PETER PANE Burgergrill & Bar in Hamburg

Had a very nice young waitress this evening

Unfortunately the air conditioning/fan is so annoying and therefore cold and uncomfortable in December. The service tried to get this sorted out, but unfortunately it didn't achieve much… Price for burgers borderline, especially since side dishes come on top...

Was in the store yesterday. Really cool socks there

Very nice reception, good, friendly service

Just now, in the suburbs, two citizens ordered take-away. Unfortunately the service staff was very confused. At first she wanted to make citizens that we didn't want and it wasn't until we got home that we noticed that the extra double jalapenos weren't on the citizens but had been accounted for. But then they didn't go back. Otherwise we like to order there.

My first visit to Peter Pane 😊 Highly recommended!

Just great. Land of Cockaigne is my absolute recommendation. Service is on point, they serve you there and also make your own drinks, confidently and totally personal and friendly! We'll be back 🍺🍔

The food was bomb! However, the cocktails were mixed too strongly (at least Caipirinha and Mojito). The service dropped off completely after 8:30 p.m., so we were left stranded for a long time. If we are in Hamburg again, we would be happy to come back to give the service another chance 😉👍

The vegetarian burgers I ate were once quite good, but have deteriorated. unfortunately way too overpriced...

Small Christmas party with eight people. Nice table in the back. Delicious food. Great employee. Was fun. It was my first time at Peter Pane. We will now try Travemünde or Timmendorf.

Unfortunately the food was really inedible, the fries were sticky, the burger had little sauce and the bread wasn't fluffy. The cocktail and sauces were the only thing that was tasty. Our service was extremely friendly, helpful and incredibly nice.

On Saturday (November 23rd, 2024) we wanted to have lunch at this Peter Pane before our musical visit. We have been to various restaurants in this chain several times and have always been very satisfied. We were even more disappointed with this visit. The service in particular was just total incompetence. After we sat down, several more tables next to us filled up. The waiter then took all the other orders and only took ours last. Quote: "I'll just work through the series from the beginning." When he arrived at our place, we emphasized that we were in a hurry and whether it was worth ordering the food. Otherwise we would have just left it and been fine with it. But he insisted that they get it done quickly. We then had to wait much longer for the food than expected. First we were brought wrong drinks. On the second attempt, a drink was still missing. During the course of the restaurant visit we ordered the missing drink three times and did not receive it until the end. At some point our time buffer was exhausted and we still had no food. That's why we said we didn't want to eat. We wanted to quickly pay for the drinks we had consumed and then urgently leave. Again we said that we are in a very, very hurry. The waiter then came past us with the EC machine and billed another table again. Another quote similar to the one at the beginning: "I'll just start here." While we were waiting for the bill, our food suddenly arrived. However, not to our table, but was brought to three (!!!) other tables. Conclusion: The employees were all very slow, unfriendly, incompetent and listless. There is nothing wrong with the restaurant chain itself and all previous visits to other cities have always been very good. However, this branch is not recommended at all. Or we were very unlucky with the service staff deployed.

Very tasty, very nice staff. A small point deduction for the benches, you can't sit there comfortably for long

We were there at lunchtime and actually only wanted twice the 10 euro menu (simple burger, small fries, house drink) that was advertised at the entrance. Unfortunately, the waitress had no knowledge of this at all and instead referred us to the lunch menu on the menu, which is much more extensive and of course more expensive. In the end it was 50 instead of 20 euros. Already annoying. Nevertheless, the food was good and plentiful and served quickly!!

Delicious food, great location and especially our personal waiter Mirko aka Modus was simply brilliant!

We ordered online though Peter bringt’s, one and a half hour later we call to see what’s up: the branch was closed on the day, even though our order went through and got confirmation. So you can imagine the HANGRY=(angry+hungry) state we were in. It could have helped in the situation, if they get the next available branch to do the delivery or not let the order go through on their website, so that people do not wait and end up disappointed and hungry. No compensation for the mistake was offered. This is my cue to find another burger place, and not order or eat there anymore after enough experiences. This is the last straw that broke the camel’s back.

The service is underground. A confirmed reservation will be canceled and the email will be written as if I had canceled. No excuse, no sorry. Never again!

Still one of the best burger chains in Germany. And when we are in Hamburg a must!

All Peter Pane restaurants have beautiful interiors. The radio play in the toilet is damn cool 😎. The prices are okay too. Drinks are partly made in-house and are very refreshing. I had a plate of fries with champions and the portion was enough for me. I am a very good eater. I didn't think it would be enough for me.😁 My wife had a very tasty vegetarian burger, simply recommended!

Delicious burgers in a nice atmosphere :)

Poor service Peter Pan after sitting for half an hour we had to get up and go out without food

A very nice restaurant with many interesting food options and also suitable for vegetarians and vegans. However, the location is not that suitable for drivers as there is hardly any parking space and the cars driving past are a bit annoying, but it is still a wonderful place.

When visiting Hamburg - not far from the Stage Theater Neue Flora you can enjoy the delicious dishes here. Shortly before the visit to Hercules we were able to fortify ourselves here. Service was super fast, very accommodating and typical of Peter Pane - very loving! We think a you/you is great. The food came less than 10 minutes after ordering - great! Everything tasted great - as always. No matter whether in HH, SH or NRW - we are happy to come, even if the prices seem quite high. Quality is always there. Thanks to the team here in HH! Once again had a relaxing visit to the restaurant.

Super nice service and great food! :)

I simply give this hotel 5 stars, it was super cool with delicious food and drinks. I'm from Frankfurt and I really liked this restaurant, thank you all

Delicious burgers, priced at the top. Side dishes cost extra

Very tasty food, fine drinks and great service! 👍

It was very nice, I love it and I’ll definitely come back 👍

We felt completely comfortable. I don't know how a burger could be tastier and the service could be friendlier.

It was way too warm in the store. Everything took a long time. Frozen yogurt was already liquid. Child wanted without sauce, the other without salad, both were delivered incorrectly.

The food was okay but the service was absolutely bad the system was not understandable I wanted a menu instead I got a dirty single castle that I could have made at home so that was really a bad decision not to eat there NEVER AGAIN! !!

Delicious burgers, delicious blueberry lemonade Very nice service (Nadja) We'll be back :-)

We went to the Peter Pane Altona on Saturday afternoon after going to the theater without a reservation. We were warmly welcomed, served very kindly and competently and the food was very tasty. It was really exceptionally nice and good.

Fast and friendly service, good food and amazing ambience !!

The service at Nadja & Daniel is wonderful! Thank you for the nice afternoon with you!

Food, service and drinks are great, but the music is quite strenuous and is more suitable for a disco.

Very nice staff, super tasty burgers and fries with a large selection of vegan options and delicious lemonades.

Very poor table management, the service was average. Ambiance slightly run down and very loveless. Food wasn't as ordered - slightly cold cheese on the burger

Thanks Amer, the cocktails were delicious! :)

We were served quickly and friendly. The food came quickly, was very tasty and was attractively presented. We were satisfied

A very nice place. Young friendly team. The food was very tasty and the price was reasonable for the quality.

Have tested 3 Peter Pane in Hamburg, and this one has my absolute "I have to go there" from ordering to paying - a pleasure like no other before. The service was very friendly and in a good mood, the legend was very tasty and the best we ate. The macaroni cheese patty is supposed to be crispy and an absolute dream. The order was delivered to the table quickly, but apart from us there were only two other guests in the restaurant. Nevertheless, if Hamburg has Peter Pane then definitely this one again. Thank you again.

I haven't had such good burgers in a long time! Ambience great!

An attractive atmosphere and a very nice staff. The food was the finest. I'll be back.

When the staff asked us to turn down music that was too loud, there was a lack of understanding. One followed our request, the others then made it even louder than before. Never again.

Nice service and great ambience

As always, very tasty. You can always rely on Peter Pane. We were served by Michi today and were even more enthusiastic than usual. Very friendly, good food suggestions and the food came super quickly. Absolute recommendation.

The burgers were really tasty. You definitely feel very comfortable there 😌 Price performance is also top I can only recommend it to everyone... Will come back soon!

As always at Peter Pane, great cuisine, nice staff and a great atmosphere. Despite the location next to the large intersection, you don't notice the traffic much and can have a lot of fun watching what's going on while eating the delicious burger.

Highly recommended, very nice and very tasty

After a second attempt, I was convinced and think it's worth taking a lunch break here for €10!

The food was top quality, 10/10! I would definetely recommend this dining inn for everyone. Atmosphere is amazing as it has got a stylish, rustic look and there also even was a very nice, lovely scent in the air. Service was perfect! You feel the 'The customer is the king' motto especially because of the waiter (named 'Michi') was very friendly and cared for us very well.

The Peter Pane in Hamburg was world class. Everyone got their money's worth, the toilets were clean and the food was just great. We were served by Michi and can only give huge praise. He was friendly with a nice smile and we would like to have him again next time :) 10 out of 10.

Five of us each had lunch. Super delicious food, great ambience! Highly recommend frozen yogurt. Service was great, at this point our special praise goes to the employee Michi, who stood out with his patient and friendly manner 👍

Service and food were great, the boss was really not nice and didn't try hard.

Went to eat and drink at Peter Pane today. We were served by Nadja, super friendly and in a great mood! We'll definitely be back :)) the food and service is top!

I ate here again today and was really impressed again! Above all, the waitress Nadja enchanted me again. I'll be back!

Really nice service and attentive service! The burgers were very tasty!

Delicious food, friendly service

Everyone was very nice and the food was very good 👍

Super delicious food and super lovely service!

Had dinner with the family on Holstenstrasse today and can more than recommend this restaurant. Very nice atmosphere, super friendly service and very tasty food. We would definitely like to come back :)

Today the four of us ate at Peter Pane on Holstenstrasse and we were very impressed by the beautiful ambience and everything from the service to the food was great We will be back definitely :)

Las hamburguesas son de lejos muy caras y el sercive es una vergüenza absoluta, tratando de sermonearte durante tu pedido sobre lo que te gustaría comer. Lo siento, pero por esa pésima actuación no estoy dispuesto a dejar duro ganado 15 euros para una Hamburguesa aquí. ¡Evita!

Food was far too little for that money. Service - bad. There were maybe a few people there. Our request to turn down the music was ignored several times. The waitresses loudly gossiped about us. Have a nice evening

The Peter Pane restaurant in Hamburg is an absolute delight! The atmosphere and furnishings are appealing and invite you to relax. The food is incredible, especially the burgers, which you can thoroughly enjoy here. What's particularly impressive is the option to order vegan bacon - perfect for anyone who wants to avoid meat but doesn't want to miss out on the taste. A particular highlight was the Peter Pan audio book that was played in the toilets - an unexpected but fun surprise. I would definitely come back and highly recommend this restaurant!

Great design and delicious burgers, what more could you want?

Great food and Michi was great and gave us good tips to optimize our menu :) there was also a shot on the house.

The Peter Pane was really great. The service was great and the food was fantastic. Unfortunately there are only five stars, the team there definitely deserved more. The ambience is really nice and everything was clean and tidy.

Probably the best Peter Pane in Hamburg, as some of the others can be very crowded and loud. Food was great as always! One of us got the food a bit later than the rest but we were a big group, so that wasn't much of an issue.

Very tasty and nice service #Alexia 🙂

Great place to eat with awesome burgers! A lot of vegetarian choice. Loved Alixia the waitress - she was very kind!

the smash burger is actually just a small, bad, dry cheeseburger for 8.90! So they can't smash at all!!! The remaining burgers are quite ok in terms of taste and size.

Delicious burgers and friendly staff. All in all very good and can only be recommended.

Food was delicious. But requests were not addressed, such as: that no tomatoes should be on the burger. Unfortunately, the cocktails were only mediocre, which is unfortunately done much better in other peter pane. The ambience is ok. Nothing special but relevant to the topic

Had dinner with 10 people on Saturday evening. Everyone got drinks and food at the same time (not possible in other Hamburg Peter Panes, not even with four people). Thumbs up here. Service was attentive and error-free. Ambience wasn't as nice as in other Peter Panes, rather cool and station hall quaint. No chairs, just benches without backrests. Tables too narrow. Lighting too dark. Food ok, fries great, burger could have been warmer (maybe due to the quantity and the fact that it was served at the same time). Basil mayo is highly recommended.

Super delicious food and great service (Michi), very attentive ☺️! We would love to come back!🙂

Good service, great ambience zac made the evening pleasant with the good service 👍😁

A great evening with great service and delicious food!

We were lucky and there wasn't much going on. The food for 2 vegans, 1 vegetarian and 1 meat lover was freshly prepared with love and attention to detail. Very delicious. The ambience is not intrusive and yet pleasant. Gladly again!

Nice place, but I wasn't impressed with the burger. For this price I expected a mega burger.

The service was really very good, LAURA really stood out and really impressed me, the nicest service I have ever met...!!!! 10/10 I'm amazed

We are very excited, everything was great - the ambience, service and of course the food. Very friendly staff. We'd love to come back when we're in Hamburg again. 😃😀

Only 3 stars for the food, there's actually a simple reason: The burger patties are firm, fully cooked and taste like they came from the freezer, and the whole thing at prices that are a lot higher than those of quality burger shops (take a look). Otto's Burgers or Dulfs, that's better and cheaper, even Jim Block is much better). I can't recommend something like this, but it's not as bad as Citizen King.

Very tasty burgers, worth a visit, lots of choice, every time

Lovely ambiance. Better than other locations in hamburg. Good service. Great food with proper portions.

Lunch offer for 10€ with a large drink, burger of your choice and fries or Coles law. Where else can you currently get this in this quality? Rarely! In addition, I see nice service and a great ambience. To be recommended without reservation.

Lovingly designed. Dogs are very welcome. The service was perfect. The food was very good, hot and left nothing to be desired. When I'm back in Hamburg, I'll come back.

Best burger I’ve ever tasted in my life. Recommend the truffle burger with onions and mushrooms. Also the service was excellent.

Letzten Samstag war ich mit meiner Tochter und Enkelin im Peter Pane in der Holstenstraße. Die Plätze im Außenbereich war uns zu laut und wir wechselten in den Innenbereich. Dort wurden wir freundlich empfangen. Die Auswahl an Speisen und Getränken ist gut. Die Preise für Wein sind für diese Klasse ein wenig hoch angesetzt. Sehr gut finde ich, dass man nun auch "Burger" ohne Brot bestellen kann. Das Kindermenü war lecker und reichhaltig. Der Service durch Tom ist besonders hervorzuheben, aufmerksam, unaufdringlich und sehr zuvorkommend, wir haben uns sehr wohl gefühlt. Weiter so.

Tight tables, unfortunately not good food, chaotic service.

It was really great with you. Thanks for the great service. The two waitresses were above average

Was great. The service was very nice and the food tasted very good!

Nice restaurant with a good concept. Staff nice and accommodating. Indoor and outdoor seating. Good selection of food and drinks. The price is pretty high in my opinion.

In my opinion, it has diminished in recent years. The burger was okay, but the prices were steep for the amount of food

hello ha it was very tasty, friendly and cozy, I would love to come back

Another visit and once again a great success. A great service team, friendly, attentive and child-friendly! Very tasty food and despite it being a bit fuller this time, there was hardly any waiting time between ordering and food on the table. We would like to come again!!!

When we arrived and asked for a table outside, we were only told that we could sit down. We had to move benches ourselves. We then waited 10 minutes for the waiter to take the drinks and give us the cards. Then the next 20 minutes passed and we got our drinks, like a beer that only had lint in the foam. An eternity later, we were given another beer and our food was taken. This consisted of cold burgers, hair in the fries and the toppings for the dessert, which cost €1.50, consisting of 8 gummy bears. After the lunch special was overcharged according to our invoices, we were told that this was not true. After further back and forth, the service person said that he had miscalculated the beer and gave us €5 back each. When we finally said something was wrong, the service person turned around and went in. The seating consists of benches on which it is not possible to sit for more than half an hour. Service, food and seating a disaster.

We come from the Uckermark and were here for the first time. Very nice and attentive service staff that responded to our wishes. Food was very tasty and fresh. The ambience and theme is fantastic with great attention to detail. Starting with the menu and ending with the toilet. So the idea and the implementation are great. We would like to come again... Sandro & Lisa

Nice atmosphere and nice staff, but the burgers taste like Mc