Okinii Bonn in Bonn - Telefonnummer, Reservierungen, Bewertungen

NEVER AGAIN!!! I gave one star because you can't give zero stars! We already knew this restaurant chain from Düsseldorf and Cologne, where we were totally thrilled. For this reason, we reserved a table in Bonn and were left standing at the entrance for 20 minutes when we arrived, even though there was hardly anything going on in the shop. Even when we made our presence known, no one spoke to us. Well, it can happen, we thought and looked forward to the food. It was now around 9 p.m. When we finally got to our seat, we ordered some sushi with salmon and shrimp as well as fried shrimp and fried noodles via tablet. IT WAS INEDIBLE! We have never experienced anything like this!! The salmon was very pale and also smelled quite fishy. This is not the case with fresh fish! The shrimp were fried so dead that you would have thought they had been warmed up again. The fried noodles tasted like they had been warmed up in a burnt pan. Burnt remains were also mixed in. Absolutely inedible. Our drinks didn't come until the first round had already been served. We were probably the last guests and got the leftovers. At least that's how it felt. The cushions on the benches are partially rocked down. We just wanted to leave!!! When we confronted the service about the poor quality of the food, they were very nice and understanding. However, we were still charged almost €80 for this disaster. We observed several employees sniffing the fish when we brought it up. This was then confirmed to us by the service staff. First it was claimed that the fish was thawed the day before (which is an absurdity in itself) and then served and later it was said that the fish was “only” a day old. Just really disgusting. When we asked again whether there was any way we could be accommodated because the food was really so BAD, it wasn't answered either. You can't offer something like that to guests!!! We ordered Queerbeet off the menu and had more than half of it returned. The restaurant owner himself did not appear before our eyes. Really generally a bad overall impression and an impudence! When visiting Bonn, choose another sushi restaurant.

Overall, it was our first time in this restaurant and we didn't expect that such an interesting game system existed there. You have eight rounds with five dishes per person. This means that we had a total of ten dishes per round for two. That was pretty exciting. We were very full and only managed six laps. It was very pleasant that the staff constantly cleared away the empty plates. This was very quick and very tasty. An added highlight was that the waitress offered us ice cream that we hadn't seen on the menu. Overall we give it a rating of 10 out of 10.

Very tasty food, unfortunately my beloved bananas with honey were not available. Staff very nice, nice atmosphere

Wow, my personal top 2 sushi restaurant. Service was very, very nice and friendly. You order from a tray, which is pretty awesome and cool. I recommend it to anyone who has money and dares to spend something. 10/10

A disgrace of the gastronomy! Food cold, old, one employee in the store is asleep, the other is on his cell phone. Ready food stands around in the kitchen for 10 minutes with a complete overstaffing of staff, the cook with his arms crossed. Congratulations, dismantle the hut. Employee comes to eat with a McDonald’s bag… says a lot, doesn’t it?

Wir sind sehr enttäuscht! - Getränke hat so lange gedauert - Essen hat auch lange gedauert, alle Gerichte, die heiß ankommen sollen kam lauwarm bis kalt an, bestellte Speisen sind nicht alle gekommen - die Speisen sind lieblos auf dem Teller angerichtet im Vergleich mit anderen Restaurants - Der Raum wo wir saßen war kalt. Fazit: Es gibt wirklich viel bessere und gute Sushi Restaurant als Oikinii.

Rarely have I experienced such poor service as here. We had dinner there for our anniversary and were just outside the door after the third round. When we came back our entire table was cleared including drinks. We then asked the waiter about it and received a dry “Oh, I thought you had already left.” I then asked him to bring us at least one new drink and we were given half a cola glass because the other one was also half empty?! We had already lost our appetite, but after everything had been cleared away, it was an impertinence to put HALF a glass in front of us. An apology was already too much for the young man; at least a whole drink would have been the minimum. We were then able to eat dessert with our hands as no new cutlery was brought to us. We will never visit again, that was impossible. You can really eat better in Bonn and the surrounding area and have top service.

Incredibly good food that offers everything your heart desires, from sushi to Asian specialties. The ambience is extremely cozy and modern, as well as stylishly lit. Despite the restaurant being full, it is possible to have a conversation at a normal volume. The service was extremely courteous, if not textbook. All in all a recommendable local

Too loud, food was mediocre, friendly service

There were 4 of us with a stroller, waiters were overwhelmed when we asked for a table in a corner for space and breastfeeding. The food was brought to the table quickly and tasted very good. Unfortunately it is not possible to check orders, a few dishes were not brought, but we did not receive the plates we ordered. Staff not very friendly. In terms of price, we found it a little overpriced, especially many dishes were available for an additional charge, despite the expensive dinner menu at lunchtime (just under €35/person). We won't necessarily go there again.

It was midday, I don't recommend the fruit salad but the bananas are great

It wasn't even a weekend, but a very pleasant lunchtime. Some dishes arrived after 30 minutes, everything was mixed up and even drinks were booked incorrectly. If we hadn't figured it out ourselves, we would have paid €5 more for nothing. Never again

Meat and fish quality not good. The meat is not aromatic and the fish already had - how do you say "taste". A lot of different sauces end up covering the entire meal and it feels like you're sucking on a Heinz BBQ bottle. What I advise against: anything flambéed. You can still taste the gas on fish and meat - a dream! The ordering process: wonderful! First pull out your own smartphone, the waiter has to activate the “table”, 1st QR code for WiFi, 2nd QR code for the card - why no 3rd QR code for the toilet? Then you order, right? And then… first of all, the 1st of 10 items kills. After 3 minutes the second, after 20 minutes the third and after an hour the order is complete. Drinks also come unusually very late - around 15-20 minutes. And the process ingeniously creates a feeling of satiety. Then after an hour you'll be full and then there'll be a little bit left over. Then you ask the service to pack up the rest and now hold on tight: Then they charge the opened dish at the full takeaway price. Halelujah! Then the ambience: quite loud music, tables smashed, scratched, order receipts lying in the food and the sauce, hectic staff and arctic cold - in God's name it's cold there. The price doesn't match what you want to be.

Orders are placed via the app. But no one can understand what comes to the table from the last order. This means that it can happen that something that was ordered a few times ago is not brought to the table at all. The concept is cool, but it's executed very poorly. The comprehensible thing is missing. Better go to another restaurant.

Our meals arrived so slowly and irregularly (sometimes to the wrong table) that we had to wait a long time between rounds of orders. This meant that after 5 rounds we no longer had time to order any more, even though we were all hungry enough for 8 rounds. As a result, everyone went home hungry. Too bad.

Unfortunately, my last visit to Okinii was a mixed experience. As long-time guests, we have always appreciated the fresh and high-quality food, but this time we noticed that the quality of the food had noticeably deteriorated. Unfortunately, the sushi rolls were no longer as fresh as usual. The selection also seemed smaller and less creative than before. The miso soup was particularly disappointing, as it barely tasted like miso and was more reminiscent of warm water. However, what saved my visit was Ms. Esengül's excellent service. Despite the disappointment with the food, she managed to make our stay more pleasant with her warm and professional manner. She was always attentive and quick to help. Their friendliness and commitment enhanced the evening and showed that good service can make a crucial difference. I very much hope that the restaurant will bring the quality of its food back to its old level, because with employees like Ms. Esengül it already has an absolute top talent on the service side. Conclusion: Food: 3/5 Service: 5/5 (thanks to Ms. Esengül) Overall rating: 3.5/5 We won't visit the restaurant for now and will give it another chance in 6 months in the hope that the quality of the food will improve again.

Went there for the first time today and ate more than delicious. The staff was very polite and helpful. Since we didn't yet know how to order from our cell phone, they tried very hard to help us. Price/performance is also good, of course it always depends on how much you can eat. All in all, if possible, we'll go again. Lg

It's always delicious, varied, and the service is friendly and in a good mood. Unfortunately, we still can't find the right jump, so you're guilty of the deadly sin of gluttony every time. Three Hail Marys later, body and soul are back in harmony.

Not mine! As much as I can appreciate the many little things, it's just as important to me that I get what I order and that's where you lose track of everything. I can order every 15 minutes, but that doesn't mean I'll get what I ordered within 15 minutes. Because everyone at the table orders things, food arrives irregularly, without me being sure "that's mine", or at some point after the second round I had the overview "that's still in the flow"... Then at some point it comes Point where you ask yourself: "Is this still coming, or do I order again? And if I order again, will I end up with 2, can't finish them and have to pay for the excess?" That stressed me out... and since the waiters were about as stressed as I was, I didn't want to upset them either

First of all, we were there once at lunchtime and everything was fine. But evenings are absolutely not recommended. Too many tables for this all you can eat concept. 1. Food that was ordered in the first round at 7:57 p.m. was delivered at 9:41 p.m. 2. Food didn't come at all. At least 6 dishes did not arrive 3. The portions are sometimes half as much as lunch (but costs significantly more!) 4. Even sushi is sometimes made very carelessly. A suhi with cream cheese and carrot, see picture. 5. A 0.75l bottle of water for 7.50, even though 9l costs €12 when I buy it, I think it's a joke ;) 6. Selling the whole thing for €33 is also a disgrace :) If the concept worked or the quality of the food was good, okay. But it's absolutely not justified and I hope that more people will rate the restaurant from last evening.

We went here again after a long time because the food wasn't good for a while. This time we tried it again and were pleasantly surprised. The food is again really good and the staff's friendliness was particularly noticeable. They were particularly nice when dealing with our five-year-old daughter.

I used to be very enthusiastic, but now I'm disappointed. The food is bland, of extremely poor quality and is carelessly prepared and thrown onto the table. The service is no longer friendly and no longer clears the tables. Drinks take forever. Tables broken and toilets dirty. This is no longer justified for the price.

Never again !!! If I could I wouldn't give a star. Starting with the cleanliness of the place, we got there and first had to clean our bench because it was very dirty. Then to the food, I've never had such bad all you can eat!!! At 33p, it's not cheap and I've never seen such bad food and, above all, so little! Especially since we had to wait a really long time for our orders, which were cold and incomplete. I can't recommend it! Lousy.

Unfortunately it has nothing to do with sushi! Everything had a strange aftertaste, almost everything had paprika/chilli powder on it... The broccoli was hard and cold... The grilled salmon was bitter and dry. Most of the sushi tasted musty and some of it was inedible! I don't even want to start with the process!

I think it's very good here, you have to like the concept of okinii, but if it fits you like it, and the price is great too!

The food is delicious but unfortunately the service is getting worse and worse. You wait a long time for food and drinks. We had dinner in the evening and the restaurant gradually became a little emptier. But it took longer and longer for the food to arrive. A pity

Unfortunately, the food wasn't really convincing. Sushi was mediocre and there wasn't really much choice. Unfortunately the fried food was very greasy. The service was quite nice but unfortunately a bit overwhelmed. Orders from the respective order rounds sometimes came much later or not at all. The drinks took forever. The store is very stylish and also nicely air-conditioned.

The dinner costs 33 p.p. Not cheap, but the selection is really very wide. The quality of the sushi is above simple supermarket sushi, but it doesn't go much beyond that. Fried and fried dishes in particular often taste almost exclusively of fat and are very heavy in the stomach even when consumed in normal quantities without overeating, so that you have problems even several hours after eating.

Great place! I booked a table for quite a big group and the Staff was very accommodating, Fun concept where you order in rounds of 20 items per round, the only downside was that some foods would take quite a while to come, such as we had already ordered and got the new round before these dishes came.

Unfortunately, quality has deteriorated significantly over the years... My first visit to Okinii Bonn was shortly after the new opening in 2019. The still new restaurant impressed with a modern ambience and spacious dining area, where you could relax wonderfully even after the all-you-can-eat buffet. The fast service and friendliness of the employees were particularly impressive. No matter how busy it was, the team remained attentive and helpful, and orders were served quickly. The all-you-can-eat buffet was a real highlight. The quality of the food was consistently high, and the wide selection of sushi and other Japanese specialties left nothing to be desired. Particularly noteworthy are the excellent cocktails and homemade lemonades, which perfectly rounded off the culinary experience. But over time the quality and selection of the food has declined significantly. Previously sought-after favorites such as rib eye ramen, delicious sushi with mango or duck, or even just fried duck with the sauce served with it have been removed from the menu. The delicious sashimi with tuna that was previously offered in the dinner menu can no longer be found. Unfortunately, the vegan menu doesn't convince me at all. The quality of the sushi rice has also deteriorated significantly - the typical sushi taste didn't come through and the rice seemed carelessly put together. I was also very disappointed with the service on my last visit. Orders only arrived after two to three rounds, and our last order was completely missing by the time we were ready to pay. We were already full! My last visit last week was a huge disappointment and unfortunately will probably be my last. Does anyone know a good alternative? Or is this perhaps an isolated case from Bonn due to a change of ownership, and the other cities still impress with the well-known Okinii quality?

Everything is wonderful. Our service, Ms. Esengül, was particularly friendly and really took great care of us. We'd love to come back

The food was excellent, but unfortunately the all-you-can-eat ordering system kept sending parts of our orders to nirvana. You select 20 parts, but only 17 end up in the overview. Apparently this is not designed so that four people with four cell phones can actually access the same order at the same time. After we agreed and only visited the website one after the other, it at least worked, but then parts of the order still seemed to get lost somewhere between the kitchen and the table. In the end, one or two parts were missing from each of our five or six rounds of ordering. Of course we were still full, but it was a little annoying. Was there just too much going on on Saturday evening? You should check on a weekday. However, given the prices for the all-you-can-eat menu, you kind of expect things like ordering to go smoothly. We have never had such stress in other stores that work with their own tablets. There were one or two f-ups, but not consistently. It's actually a shame, because as I said: The food and especially the drinks (sodas) here are really good.

The food itself tastes good but the system for ordering the food is totally bad...always small quantities and you have to wait 15 minutes until you can order again Wait, wait and wait

-The food is good -Tables are not cleared (only on request) -You only have 2 hours and sometimes you wait 40 minutes for dessert -Sometimes something is forgotten and then it comes when you are about to pay

Hello, my wife and I came over the weekend, it was our first time in Okinii. We were hoping for delicious hot food and good service. As a result we got a cockroach in the sushi. The staff wasn't friendly, there was a cockroach in the sushi, they took the plate away and said they didn't have time for my requests. The food was not tasty, cold. Nuri and Siso reacted as rudely as possible to my comment that the food was unprepared and cold. They said if you don't like something you can leave it. I am disappointed in the restaurant, the price does not correspond to the quality, almost all the food is worse than at McDonald's

Food was okay, nothing special A bottle of water takes about an hour from the time you order it until it arrives at the table Empty plates remain at the table forever

Everything very fresh and delicious! We've been there several times now and each time it's delicious and satisfied. Service is also very friendly.

Cocktails not recommended unless you feel like 90% ice. Food ok. The waiter spilled Cola on our things and when he remarked that 90% of the cocktail was ice, the only thing that came back was that for 3 waiters the food still arrived in an acceptable time. :/ Overall, not a successful evening!

Very cool sushi all-you-can-eat with a good system where you can order via your cell phone. The food is always of really good quality and tastes very good. Another suggestion I would make for improvement would be to perhaps be able to pay via cell phone.

Delicious food, great cocktails, very nice staff, funny concept. All you can eat within two hours. You can order several “rounds” of food, all via your cell phone or tablet. You will definitely be full. Only one star deducted because the orders and rounds of food were very mixed up when served. Would have found it better if one complete order came one after the other. But no matter, we would love to come back.

Good shop with fair prices. If you're hungry, you'll definitely leave with a plus

Unfortunately this time we had a negative experience, after an hour and a half our second order hadn't arrived in full either. When you have two hours for five orders, it smells like it was intentional, especially since it was the same at our neighboring table. Kitchen seems to be a bit overwhelmed, but that shouldn't happen in a restaurant of this size. It probably shouldn't be the first time that it was a bit fuller. The food itself was once again great - when something was delivered 😉

This lunchtime we visited the Okinii and decided on the lunch menu, which is about twelve euros cheaper than the evening menu. Despite these savings, the selection of sushi was unfortunately limited. Although there were some dishes that we wanted to try, the quality of the sushi was only mediocre. It was also missing some standard dishes like the Inside-Out Avocado Salmon Roll, which we missed dearly. Ordering is done via a telephone system, which proved to be not entirely reliable. Apparently one of our orders wasn't submitted correctly, so we had to resubmit the order after several minutes of waiting. In addition, some dishes did not arrive as ordered, for example without salmon. However, this was quickly and easily corrected by the waiters. Another point that stood out was the different waiting times between each course. This made planning the meal within the 2 hour ordering time difficult and resulted in us almost running short on our last order in the end. What should be highlighted positively, however, is that the restaurant is clean and nicely decorated. The toilets are also in good condition, which improves the overall impression. Overall, Okinii certainly offers a wide selection that may appeal to some guests. For me personally, however, quality is more important than quantity, and unfortunately the Okinii wasn't entirely convincing here.

The Okinii offers a lot of choice and is ideal for trying out new things. However, not everything is on the same level: while the gyoza, some sushi makis, one of the noodle dishes and the sesame ice cream tasted really good, most of the dishes are rather average. Given the very high price, you have to realize that you are paying for the selection. The individual dishes cannot compete with specialized restaurants in a similar price category. So far so good. When I list the negative aspects, I feel very small-minded myself. Most of it wouldn't be that bad, but unfortunately there were a lot of little things: first of all, the restaurant was noticeably cheaper a while ago, but in return you save on ordering tablets. Guests now use their own smartphones, although old functions are unfortunately missing. Of course, the food never comes in the order ordered and of course some things didn't come at all, which isn't a bad thing with an all-you-can-eat. Of course, a few things came instead that we had definitely not ordered even after comparing them with the order history. What's more annoying is that today even more dishes cost an extra charge than before (2 euros extra for a fried Oreo while fried Raffaellos are included in the price?). And that there is apparently no more sushi with salmon and avocado (it either includes salmon trout or a thick piece of surimi). The mini bowls contain a disproportionate amount of rice to fill you up cheaply, the miso soup was bland, fried vegetables and edamame were prepared without salt, the steamed broccoli was cold, the gyoza are ready-made products (€8 per bag at go- Asia in the Kaiserpassage) the noodles were overcooked and almost mushy. Mineral water costs one euro per 100 ml. As I said, it sounds very negative when listed - but overall it was still tasty. The service is friendly but also discreetly understaffed. Good service, for example, simply refills empty ginger, here we didn't get any new ginger despite asking. I really don't blame the poor people, this is bad personnel policy. In summary, Okinii is good for people who want to spend €50 on a taste of a variety of Asian/Japanese dishes. For example, if you want to try sushi or don't know gyoza and have never eaten kimchi, something new awaits you here! But I would leave it at that, because the appeal of diversity suffers from the many little things.

I went there with 2 of my girlfriends and we loved it! We have already been to Okinii in Cologne, where we have had good experiences. Our waitress, Ms. Esengül, was incredibly nice and was also able to give us recommendations for drinks. The food was of course very tasty. We can only recommend it and will definitely come back.

I just wanted to say how great our visit with you was. A huge thank you to Esengül, who really impressed us with her wonderful service. She was super friendly, attentive and gave us perfect advice. Thanks to her we had a really nice evening!

So just sitting here, I have to say, man is getting tired of waiting, and so he pays with more air than food, what a shame ☹️

The food was okay and tasty, but the waiting time was very long. We sometimes waited 20-25 minutes for orders and even waited over 1 hour for 2 orders, even though we informed them twice. Only after the kitchen was closed three times and 20 minutes before closing time was our last sushi brought to us. (With the apology for having misunderstood us a third time) At a very busy time I would understand it, but with 6 tables to be served I find the waiting time very long, almost outrageous. A return visit to Okinii will therefore not be an option for us.

Sweet waitress service and food top

Everything went great as always, the food was very tasty and on the table very quickly, there were no waiting times despite the fact that it was quite busy and our waiter (Nuri) was very friendly and accommodating. It was just a little too fresh for us in the t-shirt, I would have preferred to take a sweatshirt jacket with me :) otherwise everything was great👍🏻

Very good! The food is super tasty and Nuri is a friendly, competent waiter. I just thought the music was a bit too loud.

I'll start with the only positive thing: ONE of the waiters was very nice and attentive and tried to improve everything according to our wishes, which one person can do in this system. Otherwise: never eaten such bad sushi (if you can even call it sushi), oversalted dishes, didn't get the dishes, got them twice or three times, tables weren't cleared so there was no room left, stupid sayings from the barely legal waiter like: " Yes, I wouldn't have ordered that if I were you!” if you had something to complain about in the court. Served raw chicken skewers. So all in all: you're better off at any snack bar on the corner and, above all, you don't pay €33.95!! I won't come back again.

Chaotische Auslieferung der Bestellungen, Essen welches man bestellt hatte wurde nicht geliefert, Essen welches man nicht bestellt hatte wurde geliefert, Service konnte/ wollte nicht helfen. Es wurde nicht abgeräumt, Qualität der Essens befriedigend, insgesamt zu teuer. Nicht empfehlenswert.

We were very disappointed. Chaotic ordering, getting food we didn't order, not getting food we ordered. Service didn't want/couldn't help us. Quality of the food was max satisfactory. Dessert (cheesecake) frozen hard. Definitely bad price/performance ratio. Way too expensive. A pity.

There were three of us there for dinner, it was my second visit and everything went very well. Georges in particular was very friendly, relaxed and provided courteous service. He always brought things over to us and, which is very positive, took the old plates with him. He also made us aware of the ice cream, which could not be ordered via cell phone, and then took care of orders that were not delivered. Super friendly employee.

So the food is really good but if you sometimes have to wait 30-50 minutes for the food it's like hmm it doesn't have to be that way but the service is very nice and tries everything possible to make it as pleasant as possible and the ambience is Japanese But otherwise the food is relatively normal and the music is based on dance and funky and has no connection to Japanese culture and okinii advertises with eating, discovering, experiencing Japanese. I know restaurants that are slightly better in terms of price, but you can go there

App ordering and speedy service. The sushi was good for what you're getting, the seared salmon one was so good!

Has decreased significantly since last time.

Above all, our visit was characterized by Esengül. Incredibly friendly and attentive waitress!

I actually love it here but it's too expensive Too confused with more than 4 people it becomes really tiring to order because you've been waiting on a few things for ages Sometimes things don't arrive until laps later... And it is really very expensive But really really tasty Very clean and nice shop itself

Have eaten here several times. Food and homemade lemonades are top. The young waitress that evening. (Mrs. E.) delivered outstanding service, super friendly and every plate was told what was on it 👌 unfortunately we didn't receive our dessert because we were out of the time slot. To compensate, there was ice cream, so good gastronomy and service should be good. Everyone was full and more than satisfied. See you soon again

People once got food poisoning here

The service was great except we both got food poisoning afterwards.

Very nice waiter with the white shirt. ✌️I think his name is Siso. This is what a shift manager should be like! ❤️

The quality of the food was not sufficient for the price. The rice is sometimes hard, prepared without love and the vegetables are sometimes too soft

Everything's great... Always happy to come back :)) The service team (this time Gyan and his team) is always professional, courteous, attentive and just nice. ..Food is always very good. Modern furnishings...everything was very pleasant...

Food is carelessly prepared, the all young staff seem overwhelmed, you have to use your own cell phone to order, drinks are totally overpriced

I have already eaten at Okinii at different locations and unfortunately I have to say that I liked the food at the Bonn location the least. The rice tasted very acidic and dry, some of the fish was very cold (as if it had just been taken from the refrigerator) and the vegetables such as broccoli tasted very sour. The Horensoe Gomae salad (with spinach) was incredibly dry, sticky and also sour, so I couldn't finish it. I didn't like the sushi at all either. To drink we had a cola, although the carbonation was missing. A new glass was brought upon request. Other dishes like miso soup, gyoza were quite good, but that was it. In general it was very warm in the restaurant and the ventilation was not turned on as I have seen in other locations). The music also seemed to be louder than usual, so the noise level was loud along with the other guests. The waitress who gave us the code at the beginning so we could order on our cell phones seemed very bored, couldn't open her teeth when talking and therefore seemed very unfriendly. A waitress who brought the food and cleared plates was again very friendly and quick. (Hence the 3 stars as an overall result, otherwise I would have only given 2). My conclusion: The price for an all-you-can-eat menu was ok, but the food was a disappointment. We definitely won't eat here again.

The quality of the food on Sunday, April 14th at 3:45 p.m. was unfortunately poor. Some hot dishes were cold, the sushi didn't taste good and the minced meat soup was too salty. The staff seemed tired and moody but you can still tolerate it and partly understand it. The store was stuffy and didn't seem air conditioned. It was 24 degrees outside. The final total for 1 adult and 2 children was around €80 including drinks. For the buffet it was satisfactory. Gastronomy is also a tough business. I must have had a bad day. They could do better. A pity. I hope other guests were luckier than us.

Food was Great But service was terrible, I asked for a fork for my friend about 4 times before it was given to us. we were served the wrong drinks about twice and the people there were so passive aggressive. Wouldn't go again. way too overpriced WATER? and the Website we were given to order our rounds didn't have half the food on there and was bugged half the time.

Everyone should have been there at least once... but you should also have a really good appetite considering the quantities that come together!! :-)

The service staff are great! Fast, on the ball and very friendly. You would get 5 stars from me. The food is quite okay. Classic All You Can Eat. Unfortunately, you have to order the food using your own cell phone. Since I generally make it a point to put my cell phone aside when I'm in society and pay full attention to the person I'm talking to, I'm not convinced by the concept. A generic tablet could be seen in review images, but this was not available on site. Unfortunately, the dishes ordered are prepared and delivered in a completely uncoordinated and jumbled manner, which means you completely lose track of what is to come. Example: Things that were ordered in round 1 arrived in round 5 when everyone had already had dessert and was full. Another point of criticism is that there are some interesting dishes that can only be ordered at an additional cost. With All You Can Eat with a fixed price it's pretty questionable. Unfortunately, the concept and the delays in ordering could not convince us.

Ich war heute zum ersten Mal in diesem Lokal. Die beiden Mädels (ich denke Geschwister) haben uns während unseres Aufenthaltes immer beachtet und bedient. Sehr sympathisch! So stelle ich mir richtigen und guten SERVICE vor! Schade, dass die beiden kein Trinkgeld annehmen durften. Das sollte die Restaurant-Leitung schnellsten verbessern.

There is Coca Cola light 😃 The food is a matter of taste Ordering is only possible via mobile phone 😢

Good experience here, food top as usual at the Okini branches but the service stands out here. There were very stressful customers sitting next to us and the service always responded confidently and friendly.

Very tasty food, great service, pleasant atmosphere. We were thrilled by the lovely service employee Esengül. Always a genuine smile on his face, super friendly and competently advised.

The food was delicious and the waiters were really friendly too! We hardly had to wait for our food and the cocktails and lemonades are also great! Definitely one of my favorite restaurants from today! I would definitely recommend the restaurant!!

Very tasty food, just a little complicated with ordering the food but it is explained.

We often and happily went to Okini, often as a large group, today we were very disappointed, waiters were very hectic, the food was slammed on the table, the waiter with the beard was particularly "friendly"... portions are much smaller There aren't many dishes anymore, everything was bland and tasted the same, I don't think we'll be back

The supposed beef fillet is tough and more reminiscent of goulash, spinach comes to the table cold, after a while you lose track of what you have ordered and what you haven't ordered, the dishes come completely uncoordinated and mixed up

Very nice and chic restaurant, we were there in the afternoon without making a reservation and quickly got a place for 5 people. Later in the evening it was then fully recommended to reserve a place there in advance The food is very tasty, the staff is very friendly, you order with your own cell phone. You scan a QR code, you get a code from the staff and then you can order immediately with your own cell phone

Unfortunately, not quite what you can expect for the money: Chaos with the food ordered, sometimes it wasn't even delivered several laps later, drinks took an extremely long time, empty plates and glasses were only cleared away upon request/notice. 3 out of 4 waitresses were unfriendly, some of the food was literally slammed onto the table. Yes, it's an all-you-can system, yes, it's packed, but at just under €34 per head I can expect more than just a fast food feeling.

We are always greeted very friendly there. The employees are nice. We were particularly pleased yesterday with lovely Esengül. Such a sweet mouse. So feel free to let her serve you. The only thing that bothers me is the music being too loud. You can hardly communicate

Quality of the food according to the concept and the price level. The following points that were not perceived as positive: - very long waiting time until orders are at the table - Cutlery for children only came with the 3rd round - The waitress leaves us standing when the next table quickly wants to order something else - Payment request sent via website and then waited 37 minutes Overall, the guest room is quite large and there is appropriate background acoustics. Stylish, which I really like. Sanitary facilities are ok considering the number of guests. My guests and I were not impressed by the concept and a follow-up visit is unlikely. KO criterion here: service and time window.

It was good but it used to be a bit better

So... the food, if it came at all after 45 minutes, was really tasty. These times are unacceptable in my opinion. In addition, the staff is not particularly friendly and very hectic. Even to pay we had to wait 45 minutes and speak to the waiter twice, who wasn't very interested. Instead, he chatted at other tables.

The service makes a lot of effort, but of course it's not easy to set up every customer's cell phone and explain every time how to order. Since I really can't stand the fact that cell phones are left on the table while eating, I lose one star because of the concept. In the past, you only had a tablet at the table for ordering; at least messages don't pop up there all the time. Food arrived warm, but like many others, it arrived very late, so you had to eat beef skewers after dessert. The price is very high, but this is probably also due to the expensive rents in the city. I would say that if a few tables were left out, the service and kitchen would have more time for the food and many people would come back. Personally, I won't be coming back, but the reason is not the very hard-working staff, who unfortunately didn't have time to clear away the mountains of dishes from our table.

Wir waren heute sehr enttäuscht essen war lau warm und es hat ewig gedauert bis es kam. Dann kommt hinzu das die Tische um uns herum nicht einmal abgeräumt wurden , so wie es sich bei uns auch gehäuft hat. Es wurde nach Ingwer und Serviette gefragt kam nie an.

It was very disappointing today, very dirty, no tables were cleared and the plates and glasses were piled up at our table

Typical restaurant from this chain. Neat and nicely decorated. Food of known and good quality. I was particularly surprised by the service. I've rarely seen it so attentive (it wasn't too crowded). Prices are ok.

Unfortunately, it was prepared carelessly and not really tasty and served in an unfriendly way. A pity. Düsseldorf, Dortmund and Cologne are great

And no! This isn't my first time in your restaurant. And I asked your employees about the second round whether it even matters today?! And still didn't get a reasonable answer. These “90 guests” are with you for the first time and will definitely never come back after such experiences. Service is zero!

Great food in a great atmosphere. The service was super good. Our waitress was Esengül, who did a perfect job and was extremely friendly. We would love to come back 😊

As always, very tasty, the food came very quickly at first, but when it got a little later, the staff didn't seem to be able to keep up. Tables full of plates, empty glasses piled up on the counter. We waited 30 minutes for our ice cream order to be responded to. Our guess was just understaffed, but everyone was very friendly.

There is only all you can eat, you order via an app, the service constantly brings the wrong food and for 32 € plus drinks, although the sushi was okay there is no more than two stars in it, sorry.

I tested the evening buffet for around 30 euros. The selection of dishes is diverse. The problem was that you ordered round after round, but the food always arrived too late or not at all. This means that you end up having to eat everything at once. Otherwise, I noticed that there weren't enough waiters for so many people. These are also very disorganized and slow. Maybe the concept can be reconsidered and optimized.

Very good food for a really good price. There is hardly any waiting after ordering and everything that arrives tastes very good. The ambience is very modern with beautiful eye-catchers that round it off. The service here is also very nice and competent. All in all a very good place to eat!

The food was really great and high quality. Plus, it came very quickly after you ordered. The all-you-can-eat was very worth it, although it was a bit expensive. I would just like a slightly larger selection of sushi, and paper towels in the toilet instead of just a hand dryer. Overall, great and highly recommended.

Wow!! I enjoy sushi and Asian cuisine, it's my fav and i have eaten it in multiple places, different parts of the world. Food in this restaurant is fresh, nice. It is not a buffet, but it is all you can eat. It was 3 of us, and we could make 12 rounds with 24 portions in total each time. Portions are small, but you can order several times. We were full after the 3rd round. We went for lunch and the place was busy. My friend reserved the table for us the day ahead, but what I have seen is that the place is big and it can fit so many people. It is clean. Service is fast. Although It might take them a longer time to have you seated as you come in. I really loved it.

The food wasn't great, but the service (Esengül) was super nice and accommodating. :)