Pizzeria- Heimservice Italia Uno da Eugenio in Schiffweiler

Unfriendly (except for 2-3 pizza drivers) And if you order online via Menu24 you don't get anything despite the confirmation email... I just ordered shortly before I finished work (10:26 p.m.) and now at 12:01 a.m. I still have nothing... never again

I actually like ordering here. Only today it was a shot in the oven. Ordered at 9:50 p.m., now the pizzeria is closed and my food is still not there

Orders were placed regularly during and after the move. We've actually always been happy so far. However, the last two times the (family) pizza at the birthday party was extremely greasy, which led to one or two stomach upsets. This time we skipped the pizza and ordered lasagna, which was otherwise very tasty. But unfortunately it was also caked on the bottom today, was swimming in sauce and was very salty. It was more like lasagna soup. In the following telephone complaint, the criticism was expressed and the problem was asked to be resolved. All that followed was shouting. Short in German and then longer in Italian (?). Result: We didn't get a replacement, we didn't eat the dishes that were delivered and we didn't get any money back. Very disappointing. Conclusion: This was our last order.

Ordered food online, received confirmation. Called after 1.45 hours and asked. Order was forgotten. Should wait another 45 minutes as they had enough to do.

Ordered via Menu24 around 6 p.m. At 7:30 p.m. there was no sign of a delivery anywhere. Called the delivery service and asked, and the suspicion that the order had been forgotten was confirmed. At the end I cooked the whole thing myself, which was better and quicker than taking the “replacement” option. Order processing is very amateurish and unprofessional. So the delivery service is underground, the simplest order acceptance via online forms or platforms is not possible even though it is offered. Even one star is too much for this “performance” I won't be ordering there again, just too unsure whether I'll get something or not.

Ordered for the first time today. Won't happen again. We had Carlzone which was lukewarm and an al forno dish which was burnt at the bottom. Also, the tortellini were cold inside. And the side salad had a dollop of dressing on it. So all in all not okay

Home service used with 5 people. It says about 45 to 60 minutes. After almost 90 minutes still no delivery. Unfortunately we also had to plan time. We called. An unfriendly lady cheekily says he is already on his way. Called again after another 20 minutes. He would already be on his way. We live 5 minutes from the pizzeria. After 1 hour 45 minutes the food arrives. Of course, here you probably simply forgot the order - that's my opinion and then quickly sent it afterwards! You should still be friendly to the driver. He just says he can't help it. Well, okay, but definitely not like that! We also had a schedule and for important reason. And if my pizzeria is at capacity, I can't serve more customers and keep regular customers waiting, or those who ordered first. The food was mediocre; Pizza dough not cooked through. This shows that it was done quickly. Noodles were still cooking! Never again !

I've been ordering from Pizza Uno for 10 years, everything is good value for money 👍

This pizza service is not recommended as a regular customer will be turned away

I've been ordering there for years and I have to say it's always delicious, the calzone is the best calzone for me, the staff is very friendly, I can only recommend this pizzeria

It's unbelievable how unfriendly and annoyed the man on the phone is. It's actually quite a disgrace the way this man is. You've read it here several times. Supplier super nice and cool!

First of all: Pizza came quickly but to be honest you could take more time and bake the pizza properly. By that I don't mean at all that it didn't taste good. It was really late, I'm talking about the Pollo pizza. However, when a mushroom lover orders extra mushrooms, they never mean canned mushrooms. Mushrooms give the whole thing something special and therefore a star deduction. Overall, however, it wasn't bad. Telephone operator was friendly & accommodating, plus happy to work where she worked. Since I haven't seen the ambience of the restaurant myself, I'm just giving it 3 stars out of goodwill. What also bothers me a little is the fact that you're littered with to-go menus. The first time you deliver, you should get one and leave it at that. One menu per household. The driver should have these stored in the delivery vehicle and be allowed to decide for themselves who gets one and who doesn't. If he is unsure, he should just ask. The customer must also make it clear to him that he does not need one or does not already have one. Best regards Kurt M.

Very good food, the pizzas were exactly what we like and the salad was just great. It doesn't get any better. Delivered very quickly. Thank you very much

I was insulted in Romanian and the workers are very unfriendly.

Lady on the phone very unfriendly. Combination ordered. Mainly spaghetti and rigatonis, a canelloni and a corner of a lasagna sheet. We are always charged €1.50 more for delivery because the road is difficult to reach. The street definitely belongs to Sinnerthal, but is closer to Neunkirchen. discussions are of no use. She doesn't see it. Complaints e.g. B. due to incorrectly delivered food would be taken into account with the next order, credit of 5 euros, with the next order the lady no longer knows anything about it and becomes even cheeky. That's not how you treat your customers. Average order value every time over €35. We definitely won't be ordering anything there again.

I ordered pasta variations for 30 people for my birthday. Delivery on time as agreed, my guests enjoyed it. I was very pleased Thank you very much

The food was very tasty. The portion of the schnitzel is simply gigantic! The noodles were also super tasty and generous portions. Side salad also really tasty. Very satisfied!

I absolutely don't understand the negative reviews... We also order from the company and have all been more than satisfied so far! Taste and portions simply recommendable! Recently for 25p. Ordered and everyone was happy.

I will never order here again Rude employee on the cell phone (HS)

Mehrfach versucht anzurufen um Essen zu bestellen. Direkt aufgelegt und beim dritten Mal, lange geklingelt und dann weggedrückt. Sowas geht gar nicht .

Sehr lecker und riesen Portionen. Da bekommt man noch was für sein Geld...

Die Nr. 1 in Saarland. Super Qualität. Familien freundliche Lokal. Wieder gerne

Immer lecker und ordentliche Portionen. Vor allem die Nudelgerichte. 👌

Top Service. Waren vor Ort. Im unfreundlichen Ton mitgeteilt bekommen, dass diese Woche nur Heimservice geht. Kein Problem, aber auf Nachfrage zu meinen: " Bedienen Sie sich selbst?! ICH bediene KEINEN!" Muss nicht sein. Heute und auch sonst nicht mehr. Danke für nichts🙂

Wir haben immer gerne bestellt, aber es war schon besser. Ein Essen fehlte leider und bei dem Schweinefilet schwimmen die Pommes Frittes leider völlig in der Bratensoße. Pommes Frittes Eintopf - wir werden nicht mehr bestellen dafür ist es zu teuer und z.T. nicht genießbar. Sehr schade

Es sind große Portionen und den Preis auf jeden Fall wert .

Wir bestellen gerne dort, wenn wir zu Besuch bei der Familie sind. Mein Lieblingsessen ist das Schnitzel mit Schinken, Käse, Pilze und der Sahnesoße, das ist genial, die Portion ist riesig und die Pilze frisch. Die Fahrer sind sehr freundlich, was man von der Dame am Telefon nicht behaupten kann, sodass wir seither lieber Online bestellen.

Plastik im Essen und Rand verbrannt.

Sehr guter Teig frischer Belag weiter zu empfehlen

Bestellen schon Jahre, immer super👍👍👍

Sehr lecker Pizza , Salat und auch die anderen Gerichte. Liefern schnell, bin sehr zufrieden

Sehr gut...schnelle Bedienung bei Abholung....Party Pizza special mit Artischocken..sehr zu empfehlen...

Bin enttäuscht 😞, habe mehr, besser erwartet.

Möchte nun nach langer Zeit eine erneute Bewertung abgeben. War bislang unser Lieblingslieferdienst immer sehr zufrieden. Der Salat der immer zu Fleischgerichten mitgeliefert worden ist, wurde zur Hälfte reduziert, zudem wurden verständlicherweise alle Gerichte teurer, allerdings zum 2 Mal in diesem Jahr. Die Pizzen waren vorher reichlicher belegt, besonders der Käse war immer so lecker würzig, den findet man nur noch auf der Partypizza, Preiserhöhung ist ok, sollte aber nicht noch an Qualität verlieren und an der Menge.

Essen ist lecker 😋 Preise sind angemessen

Bester Freund, schon seit Anfang an, komme gerne und oft!!!

Ich kann die negativen Berwertungen nicht verstehen haben heute zum erstemal bestellt priema essen sehr viel!!!! Preis Leistung sehr gut! Schnelle lieferung und netter Lieferbote!

Kann die schlechten Bewertungen hier nicht nachvollziehen. Für uns seit Jahrzehnten der beste Lieferservice. Wurden bisher nie enttäuscht!

Gerade eben. Super Service und lecker Salat und top Pizza. Bleibt so. Dann immer wieder gerne. Super Telefojocker.

Immer früher wie angegeben .finde ich gut.essen sehr fein aber an der Salatsauce ist noch Luft nach oben und heißes Fleisch wird leider immer auf den Salat gelegt,auch nicht so toll. Aber ansonsten sehr toll .und meist sehr freundlich

Die Dame am Telefon, scheinbar die Chefin, absolut unfreundlich, dafür aber der Fahrer umso freundlicher. Lieferzeit auf Nachfrage 1 Stunde, war aber nach 30min schon da. Wenn die Pizza nicht so fettig wäre und mit dem Thunfisch nicht so übertrieben worden wäre, wär sie super. Salat war auch gut.

Seit Jahren bestelle ich bei Uno war immer alles Top und man bekommt immer riesen Portionen !!!

Nudeln sind gut, die Pizza ist absolut unterirdisch. Ernsthaft, eine Tiefkühl Pizza ist besser.

Sehr leckeres Essen! Preis-Leistungsverhältnis perfekt. Sehr schnelle Lieferung und sehr freundlich! Weiter so

Ich kenne die Pizzeria vom Dorffest in schiffweiler und da waren die 🍕 und die überbacken Rigatoni schon immer ein Träumchen. Letztens haben wir dort eine Partypizza bestellt und die ist wirklich super gut belegt gewesene und war sehr lecker. Ging auch ziemlich flott und war preislich auch in Ordnung.

Gutes Essen. Die Pizza ist immer gut gemacht, nie angebrannt oder hart. Pasta auch super. Schnelle Lieferung, immer höflich und nett. Für mich alles super :)

Großes Lob beim ersten Mal hatte ich Pizza geschmacklich ein Hit, diesmal ein Steak mit Gemüße und Salat rießen Portion Steak genau auf den Punkt gegart schnell geliefert sehr freundlicher Service werde immer wieder gern dort bestellen.

Sehr gute Pizza! Sehr zu empfehlen.