Dorint Hotel Sanssouci Berlin/Potsdam in Potsdam

The Dorint Hotel is actually very good. We've stayed there several times and have always been very satisfied. We were unlucky all around. The bed was too narrow for two people. The window couldn't be opened, and the air conditioning was too loud and inefficient. This made the room stuffy and difficult to breathe. And to top it all off, the bathroom stank of feces.

A great stay at the Dorint Hotel Potsdam! The pool and sauna were fantastic, the water pleasantly warm. The staff were extremely friendly, the breakfast was excellent, and the facilities were top-notch. There's also a gym. Perfect location: within walking distance of Sanssouci Palace, and the tram stop right next to the hotel makes trips to Berlin easy. Highly recommended!

The hotel is very large and has an extremely large number of rooms. Unfortunately, the window in our first room couldn't be opened, and the air conditioning was very loud. I have no idea who would be able to sleep there. Fortunately, the reception staff were able to help. The room is large and clean. The furnishings are functional and comfortable. It's annoying that you have to pay extra to use the pool and spa. I've never experienced anything like that before. Even more annoying is the rate for the underground parking garage: €25 per day. This should be mentioned somewhere in the hotel description. Parking nearby is not possible. In my opinion, the facilities here are being mercilessly exploited. This unfortunately leaves a bad taste in the mouth. Due to the sheer number of rooms, we also had to expect a lot of guests at breakfast. And that's exactly what happened. But hats off to the staff there. Very friendly and everything was on top of things. Used tables were immediately cleared, thoroughly washed, and re-set. And all of this was somehow uneventful. The buffet lacked nothing, and it was constantly replenished. Absolutely delicious!

Very nice hotel with a quiet location in the middle of the city.

A very relaxed hotel, exactly what I'm looking for on a city break. I'd happily stay there again.

Hello, I can't give it a good rating yet because I booked a room and unfortunately I have to cancel it. I have asked for cancellation confirmation several times since September 19th and have called several times, but still nothing. That means that if I don't go on the trip, I have to pay - so, I don't know the Dorint chain like that. I was also lucky enough to get a woman on the phone once who said it might take a while, but after writing three times and calling twice, something must be wrong. Then, as in my case, it's better to stay away.

It's a large hotel with a restaurant, bar, and spa area. Underground parking is available and can be booked for an additional charge. The rooms are spacious and clean, with a hairdryer and bathtub. A bottle of water is provided in the room as a welcome gift, as well as a drink voucher for two people at the bar. The city center, as well as many sights, are a 15-minute walk away.

A very nice hotel, with easy access to all the sights. The rooms are very spacious and the breakfast is plentiful. This hotel is highly recommended for a visit to Potsdam.

The rooms are good and clean, and the furnishings are functional. Parking in the underground garage is also excellent. The food in the bar is excellent, but the selection is very limited.

A beautiful and wonderful hotel. My wife and I have been visiting Potsdam for years and have tried many hotels, but none are better than the Dorint Sanssouci. A wonderful experience.

Extremely soft mattress, no minibar, breakfast OK, but not four-star standard by comparison...

Very nice hotel, everything clean and tidy. It's nice that there's a pool. However, the underground parking is a bit too expensive. Unfortunately, the food selection at the bar isn't as good anymore. You used to be able to order a salad, pannini, or tarte flambée. It's a shame.

The restroom wasn't clean. The hotel had a 90s look with yellow carpet. Showers were in the bathtub. The location was very good. The food was also okay.

Overall, the hotel was good. The breakfast buffet was excellent. In the evening, you could also have a buffet, but for €39, which we found a bit too much. What was completely unacceptable, and something we haven't experienced at any other hotel, was that we had to pay extra for the pool, which was also communicated to us in a very unfriendly manner.

We stayed at the Dorint Hotel in Potsdam for three nights and were very satisfied. We were particularly impressed by the friendly service at the reception and the excellent breakfast buffet. The wide selection (including a pancake machine) and the quality of the diverse food on offer left nothing to be desired. A small refrigerator in the room might be desirable for the warmer months, but the lack of one didn't bother us during our stay. Overall, it was a great short break in Potsdam in a beautiful hotel. If we're in Potsdam again, we'll definitely be back!

The hotel's location is great; basically everything is close by: Sanssouci, Alexandrowka, the Old Town, etc. Breakfast was very good and varied. However, for the price, we expected more. The bathroom in the room smelled unpleasant and the room was very cold. The staff did quickly take care of a functioning air conditioning. It was very disappointing that the pool apparently wasn't working, especially for the two days we were there. We were there with our young son, and we were told that children weren't allowed in the spa area after 6 p.m. However, as we left the hotel, another employee told us that the pool had actually been working the day before and that it was allowed if accompanied by a parent. Outrageously unfriendly to children!

Large hotel in a very good location with public transport connections. Breakfast was good and plentiful. Rooms were OK with firm beds. Restrooms could use some updating.

Unfortunately almost all rooms have a shower in the bathtub. Not suitable for older people

Beautiful location, friendly staff, delicious food and drinks, ideal for excursions to the many sights

The staff is friendly and helpful, everything is very clean, the breakfast is great, and all of Potsdam's tourist attractions are easily accessible on foot and by public transport. A definite recommendation.

Recommended, very good spa area but the room wasn't made up at 2.30pm.

I was there for three days on business. Nice service, clean rooms, friendly staff, and good food. Highly recommended.

The Hotel and staff were excellent. The area is a wonderful place to spend time.

Top location, super service, very good breakfast, 1 star deducted for the room because the mattresses were much too soft/sagging.

What an experience. Professional and familiar at the same time. Thank you very much.

I have no idea what a hotel needs to achieve 4 stars. If it offers a top central location, a rich breakfast buffet, friendly staff, large and quiet rooms, a great underground garage where you can easily store your bikes, and an overall pleasant ambiance, then it's definitely worthy of 4 stars. We felt very comfortable and can recommend the hotel. The only criticisms are the outdated showers and the toilet cleaning service. Using chlorine every now and then works wonders.

Everything was perfect, even very suitable for guests with dogs, even though the room is carpeted. Great location! Everything is easily accessible by bus, and also on foot for those with good mobility.

We wanted to be close to the Belvedere registry office, so we chose this. We were even upgraded to a suite as a bride and groom! We absolutely loved our stay! Thank you so much! Breakfast with the whole family was so delicious! Highly recommended!

An excellent hotel in a great location. Convenient underground parking. Highly recommended.

Recommended with very good breakfast

Friendly staff, great location, very good breakfast, only 1 km from the center. Unfortunately, the bar and restaurant events, such as dinner, aren't advertised. We only found it by chance. Unfortunately, the toilet in the room had dark stains that didn't seem to go away. Perhaps they should try a different cleaning product. Otherwise, everything was fine.

Quiet location, pleasant surroundings. The hotel itself was also pleasant, and the staff were friendly. Our room was spacious, with comfortable beds. There weren't enough power outlets in the room.

Very pleasant ambience and attentive service

Great place, delicious breakfast. A wonderful time.

Hotel close to the center, fair prices, fairly quiet despite being close to the street, friendly staff, sufficient breakfast, underground car park with bicycle parking.

A good four-star hotel with a top location. Ideal for visitors to Potsdam, as all the notable and worthwhile destinations are within walking distance. The service is appropriate for a four-star hotel. Friendly and helpful during check-in and check-out. Breakfast is good but not exactly cheap. All in all, a recommendable hotel in a top location. 😆 👍

Dog-friendly. Dogs can be walked right outside the door. Potsdam is generally a green oasis. There are definitely plenty of opportunities for dogs to go for lovely walks here. The rooms are above-average sized and modern. There are small holes in the curtains, which aren't particularly attractive, but the outside heat is regulated well. It was 35 degrees Celsius (95 degrees Fahrenheit) and we didn't notice any air conditioning. The bathtub is too narrow and can also be used as a shower. It gets narrower towards the top, and you can't fit in comfortably. There's no bar, but there is an above-average closet. We immediately noticed this as a positive. We were given two food bowls and a blanket for the dogs. They were given a welcome treat at reception. You can leave the food downstairs to cool it down. The breakfast was too expensive for us at €25 per person. We walked into the city every day. All the sights are within walking distance. The wellness area is okay (not very cozy) and inexpensive, available as an additional charge of €7.50 per stay. We paid about €75 per room for two people. Dogs cost €15 per day. That's good value, especially considering the central location.

Large rooms, good beds, underground parking

Great location! Sanssouci Palace is within walking distance. Restaurants, etc. Very extensive and delicious breakfast.

A good and large hotel with a garage under the hotel. The garage cost 25€/day regardless of whether you just parked, as in our case 12 hours. Large and nice breakfast buffet. We had dinner at the restaurant and the food was very good. The disadvantage of the hotel is that it is located right next to 2 very busy streets, which unfortunately disturbed the night's sleep significantly. Therefore the room only gets 3 stars.

The hotel is in a quiet location. The rooms are spacious. The bathroom has a shower over the bathtub (not necessarily suitable for older guests). For sustainability reasons, the rooms are cleaned every two days.

Our room was clean and well-maintained, as was the rest of the hotel. The breakfast was varied; there's a lot to choose from beyond the usual standard. We liked it so far. The only thing that bothered us was the underground parking garage. As a hotel guest, you pay an additional €25 for your overnight stay. We haven't experienced this at other hotels. They charged a maximum of €7 per day. In addition, the red pipes of the sprinkler system run across the middle of many (not all) parking spaces. These are installed so low that the tailgate of the car slams into them, at least the first time you open it. From the second time onwards, we always had to put our hands between them to avoid denting the car. I can't say much about the staff. We had a quick chat when checking in, everyone was buzzing around busily at breakfast, and when checking out, the employee briefly wanted to charge me €100 more for parking, but we sorted this out very quickly. The hotel is a bit out of the way, so it was actually quite quiet. And the beds are very comfortable, we slept like babies.

The hotel is highly recommended. The staff is very friendly and helpful. Only the parking garage is very overpriced.

Update to the review below: I originally wrote a 2-star review → because I tried calling six times yesterday, but no one answered. I was very disappointed.  Update after the stay: • Reception & Service: The team was very friendly, courteous, helpful, and especially quick with check-in/out. • Goodwill: Today, we were given free parking, and we also received free access to the spa area – a nice gesture that wasn't to be taken for granted. • Food: Breakfast and conference catering were truly excellent – a buffet that left nothing to be desired, fresh, plentiful, and tasteful. • Spa area: Generally well-maintained. However, there were some areas for improvement: • Lack of steam room and no option for a steam sauna, • The water in the lower pool wasn't always refilled, which I personally missed. • Fitness area: Compact, but sufficient for a basic workout – not really a point of criticism. Overall conclusion: Those who were unable to reach me by phone yesterday were personally compensated. The friendly service, the excellent food, and the courtesy (free parking garage & spa!) bring me up from my original 2-star rating to 5 stars. I'm happy to revise my impression, but I'm still honest with my comments. Thank you for the wonderful experience – I'd be happy to come back! ... I've called six times now and wanted to reserve two rooms. I tried all the operator numbers, but unfortunately, no one wanted to answer the phone. Unfortunately, we need the hotel and will now book for tomorrow through Booking, but guest services are different. There isn't even a transfer to the reception.

Everything was very good 👍 Breakfast 👍 Parking price agreed 😉 100% recommended

Great location, everything within walking distance, simply incredible value for money

We spent one night at this hotel on our trip to Poland and were thoroughly satisfied. The hotel offers everything you need for a comfortable stay – clean and well-equipped rooms, friendly staff, and a relaxed atmosphere. The wellness area was particularly nice: we were able to go swimming and truly unwind, which was very beneficial after the long drive. Overall, we felt very comfortable and would stay here again anytime!

Except for the staff, this hotel i very good.

We were very satisfied. Large, modern hotel. Very attentive and friendly service. 👍☺️

We were pleasantly surprised. We got a room for one night at short notice, and the receptionist was exceptionally friendly. The underground parking garage (€25 daily fee), even for larger cars, was great. Our room was surprisingly large and very clean. The staff was very polite and attentive, and the breakfast was impeccable. The hotel's location is excellent; Potsdam's city center, including the Dutch Quarter, is within walking distance.

We were thrilled with the breakfast: a rich and delicious buffet. The staff was very friendly and helpful.

A formerly modern hotel, now clearly showing its age with a significant backlog of renovations. The reception area is chic and modern. The service staff has a Berlin attitude and manners. On the way to the room, worn, faded hallway carpets are noticeable, as are streaks on the wall and stains in the carpet. The bathroom was chic in the 1990s, but – just like the lighting control – is far from modern. Check-out is at 12 p.m., but at 10:30 a.m., the service staff enters the rooms to tidy up, with the excuse of a New York second. Underground parking costs €25 per day, and a bottle of water costs €8 at the bar. There is a charging station, but it costs €30. Summary: Extremely poor value for money. The hotel only benefits from its location; otherwise, there are better and more economical alternatives.

Great hotel, definitely book the breakfast option, even if the price of €25.00 is a bit off-putting, but if you're a breakfast person, you'll be happy. 👍 Dog-friendly hotel, but one star deducted because the room wasn't completely clean; there was unfortunately still dog hair on the sofa. The rest of the accommodation (2 rooms and bathroom) was clean, however. Unfortunately, there's no small refrigerator in the room. Location: 15 minutes from the city center, but a quiet location. This is our second time here and we would come back again and again. 😄

A good conference hotel with a 90s charm. It's designed in a horseshoe shape, so you may have to walk a bit to your room. A large wellness area with a pool, but only a small, limited fitness offering. Centrally located near all the sights. Good breakfast.

The reception was very friendly. They gave us lots of helpful tips for our stay. A rich breakfast, but unfortunately, the staff were very unfriendly. We have to mention this clearly, as tables are marked "reserved" even during breakfast time. Many guests then search in vain for a table. The receptionist tells them, "They've already cleaned the room for tomorrow." - ??? The spa area is beautiful, with a fitness room, sauna, whirlpool, and pool, as well as a small outdoor area for sunbathing. Thank you very much!

Absolutely not! The staff is unfriendly – both at reception and in the bistro. You have to pay extra to use the pool.

We stopped here on the Havel Cycle Path. It's a quiet location, yet you can still get to the center of Potsdam quickly. We were able to lock our bikes securely in the underground garage. The room was good, with comfortable beds. The breakfast buffet was extensive, and they even included freshly baked fried eggs. Very friendly service. It took a little longer at reception, but it was OK.

beautiful venue, delicious dinner buffet

Beautiful hotel, clean rooms, good location—the city center and Sanssouci Palace are within walking distance. The breakfast is especially recommended—a great selection, very fresh and delicious, and the staff is very friendly and helpful.

Clean rooms, delicious breakfast buffet, large selection! The location is also okay, just a few minutes' walk from the city center.

Very nice hotel, rooms a bit dated but clean. Very good breakfast for €25. We always enjoy staying here, as it's centrally located, a 10-minute walk from the center.

Very friendly staff. Since our room wasn't ready at check-in, they gave our little daughter a stuffed animal. We'd love to come back.

I almost didn't survive the visit!

Conditional, located right on the street. Arrived on a Sunday, restaurant closed. Bar open for a small snack. It's a long walk to the city center.

Unfortunately, there are always changes in the offer and staff, very full with tour groups, reception partly good, parking in the underground car park for 25€ per day, bar and breakfast very good, the location to the city or Berlin is top

Mid-range hotel. Dirty bed linens. Nail polish on the bathtub and black crumbs on the bathroom counter. I actually cleaned it first. I wouldn't call it a spa—there's a pool, but it doesn't feel like a spa. More like an indoor swimming pool. There's room for improvement—especially for the extra cost. There are hotels in Potsdam that are similarly priced but have a wonderful spa, and it's included. The spa didn't smell particularly pleasant either.

The hotel is OK! This was our second time staying at this hotel, and we've stayed at Dorint hotels several times before. Unfortunately, this time we discovered that the Dorint in Potsdam no longer lives up to its 4-star standard. The rooms were clean, but cleaning was set to every two days unless requested. A set of towels was forgotten during cleaning, which we discovered upon our return at 11 p.m. Annoying when you want to shower. The rooms are equipped with a bathtub, which is a matter of taste, but we would prefer a shower. There's no minibar, nor a kettle or coffee maker. A 0.5-liter bottle of water was provided for the three of us as a welcome. Breakfast was also okay, but not outstanding. You can have freshly fried eggs prepared, but there was no omelet. We also missed salmon, for example, from the buffet. We enjoyed sitting in the bar in the evenings, but it required a lot of patience. A 30-45 minute wait for drinks or the bill was normal here. We were already familiar with the location, which is a bit out of the way, near the Russian colony, so it's only about a 10 to 15-minute walk from the center. Whether the €25 parking fee per night is really necessary is debatable. So we parked for free in a side street opposite the hotel. In short: The hotel is OK, but not quite up to date for a 4-star hotel.

The hotel is conveniently located for exploring the city center and its sights. It has excellent public transport links. However, this also results in a bit of traffic noise. It was difficult to sleep with the window open. The hotel is modern and functionally cool, but this also makes it a bit noisy and noisy. The hotel and its ambiance are now a bit dated, and some parts could use some renovation. The staff is very friendly and accommodating, especially the breakfast staff. Our requests were quickly met. The breakfast buffet is extensive and appealing; there's practically nothing missing. The hotel's prices are on the higher side. It's a shame.

Great hotel in a great location. Rooms are super spacious. Breakfast with three stations is always plentiful and offers a wide selection. The pool and spa area is quiet and highly recommended for €7.50 per stay.

Very centrally located, with underground parking and bicycle parking. The somewhat high price of the underground parking is a bit daunting at first, but it's still acceptable.

The hotel is, of course, very conveniently located. Potsdam's sights and restaurants are easily accessible. The staff, in my opinion, proved to be competent, polite, and accommodating. I would also rate the breakfast as top-notch. The rooms, sports facilities, and spa area are beyond reproach. I found the underground parking space to be a negative, and above all, excessively expensive. The pub wasn't open. However, you could visit the bar. The drinks there aren't cheap. But don't worry. You won't lose your money there that quickly. The two or three staff members are simply not capable of that. I can't imagine what it would be like with a really large number of guests.

Lovely hotel brilliant staff spacious rooms underground parking and walking distance to shops and restaurants.

We stayed at this hotel for two nights to get to know Potsdam. It's located very close to Sanssouci Palace. It's very clean and qualifies as a 4-star hotel. The beds are very comfortable, and the breakfast is particularly good. Overall, highly recommended.

A beautiful, perfectly clean, very service-oriented hotel with friendly staff. The breakfast is wonderful.

Upscale hotel. Breakfast with a very large selection and plenty of tables.

Overall, a good hotel with a good location and decent amenities. Great breakfast! However, room service was not good during our two-day stay. The water glasses provided were dirty and were not replaced even upon request, and the beds were not made during the day.

Services are not working, you won't get clean towels during your stay and if you run out of something (like paper) it's not replenished, they don't have staff..., parking is 20 Euros per day...

Great location, friendly staff. Especially the two gentlemen at the reception. They made our short trip even better with tips and suggestions. The breakfast was excellent. There was something for every taste. The price for breakfast was a bit high, and the underground parking wasn't exactly cheap, but like everywhere else. We'd be happy to come back.

Always super nice. Friendly, clean, and pleasant. Easter was wonderful and child-friendly. On Easter Sunday, the children found lots of Easter eggs. It was a successful short Easter trip!!!

The room seemed shabby and was dusty. We found the underground parking fees to be very high. The front desk staff, while friendly, failed to provide important information. Breakfast was good but difficult to find a seat even at 7:30am. Overall, the price-performance ratio did not meet our expectations.

Not for “villagers” who are used to sleeping with their windows open. Windows cannot be opened, air conditioning. Otherwise very clean, friendly and helpful staff and convenient location. Parking space in the underground car park 25.00 EUR/day, not even free for disabled people.

Good and clean hotel in a good location. The breakfast is varied and very tasty.

Good location in Potsdam and that's it for those who want to relax for a few days - certainly enough for short trips or business trips. The room was quite large - the street is very close if you have windows on the street side - unfortunately too loud. No kettle, no glasses, no fridge. The mattress was very soft, as was the pillow - we both had back pain afterwards - 2 days. Spa area far too small for the size of the hotel, 90 degree sauna didn't work - reported 3 times, looked at 3 times by the staff, didn't help - it was just cold. The breakfast was good, only the vegetables were not completely fresh - from the day before. The hotel did not meet our expectations. We were in Dorint on Rügen and the two hotels can hardly be compared. Too bad.

Highly recommended . We were in Potsdam for a short visit and we will definitely be back.

Everything was great, great wellness area, great service

Let's start with the service, really top, very friendly and attentive, answered every question as best as possible and was very helpful. Our room was excellent, even though the main street is in front of the hotel, you hardly hear any traffic. Now to the breakfast buffet, I've never had so much choice at breakfast before - there was everything but really everything was A+. The location of the hotel is just right, you can get anywhere quickly on foot and the price-performance ratio is also right. We would be happy to come back and will definitely recommend you.

Staff is very friendly, the breakfast buffet is gigantic & of good quality and has a fair price

Unfortunately the hotel is not wheelchair accessible, it only has one wheelchair room, all other rooms have a bathtub. The restaurant only serves warmed-up food from a jar. The breakfast room is large, there is very little choice and only 3 slices each. The dishes are not cleared away promptly or at all. The furnishings of the rooms are old. Some staff at the reception have no knowledge. Wellness area for an additional charge, there are 2 saunas and a swimming pool, everything dirty. Not a place to relax.

Been here a long time ago. Still recommended.

Friendly welcome and farewell, unfortunately the staff in the bar had no interest in offering any more drinks and we only had one drink each

The breakfast in particular is rich and excellent. We always enjoy coming back when we are in Potsdam.

It's a good place to sleep, and the breakfast is very good, but otherwise, there are nicer hotels in Potsdam. The staff shortage is noticeable.

I can only recommend it. I was very satisfied with the top team at the reception and also in the catering area.

Nice centrally located hotel, overpriced parking fees, pay for the sauna, book your room only with a credit card on file, very good breakfast, everything was clean, it is recommended

Dorint with the usual quality! The only small minus point! No walk-in shower and the double bed does not have the usual quality from the Dorint Group! Not a box spring bed, very deep and falls apart at the slightest movement. Top breakfast, but everyone has to decide for themselves whether €25 per person is right. We think it's a bit high! As a Dorint customer it's ok, but this house is not as harmonious as the other Dorint houses we have experienced so far.

Large but friendly hotel in a prime location.

Very nice hotel room Clean and spacious Can only be recommended Top breakfast

A really good hotel. However, it wasn't possible to get snacks after midnight; the minibar only contained water. Check-in was difficult, as previously stated requests, such as late check-out, were apparently unavailable due to full bookings. Was it possible to book an additional day, though? The hotel is very large, with long walks. Unfortunately, for a 4-star hotel, this is the only rating I can give, as I've stayed in 3-star hotels that were significantly better, or even 4-star hotels that were far above that. The rooms are very clean, though. €25 for breakfast is, in my opinion, completely overpriced, as is the price for the underground parking garage. The location, however, is unbeatable.

Everything was great, breakfast was very good, the bar had everything we wanted, staff were very nice and accommodating,

Outdated hotel. Mattresses far too soft and saggy. Breakfast was good, but the service cleared tables too quickly and wasn't very attentive. You hardly dared to get up to get something from the buffet again.