Basierend auf 420 Bewertungen gefunden auf 2 Websites
Basierend auf 420 Bewertungen gefunden auf 2 Websites
Nº 210 unter 360 unter Heidelberg
Nº 96 von 153 Restaurant unter Heidelberg
Stellungnahmen
The food was tasty but the portions could have been a little larger. But it was reasonable for the price, so a dessert was included. Modern restaurant. We had reserved in advance. The service was nice and quick.
Sandy . 2024-12-15
WEITERE KOMMENTARE IN Google
Nice restaurant, unfortunately the food was very disappointing, I had the veal schnitzel burger, the first one was cold, I got a new one without any problems, the second one was warm but didn't taste particularly good, the schnitzel was very dark and only tasted like fat, that was for sure from the deep fryer. Toilets are very difficult to access for people with walking difficulties/limitations
gabriele dz. . 2024-12-12
WEITERE KOMMENTARE IN Google
The food is delicious, but the portions are relatively small for the price
Marcus Lange . 2024-11-30
WEITERE KOMMENTARE IN Google
The food was delicious, we ate baked potatoes, veal schnitzel, and hibiscus lemonade. Prices average between 15-30 euros.
ayşe kaya . 2024-11-21
WEITERE KOMMENTARE IN Google
Delicious food, friendly staff, good music and atmosphere
취업률 (ahri9292) . 2024-11-14
WEITERE KOMMENTARE IN Google
Very accommodating, super nice service and also at the counter, very tasty food, homemade lemonade and wheat on tap. We'd love to come back! We're looking forward to it
Petra Speck . 2024-11-13
WEITERE KOMMENTARE IN Google
I had a business lunch with a larger group. The restaurant is basically suitable for this. The ambience is arbitrary, modern, interchangeable. In that respect, nothing special, but not particularly bad either. The name made me suspect something more historic. The food (Spätzle and Kaiserschmarrn) was simply not tasty. The portion of spaetzle was so small that dessert was necessary. The spaetzle wasn't seasoned enough and didn't taste particularly good. The salad was good. The Kaiserschmarrn, well, to quote my colleague: "If the ready-made apple jam is the best part of the dish, that's really sad..." In this respect, I didn't think the price was appropriate because I simply didn't like the food. The service was very attentive and friendly.
Sandra B. . 2024-11-08
WEITERE KOMMENTARE IN Google
Excellent beer! Nice staff! Beerer
Jonas Milte . 2024-10-26
WEITERE KOMMENTARE IN Google
Absolutely strong food and quick on the table! The service is also very nice and polite
leon 227733 . 2024-10-26
WEITERE KOMMENTARE IN Google
Best beer, good food, nice staff
Ole Nik . 2024-10-26
WEITERE KOMMENTARE IN Google
Super delicious food with top service, combined with a rustic-modern ambience in the middle of Heidelberg. I will definitely come again.
Mustafa Özaslan . 2024-10-20
WEITERE KOMMENTARE IN Google
We had our champagne reception/coffee reception here after the civil wedding on a Friday shortly before 10 a.m. Despite making an appointment at very short notice, a well-prepared reception in a really nice atmosphere. Thank you for the uncomplicated arrangement and the great service. VG, JWR
Janes Ja . 2024-10-19
WEITERE KOMMENTARE IN Google
Food good, service great, beer/wine very tasty and prices for HD really reasonable Again and again
Kai Rößler . 2024-10-19
WEITERE KOMMENTARE IN Google
The food tasted very good and I can recommend it!
Chris John . 2024-10-13
WEITERE KOMMENTARE IN Google
Great schnitzel and top Obazda. Unfortunately, a pretzel is a bit small for Obazda. Otherwise everything is okay for the location and the quality
D. Jakobi . 2024-10-13
WEITERE KOMMENTARE IN Google
The food was great, the staff was super friendly, joking and very attentive. Absolute recommendation!
Anita Beiske . 2024-10-12
WEITERE KOMMENTARE IN Google
Very tasty beer, good food and fair prices.
Matthias K. . 2024-10-05
WEITERE KOMMENTARE IN Google
The schnitzel with warm potato salad was awesome 👍 the staff was super friendly
Bamberger Bamberger . 2024-10-03
WEITERE KOMMENTARE IN Google
Super nice service, super tasty and generally good atmosphere. Kind regards to Louisa, our friendly waitress
Franca Carstensen . 2024-09-28
WEITERE KOMMENTARE IN Google
The waiter was such a man of honor and the schnitzel was also Baba!!!
Emy . 2024-09-26
WEITERE KOMMENTARE IN Google
Super tasty, super fast and super friendly service minded. The portions are large
Kirstin Gerke . 2024-09-21
WEITERE KOMMENTARE IN Google
Este fue un gran lugar para sentarse y relajarse durante un día en Heidelberg. Nos sentamos afuera y vimos el mundo pasar. El edificio en sí es muy agradable y si hubiéramos decidido comer dentro, habría sido placentero. La ubicación cerca de la Heiliggeistkirche y la plaza es perfecta. El personal era muy agradable y la cerveza bastante agradable. El servicio fue genial. Fue una experiencia muy agradable.
RJN612 . 2024-09-20
WEITERE KOMMENTARE IN TripAdvisor
Saturday lunchtime, 1:00 p.m., at 30 degrees in the shade, I was looking for a restaurant where you could sit and eat outside, in the shade, even with a dog. Everything was perfect, no waiting time, service was super fast and friendly, dishes (Kurpfälzer Kochkäs' Schnitzel / Hansi's Goldhuhn) were sumptuous and tasty, drinks were served quickly... that's a good way to get 5 stars. Without deduction: toilet on the 2nd floor, I didn't see an elevator. There are no parking spaces for cars either. (Parking garage max. 150m further) Conclusion: Highly recommended 😎👍 And the prices are totally okay for a prime location and around 1 million visitors in HD that day...
Mi Cha . 2024-09-07
WEITERE KOMMENTARE IN Google
The street where it is located is the longest walking street in Europe. It is a very clean restaurant, even if there is a lot of circulation. Our waiter was also extremely attentive and friendly. Thanks
Nilay E . 2024-09-05
WEITERE KOMMENTARE IN Google
Very tasty food and first class service. The food was great and there wasn't a long wait. The staff was super friendly and really on the ball. I would love to come back. Prices are ok too.
Lüders Christian . 2024-08-31
WEITERE KOMMENTARE IN Google
The food and service were super friendly and delicious.
Michael Cyris . 2024-08-30
WEITERE KOMMENTARE IN Google
Worst food - fries full of salt, homemade lemonade - very sour and no taste. Salad was dry. No recommendation!
Mazur Viktoriya . 2024-08-26
WEITERE KOMMENTARE IN Google
The Maultaschen were perfect and the service from waiter Chris was outstanding! There were four of us and we would love to come back. Finally a restaurant in Heidelberg where you can get good German cuisine and have very solid service.
Ralph Eisenbärtel . 2024-08-25
WEITERE KOMMENTARE IN Google
A good restaurant right in the old town of Heidelberg. The food is very good and the menu is reminiscent of a classic brewery. The staff is friendly and helpful.
Pfadi9015 . 2024-08-19
WEITERE KOMMENTARE IN Google
Obwohl wenig Betrieb war, mussten wir fast 20 Minuten auf unser Essen warten. Die Kids Currywürste wurden kalt serviert, mit sehr wenig Soße und ebenfalls kalten Pommes Frites. Meine Currywurst kam gar nicht, wurde einfach vergessen. Nach Reklamation und weiteren 15 Minuten wurden zwei neue Currywürste mit Pommes Frites geliefert und meine Currywurst mit Pommes Frites. War dann alles schön heiß und mit ordentlich Soße. Der Wurstsalat meiner Frau war einwandfrei. Inclusive 2 Sprite (0,33) und 2 Cola (0,33) habe ich komplett 64,10 € bezahlt, die extra georderten Minischälchen mit Ketchup für die Kinder wurden demzufolge auch extra berechnet. Alles in allem fühle ich mich richtig abgezockt. Am Nebentisch ließ übrigens jemand seinen Salat mit Lachsstreifen zurückgehen, da die Lachsstreifen fehlten. Mein Fazit: never again.
Dieter K . 2024-08-19
WEITERE KOMMENTARE IN TripAdvisor
Very pleasant welcome, fresh and hearty salad, nice decor!
melanie ruedy . 2024-08-13
WEITERE KOMMENTARE IN Google
Our stay at Hans Hirsch’s Kurpfalzbräu was excellent. The service was super fast, polite and accommodating. Both the food and drinks were impeccable.
Niklas Köhler . 2024-08-10
WEITERE KOMMENTARE IN Google
Beim ersten Mal hatte ich nur kurz reingeschaut, weil ich eine behindertengerechte Toilette suchte. Joschi, einer der Kellner, war so superlieb, hat mir alles gezeigt - obwohl wir keine zahlenden Gäste waren! Da fiel mir schon das tolle Ambiente und die Größe des Lokals auf in insgesamt 3 Etagen plus Außengastro . Gestern kamen wir zum Essen und waren erneut sehr angetan vom freundlichen, zuvorkommenden Team und dem sehr guten Essen zu zivilen Preisen. Wir saßen draußen (hochwertig bestuhlt) und mit Blick auf den Marktplatz. Haben uns sehr wohlgefühlt und kommen garantiert wieder!
DayTrip04842945196 . 2024-08-07
WEITERE KOMMENTARE IN TripAdvisor
The first time I only looked in briefly because I was looking for a toilet that was accessible to disabled people. Joschi, one of the waiters, was so nice and showed me everything - even though we weren't paying guests! Then I noticed the great ambience and the size of the restaurant with a total of 3 floors plus an outdoor restaurant. Yesterday we came for dinner and were once again very impressed by the friendly, courteous team and the very good food at reasonable prices. We sat outside (high-quality seating) with a view of the market square. We felt very comfortable and will definitely come back!
Marlies M. . 2024-08-07
WEITERE KOMMENTARE IN Google
We stopped here after a long bike ride and were not disappointed. Super tasty sausage salad and very nice service. Nice restaurant in Heidelberg. Thank you Christopher for the refreshment and the easy smile 😁. Would come here again.
Lorenz Ganser . 2024-08-02
WEITERE KOMMENTARE IN Google
A great restaurant with very tasty food and a great location right next to the Holy Spirit Church. Great service and the handsome waiter Christopher Schäfer anticipated our every need.
Emily Tropf . 2024-08-02
WEITERE KOMMENTARE IN Google
Great service, great beer and great food, located right in the heart of Heidelberg
Fabian Ormersbach . 2024-08-02
WEITERE KOMMENTARE IN Google
Great location in the middle of the hustle and bustle of the old town, right next to the Holy Spirit Church - it couldn't be more central. Great ambience, delicious beer, and Christopher is a top service! Would come here again and again!
Johanna Bauer . 2024-08-02
WEITERE KOMMENTARE IN Google
We found the perfect location for a big anniversary celebration at Hans Hirsch's Kurpfallzbräu. Even for 40 people, the food was hot and of very good quality. The waitress was very attentive and promptly fulfilled all of the guests' wishes during the 6 hours of the celebration. It was a great performance from the entire team!!! All guests were satisfied, the Schwarwaldverein Heidelberg will definitely come back to celebrate. THANKS.
Lichtblick2024 . 2024-07-28
WEITERE KOMMENTARE IN Google
Great atmosphere with very friendly staff, recommended!
Lucia Bonora . 2024-07-26
WEITERE KOMMENTARE IN Google
Order was taken quickly, schnitzel was very tender, plentiful and tasty. Side salad could have been a little larger. Service was very nice. I would eat here again
Birgit Hein . 2024-07-16
WEITERE KOMMENTARE IN Google
Pleasant atmosphere and very nice service. The taste of the food was okay. Very large quantity. But you notice that you are in the middle of a tourist hotspot and cater to a large international audience. The drinks, on the other hand, are convincing. The beer tasting is recommended.
Sven Maurer . 2024-07-13
WEITERE KOMMENTARE IN Google
You feel at home here and we will always be happy to come back. The bartender Christos is a very nice young man and responds to all requests.
Jacqueline Hasch . 2024-07-11
WEITERE KOMMENTARE IN Google
Top team, very tasty food, friendly and good service, I really enjoy being here and can recommend it to all of you.
tayfun coban . 2024-07-11
WEITERE KOMMENTARE IN Google
Unfortunately not as expected and not a good price-performance ratio. Service poor. On the one hand, after the card was brought to us, we waited for almost 15 minutes and asked 3 times for someone to take the order. Then the sausage salad we ordered came without the accompanying fries. Upon request, the waiter counter-asked whether we had ordered them separately. He didn't know they were there in court. When we asked whether the Maultaschen that were brought were the vegan variant that we hadn't ordered, the answer was: "Several customers were already surprised, but the minced meat is very spinach-heavy. We have already complained to the supplier ourselves, but we still have There are so many left in the refrigerator that they have to go first." The sausage salad tasted just like FROZEN FOOD. Bland and not very spicy, a bit watery. The veal schnitzel was okay, only the potato salad that came with it was probably only cheaply ordered in bulk and at 32 euros it was a bit too expensive for ready-made food. And almost 6 euros for 0.5 light beer is also a rather high price in Heidelberg. You can also get it in the old town for €4.50. At the end we had to wait another 20 minutes for the bill after being told several times by waiters who were "not responsible". And that, even though the restaurant was normally busy, even when the European Championship games were being broadcast.
Mathias Neuwirth . 2024-07-06
WEITERE KOMMENTARE IN Google
Were there to watch football. Service was great! Was fun.
Dominik Lamade . 2024-07-05
WEITERE KOMMENTARE IN Google
great load. has never been better served. simply great!
Limu Waa . 2024-07-05
WEITERE KOMMENTARE IN Google
Best restaurant in Heidelberg! Beer and food are top. Also extremely good service. Clear recommendation!
Jonathan Stelck . 2024-07-05
WEITERE KOMMENTARE IN Google
Great food, very good beer and great staff!!! 🥰
Nevio Leo . 2024-07-05
WEITERE KOMMENTARE IN Google
Delicious food, friendly staff and good beer😁
The real porsche . 2024-07-05
WEITERE KOMMENTARE IN Google
Food top! Friendly service, nice atmosphere
franzi . 2024-07-02
WEITERE KOMMENTARE IN Google
Super courteous staff. Chris and Bilal are very nice servers
Remo Riwotzki . 2024-07-02
WEITERE KOMMENTARE IN Google
We really enjoyed our family evening here! Top service, delicious dishes and a good atmosphere in the store! Always happy!
Lena Dorbath . 2024-06-30
WEITERE KOMMENTARE IN Google
Super nice service, it was a great evening watching football!!!
Dominik Nachtwey . 2024-06-30
WEITERE KOMMENTARE IN Google
Friendly, tasty and reasonably priced
Norbert Friedemann . 2024-06-27
WEITERE KOMMENTARE IN Google
Super nice service (Damien), super delicious food and all in all a very nice restaurant. I would happily recommend it and come back
Mö Chiii . 2024-06-24
WEITERE KOMMENTARE IN Google
Absolutely beautiful store, good events and Bilal is a great employee. Only recommended!
Teresa_249 . 2024-06-23
WEITERE KOMMENTARE IN Google
Great service from Bilal, good food and the best beer ever!
pxnt5 . 2024-06-23
WEITERE KOMMENTARE IN Google
Nicer Vibe and Chris and Bilal do a good job
Leander Wormit . 2024-06-23
WEITERE KOMMENTARE IN Google
Bilal is very friendly Public viewing is a pleasure here
Jakob Skaleckyj . 2024-06-23
WEITERE KOMMENTARE IN Google
Nice ambience. Good beer. Bilal responded well to all of our orders! 5 Stars
Adam S. . 2024-06-23
WEITERE KOMMENTARE IN Google
Food came quickly and was super tasty! The service was also very friendly and was able to make good recommendations. All in all, a very pleasant stay that we would definitely like to repeat!
eunk 37 . 2024-06-22
WEITERE KOMMENTARE IN Google
I was visiting the wonderful city of Heidelberg and I immediately noticed the Kurpfalzbräu. I was able to end the day perfectly with an authentic interior, fabulous food (veal schnitzel) and a cold, delicious beer. The service was outstanding!
Khalil Baratali . 2024-06-22
WEITERE KOMMENTARE IN Google
Very good food and great service, nice ambience and encounters on the occasion of the 2024 European Football Championship in Germany. Great, interesting decoration.
Daniel Wulle . 2024-06-21
WEITERE KOMMENTARE IN Google
Super nicely decorated and a really relaxed atmosphere for eating out
Alexander . 2024-06-21
WEITERE KOMMENTARE IN Google
The food was amazing! I got the Currywurst was the best I have ever had! We have traveled all throughout Germany and this is the best restaurant I have been to! Such an amazing place!
McLaine Thomas . 2024-06-14
WEITERE KOMMENTARE IN Google
Wir waren während unseres Aufenthaltes in Heidelberg mehrfach im Kurpfalzbräu. Das Restaurant liegt sehr zentral am Marktplatz im Herzen der Altstadt. Die Location ist modern und gleichermaßen ursprünglich. Ausgewählte Bier, eine umfangreiche Auswahl an Speisen und ein sehr freundliches Team machen Spaß und geben Anlass zum Wohlfühlen. Das Preis//Leistungsverhältsis ist in Ordnung. Wir sind durch die Eat the world-Tour auf dieses Restaurant aufmerksam geworden -toller Tipp. Beim Nächsten Heidelbergurlaub kommen wir wieder.
APA1968 . 2024-06-08
WEITERE KOMMENTARE IN TripAdvisor
I used it when sightseeing at Heidelberg Castle, but since I went around 12:00, the store was empty. The staff are friendly and speak English. I ordered the schnitzel, and it was so big that it also came with fries, so even though I shared it with my child, I was still full. The schnitzel was around 16-20€ (with several types of sauces and garnishes), and I think it's an average price as I found it to be about the same or even more expensive everywhere.
momo . 2024-06-03
WEITERE KOMMENTARE IN Google
Good beer, delicious food, super nice staff.
Tanja Thamm . 2024-06-01
WEITERE KOMMENTARE IN Google
I recommend! A restaurant in a regional style, traditional dishes, seasonal cuisine. Tasty dishes, nicely presented, good meat. The weakest point of the dish is the salad, poor, modest and underdeveloped. The rest of the food was perfect. Service efficient and fast, nice and polite. The only drawback is the lack of appropriate clothing. Some regional clothing is more suitable for a restaurant in the old town square. Good atmosphere outside, in good weather you can eat on the market square and observe the beautiful architecture.
Mati film . 2024-05-26
WEITERE KOMMENTARE IN Google
Very good food and excellent service!
Mara Dickel . 2024-05-19
WEITERE KOMMENTARE IN Google
Very tasty food and large portions... top service and super friendly! We will be back
Mai Jun (Lalavieh) . 2024-05-18
WEITERE KOMMENTARE IN Google
We were there with a large group and a previous reservation. All guests were board members of various groups, i.e. multipliers for recommendations. That totally went wrong. The service was very slow. Dishes were piled up on the tables. New drinks were brought but no empty glasses were cleared away. The cafe and espresso came to the table only lukewarm. Suddenly and completely unexpectedly, the announcement for the last round came shortly before 9 p.m. At 9 p.m. the lights were simply turned off even though there were still at least 35 guests in the room. It was impossible behavior for the person who registered and reserved the event. Very embarrassing for the host, who didn't know that he had to send his guests home at 9 p.m. Something like this has to be explained in advance or you have to refrain from accepting reservations for events. When the guests were more or less driven out, a bar stool was even set up at the end of the stairs, at the end of which there was a basket with the inscription tip. Word of such behavior will certainly spread very quickly among the various groups. I think that none of these guests will visit this restaurant again. It would definitely be time for management to talk to employees, even given the current staff shortage.
Frank Smrcek . 2024-05-15
WEITERE KOMMENTARE IN Google
Absolutely gorgeous schnitzel best we've ever had. Service and staff were excellent. Highly recommend it.
Kim Rydelewski . 2024-05-14
WEITERE KOMMENTARE IN Google
Nice location with good quality food and nice beverages! The service is very friendly and attentive! I would come back and recommend this place!
Sabrina Jahnke . 2024-05-12
WEITERE KOMMENTARE IN Google
Great service, great guys. Very careful. And really loving towards the little guests too. Only recommended. Food was super tasty.
Nicole Fehlberg . 2024-05-12
WEITERE KOMMENTARE IN Google
Very tasty food and the service is super attentive. Location invites you to linger. If the weather is good, you can dine outside.
Andrea KreZim . 2024-05-09
WEITERE KOMMENTARE IN Google
Came here on a very busy ascension day. We were lucky enough to find a table in the sun. We had the curry wurst and the bratwurst. They were really good! Also the mashed potatoes and sauerkraut, really tasty. The helles beer was even better, super fresh. Service was also pretty quick, especially for such a busy day.
Jasper . 2024-05-09
WEITERE KOMMENTARE IN Google
Crime dinner booked in the evening. Very good food for the crime-finding game. Great actors - had a lot of fun. Highly recommended - to be topped with dressing up in the 1920s style😂😁👍💫
Jörg . 2024-05-07
WEITERE KOMMENTARE IN Google
Was great! Happy to come back! Service very nice and quick. Price/performance ratio is right 😊
Michael Ritter . 2024-04-13
WEITERE KOMMENTARE IN Google
Loved the place and the staff. But the schnitzel was too salty and the food was not the best. I've had a lot of German food and enjoyed the ambiance and beer but not the food so much. Portion sizes are huge
Shama Virani . 2024-04-12
WEITERE KOMMENTARE IN Google
We ate some soup to warm up. Flatbread soup. We found a pancake at the bottom of the soup cup... €7.50... Borderline!
Eric Fritzsche . 2024-04-04
WEITERE KOMMENTARE IN Google
On an empty Sunday, after waiting 20-30 minutes, we still didn't have a card and weren't served! The 3 waitresses stood at the counter and preferred to chat instead of taking care of the guests! We got up and left and definitely won't be coming back!
Mitch . 2024-03-24
WEITERE KOMMENTARE IN Google
The food was very tasty! Portions could be a little larger but Kaiserschmarrn for dessert makes everything okay! Gladly again 👌
Yonathan Seban . 2024-03-24
WEITERE KOMMENTARE IN Google
Very good Maultaschen with potato salad. The Bockbier Barbara Bock on tap is particularly delicious 😋 I'll be back again.
Mathias Mi . 2024-03-23
WEITERE KOMMENTARE IN Google
We had the Maultaschen and bratwurst with cabbage and mashed potatoes. Both were great. The Kaiserschmarn, on the other hand, was only medium and I cannot recommend it.
Ta Mi . 2024-03-23
WEITERE KOMMENTARE IN Google
It was great, good food, the staff were very nice and friendly
Fahrı Durak . 2024-03-22
WEITERE KOMMENTARE IN Google
This is a nice spot to have lunch while exploring old Heidelberg. The schnitzels were large and tasty and the beer was good. The restaurant has a clean, modern and casual atmosphere. The staff was friendly and accommodating of our poor grasp of the German language.
Danny Singh . 2024-03-22
WEITERE KOMMENTARE IN Google
The stuff we ordered was very tasty we ordered schnitzel and a drink the lemonade was kinda meh as you dident even tasted the fruits staff very nice
Edward Agafonov . 2024-02-17
WEITERE KOMMENTARE IN Google
The food and its quality was not good. The braised ox cheeks were tough and not tender. The vegetable side dish, the sauce and the bread dumplings were unfortunately ready-made/convenience goods. So nothing special, we won't eat there again.
C.H. . 2024-01-09
WEITERE KOMMENTARE IN Google
Very friendly staff and good cuisine
Reklov Bo . 2024-01-06
WEITERE KOMMENTARE IN Google
Food very tasty and service super nice,😊👍
Ruzica Maric . 2024-01-06
WEITERE KOMMENTARE IN Google
We just wanted to try some lager and dark beer... So we did :D Lovely place, nice personel!
Dragana Nadaški . 2024-01-06
WEITERE KOMMENTARE IN Google
The waiter is walking around, while there‘re only 3 tables here and he didn’t care about us. The recommended Weizenbier has no foam in the glass, we had to asked for the replacement coz there might be because of the uncleaned glass. And the second glass still had no foam in there.🤷🏻♂️ The Schnitzel was very disappointed too, serving with the pre-cooked potatoes that were super chewy. The side salad had a bad smell from old vegetable and very watery. The only good thing here is it‘s not crowded, you don’t have to wait for the table.😅
Nicha C. . 2024-01-05
WEITERE KOMMENTARE IN Google
Great ambience invites you to linger.
Rudolf Maier . 2023-12-30
WEITERE KOMMENTARE IN Google
Excellent service and excellent food
rene dominguez . 2023-12-23
WEITERE KOMMENTARE IN Google
The KurpfalzBräu Wirtshaus in Heidelberg was a disappointing experience for me. Although the ambience was inviting and the place had potential, the service left a lot to be desired. It was obvious that the shop relies heavily on tourism and unfortunately the hospitality fell by the wayside. I wasn't directly affected, but witnessed another guest being literally treated badly. When we wanted to drink, the server seemed either eager to call it a day or overwhelmed as the restaurant filled up. While the coffee machine at the next table was being cleaned and problems arose when ordering the schnapps, coffee and schnapps were being served to our left. The service staff's response to a guest's complaint was inappropriate. Instead of addressing the concerns, she stood up with her chest puffed out and reacted rudely, as if the guest was disturbing. This behavior is unacceptable and resulted in us leaving the store immediately after drinking without even having the opportunity to try the food. At the end, the manager or innkeeper tried to escalate the situation with his manner, which turned the entire experience into a real disaster. This kind of treatment of guests is unacceptable and I will definitely give this store a wide berth. It was a disastrous experience that unfortunately ruined any positive impression.
RR . 2023-12-21
WEITERE KOMMENTARE IN Google
Super Service Delicious beer Absolutely helpful (warmed up food for toddler)
Dennis . 2023-12-19
WEITERE KOMMENTARE IN Google
Leckeres Kellerbier aus dem Stein, Leckeres Essen, freundliches Personal. Gerne wieder.
Peter Kühn . 2023-12-06
WEITERE KOMMENTARE IN Google
Top Essen. Bedienung sehr freundlich. Preise absolut fair
Pierre Januschewski . 2023-12-06
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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