McDonald's Getrey in Saarbrücken

Worst McDonald's ever, I had to wait three quarters of an hour for my 20 nuggets. If it takes that long at a McDonalds, then the hops and malt are lost! Never go here again!!! PS: my girlfriend waited 1 hour 20 and didn't even get the sour cream at the end...

I wanted to order food from Mcdonalds yesterday and the employee was so aggressive towards me and wanted to attack me

It's a disgrace that something is given out for food. Yesterday I was at McDonald’s on Mainzer Straße and ordered a hamburger and a cheeseburger. This to take with you. When I wanted to eat it, there was no ketchup or any other side dish, just a slice of beef and nothing else

Food is average for internal McDonalds comparisons. Unfortunately, the employees are extremely overwhelmed with everything. The last two times I just stood at the checkout for a total of 35 minutes to pay in cash. Even once without proper operation. Too bad

I stood at the checkout for 10 minutes trying to order something and no employee felt responsible for the checkout… Then I have my money with the competition spend

I'm not sure, but I'm afraid my stomach problems plus chills since Wednesday night (today is Tuesday) are from a SmartMenu chicken burger. Tasty, but with unintended consequences. I will probably avoid McD in the future. Although if you're looking for a lightning diet: 4 kg since Wed. Has something.

Ordered through Lieferando, I couldn't do it anymore... Ordered at 7:30 p.m., got home at 9:00 p.m. Of course a cola was missing... Nothing to recommend... Disaster

When ordering MC Drive there is an employee who tries to rip you off in the truest sense of the word. Something was missing from the order and you give an amount on the bill that isn't even mentioned at the beginning of the MC Drive order and she tries to cheat you by not giving you change for the cash amount you paid. "Nice" way to alienate and drive away customers, especially loyal customers, Mr. Getrey jr.👍🏻 Irony off Luckily, Burger King is around the corner People please avoid Getrey's MC Donalds and go to the Burger King on the Ostspange, you'll get better service there and at least you won't get ripped off And the drive in works better, faster and more effectively. Because at the Roman fort you are being cheated, and they try to improve their drive in time by letting the customers drive up so that they have a better drive in time, that can be proven. So no go MC Donalds at the Roman fort Please people don't waste your time or money Better to Burger King The service is definitely better there

Unfortunately, I don't understand why you basically have to wait for your food in one of the parking spaces at this branch in McDrive...

At first half was forgotten. Then, when I had the food after half an hour, it was cold, dried out and inedible. Even the cola, stale, non-carbonated. Once again.

When ordering via Lieferando, a burger was missing (the biggest one, of course!!!), and after repeated calls (at least 10 times), no one answered, or you were pushed away. Even at the drive-thru, they almost always make mistakes by simply leaving out food or putting the wrong thing in it.

The wait here is out of this world. You have to plan 30/45 minutes here, the tables are never rude and clean.

This afternoon an order (FB35) was once again incomplete. After being informed, the children's menu was served, but the drink was missing, which was only noticed when we got home. All in all very annoying as it happened twice in a row that the order was incomplete. Clearly no longer a recommendation. Nothing like that happens at BKing around the corner.

What can I say out of 6 screens, one works and you wait 30 minutes for your food.

Good location, but unfortunately it's very busy at peak times and everything is very unclean because the staff can't keep up with the cleaning. There is a small play area for children with a piano. I once had payment problems on a self-service screen where money was being deducted and it froze and no order slip came out. I then received a note from the manager telling me to write an email and request my money back. . was unnecessarily complicated and frustrating. Otherwise good place for a quick snack or meal.

Horribly small portions, the potatoes were reduced by half, the fillet was like for a child

So first of all, Burger King simply makes better burgers and fries - except for the nuggets, which Burger King could improve on. The “NEW M!” The one currently being offered is doomed to fail. Super bad, we tried it at work with 5 people and everyone had the same opinion. Mc Donalds is just catastrophic, prices are also extremely outrageous given the way the burgers are sold!

Been there again for some time. It was a mistake, I just don't feel like checking the app to see whether there's anything in the coupon today or not. What was cheaper yesterday is already more expensive today. The food was rarely really good. I don't care, then we'll just eat healthier again. I no longer participate in this payment system.

By far the worst McDonald’s restaurant we ever visited. +45 minutes waiting and the restaurant is not even half full.

I've never seen such slow FAST FOOD, at this level it's not FAST FOOD it's LOW FOOD. Even if it's good you have to have a lot of time on your hands, we waited over an hour to get our order!!!

On Saturday morning the coffee machine doesn't work, no coffee with milk available... so breakfast on Saturday (without your favorite coffee) is out of place... And catastrophically low staff

Does anyone know this McDonald's film or trailer where the guy orders and gets his menu straight away? That doesn't exist here!!! If you think you can get something quick to eat here, you can expect a long waiting time, around 30 to 40 minutes and another 10 because half is missing.

(Unfortunately I had to give a star because no rating is possible without a star. The restaurant is located in an unclean parking garage. When I arrived, someone vomited directly opposite the entrance and then went in. Because of the great ambience, I decided to do it at the counter to order and eat at home. Waited forever for food, burger only lukewarm...of course 5 minutes later, chicken nuggets were inedible because the box and bag were completely soaked before consumption. By far the worst performance of a McDonald's branch I have ever experienced.) UPDATE: Significant improvements have been made here. From the very bottom to the very top. Both in terms of the food and the service. Unfortunately, there's not much that can be done about the somewhat modest location, but I'm happy to accept that given the freshly prepared burgers etc. Service very friendly and helpful. Am thrilled.

The staff speaks little German and does not respond appropriately to complaints. My nuggets were too dark and hard, but the employee claimed that's how they were supposed to be and walked away unimpressed. It seems that it is the worst McDonald's in Germany, but that is probably the professionals there.

It took 30 minutes for someone to start preparing my order upon DEMAND. Other customers felt the same way. People who arrived well after us were finished before our order was even looked at. There wasn't even an apology for that. Next time maybe I'd rather go to Burger King again.

30 minute waiting time is not an isolated case. Food was cold and employees were totally overwhelmed.

Everything was great so far, unfortunately the fries were very salty but otherwise great

Got the wrong bag in the Mc Drive, unfortunately only noticed on the exit. Went in again and complained. Again we didn't get the food we wanted. The burger was also cold.

Modernization inside is child-oriented, which I think is very good. However, the outside area has not been renovated for a long time.

Worst McDonalds I have ever tried in my life! They took 30 minutes to deliver our order!! The fries where not cooked properly and all the burgers tasted like paper!

Instead of a Double Big Mac, I received a completely different burger. My 9 chicken were lukewarm...inedible. They've probably been lying there for at least half an hour👎🏿. I specifically asked for freshness☝️☝️☝️. I'll go out to eat with that money next time. That was nothing👎🏿👎🏿👎🏿🤮. Should I always check everything at the checkout or what???? I have to be able to rely on the staff. A black woman from Sri Lanka or Pakistan served me. It tasted disgusting including another burger... I was very annoyed and found this quite outrageous for the money. It's not cheap. I'll never eat out again. I'd rather have a rustic sausage, it's hot and fresh.

The price-performance ratio for ready-made frozen cakes is a joke... it probably couldn't be any smaller.

The cheeseburgers are now as big as OREOs and cost almost €3 each.

Cleanliness leaves a lot to be desired. More dirty tables.

Sadly, after a long time, you go there again and get a completely wrong order ☝🏻 well, what can you say, once it's busy, they're already overwhelmed

Unfortunately, McDonald's has really gone downhill in recent years. The two of us went to McDonalds for breakfast. We ordered at the touch terminal and our food was ready relatively quickly. A nice lady served us food on two trays. Unfortunately there are no more scrambled eggs. You will also look in vain for a boiled egg. I had a Chai Latte regular and my son a hot chocolate regular. Since there were no suitable glasses at the time, we were given large, half-full cups. The edge of my cup (normally you can't see this) was completely calcified and blind. The ChaiLatte tasted slightly chemical. The cocoa was bitter. My son needed 4 bags of sugar to make the cocoa edible. Unfortunately the food wasn't tasty. My burger was just too small and cold for what it cost. The croissant was soggy. The pancakes were okay. The best part of the full breakfast was the orange juice! My son, who was really happy that we were going to McDonald's for breakfast, was also disappointed. I was looking forward to scrambled eggs and a bagel. He got a burger that was also cold. The two of us spent 20 euros. I think it's absolutely overpriced for what you get. Eating is a matter of taste, but I want to at least be nearly full with a child for 20 euros.

After waiting for over half an hour, not all cash registers were open and then very unfriendly. At first the cash register was open where I was standing and when I was soon there it closed again with the statement at 12 o'clock even though there were still 10 people in line, all 10 of them left without buying

The food, the prices are unrelated... taste none. the new big Mac is nothing new, instead of 4:79 a year ago it now costs 5.99.. no taste, nothing is better. It's not just my opinion McDonald's is trying to drive people away with disgusting food...the double cheeseburger from 2.49 euros became 3.99...absurd.,.. That's why there's a kebab that fills you up. Never again McDonald's Saarbrücken

Very clean restaurant, polite staff

"Usual" quality of the dish, but the cashier is very incorrect with French customers. This is chauvinism. For a quiet Saturday lunchtime, she doesn't try to attract customers. I would never return to this establishment.

Worst McDonald's in the whole of Saarland. Never experienced anything so miserable and outrageous. Not only was part of the order missing, things were also mixed up (e.g. I received normal nuggets instead of veggie nuggets!!!) and in the end I could only eat limp fries for €12. I couldn't request an alternative either because two hours before closing we were asked by the cleaning staff in the most unfriendly, anti-social manner to go through the back exit and eat our food in the cold. The front entrance was blocked off. So it was no longer possible to go in 2 hours before closing time!!!

Food was always good. Especially the coffee at 12 at night. Staff mixed. I can understand that you're not in the best mood at night, but if the lady wants to close the back area and clean there, please say so directly and not be so passive aggressive while cleaning. The look that instills fear in even demons from all nine circles of hell isn't exactly helpful. Otherwise, as described, very mixed. There are very friendly employees, dirty employees and this hell-raiser. But it's always been clean and the food tastes good, so I can live with the hellish molehills.

Super nice staff. The food was very fresh, hot and ready quickly, despite the busyness in the Mc Drive.

Best Mcdonals Saarbrücken 🫶☕️🥐🫓 very nice pleasant team ☕️🥐 Coffee Crema Very Kvalite here✅️ ⭐️⭐️⭐️⭐️⭐️✅️

The food tastes as fresh as a pensioner's. The flesh is like the sole of a shoe

It's a fast food restaurant and you have to wait 1 hour for your food that has nothing to do with fast food

Waiting for over an hour with constant children screaming for bad and incorrectly prepared food

I only go there for the mc café. Very good cappucino and pastry.

The citizens were cold because not even the cheese had gone, I think they were never warm... The toys from the happy meal were forgotten and the fries weren't really full. Were very few. Unfortunately nothing changed on this visit, cold food and half of it was forgotten. However, when you pointed out what had been forgotten, you were treated kindly.

Classic McDonald's. Service was nice.

The burgers aren't good enough. Whether it's a cheap one or an expensive one, they all look and taste the same. They care more about how quickly they serve the food than how good it tastes. Basically, it feels like they're tricking people with the expensive burgers, because they taste just like the cheap ones. If I'm paying a lot (8-10 euro) for a burger, I expect it to taste, look, and be presented like it's worth the price, not like a 2 euro burger .

Were in the drive-in: Once again everything wasn't unpacked and checked exactly, unfortunately there were a lot of errors again. Vegan nuggets instead of chicken, forgot half of the sauces, the large fries weren't even half full, I had 4 different qualities of fries (from crispy and hot to cold and limp in the same portion mhhhhhhh delicious), no sauce on one of them anyway dry cheeseburger. Absolutely embarrassing idea, if you want to be ripped off and eat really miserable food, go here. The only bright spot was the very friendly lady at the checkout 🫶🏻

I wanted to order a caramel macchiato at McCafé. At first I thought the McCafé had closed completely - I was expecting the former, separate McCafé - but that no longer exists. You can now also order coffees and cakes from McCafé at the regular checkout. What I noticed negatively, however, was that the coffees were no longer served in glasses or cups, but in paper cups (at just under €5 per coffee), even though we were sitting at a table and hadn't ordered take-away. There are other McDonald's or McCafés where this is even better.

The worst burger in the world can be found here in McDonald's and the employees are bullying each other, they should collect stones instead. Or whatever it involves. Maybe I'll get an answer here. ;-) Greetings

Thanks to the nice guy at the counter, he provided good service. The cleaning lady stared at us the whole time and looked angry, I wish the woman all the best. Lg

The toilet is always closed at night. We wanted to get chicken nuggets but weren't even allowed to wash our hands. Absurd!

I was eating with a friend and everywhere there was a free table it was wiped sparkling clean

There were products missing from our order, which we unfortunately only noticed afterwards. There are no more straws with drinks. The burgers and nuggets were cold. Staff very unfriendly. You feel like a third class human when you eat there. Honestly, it's a shame...

Nicely furnished and nice team. Very child friendly. Food isn't really my thing there.

Yesterday we went to McDonalds again for a long time, I had a McRip and a McChicken, we had take away. It's stressful in this restaurant, it's loud, there's constant beeping, one employee was in pure stress while the others were running around totally disorganized, hectic, stressful work, we waited almost 20 minutes for our food, when we got home the products looked like they had been warmed up , the lettuce was slapped on it, a drop of sauce, onions in the McRip, half a curl, McChicken as well as the lettuce on top was totally dried out, looked as if it had been chopped up for a while. In short, the management should consider going back to the old system, it was much more relaxed, it wasn't so loud, you could eat there without feeling like you were sitting in the intensive care unit of a hospital, the beeping makes you crazy. 30€ for a McRip, McChicken, BigMac (bottom roll without sauce, top with complete sauce, old salad, chicken/cheesebox is already a house number. Conclusion: Staff overwhelmed, food of no quality, ambience a complete disaster. Nevertheless, I will buy something again, just for the pictures of the food otherwise no one will believe it.

Big Mac cold mcrip hardly any sauce on it, the whole thing looks more like a canteen. Trying MC again after years will now take years again

Good overall but the children's play area generates too much noise. What's the idea of ​​putting sound games in a closed restaurant? 😖😖

Essen kommt nicht wie bestellt...

Mann an der Essensausgabe lehnt Tischservice ab obwohl die Aufsteller da sind, schaut einen noch blöd an. Ebenfalls wollte man mir keinen Aktionsartikel geben obwohl die Aktion bereits lief. Glücklicherweise bekam das die Managerin mit und ließ den Mitarbeiter daraufhin erstmal alle Aktionsartikel auspacken und einsortieren. Ein Mann der oft am am Drive ist ist nett und auch der Grund warum ich hier keine 0 Sterne gebe. Aber sonst echt Zudem ist es oft nicht gut gereinigt.

Personal nett, Essen die letzte Zeit immer vollständig. Sind gerne hier.

Jamais manger un McDo aussi degeulasse, et pourtant j’en mange souvent mais jamais jusqu’à me réveiller de douleur à cause de viande avarié

Küche ist ok allerdings ist der personal sehr unsympathisch, man wird trotz gutes Benehmen rausgeschmissen da ist noch Luft nach oben :-(

Das Happy Meal Menü ist ganz schön teuer geworden: 5,99 € gegen 4 €. Es sind 50% Erhöhung! So teuer wie ein Mc Smart Menü für Erwachsene. Kann doch nicht sein!

ganz mieser mäcces. unfreundliche und unfähige Mitarbeiter. ständig kommt irgendein kunde zur abholstation was reklamieren. meine Bestellung wurde vergessen, als sie dann nach meiner Erinnerung zubereitet wurde war der big Rösti lieblos hingeklatscht mit einem mysteriösen Salatblatt darauf. hygiene ist also auch ein Fremdwort. es war noch nicht mal so viel betrieb, was macht ihr denn wenn der laden voll ist, dann bekommt ihr ja garnix mehr gebacken.

Alle Bestellungen wurden falsch bearbeitet!

Leider Schwierigkeiten beim Essen. Big Tasty Bacon bestellt, kam ohne Bacon. Reklamiert. Neuer bekommen - wieder ohne Bacon! Der dritte war dann korrekt, die Pommes zwischenzeitlich kalt.

Essen frisch. Tischservice hat ohne Probleme funktioniert. Personal war freundlich. Restaurant war sauber.

Gerade bestellt am 25.12 um 11:05 da war eine so unglaublich freundliche und nette Dame obwohl sie am Feiertag arbeiten muss. Hat uns sogar gewarnt das die Pommes extrem heiß sind, weil sie frisch aus der Fritteuse kommen. Ich weiß den Namen leider nicht aber wünsche der Dame noch ein paar schöne Tage

War am Drive in schnell sauber und freundlich nur das Tiefgarage Flair

Gewohntes MCDonald Standard bei der Essensqualität. Das Ambiente ist leider nicht so schön, da man auf den meisten Tische noch Reste vom Vorgänger sieht.

Sehr modern, bin hier oft. Die Mitarbeiter sind freundlich und halten alles sehr sauber

Man muss immer kontrollieren ob auch wirklich alles drin ist.

Wir waren mit unserem 1 jährigen Kind zum 1 x hier & mussten feststellen, dass es wenig kleinkindgerechtes Essen gibt. Die Kinderbox ist geeignet für Kinder, die schon alle Zähne besitzen. Würde mir wünschen, dass auch auf Kleinkinder eingegangen wird. Parkplatzsituation okay, Preis okay, Personal naja, Ambiente okay.

Typischer McDonalds mit nettem Service aber ohne den alten Charme.

Bon Macdonald, plats toujours chaud

Musste leider unverrichteter Dinge gehen da das Bestellterminal meine Bestellung nach 20 Minuten immer noch nicht bearbeitet hatte.

This place is always supper busy

Nagy tömeg kevés személyzet!! Az ételes dobozok szószosak mint amit már egyszer felhasználtak,az asztalok mocskosak.😪

War mit meinen Enkel und Tochter da kann man mal machen für mich leider nichts aber war trotzdem sehr schön

Lent, pas de climatisation, chaises salles

Extrem langsamer Service im McDrive

Heute hat es am MacDrive sehr lange gedauert,

Очень, ооооооочень долго ждал свой заказ…

Man bekommt das, was man erwartet. Insgesamt sehr positiv.

Oh... Es is ein McD es ist eben ein Schnell Imbiss den ich das erste mal seit Jahren wieder getestet habe... Naja... is eben was es is ... 😅

Faut aller en Allemagne, on a mangé.

Brutal lustige mitarbeiter und Schönes Ambiente. Gefällt mir!

Mein Lieblings-McDonald's in EU

Wir waren nachts dort, auf dem Heimweg von Frankreich. Die Mitarbeiter waren sehr freundlich und zuvorkommend. Obwohl es keinen Tischservice wegen der Uhrzeit gab, hat trotzdem eine Mitarbeiterb eines von den beiden Tabletten genommen und an unseren Tisch gebracht und den Wickelraum aufgeschlossen nach meiner Bitte. Es gibt eine Indoor Spiele-Ecke, die Kinder wollten da gar nicht mehr weg. Super Alternative zu dem Outdoor Spielplatz. Alles sehr sauber gewesen.

Sauber und das Essen wird gut und schnell zubereitet.

Très cher et très gras en Allemagne

Kommt immer darauf ab wer arbeitet

Einer der wenigen Indoor Spielplätzen die ich beim Mac Donalds je gesehen habe. Dieser Spielplatz ist groß und hat viele verschiedene Attraktionen zu bieten. Die Kinder wollten hier gar nicht mehr weg. Der Service war ganz nett.