McDonald‘s in Vaterstetten

We arrived at 10:20 p.m. According to the website, the store closes at 11 p.m. When asked, the employees replied that they had spontaneously decided to close earlier today. Unfortunately, this was very disappointing and not what was promised.

Really shitty place. I had to wait 5 years for my food. I would have been gone to Mexico by that time.

Hello everyone, I have something to say. I can't understand how a rest stop operator can let their property fall into such disrepair. And in Germany, where everything is constantly being monitored. Especially in a business like this, you should always be clean and tidy. I have to say, this is the worst McDonald's I've ever seen. Everything is sticky from the ceiling to the floor! It all looks disgusting. Clean it up!

Unfortunately, the store manager was irritable toward staff and customers. Long wait times, and last but not least, the wrong burger and sauces. Cleanliness leaves much to be desired. We'd be happy to give them a second chance, but this was the second one. There won't be a third.

Open until 11 p.m. No orders accepted after 10:15 p.m.

Everything was actually normal only the staff was a bit bad they talk to you like an animal

It offers menus from around the world, but there are a lot of unavailable items, few vegetarian options... Big ad for the Sakura Sprite, there aren't any, same with the McClurry Bubble... Too bad. 4 out of 6 kiosks don't work. Fast service. But it wasn't great. Children's games only, book in German, too bad for tourists passing through. Excruciatingly sweet milkshake. Dirty floor. And the toilets also cost €1.

Not recommended. You can't order anything 30 minutes before closing time. Then there's no need to post opening hours.

The worst McDonalds experience ever:( food was wrong, giving us less we paid for..toilets are paid even for customers, it was dirty and very expensive. We were dissapointed

McDonald's at a motorway service station. Relatively clean.

They serve burgers here in the morning.

I had a less pleasant experience, although we were at a table inside, the little girl was stung by a wasp. After consuming 60 euros, we had to pay extra to enter the toilet. The cleaning at 9 pm leaves much to be desired, tables not wiped, and the floor very sticky.

Long queue. Even if you order at the payment terminal. With 9 nuggets, there are only 8 in the box. Scam...

Good afternoon, I want to say thank you to the employees who returned the documents that I accidentally left there, good health to everyone and thank you very much)))

All the tables and the entire floor are littered with old food, one hour after the store opened. Apparently from the night before.

A particularly impressive restaurant. Beautiful, modern decor on two levels. Table service is very prompt despite the large number of customers. The staff is particularly friendly and accommodating.

Could be a bit cleaner: tables should be cleaned much more regularly. For an order of four menus, we could only use two Sanifair vouchers; there should be at least four. I find it outrageous that we have to pay extra for water, practically a menu, and we're essentially forced to drink soft drinks. Nice terrace (with a view of the parking lot) and a pleasant interior.

The worst McDonald's I've ever eaten at. Stay away.

Something terrible, 30 minutes of waiting for breakfast at breakfast time. It’s sad, unfortunately it’s not fast food. You and your son have been sitting next to me even longer. People, what about your work ethos.

The preparation was quick, the staff was very friendly, and the food was as good as usual. Many people only rate the tables and the ambiance. Everything is good; you can eat here. Best regards

Dirty, just disgusting. Ants on the tables outside. The tables are sticky!!! This place needs to be cleaned up. Everything is littered. The staff should be ashamed. It was truly impossible to enjoy the food. Does a rest stop really have to look like this???? ZERO stars!!!!!

Simply disappointing. Sunday, 4 p.m. – hardly any customers, everything could have been fresh and hot. Instead: soggy, cold fries and a Big Mac that was lukewarm at best. The taste was a disgrace. For the money, I expect more than cafeteria quality. It's a shame zero stars aren't possible.

Old meat in a breakfast sandwich, a wrap without bacon... shame. Germany is going down 🤮🤮🤮

We went as a group in the evening shortly before the end, one half got food, the other half didn't

I don't recommend it. The staff is rude. The times don't match; they closed half an hour early, and you weren't allowed to finish your order.

The most awful mc where i were, NEVER go here to eat, I waited for an hour, stuff is unfriendly, dirty, and don't give a shit about your order

Very inviting, but cigarette butts and empty beer cans everywhere. Disgusting. If the simplest things no longer work, like cleaning up and keeping things clean, it's better to just close the place down.

Very clean, very tasty and very fast!!!

Employees are completely understaffed. Longer waiting times. Ice comes melted out of the ice cream machine and to top it off, the cleaning employee with a dark mustache closes the patio door in your face and locks it.

dear man certainly not angry or impatient really perfect if you order a happy meal and they say it is only for small children I like that they think of the children

Super simply nice and polite, I got things especially out of kindness and the service was simply excellent. Simply to recommend

One star for rejecting valid Sanifer receipts even though their expiry date was until December 2027.

Big Tasty salad and tomatoes have a disgusting smell of spoiled food. I didn't dare try......

Another burger is missing... That's it, I won't be ordering from you anymore. For me this is a scam, I paid for it but didn't receive it.

The staff was really unfriendly and it took a long time before we got our food while we were the only ones waiting.

The meat in the burgers doesn't smell fresh.

I was there with my class, we were on the way back from our school trip. We had a time window of about 45 minutes during our break and we were still late. The employees were very unfriendly and didn't serve us. We stood in front of the ordering counter for about 10 minutes and were told to wait another 10 minutes before we could even be served. I then went to the terminal and ordered there. After waiting again we finally got our order after about 30 minutes and went back on our bus. Unfortunately, when we split the order, we discovered that an entire order was missing!!!!. Due to the unfriendly conditions and the incompetence of the employees, I would like to give zero stars, but since that is not possible I give one star and cannot recommend the store.

No wc, no water for hand, long time waiting…all is very bad. Go to next station MC This is McDonald from Temu or Aliexpress !!

It's 10:40 p.m. and it's already closed, which is a shame, if it's open until 11 p.m., in my opinion it should be open until 11 p.m.

The food is acceptable if one is ready to tolerate a lot of dirt on floors...

Food was delicious and the wait time was about 1 minute long. The floor and tables being dirty kinda ruined the experience

The worst McDonald's in Germany. We built on the way from Austria. 2/22/205 approx. 2:30 p.m. Absolutely arrogant service. We wanted to apply for a discount for using the WC, but she arrogantly refused us, saying that it had to be done before ordering. We wanted to buy more coffee and use 4x1€ for the WC, so she again very arrogantly told us that the maximum was 1€ even though we had food for 4 people there for a total of 48€. Apparently the Shift Leaders. Lady blonde. A foreigner. The same when we wanted drinking straws. Arrogant that straws are not given in Germany and we have to drink it like normal people without a straw. Are Czechs not normal people or what? For God's sake. It is probably not possible that it happens at McDonalds and in Germany. Absolutely do not recommend. It is better to park a few km further in the direction of the Czech Republic, where there is a regular McDonalds and Burger King.

The nuggets are even weaker than wet fish sticks

Very unfriendly service, dirty tables, pancakes (breakfast) hard probably from the day before

Broken machines, unfriendly staff, won't take orders at checkout

Dirty. disaster. The tables are dirty and sticky, the floor is dirty and food remains under each table, the staff speaks German poorly and is unfriendly. Disaster.

The food was delicious, but unfortunately it was very crowded since it was the holiday season. Due to the renovation it is quite uncomfortable at the moment.

One of the worst McDonald's I've ever been to. Waiting time for the order over 20 minutes. The food was subpar: old, sticky fries, burgers that were limp and almost fell apart and a nugget was missing from a pack of nuggets. It's best to avoid the branch if possible...

Advertise with Pokemon, but include Sonic when you order it. I don't have a good relationship with Germans.

The place is open until 11 p.m. after 10 p.m. the sign says they don't accept orders, it's a shame and the rat behind the cash register screaming 10 p.m. in the head, he would learn respect

He writes that he works until 11 p.m., but when he came at half past eleven he declared that he was no longer working.

We waited long time for a cold food that tasted like paper.

We wanted to get something to eat after an ice hockey game The woman said we'll close now Closing time was 11 p.m The woman told us that they would close at exactly 11 p.m The woman disrespectful belongs favorably

Too loud, too long to wait at the checkout because only one checkout was occupied and in the end I could only redeem a klobon while the man at the checkout also begged for understanding because he was the only German speaker and the others only spoke students and didn't know any German. I found myself kind of charred. No thanks!

I've never waited so long at McDonald's, it's so unbelievable. Simply terrible

We called 2.5 hours in advance to report that we were coming along with 80 people traveling on the coach. This works fine at all McDonalds restaurants. Manager says he can't do anything with this in the preparation??? We just have to order at the terminals. Once we arrive, only 2 Terminals are still active and we only get half an hour to order until 10:00 PM, while they are open until 10:30 PM. Bad thing. Staff grumpy. Ultimately it was possible to order online, but that did not happen. Advice to everyone: keep driving until the next one.

Had nothing left to eat. How this can happen at a McDonald's is inexplicable to me

The delivery time stated when ordering (30-45 minutes) is approx. It took 1.5 hours and instead of two Cokes I only got one. And needless to say the food was obviously cold/soggy.

Worst service I've experienced at Mac Donald's in a long time

It was busy but it took at least 30 minutes before it was our turn. Then the number disappeared. When I went to ask they didn't respond and continued. After 2 others also complained, they took away the receipts. Then my receipt got lost. Then I had to indicate what I had ordered 40 minutes ago. They were super stressed and unfriendly. Not a nice experience at the end of the holiday.

We waited 40 minutes, we were given our number that was on the table, and suddenly it disappeared. We thought it was our turn, but no, our number was simply forgotten and the saleswoman simply left

I don't know why so many left bad reviews. When I was there, everything was clean and the food is really cheap. I took the menu with 2 Cheeseburgers + chips with mayonnaise + CocaCola for only €5.99. I personally wouldn't complain. The only flaw is having to give €1 to go to the bathroom. I initially went to the bathroom because it was the main purpose for which I entered, and then I also ordered food from Mc, then to wash my hands I basically had to give another €1 to enter the bathroom. And if one has to enter it 3-4 times in 11 or more hours of break, what does he do?? I work as a truck driver and it's really annoying to have to pay for everything from my own pocket. Do I have to spend money every time I use the bathroom? Even just to wash my hands?? Why don't they at least put a water tap outside? What do I do if I have to take my weekly break on the truck? Do I spend that much money just to be able to use the bathroom? And another inconvenience was that the shop to the right of the Mc didn't have bread... I needed the bread to make sandwiches the next day when I was leaving, and nothing, I couldn't find it... a bottle of water furthermore it cost more than €3, almost €4, when with almost €2 I go to an Aldi or Lidl or whatever, and buy myself 6 bottles.

Very long waiting time, some of the food was already cold.

Ordered Big Rösti Spicy. The sandwich had no potato pancake inside. I reported it to the manager and the manager said that I only realized it after eating almost half of the sandwich. You don't care about the button, you loser, apparently you can't even put together sandwiches properly. I don't recommend it

Please learn that pancakes are NOT crispy!!!

The slowest MCDonalds I’ve been in

The food is cold af - all of it and it tastes like it is old. The meat is not fresh and the drink is without ice but nobody asked. Worst MC ever. If I could I would give 0 stars.

The waitress behind the counter and the employees in the kitchen fall asleep and wait over 20 minutes for a simple order while there's nothing going on. Know McDonald's, the line goes all the way outside and it's quicker 😡😡😡😡

We arrived as a large group after the official opening hours, but were turned away with a warning about an inspection 1.5 hours before closing time and the statement that there was nothing left!!!!

The McDonald's guy at the counter drove me crazy. Nothing ordered. A guy like that and that kind of service has no place at the checkout. Should he rather vent his frustration somewhere else, but not with me🤬. I would describe the guy in more detail here, but "as always" it's against the guidelines.

Located along the highway.This Mcdonald's was very good.Staff was fast and kind.Prices were okay and affordable..Only downside is that you have to pay to go to the toalet 1€.PS:It has a playground for kids also!

This is by far the worst thing I have ever experienced at McDonald's. Super slow service. Only one order is made at a time. Although you can, for example, prepare coffee while the employee prepares food in the kitchen, people stand around and watch. The cappuccino we ordered and took with us was terrible. Sour taste and no milk foam at all. It is questionable what the condition of the coffee machine in this McDonald's looks like. We threw away the two cappuccinos at the next opportunity. 20 minutes of waiting and then this disappointment.

Average mcdonalds experience. Food came pretty fast even though we came in with 50 people. Food tastes like what you can expect from mcdonalds. Obviously it won't be great since it's mcdonalds, but it's pretty okay.

Pictures speak more than a thousand words... I would advise everyone not to go here, despite asking the staff nothing was done... Food inedible... There was obviously food from the previous day on the floor and on the tables... Next time I'd rather avoid this restaurant by 1000 km

The employee who delivers the sandwiches was very ignorant. The potatoes look like they are 3 days old.

Incredibly dirty. It doesn't help to be rude to your colleagues, even grabbing a rag would be an alternative.

Mr. MITKO refused to serve us at the counter, an absolutely unprofessional approach to the customer, then he wanted to cancel our order, which was created for us by another operator. He was rude. You should consider whether the person is suitable for contact with people!!!!!!!!

Service, Mr. MITKO is rude, absolutely unprofessional approach!!! He totally ruined our day! What do you do there??

The worst MC I've ever experienced. Overwhelmed with 10 guests at a motorway service station. And get cold burgers

They work against their will at both the MC and the gas station. Kindness is hard to find. One day you will find the job of your life!

Dirty tables. I eat coffee in a paper cup!!!! No more cups.

The food was fairly expensive for its quality. The cheeseburger was dry, the fries were awful and cardboard-like and the only good thing were the drinks (sprite, coke, iced tea etc.). If i were to recommend one thing from this place, that would be to either leave or get water (or a drink like sprite, coke and in no way whatsoever to get their iced coffee/milkshake). All the mcflurry/mcsundae options were not available, just like the mcfreezies. The ice coffee was somehow awful (diarreah inducing) and the normal coffee was overpriced… The chicken nuggets were okay but plain. The place is dirty and paying 1€ for a toilet thats filthy is diabolical… At least the staff was nice (only the female staff).

DO NOT go here the service is horrible and they barely work also dont get me started on how mad they and how long it takes for them to make a small cola

Actually very good if the volume wasn't so extreme

There were only nuggets and Big Mac at 10.30 p.m. Messy no goods because there was no work and no one cleaned the tables, everyone was glued so the wkd should come back more often, a big minus

worst mc donalds. Meatballs are not tasty, very bad. The potatoes are unsalted. employees are not courteous. the shop is dirty. The places are dirty. the tables are dirty.

Crazy that employees can be so poor at doing their job and picking the orders. While waiting for our order, we observed that almost every other customer returned because something was missing from their order, so we checked ours already when it was delivered to the counter. And we could also quickly ascertain that we were missing all the fries, all the dip and toys for the children. They apologized of course, but the employees are simply not up to their task.. 🙄 I'm just glad we didn't drive off without checking everything. 🙈

The worst Mc I've been in. Dirt, queues, fries unsalted and not good.

I have been to many McDonald's since I was a child, but this cheeseburger taste is not the same taste at all, the patty is burnt, the bun is dry, the taste is very spicy, not the same taste at all, but maybe in Europe this is the normal taste of a burger

In advance: Ambience: good Food: McDonald's stable Service: UNDERGROUND We stood at the counter with two small children for 20 minutes until someone came, then we were told that there was no longer any Happy Meal because they didn't have enough products for it. We then assembled the Happy Meal individually. and bought the toy for €3.00. 5 minutes later a family sat down next to us with exactly two Happy Meal boxes on the tray I'm wondering what's going on with the staff there. The used trays were also piling up and no one felt ready to clean them up Will never go there again.

Fast service, clean place, friendly staff

Staff very unfriendly and impolite, we stood for 40 minutes to pay in cash until we gave up and paid with card. Even after asking several times, you were just insulted stupidly, but the staff still had time to be on their cell phones.

MC Donald's is always welcome, and in a service station it makes the stop even more pleasant.

Floor disgusting. Employees don't speak German. But they are still friendly. Unfortunately, you can't go to the toilet for free, for example to wash your hands.

Employee engagement is extremely slow and lax! I will not stop at this Mcdonalds branch again!!! Catastrophe!!!!!

I wanted 2 vanilla milkshakes, they weren't available.... Why not take it out of McDonald's range if you'll never get one anyway.

There are much better ones from McDonald's, the standard is supposed to be the same everywhere, the only thing that is the same is the prices! I would have a chris.chicken, the meat was probably too long to prepare, so dry and hard, not tasty, the shake was the best part of my menu

So the shop isn't the cleanest... tables weren't wiped down... this afternoon there was a big stain on the floor that was still there after 3 hours. Drinks not up to the mark, salad box not enough for the price

No food could be ordered in the middle of the day, the order was taken in front of me and at the end they said "No more orders", terminals were also switched off... McDonald's without food... laughable

Basically a normal McDonald's, but there is no toilet!!! You then have to pay €1 for the serways toilet at the gas station… that’s a joke! I asked specifically and they didn't want to give me a voucher, as is usual in other branches