McDonald's in Vaterstetten

Such a juice shop My Pomeranian didn't even exist No ice cubes Unfriendly You can make the shed

Ordered via mcdrive and two errors affected a small order. The condition of the burger is like a garbage can...

Nothing was fresh!!!! Neither the burgers nor the pommes! Nothing! They were hardly in the morning!!!! Just a joke! The old finished products have been released!

A completely normal McDonald's branch.

Very friendly staff, freshly prepared burgers and fries, cozy atmosphere

Bathroom closed, no receipt printed, no table signs, dirty tables, cold fries...

Unfortunately it was overcrowded and the first floor was not opened

Perfect, ich wurde wieder erwischt. McDonald's sagt, dies sei das Beste, was es zu bieten habe. Leider gilt hier "was du auf WISH bestellst und was du bekommst". Perfect, I got caught again. McDonald's says this is the best it has to offer. Unfortunately, "what you order on WISH and what you get" applies here.

Some of the machines for ordering are broken and extremely slow. (There are branches where this is not the case) If you're unlucky, you won't get a receipt. When you ask what number you have or whether you still get your receipt, the employees are completely overwhelmed. Last time I had to wait 15 minutes for my order and sometimes the people who ordered after me got their orders first. It's best to use the drive in as they have more priority. I then got mushy burgers.

Employees unmotivated, food arrives incorrectly. Long waiting times

Everything was perfect at this branch. However, I find the food too expensive now.

It's a McDonald's... If it weren't for the 300KW charging station next to it, I would never have found it 🙄😉

Update November 2024: Unfortunately there is still no improvement at the DriveIn. You urgently need to check here. Recently a burger was missing again and today Curlie Fries. You could almost think there's tactics involved. 2022: Unfortunately, when you drive in you have to check very carefully whether everything is really in the bag. Dips are preferably forgotten, but unfortunately the occasional burger is also often forgotten. Very annoying and fortunately more and more alternatives are emerging next door.

Nice, clean restaurant with table service. Unfortunately the fries were cold and very wrinkled. The cheeseburger was also only lukewarm, almost cold.

In itself quite ok, typical example of MC'Donald's food is ok, there are mistakes every now and then, as you know from Mc'Donalds. However, there are two points of criticism, the ordering machines and the parking spaces The machines take forever and if you're not careful they don't register everything. The parking spaces are also bad, there is a Tesla plague there because there are a lot of Tesla parking spaces, but not all parking spaces are signposted for electric cars, which is why you can also park with a combustion engine in the parking spaces near KFC and Mc'Donalds , this bothers some Tesla drivers, which is why they like to be shouted at stupidly Addendum from November 11, 2024: It tends to be overcrowded, the ordering machines are slow as usual or don't work at all. You wait forever, otherwise everything mentioned above works

One of the worse branches. Nothing is wrong here. The food is stale and the famous fries are soggy and old. In addition, guests repeatedly complained about incorrect billing - this cannot be a coincidence. Not clean, not inviting, just not a McDonalds. Reminds me more of a Burger King. We don't come anymore and don't recommend it to anyone. Document no. 8377, today's date, TA no. 114192

A standard McDonald's, the food is good, the drinks are ok, the ambience is standard. A McDonald's restaurant. The food is MCDONALD'S ok

All, really all the tables were dirty. One burger didn't come enough and was only lukewarm. Fries soggy.

No soap in the sanitary facilities, there is no traceability of the order because at the pickup point the orders are marked as issued without being ready. We waited 12 minutes for 2 burgers and a happy meal, half of the dishes were already cold when we received them. There are no table numbers on the ordering machines. Ordered a chocolate bag separately, it was completely cold. If you complained, you received a different cold one, with the information that all the finished ones were cold and you would have to wait another 6 minutes if you wanted a warm one. All in all just disappointing.

Unfortunately no soap and no disinfectant. The tables weren't cleaned either.

Unfortunately my burger was cold again

PLEASE PAY ATTENTION TO WHY ADMINISTRATION TREATS EMPLOYEES SO POORLY. I was in this situation yesterday and was shocked at how bad it is to treat employees. They are children. Be kind, dear leaders!!!!!!

I ordered takeaway today...I've never experienced such an unfriendly employee at the goods counter...opens the window, puts a bag in my hand and closes the window...so unfriendly... .when I realized the order was wrong, she looked at me annoyed and couldn't respond to my complaint at all...she started arguing with me that this order was from the car behind me and why I drove up...which wasn't true at all ....the order wasn't complete again...I've rarely experienced such a bad McDonald's...such unfriendly staff...the employee didn't feel like working at all...she screamed at her colleagues so that the whole restaurant looked into the kitchen...very bad in the bottom drawer!!!! 0 stars I have never experienced such unfriendly staff....plus this is the third time this has happened to me and I absolutely have to give 0 stars....

First of all, I would be very interested if the manager of this restaurant reads the reviews written here or thinks about which staff he hires... :/ I have to honestly say that when this McD in Parsdorf was newly opened, I actually found it to be one of the best McDs in the area in terms of taste and neatness, especially in terms of “freshness” and taste, but where is that after a new opening, unfortunately for a short time Time is normal, so it's a matter of continuing and maintaining it for years! However, the main reason why I really took the time to write a review for “McDonalds” on Google is that I drove into the drive 6 minutes before the store closed. I would like to say that I was uncomfortable making such an effort so late, but it really shouldn't be. Because when a store is open for so long, it's open for so long, so I paid online and pre-ordered so that everything would be ready and fit smoothly and as quickly as possible. At window number one I was greeted in a more than unfriendly manner by the lady without saying hello and goodbye. All you need is a receipt but with a manner and tone of voice that I don't find okay in this industry. So it's absolutely crazy that I think maybe some training on how to deal with each other in customer contact would be good. You don't have to put up with everything, yes, that's true, but the McD is open until 2:00 a.m. and then I as a customer shouldn't get a crappy feeling or if I'm just about to get something to eat there, is it still possible? I work in the industry myself. Definitely not at McDonald's or something similar, but I also have to serve customers in a friendly manner until the end of my shift or closing time and fulfill their wishes as best I can, I'll say. At window number two I was once again handed my food in a very unfriendly manner, just so that he didn't throw it into the window of my car from his window. And unfortunately that wasn't all... I didn't have too far to drive home and the food was absolutely cold and the consistency was solid and hard instead of juicy and fresh. I don't want to know what I got there or how long it had been there. And you have to pay the full price for that, let alone anything at all. Open your eyes when choosing a career if you can't handle it, I'm sorry. The McDonalds in Kirchheim is now doing everything right. 4-5 years ago I was even allowed to order my food 30 minutes after the store closed because the opening hours had recently changed and of course I don't check them every day and I was still allowed to order and wasn't I was treated unkindly and the best thing was that the food was hot... can you learn a lesson for yourself. I recommend taking the few km and driving there. It's always fresh, tastes the way it should and doesn't make you feel unwanted!

I've had a butter croissant like this for a long time. Very well maintained and clean!

Almost all of our tray was cold, no napkins, wrong order, we got a full box. Not very friendly to the contoire either. Big positive point, the restaurant is very beautiful! I would have preferred to prioritize the quality of the meal over the atmosphere.

Tried two order terminals, one didn't respond at all and the second did respond once with long waiting times. Tables weren't wiped down, which wasn't nice. But the staff was friendly and quick with the food.

We go here often, but I have to say that the last service was really subpar. We ordered in Mcdrive, unfortunately the order was not taken correctly. So I had to go back to the restaurant and order again, but because I had to wait in line, the food was ice cold. Unfortunately there was no accommodation or any insight. Bad service...

New, modern store with a good team.

We waited 50 minutes for 2 tea and an apple cone. People who came later received a complete menu...impossible...employee bored and rolls his eyes several times (friendliness not present)

Unkempt staff who are usually overwhelmed when it comes to even the smallest things, but that strikes me as if it's more due to their desire to work... Food is sometimes cold and poorly prepared... So in short, "Only worth a visit in an absolute emergency".

I ordered a free Coke and waited 30 minutes and didn't get it

The fries were cold and the ice cream melted. But there was a lot going on that day.

For us, Mäcces was a sensible stop because of its proximity to the Ionity charging park. The toilet was in need of improvement, the soap dispenser reacted poorly or not at all, tables were cleared but not wiped down. Our food came quickly, lukewarm and incomplete. When I pointed out the missing item to an employee, the only reaction was two wide eyes. I'll never go here.

One of the larger McD's in the area, almost always quite full unless you specifically go there at off-time. Food is often quite decent. The service makes sure to clear away the garbage from the many arrogant, spoiled "rich kids" and to keep the store clean...

It was super quick and the employees are nice too.

Great, but cleaning while eating is annoying

Unmotivated staff The fries were lukewarm and soggy The cola was warm and there was no content in the burger. The ordering system also only worked to a limited extent or not at all. Only after pushing and discussing with other guests did the lady at the counter deign to take the orders personally. All in all the worst McD in the region.

Just like with all McDonald's, the cleanliness of the tables was once again not guaranteed. Order screens were very slow

Employees are overwhelmed to the max. Only 2 out of 4 order machines work. Table service is not offered here as number cards are not given out.

Overwhelmed to the point where it can no longer be done. No table service, thrown into a bag to eat on site... receipts in the order terminals empty... and unfriendly employees.

Not much going on but the employees are completely overwhelmed. Table numbers are collected so that no one can take them anymore. When I pick it up, all the numbers are suddenly called even though nothing is ready. Also, only 2 out of 5 work! Terminals.

This location has turned out to be very negative in recent years. The food is sometimes only lukewarm and the cleanliness also leaves something to be desired. The staff is more concerned with themselves than with the guests.

disappointing. There are no words, the photos speak for themselves. In addition, they constantly change staff

There wasn't much going on but it still took over 20 minutes and we had to ask twice until we got our order of 2 coffees. No apology or anything like that, not even a smile, nothing.

Dirty sticky floor, completely dirty toilet, lack of service, five minutes wait for coffee, no service.

Honestly, I've eaten in 9 different countries and at least 20 different McDonald's branches, but this one surpassed them all. The lady who distributes the food at the counter is completely overwhelmed, doesn't even dare to call the numbers and has brought the entire operation to a standstill with her slow way of working. As expected, the food was completely cold and some things were missing. I recommend either adjusting the staff or closing this shame.

McDonald's with terrace and small playground or playhouse for children...

The service was extremely poor. Never again

Waited 45 minutes for a cheeseburger and chicken burger today. No apology, nothing. We're never coming back

They in the juice shop simply didn't pack my apple bag, that's just an impertinence and a rip-off

No oat milk was available after ordering - relatively disappointing in 2024 when you run something like McCafe.

Unfortunately dissatisfied... Was there today. Waiting time about 6-7 minutes. After I got food and went out to treat myself, I noticed that two items weren't included. 6 pieces of chicken nuggets and a portion of fries. My family was still hungry 😔 after we ordered the food from you and didn't get it all. Order value 23 euros

Rather worse McDonald's standard. Not two drive-in lanes, salad very manageable (see photo). Traffic routing on the site is confusing.

Cold citizen Cold fries.....Cleanliness leaves a lot to be desired! There is no cleaning upstairs at all.

Everything clean and tidy. Easy to reach from the motorway.

This McDonald's always offers fast service and delicious classics. The burger was fresh, the fries were nice and crispy. Perfect for a quick snack or no-fuss lunch! So far I haven't had any problems at this branch.

It's really bad. Something is always missing or packed incorrectly. Everything is written in capital letters on the piece of paper, so it should probably work. Maybe the employees should concentrate more on their work and not fool around like they did yesterday. Then fewer mistakes will happen. There wasn't much going on in the branch. Or send me to a German course. Maybe that's why.

It's like all McDonald's. The same standard

Actually conveniently located and modern, but the ordering terminals are a disaster, food is not as great as it used to be, staff is overwhelmed and not so polite, the drink was missing from my menu when I complained I was insulted, prices are overpriced, therefore failed

The worst McDonald's I've ever eaten. If I could, I wouldn't give a single star. Please, people, check your food order on the spot, it's a lie and the order you order with something on top will not be put in the burger. They did it to me the first time but a month ago, it's understandable when something similar happens, but the second time I brought food home with me and it was a pure disaster. One burger was missing sauce with meat, and the other, to be sure, mega dry meat This McDonald's never again

The food was warm the only thing is we said 3 times that we were getting 4 cheeseburgers and what was in them 3 only paid for 3 the lady probably didn't understand us correctly

The ordering machines didn't work well, we tried them twice everywhere, you had to press them more often until the order was taken, the food was old or cold and it seemed to have been left for too long because there wasn't much going on, there is certainly a time for how long food can be kept warm until it is can be given to the guest for consumption, in the end we disposed of the food, about 50 € ended up in the trash. Unfortunately it happened for the second time, the first time I thought ok, it can happen but twice in the space of 4 months then not worth a star. Too bad The staff was also too busy with themselves, which wasn't nice either.

Good evening, I just ordered takeout and it turns out that the coke had salt instead of sugar. It seems that no one does their job well in this restaurant... The staff is not friendly at all, and now it turns out that the drinks are salted... 🤮🤮🤮

Very hospitable behavior from all the nice staff, you really get a good appetite here, thanks to all the nice ladies and gentlemen

The best McDonald's in and around Munich.

Most of the machines don't work, there is hair on the tables, food takes ages to be delivered to the table and the staff smokes outside the door during working hours

Mistaken order, too much sauce in the hamburger (made it inedible) and wasps both outside and inside, literally on your food and around you making it hard to enjoy the otherwise lovely setting.

Employees at the drive-inn mumble so incomprehensibly that even if you ask them three times you can't understand the content. When it comes time to order, they don't know a simple burger, yes which one?, a burger, yes which one?...unbelievable, you're happy when you're gone again(!) Avoid Sundays anyway, because it's a family attraction with tons of undecided people, "Oh no, I'd rather do that" - kids ✅

Rather mediocre MCDONALD'S, I've never had fresh fries. Eating also always takes a long time. Self-service terminals are mega slow and it's a pain to order there.

Our food was room temperature. The flavor was good, although the person who put it together mine may have been blindfolded. Lots of stuff upstairs for the kids to play with and the birthday area looked fun. Weirdly, they give you 0 napkins when they deliver your food, so you have to go downstairs and get some yourself.

Great and extraordinary service with support in using the disabled toilet. The immediate commitment of the employee in question cannot be overestimated. Thank you

Unfortunately, 4/5 machines didn't work or kept canceling the ordering process. The food itself was good, only my 2 cheeseburgers were really bad. This was the thinnest, oldest and driest meat I have ever seen or eaten.

Worst McDonald's visit ever! The employees were completely overwhelmed, even though there wasn't much going on (suddenly, among other things, all the numbers were ready to be picked up, even though that's not true). And the coffee and iced latte caramel were far too strong and smelled (the employee even had to hit the machine several times). The Iced Latte Caramel also tasted nothing like caramel. Inedible even with two packs of sugar. We left it like that! We also ate there, but my drink came in a paper cup... at the next table too... The scrambled egg wrapper also fell apart there because it was stuck to the wrapping paper. We'll never stop here again. It hurts to even click a star here.

Positive: 1.no main station MCi 2. Proximity to L'osteria and KFC Negative: 1. Order tags stolen/not available 2. Individual requests were not addressed 3. No tablecloths 4. Citizens too small, bigger please 5. Too many Tahlahuns 6. Only bad prizes in the competition

Incompetence is very important in this branch. I've been there a few times in the last few months and each time there have been problems. Either something was missing or I got something wrong or too little. If that happens ONCE, it's understandable. But here that is the order of the day. Next time somewhere else. This is really embarrassing.

Everything fits. Clean. Fast service. Fast charger nearby.

Never seen such a dirty MC from the inside. Tables were sticky, full trays & trash everywhere. Don't stop, drive to the next one

You are ignored when you want to order. Food is okay, but those who prepare the food work without gloves, so not very hygienic.

Great, do something to protect the environment. Yes, hmm, what exactly did I do for that? Paid reusable, didn't get reusable. Didn't know it, but got the money back because the HR management knew that they sometimes do it that way. ?. At whose expense is the extra trip there? Because it was only noticed at home. Pleasing, I could have gotten a reusable cup even without the product. So if you seriously want to do something proactive for your environment, put on a red nose and order a side salad. Maybe even better without dressing. Thank you dear Mc. Was fun

Restaurant is clean and well maintained. Unfortunately we had a bad day. The fries were doughy and cold. For the ice cream sundae with caramel sauce that followed, we received cups filled with different shapes. Three pieces were fine, the fourth cup was 1/4 full, without sauce. Actually no problem, you can complain and it's usually fine. Unfortunately, here you are shouted at and served reluctantly. Despite this, you end up with an ice cream sundae that is so full that everything overflows out of the top. It's a shame, a little ice cream on it and everything would have been fine. In this respect we cannot recommend it.

It was McDonald's as you know it, the wasps inside on the windows annoyed me personally because I'm sitting inside because the wasps are actually outside and the tables were only mediocre clean, it was okay, but I've seen better

Nice McDonalds, but forgettable employees. According to the screen, the order is ready, but nothing is there. It will then be prepared upon request. Although requested, there is no ice in the drink. When asked, they first say there is no ice, then they fetch some from behind. In the car I noticed that I didn't have a Valille shake but coffee taste. So back again. No apologies or anything, just the statement will be made again straight away. Then they say it's not possible and I should choose something else. I said I wanted the money back, but I didn't get enough back and the employee claimed that I only paid a small amount and that I had to argue with him despite the receipt. Luckily I don't have to rely on this McDonalds

Clean and well-organized McDonald's branch: Clean toilets, quick preparation despite the high number of visitors and good seating inside and outside. There are also many Tesla Quick Chargers nearby.

OMG, how incompetent! Validate my voucher and then ask for the original price.

A nice, tidy McDonald's. The ambience with fresh flowers on the tables was something different. 👍🏻

Just like a McDonald's. Add to the level, that's why 5 stars. Clean, tidy, as it should be.

There is still work to be done.

Even when there is a rush, the service is there.

The food is usually only lukewarm and mistakes are made with almost every order. Wrong burger, wrong sauces, missing food. The worst. McDonald's I know. Inside it's ok but not necessarily clean, but a lot of mistakes are made during the drive in as described above.

Not recommendable! We got food poisoning twice, keep your distance!

The chicken burger is not suitable for consumption, I had food poisoning yesterday and since then

I visited this McDonald's because I was currently hearing McDonald's advertising on the radio about new coupons via the app. Unfortunately, I couldn't handle the steps within the app and asked for assistance at the counter. There was the first problem: Because of the staff's poor knowledge of German, no one understood what I wanted. One then said to me that I don't have internet reception in the restaurant, but how else am I supposed to be able to use an app? I then had a friend send me the code and redeemed it at the terminal. When I paid in cash I was given a sign with the pickup number. I asked the cashier to park it again for a moment so that I could wash my hands, which were dirty from the wonderful, virus-infected ordering terminals. When I came back the display had been placed with the others, even though I had clearly stated beforehand what I wanted to do. The tables weren't wiped and the tray cart was overflowing.

Both the breakfast and the chicken mc muggets were stale and warmed up despite the restaurant being full. This has happened to me 3 times in the last 3 weeks.

Very clean and modern. Good service. Table conditions and it is quickly cleared and cleaned. The food fresh and delicious. Simply exemplary.

Very RUDE staff! There wasn't what you expect on a burger. When we asked, we were insulted in the worst possible way. Please change HR as soon as possible!

I handed the cashier €50 for a €12 order and she gave me €17 back. So if you can't count, you shouldn't work in the catering industry. She then started chatting with her friends so I couldn't point out her mistake. When I tried to clarify the problem, a cashier explained to me that I would have to wait until my order was ready. I then had to explain to him twice in detail that I wanted my correct change. Luckily, in the end he understood the problem and gave me my correct change. But that was not all. When I sorted out the change issue, I had to wait 10 minutes for 3 McFlurrys. Anyone who has ever been to a competent McDonald's knows that 3 McFlurries take a maximum of 5 minutes and that's in a full restaurant. At the time I was there, the McDonald's was pretty empty. Conclusion: Worst service I've had at a McDonald's in a long time, but the McFlurries were as tasty as any McDonald's.

The intercom system at the drive-in was broken again. Unnecessary waiting time and the burgers seem to be filled more and more carelessly.

Great, recommended. Friendly staff. It would be even better if the rating was correct...

Very clean and well maintained McDonald's. This is right on the highway. The Big Tasty Bacon was very fresh.