Raststätte Hannover-Wülferode West in Hannover

Using the toilet does NOT cost €1!! The sign on the table with the huge coin on it just suggests that. The unfriendly gentleman who monitors the money (but probably doesn't clean it) has placed the money plate specifically on the running text. It says you are asked for a DONATION. We “donated” 50 cents each. We were then insulted and reprimanded. In the restaurant part it was confirmed to us that the toilet can be used for ANY donation.

In terms of the overall impression, the rest area is showing its age

I particularly liked the very clean sanitary facilities. The service in the shop was friendly. The prices of the range are way too high...

We stopped here for a short break to refuel and rest. We noticed that it may not be forgiving here but that doesn't mean that it is unhygienic or bad. Keep it up! 😃

Toilet area not clean. It smells unpleasant. It's best to drive to the next rest stop.

Is good for a quick toilet stop

Unfortunately, despite paying, very dirty toilets. When I told the cashier I only received a snide smile. Acted like he didn't understand a word. Otherwise okay.

Staff friendly, well-positioned shop with a large selection, a bit expensive but on the highway. Toilets very dirty, no toilet paper and no soap (no paper in several toilets). Maybe pay more attention to it. Just at rush hour. We were there at 8:30 in the morning.

Food very good. Quiet rest stop

Short stop! Clean toilets! Friendly staff!

Rest area toilets are an imposition! Disabled toilet on the ground floor with chairs adjusted. Toilet in the basement, steep stairs, €1 without receipt/receipt, unfriendly supervisor, shouts unintelligible things afterwards. Ancient mini cabins broken and unkempt, greasy, smelly, only cold water, no hand paper, no disinfection A case for the health department! You wouldn't want to eat in a restaurant afterwards...

Toilet 1 euro without consumption voucher. The gentleman who takes the money in the truest sense of the word, gruff, no smile, no thank you, no please. The cabin I used was reasonably clean, no towels, weak fans. For men, 3 urinals closed. Sandwiches weak. Coffee large and black although nice and hot but more water than coffee. No milk without lactose. One of the worst rest areas we have ever been to.

Excellent. Ideal for quick stop.

The number of sanitary facilities is small, but it is clean and well maintained.

€1 to use the toilet is expensive.

Good selection....nice staff....ample parking spaces.....everything......top.....!

Very clean [also the toilets]. Although very busy, there was a short wait.

Full of dirty gas station 👎👎👎👎👎

Terribly neglected grounds. Dirty, littered, unclean, worn out. But it's probably not just because the operator doesn't have enough staff, but simply because a large number of the "guests" unfortunately don't know what general behavior is like. For example, urinating in public and such unsightly things.

Parking and hot food, sink and shower for €3, it would need modernization but it's going well.

Super well-kept rest stop, gets 5 stars, top-notch toilets, the cleanest in the north. The Sanifair toilets can learn a lesson here.

Quite ok for a rest stop. Great area to eat

Very clean and reasonably priced

We wanted to stay overnight, but there's no peace here, wait until there's coffee and move on

The rest area was completely dirty and everything looked very run down.

Unfortunately there is little seating and no opportunity for children to play

Cleanliness needs to be improved

Small rest stop with little offering Coffee only from automatic machines Toilet without SaniFair (still clean) Outdoor area very loud as there is a direct view of the highway/no trees or other noise protection

Everything you need for a short break is there

We went to this rest stop to take a shower, what can I say, so dirty, dirty, moldy, cables hanging out of the lamp and the ventilation via fan is missing, the cover cables are open, I have never seen anything like that on my travels. Absolutely not suitable to shower and you also have to pay 3 euros. What is also not possible, the shower is in the men's toilet, so the women would also have to go through to shower, because there is only one shower.👎One star is too much here.

Clean rest stop. You feel comfortable here. During a break

Absolute disaster! Staff totally unfriendly, no coffee bar and no Sanifair toilets, but they still charge €1.

Our dog relieved himself several times in the meadow to the right of the building. The rest area is recommended for dogs... sniffing, a tree with shade...

Absolute disaster. We stood in line at the "Nordsee" for about 10 minutes, then I asked the staff in a friendly manner if there was extra staff for the "North Sea". He replied very angrily that he would come to us when he was finished here. While we were waiting, he served at least 10 people at the other checkout who came after us. We'd better move on.

Visiting the toilet on Sunday was a complete disaster, all the floors were dirty and not very cleaned. Yes, it was Sunday at peak travel time, but with an entrance fee of one euro you can expect clean sanitary facilities. Serways just boils down and barely delivers any power

Motorway service station toilet, what can I say about that? You don't have to pay for anything because the toilets were far from clean!

Had to buy motor oil and couldn't use the "value voucher" from the Mafia Sanifair toilets. It's probably not the operator's direct fault, I still found it ridiculous and unprofessional. Otherwise, as usual, there is almost no offer for vegans. As is well known, drivers do not need any food when traveling.

Unfortunately, our experience is also negative. The food should be ordered at the terminal and Serway's coupon should be redeemed at the checkout. However, it cannot be redeemed at the checkout. Answer: Info on the terminal is wrong...Aha. Toilet: A woman behind us was rudely spoken to because she hadn't given the voluntary euro. When she said her toilet wasn't clean either, she was followed by grumbling. Something like that just doesn't work.

Women's toilets were semi-clean, my door couldn't close properly and therefore couldn't be locked. Gastro upstairs only junk food and steeply expensive. If you have to stop there, so be it.

Very nice and very new rest area. We were very pleasantly surprised by how well-maintained everything was, as well as the gas station and toilet facilities.

The parking lot is fine, the rest needs some corrections to happen in time.

Very nice rest area. EVERYTHING very clean😊

Coffee & food ok, toilet & shower clean, friendly staff

You can pause. Stayed all night without incident

It's a beautiful place. I didn't expect to see this place on my trip.

Toilet costs €1, without receipt and therefore extra costs. Unfortunately it wasn't clean enough to make it worth the money. The cash register and food system there was also strangely arranged. You had to draw expensive coffee yourself and it tasted very bitter.

Toilet costs 1 euro, no paper towels, only unhygienic electric hand dryers, no Sanifair vouchers, even those you bring cannot be redeemed, electric car charging stations do not work

It has already seen its best days but the toilets are clean and the kiosk is small and nice. There is enough parking space here.

Good for travel people. Toilet use pay 1euro. Toilet is clean and good

A visit to the toilet was necessary here. Unfortunately this place was very dirty early in the morning. The €1 fee was still too much!

Great rest stop without Serways. The toilet costs €1 but there is no control. The toilets are spacious and clean.

Clean, well-maintained rest area

Expensive, expensive, expensive! You don't really need to know much more. Approximately 98% free seats in the restaurant. But apparently you earn enough through extremely high prices. I had the impression that it wasn't worth selling. The employees are twiddling their thumbs because hardly anyone buys anything.

So seriously: you don't have to be surprised if people pee in front of your door when you have to pay €1 inside and don't even get a coupon. And if you can't pay with a card at the ATM, then I personally have to say: once and not again.

Not entirely understandable business model. Fries are available here without mayo. You have to buy it for €0.79. Extremely embarrassing.

The North Sea has also slowed down a lot here and the prices have gone up.

The sanitary facilities could be modernized. Hence the star less. We have two small children with us on our trip and always like to stop at rest stops with playgrounds.

Good place you have ability to walk in country road ful with wilde cery

It seems like the parking lot is big, but after 19 it was barely available, and then I had to drive backwards and stand in the tree under my right hand... There are inexpensive cigarillos at the gas station (up to 3 euros)...

The parking lot is well lit. Paid toilet, but clean and tidy.

Good parking options even with residential apartments

Gas station and shop OK. Unfortunately the toilet was very dirty, which is not possible for 1€!!!!

Well, a motorway service station. Extreme prices for extreme average!

Only a short stop, but everything was great

Coffee ☕️ Crema simply delicious 😋

Despite a Euro Sanifair there is no soap in the toilets.

Shop neat and tidy! Toilets (Men), clean and nice👍

It's just a rest area. I can't write more.

Very disrespectful attitude of the staff. They close the showers and don't let visitors in. And it is repeated. Take measures and punish employees who do not want to fulfill their duties.

The service was nice and the coffee was okay

Fries worked but the currywurst was cold. As with most rest areas

Toilets very clean, but not cheap at €1.

Okay, like every shop, the staff needs customer training...what do some people do...without customers Harz 4

Short break to go to the toilet. The toilets are unkempt and very old. We were then insulted by the toilet attendant about why we didn't leave any money and what we could think of to just leave. Absolute impudence.

Short stay expensive like at every rest stop!

The toilet attendant rudely begs for €1, the cleanliness of the toilets wasn't even worth €0.50

Toilets underground...showers broken (according to some forums for over a year)...asked for the shower at the gas station and was sent to the restaurant at the other end of the parking lot...Result: shower broken!!!.. .I don't even want to try the food here...This rest area is no better than a parking lot with a toilet building!!! Never again!!!

Shower broken but you can walk to the other side in 10 minutes, 2 very clean showers

Very pleasant and service was great

Very nice and friendly staff who are helpful if you have a problem

Couldn't find anything negative at the gas station. Toilets were clean and could be replaced. Unfortunately, I've been trying to call there for three days because I lost my keys, but despite being open 24 hours, I can't reach anyone. It's a shame

The shower theoretically doesn't work, they send you to the other side of the highway. If you don't want to work and clean, change your job!

The shower works, but the employees don’t want to clean it, so they specifically say that it doesn’t work. This has been going on for years. When you start complaining and asking an elder, then you find the keys. The parking lot is very noisy.

Staff very friendly and helpful! The selection was a bit limited when I visited.

Cappuccino from the machine tasted like urine. I don't mean it metaphorically, it tasted like urine. This also explains the interested looks from the two men behind the counter. I threw up at first...

A bit confusing but still neat and clean

A little expensive but otherwise ok

Food is good but the service/employees are the last thing. Waited 25 minutes for a chicken dish even though there was only one other customer. The other food was cold...incredible and cheeky and arrogant and hardly any German. In terms of service, that was a straight “6”.

Fuel prices beyond good and evil.

Drinking straws are forbidden, but every single croissant wrapped in plastic is banned. Even the pretzels individually wrapped in foil make perfect sense

Clean and bright. Toilets in the south direction need updating. They are much better in the opposite direction. But: They are impeccably clean!

What a rest stop is like. But everything was good

Stopped briefly at the gas station around 6 a.m. to go to the toilet. Didn't work at all!!! To then demand the usual euro for this is quite cheeky. It's definitely not just the truck drivers who leave this behind.

I was only briefly at this place to go to the toilet. Cleanliness OK so far

Plenty of parking spaces for trucks

A clean place to go for German conditions. Well sorted. Friendly and clean. There is nothing more to say.

Clean, good prices, gladly again

Noisy. Toilet 0.50 €. The shower doesn't work. You have to go to the opposite parking lot. 10 minutes.

Clean, fast charging station in front of the entrance and works perfectly.

Der Rasthof selbst ist nicht ausschlaggebend für die Bewertung, sondern die miserable Beleuchtung draußen, insbesondere an den Ladestationen und deren Beleuchtung.