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4,0

Basierend auf 260 Bewertungen gefunden auf 2 Websites

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Nº 47 unter 63 unter Ettlingen

KUNDEN KOMMENTIEREN IHRE..schonsushi
Ergebnis
StellungnahmenHinweisGoogle2574.6TripAdvisor33.5

comment_iconStellungnahmen

Delicious, fresh food - recommended...

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Dejan Durdic . 2024-12-10

WEITERE KOMMENTARE IN Google

The food was delicious, looked fresh and tasty, unfortunately the restaurant is very small and therefore has very tight seating

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Patricia Müller . 2024-11-25

WEITERE KOMMENTARE IN Google

A nice restaurant, very friendly staff and the food is simply delicious. 😊

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Martin Sommer . 2024-11-24

WEITERE KOMMENTARE IN Google

The only restaurant I have ever been where they round UP your bill making you pay more 🤣 (if your bill is 36.7 you'll pay 37) No card accepted, only cash, they mistook an order at my table, food is tasty.

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Daniele Torri . 2024-11-09

WEITERE KOMMENTARE IN Google

Excellent food. Clear recommendation. Really good. I am often rather skeptical and demanding. But I would love to come back here at any time and look forward to it!

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Stephan Jansen . 2024-10-29

WEITERE KOMMENTARE IN Google

What an amazing food experience! Literally, everything what we ordered, was 10 out of 10!

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Ania Krerowicz . 2024-10-21

WEITERE KOMMENTARE IN Google

Food service top Unfortunately today you could only sit inside

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Ralf Hilpert . 2024-10-20

WEITERE KOMMENTARE IN Google

Very tasty food :) Nice service, food arrives quickly and you can pay with cash or card!

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Linda Scharinger . 2024-10-14

WEITERE KOMMENTARE IN Google

Very good food and the service is always very friendly.

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Matthias R. . 2024-10-13

WEITERE KOMMENTARE IN Google

All very tasty. Unfortunately, the sushi is only available in larger quantities and not mixed.

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Jörg Stein . 2024-10-01

WEITERE KOMMENTARE IN Google

The food was super delicious. The fried sushi rolls are awesome. Highly recommended, definitely come back. Unfortunately, EC card payments are not possible.

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Michael Fellger . 2024-09-30

WEITERE KOMMENTARE IN Google

Delicious food.Service quick and friendly.

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Jürgen Eickele . 2024-09-26

WEITERE KOMMENTARE IN Google

Very good price-performance ratio.

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Cornelia Schuler . 2024-09-25

WEITERE KOMMENTARE IN Google

Super delicious food, modern and not a fast food atmosphere

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Steffen Gottschalk . 2024-09-24

WEITERE KOMMENTARE IN Google

Hello Kitchen Ettlingen The Moonkitchen is a Vietnamese Asian restaurant. It is located right in the heart of Ettlingen. The staff is very nice and accommodating. The food is absolutely TOP, tastes really good. Of course there is also the matching Asia Tiger Beer. The restaurant is small but typically Asian and yet modernly furnished. There is also an outdoor area in front of the restaurant where you can sit nicely. You can park in the parking garage, which is just a 2-minute walk away.

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Alexander Oranje . 2024-09-22

WEITERE KOMMENTARE IN Google

Delicious! Delicious Asian cuisine. Chicken was very crispy and juicy. Were served quickly and didn't have to wait long.

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Ahmet Yalcin . 2024-09-21

WEITERE KOMMENTARE IN Google

Lunch is always good and reasonable for the price

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Christian Rupp . 2024-09-16

WEITERE KOMMENTARE IN Google

The service was very attentive and the food was delicious :))

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Paule Wipfler . 2024-09-14

WEITERE KOMMENTARE IN Google

Super leckeres Essen. Die einzigen Kritikpunkte sind, dass man nicht mit Karte zahlen kann und es ist ein bisschen zu teuer. Trotzdem eine klare Empfehlung.

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A W . 2024-09-11

WEITERE KOMMENTARE IN TripAdvisor

Unfortunately we were disappointed there this evening. The food is now heavy on our stomachs. We only ate vegetarian food! No card payment possible.

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Steffen R . 2024-09-09

WEITERE KOMMENTARE IN Google

The food was very mildly seasoned and not fresh, like sticky, the service was a disaster - complete language barrier - everyone smiled, that was enough to communicate, only cash payment and the bill had different dishes than what was ordered and again people smiled - without apology.

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Manuela . 2024-09-06

WEITERE KOMMENTARE IN Google

I can definitely recommend the restaurant! Super delicious food. The portion was mega. Had the lunch dish A1. Chicken, vegetables, salad with a lemongrass sauce I guess. There was also a chili in it, which made the food a little spicy, even though it didn't say anything about spicy on the board outside. Fortunately, I didn't care. Since we were the only ones at lunchtime, we were served quickly and friendly. Ambiance... Well, outside 😁

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Philipp Di . 2024-09-04

WEITERE KOMMENTARE IN Google

I can only be amazed at the reviews. The food is just mediocre. Without sauce, the pasta and salad were tasteless, only the duck was a bit different. The service is a disaster. The person at our table who arrived later wasn't asked what they wanted, a drink was forgotten and then the plates were held right in front of my face when they were cleared away.

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Wolfgang Wegner - Medien- und Kulturschaffender . 2024-08-30

WEITERE KOMMENTARE IN Google

Very tasty food! Please note that you are required to pay in cash at checkout. They have no alternative payment methods, which as far as I know are legally required (i.e. undeclared work). They also couldn't display appropriate CASH, which made the bill twice as painful.

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lode “Muylie” muylaert . 2024-08-28

WEITERE KOMMENTARE IN Google

Food service is okay but in this day and age only cash payment :) is not up to date

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Patrick Fackler . 2024-08-16

WEITERE KOMMENTARE IN Google

Good food and a nice dining area outside. I would especially recommend the Vietnamese options, the sushi is rather mediocre. Unfortunately no digital payment whatsoever, cash only; thus I always deduct a star.

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D . 2024-08-07

WEITERE KOMMENTARE IN Google

I've probably been here 10 times - best (lunch) restaurant in Ettlingen. There is no better sushi in Ettlingen or Karlsruhe. Just carry on like this :-)

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An XO . 2024-07-28

WEITERE KOMMENTARE IN Google

nice little restaurant with an outside terrace. very friendly us very very fresh food. I haven't eaten so well in a long time... and not too expensive

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Rick Gengler . 2024-07-28

WEITERE KOMMENTARE IN Google

The food is very tasty and the restaurant is nice. P.s There aren't enough pictures on the walls😊

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Nastya Glavnaya . 2024-07-28

WEITERE KOMMENTARE IN Google

We've eaten here three times now. Every time was something different. To put it bluntly, the food is very tasty. The service, however, was a bit of a disaster. Our first time we got something different than what we ordered. It was laughed away and not compensated for in any way. We ate it because it was very tasty. Here we thought ok, it could happen. The second time the sauces were actually swapped again. Now we've taken a long break and thought let's try again. We ordered something to take away. If only we had taken a better look in the bag. When we got home we realized that we had received completely the wrong food. Something is definitely wrong here. We went back and exchanged it. Here too, despite the complaint, no insight or apology. It was laughed away again.

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Nessa Cosy . 2024-07-24

WEITERE KOMMENTARE IN Google

Yesterday we had No. Tried 3 (spring rolls) and 4 (vegetable dumplings) and 25 (curry coconut with vegetables and tofu). Unfortunately, the dumplings seemed very dry and not particularly fresh, and the curry was bland and tasteless. How you can get a curry to be so “tasteless” is inexplicable to us. Overall the meal was very disappointing. Sorry for the negative review...but that really wasn't good.

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muhima . 2024-07-19

WEITERE KOMMENTARE IN Google

Great authentic restaurant with Vietnamese cuisine. Absolute insider tip in Ettlingen. Although very small, but still nice and lots of tables outside. The staff and service are excellent and friendly. The food is always freshly prepared, large portions and very tasty. I can also only recommend the homemade iced tea. We like to go here as a family or order home. Hopefully the Moonkitchen will stay with us in Ettlingen for a long time.

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Denise Stelkens . 2024-07-09

WEITERE KOMMENTARE IN Google

I'd like to recommand this restaurant for all people who are looking to eat something in Asian style. With friends we have ordered 3 different meals and they were server very quickly. Quality and taste was excellant, and threfore I invite all to this restaurant, which is very small but worth to eat here not spending too much money.

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Mariusz S. . 2024-07-02

WEITERE KOMMENTARE IN Google

A very nice place for good Vietnamese food. Good ambiance, good portion and efficient service. We tried starter platter, soup based and noodle based dishes and all were good. Lot of Sushi options also available. No free parking available. I have reduced one star for the pathetic desert (just avoid) and for the fact that such a modern and big restaurant in modern times does not accept card (even EC or bank cards not accepted, forget about credit cards) payment that is something unbelievable. Carry hard cash with you.

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Atul Airbnb . 2024-07-01

WEITERE KOMMENTARE IN Google

I was here with a larger group. The order was quick and the food was soon on the table. We all enjoyed it very much. Unfortunately it was raining and we had to sit inside. Due to the narrowness, the door was almost always open and there was a draft. Unfortunately, this was unpleasant. There is now also a toilet, Unfortunately, card payment is still not available.

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Rouven Antoniadis . 2024-07-01

WEITERE KOMMENTARE IN Google

We were there on a Sunday afternoon and the place was packed. Reservation is worth it. The service was friendly and quick, the food was really, really tasty! Price wise completely okay. The only downside was the slightly sticky tables, which wasn't that tasty. But otherwise great, hence 4 stars.

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Mango Fab Tango . 2024-06-30

WEITERE KOMMENTARE IN Google

“Moon Kitchen” in Ettlingen is a real highlight for all fans of Asian fusion! We have eaten here many times and each time the food has been a delight. The service is always top – friendly and attentive. We think the young, hip team is particularly cool, as they create a great atmosphere with their fresh style. Only the tofu could use a little more oomph, but that's just a minor blemish in an otherwise fantastic dining experience. “Moon Kitchen” is definitely worth a visit!

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Sajjad A . 2024-06-30

WEITERE KOMMENTARE IN Google

Super delicious food. I will come again. Very tasty fresh homemade drinks 👍🏽🍱😊😊🎉

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Emraan Immy . 2024-06-29

WEITERE KOMMENTARE IN Google

Extremely delicious food, simply amazing!

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Jona . 2024-06-28

WEITERE KOMMENTARE IN Google

Very tasty food 👍. Tasted good .

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Ralf Zeller . 2024-06-25

WEITERE KOMMENTARE IN Google

The two of us ate at Moon Kitchen in Ettlingen today. We sat outside and had 6 spring rolls with sweet and sour sauce Nem Chay No. 3, and two soups Sup Sua Dua, No. 15. We also had the dish Sot Xoai No. 26 twice, which you can see here in our pictures sees. Once with chicken and once with crispy duck. To drink a still water and a mango spritzer. We were served friendly and the wait for the food wasn't long, about 15 minutes. We found the food very tasty and it stands out from other Asia, good quality of ingredients, freshly cooked. We'd love to come back for dinner. We enjoyed it very much.

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Pa Fei . 2024-06-13

WEITERE KOMMENTARE IN Google

The food is super tasty (both warm dishes and the sushi) and the staff is super friendly. The sushi is actually one of the best in the Karlsruhe area :) It's also really nice to sit, especially outside in Ettlingen's old town. I can only recommend this restaurant to everyone :)

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Marie Bachler . 2024-06-12

WEITERE KOMMENTARE IN Google

Delicious Asian noodle and rice dishes. The sushi is also very good.

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Yaron Popper . 2024-06-09

WEITERE KOMMENTARE IN Google

It was ok.. If i'm in the area, i will visit again 👍🏾😊

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The Man . 2024-06-08

WEITERE KOMMENTARE IN Google

Best Bun Bo around. Crunchy vegetables, fresh herbs, good spiciness. The sushi is also great. The waiters are very nice and the atmosphere is very relaxed👍 and Ettlingen is always worth a visit.

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Alf Martin . 2024-06-08

WEITERE KOMMENTARE IN Google

I haven't eaten so well in a long time 👌

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Marina Sipko . 2024-05-31

WEITERE KOMMENTARE IN Google

Very tasty and very nice service. Ordered to take away. Top quality! Very tasty, everything very fresh, appetizingly prepared. I can definitely recommend it!

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Konstantin . 2024-05-23

WEITERE KOMMENTARE IN Google

Delicious food and friendly service 😊

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timo münch . 2024-05-20

WEITERE KOMMENTARE IN Google

Everything was super delicious!! We would be served in a friendly and courteous manner👍

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Kalpana Gurung . 2024-05-19

WEITERE KOMMENTARE IN Google

Very tasty and very friendly - we'll be back!!

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S Peterle . 2024-05-12

WEITERE KOMMENTARE IN Google

Delicious food, good value for money, fresh sushi

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Paul Glenn . 2024-05-09

WEITERE KOMMENTARE IN Google

Extremely fast delivery! Exceptionally good food! New favorite restaurant :)

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Annelie Wagner . 2024-04-28

WEITERE KOMMENTARE IN Google

Delicious food, excellent service. Thank you!

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Melanie D . 2024-04-21

WEITERE KOMMENTARE IN Google

There is very tasty sushi here and great, fast service. We recommend.

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Anna W . 2024-04-21

WEITERE KOMMENTARE IN Google

Very very tasty and super friendly. I'd love to come back

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Marcus . 2024-04-14

WEITERE KOMMENTARE IN Google

initial appearance ok but vegan gyozas contained chicken, wrong item delivered, both not taken off of check. won‘t visit again.

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Jaqueline . 2024-04-06

WEITERE KOMMENTARE IN TripAdvisor

Delicious starter for two, really fresh. Also main course with fresh vegetables, delicious.

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Tineke Italia Visscher . 2024-04-03

WEITERE KOMMENTARE IN Google

We went to Moon Kitchen earlier and had wonton soup and chicken with rice and vegetables. It was really very good. My wife said that she has rarely had such good wonton soup. The staff was really very friendly. That's why we give you full sympathy points.

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mantab1590 . 2024-04-01

WEITERE KOMMENTARE IN Google

We went there spontaneously and didn't regret it! The food was really very tasty. We'll come back on our next vacation 5*

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Lexi . 2024-04-01

WEITERE KOMMENTARE IN Google

Rarely eaten so deliciously. Super friendly staff and the food was really delicious. Even after ordering, it arrived at the table fairly quickly.

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Diana . 2024-03-31

WEITERE KOMMENTARE IN Google

Little Asian in the middle of the city center. The service is super friendly and quick. We had sushi and chicken breast with noodles from the lunch menu. Both were very tasty and we found them to be fairly inexpensive. A clear recommendation.

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Peter Niessen . 2024-03-29

WEITERE KOMMENTARE IN Google

Sehr lecker gewesen!! Dabei hatte ich etwas ganz anderes bestellt als bekommen, wurde aber positiv überrascht. Gerne wieder!

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Albert B . 2024-03-27

WEITERE KOMMENTARE IN TripAdvisor

Delicious Asian cuisine. Very good and affordable. At the end, the cafe is prepared in a completely different way. Good idea.

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Markus König . 2024-03-25

WEITERE KOMMENTARE IN Google

Always happy...extremely delicious

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Hajo Saurma . 2024-03-24

WEITERE KOMMENTARE IN Google

Good, inexpensive, quick service. Balanced price-performance ratio.

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Peter Karle . 2024-03-14

WEITERE KOMMENTARE IN Google

The food (a pasta dish and a soup) was really good and reasonably priced. However, I found a ginger tea to be quite expensive at €4.80.

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Ed Divez . 2024-03-08

WEITERE KOMMENTARE IN Google

It's very small and not something you'll spend hours in. But the food is delicious and the service is top.

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Claudia Knopp . 2024-03-05

WEITERE KOMMENTARE IN Google

The food was very tasty. Very friendly service.

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Sascha Dreislampl . 2024-03-03

WEITERE KOMMENTARE IN Google

Small restaurant that I didn't expect much from, a great surprise, spectacular food and very fresh ingredients, a highly recommended price and top service, whether eating in the restaurant or taking away in a week and I have eaten it twice and eaten it many more to come.

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Yolanda Julián Garcia . 2024-02-16

WEITERE KOMMENTARE IN Google

A young, not yet perfectly coordinated team, but they serve delicious and fresh food. The service is super nice and very fast. The toilet is a bit hidden, but very clean. Unfortunately, card payment was not possible. Overall, I recommend anyone who wants delicious Vietnamese food to visit the restaurant :)

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Jan Buth . 2024-02-07

WEITERE KOMMENTARE IN Google

Fastest delivery I've ever had. My order arrived after 30 minutes. The sushi and summer rolls we ordered were very tasty 🤩 would be happy again.

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Charly . 2024-01-27

WEITERE KOMMENTARE IN Google

Great Vietnamese cuisine, was very tasty.

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Alexander Durst . 2024-01-27

WEITERE KOMMENTARE IN Google

Very tasty Asian food, small but nice. Highly motivated service employees. There is some indoor seating, but there is also a lot of pick-up here. We will definitely repeat.

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AnKa M. . 2024-01-15

WEITERE KOMMENTARE IN Google

Winziges Restaurant (etwa 5 Tische für 20 Personen) direkt in der Stadtmitte (Fußgängerzone). Somit muss man außerhalb parken (zahlen) und laufen. Wir haben Essen zum Mitnehmen bestellt und abgeholt. Bedienung bemüht und freundlich. Nur eine konnte Englisch, der Rest sprach nur irgendwas Asiatisches. Einrichtung zweckmäßig (Hocker ohne Lehne), modern. Wan Tans und Frühlingsröllchen waren (nur) frittierte Fertigprodukte. Die Thaisuppe war lusch, die Fleischstückchen zäh und außer noch einer Handvoll Nudeln und 5 Stückchen Frühlingszwiebeln war nichts weiter drin. Das Hühnchenmenü war gut mit frischem Gemüse (grob geschnitzt) aufgepimpt, süßlich aber auch lusch. Für uns also eher ein durchschnittliches Bestell-Restaurant. Toiletten sind keine ausgeschildert. Hinter den Tischen ist gleich die Theke. Und wie schon andere schreiben, wird es wohl keine für Gäste geben.

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Mediatrice . 2024-01-09

WEITERE KOMMENTARE IN TripAdvisor

Tiny restaurant (about 5 tables for 20 people) right in the city center (pedestrian zone). So you have to park outside (pay) and walk. We ordered takeout and picked it up. Service tried hard and friendly. Only one spoke English, the rest only spoke something Asian. Furnishings functional (stool without backrest), modern. Wontons and spring rolls were (only) fried ready-made products. The Thai soup was tasty, the pieces of meat were tough and apart from a handful of noodles and 5 pieces of spring onions there was nothing else in it. The chicken menu was well pimped up with fresh vegetables (roughly chopped), sweet but also luscious. So for us it's more of an average order restaurant. There are no signposted toilets. The counter is right behind the tables. And as others have written, there probably won't be any for guests.

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Missis Ella . 2024-01-09

WEITERE KOMMENTARE IN Google

A small, cute restaurant with a snack flair. Very tasty food and nice service, unfortunately no customer toilet yet and only cash payment during my visit. Nevertheless, I can only recommend the food for the days when things have to be done faster, in the evening I would rather go somewhere else if I want to stay longer :)

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Dilara Basar . 2024-01-08

WEITERE KOMMENTARE IN Google

Small but nice. The food is really tasty, the sushi is fresh. Absolutely to suggest!

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TAZ 764 . 2024-01-08

WEITERE KOMMENTARE IN Google

Very friendly service and delicious sushi. It's small and has more of a snack bar feel. So it's a good place to go for something to eat at lunchtime. I would go somewhere else to have a nice dinner in the evening.

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N. G. . 2024-01-07

WEITERE KOMMENTARE IN Google

After Moon Kitchen was recommended to us, we went there for the first time today. The food was super tasty and beautifully prepared. The service was also extremely nice. We are thrilled and will be back soon.

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Jelena K. . 2024-01-04

WEITERE KOMMENTARE IN Google

Great authentic cuisine and very friendly service :) We'll be back!

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christians4 . 2024-01-03

WEITERE KOMMENTARE IN Google

Super Service & leckere Gerichte 🥰. Endlich wieder ein ganz tolles asiatisches Restaurant in Ettlingen. Das muss man ausprobieren ☺️.

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Markus Jeep . 2023-12-29

WEITERE KOMMENTARE IN Google

Essen war sehr lecker und der Service hervorragend. Toilette gewöhnungsbedürftig aber sauber. Alles in allem...passt alles!

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V. Frank . 2023-12-28

WEITERE KOMMENTARE IN Google

Lecker! Schnell! Empfehlenswert!

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Joachim E. . 2023-12-27

WEITERE KOMMENTARE IN Google

Mega lecker! Alles sehr frisch gemacht und guter Service. War richtig begeistert.

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mira mädchen . 2023-12-25

WEITERE KOMMENTARE IN Google

Sehr leckeres Essen und sehr freundliches und zuvorkommendes Personal.

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Uli Bennett . 2023-12-23

WEITERE KOMMENTARE IN Google

Schon lange nicht mehr so lecker vietnamesisch gegessen. Hierher werden wir öfter kommen. Die Ingwerlimo ist der Hammer!

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Christian Bennett . 2023-12-23

WEITERE KOMMENTARE IN Google

Große Portionen, sehr appetitlich angerichtet. Lecker und super Service. Tolle Lage und abends schön beleuchtet. Könnte etwas mehr Grünpflanzen vertragen damit es noch gemütlicher wird 🪴

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Ann-Kathrin W . 2023-12-17

WEITERE KOMMENTARE IN Google

Super schön angerichtete, leckere und großzügige Portionen! Personal ist ebenfalls sehr nett und zuvorkommend. Lage ist auch super und die abendliche Beleuchtung macht den Laden sehr gemütlich. 1-2 Grünpflanzen an der Wand würden das Ambiente auf das nächste Level heben. Wir kommen auf jeden Fall wieder 🤩

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Nefle . 2023-12-17

WEITERE KOMMENTARE IN Google

Die Wantan Suppe war einmalig lecker

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Christin Fischer . 2023-12-13

WEITERE KOMMENTARE IN Google

Unfassbar leckeres vietnamesisches Essen. Die Freundlichkeit ist nicht zu überbieten. Die hausgemachten Getränke fantastisch. Das Ambiente sehr gemütlich. Wir waren super positiv überrascht und kommen sehr gerne wieder.

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Dominique Bächle . 2023-12-11

WEITERE KOMMENTARE IN Google

Der Service war sehr freundlich und effizient, und die Gerichte wurden ebenfalls in kürzester Zeit serviert. Die dumplings als Vorspeise waren besonders köstlich ! Sehr nette Entdeckung 😄

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Elise Jacquier . 2023-12-09

WEITERE KOMMENTARE IN Google

Essen sehr lecker und schmackhaft eingerichtet ,freundliches Personal. Alles sehr sauber. Leider nur Barzahlung.

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Smiljka Breski . 2023-12-07

WEITERE KOMMENTARE IN Google

Sehr zu empfehlen! Glasnudelsalat und Sommerrollen waren sehr frisch und knackig mit gutem Dressing. Man kann am Fenster schön sitzen und auf die Fußgängerzone schauen.

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Sarah von Keudell . 2023-12-05

WEITERE KOMMENTARE IN Google

DER GEHEIMTIPP FÜR AUTHENTISCHES, GUTES ASIATISCHES ESSEN! Moon Kitchen hat vor nicht allzu langer Zeit hier in Ettlingen geöffnet, vorher war hier ein schmuddeliger Imbiss drin. Was die Inhaber mit diesem Laden gemacht haben grenzt an Magie: wo man vorher höchstens mal hin ist, um den schnellen Hunger zu stillen, kann man jetzt wunderbar zu Mittag und zu Abend essen. Wir waren um ca. 18 Uhr abends hier, die auf dem Bild gezeigten Gerichte sind Nr. 28 und Nr. 19, auf dem zweiten Bild sieht man die gebackene Ananas. Alle Gerichte haben hervorragend geschmeckt, sodass wir uns bereits jetzt auf unser nächstes Essen hier freuen! Einzige Mankos: Der Zugang mit Rollstuhl ist leider Nicht bzw. nur erschwert möglich, es befinden sich Treppen vor dem Restaurant. Außerdem gibt es leider keine Toiletten.

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Mad0 r0xx . 2023-11-29

WEITERE KOMMENTARE IN Google

Mein Lieblingsrestaurant in Ettlingen 🥰

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Cindy Bänsch . 2023-11-23

WEITERE KOMMENTARE IN Google

Wunderbares Essen ,auch Mittagstisch von vegetarisch bis fleischhaltig oder fischig. Sehr schön dekoriert und zusammengestellt. Sehr freundlicher Service. Typisch vietnamesisch. Allerdings keine Toilette im Lokal .

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liane holl . 2023-11-21

WEITERE KOMMENTARE IN Google

Super leckeres und authentisches Vietnamesisches Essen. Die Gerichte sind optisch sehr ansprechend auf dem Teller angerichet. Immer wieder gerne. Vielen Dank.

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Maike Witzig . 2023-11-21

WEITERE KOMMENTARE IN Google

Top essen, Personal immer freundlich! Einfach super, danke!

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Hanna Pashkova . 2023-11-07

WEITERE KOMMENTARE IN Google

Sehr frisch und lecker. Die Rolls und Röllchen.. Fleisch und Gemüse mit Erdnusssosse und die Tees. Wir kommen wieder.

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Ut Lon . 2023-11-06

WEITERE KOMMENTARE IN Google

Ich war heute zum ersten Mal im Moon Kitchen. Vorneweg: Das Essen war wirklich gut und konnte mich überzeugen. Auch war die Wartezeit trotz Mittagszeit und eines gut besuchten Ladens angemessen. Das wars dann aber (leider) auch schon mit den positiven Aspekten. Die Kommunikation ist, wie schon mehrfach erwähnt, äußerst schwierig, mühsam und anstrengend. Ich bat um das Mittagsmenü A2 von der Tafel vor dem Laden. Ich wurde dann gefragt „Knuspriges Huhn?“ Ich erwiderte, dass ich das Gericht so wie es auf der Karte steht haben möchte, das A2 für 10,90€. Gebracht wurde mir dann Gericht A3 mit knusprigem Huhn und einer Soße, die ich nicht mochte (weshalb ich sie auch nicht bestellt hatte). Auf meine Ansprache des Kellners hin, dass das das falsche Gericht sei, wollte er mir weismachen, dass ich das so bestellt hätte. Zum Glück konnte mein Kumpel bezeugen, dass ich klar und unmissverständlich A2 bestellt hatte. Da ich Lebensmittelverschwendung nicht mag, hab ich das falsch servierte Gericht dennoch gegessen und es war auch ganz in Ordnung - aber ich wollte eben was anderes. Kein Wort der Entschuldigung, kein Entgegenkommen in jedweder Form. Schwach. Als es zum Bezahlen ging, die nächste böse Überraschung: Keine Kartenzahlung. What? Im Zeitalter von Sumup und Co, in dem es ein Leichtes und Günstiges ist, Kartenzahlung mit Karten aller Art anzubieten, bleibt man lieber bei 1980 und akzeptiert nur Bargeld (oder hat das „gewisse“ Gründe…?). Au man, zum Glück ist die Sparkasse ums Eck. Kann man dann wenigstens ein Schild an die Tür machen? Dann bleibt einem sowas erspart und man kann woanders hingehen. Natürlich wollte man mir das teuerere A3 Gericht berechnen, man konnte sich nach kurzer Diskussion aber auf den Preis von A2 einigen. Alles in allem echt schade, da der erste Eindruck und das Essen echt gut waren, das Verhalten und die antiquierte Zahlungsmöglichkeit jedoch machen eine zweite Chance schwer. Beschwerdemanagement überarbeiten, 39€ in ein Sumup-Gerät investieren und dem Kunden zuhören (und dann auch servieren, was bestellt wurde) dann wäre es wirklich top und weiteren Besuchen stünde nichts im Weg. Mal sehen, was passiert.

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Yannik Lumpp . 2023-11-03

WEITERE KOMMENTARE IN Google

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