen, sehr aufmerksame und freundliche Angestellte. Schönes Kellergewölbe, man fühlt sich sehr wohl hier.

The food is not good. Finished products and poorly warmed up too. Vegetables were still half frozen. Maultaschen, dumplings etc. were all ready-made products, not enough sauce (also powder) and the portions were also very small. 2 spoonfuls of cheese spaetzle with the meat... mass production nothing more The stars go to the friendly waitress. She was really quick and attentive and was often there to take new drink orders

We had dinner with 8 people. Everyone was very enthusiastic about the food. Price/performance ratio more than okay. Our waiter was very friendly and accommodating.

Wonderful atmosphere, delicious food! Service was a little slow

Nice ambience and rooms, the food was good size but unfortunately my roast pork was oversalted, the red cabbage was from a jar, the potato dumplings weren't homemade either, with so few dishes on the menu you can make these things yourself and the beer wasn't that good either no more food

The Ratskeller wonderful ambience with excellent staff, the food was great and you were spoiled. We would go there again and again but only with a reservation

I think it's reasonable even in Germany. The food was delicious as well as the beer. I would like to repeat it on my next visit.

Great service, great ambience, very tasty food and great cocktails

It tasted good. Schnitzel was good. Unfortunately I didn't have any cranberries with the Ratskellerschnitzel :( Cranberries are an absolute must with every schnitzel. And the selection of desserts is slim, very small and very run of the mill. Apple strudel and moor noodles are really standard. How about: chocolate and vanilla mousse, tiramisu, profiterol, pudding, ice cream sundae other than chocolate, vanilla, strawberry. Steamed dumplings, selection of cakes etc.

Super nice Ratskeller with a good selection of drinks. Prices really good too!

Posto davvero bello ed accogliente. La cucina è buona, il servizio competente, il personale svelto e disponibile ad un tempo. Ci ho cenato due volte ed in entrambe le occasioni riscontrato quanto scritto. Consiglio vivamente il mezzo stinco di maiale e la trota salmonata

The restaurant is in an old cellar . Brick arch vaults and thick brick columns provide a special architectural aspects as well as create a very special deco. There is no loud echo at all though, good acoustic design. We were treated with attentive and friendly staff. Food was very good. Unfiltered beer was our favorite. Decent price level. An excellent place to enjoy German food and atmosphere.

A really very good restaurant. Very tasty and, above all, freshly prepared food, a very large selection of drinks and very nice and friendly staff. The only disadvantage: When the store is relatively full, it is very loud. But all in all definitely worth a visit.

Nice experience in the beer hall under the Rathaus. Beautiful venue in the typical local stone vaulted architecture. Excellent Bavarian cuisine. Friendly and fast service. Good value for money

If the administrator who greets the guests thinks he can talk to his colleague about our nationality and be smart, I will upset him. If you speak poor English and German, you will be an unwelcome guest to them. But the waiters are great, they always have a smile on their faces and are nice people, also the chefs - it's very tasty, which I thank them for.

The location is nice and good beer. The food is more of a prefabricated industry. Neither Maultaschen, dumplings nor red cabbage were homemade.

Unfortunately had a very bad experience. The food is worse than canteen food. Most of it is ready and often just thawed or frozen. Unfortunately, the service is slow and often doesn't work. I wish you I had saved the money now. We definitely wouldn't come again

We ordered onion roast with cheese spaetzle The onion roast was really very tough like asphalt rubber 🫣 The cheese spaetzle was really tasty and a little too little cheese. The fried onions and sauce were good and the beer was tasty too. The ambience was also very nice, hence the 2 stars 🌟

Great ambience in the vaulted cellar and very good food with great service. Any time!

Scoperto per caso. Abbiamo mangiato dentro perchè fuori il tempo era brutto. Locale caratteristico con atmosfera calda e accogliente. Poche persone forse perchè era pranzo di una giornata infrasettimanale. Piatti tipici bavaresi e birra di ottima qualità. Personale gentile e disponibile vista la poca dimestichezza con la lingua tedesca.

Great service, delicious food. Gladly again and again

Very friendly staff in a historic atmosphere. Great menus.

Highly recommended.. Everything is great for the price.^^

Rustic ambience, juicy knuckles, courteous and friendly service AND: very good prices despite the perfect tourist location!

Excellent food with a very good price-performance ratio. In addition, the different beers taste good and the service really enjoys their job.

The place to go in the center, feel some history.

Nice atmosphere. Reasonably priced. Excellent food!

Nice restaurant with very attentive staff. The food tastes good and the prices are OK.

Wonderful setting, great beer and excellent food - service was great - would highly recommend

Beautiful old vault, top service and good prices! You'll be happy to come back there

Incredibly delicious beef. Great cocktails. The waiters are very respectful and patient. Super..

I've had nothing but great experiences here. Favorite dishes: Maultaschen & onion roast 😋 P.S.: ALL the staff always give great service, but I was really impressed by the African service. He was very attentive and exemplary. He really had positive energy spreading 😊 inspiring!

This is a traditional German brewery, the location is beautiful although inside I would have loved a bit more of light. The food is average, we’ve had better pork chop elsewhere but anyway it was good, the snitzel was good. Service was average as week as the price

Food was fabulous and reasonably priced. Fast service and nice beer garden. Definitely worth a visit.

His fame is totally fair. It's delicious! Entering the stairs is scary. It looks like a bunker But then the great hall is a reward. Beautiful . Fortunately we came in August and the tremendous heat (not usual) allowed us to be on the terrace. And we enjoyed it even more.

Siamo stati in questo Ristorante per cena. Atmosfera magica, cibo ottimo e servizio eccellente. Consigliatissimo!!

Delicious food, great service and good price-performance ratio

Very tasty food, reasonable prices and very friendly staff.

Thanks to Laura, we would also like to give the service six stars!

I recently visited Ratskeller in Augsburg and enjoyed a delicious meal of tender grilled turkey and beef medallions with fresh vegetables, Spätzle pasta, and a creamy sauce. The food was excellent, capturing the essence of German cuisine. Unfortunately, the experience was soured by poor service. Despite asking the waiter (with tattoos on his calves) for the bill three times, he ignored my requests and prioritized other tables who asked after me. This lack of attention ruined what could have been a perfect lunch.

The food is tasty and plentiful. In the evening, the entire restaurant is subject to internal reservations. It is worth making an appointment in advance. Lots of places outside.

Delicious food, even with children's portions. Dogs allowed. The Maultaschen were very tasty, only the fried potatoes could have been crispier

Thank you very much for the great food and despite the storm we received great service. Professional. We'll be back

Very dignified ambience - high vaulted cellar. Very nice staff - every question about the individual dishes was answered satisfactorily. The half knuckle was as big as a whole knuckle anywhere else and the crust was like something out of a “star cookbook”! Be careful with the cocktails, they are really tough 😉.

We expected more, the quality of the food does not correspond to the expected, the meat is decently prepared, but we did not like the side dishes

Situato proprio sotto la Rathaus, si trova quindi in una posizione centralissima e comoda. Locale ampio e servizio disponibile, cortese e veloce. Ci siamo tornati due volte perché dopo la prima sera eravamo certi di quello che avremmo trovato. Anche senza prenotazione abbiamo trovato posto senza troppa attesa (anche venerdì sera...) Ordinato sempre piatti diversi, tutti ottimi! Soddisfatti anche i bambini.

Wir waren heute im Ratskeller Augsburg und hatten eine wirklich enttäuschende Erfahrung. Zuerst waren alle Tische mit einem Reserviert-Schild belegt, obwohl das Restaurant groß und offenbar genügend Platz vorhanden war. Schließlich bekamen wir einen Tisch, aber es dauerte eine Ewigkeit, bis jemand unsere Bestellung aufnahm, obwohl mehrere Kellnerinnen und Kellner offensichtlich nichts zu tun hatten und uns wartend sahen. Ich bestellte ein Steak mit Röstzwiebeln, das ich medium well gegrillt haben wollte. Als es endlich kam, war es komplett durchgebraten und an einigen Stellen sogar verbrannt. Wir baten darum, das Steak zu ersetzen, aber es vergingen wieder lange Minuten ohne eine Rückmeldung. Schließlich wollten wir das Essen stornieren, da meine Begleitung ihr Essen bereits beendet hatte. Doch wieder keine klare Antwort – die Kellner unterhielten sich untereinander und ignorierten uns. Als ich schließlich selbst aufstand und nachfragte, wurde mir sehr unhöflich mitgeteilt, dass das Essen storniert sei. Der Vorgesetzte war ebenfalls unhöflich und meinte, wir sollten einfach warten. Beim Verlassen des Restaurants erwähnte ich, dass ich meine Erfahrung auf TripAdvisor teilen werde. Daraufhin reagierte ein junger Kellner, der offenbar während der Arbeit ein Bier trank, extrem unhöflich mit "Ja! Unbedingt." Anstatt sich für die schlechte Erfahrung zu entschuldigen, zeigte er keinerlei Interesse an unserem Feedback und verhielt sich extrem respektlos. Diese Art von Service ist inakzeptabel und wir werden definitiv nicht wiederkommen. Sehr enttäuschend und beschämend für ein Restaurant in dieser schönen Stadt.

In a very attractive space in a good city center location, with friendly service, good traditional, Swasnian, Bavarian food was enjoyed. Of course with a freshly tapped one. Price-performance ratio. We'd love to go there again

I was eating for the second time today and ordered pepper crust steak rare (bloody). I got a small piece for 22.70 and I had to give half of it back because it was really well cooked because it was just too dry and no longer edible. A lady serving it apologized from the kitchen and said a desert is on the house, which we also decide to have apple strudel for the child. At the end, when I asked for the bill, the bill said that there was steak and apple strudel where it should actually go as an apology after requesting that I would like to speak to the manager or head chef. They would answer me that there was no one in the house who could clarify this matter with me After 10 minutes I was brought a different bill without steak and desert and no apology. I find the staff really rude.

Meat very grilled, vegetables very little.... Tarte flambée mediocre. Waiter very nice

Ladies and Gentlemen I would like to give you feedback on my recent visit to your restaurant. At first I was really looking forward to a nice lunch, but unfortunately I was disappointed. I ordered onion roast with fried potatoes. Unfortunately, what was served did not meet my expectations. The fried potatoes appeared to be store-bought rather than freshly prepared, and the meat was chewy like chewing gum. The taste of the sauce wasn't convincing either. Unfortunately, you cannot offer such a dish in a cozy restaurant. Overall I was very disappointed and will therefore not be returning. Best regards,

Always worth a visit. Everything fits there.

It is a hidden gem. Great selection of German food and beer. We had traditional pork Schnitzel which was really fresh and tasty. The unfiltered beer was nice but the wheat beer with lemonade was absolutely amazing and refreshing. Totally recommend.

A real culinary gem! This restaurant offers an authentic German cuisine experience at a very affordable price. The dishes are tasty and generously served, highlighting the traditional flavors from across the Rhine. The terrace, a real asset of the place, is charming and well appointed, ideal for enjoying an outdoor meal on sunny days. An address to recommend for lovers of German cuisine or for those who wish to discover it in a pleasant setting.

A nice restaurant (both indoor and outdoor). The employees are always friendly and we have never had to wait too long. The selection of dishes is not too large, but absolutely sufficient! The quality is great. I think it's fair priced. Overall, highly recommended!

Nice food, good service, incredible atmosphere sitting outside to eat whilst we watched the street performers. Inside is beautiful and it looks a good place to eat in the colder months too. I think I didn’t chose the right food, the salad I picked was fine but the rest of the food looked good too. The children had kids meals - chips and schnitzel, which they loved. Very well priced.

The quality of the food was very poor.

Super tasty, typical German food. Vegan alternative as the main course (wheat protein schnitzel), as usual there is also vegetarian tarte flambée and salads. Nice ambience, but very loud inside due to the acoustics in the vaulted cellar.

Indescribably nice and very child-friendly service. Very nice atmosphere. Food excellent, circles perfectly fine.

Très belle salle en intérieur, nous avons apprécié la fraîcheur par ces chaleurs. La carte est diversifiée, les serveurs très sympas et aux petits soins. Une adresse à conseiller

Delighted with the food and service! When we arrived there were many people in the restaurant, but our waiter saw us and was quick and friendly. Very good schnitzel, and very reasonably prices, compared to other restaurants in the area. Really recommend.

Terrible. The food is not wow. But the worst part was at the end, I asked for a short break before dessert arrived. After 39 minutes I asked when she was coming and the waitress told me that the kitchen is already closed and that no one had ordered any of our dessert. He apologized, laughing in my face. I will never go back nor recommend anyone to go

Very tasty food, super friendly staff, price performance very good 👍🏻 👍🏻 👍🏻

The food was very tasty and, above all, there was a lot of it. Staff is super friendly and accommodating. Everything is very comfortable here. No matter whether inside or outside. I can only recommend it 👍🏻