PURiNO Gelsenkirchen in Gelsenkirchen

There used to be a restaurant that was excellent in every respect. Whether it was the ambiance, the service, or the food. We'll probably go here more often. Keep it up!

The quality of the food was satisfactory. The service, on the other hand, was superficial and didn't make us feel welcome. Despite reservations, my group and seven other people were left waiting at the entrance. The staff repeatedly passed the queue with dishes or dirty glasses without apologizing. After about 15 minutes we were called to our table instead of being shown. Another 15 minutes passed before we were asked about our drink and food preferences. The drinks came quickly, but the starters only came after another 20 minutes and the main course after another 30 minutes. After that there was no more service to be seen and the plates and empty glasses just stood there until payment was made. From the last bite to the bill it took 35 minutes during which we were completely ignored. The neighboring tables had a similar fate. The friendly lady couldn't help it, but seemed completely overwhelmed. When we complained at the end, they simply pointed out that it was a so-called “rehearsal dinner” and that there was therefore a small number of people. Meanwhile, the “manager” in charge was talking to a group of men (employees?). He was busy with these instead of helping the rest of the staff. I've never experienced anything like this before. There is an urgent need to work on personnel management and dealing with customers. However, we will not visit this restaurant again.

Great food, very tasty, and exceptional. Unfortunately, it was very loud (during the week, in the evenings), so it was difficult to have a conversation with your neighbors. We had to wait 45 minutes for our order to be taken.

We planned and reserved a small birthday (2 birthday children) and asked for a quiet place by the window. On site they didn't know anything about the reservation, didn't apologize, sat friends of the waitress in front of us at the last quiet table for four that the other waiter was trying to set up for us and then sat us in the children's corner - problematic because one person in our group is hard of hearing and has problems with hearing aids in noisy surroundings. It's a shame, but we won't come here again.

The food is always really good. Occasionally, they skimp on the salt a bit. However, there's plenty of salt on the tables for seasoning. Unfortunately, last time we had to wait a long time for our food. Usually, though, the wait isn't a problem. It's nice that they take celiac disease into account and indicate this on the menu. I like the ambiance, but it still has some room for improvement. The service at the table was really friendly and attentive. The only downside is the wait for the food. Otherwise, a really great "go-to" restaurant 👍

The manager didn't consider it necessary to investigate a complaint about the service. Even though there were only four tables occupied (including us), he chose to ignore us. Therefore, it's unnecessary to have a manager on site who just happens to be there. We'll be happy to stay away in the future so as not to create any more work for the gentleman.

Very loud, lots of mumbling. Food was very tasty. Service was quick and friendly.

We had a truly wonderful evening at this restaurant! The pizzas and pasta were delicious, and we especially appreciated that children under six get their food and drinks for free – a truly family-friendly gesture. There was a slight misunderstanding with my pizza, as I don't like goat cheese, but accidentally got one with goat cheese. When I noticed it, the waitress was incredibly friendly and helpful. She immediately brought me a new pizza – and even free of charge as compensation. I've rarely experienced such warm and attentive service! We felt completely at home and will definitely be back. Thank you for the great evening!

Unfortunately you have to wait a long time until the staff comes to the table. Waited about 25 minutes until we could drink and order food. The best part was we waited 73 minutes until the food finally came to the table. :-( The shop wasn't full for lunch either.

We were there on Saturday. Service and service were great, very friendly and very nice. But the food was a big disaster. Pizza was way too limp. Zero taste. Sorry it didn't work at all.

I had to look for chicken on the pizza, but then found it in breading (it was probably leftovers). 3 prawns on the other half, tasteless and very small. Drinks came on the tray along with empty glasses (touched the fresh glasses) and the toilets were very dirty, sometimes a disgrace! Then the appetite disappears. Attempted chic ambience, was nothing.

I can recommend this place if you just want to have a drink and dress up thickly if you want to sit outside, as the sun disappears behind the building from midday onwards and the riverside air can make it very cool.

Definitely recommended, relaxed, funny waiter and unusual atmosphere. Oh yes, the food was also delicious 😋

Very friendly staff and the food is very good

PURiNO Gelsenkirchen – Always worth a visit! I have now been to PURiNO in Gelsenkirchen several times and can absolutely recommend the restaurant. The combination of excellent pizza and unusual pasta dishes makes the menu particularly exciting. The portions are generous, so you really feel full, and the ingredients are consistently high quality - you can taste it! A big plus point is how child-friendly it is: children up to the age of six eat and drink free of charge, which makes PURiNO particularly attractive for families. There is also a spacious, well-maintained play area where the little ones can let off steam. This creates a relaxed atmosphere because parents can enjoy their meal in peace. A small downer is that on some days dishes from the special menu are not available because individual ingredients are missing. That's a shame, but it also shows that fresh ingredients are used here. Overall, PURiNO is a clear recommendation for me - whether for a relaxed meal with the family or an evening with friends. I'll definitely be back!

Ordered truffle pizza which did not contain truffle oil or truffles. When we asked, we were told that truffles were out. A little note before ordering or when serving the pizza would have been nice. We were then allowed to pay full price for the truffle pizza without truffles. Customer treatment à la Purino...🫠

Relaxed atmosphere, ideal with children

We always enjoy coming there to eat and chat.

As always, the food was very tasty and served quickly. The service was totally courteous and attentive, and really friendly! The atmosphere is very nice!

We were at PURINO with 4 people on a weekday. Our waitress for the evening was Michelle. She gave us a friendly welcome and assigned us a suitable table. She was very attentive, considerate and extremely friendly. We all felt comfortable and warmly welcomed at all times. The food came promptly and tasted excellent. The menu also contains vegetarian and vegan dishes. Our waitress was also very accommodating when it came to special requests (e.g. no garlic, etc.). She made everything possible with ease. The other service staff who clear the dishes are also extremely friendly. A special tip is the ICE CREAM. In short, we had a wonderful evening. Thank you!

The Purino's we know are all worth a clear and unequivocal recommendation. This is system catering as it should be. The reception and the overall service in the branches we know are excellent. Ie. Gelsenkirchen, Dortmund, Hardt and also Rheydt. The drinks, whether it's the house wine or the freshly tapped wheat, as well as the pasta and certainly the pizza. This is definitely one of the best I know. Anyone who likes a crispy dough will certainly agree with me. We are looking forward to Purino in Nettetal 😎

Food poisoning after a bowl and very unfriendly staff. -10/10

Was already in Krefeld and now Gelsenkirchen. I have to say that I find Krefeld's atmosphere better and more comfortable because there was also a fireplace in the middle where you could sit comfortably and also a couch, the tables weren't that close together either. Now to Gelsenkirchen itself, the waiting time was ok for a Friday evening + Valentine's Day. The employees were all very friendly. Now the food: we had pasta with prawns and meat, which we both found very tasty, but the portion was small, so unfortunately you won't get full without a starter.

Great restaurant, especially for families! The food tastes very good. The children can play in the playroom and the view is beautiful. Value for money is top.

Excellent service, helpful and friendly waiters. Big and good pizza. The focaccia is also worth it. Regular stop when we go to Gelsenkirchen. Thank you

Overall it was a nice stay. The service was very friendly and the food was fantastic. Only one star deducted because of the enormous acoustics.

Disastrous service - never again! We were at Purino Gelsenkirchen with small children and waited over an hour until someone even took our order. Despite multiple attempts to get the staff's attention, we were completely ignored. No apology, no accommodation - just bad service. After an hour without ordering, we finally got up and left. We have never experienced anything like this! Absolutely not recommended.

We stayed at the Purino Gelsenkirchen with six adults and several children because we were drawn to the child-friendly atmosphere with a children's corner. Unfortunately our visit did not live up to our expectations. After changing seats near the children's corner, we waited a total of over an hour without our order being taken. Despite multiple attempts to get the staff's attention, other guests were always given priority. When we finally spoke to a waiter, we were simply told to contact the boss. We were not offered a direct solution. We ended up leaving without ordering, which was a disappointing experience for us.

I've been to this restaurant several times, but never been so disappointed. The starter we ordered came with dirty, greasy plates that we had to clean first. The pasta was over, just way too soft, truffle ravioli were served without truffles and without offering a discount. This is simply underground for a restaurant that claims to specialize in Italian cuisine. When I asked for a spoon it was simply stuffed into my food. You will continue to be called on your first-name basis all the time, without consent. That may be the concept, but it really bothered me. Nevertheless, the young waitress was very friendly and motivated. The drinks attendant was anything but friendly. All in all, it was a disappointing experience and definitely my last visit there.

Great friendly service that was very attentive, anytime again..

We always enjoy going to Purino, the food is always delicious and fresh, and the changing special menu is also very varied. The service was courteous and very friendly. Everything fits.

It was our first time at PURiNO and we would love to come back, absolutely recommended with children (small ones). Pizzas are very good - price/performance is absolutely fine Children up to 6 years eat and drink for free - where else can you get something like that these days? Even during the week it was full, but not too loud. Some optimization needed: Drinks took a bit long Everything else 5* + See you soon

One with a star for the super nice employee who looked after us in a friendly and courteous manner. Delicious food, for me a dish from the special menu with lemon. My plate still smelled like it even after eating. 😋 It was our first time there, but definitely not the last time! The only drawback: the room is quite large. But beautifully decorated.

friendly helpful service, Greetings go to the nice waitress Michelle

Delicious . Nice friendly service. Prices ok. Portions are completely sufficient to fill you up. Pizza is huge.

The food was super tasty and fresh! The waitress Michelle was very friendly and competent. We will definitely come back 😀

What can I say....? System kitchen. But nonetheless good food and very nice service. Will definitely come back. 👍

Unfortunately, my visit to PURiNO was very disappointing. The service was unfriendly and we were not given a warm welcome. Compared to other guests, especially Germans, we had the feeling that we were treated less well. We had to organize the menu ourselves, and we waited over 40 minutes for our order (pizza and coke) without anyone apologizing. Only after asking several times were we told that the kitchen had forgotten the order. Even then, the pizza came not, so we finally left the restaurant. Another problem is the cleanliness and hygiene in the restaurant. There are partitions that are made of pieces of wood and apparently serve as decoration. However, these partitions release wood dust or particles that can swirl through the air and get onto the food when someone walks by. This is unacceptable from a hygiene perspective. I will not visit this restaurant again and unfortunately I cannot recommend it.

Gladly again. The staff is sensational, the food is super varied and special. We feel extremely comfortable there

major staff shortage. To get picked up, place an order and finally get food, customers have to make superhuman efforts and constantly search for staff. What tips and repeat visits can you expect in this case?

If you come from outside, poor signage and parking spaces are rare. Sunday late afternoon, 4:30 p.m. Service was courteous and quick. Ambiance, modern, partly worn seats/backs of the chairs, not necessarily comfortable. Menu has had better days and sticks. Huge pizza that tasted bland and had nothing special for me. You can quickly lose a lot of money there if you don't read the menu properly

A great place to eat if you have kids! The service is super friendly and fast. The food is very good and the atmosphere is very chic and child-friendly. Really highly recommended for families!!! Thank you

We usually stop there on our way back from the Centro. The dishes are ok, nothing exceptional. Every time, however, we are surprised at the poor service: it takes too long before drinks are taken and if you are lucky, you are served drinks again. Despite sufficient staff, who with a few exceptions seem as if they don't want to work, glasses remain empty and people walk past tables that are no longer occupied without clearing anything away. The other Purino restaurants (Rheydt, Hardter Wald) do a better job.

Super delicious food, we'll be back. If you like your food very strongly seasoned, you will have to season the food to your taste with salt and pepper as well as chilli oil or garlic oil, but there is enough of it available. Our children were all more than thrilled and we didn't have to pay for a drink or a meal for the children.

Food tastes good, very unusual dishes, prices OK, nice service and child-friendly. Extra children's play area, overall highly recommended

The food, as always, was delicious and the service was friendly and attentive.

We had a wonderful evening at Purino, with very tasty food and the best service from Faisal. The Purino Gelsenkirchen has a very nice atmosphere and is easy to get to. Thank you for the nice evening! I can only recommend it.

A very cozy atmosphere and very friendly, courteous staff. Due to a technical problem in the kitchen, we had to wait - actually unnoticed by us, but the nice waiter pointed it out to us - a few minutes longer for our food, but we made up for it with a dessert on the house :) The food was very good and plentiful. We'd love to come back!

Were there during the week, no waiting time despite the store being full! Ambience is very nice (see picture) except that the volume of the shop is quite loud, but it is acceptable. You feel very comfortable! The service was very good, motivated and friendly employees. For that reason alone I would come again. The food was also very good, large portions and good value for money. Unfortunately I'm missing something more “exotic” but that's a matter of taste! Would definitely come again! 🎀

We were there on a Saturday evening and the restaurant was very busy. We didn't wait half an hour for the food we ordered, even though we were there with a larger group. In addition, the service always checked whether anyone needed drinks, etc. the staff was very friendly. I had gluten-free pasta with pesto, the dish was very tasty and the food arrived warm at the table.

Very nice staff and delicious food.

We went to Purino Gelsenkirchen for the first time today and were thrilled. The atmosphere is modern and cozy, and there is also a cool children's play area. Then we were asked about our grandson's age. And then we heard that Children up to 6 years of age eat and drink there completely free of charge. If this isn't a super child and family friendly concept. The service was outstanding, the food was really tasty and the portions were large. Everything is rounded off by a good price-performance ratio. We will definitely be regular customers.

It has now become our regular restaurant in Gelsenkirchen. Very tasty and very nice employees!

The pizza was huge but unfortunately tasteless. The shrimp tasted like nothing. The pizza was overflowing with arugula and also relatively dry. The bruschetta, on the other hand, was very spicy and tasty. The rooms were beautifully decorated and had a Christmassy feel. Service was attentive and quick.

The food was really very good and a little more unusual than you might be used to. However, the visually appealing ambience is acoustically rather difficult and very loud, so it is difficult to have a good conversation. A small downer was the service at the beginning: we were taken to our seats and then we had to wait 30 minutes until we were actively spoken to (unfortunately we had to get up and go there). We were served extremely friendly, but if we were offered coffee as compensation, some flexibility would be nice: 4 guests, a free espresso, tea and cola had to be paid for (one person was pregnant and the others don't drink coffee... that's annoying) Otherwise a good restaurant 👍🏻

We were here with a group and the restaurant impressed us. The dishes tasted very good and the service from the friendly staff was also remarkable. Even though we were the last guests during the week, we never had the impression that they wanted to get rid of us.

Great food at great prices! A great place for families with a play area for smaller children and menus and prices for children! Service could be improved slightly that day because the employee seemed overwhelmed. The loose back supports provide flexibility for seating on the benches, but with 3 adults on one bench is too cramped.

Very friendly courteous staff. The food was great. I'd love to come back.

Had food poisoning! Never again !

Good price-performance ratio. Pasta very tasty!!! Pizza OK Service friendly, but incredibly long waiting times!

Kelners are lousy correct spent where I had no money and my friends also not the best spot

Super delicious food and super nice service. I'll definitely come back

Very friendly service. The pizza was tasty, but the dough was too thin and too hard.

...the pizza was nothing special and The pasta dish tasted rather average, the ambience and service were good...

Very nicely done, the waiters are friendly and the food is good

Super tasty, friendly, competent team

Everything is great! Great service!!

Food was great and service too. I'd love to come back!

We went to Purino for the first time today and are very satisfied. The ambience is nice and inviting, the service was attentive and friendly. We also enjoyed the food and drinks. We particularly liked the children's play area, which made our stay very pleasant for us as moms. A small negative point was that the stares from some other guests bothered us because of our somewhat louder babies, we can hardly tape our babies' mouths shut 😉 - but that has nothing to do with Purino itself. All in all we were very satisfied, the price-performance ratio is great. We'd love to come back!

The main course wasn't that great, there was pizza with very little toppings except for the rocket, which didn't skimp on anything, and also called for fettucine with salmon, fettucine more than al dente and slightly floury in taste, salmon a bit dry, crunchy cherry tomatoes overcooked. Dessert was super delicious tartufo and torrone. Service very friendly and quick. Locally in an industrial style a bit loud. We will come back but only for dessert.

Pizza was super tasty, value for money was also great. The waiter was very friendly and accommodating. We'd love to come back =)

The food was absolutely fine and the portions were more than sufficient. For example, you can save the decoration on tiramisu and I wouldn't need any cream. The ambience looks cool, but it is quite loud and somehow confusing. For me, the biggest point of criticism was the service: uncoordinated, without proper arrangements, everything quite hectic and not very confident. And at the two tables next to us, orders were taken by the waiter through the bars that served as room dividers - seriously?! You don't want to communicate with each other through a grid like that! Overall everything is ok, but with weaknesses.

Operation a bit inflexible. Otherwise everything is fine.

We went for dinner on a Sunday around lunchtime. When we came it was relatively uncrowded. We sat in the children's corner, which made for a much more relaxed meal for us adults. The children's corner could just be spruced up a bit -> seems a bit careless. The food (both pizza, pasta, salad, carpaccio) were very tasty. It was also very clean. One drawback is the noise, which became really unpleasant with more guests, so we left promptly. But all in all, the shop is highly recommended and we will come back.

Beautiful location at the harbor, reservation recommended - children's play area great, children under 6 eat and drink for free - absolutely brilliant! Food was good, pizza was very tasty - appetizer carpaccio was of poor quality - pasta was very good. Really great for families! Service only served us after we asked.

Great pizza and fresh pasta dishes. The wine is also upscale.

The Purino in Gelsenkirchen is a really great address. Right at the harbor marina, you can sit outside and enjoy the view of the water. This is a blast, especially in summer! The atmosphere is simply great and you immediately feel at home when you are there. The pizzas and pasta are amazing. Everything is freshly made, you can taste it straight away. The portions are decent, so no one will go home hungry. Especially the pizza, which is huge and really tasty. The pasta doesn't come from bad parents either, beautifully al dente, with delicious sauces and made in-house! The service is also great, the people are friendly and quick. You don't have to wait long until your food is on the table. Some say the starters could be a bit bigger, but hey, the quality is good and the atmosphere is just cozy. The prices are also okay, not too expensive and you really get something for your money. The desserts in particular are a highlight, so you can treat yourself to something. So if you're up for good Italian cuisine in a relaxed environment, head to Purino! Whether with friends, family or your sweetheart, you can't go wrong. And if you have a special occasion, this is also a great location.

Always super nice & delicious. Big enough to spontaneously find space. Very satisfied. Good shop!

A very nice atmosphere. Most of the staff are courteous and nice. A service worker falls off the grid and should reconsider his career choice. Politeness should always come first, even when it's very busy.

⭐️⭐️⭐️⭐️⭐️ The Purino in Gelsenkirchen is simply a dream for lovers of Italian cuisine! I was already impressed by the starters: the bruschetta, the tuffo di aglio, the avocado mango tartare and the Pepe Dip were all delicious and creatively prepared. The main course was served perfectly hot and cooked to perfection. Salt, pepper, garlic and peperoncino were of course available - simply great! The atmosphere is incredibly cozy and invites you to linger. I definitely recommend reserving a table in advance because this restaurant is absolutely popular - and rightly so! A very special thank you goes to the restaurant manager Fabio, who takes the service to a new level. He even refilled my drink without asking. More service is not possible! I can recommend Purino to everyone with a clear conscience. Everything is just right here!

Assessment is based on a visit as a person suffering from celiac disease: Unfortunately, a restaurant that must be considered absolutely unsuitable in terms of safe, gluten-free food. It's particularly a shame because the card promises something different at first glance. Different statements from the waiters regarding the statement "gluten-free pasta / unsuitable for celiac disease", which actually couldn't be more contradictory. Dishes are sometimes labeled incorrectly on the menu (starter including gluten-containing stone-oven bread is labeled as gluten-free), gluten-free dishes are contaminated by the presentation form (mozzarella on a wooden board with deep grooves) and the salad, which is actually labeled as gluten-free (without it being on the menu and even though). Celiac disease has already been named!) served including baguette and fried onions. Unfortunately, I felt extremely unsafe during my visit and, as mentioned above, I also received various information from the service staff. On the positive side, it should be noted that the dishes themselves still taste good, although this should be viewed as secondary in terms of health. It's a real shame because the menu, including gluten-free pasta and the supposed label with the crossed-out ear of wheat, promised much more. With this experience, you will unfortunately not be able to visit Purino again as a person suffering from celiac disease.

The food, service and ambience are really very good. The prices are also completely reasonable. We would love to come back here.

So I can't understand some of the bad reviews at all. Super friendly, attentive service, very cozy atmosphere with a magical view and my salmon noodles including salad were very delicious. I found the price-performance ratio very reasonable! The pasta was homemade, the salmon was fried to perfection, and the salad was served with very tasty, crusty bread. I can highly recommend this restaurant and will be happy to come back. Thank you for everything! Keep it up!

First we had to listen to a never-ending lecture about the restaurant's non-functional seating management, after we had reserved a window seat and sat down at the only available window seat, after waiting for minutes at the door - "then we had to "We'll just wait until someone comes," they said. This time, as on previous occasions, the most expensive ingredient listed was missing from the meal. Previously, on several visits, it was the walnuts in the Gorgonzola sauce - this time it was the truffle oil. The fake, fake friendliness of the service seems inauthentic and annoying. Even though the store was moderately busy, it was again so noisy, and the employees who served us were so bored and annoyed (at least that's how they gave the guests the impression) that we decided not to bother with it for the price.

Quite a small menu, but very good food. Pizza and pasta were very tasty. We were there with 8 people and everyone enjoyed it. Only the dessert wasn't a hit. The ice cream had already melted heavily on the plate and the cream was warm. Although it wasn't particularly warm that day. Very nice service, always funny and fun to have. On weekends in summer it is very crowded there and the waiting times are correspondingly long.

Was there twice and didn't have such great experiences twice. The salmon in my pasta was totally dry and burnt. The pasta, on the other hand, was delicious, homemade according to the menu, definitely my taste! The service seemed very stressed. Of course I feel sorry for the staff if they have to work under such conditions. The cherry on the crown was my dessert “Chocolate mousse garnished with chopped pistachios and strawberries” - I would rather call it chocolate mousse garnished with chopped pistachios and two slices of strawberries. The place is huge and the background noise is huge; there's little you can do about that. Nicely decorated, food came quickly and prices are reasonable. Solid 3!

Reservations via Opentable will not be accepted if they are not made at least 1 day in advance. Lt. Restaurant manager, who points to his great 5 years of professional experience in the catering industry and sends young girls forward, says the kitchen is overloaded and he would make use of his house rules. We should go. The restaurant management should think about the choice of words. We are neither colleagues nor supplicants. Guests after us were spoken to so stupidly that it almost escalated. Who is supposed to understand that when tables are free, can be reserved and you are stupidly reprimanded that you probably didn't understand the point of a reservation.

Waited an hour for food and it still didn't come. Of course we then got up. Eating just takes too long and the second visit was the same.

Nudeln trocken- Soße war mit der Lupe kaum zu finden. Dessert falsch , kann passieren- sollte aber in dem Fall einer Unverträglichkeit von div Lebensmittel nicht passieren. Wartezeit zu lang. Komme nicht wieder.

Good service from the waiter (Fhisac) kind regards Paulina <3

Went there with two friends, it was a wonderful day, we ate great food and were served very nicely! Service at a very high level! Short waiting times despite the store being full, always happy!!

There was a waiter, I think his name was Julien, he was very personable and put a smile on the customers' faces.

Delicious food with a view of the marina, that gives you that holiday feeling😎

Nous avons tellement aimé que nous sommes retourner 2 jour de suite leur choix de différentes pâtes a combiner avec les sauces sont très bien surtout notre filles pouvez choisir des pâte complète quelle digère mieux la carte spéciale avait aussi des menus très savoureux et les prix sont très correct nous recommandons ce restaurant

Restaurant was very nice and well maintained. Service was catastrophic. Waited half an hour for drinks even though the restaurant wasn't even remotely full. When asked several times, they said everything was ready at the counter. After another half hour and asked again, the drinks arrived. Not to recommend the service

Super nice staff Price/performance best Nice facilities

We've eaten here several times and only decided to give a review this fourth time. We are by no means convinced of the pizza because of the dough. We have tried several types of pasta and each time they are far too hard, which is really not aldente. The dish 'prawns with cream curry' was more of an end. It wasn't creamy at all, it just tasted dry like curry. In my opinion the 'prawns' are SHRIMPS - a joke for the price.. A few waiters are fine, but there are also some who should work on their tone.

Beautiful ambience. Eating is always a pleasure.

Super tasty! The changing special menu is highly recommended. Our friendly service person Michelle was very attentive and we would be happy to come back.

The food is great, we didn't wait 15 minutes for our pasta and pizza when the store was full. Price performance is top. There's nothing to say about the beautiful ambience, you should experience it. The staff is very attentive and nice. A definite go to in summer and winter.