Pier 4 Heidelberg in Heidelberg

Great view, great food, great service!

Tobias and Fabian top team and top service.

Tobi and Fabi provide really good service! The food is delicious, and the drinks are spot on! We'll be back next time ❤️

We went yesterday and the staff was not professional. There were plenty of table free inside and outside. They didn’t let us sit and said reservation is required. The entire evening the place was nearly empty. This is what happens when you have a good view but no one to run it well.

Very nice ambience and friendly staff.

Food, location and service were top-notch - the truffle pasta was delicious!

Tobi and Fabi are the best waiters! Everything was great, highly recommended!

Great evening, best service from Tobi and Fabi

Many thanks to Tobi & Fabi, simply perfect service all around 🙏🏻 # I'm happy when you're happy

We had reserved a table. When we arrived we were told that the table wouldn't be ready for another 10-15 minutes and that it was a bit more difficult today due to a lack of staff (which isn't a problem in itself). So we waited at a table in the entrance area for half an hour. After another group walked past us and immediately got a table, we had enough and went to another restaurant.

Unfortunately our visit was very disappointing. The staff was unfriendly and hardly attentive - we had to wait over 20 minutes for the menu and it was only brought to us after asking twice. The tone towards us was inappropriate and there was no apology or effort to make our stay pleasant. Overall, we had the feeling that guest satisfaction didn't play a big role here. What a shame!!

Service was super nice. Unfortunately, we waited a little longer to evaluate it. The ship is beautiful, but still somewhat basic. The tables were not set and there was little ambience. Food was quite good. Unfortunately there were no vegan alternatives.

Very, very unprofessionally run restaurant. The ''boss'' (as he called himself) argues loudly with the staff and puts them down in front of all visitors. The entire conversation could be heard at the end of the store. There were about five young men on the boat (employees or friends of the "boss") and they disturbed the atmosphere, which was more reminiscent of a youth club. The service staff was at times either very pushy or nowhere to be found. The food was excellent, the prices correspond to the beautiful ambience and are therefore relatively high. Conclusion: great food and nice boat, but really strange atmosphere and poor demeanor of the staff or "the boss".

Very nice location - the food is mediocre, there is little choice - the price is expensive and the waiting time is long. Unfortunately, the service wasn't good - the waitress was friendly and tried hard but seemed overwhelmed. It's best to just go there to have a drink and enjoy the view. There is another minus point because we wanted to celebrate our anniversary there and asked for some decorations on the table - which was not done.

We had a really nice evening because everything came together. The team is caring and good-humoured and, above all, we found the prices for the food absolutely fair. We would have appreciated the prices higher given the great location, beautiful view and good music that wasn't too loud :) Thanks for the evening!

Last summer I went to Pier 4 several times to eat privately or just have a drink, especially on the terrace right on the water, it's just fantastic! Because of these great experiences, I decided to celebrate my birthday there and what can I say: it was absolutely amazing! We were a group of 40 people and the service was simply top. The team took great care of everything, regularly checked to make sure everyone was taken care of, and were consistently friendly and attentive. The music was great, the atmosphere was just great, it couldn't have been better. My friends still talk about that wonderful evening today. A huge thank you to the entire team at Pier 4, you made my birthday unforgettable!

Unfriendly waiter, the payment is rounded up from the start without asking. Despite the nice atmosphere, not again.

Simply great, we are very excited! The service does its best to have a pleasant visit here. Thank you for your time and your effort.

Disappointing service despite good food We were there on April 12, 2025 for a birthday party and were actually looking forward to a nice evening. The food was really tasty - unfortunately the service was anything but good. After eating we were completely ignored for 45 minutes even though the restaurant was almost empty. Although we would have liked to have ordered something to drink and dessert, the socializing of the employees seemed to be more important than looking after the guests. To get the bill we had to go to the counter ourselves, otherwise we would probably still be sitting there today. Absolutely unacceptable! Unfortunately, a defective music box with constant cracking noises disrupted any attempts at conversation - no one felt responsible. It was very cold outside, when we asked for blankets we were rudely turned away with “there are no more”. It was only at our request that we were seated inside at a table that had not been cleared away. It's a shame, the food deserved more. Unfortunately not a place we would want to return to.

5 stars – and if I could, I would give it 6! For me, Pier 4 is not just a restaurant - it is a real highlight right on the Neckar and an absolute rarity in Heidelberg! The location on the water alone is a dream, but the food, drinks and atmosphere on offer here top it all off. Whether cocktails, a good glass of wine or really delicious food – everything is just right here. Absolutely great in taste, made with a lot of love and served perfectly. The team? Extremely warm, always in a good mood and you immediately feel welcome - as if you were visiting friends. Conclusion: Pier 4 is not only one of my favorite places in Heidelberg, but also an experience every time. Really cool restaurant with a feel-good guarantee!

Place is nice but drinks are poor for high price, staff ignore quests

Absolutely great! The location is a dream anyway, but the food and service were just as good! Pizza is really incredibly tasty and the pasta dishes were also great, very fair portions! Absolute recommendation 😍

Super nice ambiance! Above all, the staff was very accommodating and friendly :) The food was also excellent! It's definitely worth a visit.

Very good location in Heidelberg, just a few minutes walk from the main street. The food was very good, the pizza was really fantastic, and the service was also top notch. I would come back at any time.

Very good service, very nice employees!

Were here for the first time today and came with little expectations. We were more than positively surprised! We had a truffle pasta and a pizza burrata, as well as dessert each. It was the best pizza we have tried so far. The service was also super accommodating and friendly! We will definitely come back.

Very good choice for dinner, everything was great, service was perfect, meat was perfectly fried, price/performance ratio, you can't complain, it's definitely worth another visit 😍

Disappointing – quality and service deteriorate We used to enjoy going to Café Pier IV, but lately the quality has declined significantly. The drinks are becoming smaller and smaller, they no longer taste good, the staff are unfriendly and the food is worse. Our food arrived burnt and the coffee was way too strong. Unfortunately it wasn't a nice visit - very disappointing! Hopefully things will improve again. Until then, we'd better go somewhere else.

From coffee to food – terrible. I loved this place 3-4 years ago. I have no idea if there was a sale during that time, but the quality has plummeted. The food always gives me a stomach ache. Whether it's due to hygiene issues: I don't know, it could be. I'm guessing it's expired/spoiled. The waiters don't know their own menus; we ordered 4 main courses because they said "salads are appetizers." Mind you, there were two of us, and after another waiter brought us the 4 plates in a very cheeky and questionable manner, we were laughed at for ordering so much. P.S.: We still had to pay for the salads even though we didn't want them. A truly terrible place. The only nice thing: the view. But I'd rather sit on the steps outside and enjoy the view than ever set foot in this place again. I would gladly give it 0 stars.

⭐ Loved before, now a disaster ⭐ There is nothing left of good coffee and food here. The café was great 3-4 years ago, but now the quality is at its lowest point. I don't know whether it's due to hygiene or spoiled food - but every time it causes a stomach ache. The only plus point? The view. But I'd rather sit on the stairs in front of it than spend money here again. Unfortunately you can't give 0 stars.

Wir waren geschäftlich zum Abendessen dort. Der Service war langsam, obwohl das Restaurant kaum zur Hälfte besetzt war. Die Getränke waren unterdurchschnittlich, der Apérol Spritz war verwässert, der Gin & Tonic ebenfalls viel zu dünn. Der vorausgewählte Weißwein war zu warm und fade. Der Hauptgang war okay, kam aber zu kalt auf dem Tisch an und war selbst als Menüportion zu wenig. Einzig die Lage am Wasser ist nett, wovon man aber am Abend nichts hat. Wir kommen nicht wieder.

An amazing river tour of Heidelberg.

Unfortunately, on one of the last beautiful sunny days we couldn't sit on the deck because a video shoot was planned and the deck was closed. Too bad

Super great ambience and great service. Gladly again.

Nice place with a great view of the Neckar and Philosophenweg. Drinks, food and service very good!

Really good atmosphere, really drinks, kind service from the workers. Good Location. Really good Aperol

nice Spot, kind service and good Aperol!

Super great location right on the Neckar. Pizzas taste like a dream, like fresh from Italy. Super nice staff. Highly recommended!

The location itself is quite nice. You can definitely go there for a drink. However, you should stay away from eating food that tastes more like something from the ready-made shelf. And all of this at quite high prices. The ship would be ok as a bar, but unfortunately not as a restaurant. Overall, Pier IV seems a bit unprofessional.

Very nice location, nice service, very tasty food (had melanzane & truffle pasta) and very good drinks. Come again :)

Disappointing experience - reservation not honored I had planned for September 11th. We had a reservation confirmed by phone, but when we arrived on time there was no space available for us. Despite confirmation, we were told there were no more tables available. It was an extremely disappointing experience, especially since you were relying on a reservation. Our evening was completely ruined. I definitely won't be coming back and unfortunately I can't recommend the store.

Schöne Lage. Gutes Essen. Nicht preiswert aber ok. Unbedingt reservieren. Personal ist freundlich, Toiletten könnten sauberer sein.

Unfortunately, my visit to the Pier 4 restaurant was anything but pleasant. The starter tasted almost exclusively of mayonnaise and ketchup - lacking any sophistication or freshness. The main course, salmon, was a real low point: unseasoned and partially undercooked. For a dish that is touted as a highlight, this was more than disappointing. Dessert, ice cream, was the sad end - it tasted more like ice cubes than a creamy dessert. Overall the quality of the food left a lot to be desired and I probably won't be back.

I would like to give the atmosphere and service 7 stars but that's not possible...tip top

What a huge disappointment. From the outside it always looked so cool and like the place to be, until you are actually there. Even tho it wasn’t full the service was slow and weird, it was dark and windy and they didn’t turn the lights on. When I’ve asked for a blanket they also didn’t have one. They say they have something like a dress code but let people in a jogging pens in. Strange comments from a waiter. You overpay for the location and the view. Drinks were ok but considering the price, was a bare minimum. Pizza was way overpriced for what it is. So it was a dark and cold evening in an almost empty restaurant with a bad service.

A not very extensive menu, but you can eat something, but there are plenty of drinks, there is something for every taste.

Fantastic location, relaxed atmosphere

The restaurant offers great cuisine with fresh ingredients and loving preparation. The service is attentive and friendly, the atmosphere is completely pleasant and inviting.

So we made reservations online for 10 p.m. Then it said it closes at 10. When we were there, the guy said they were still open for 15 minutes. Only after I mentioned that I had made a reservation did he say we still had until 11pm? Awesome place in itself. Little selection of non-alcoholic drinks.

Very tasty lunch with a beautiful view. Always my pleasure

Very nice location and attentive service, is definitely worth a visit

Super nice team! On the boat we drank great drinks in the sun.

Mega great location! Super nice team❣️

Super nice evening with delicious food and Aperol :)

Delicious drinks, great atmosphere and great service (thanks for the free shots!!) definitely worth a visit if you're looking for a relaxed but still very nice atmosphere 🕺 10/10

Great cocktails, atmosphere and support!

Very nice location and the food, especially the Neapolitan pizza, tasted very tasty. Highly recommended

The slightly higher prices are worth it. Service is great! The service is friendly and there for you straight away. Pasta teriyaki was a 10 out of 10 as were the cocktails!

Super nice staff and amazing cocktails. ☺️

Hammer loading is only worth recommending

If you have a little time and don't stress yourself out, it's wonderful here❤️

Very nice service with delicious food and cool drinks

One of the most beautiful locations in Heidelberg directly on the Neckar with delicious food. The service is very nice, but sometimes seems a little overwhelmed and forgets that you had asked for chili/chilli oil for the pizza or that you had specified special requests when making the reservation. Nevertheless, you can spend lovely evenings here.

Very nice and courteous staff! Nice location right on the water. Truffle pasta and burrata were super tasty and exactly how we liked it! We'd love to come back! :)

Great place, friendly staff, good food and amazing views

The food was exceptionally delicious. The service was very attentive and quick. Not to mention the ambience - a dream!

Great location. Sunset adds to the perfect ambience on sunny days. Pizzas are very tasty, highly recommended. It's best to reserve in advance.

Super delicious food, great ambience and the service is simply top! What more could a woman want? I'd love to come back!

Good food in a very nice atmosphere right on the water

The view was very nice and the service was great. You should sit and enjoy the view while drinking your beer.

Top service and super friendly team! Everything went smoothly. :) Clear recommendation – would love to come back!

Top Sunset in Heidelberg! Great place! Very nice service! 👍🏻

After our civil wedding, we celebrated with six people in Pier IV. The ambience was great, the service was good, the food was delicious (we had selected and ordered pizzas and appetizer platters in advance) and since the location didn't open until 4 p.m., we were completely alone. The price is also absolutely fair. We had a great time and would come back any time...

Very tasty pasta, friendly service!

Truffle sauce on the pasta is divine!

Wonderful place and good spritz

Great store, nice view and nice atmosphere

Nice location in Heidelberg with great service and a perfect Italian aperol spritz. I very recommend it!

Beautiful view, delicious food, great service ✨

Nice view, good food, very friendly

Great food and fabulous service. Absolute recommendation!

We felt really comfortable Everything was great and super tasty

Food was super delicious & location + service 10/10!

Great location, great food and super funny service! Any time again ☺️ I can only recommend the Pizza Burrata

Cool location, really good service! Super helpful and quick :)

Very nice view. Had a Lillet Wild Berry which was delicious. Nice staff too :)

Our experience was great and the waiter Paul and the others were very friendly to us

Paul the waiter made me very confident that he had the best service.

Nice location, nice staff. The cocktails are a bit expensive.

Loved the pizza, service was great both food and drinks came fast.

Very flexible, you can still get a place for six people without a reservation. Gladly again!

Aperitif loungers are very comfortable. Even in the shade with parasols.

Friendly staff. Cocktails are very good.

Great view of the Neckar. Friendly service and delicious drinks :)

Great location, good food, top service. We'd love to come back

Excellent Burrata pizza in a very nice atmosphere right on the Neckar.

Super nice location! The pizza was amazing and the staff is very helpful.

The ambience was a 10/10. We can definitely recommend the white wine. Gladly again !

Great service, great ambience and the best espresso martinis in town 🍸👌🏼 Especially a big thank you to Tobi for the great service 🫶🏻

Nice place for a drink and bite on the river. Loved the Italian style of my pizza: thin crust and well balanced toppings.