Mövenpick Restaurant Zur Historischen Mühle in Potsdam

It was a nice place. The food was okay. The wait time was an hour, and the service wasn't great. It's not really worth it.

Nice inn. Unfortunately you are not served. We waited over half an hour for a waiter, even though he had already kindly pointed us to the cake counter.

We were happy with this place so far, but unfortunately we were not happy this time. The food was tasteless, we had to ask for napkins. The wine we ordered was a bottle, however we were given two glasses. When we told the waiter about this, instead of apologizing, he just said, “Can these two glasses stay?” he replied. it was a bad meal.

No order was taken for 30 minutes, so we left the restaurant. Other guests felt the same way and left too. The service does not systematically go to each table, so the tables furthest away were never served.

The food was okay but the service was unfortunately completely overwhelmed. They didn't even manage to serve the drinks in a timely manner. The espresso was cold and we had to ask several times to pay; we finally went to the checkout ourselves.

Good food in a nice atmosphere! However, the service is inattentive and slow.

We had reserved a table and I had also written that it was a birthday party. The table was not set at the time ordered. We had to call the waiter several times to order, cutlery, reorder and pay. The espresso we had ordered several times finally arrived at the table lukewarm, and we finally paid at the checkout, even though it was normal business that day. Unfortunately, we were a little disappointed because the food was good and the atmosphere was very nice.

I once had breakfast there. That was great. Now only lunch is offered. I found it very expensive and unfortunately not tasty enough. I'm sorry

Location was great, unfortunately it wasn't right even though the store was half full. I haven't seen such bad service in a long time, orders take from 45 minutes, if at all... It was a team without a boss and you had the feeling... I wish I had more performance at a location like that, beauty isn't everything

Unfortunately the second visit was only worth one star. The food was still good, but the service was an absolute disaster. We waited almost 2 hours for our food, the drinks we ordered were not brought or were only brought after the third request. The table wasn't cleared at all...you had the feeling it was just trainees and temporary workers with no experience in the service. Too bad. We won't be coming back!

No, if you have to wait 2 hours for your food, despite the menu being minimized (due to a reservation), then that's a shame, if the food wasn't really tasty either, but was oversalted or not seasoned at all... The list is long, 3/4 hours for a coal...

you go in and wait and wait, then you ask for a menu, then you wait and wait, then you ask for an order and wait, then you wait for food and wait and then you walk out hungry, buy a robot waiter because a live one is stupid

Service awareness seems to be lacking. Long wait times when restaurant wasn't half full. Waited a lot at entrance, and another 40 minutes at the table to realize waitress didn't even sent the order. Then asked for some bread in meantime because we were starving that obviously didn't arrive. AVOID AT ALL COSTS!

I honestly do not recommend. We ordered fish for a child - we received old and smelly fish. The manager who came insisted that we were wrong - the child could have been poisoned. Horrible! No good approach to customers. In addition, we waited for a waiter for almost 20 minutes - we had to ask for a menu ourselves, then we waited 40 minutes for someone to come and we could place an order - I also had to go myself and ask for someone to come to us. We waited another 35 minutes for the food - it arrived spoiled and smelly. Please be careful!

That was nothing at all... you have to wait to be taken to your seat but the waiter leaves first! Then you just point to the table you should go to, and when asked, “well the clean one” is obviously true! :) after 10 minutes of waiting we still weren't allowed to order anything... then we left.

Eating like grandma’s – really tasty and hearty. It's just a shame that the waitress completely mixed up our order, even though we even explained it again. Maybe her mind was still in the kitchen with the sauerkraut.

Half empty but still full We waited 10 minutes until an employee noticed us, only to be told that unfortunately, there were no free seats. Only 70% of the tables were occupied, but oh well... Apart from the fact that there were no tables outside and the entire beer garden was empty. We then walked to the Drachen Haus and, wonder of the world, you could sit outside and get coffee and cake, even though it was much busier than the Historische Mühle.

Were there to eat cake. The selection is quite varied, the cake itself tastes really good, but could have been a little juicier. The service was really top 👍🏼

This was our first time here and definitely our last. The service is simply abysmally bad, disorganized, and not at all customer-oriented. We had reserved a table for 4:15 PM and then stood at the door for another 10 minutes before we were shown to our table. The Palmengarten was only moderately busy, with about half the tables occupied. Even though at least four employees were serving the entire time, we were given a table with the words: "We haven't had a chance to reset the table yet." So, once we were at our table, it was wiped down and new napkins were laid out. After about 10 minutes, we were able to place our order; we had already picked out something at the cake counter. The coffee arrived after another 10 minutes, and then nothing happened for a long time. Many tables were occupied by new guests during this time. We noticed that these tables received their orders earlier, and 35 minutes after the coffee was served, we still hadn't received any cake. After we politely asked again, our order arrived. Unfortunately, the cake I had chosen was no longer available. When we had chosen an hour earlier, there was still plenty available, but other tables had been served first. So I chose a different type of cake. Then, when I paid, the next surprise came: the more expensive cake was still left on the bill. Overall, the entire service seemed very uninterested and completely uncoordinated. There wasn't a single "please" or "thank you," no apologies, or even a gesture of regret. Other guests were treated very rudely when they complained about the longer wait times. Service is different for me, and apparently, this isn't an isolated impression, as one can tell from the reviews. We definitely won't be back.

We were hungry after the tour of Sanssouci Palace and thought we would go and have something to eat at the lovely restaurant. The waiter assigned us a table inside and took us there. We then received 2 menus even though there were three of us. I asked for a third card, which he brought to us later. We then placed our order later. Drinks came, followed by our food. Afterwards we were given cutlery, without napkins. The food was okay. The restaurant was well attended. When we finished eating, we sat for about 20 minutes without the waiter showing up. Neither asked if everything was OK with the food, nor were the dishes cleared away after we had finished eating. At some point we went to the checkout and said that we wanted to pay. I haven't experienced such inattentive staff in a long time. When we were at the checkout where the waiter was waiting, another lady also stood with us and said that she had now waited 20 minutes to pay. The waiter just cheekily said, they've already said that. :D incredible.

Miserable service. Completely overwhelmed staff. Long waiting time, parts of the order were forgotten.

Unfortunately, the operator can't even come close to Mövenpick's standards. Perhaps the company just needs a little more time.

There were four of us here today for the breakfast buffet and we were thrilled. The breakfast buffet here was already very good in Mövenpick's time and now with Arcona it is almost even better. Great welcome from the boss. The young service team is highly committed, very attentive and friendly to the guests. The “kitchen fairy” is always checking the buffet offerings and quickly refills anything empty. You can sit comfortably in the fully glazed Palm Hall with a beautiful view of the castle and the historic mill. There is also a large beer garden with old trees for the sunny season. Even today, with the great sunshine, we were already setting up outside. I can only recommend the “Historical Mill”. Thanks for the great morning.

Avoid this restaurant at all costs! The service here is downright disrespectful. The staff have zero professionalism and no sense of customer service. When we politely asked if we could place our order, the server rudely snapped, "Step by step, wait! OK?" then went to laugh with a colleague instead of doing his job. This place isn’t surviving because of quality or hospitality, it’s only staying afloat because of its location. Don’t waste your time or money here.

Disappointing Service, Rude Staff, Will Not Return I recently visited the restaurant and was thoroughly disappointed with the service. 1. From the moment we arrived, it was clear that the staff was unorganized and inattentive. We asked if we could be seated next to the window but the staff said he needed to check if the tables were booked when the restaurant was obviously less than half occupied. 2. We were seated and left waiting for over 10 minutes before anyone acknowledged us, despite the restaurant not being overly busy. The staff were walking around, talking to each other and laughing. Very unprofessional. 3. When we finally placed our order, it took an unusually long time for our food to arrive. 4. Throughout the meal, the server was hard to find, and when we did have a chance to speak with them, they were indifferent and seemed uninterested in addressing our concerns (as shown in the photo of a very moody (almost pissed off) waiter). The way the waiter talked to the customers was very rude and uneducated (particularly the man with blonde hair in the photo). In short, go to this restaurant only if you have no choice as your booked slot for the palace is coming up. The only reason for a 1-star is because there is no 0-star option for this review.

We were here for breakfast for the first time on March 8th, 2025. Absolutely great!!! Selection and quality excellent. The service is outstanding. Very very friendly and attentive. Easter brunch is already booked. We are really looking forward to it.

Had breakfast there again for a long time, better offer under the Mövenpick chain. Unfortunately the price/performance ratio doesn't match, the offer was unfortunately only standard.

We had lunch in the winter garden. The lemon for the Wienerschnitzel was in a small, sweet net for squeezing, the plates were pre-warmed, and there was delicious honey with the tea. Small loving touches

A great restaurant in a wonderful atmosphere. The service staff (especially a waiter) were incredibly friendly and authentic. Small errors were corrected very professionally. 🥰 Been a great place for Valentine's Day. Kudos to the kitchen - so delicious!

A completely positive experience! The food is not only excellent, but also lovingly prepared, and the service is absolutely top – attentive, friendly and warm. The atmosphere is cozy, so you immediately feel at home. Anyone traveling in Potsdam should stop by here. We'll definitely be back! :)

It is a well-kept restaurant, the staff is friendly, quick and fulfills the guests' wishes. You just feel good. Thank you, just to all the employees..🌺

We had breakfast here again after a long time and were very impressed. Price-performance, selection, service is great. We'll definitely come back here, Great selection of sausages, fish, cheese, fruit, yoghurt, sweets...everything your heart desires. I think it's particularly great that the coffee (incl. cappuccino, milk coffee, cocoa...) costs just under 30 euros and tea and juices are included🍀🍀🍀🍀 Thank you for a wonderful start to Sunday 🥳🥳🥳 Everything is also easy to reach for people with walking difficulties. There is a ramp on the outside, the tables on the inside are not too narrow, you can easily get to the buffet with a walker, and there is a disabled toilet. In summer you can also use the terrace outside.

Breakfast buffet on weekends and public holidays from 9 a.m. to 11 a.m.: wide range of bread/rolls, varied (high-quality and tasty) toppings, scrambled eggs, yoghurt, fish platter, etc. It was constantly replenished. Hot drinks and juices varied and delicious. Service was quick and very friendly. A well-rounded thing. Very happy again. Just under €30 each.

My dish was really subpar and if the coleslaw is served with caraway seeds, that should be on the menu so that you can cancel the salad if you don't like caraway seeds. That would be better than leaving it because food shouldn't be thrown away. But the other dishes were better. Most of the dishes mentioned below are no longer on the menu, presumably since the restaurant is no longer operated by Mövenpick.

The Historic Mill not only offers a unique ambience, but also excellent cuisine and first-class service. The food was fresh and tasted excellent! We'd love to come back!

Traditional house. Not cheap, but value for money!

Two weeks ago we went for a walk in Sanssouci Park again - quite spontaneously - and then went to the inn for lunch, slightly cold. We received a very friendly welcome and were very impressed with the menu. The food came quite quickly and was super tasty. Big compliment to the kitchen. But what particularly impressed us was the natural friendliness of the waiter, something that unfortunately you don't see very often these days. We felt completely comfortable and will be back soon. Thanks so much!

I absolutely loved my visit to the historic mill! The service was consistently attentive, friendly and professional – a real pleasure. The kitchen impressed with creative and delicious dishes, everything was top notch. The ambience of the historic building provides a unique experience that harmoniously combines tradition and modern comfort. A clear recommendation for anyone who wants to enjoy a special evening in a stylish ambience!

Service was Great people were friendly and by the open buffet on weekends it feels really fantastic.

A nice restaurant. Good for resting after a walk through the park.

Long waiting time, food doesn't match the price. Can't recommend, won't be coming back either. The temperature in the room is too high, almost unbearable. The spaetzle is oversalted and the coleslaw is full of caraway. Of course not edible for children. Wasn't mentioned. We also had to wait forever, the price/performance ratio wasn't right at all.

I called and asked if we could come for breakfast at 10.45. Unfortunately, we were not informed on the phone that breakfast only lasts until 11 a.m. We had just ordered the coffee when we received the information: “We are now slowly dismantling the buffet, please take it again!” Totally stressful and no fun. The buffet was then no longer complete. The full price was still charged. Another faux pas when paying: Waiter accepts payment request, we are already standing in the middle of the room because there hasn't been a waiter with us in ages. He says “yes, I’ll be right there” and then calmly continues wiping the tables….. Unfortunately, the customer is not the first priority here. The staff seems inexperienced and untrained. No recommendation.

The atmosphere is great as usual! Staff is friendly, but the "kitchen" apparently no longer exists. The tarte flambée at the next table seemed ok. Likewise the selection of cakes/tarts at another neighboring table. Unfortunately we decided on real dishes: that's not possible! Not even potatoes were freshly cooked. Everything warmed up canned food. (At least that's how it tasted - we were assured everything was fresh.) Recommendation: enjoy the wonderful ambience with a small snack (flambée) or drinking coffee. In summer, the tables outside under the trees with a cool beer are also recommended.

Service staff very attentive and on the ball.

Im Zuge einer Trauerfeier kamen wir hier in größerer Runde nochmals zusammen. Die Kommunikation war von Beginn an sehr angenehm, professionell und schnell. Die Feier an sich wurde sehr schön hergerichtet und die Bedienung war absolut freundlich und zuvorkommend. Eine schöne Erfahrung, die ich nur sehr herzlich weiterempfehlen kann. Vielen, vielen Dank für das Ausrichten unserer Feier!

Wie kann sich ein Haus in dem Maße so verschlechtern. In der heutigen Zeit ist es doch besonders wichtig, dass man wenigstens mit der Qualität der Speisen überzeugt. Wir sind jahrelang Stammgäste im Winter bei herrlichem Sonnenschein. Ein Schnitzel so verbrannt. Und wir konnten es an allen Tischen beobachten. Auch der Kuchen hat so viel an Geschmack verloren. Schade!

We were positively surprised by the great and friendly service.

We wanted to have a nice afternoon with the children and were bitterly disappointed. The air in the hall was stuffy and bad. The condition was not changed even after repeated requests! There were more than 30 minutes between serving coffee and serving cake. The veal schnitzel was dry, the lukewarm potato salad tasted 'neutral', the soup was too salty and after the meal, the grandson and son-in-law couldn't get down from the toilet. Conclusion: The overall price was 5-star, but the food was below average. Therefore 'not recommended', which is a shame as the atmosphere deserves better.

Great service, very nice and attentive! The ambience is unique and the food was a dream

Today we went to the historic mill for breakfast. We liked it very much. Nothing was missing when it came to eating. The staff was very accommodating and friendly. Keep it up. We'll be back.

Nearby Sanssousi palace. Great pumpkin soup - vegetarian options available.

We have been to the Historic Mill many times in recent years, but today we were really very disappointed. The service wasn't good - we had to ask if we could order and only then did someone come. The prices are very high. It was far too warm in the winter garden and too dark in the afternoon.

Unfortunately, like many previous speakers, we experienced a very uncoordinated and not very friendly reception. Very unfortunate.

We went to search for another restaurant because of the way we were received. The waiter explained us that this is no longer the same owner, which is ok, but the tone he used was so unpleasant, that my mother (80yo) and me decided to leave and search for something else. Also, it had an over-expensive salad buffet.

We’ve been waiting for so long and no one came to serve us, don’t know whether it’s because we’re the only Asian during that time, otherwise will be suspected ignorance.

Eine große Enttäuschung! Wir kamen pünktlich an, wurden von einem Kellner (offenbar der Einzige) an unseren Platz gewiesen und es dauerte, bis er uns die Speichekarte brachte, obwohl das Lokal keineswegs voll war, im Gegenteil. Ich fragte ihn, ob es heute "Steak Tartar" gab, den wir letztes Mal genossen hatten. Er antwortete barsch und offensichtlich mit schlechter Laune:"Es gibt, was auf der Karte steht, wir sind kein Möwenpick mehr!" und ging. Wir sind aufgestanden und sind auch gegangen.... keine Lust mehr, dort zu essen!

€6 for a cappuccino from a fully automatic machine and €4.50 for a latte macchiato sounds like a rip-off! The great cakes that were otherwise available were replaced with mediocre industrial products. Always a nice table with discussion, service inattentive. After 20 minutes I didn't even get the card

Extremely friendly and friendly service. Delicious, experimental cuisine. Palm house ambience!

Service uncoordinated, portions far too small (I know, this is common in upscale restaurants, but the quality wasn't there) Only the ambience is nice.

Service underground, grade 6. Waited 35 minutes for the first drink. This was the last one, as no one from the staff asked if we wanted anything else. The food came after we had already been there for 1 hour. I have never seen such a thin veal schnitzel for this price in my life! The salad was good and looked fresh. At least from what I could see. We sat almost in the dark. Lighting also underground. There is a spotlight on the ceiling that blinds you the whole time, depending on where you sit. By the way, the empty plates were not cleared away. They were still on the table after we left after a 2 hour stay. Once you met the staff, they were friendly.

At the end of a nice walk in Sanncousi Park, enjoy a warm cappuccino and a delicious salad. We felt very comfortable, especially with the friendly service. Thank you very much.

Unfortunately our visit to this restaurant was a huge disappointment. Even though we had a reservation, we had to wait in the aisle for 10 minutes before we were escorted to our table. After being seated, we waited over 45 minutes for the menus, despite politely asking several times. Unfortunately no one came to bring them to us. Due to the lack of service and the long waiting times, we were forced to leave the restaurant without ordering. For a restaurant of this standard, we expect much more - both in terms of service and efficiency. Very disappointing.

It was an excellent Christmas brunch with a selection of food that left nothing to be desired. It was very tasty with a very good quality. The service was also very, very good. Excellent care was taken. All in all, we were more than thrilled.

We sat down but no one could come to take the order because the room was full and there was no service on the other side. We just wanted to order hot tea which we would have paid for. Waiters seemed a little stressed

Worst service! We were lied to that nothing was free and my mother was cheekily attacked by the male employee. We had a reservation and stood at the entrance for over 20 minutes and were looked at and deliberately ignored.

The location is great, the ambience and the service are great! Highly recommended.

I hardly write restaurant reviews, but I have to post this powerful experience. On 28.12. we, in a group of four, wanted to have a quick refreshment. We ordered a total of 3 soups and 1 pasta. Together, we waited for these "appetizers" in a half-empty establishment for an incredible FIFTY minutes! And we didn't know yet that the food brought would really be inedible. The food was of such terrible quality that we DID NOT FINISH any of the 4 dishes despite our stomach growling. During the process, the staff behaved arrogantly, condescendingly and completely unprofessionally. In a restaurant where main dishes cost around 28 euros, this service is completely unacceptable. Despite the nice interior, I strongly do not recommend visiting this establishment.

Very disappointing development of this restaurant over the years. Nice location across from Sanssouci Palace, and a big parking lot next to it. The inside became rather cold than welcoming with bothersome lighting: one side of our table had a strong spot light directed into their faces. Good, but not outstanding, menu with decent vegetarian options. Staff with one of the worst service I've ever experienced, acting mostly disinterested and partially impertinent. Bad timing for bringing out the courses and very long waiting time for placing orders. Can't recommend at all!

Extremely long waiting times even though only 1/4 of the restaurant was visited by guests. The staff seems unstructured. You should order a large drink right away, the waiter won't come back to ask for a refill. The food is mediocre and seems cheap, although the prices suggest otherwise. All in all, once and not again. P.S. Today we weren't the only dissatisfied visitors, guests who left the restaurant and the reactions of the neighboring tables underline my point, but not everyone is likely to express their displeasure here.

Food good, but not outstanding. Service unmotivated, listless and ultimately subpar. This is obviously working against the boss. It's a shame, because the location actually used to have a certain charm that is no longer there today. This was one of our favorite restaurants in Potsdam so far. This has been resolved since today.

We went for brunch on Boxing Day. The food was good and very tasty, the selection was very good. The ambience in the area of ​​the former veranda with a view of the castle courtyard and the mill. What needs to be particularly emphasized, however, is the attentive and extremely friendly service of all the employees. Thank you for a nice lunch.

Unfortunately, the supply of drinks was slow. Unfortunately, vegetarians had to be content with little choice. Small portions

11-12-2024 The four of us had coffee and cake here. Good service, nice environment.

Super Service, super Environment

Worst and weirdest customer service I’ve ever experienced. We arrived and stood by a sign asking customers to wait to be seated and stood there for six or seven minutes. The restaurant was maybe half full, not busy. Four different members of staff walked past us and didn’t acknowledge us in any way. Eventually we went and sat in an area that looked more like a café because we were just hoping for coffee and cake. Another group arrived at the same time and then a man came out and addressed the room and without even looking at anyone said “you can’t sit in here, you have to sit in the other room and you’ll have to be patient”. My mum doesn’t even speak German and she could tell that he was being really rude. So we left! Don’t bother, go the the Drachen Cafe 10 mins away instead.

We went to the Wine & Dine evening. Very successful! The two chefs moderated and explained how the individual dishes were made. The wines, matching the food, rounded off the picture. The service staff were very attentive and friendly! A very entertaining and enjoyable evening. We'd love to come back!

Lecker Frühstücken - wo in Potsdam . Zur Historischen Mühle 2 . Wir sind über das reichhaltige Angebot total begeistert. Es ist alles was der Gaumen begehrt liebevoll angerichtet. Ein Dankeschön an das Küchenpersonal und den Service. Wir kommen gerne wieder .

It used to be of a high standard, the rolls that are now served can be bought in any supermarket freezer. The breakfast buffet offering is mediocre and outrageously expensive. Prosecco is also only available for an additional charge. The parking fees for breakfast there were 9 euros. Never again! The service staff were the only positive thing there!

We were allowed to celebrate our wedding reception in “Zur Historische Mühle” and we were simply thrilled. Starting with the planning, through agreements and the result, we were very positively surprised. Our celebration at the location couldn't be more beautiful. The atmosphere is so beautiful and so cozy! Above all, we liked the outstanding service! The employee implemented our wishes and was always at our side. Our guests and we were also impressed by the quality of the food. We can highly recommend the location and would be happy to come back!

The food here was mediocre at best. The service was extremely slow. Sat down for 10 minutes before the server even came by to take our drink order. We couldn’t flag anyone down to ask for the Kid’s menu and we have to get it ourselves. My mushroom goulash was salty and the bread dumplings were a bust, didn’t taste freshly made.

It's a shame that the only thing that scores in this beautiful place is the ambience. The menu looks good, but unfortunately all three dishes failed. Even the beer tasted stale, as if it had been on the tap for a long time. The prices are high according to the atmosphere. Unfortunately we will go to a different restaurant next time.

Mein Besuch im Restaurant "Zur Historischen Mühle" hinterließ in mir ein Gefühl der starken Enttäuschung. Das Essen konnte meinen Erwartungen nicht gerecht werden, wodurch mein gesamter Eindruck des Ortes beeinträchtigt wurde. Einzig und allein die Getränke davor konnten einen Lichtblick in einer ansonsten unterdurchschnittlichen Erfahrung bieten. Titel enspricht dem Krautsalat, oder eben eher dem Kümmelsalat mit Kraut.

Die Speisen und besonders der Kuchen waren sehr gut, unangenehm war, dass bei freien Plätzen wir eine Viertelstunde warten mussten, bevor wir platziert wurden. Bei angemessenen Preisen sollte es möglich sein, auch genügend Personal einzustellen und gut zu bezahlen.

My visit to the restaurant "Zur Historische Mühle" left me with a feeling of strong disappointment. The food didn't live up to my expectations, which spoiled my overall impression of the place. Only the drinks beforehand could provide a bright spot in an otherwise subpar experience.

It was a lovely evening in the restaurant “zu historic Mühle”. We had the duck, everything was great. The staff was great too!

Atrocious customer service - waited for ages and no table. Then we took a seat and were told that section is closed ! Atrocious

We were here last month with around 150 people for a conference dinner. It was excellent, both in terms of the reception, the service throughout the evening and the extremely delicious food. We can highly recommend Locarion and thank you for the excellent, all-round, worry-free package!

Exceptional ambience, gentle music, sophisticated cuisine, the chocolate mousse with marinated apricots is a crowning finale. Many thanks to the very attentive and entertaining service!

I have been here several times and have been satisfied so far. We always really liked the beer garden, delicious food and nice hospitality from the little hut. Unfortunately I drove home very angry today, I have never experienced such poor service. The restaurant wasn't full, there were at least 5 waiters and yet we were simply ignored. The menu didn't come for ages and some of the food came to our table incorrectly. The waiter looked for our order in his cluttered note pad. We weren't asked if we liked it and we had to wait forever for the bill, which wasn't exactly cheap. But there seems to be time to stand together with your colleagues and chat.

We were here for coffee on Sunday. Ambiance would have earned 5 stars, but: 1 star deduction for the lousy reception: The guests pile up in the entrance area and don't know whether they will be seated or have a free choice of seats. The obviously overwhelmed waitress cannot answer politely when asked. When asked to sit in the Palmengarten (winter garden), the answer was: “then you have to stand in line!” At the entrance to the Palmengarten, 20 m further on, there is a sign for placement. Here the 4 waiters (counted) constantly walk past without taking a look at the waiting guests. Only after being spoken to directly would you be put off and then asked to come to the table. This waiter was then very polite and friendly. 1 star deduction for the service: The crew (kitchen or service) was not able to serve three lattes and two pieces of cake and an ice cream sundae at the same time: first the cake came, 10 minutes later the coffee and another 10 minutes later the ice cream sundae . Conclusion: the service and therefore the restaurant falls far short of what is possible, especially since the (price) standards are supposed to be high (5.5€ for a milk coffee and over 11€ for a nut ice cream sundae with 3 small scoops and nut mixture from the bag) Ps: the tables were about 60% occupied Sorry, but we won't be coming back.

Nice that the restaurant is open again. Good selection of dishes, has the potential to continue previous successful times. Higher price level.

I didn't like my Wiener Schnitzel at all. The 32 euros were not justified at all and the service was extremely unfriendly and slow!

We were not offered a menu and were forced to find one ourselves. We ordered 2 soups which turned out to be too salty and not tasty. Disappointment....We The quality of the food is clearly not worthy of such a famous district.

Good on you. However, in your snack pavilion, a gentleman with several stickers of the left-wing extremist militant Antifa on his jacket was serving you. You should check whether this fits your external image.

Great service and amazing Gulasch! Loved it

We had a birthday party in the restaurant in the “Charlottenhof” room there. Unfortunately, the preparations were a bit bumpy, but in the end the result was very impressive: all 20 guests were thrilled, the food was excellent (even intolerances were taken into account - thank you!), the service was good - note: it can In this day and age, guests are not expected to just snap their fingers to get their wish fulfilled, so a little patience is the order of the day! And here again expressly: THANK YOU! - and the ambience speaks for itself next to Sanssouci Palace. Conclusion: Peace, joy, pancakes - I think all the guests as well as the restaurant managers and their employees had fun.

We stopped here with a small child. Accordingly, I first have to praise the particularly great changing table. Child was thrilled. The coffee ☕️ was absolutely perfect in every way. We haven't experienced that in a long time. And the employees are really exemplary. Clear 10/10. Great.

We were seated in this restaurant and waited for more than 10 minutes to receive a menu so we could order. The server passed our table 8 times and totally ignored us. Three other couples who came in after us got their menu cards but we were totally ignored. After more than a 10 minute wait, we left the restaurant without ordering. What I saw of the staff was that they were rude and arrogant and not suited for the hospitality industry.

After a wonderful day in Sanssouci, we were looking forward to some good food. We waited at the entrance for 20 minutes and were then rudely shown to a table. We weren't given menus and were completely ignored even though it wasn't too busy. After about 35 minutes we left. During this time no one attempted to place an order. Nice atmosphere, but with this staff it won't work. We were very disappointed 😡🤬

Schnitzel with potato salad and rösti with salmon cannot take an hour before they are served. Please serve graved salmon sauce separately! The hash browns were so soggy.