NORDSEE in Hamburg

I can completely understand why this shop has so many bad reviews. I wanted to eat the catch of the day there today, plaice with side dishes. When I ordered, the fishmonger told me it would take a few minutes, that I should sit down and that I would get it as soon as it was ready. Since I was sitting about 5 meters from the counter, I was actually pretty easy to spot. After a few plaice had finished frying and were placed in the display, I thought my food would be ready. Guess what... after waiting 20 minutes, I went back to the same fishmonger and asked what was happening to my catch of the day... wide eyes and a request from him that I should order there first. He couldn't even remember that I had already done that about 30 minutes earlier... by the way, I was standing all alone in front of the counter at the time, impossible to miss. In a truly arrogant and rather condescending manner, he then commented that if I wanted to eat now, he could get something ready for me. But then he didn't need it. I really can't recommend the Nordsee at all. On top of that, there was also a woman behind the counter, so two staff members, neither of whom had much to do. Since almost all the tables were pretty dirty, there should have been enough time to clean them, but hey... if you're not getting any food, you probably can't demand clean tables either. All in all, a total no-go.

Ordered chips and fish. Paid for a large portion but received a small one. Chips from the display that had been sitting there for a while because they were absolutely cold. While eating in the restaurant, a mouse was running through the store. When we pointed this out to the salesperson, we were literally told, "Oh, it's always there!" So why isn't anything being done about it? When we looked in again today out of curiosity, we saw mouse droppings in the corner of the large bench. An absolute no-go in the food industry.

Very friendly service, good food – I love their breaded shrimp! The only thing I don't like is their remoulade. My only complaint is the cleanliness. Although there were plenty of empty seats, it was difficult to find a clean one because the tables aren't wiped down after each guest. I'm glad the company offers coupons that let you eat at NORDSEE for much less. Overall, I recommend it.

We like to eat fish, but unfortunately, that wasn't the case this time. The staff was friendly, but completely overwhelmed with the work and preparation of the food. When I asked them to open my bottle, they gave me an opener; service can't be beat. Apparently, no one here has ever heard of cleanliness. The tables weren't wiped down in between meals, and the flowers, if you can even call them flowers, had a very strong smell from the flower water. It's a shame, it was a lovely North Sea restaurant, but not for us today. We won't be coming back.

I paid €13.49 for the meal (fish menu + side dish + drink) for a dollop of tartar sauce, four potatoes, and a piece of fish. This is pure rip-off. Only afterwards did I see that there was a "weekly special"... they could have recommended it, which would have saved me €5, because then the price for this small dish would have been justified! The meal was still delicious. The employee was super annoyed and had prepared the meal incorrectly for a customer in front of me. She corrected her mistake by scraping back the wrong part of the food, which is absolutely disgusting, especially when the customer already had the plate in their hand. Touching gloves and money while paying is taboo and should be reported, as it is anything but hygienic. The same employee wanted to charge me almost €3 on top of that because there was no still water at the counter, only sparkling water for the meals. Of course, I asked her about it, and only afterward did she correct the mistake. I've never seen such a bad North Sea. Please retrain the staff in service and hygiene. !!!!! Unfortunately, this will be the first and last time I'll be here, even though the food is delicious.

Yes that’s in a mall but the service is very nice , the prices are affordable and the dishes were really good . I recommend a stop if you have to eat quickly for a good price.

I always find it remarkable how much effort people can go to to ignore a customer. The food is great but you usually wait longer there.

The fish is delicious and mostly fresh. The employees are friendly and coupons from the app are accepted. The price-performance ratio isn't bad either. Recommended!

Good morning everyone Last night I wanted to eat at Nordsee, there was only one person in front of me and I waited so that the guest in front of me could be served After it was my turn the boy looked at me and left. I stood at the treasen for about 2 minutes then a second guest came and he looked at him too The new gas Looks at me I the guest without words we left The store is not recommended Sory

Clean place with friendly people behind the counter. Delicious fish at a fair price

Not recommended. Anyone who spends money here has only themselves to blame. I had baked fish in a bun, which was definitely not from today and was cold, for €6.49. Once and never again. No clean table, food on the floor.

The food tasted super fresh and we were served extremely friendly, there was nothing to complain about.

The food is an absolute no-go. We had mixed box (shrimp, fries, fish nuggets). Everything was cold, dry and tasted like nothing!! It was almost empty but the forks were missing and not particularly clean. Never again But it was different, which is a shame!

Friendly and courteous employees The food was great As a family we felt comfortable there

What's the point in a package, there were fewer fish bites in it as stated, I only had 2 pieces of fish even though I ordered a large portion and the packaging looked opened, I'll never order anything there again

Next time please only pack fries in the shrimp & fries box, otherwise you will be upset that only 3 shrimps were packed!

Delivery service is a complete joke. Delivers half of the order without an invoice. When you notice that something is missing, the delivery person gets annoyed and says that you should call the branch. At the branch, the employee Aynur Tefeci tells you that after an hour she still can't reach the driver and probably finds it quite strange herself. To my horror, she asks you to pick up the missing goods yourself. It is very dubious for the company to designate such employees for customer service.

The food was given cold on site and no request was made The lady was very unfriendly The Turks who were working were also very rude and rude

Competent advice and good food!

Good quality and nice employees!

Delicious food, my roll looked exactly as it tasted - very good!! My friend's plaice with fried potatoes were even better! The young gentleman at the counter was able to give me great advice and was very friendly. Gladly again!

The redfish fillet consisted mostly of breading. The bill said 0.4l of water, but we got 0.2l.

The tuna baguette was old and dry. The tuna didn't taste good at all. We threw away the baguette. Was disappointing...

Verkaufen alte Backfischbrötchen von gestern, hatte ich zum mitnehmen bestellt und man konnte das nicht essen

Samstag, 25.11.23 10:10h.... Wollte Pommes, der Herr sagte, die Friteuse dauert noch 15 Minuten. 10:40h immer noch nix. Als endlich 11h die Pommes fertig waren, obendrein noch an der Theke von dem Herren gekonnt ignoriert worden, Sachen aufpacken ist halt wichtiger! Frechheit ....

Wir haben hier Fischbrötchen gegessen. Nah ja, an dem Fisch zwischen den Brötchenhälften gab es nichts auszusetzen, aber die Brötchen selbst waren gewöhnungsbedürftig.

Ich habe mein Essen leider wegen meines Geldes gegessen und weil ich dachte,dass ich dort ein tolles Fisch Menü bekäme. Oops! Falsch gedacht. Noch nie habe ich was schlimmes gegessen. Bratkartoffeln sehr hart und der Fisch,🤮 Das war wirklich ein Reinfallen. Nie wieder.

Die wollen wohl kein Geld verdienen.... Beim ersten Mal nur ein Kunde vor mir, Verkäuferin sehr langsam und lustlos. Als ich an der Reihe war ist sie erstmal weg gegangen,Ware ausräumen 🤣. Beim 2 Besuch war es noch besser, da war wieder nur ein Kunde vor mir, diesmal eine andere Verkäuferin. Als ich an der Reihe war ging sie weg, zu ihrem Mann oder Lebensgefährten der am Tresen stand und hat mit dem erstmal gequatscht und ihn geküsst... Mädels wenn ihr kein Bock auf Kundschaft habt,dann seid ihr dort leider fehl am Platz. Nordsee, damals in den 90zigern in der Fußgängerzone,dass waren noch Zeiten, da stimmte der Service dass Essen und der Preis.

schlecht service wenig potion es lohnt sich nicht

Für schnell mal zwischendurch geht's aber essen nur massig, Service teilweise unfreundlich

Preis Leistungsverhältnis stimmt nicht . Die Menüs einfach zu wenig.

Das Essen war schon mal besser, Fisch glasig und nur warm, zu früh vom Herd genommen. Personal überfordert, Bon ablesen, Gutscheine kontrollieren und dann kommt einer und zahlt NORMALEN Preis bar. Nur noch Fastfood Kette

Наше любимое рыбное кафе. Но с недавних пор очень продолжала вся еда 😥

Preislich etwas teuer, aber akzeptabel. Nette Bedienung, Restaurant sieht sauber aus.

Kleine portionen waren früher besser Preise sehr hoch

Leider legen sie ihre Pommes , nach der Zubereitung in eine Wärmezone, so das diese bei der Ausgabe nicht mehr knusprig sind sondern weich und labschig, ein absolutes No Go, keine Ahnung wer auf diese beknackte Idee kam, das gehört sofort abgestellt, macht kein anderes Restaurant. Geiz lässt grüßen und verägert den Kunden.

Scholle war lecker, freundliche Bedingung

Excellent place..like fische.. and coffee

Sehr freundliches und hilfsbereites Personal! Zum Zeitpunkt des Besuches war das Restaurant sehr sauber, die Auslage frisch, es stand Desinfektionsmittel bereit. Kleiner Tipp, wer sparen möchte sollte die Nordsee App nutzen.

Das Essen war nicht so gut fischpanade zu hart, Kartoffelsalat salzig.

Boltenhagen ist super man hat alles was man braucht und....... Die tolle Ostsee

War okay, nichts besonderes aber freundliches Personal.

Das Essen entsprach leider nicht dem Standard der Nordsee-Kette. Der Fisch war lauwarm und die Beilagen fast kalt. Getränke wurden in Gläser ohne Eichstrich aus geschenkt und die Cola war ohne Geschmack, musste ich tauschen. Als ich zuletzt vor 6 Monaten hier gegessen habe, war alles erheblich besser.

Das Essen hat nachgelassen.... Waren heute nach längerer Zeit mal wieder hier, weil wir es als ganz gut in Erinnerung hatten. Früher waren die Bratkartoffeln,Scholle etc. schön knusprig. Heute schlaff und blass und die Scholle gerade so durch. Der Salat dazu schon ausgetrocknet. Zur Scholle eine Minimenge Kartoffeln und Gemüse. Keine Option mehr für uns.

Nettes Personal. Gutes u. frisches Essen. Immer wieder gern.

Gibt sonst keinen anderen Nordsee. Fish and Chips du weißt bescheid. Yüüy Yüüy

Wie immer schöne Auswahl, super zubereitet, sehr lecker, immer wieder.

Nordsee muss langsam Gas geben- immer die gleichen Produkte

Leckere Fisch Gerichte, manchmal unfreundliche Mitarbeiter

Für ein Restaurant mit Imbiss Atmosphäre zu teuer

Bisschen fettig alles aber sonst ganz lecker. Personal ganz nett.

Sehr freundliche Mitarbeiter und leckeres Essen!

Sehr lecker, ausreichende Portion und vor allem kann man dort sehr gut sitzen. Freundliches Personal die mit einem Lächeln bedienen.

Man muss auf sein Wechselgeld achten. Sich selbst einfach mal 30 Cent Trinkgeld zu geben ist bei den Preisen und dem gerade Mal durchschnittlichem Service dreist. Eigentlich ein Fall für den Geschäftsführer. [UPDATE] Neues Personal, neue Glück :) Ich war eben gerade da und war sehr angetan von den drei sehr professionellen und überaus freundlichen Damen im Service! Ich werde gerne wieder öfter auf ein Happen vorbei kommen. Nur ein Punkt Abzug für die überhöhten Preise.

Das Essen ist sehr lecker, aber die Bedienung ist etwas naja unfreundlich sonst ist alles gut.

Die Portion Menge, geht mal gerade als Vorspeise durch. 12€ dafür ist frech.

Wird immer schlechter. Nur der Preis steigt immer höher.

Seitdem die Neue Filialleitung das sagen hat läuft es auch endlich wieder wie gewohnt !!! Super nettes Personal, frisches und leckeres Essen, Selbst bei Sonderwünschen und „schwierigen“ Kunden wie mir, wird sich aller größte Mühe gegeben. 100 Punkte für diese Filiale, aus meiner Sicht zwar nicht die schönste aber die freundlichste in ganz Hamburg.