Dorint Hotel Sanssouci Berlin/Potsdam in Potsdam

We stopped here on the Havel Cycle Path. It's a quiet location, yet you can still get to the center of Potsdam quickly. We were able to lock our bikes securely in the underground garage. The room was good, with comfortable beds. The breakfast buffet was extensive, and they even included freshly baked fried eggs. Very friendly service. It took a little longer at reception, but it was OK.

beautiful venue, delicious dinner buffet

Clean rooms, delicious breakfast buffet, large selection! The location is also okay, just a few minutes' walk from the city center.

Beautiful hotel, clean rooms, good location—the city center and Sanssouci Palace are within walking distance. The breakfast is especially recommended—a great selection, very fresh and delicious, and the staff is very friendly and helpful.

I almost didn't survive the visit!

Very nice hotel, rooms a bit dated but clean. Very good breakfast for €25. We always enjoy staying here, as it's centrally located, a 10-minute walk from the center.

Very friendly staff. Since our room wasn't ready at check-in, they gave our little daughter a stuffed animal. We'd love to come back.

Conditional, located right on the street. Arrived on a Sunday, restaurant closed. Bar open for a small snack. It's a long walk to the city center.

Unfortunately, there are always changes in the offer and staff, very full with tour groups, reception partly good, parking in the underground car park for 25€ per day, bar and breakfast very good, the location to the city or Berlin is top

Mid-range hotel. Dirty bed linens. Nail polish on the bathtub and black crumbs on the bathroom counter. I actually cleaned it first. I wouldn't call it a spa—there's a pool, but it doesn't feel like a spa. More like an indoor swimming pool. There's room for improvement—especially for the extra cost. There are hotels in Potsdam that are similarly priced but have a wonderful spa, and it's included. The spa didn't smell particularly pleasant either.

The hotel is OK! This was our second time staying at this hotel, and we've stayed at Dorint hotels several times before. Unfortunately, this time we discovered that the Dorint in Potsdam no longer lives up to its 4-star standard. The rooms were clean, but cleaning was set to every two days unless requested. A set of towels was forgotten during cleaning, which we discovered upon our return at 11 p.m. Annoying when you want to shower. The rooms are equipped with a bathtub, which is a matter of taste, but we would prefer a shower. There's no minibar, nor a kettle or coffee maker. A 0.5-liter bottle of water was provided for the three of us as a welcome. Breakfast was also okay, but not outstanding. You can have freshly fried eggs prepared, but there was no omelet. We also missed salmon, for example, from the buffet. We enjoyed sitting in the bar in the evenings, but it required a lot of patience. A 30-45 minute wait for drinks or the bill was normal here. We were already familiar with the location, which is a bit out of the way, near the Russian colony, so it's only about a 10 to 15-minute walk from the center. Whether the €25 parking fee per night is really necessary is debatable. So we parked for free in a side street opposite the hotel. In short: The hotel is OK, but not quite up to date for a 4-star hotel.

The hotel is conveniently located for exploring the city center and its sights. It has excellent public transport links. However, this also results in a bit of traffic noise. It was difficult to sleep with the window open. The hotel is modern and functionally cool, but this also makes it a bit noisy and noisy. The hotel and its ambiance are now a bit dated, and some parts could use some renovation. The staff is very friendly and accommodating, especially the breakfast staff. Our requests were quickly met. The breakfast buffet is extensive and appealing; there's practically nothing missing. The hotel's prices are on the higher side. It's a shame.

Great hotel in a great location. Rooms are super spacious. Breakfast with three stations is always plentiful and offers a wide selection. The pool and spa area is quiet and highly recommended for €7.50 per stay.

Very centrally located, with underground parking and bicycle parking. The somewhat high price of the underground parking is a bit daunting at first, but it's still acceptable.

The hotel is, of course, very conveniently located. Potsdam's sights and restaurants are easily accessible. The staff, in my opinion, proved to be competent, polite, and accommodating. I would also rate the breakfast as top-notch. The rooms, sports facilities, and spa area are beyond reproach. I found the underground parking space to be a negative, and above all, excessively expensive. The pub wasn't open. However, you could visit the bar. The drinks there aren't cheap. But don't worry. You won't lose your money there that quickly. The two or three staff members are simply not capable of that. I can't imagine what it would be like with a really large number of guests.

A beautiful, perfectly clean, very service-oriented hotel with friendly staff. The breakfast is wonderful.

We stayed at this hotel for two nights to get to know Potsdam. It's located very close to Sanssouci Palace. It's very clean and qualifies as a 4-star hotel. The beds are very comfortable, and the breakfast is particularly good. Overall, highly recommended.

Lovely hotel brilliant staff spacious rooms underground parking and walking distance to shops and restaurants.

Upscale hotel. Breakfast with a very large selection and plenty of tables.

Overall, a good hotel with a good location and decent amenities. Great breakfast! However, room service was not good during our two-day stay. The water glasses provided were dirty and were not replaced even upon request, and the beds were not made during the day.

Services are not working, you won't get clean towels during your stay and if you run out of something (like paper) it's not replenished, they don't have staff..., parking is 20 Euros per day...

Great location, friendly staff. Especially the two gentlemen at the reception. They made our short trip even better with tips and suggestions. The breakfast was excellent. There was something for every taste. The price for breakfast was a bit high, and the underground parking wasn't exactly cheap, but like everywhere else. We'd be happy to come back.

Always super nice. Friendly, clean, and pleasant. Easter was wonderful and child-friendly. On Easter Sunday, the children found lots of Easter eggs. It was a successful short Easter trip!!!

The room seemed shabby and was dusty. We found the underground parking fees to be very high. The front desk staff, while friendly, failed to provide important information. Breakfast was good but difficult to find a seat even at 7:30am. Overall, the price-performance ratio did not meet our expectations.

Not for “villagers” who are used to sleeping with their windows open. Windows cannot be opened, air conditioning. Otherwise very clean, friendly and helpful staff and convenient location. Parking space in the underground car park 25.00 EUR/day, not even free for disabled people.

Good and clean hotel in a good location. The breakfast is varied and very tasty.

Good location in Potsdam and that's it for those who want to relax for a few days - certainly enough for short trips or business trips. The room was quite large - the street is very close if you have windows on the street side - unfortunately too loud. No kettle, no glasses, no fridge. The mattress was very soft, as was the pillow - we both had back pain afterwards - 2 days. Spa area far too small for the size of the hotel, 90 degree sauna didn't work - reported 3 times, looked at 3 times by the staff, didn't help - it was just cold. The breakfast was good, only the vegetables were not completely fresh - from the day before. The hotel did not meet our expectations. We were in Dorint on Rügen and the two hotels can hardly be compared. Too bad.

Highly recommended . We were in Potsdam for a short visit and we will definitely be back.

Everything was great, great wellness area, great service

Let's start with the service, really top, very friendly and attentive, answered every question as best as possible and was very helpful. Our room was excellent, even though the main street is in front of the hotel, you hardly hear any traffic. Now to the breakfast buffet, I've never had so much choice at breakfast before - there was everything but really everything was A+. The location of the hotel is just right, you can get anywhere quickly on foot and the price-performance ratio is also right. We would be happy to come back and will definitely recommend you.

Staff is very friendly, the breakfast buffet is gigantic & of good quality and has a fair price

Unfortunately the hotel is not wheelchair accessible, it only has one wheelchair room, all other rooms have a bathtub. The restaurant only serves warmed-up food from a jar. The breakfast room is large, there is very little choice and only 3 slices each. The dishes are not cleared away promptly or at all. The furnishings of the rooms are old. Some staff at the reception have no knowledge. Wellness area for an additional charge, there are 2 saunas and a swimming pool, everything dirty. Not a place to relax.

Been here a long time ago. Still recommended.

Friendly welcome and farewell, unfortunately the staff in the bar had no interest in offering any more drinks and we only had one drink each

The breakfast in particular is rich and excellent. We always enjoy coming back when we are in Potsdam.

It's a good place to sleep, and the breakfast is very good, but otherwise, there are nicer hotels in Potsdam. The staff shortage is noticeable.

I can only recommend it. I was very satisfied with the top team at the reception and also in the catering area.

Nice centrally located hotel, overpriced parking fees, pay for the sauna, book your room only with a credit card on file, very good breakfast, everything was clean, it is recommended

Dorint with the usual quality! The only small minus point! No walk-in shower and the double bed does not have the usual quality from the Dorint Group! Not a box spring bed, very deep and falls apart at the slightest movement. Top breakfast, but everyone has to decide for themselves whether €25 per person is right. We think it's a bit high! As a Dorint customer it's ok, but this house is not as harmonious as the other Dorint houses we have experienced so far.

Large but friendly hotel in a prime location.

Very nice hotel room Clean and spacious Can only be recommended Top breakfast

A really good hotel. However, it wasn't possible to get snacks after midnight; the minibar only contained water. Check-in was difficult, as previously stated requests, such as late check-out, were apparently unavailable due to full bookings. Was it possible to book an additional day, though? The hotel is very large, with long walks. Unfortunately, for a 4-star hotel, this is the only rating I can give, as I've stayed in 3-star hotels that were significantly better, or even 4-star hotels that were far above that. The rooms are very clean, though. €25 for breakfast is, in my opinion, completely overpriced, as is the price for the underground parking garage. The location, however, is unbeatable.

Everything was great, breakfast was very good, the bar had everything we wanted, staff were very nice and accommodating,

Outdated hotel. Mattresses far too soft and saggy. Breakfast was good, but the service cleared tables too quickly and wasn't very attentive. You hardly dared to get up to get something from the buffet again.

Nice hotel, mainly seen as a business hotel. Very friendly staff and families with small children are also looked after very well. Breakfast buffet with a large selection. It was always refilled quickly and freshly.

I stayed at this hotel for 4 days for work. The first impression of the room was quite good. But then I took a closer look and was a bit horrified. The radiator in the bathroom where the fresh towels were hanging was completely rusted, the armchair had some white spots that I don't want to know what caused the spots. The cupboard in which the refrigerator was (supposed and non-existent minibar) was dusty and had not been cleaned for a long time. The drain in the bathroom sink was completely blocked and unhygienic! The overflow was completely moldy. The cupboards were scratched and the wardrobe could hardly be opened because it was completely stuck. Above the passage into the room there was a board similar to a shelf. This was totally dusty. Bathrobe (which is part of the minimum standard for 4 *) is only available for a fee. Glass panes on the desk were completely dirty! All in all a pretty run down room!! According to the booking it should be a comfort room! The room wasn't cleaned once during my stay! When checking out there was no "have a nice trip or how was your stay" The hotel doesn't even come close to being 4*Superior!!! The only good thing was the breakfast.

Opinion of a business traveler: Was there for a 2-day workshop with colleagues from the company. There are several seminar rooms - the hotel is known as a conference location - which can be booked from small to large to suit the occasion. The service was great and friendly. The food offering is extensive, from buffets to small snacks. The rooms are not (anymore) at the top level. Minor flaws in the bathroom and room, mini-TV from before 2010 etc., but sufficiently large and quite well insulated - important since the hotel is located at a noisy intersection. Location is well suited for both private and business use. Downtown Potsdam can be reached in 10 minutes on foot. A bus stop is right next to the hotel.

Hotel is good. Food and drink are clearly overpriced, as is the underground car park.

Great hotel - very modern, nice and clean rooms. However, the heating didn't work properly, but otherwise a nice stay.

I recommend the Dorint Hotel wholeheartedly. The location in the center of Potsdam is simply ideal - between Sanssouci Palace and Cecilienhof Palace, surrounded by the charming Alexandrowka and the picturesque Dutch Quarter. All of these attractions are within easy walking distance. But it's not just the first-class location and comfort that make this hotel so special, but above all the excellent team. With their warm hospitality, their competent service and always a smile on their faces, they ensure that your stay at the Dorint is a luxurious experience.

A little outdated, but otherwise oooookay

Very friendly and competent staff...very good location

Modern and beautiful house. Warm pool. Affordable accommodation. We're not happy to just afford breakfast for 25 euros per person again.

The hotel is centrally located in Potsdam, very clean, friendly service and the food is also okay... I would like to come again...

PROs: Clean rooms, sheets, towels. Great water pressure with perfect hot water. There is a fridge (empty), no kettle. Even it is located nearby the road, pretty good sound isolation. CONs: Stayed in the middle of January, -2 outside. Quickly found out that AC didn't work. Informed the reception, immediately checked by house keeping, and ended up with a small portable heater which cannot be able to heat the whole room instead of a room change. Room service is there, but it isn't. You need to order and go down to pick your order.

We only had a short stay, but the hotel immediately made a good impression. Shortcoming, there were no bathrobes available.

Great service, the entire team is extremely friendly and fulfills your every wish.

It was ok, we were here with family. I didn’t like the fact that i have to pay in order to use the pool, but no complaints here - I knew it when we booked and I don’t hold it against the hotel. The location is 15 minutes walk from old city center, not too bad, but not in the center. The room was a wee bit old, it was clean with spacious bathroom but it lacked coffee or tee maker. Breakfast was very good. Generally speaking it is a good hotel for conventions but average for family vacation.

Great hotel, very good breakfast and very nice staff. Only the room was a bit cold. But otherwise we had a great stay and will definitely be back.

Close to the city center, very clean, very friendly staff

The rooms needed a renovation. Poor soundproofing on windows, I heard every drop of rain on the windowsill.

Good location. The center of Potsdam and various sights are within walking distance.

Very nice hotel with first class service. Gladly again...

My wife took a little break from me with her best friend ;-) and both ladies had a lovely weekend in Potsdam with the sunniest weather on the 1st of Advent. The hotel has an absolutely great location, many sights are within walking distance, the rooms are clean and comfortable. Unfortunately the staff at breakfast was severely understaffed, but those present did their best. Really big, big respect and thank you very much for that!!! We are happy to recommend the hotel and will definitely come back.

We had booked rooms for our children and grandchildren. The children really enjoyed it and the grandchildren both went to sleep with their “Dori bears” that they had received when they checked in. There’s an extra plus point for that!! We were thrilled with the great breakfast buffet; no wish was left unfulfilled.

We paid a considerable amount of money for our stay but some acts of the hotel was so cheap and degrading like: - hotel asks you to pay 5 euro for using the pool that it was supposed to be on the price. - for using towels we had to pay another 10 euros!!! - for using the parking that belonged to hotel we paid 15 euros per night. It was odd cause it was not a public parking and it was hotel’s parking which was supposed to be free for guests. - Room’s equipment was too old. Nice things about hotel were the breakfast and swimming pool.

Very nice hotel, everything clean and tidy. It's nice that there is a pool. However, the underground car park is a bit too expensive.

Very nice hotel with excellent breakfast and first-class service

The rooms are very large and spacious, clean and tidy. A socket next to the bed was damaged and therefore at least a risk of injury, possibly even life-threatening, so I decided not to test it. The staff is very accommodating and friendly, definitely full marks here. But the fact that 5 hours after I arrived and wanted to spend another night in the hotel I received the message that they thanked me for my stay and wished me a safe journey home was strange... The breakfast is quite simple and average hotel breakfast. Here 25 euros is definitely excessive. I've had better breakfasts for half the price. But the hotel staff were able to raise the rating significantly to 4 stars! Hold on to your people, they are good. 😊

Rooms are okay but not very good for Dorint standards. Didn't have a mini bar, toothpaste, power outlet on one side of the bed and a light didn't work.

Wasn't there, just walked past it. Giant big. Seems well suited for conferences

Large hotel in the best location for exploring Potsdam. Underground car park also suitable for large cars without maneuvering. Pool and sauna access is available for a small additional charge. Definitely worth it. Breakfast offers everything that goes with it, but is overcrowded at rush hour. Drinks at reception a bit overpriced for the night.

Breakfast great, rooms excellent, location great.

We have been coming to the hotel in Potsdam regularly for 16 years and have noticed a continuous deterioration and increasing prices. There used to be a steam bath, whirlpool, counter-current system and a tepidarium, but everything has been discontinued. Recently, however, there is an extra fee for the sauna and pool, as well as a fee for bathrobes, which is embarrassing. The staff at the reception are always friendly and committed. Don't expect too much beyond standard phrases. Criticism is reacted sensitively. For the first time in our many worldwide travels, we lost items from the room at the Dorint Potsdam. The breakfast buffet is still very good, but savings have been and are being made there too. The staff there are very nice and have mostly been there for many years. Anyone who visits the Dorint for the first time may be satisfied. Anyone who knows the hotel from before will be disappointed. Instead of 4 stars, unfortunately only second class. We're looking for an alternative. Too bad.

Everything was perfect, from check-in to checkout. I felt very comfortable and would have liked to have stayed longer.

Good hotel for a city tour! Clean, large rooms. Very good reception staff. Breakfast buffet very extensive and varied. The hotel bar is open every day and you can also eat snacks there. However, we cannot recommend the evening buffet for 39 euros, little boring selection and not hot. You can eat tastier and cheaper in the city!

It's a huge complex but still cozy. The staff is very friendly and helpful. The breakfast is very extensive and very good. Since there is a sauna and swimming pool, the price-performance ratio is ok. The hotel is located quite centrally. I would book it again.

Very friendly and polite staff, excellent swimming pool and sauna. Absolute highlights are the fantastic breakfast buffet and the overall cleanliness. Located in quiet surroundings, still very close to the city centre, Heiligesee, and Sanssouci Park.

Pleasant atmosphere, very relaxed hotel. Breakfast also very good. Underground parking is absolutely overpriced.

As usual, everything was very good again. Quiet and clean room, great breakfast. This time we had booked an arrangement with dinner, which in no way met the standard of the hotel.

The service is a bit old and could be improved. Great location, you can reach everything on foot.

How do I start? The hotel is in a very good location. All sights are almost within walking distance. Unfortunately, the service is and remains Dorint. Despite the Dorint card, no early check in, no late check out and no better category. Reception, cold and unfriendly. Arrived with three people. We pay for three people and there was exactly one small bottle of water in the room. When we asked whether we should share it, the unfriendly answer was that it was Dorint Standard. Sounds a bit strange, but the lady is right. Unfortunately.

I made a booking online and stayed 2 nights. But I'm very disappointed because the hotel is very old and the staff is very unfriendly and barely understand German. Although we had chosen our booking online with breakfast, the person on site wanted 25 euros per person per day for it. My recommendation is Potsdam but never this hotel again.

Very well-kept, quiet hotel yet close to the center. Breakfast is excellent! Staff, especially at reception, very friendly and helpful. Detailed tips for excursions and tourist destinations were given at check-in. Overall, a nice stay in Potsdam.

Great hotel, nice service Gladly again

Very nice reception. We were recommended parking spaces for our very tall car because all of them in the hotel were full and the underground car park would be too low. That helped a lot👍

Nice hotel and the buffet was good.

A recommended hotel with good storage. The family room had two bedrooms, a large walk-in closet and a bathroom with a bathtub. The body hygiene items were from Rituals. In the basement there was a spa, sauna and a pool (fee per person €2.50, children up to 11 years had free entry) Parking spaces were available in the underground car park for a price of €25/24h parking. The large breakfast buffet was also recommended.

Very nice, considerate staff. The breakfast buffet leaves nothing to be desired. Due to the size of the breakfast room, the background noise is very high. The room we stayed in exudes 90s charm. Generous, bright but not loving. Just a conference hotel. Television, already a flat screen with a good picture, but of the first generation. The beds are unreasonable, far too soft and there is no question of a good, restful sleep. We didn't use the spa offer and therefore there is no statement about it.

I've been coming here regularly for over 10 years. No other hotel is an option for me? Rooms are great. SPA is fine and nice. Breakfast leaves nothing to be desired. Of course I'll come back.

Unfortunately the restaurant closed at 9 p.m. and it was also closed due to a lack of staff.

The hotel is close to the castle park, but the old town is also within walking distance. There is an underground car park; you should inquire about the current price in advance. The room furnishings are older, but well-kept and clean. Personally, I like this as modern facilities hardly offer any storage space. There are wardrobes, hangers!!!, storage space in the bathroom, etc. There is also a safe and a small refrigerator. We found the breakfast offering to be complete. Everything is there and delicious. Considering the number of guests who checked in with us, the breakfast room was very large, crowded and therefore noisy. The cleanliness of the stairwell was noticed negatively. It looked like it wasn't even cleaned between arrival (Thursday) and departure (Sunday). That didn't fit with the rest of the impression. All the employees we came into contact with were very friendly.

Seems to be getting old. Positive things first: In contrast to other reviewers here, the breakfast service on Sunday morning was excellent. House seemed fully booked. Finally thermos flasks on the tables again, so that a lot of the pressure was taken away from the coffee machines (I always get upset about the queues in other hotels). And . . there are tablets in the rooms. With information. However, these could still be expanded. Otherwise: Check in: although there was nothing going on (12:00 noon), the colleague behind the counter was very busy with a few receipts. And he made no move to greet us. Very ignorant. Beer bar is closed. No information in advance. Sauna and bathrobe are charged extra. “We are not a wellness hotel” he could have saved himself the saying. And then on Sunday morning the sauna was out. At 9:30 a.m. According to the plan, it will be in operation from 8 a.m. So you stand there in your bathrobe, walk to the house phone and... . .. . . no one to reach. I wanted to call the reception, but it didn't answer. .because there were no numbers. I was very disappointed. So we got dressed and left. I have had many good experiences with Dorint in the past. Mainly because of the service, room quality and various add ons. Unfortunately, apparently only masses of tourists are being let through. 4 stars ?? Not like that!! Addendum: According to the answer from the hotel: You really could have saved yourself this standard blah blah. If a reply, then a precise statement on the criticism. This only reinforces the impression of bad management!!

Very well located, I wouldn't come back for breakfast, but it was OK.

Everything's ok, but next time I won't be here again. A hotel couldn't be more impersonal. The icing on the cake was that in the small print you actually found that the swimming pool had to be paid for separately. Spa, although this term is completely out of place.

I find the price of underground parking too high, even as a guest with parking fees of €25 per day. Rooms are a bit noisy and are getting old. The beds are extremely soft... Equipment: There was a hairdryer and a tablet for service in the room. The air conditioning was extremely loud. Breakfast: Goes better... No assignment to a table... after asking you were only told in an unfriendly manner that you should be patient. You could tell that it was stressful on the holiday... but you shouldn't let the guest feel that way The buffet itself was very rich and there was also fresh fried eggs. However, the hotel cannot keep up with the number of guests. Here, too, there was no information about this when checking in. Countless masses of people, crowded together at the buffet. I wouldn't check in here again.

Very nice staff, clean rooms and an excellent, varied and sustainable breakfast.

In my opinion, the hotel doesn't deserve 4 stars (I didn't use the spa area and didn't rate it accordingly). The always friendly service made up for it, but the room's best days were behind it. The cleanliness was so-so, a bit of mold in the bathroom, narrow bathtub for showering with no space directly under the jet... I stayed overnight twice as part of a conference and was also able to attend breakfast and dinner. Both rather lower standard, always the same, sometimes sparsely stocked and not enough access for the large crowds. In my opinion, the warm food is only worth 1 star, hardly seasoned, pasta overcooked, fish partly raw. Too bad.

A fantastic stay from September 20th to 22nd. at Dorint Sanssouci! Beautiful, modern room, top breakfast and very attentive and accommodating staff at reception!!! Therefore from me 5***** We will definitely come back!

Highly recommended hotel. The rooms are well equipped, comfortable, well-kept and clean. The staff is very friendly and helpful. The hotel's own bar is very trendy.