Pommes Freunde in Passau

I just ordered a vegan currywurst and of course it came without sauce. Of course, there was more talking than working. Highly recommended.

Staff disaster The worst nuggets I've ever eaten Fries only small leftovers Never again...

I've never eaten such bad nuggets in my life. They were so solid as if they had been frozen, the fries were all small leftovers, and the would-be playboy should flirt less in English then he wouldn't add double salt, never again...

Unfortunately the quality has deteriorated significantly. A year ago I ate at Friesfreunde several times a week and was really addicted to it. But unfortunately today it doesn't taste good anymore. The cheeseburgers used to have more ingredients like tomatoes and lettuce, now just patty and cheese. Unfortunately, it has happened too often that either the patties were too salty or the fries. That's why I don't visit the store anymore. What a shame!

I was absolutely disappointed! The fries themselves weren't bad. But half a minute longer in the hot fat wouldn't have hurt! The currywurst was so shredded by the machine that you could hardly tell that it was a sausage. The staff could hardly speak German. Were also completely disorganized. We had to wait a very long time for our food. And to be honest, I think it's way too expensive for the poor quality! In addition, it is very messy overall and not particularly clean for the most part. And that was just under 1.5 hours after the store opened. We definitely won't go there again!

I had the chicken burger with sweet potatoes and it was very tasty, especially the free choice of sauces I found really good and tasty! 👍😋

Absolutely disappointing!! Two months ago the burgers were perfectly prepared: with lettuce, tomatoes, fried onions and pickles. Everything your heart desires. Now the burgers cost the same and the staff isn't even able to put cheese and meat between the buns. The cheese is cold, as are the fries and you have to wait 40 minutes for them. How can that be?! Please train your staff first before letting them loose on customers. All in all: an unreasonable expectation for the customer and a total waste of money.

Food was always good before but unfortunately not for eating now. Raw meat in burgers. You're constantly on your cell phone at the checkout, no interest in the customers at all.

Delicious food and friendly staff

Very good shop I can only recommend, the burgers are the best, they are the closest to American burgers. Really great there.

The food tastes very tasty but the service is bad. Long wait, staff can hardly speak German.

Who the fuck hires these people? I ordered takeaway food and didn't look in, my mistake. But half of it was missing and I had to wait half an hour

The food in this store was really a disaster. I was there with my brother and his girlfriend on September 15th, 2024 at 6:00 p.m. and it was absolute chaos. We waited about 45 minutes for a burger + fries, normal fries + nuggets and chilli cheese fries. If we hadn't made the staff aware of this, they would have completely forgotten about the chilli cheese fries. And if the food had at least been good, half of the fries were burnt and the rest was almost cold. The burger was incomplete, tomatoes and lettuce were missing and the patty was barely existent. It seemed like they brought in 2 interns on the first day because they didn't have any other staff. At least the price was right, but we were still hungry afterwards. We will definitely NOT be coming back!

Bad and lazy staff. 2 of our 3 burgers were not the right ones that we ordered. When this was corrected, the extra requests were still missing (extra bacon and fried onions) and they had also forgotten our drink We had to wait forever because the two men were just talking and on their cell phones. In the end the food was only lukewarm. So we definitely won't come here again

All in all you can't complain. There were three of us eating, each a menu with fries and a drink and we paid around €40. The food was sufficient and tasted perfect. Two very friendly counter staff served us.

The shop opens at eleven o'clock. We were there at 2:50 p.m. However, the shop looked like it had been open since 11 p.m.... Countless fries on the floor, tables outside not clean. 2 of 7 sauces empty. Anything but appealing and above all… where is a customer toilet?

Fries were really ok. What you can expect after waiting 15 minutes. Unfortunately the place is dingy like a harbor canteen. The staff seems to be visibly overwhelmed with a handful of customers.

Burgers are okay, not exceptionally good, but solidly tasty. Prices are okay for burgers. I like the different sauces for refilling. Last time I tried fancy loaded fries, they were really overpriced and just bad. A dollop of sauce, a few pieces of bacon and a few spring onions are simply not enough. It was tasteless and this time even the fries were limp. The concept is not bad, but there is still room for improvement in the implementation.

I had currywurst with fries and cola. The only thing that was really fresh was the cola. The sausage was not freshly made, dry and cold. Fries were also not freshly made. Paid almost €11. For the same money I get freshly made goods. Never again!!

Cold food, very unfriendly service. Eating is fine but the wait is very long. Not really recommended. A pity

Unfortunately the fries were cold, the burgers were ok

The staff only spoke broken German and English, which proved to be very difficult, especially when making mistakes when ordering. Then you only talk in your native language the whole time and then it's so loud that you don't feel like you're in Germany, but rather like you're in the Balkans

It was dirty, you had to wait forever, the fries were too salty even for me and the veggie currywurst was disgusting. Never again.

Price/performance unsatisfactory, my kids didn't eat the food and preferred to throw it away... Never again! Employees were nice. I add, I've been sitting on the pot with a stomach ache for an hour! Thanks for that! I left 45 euros and expect compensation! Therefore please contact me. It's really a mess!

For a shop called Fries Friends. The fries should be fresh, crispy and warm. Unfortunately this was not the case. The staff is very friendly, but falls asleep while putting stickers on the boxes.

We only received 2 of 4 parts of the order right away. When asked, the rest. Unfortunately, it wasn't correct either. Service very bad. Slow.

Very tasty! Probably the tastiest in Germany! Choice of sauces and many options. You must try it!🤗

Always a treat whether sober or drunk. Update 06/10/24: Unfortunately it has decreased significantly I used to go there every 1-2 weeks. The burgers were just okay back then. So much sauce and, above all, dripping with fat that the last bites were really borderline bad. (But there are probably people who like it that way too). The highlight (as the restaurant name suggests) was definitely the fries. They were simply great. Unfortunately, they have somehow forgotten how to prepare them. Even the thin fries were suddenly no longer crispy, but simply soggy and not really cooked through. Significantly too short in the deep fryer. I did this to myself three times (because I thought I was probably just unlucky), but since it was always the same, I preferred to go somewhere else. After about 6 months I gave them another chance, but unfortunately I was disappointed again. Another over-fatty burger and fries that really didn't do justice to the name Fries Friends. In addition, when I visited, two tables were occupied and almost all of the free ones were either dirty or full of trash from previous guests. During my entire visit (about 15 minutes), none of the employees had the idea to go through the (relatively small anyway) restaurant, wipe down and tidy up. Even though there were 3 of you and maybe 3 people came in during that time, most of them (except for the guy at the grill) just stood at the counter bored and chatted or looked at their cell phones. ...I just want great fries (the product that Fries Friends actually stands for) and I don't have to eat them in a garbage dump... :( (at least outside of rush hour) Fries Friends used to be my No. 1 system restaurant. Whether that Of course, I can't judge the restaurant/shift management for failing to train their people properly or they're just unlucky and the employees aren't interested (deep-frying isn't actually that difficult and normally you should notice it at some point if you do it regularly and for a long time /temperature not quite right)

Unfortunately our food was cold and we had to wait far too long. Chicken meat was completely dry and inedible. Not recommended.

Good Employee very nice... Food fits can be better

I've been sitting and waiting for my burger for 20 minutes. There are only 2 employees working. In front of me there are 7 other people waiting for their food. So it's unbelievable, outrageous and unprofessional. The tables are smeared and greasy. Too few employees were scheduled for the lunch business. There is a negative rating for this and I hope you improve.

Food was good, staff can wipe the tables and then chill out, all the tables were dirty.

Ordered fries to take away on a Saturday afternoon with little activity. Staff seemed uncoordinated, listless and preferred to take smoke breaks rather than serve customers and get orders ready as quickly as possible. In my opinion, you can expect from a fast food chain that you don't have to wait 15 minutes for a portion of fries and that the selection of sauces on offer is also available. So after waiting more than 15 minutes for my fries, I had to point out to the staff that all the sauce dispensers were empty, and they were also pretty dirty. The fries were also undercooked, almost unsalted and simply not good for the price. Not recommended! It's a shame, I used to enjoy visiting FriesFreunde in Passau.

Good food, for cheap money. Very nice staff. You can also sit outside. Unfortunately there are no toilets.

From now on fries and I are really friends!! This is the best fast food restaurant I have personally ever visited! Compared to the well-known McDonald's,French Fries has exceeded all expectations! With great service and delicious dishes, I can say that I will be visiting much more often!

Would not go again. Overpriced and they make additional money by serving small portions. I paid 14 with drink for a small cup of currywurst and a few fries. For 14 euros you can expect way more!

Ordered vegan currywurst but got a non-vegan one. Staff very unfriendly. Two ants were crawling through the food.

Overpriced currywurst that doesn't taste good! Sausage not cooked through, fries not crispy (sweet potato fries instead of normal ones cost €2.50 extra!!) Drinks warm and really not drinkable! Bottle deposits are charged and yet they simply collect the bottles again and there is no indication that one has been charged! There are 4 employees, only one is working and the other 3 are sitting comfortably in the back and chatting while the line gets longer and longer. We waited 20 minutes for some fries 🤪

I think the hamburger and fries are really great. Tastes great. Would recommend to anyone. The prices are okay too.

We ate here today, a BBQ and a hut burger, with sweet potato fries. And we agreed that they were by far the best burgers we've had in a long time, if not the best ever. MEGA DELICIOUS, especially the meat. The price of just under €9 per burger is absolutely fine. The selection of sauces is great, there is something for every taste. The service was also very friendly and attentive. We would love to come back and can only recommend French fries to friends in Passau.

The employee at the checkout on March 11, 2023 at 1:00 p.m. deliberately threw my change into the tip container. That was 2 euros. Without asking and without giving me any change.

Delicious food. Very tasty fries. Price is okay 👍🏼 4/5

Literally waited 30mins for take away fries. Which got cold until the guy put the sauce on it Slowest service ever, Just go somewhere else

Despite initial skepticism due to the reviews, we were unable to understand the rating. Especially the double cheese burger and the sweet potatoes as well as some sauces were very tasty. Greetings from the capital

Very tasty good and it is good and tasty 😋

was delicious, good burgers, great different sauces.

I was there recently with my children. The atmosphere is nice, it smells good and the music is pleasant. We had problems at the kiosk at first, but the nice employee helped us at the checkout. Everything was perfect, we paid, a short time later our number was called and we were able to take our food. We had three burger menus and a kids box, which even included adhesive tattoos and gummy bears for the little ones. It was a bit expensive, but it tasted very good and was prepared quickly. The selection of sauces is also great! Best regards

Service is becoming less and less, you feel like you are being ignored. The choice of sauces is becoming less and less. I got a chilli cheeseburger menu - but ordered the normal cheeseburger menu 🤨 - very annoying.

Fries are good, the rest is okay

Burger was quite tasteless and the fries only consisted of small pieces. I actually expect particularly good fries from the fries friends... For the prices, that's an absolute disgrace. The only positive thing is that the sauces are good and you can have as much as you want. It was freezing cold in the restaurant and there are no sanitary facilities. Some chairs that look extremely cheap and uncomfortable. The staff changes constantly and doesn't speak German particularly well. Crockery and cutlery were probably abolished. The burger was served in a cardboard bowl that is actually for currywurst. Upon request there was only a table knife. The employee couldn't answer what happened to the normal forks that you used to have. But she probably didn't even understand the question - the look was pretty perplexing. After the quality and service have become so bad, I won't be coming anymore. It's a shame!

The store is getting worse and worse! The real forks were now also abolished and the knives were disgustingly dirty and greasy. It was freezing cold in the restaurant and the table was dirty. Burgers are now also served in a cardboard bowl for the fries. There used to be plates. None of the staff really speaks German anymore. They also seem completely disinterested. Every time you go there, there's new staff there. Food was a disgrace for the price! It's best to give it a wide berth, there are much better things in Passau!!! Listen to the many 1 star reviews. The ones with 5 stars really have nothing to do with the reality in the store! There are hardly any people in the restaurant anymore, the yawning emptiness every time you walk past was different in the past.

Unfortunately, the food was very, very mediocre and the fries were a bit oversalted, not good for a shop that has fries in its name, prices are okay, but it's better not to go here, there are really better shops :)

Yesterday I visited fries friends to try it out and ordered a portion of thick fries. After I left the store I got severe stomach pains and as soon as I got home I had to spend the whole day on the toilet in excruciating pain to the point that I thought I was going to die that day. Turns out I had food poisoning. It was one of the worst days of my life.

So I would say the food was okay, hence 2 stars. I find the quality of the meat in the burger questionable, you can see and taste it. I think price/performance is acceptable in terms of taste. But why is it colder in this store than outside? There is no heating, you freeze while eating. Absolute joke. I do not come anymore.

Unfortunately, 3 people who work in the service are not very fluent in German. Music was way too loud, so people kept asking when ordering. You couldn't even have a conversation. Burger was freshly prepared and was also tasty. Unfortunately, the fries aren't particularly crispy. Expected something better for this price.

Ganz gut aber man muss immer sehr lange warten.

Grilled chicken burgher (menù) discreto, bbq bacon burgher, anche. Buona organizzazione. Bisogna però arrangiarsi.

Ein kulinarisches Erlebnis der Extraklasse! Das Essen im "Pommes Freunde" ist einfach fantastisch. Jeder Bissen ist eine Geschmacksexplosion, und die Vielfalt der Pommes-Variationen ist beeindruckend. Die Sauberkeit des Restaurants verdient ebenfalls Lob. Alles glänzt und wirkt einladend, was den Besuch zu einem rundum angenehmen Erlebnis macht. Das Personal strahlt Freundlichkeit aus und geht auf die Gäste ein. Die aufmerksame Bedienung trägt dazu bei, dass man sich hier wirklich willkommen füllt Insgesamt eine Top-Adresse für Genießer, die auf der Suche nach herausragendem Essen, Sauberkeit und einem herzlichen Service sind. "Pommes Freunde" ist definitiv einen Besuch wert

Der Cheeseeee ist der Hammer und die Pommes sind schön knusprig!

Kein Wiederholungsbedarf. Im Laden riecht es massiv nach Essen und man selbst nach dem Besuch dementsprechend auch. Alles SB und man bekommt einen Minivibrator, der einem anzeigt, dass die Bestellung bereit zur Abholung ist. Das beste war tatsächlich die Coke. Der Burger war matschig und mit den Händen nicht zu essen, ohne das man danach komplett eingesaut war. Das schlimmste waren aber die Fritten… da fragt man sich, woher der Name kommt…

Beim ersten Besuch recht zufrieden, zweiter unterirdisch. Beim ersten mal hatten wir nur Pommes. Besonders gut hat uns hier der kostenlose Soßen Refiel gefallen. Burger sind hier katastrophal. Für 10€ Burger mit Pommes. Die Mitarbeiterin hat uns dann gefragt welches Getränk. Das wurde extra in Rechnung gestellt. Bei den POMMESfreunden erwartet man zumindest hausgemachte belgische Pommes. Die Pommes waren weder hausgemacht noch belgisch. Die Burger waren auch nur aufgewärmt und das Fleisch schon halb verbrannt und sehr klein. War unser letzter Besuch.

Классно, тихо было, уютно, большой выбор специй, как говорится на любой вкус и цвет😅

War jetzt nicht Gut aba auch nicht schlecht.. Die Chicken Nuggets waren leider ungenießbar.

Personal ist sehr freundlich und das Essen ist auch in Ordnung!

Ich empfehle Pommesfreunde definitiv weiter. Klar sind die Preise etwas teuer, aber dafür ist die Atmosphäre absolut schön. Obwohl viel los war, sah man, dass die Mitarbeiter sich Mühe gaben, alles sauber zu halten. Ich war das erste Mal da, daher habe ich mich erst nicht zurechtgefunden, dann hat das freundliche Personal mir alles erklärt. Das Essen hat sehr gut geschmeckt und war auch schnell fertig. Super!

Super Auswahl an Pommes zu jedem Menü das passende

Das Essen im Restaurant ist das beste Essen, das ich je gegessen habe

Curry wurst war komplett verbrannt aber Hamburger war trotzdem lecker

Ein sehr guter Burger und Pommes laden. Das Preis-Leistungs-Verhältnis ist wie bei einer großen Kette, aber die Qualität um weiten besser 👍 🌟

Hab gefragt wie lang offen wäre heute ... Antwort war nicht zu verstehen. Irgendetwas mit halb 19??? Deutsches Sprache schwer...

Great great food. Halal meat. Yummy burgers. Yummy fries. Just perfect. We had a meal at this place everyday for a week when we were visiting Germany. Great service. Great food. Great area.

Der Fußboden ist schmierig vom alten Fett. Der Cheeseburger war innen Roh.... Die Süss Pommes im Fett abgesoffen. Der Kassierer unfreundlich, verlangt erst Pfand für die Getränke 10 Minuten später gibt er 30 Cent in einzelnen Cent zurück?!. Preise viel zu hoch. Sagt mal geht's bei euch eigentlich noch? Wenn ihr keine Lust habt, schließt doch einfach. Beste Grüße Franz

Not bad at all. Burgers are nice, french fries are good and there are multiple sauces. Chili Burger is great.

Sehr leckeres Essen. Top Bude... Nur der eine Typ der ständig meine Freundin angestarrt hat .. ekelhaft.. sie wollte schon aus dem Laden gehen bevor das Essen kam... Die Blicke hätte er sich sparen können!!

Sehr leckeres Essen - der beste Cheeseburger 🍔 überhaupt und freundliches Personal

Geschmacklich in ordnung, aber die preise sind überhaupt nicht angebracht, vor allem bei den veganen gerichten

Wir haben bei Lieferando vorbestellt und trotzdem mussten wir nochmals 15 min warten, insgesamt 45 min. Leider war die Bestellung nicht mal vollständig als wir zuhause ankamen fehlte 1 Portion Pommes…

Eine riesige Auswahl und alles ist sehr lecker. Die Wartezeit ist nicht so lang und die Preise normal.

Schnelle Zubereitung des Menü und alles frisch und lecker 😋😋 Service war auch sehr freundlich. Wir kommen gern wieder.

Burgery byli skvělé, na první pohled úžasná restaurace. Byli jsme zde několikrát. Jednou byl zážitek z jídla znepříjen tím, že obsluha byla dost zmatená, jídlo jsme dostali s odstupem 4 minut (u rande dost nepříjemné). Další návštěvy byly skvělé. Rychlá obsluha, jídlo donesli jak měli. Co se týče konceptu omáček, které si může člověk sám namíchat, to hodnotím velmi skvěle. Celkově se sem rádi vracíme a máme to tu velmi rádi.

Der Burger ein Traum Sehr gut!!!

Hat seit der Eröffnung leider stark nachgelassen. Alles ein bisschen ranzig

essen war super lecker . preis leistung über trifft alle Schnellimbiss Restaurants in der gegend. preis Leistung ist sehr gut. wird weiter empfohlen. komme wieder

A cheeseburger from Pommes Freunde is my number one guilty pleasure after a night out. Please do night shifts again!!!

Leider für die Portionsgröße viel zu teuer. Der Mitarbeiter hatte leider nicht so viel Ahnung, von dem was er tat. Unser "Ding" was vibrieren sollte, wenn unser Essen fertiggestellt war, hat auch nicht funktioniert. Die Musik war viel zu laut. Schade. Liebe Pommesfreunde, das geht besser.