Pizza Hut in Düsseldorf

Employees always get annoyed and slap the food like that every time. Everyone is just unfriendly and unmotivated. Hygiene rather so-so. Strangely, vouchers cannot be accepted because the boss is not there. 🤣 Does this have anything to do with finances? Let it be checked. ☺️ I'll never go there again and advise everyone against it 😊

Last Saturday, February 22nd, 2025, at 12:40 p.m., I was at the Pizza Hut branch in Bilk. There was one employee. Unfortunately he is a rude person, that can't be intentional, it's in his nature. I am a regular customer at this branch I have not noticed any inappropriate behavior from his colleagues other than this cooperation He is not qualified to deal with people.

Everything is great! Fast, tasty, uncomplicated! I order here often, or whenever I'm in Düsseldorf!

The supplier from Lieferando was very friendly and the food was tasty!

Doesn't taste like a Pizza Hut pizza. - Pizza had too much or too little sauce in some places. - Pizza had a strange tasting tomato sauce (very dominant taste, no Pizza Hut pizza I've ever tasted like, maybe way too little cheese was used?) - Pizza sometimes very underbaked It's a shame, when you go to Pizza Hut you expect the pizzas to taste the same despite different branches. The pizza here tastes far below the level that I'm used to from other branches. The service is also strange. Employees seem very uninterested. Unfortunately the store has no ambience at all. Overall, I can't recommend the store from Düsseldorf at all. It's a shame because it's the only branch in Düsseldorf.

Normally you always have good and fresh pizzas, but unfortunately today the delivery was a disaster. Please send us new pizzas, we'll wait. You can be contacted by phone or email Please call me We ordered via Lieferando

Small shop, no service. Pick up your food at the checkout. Employees spend most of their time in the back of the store. No hello, no goodbye. Food tastes good like at any Pizza Hut.

Great pizza but always one person taking care of everything so delivery it is too slow

They only charge money for their brand name, not for the food: very small portions relative to the price, with extremely low quality ingredients. Then they pour a gigantic amount of oil on the pizza to mask the taste of these inferior ingredients.

Three people had upset stomachs after we ate the pizza

“You order something, but you get whatever the restaurant wants to deliver. Terrible service.”

Been ordering from Pizza Hut again for a long time. Unfortunately the food was lukewarm, almost cold. The pizza was ok, but the lasagna bites were reheated and were clearly frozen. As a result, everything was very watered down and tasteless. The garlic bread and chicken bites were also lukewarm and not really edible. Too bad.

I wouldn't recommend anyone to eat there. Uncomfortable, no cutlery, no toilet, small. Unfortunately, I couldn't finish my pizza completely and judge it because a lot of the ingredients fell down and it wasn't possible to eat it without cutlery.

We were there to eat there, after a short conversation the counter staff allowed us to eat in the branch. After about 20 minutes there was a loud discussion at the checkout as to why we were allowed to do this and from now on it was only available for take away. After asking whether there was a “problem” with us eating in the store, it was answered in the negative and the language was changed so that we couldn’t hear anything else. Due to this circumstance and to avoid further inconvenience for the counter staff, we left the store and took the rest with us. Food was/is great as always.

Ordered via Lieferando for over 60 euros (!!). Part of the order was missing. We noticed this immediately when we handed it over. The delivery man was completely overwhelmed and said we should contact Lieferando support or the restaurant. Restaurant NOT reachable via the telephone number provided. Lieferando has not responded for 2 days. So we were cheated out of around 12 euros and didn't have the food we wanted. Very annoying. I recommend avoiding this store. Edit: The restaurant commented that you should contact them using the contact form on the website. I wrote a long text only to get an error message saying "Server error, try again" when I submitted it. I'm starting to suspect there's a system behind it.

Ordered 2 pizzas. In both cases the pizza base wasn't ready...so it was just like dough. Unfortunately, this was also the case when I ordered it for the first time months ago. Both pizzas were inedible. I'm used to a completely different quality from other Pizza Huts.

I ordered two pizzas with tuna to take away, I got them full of pork, never again disasters

Very slow restaurant, please be quick with takeaway orders

Super delicious pizza! I recommend 👍

Just take it with you and enjoy

Absolutely cheeky boss And I'm not one to complain about little things, let alone write reviews, but I found that so cheeky. I ordered online and overlooked the fact that it was only available for pickup. I wanted to call there but it was in vain (ten). Then I'm there. He tells me that we had already closed the cash registers. It was already the end of the day and I wanted to pay in cash instead of a card. Unfortunately he only had a hundred then he said to me. I can't change can you maybe buy something else then I said no I can't a pizza that costs €20 is pretty expensive and I had garlic bread then I had to give him the bread back because he could only give me €80 back. I couldn't even speak German and instead of giving it to the customers and throwing it away, I took the bread back and gave me 80 back and was still angry. Absolutely no business sense and brazen. I decide about my money. Where is?

Mixed up the order and not answering anything. I specifically asked for vegan because of allergy and sending a cheese pizza. Potatoes have balackened pieces in it. You guys are a joke

The Peperoni-Lovers pizza is unforgettable and delicious :-) Absolute recommendation!

The food is good, the dining room is small.

Very tasty pizza. all 1 stars here just don't know what a Pizzahut pizza is like. Then go to another pizzeria. I hope Pizzahut stays here in Dusseldorf. The one in Jacobistrasse has unfortunately been closed for a long time. I thought there was no longer a pizza hut in Dusseldorf. but luckily there is still one here. the pizza is still the same as I remember from my childhood

Today was my first time ever at a Pizza Hut and the food was really great! I had the Meat Lover Pizza and my friend had the BBQ Lover Pizza and they were my best pizzas I've ever had! Very airy and soft, although very greasy but it went very well. The food was very convincing. Really expensive but the pizza was worth it! The furnishings of the room were simple. But you could eat in it. The staff was very friendly, they seemed almost confused that we were just as friendly 😅 Many of the guests who came in were very rude and then you don't have to be surprised if the staff aren't the friendliest! Really great and thank you for this great first Pizza Hut experience!!

Meat lovers My all time favorite Definitely coming back

The food was very tasty and the staff were very friendly. Pre-ordering by phone without any problems.

pizza was very fatty and almost no tomato sauce

What do I pre-order for if I forget... maybe you're not responsible... but you won't get a cent more from me

Rude on the phone after my order was canceled, I couldn't be given any information about it and no solution was offered. The employee became abusive on the phone

I visited Pizza Hut in Düsseldorf for the first time and we were satisfied. Ordered 2 salami pizzas and I have to say they were very tasty. Airy, loose dough and I can definitely recommend the salami version in my opinion 😜

Pizza Hut was actually my favorite pizza shop, so far it's always been great. I was wondering why there are hardly any Pizza Huts left, and I got the answer here. I wanted to buy two Magehrita pizzas and was charged €43!!!! 43€ for two pizzas, dude! Pizza has always been “poor people’s food”, why is it so abnormally expensive? But I still bought two pizzas, but for €30 (still way too expensive) Unfortunately the pizzas were wobbly and 60% undercooked. Well, I had my answer as to why the chain goes down... In a time where people live from monthly salary to monthly salary and then charge €20+ for a pizza :D what world do you live in?

I ordered online. After 1 1/2 hours of waiting, I pulled myself together and called. After someone finally answered and didn't answer, I asked, "Am I at Pizza Hut?" and the reaction was to hang up. After I called again I was half shouted at during the "welcome" as if I were hearing impaired. When I asked, he said that he had delivered the pizza half an hour ago and should be there any moment. After another 15 minutes (almost 2 hours of waiting) the delivery person came and kept telling me that the pizza was fresh (even though it was just cold). After a long discussion he took it back. It's definitely not an easier job and that's why I'm always happy to give tips, but you still need to maintain a certain level of service.

Very, very nice employees, very polite and friendly

Very nice employees. It was also relatively busy due to telephone orders. Nevertheless, it was very quick, but the pizza was still very light on the bottom and a bit too greasy

Best pan pizza I have had at a Pizza Hut!

Very small stuffy room. There is no service, you ask everything and take it yourself. Looks more like a Pizza Hut parody, but it's not a real Pizza Hut. The food is very different. There is not even a toilet in the premises.

After ages I wanted to eat a Cheezy Crust Pizza from Pizza Hut again. The online ordering worked well, the pizza was ready at the time of pickup. But that was it - instead of a 33cm pizza with cheezy crust, I got a smaller, normal (and cheaper) pan pizza. Unfortunately the half with salami didn't taste good at all, the half with mushrooms was ok. However, the pizza was far too greasy and there was virtually no tomato sauce. Totally overpriced for that.

Today at 8 p.m. we ordered via Lieferando. After 2 and a half hours you received a message from Lieferando your order was canceled. 2 children waited for the pizza. Never again.

After we were at the balloon museum, we wanted to go for something to eat. Since there is no Pizza Hut near us, we decided to eat there. It's not a real restaurant, but you can still sit down and eat something there. We were served by Hozan, he was very nice and accommodating. The food was very good.

It tastes different than somewhere else. When you talk to them they say they have a different oven. I wonder how the chain allows that

Nice shop, very friendly staff. You can also eat on site, but the shop is very small and is intended more for delivery/takeaway.

While visiting Düsseldorf, I noticed there was a Pizza Hut nearby, and I thought I'd try the Hut here in Germany and compare it to back home in Canada. I've gotta tell ya, that's the best Hut I've had in forever! The manager, Safi, was very welcoming, and the pizza he made me was epic! I'm so glad I chose this location. As a PH fan, I could tell the dough used was made fresh today and hadn't been sitting. For food quality, value, and service, this location sets the bar high. Many thanks!

We ate Margherita pizza there, it was too greasy and the cheese tasted completely different, like artificial, so not like other Pizza Hut as usual. Not recommended at all.

I only ordered three but already made one wrong. Pepperoni was given as salami. In addition, the pizzas are all very oily. Absolutely not recommended.

The prices are right and the service is also good. The pizza was so greasy and barely edible. Very uncomfortable. The vegetarian tuna pizza was otherwise really well designed

Really okay. The staff was very friendly and accommodating. Every now and then you have to have a salami pizza from Pizza Hut and it was just the way I like it here too.

Nice staff, delicious pizza, just awesome :)

Clean store, friendly and accommodating service. Recommend Chicken Supreme with Cheazy Crust.

Good evening, I went to the store today and both service staff didn't understand me when I ordered. The simplest German was not spoken. Out of necessity I paid a small pizza (S) there for just 14.80. I know prices are being raised everywhere in Germany, but that's pure cheek. With all that grease, there wasn't even a napkin in it. Ps: the pizza was as big as the diameter of a handball

One of the last Pizza Hut branches in Düsseldorf. the staff is largely friendly and accommodating. However, you should find out about all the coupons and promotions in advance, otherwise you will pay more unnecessarily. An example: I paid between €18 and €31 for two identical pizzas on three different days.

tugay ist der beste mitarbeiter den es gibab in pizza hut

Tugay ist der netteste un korrekteste Typ den es gibt der hat uns so gut bedient .

La pizza me encantó el chico que nos atendió igualmente muy amable. 10/10

sehr schöne nägel, personal ganz freundlich sehr schöne arbeit für den preis unschlagbar

Die Pizza ist nicht zu empfehlen

Pizza und alles ist gut aber Service ist der reinste Dreck. Ich habe 1 und halb Stunden für meine Pizza gewartet und habe 4 mal angerufen, 4mal sagte er das der Fahrer unterwegs sei. Hat sich dann herausgestellt das er nicht mal losgefahren ist. Ich will keine kalte Pizza!

Das Essen war sehr sehr lecker und perfekt gemacht , der Service war top , der Kassierer war sehr freundlich , das Essen war schnell fertig , das Ambiente ist auch sehr sehr gemütlich. Also alles in einem wirklich ein top Laden und verdient damit auch die 5 Sterne Bewertung

Habe 20 min. im Laden gewartet und wurde kein einziges Mal angesprochen, bzgl. Bestellung. Wurde mehr als wahrgenommen, aber der Mitarbeiter hatte kein Interesse eine Bestellung aufzunehmen. Bin gegangen.

Frecher Service. Absichtlich falsch kassiert 😠😣☹️ Der junge Herr der bedient hat, hat mir mit voller Absicht den höheren Preis berechnet, anstatt des Angebots. Als ich ihn darauf angesprochen habe, hat er es zugegeben, eine freche Bemerkung gemacht und trotzdem keine Anstanden gemacht mir die Differenz zurückzuerstatten. So etwas respektloses habe ich schon lange nicht mehr erlebt. Sehr enttäuschend von einer Firma wie Pizza Hut. Ich war mit meiner Familie am 29.11.2023 abends dort. In diese Filiale werde ich leider nicht mehr gehen wollen.

heisse leckere Pizza Pan vor Ort gegessen. Ist aber nur ein Schnellimbiss kein Restaurant.

Das war das schlechteste essen was ich seit langem gegessen habe… Ich kann nicht verstehen wie überhaupt jemand euer Essen essen kann. Der Boden der Pizza war nicht durchgebacken, Käse hab ich nicht geschmeckt nur ungebackenen Teig. Die Nudeln waren nicht nur nicht genießbar, sie waren ekelhaft. Ich hab alles weggeschmissen. Das Fleisch in den Nudeln war das überhaupt Fleisch ? Die Zubereitung hat ewig gedauert … unsere Pause war schon vorbei ohne gegessen zu haben. Auch die Preise utopisch … eine mittlere Pizza 10-15 Euro… mit welcher Berechtigung. In keinem Leben komm ich nochmal zu euch essen geschweige denn rate ich jemandem zu euch essen zu gehen. Ich weiß das ihr euch an die pizzahut franchised Regeln halten müsst aber dann stimmt irgendwas nicht mit eurem Ofen er backt nicht richtig von unten und die Nudeln können wirklich nicht euer erst sein… ich kenne noch Pizza Hut auf der shadowstrasse dort konnte man richtig gut essen. Eigentlich gebe ich nicht so schlechte Bewertungen aber das waren einfach 28 € für die Mülltonne und das ärgert mich.

Всё очень вкусно , заказали пару мясных пиц , единственное не хватает напитков . Про пиццу Хат знаю из рекламы Горбачёва в 97м году .

Toller und einladender Take Away Pizza Hut Store. Sehr nettes Personal. Pan Pizza unverwechselbar und eine reine Geschmacks-Explosion!!!! Meine Empfehlung die Cheezy Crust Barbecue Surpreme.

Sorry Jungs, aber hat absolut nicht mit der originalen Pan Pizza von Pizza Hut zu tun. Die ist so Flach, dass ich eine Zeitung dadurch lesen konnte. Letzte mal das ich bestellt habe.

Ist auch nicht mehr das was es mal war...

I ordered a chicken /beef supreme pizza it was delicious and the stuff was Super kind specially the cashier person :)

Such a bad experience! After waiting for my order, I discovered that it had been given to another customer. The issue is that they asked me to wait again for a new order without even apologizing. That's the worst staff service ever.

Sehr leckeres Essen, Personal sind sehr hilfreich, es ist aber warm drin mit 27 Grad ungefähr

Sehr gute Pizza Hut Filiale. Pizza schmeckt immer super, ist gut gebacken und üppig belegt. Bitte weiter so. Ich empfehle die Pizza abzuholen. Vor Ort ist es zwar auch möglich zu essen, aber die Räumlichkeiten sind sehr klein. Mit dem Lieferdienst habe ich keine Erfahrung, wir wohnen nicht im Liefergebiet. Für jeden der amerikanische Pfannen Pizza mag, immer wieder ein Besuch wert.

Schade, dass es nicht in Mönchengladbach ist. Die beste Pizza aller Zeiten.

Tasty pizza Hut again😋 Very nice staffs. Coming inside with a big electric wheelchair was not possible for my son but they alltogether helped and did it 🙏

Bestellung nach 2,5 Stunden vom Restaurant aus storniert.

Super netter Verkäufer an der Kasse, der sehr aufmerksam ist und uns sehr gut bedient hat. Pizza war lecker!

Die Pizza war sehr lecker. Der Service war freundlich. Preisleistung etwas zu teuer. Sour cream schmeckt nach nichts. Laden war nicht klimatisiert und bietet keine gemütliche Atmosphäre zum Essen. deswegen Ambiente 1 Stern.

Leider zu wenig Sitzplätze. Die Pizza selbst war okay, aber nicht extra hervor zu heben.

Minus Sterne von mir. Der Salt war verfärbt und hatte dunkler Stellen ab in den Müll.

Die American pan Pizza war wie immer sehr lecker. Es ist kein Resteraunt, sondern eher ein Lieferservice mit Sitzgelegenheit.

Leider war die Pizza nicht annähernd perfekt, wie ich es von Pizza Hut gewohnt bin. Bei einigen Scheiben fiel der Belag ab und es schien, als ob die Pizza nicht lange genug im Ofen war. Trotzdem war die Pizza essbar, das Personal war sehr freundlich und das Lokal sah gut aus.

Staff is very friendly and food very tasty and good quality

Yenilenmis mutfak ve ekip Basarilar

Beste American Pizza in Town. Leute die sich hier über den dicken boden beschweren haben wohl noch nie eine Pan Pizza oder American Style gegessen :) Wer lieber dünnen Boden mag soll weiterhin Italienische pizza essen, ich jedenfalls mag diese um einiges mehr als die Geschmackslosen Italienischen Pizzas die ich an jeder Ecke krieg

Veg and Non veg Pizza 🍕 available

So viele Pizza zur Auswahl 🙈 habe von jedem stück eine gegessen 🙏😊 war mega lecker der Preis hat sich gelohnt. Kann ich nur weiterempfehlen 🙏❤️

شهي جدا احب البيتزا بكل انواعها

Meine erste Erfahrung seit langem mit Pizza Hut in Deutschland. Es war schon sehr spät und die Auswahl an offenen Läden daher stark begrenzt. Ich habe hier ein sehr gutes Angebot erwischt. Personal war freundlich und kontaktfreudig. Für eine schnelle Pizza amerikanischer Art sicherlich empfehlenswert.

Mach ich irgendetwas falsch das ich mittlerweile das 2 mal nicht bekomme was ich bestellt habe ? Fühlt sich langsam nach abzocke

Es war in Ordnung. Die Pizzen sind ganz lecker, aber leider wurde von einer Bestellung mit zwei Pizzen eine falsche zubereitet. Der Preis ist zwar etwas höher aber man kann auch zwei mal davon essen.

Sehr schlechte qualität ! kann man gar nicht essen !

Thank you so much for your fast response! Good customer service 👍

Ein Euro Wechselgeld zu wenig erhalten und die Pizzen waren definitiv kleiner, als die 30 cm , die ich bestellt und bezahlt hatte. Auch wenn es ein Groupon Gutschein für die 2. Pizza (billligere) umsonst Angebot war, geht das überhaupt nicht.

Leckere Pizza und freundliches Personal!

We bought one coupon from Groupon and went this Pizza Hut to order pizza. They did not know how to scan it or they did not have the application, I really don’t know what it was but we had 2 functioning coupons. Even though that was their mistake, they made us wait for more than 20 minutes after the pizzas were already done, they manually searched all the names of the coupon holders by scrolling down a pdf and we waited all that time while our pizzas were getting cold. After 20-25 minutes he still could not find and he told us that we can go?!?. It was their mistake since we had a coupon and money to pay the pizza but they didn’t know how to scan it, in the end we paid their mistakes price by wasting time and eating ice cold pizza in the end. Never again !

Bis jetzt mit der Pizza immer sehr zufrieden gewesen. Dauert aber oft lange, weil so viel für Pizza Taxi gebacken werden muß

Diese Pizza Hut Filiale ist nicht zu empfehlen. Pizza sieht nicht lecker aus und das für so einen Preis sorry jede Tiefkühl Pizza sieht appetitlicher aus.

Ich bin bisher gerne zu Pizza Hut gegangen und hatte bei den bisherigen Filialen kein solches Problem bei der Bestellung gehabt aber bei der Filiale wurde mir einfach die Pizza mit einem nicht bestellten Toppings vorgesetzt. Hätte man extra sagen sollen das wegzulassen war die Antwort aber wenn man nach vor Ort ausgegeber Speisekarte eine individuelle Pizza bestellt und (nur) die gewünschten Toppings mitteilt, dann sollte man nicht immer davon ausgehen müssen, dass der Mitarbeiter einfach zu einem bestehenden Pizza Menü wechselt, wo dann die nicht gewünschten Zutaten leider standardmäßig enthalten sind. Dann hätte ich einfach besagtes Standard Menü genommen und die nicht gewünschte Topping entfernen lassen, weil es ja so auf der Speisekarte steht. So macht es aber keinen großen Sinn die Option auf eine zusammenstellbare Pizza zu haben. Zudem hat es auch nicht geholfen, dass die Deutschkenntnisse vor Ort nicht gerade umfassend waren und die Kommunikation "erschwert" haben. Das Ende vom Lied: Pech gehabt! Trotz Reklamation. Mein Entschluss: Essen da gelassen und nie wieder diese Filiale in Düsseldorf. Wenn ihr positive Erfahrungen in anderen Pizza Hut Standorten hattet, dann haltet euch weiter an die. Ich halte mich auch weiterhin an die anderen Filialen die mich bisher zufriedenstellen konnten. In der Regel war Pizza Hut immer top aber dieser Standort der erste flop. Schade. Zum Glück sind die anderen Läden besser.

Pizzen entsprechen der Erwartung, aber die Bestellung braucht immer mindestens doppelt so lange wie vorher angegeben, selbst zu Zeiten, wo eigentlich weniger los sein sollte.

وصلنا متأخرين لدسلدروف و انقذنا المطعم بألذ مرجريتا و باباروني 😍

Das hat nichts mit Pizza zu tun. Die Pizza war so fettig das ich den rest des Abend Magenkrämpfe hatte…