McDonald's in Chemnitz

New manager, new staff. A very pleasant experience today. I'll definitely be back. I hadn't been for over three years because of the impossible, unfriendly staff.

I came here for breakfast yesterday morning, specifically for Friends mugs, because my app showed that the branches near me were out of them. The team here is just super friendly and attentive – both employees and managers. Everyone was incredibly busy and yet so welcoming and cheerful. Unfortunately, I live a bit far away and can't come by very often, so I really wanted to write this review. 😊 The products at McDonald's are, of course, the same everywhere. But my experience yesterday was simply exceptional. I'm giving it five stars not because of the food, but because the team made the day so good. 💛

Was there yesterday at lunchtime. My order arrived in 5 minutes via the app. It was okay. The taste wasn't great. Just like McDonald's. The restrooms were clean! But parking is only for 90 minutes?! Okay for lunch, but absolutely not doable with kids. That's why it lost a star!

Not particularly friendly. The Franzbröten weren't fully baked and were still completely stale. The staff's response: "We set the times, it's set." I believe that in the restaurant industry, regardless of whether the time is set or not, the staff should have enough understanding of their product to decide for themselves whether the product is fully baked or whether it needs more or less time.

It's hard to beat the rudeness. I went through the MCDrive yesterday. Ordered, paid, and waited. However, there were some communication difficulties with the young lady at the counter. Her, let's say, "not so good German" and her speed of speech made communication very difficult. This led to me repeatedly misunderstanding her request to pull up and wait on the right. Then another colleague came along and repeated this request to me in a, let's say, "inappropriate" manner! I then specifically declined. She then became even more rude, which shows that there must be a lot of "pressure" going on in the background that the employees also need to get off their chest. Still, a no-go.

Eating always takes a long time.

Here nothing was ever forgotten when taking something with you

"Play and have fun" – wow, two monitors and a broken projector. Welcome to the nightmare of 2025. Sad, embarrassing, and weird. But the food is okay 👍

Every nearby McDonald's is better. (In the Chemnitz area). Something's missing! That's standard at this location! Or the burgers feel like they're thrown together from 10 meters away. I've never seen a worse McDonald's. (And unfortunately, we go there too often.)

If you avoid the restrooms, the store is okay, but when I sit on the toilet and there are more cobwebs hanging from the door frame and ceiling than at some Halloween parties, it's pretty disgusting. There were no hand towels left, and there was paper everywhere on the floor. Cleanliness should really be standard, not an experiment. Despite everything, the staff were friendly, and I was served quickly, even though it was busy at lunchtime.

Burnt nuggets, coffee tasted burnt too, no napkins, no paper on the toilet, machine for ordering very slow

I have no idea why so many people are giving negative reviews here. It's just a normal McDonald's like any other, and the service is good. The food was good, as always.

We were with you today and ordered takeaway food number 250. When we were at the park later, we unfortunately discovered that a burger worth almost €10 was missing. This put a damper on our family evening. Of course, we know it's best to check your order right there on the spot – but you should also be able to rely on everything being packed completely and correctly. Unfortunately, this isn't the first time something like this has happened.

Fries too salty, marinade of chicken nuggets strangely tough

I was here today, October 16, 2025, and ordered a grispy chicken with lattice potatoes. I've never eaten such a bad meal, and for €11.99, that is. The grispy chicken was extremely hard and dry. The lattice potatoes were old and not even warm. Sorry, but the quality has really declined.

Saturday, September 13th - 11:00 PM A man with long brown hair, 30-40 cm, pointed out to me in a strange way that we could have ordered our food at the counter instead of at the front desk. Perhaps the employee's appearance put me off, making me not want to order from him at all.

They're so awesome, they have cucumbers in their salad now (yes, I eat that salad from MCS 😔). The chocolate milkshake could be better, to be honest. But the cucumbers made me happy.

The food was delicious, and the service was incredibly friendly and helpful. I highly recommend it.

Almost everything was okay. It was quite busy, the fries weren't cooked all the way through, and there was a rude lady at the cash register who even shouted at some customers. She asked me if I needed straw. I said no, and she replied, "What, no? Do you need it or not?" It was very loud and unprofessional.

The staff aren't very friendly, especially one woman. Her name is probably Wanka or something. She even yells at guests.

Burgers are cold and dry. Five times like this in a short space of time. Unfriendly staff!

This McDonald's provides a standard fast-food experience with a consistent menu and quick service. The restaurant is clean, and seating is adequate. Orders are usually prepared promptly, making it a convenient choice for a quick meal.

I wanted two vanilla shakes with caramel sauce, and the old lady just gave us two random cups that had nothing to do with vanilla and caramel...

We stopped in for a quick breakfast. The selection was huge, and the coffee was very good. For the breakfast menu, the toast I chose wasn't exactly my favorite, but it was tasty. It's right next to the Chemnitz Autobahn interchange. Parking is available, and gas stations are also nearby.

Anyone who parks here can expect a ticket. I bought something at McDonald's and stayed in the restaurant a little longer than usual because I reordered twice. This meant I exceeded the maximum parking time of 90 minutes (on a Sunday!) and now I have to pay €40. I will never, ever, ever go there again, and neither will my friends who are traveling with me, because it's a total rip-off, especially since I can prove that I ordered something. I advise everyone to avoid this McDonald's, otherwise your visit could quickly become very expensive!

Took a little longer but otherwise quite solid

Worst McDonald service ever. When u ask for a simple straw the answer is NO. I tried to explain that I really need for drinking cos my teeth suffer from this amount of ice,still NO. Straws are only for Shakes in this place. Never had problems like that in any other McDonalds (including different countries).

We come here often, but today, August 10th, we went to this restaurant and ordered takeout. We ordered a lot, but one item was missing. It's very unpleasant because you pay €5 and don't get it. Please have your staff be more attentive.

Nice McDonald's near you Chemnitz Center, right before the entrance to the highway!

Used a McDonald's for a business meeting, spending almost €100 on food. Of course, I was overparked by 30 minutes, and got a €35 ticket per car. Thanks, McDonald's, you can't be more disrespectful to your customers.

There was no toilet paper or hand paper in the women's restroom. If you want to dry your hands with a hairdryer, you should get something with a powerful dryer. Almost all the tables were dirty, which is disgusting when you have to sit there as a customer. The floor was sticky in half the dining area. The burgers seemed sloppy and drier than you're used to. The ordering machines were either slow or barely responsive when you tap them. Thankfully, we'll never have to eat here again.

First time in many years of being McCafe fan of having terrible coffee. You can taste the dirty, unmaintained coffee machine with its plastic melting bitter after taste 🤢

What was offered here was simply a disgrace. The restrooms were so filthy that you had to seriously worry about your health – one look at the squat toilet was enough to make you completely lose your appetite. The tables and chairs in the dining room were also completely dirty, sticky, and looked as if they hadn't been cleaned all day. On top of that, half of the order was simply forgotten – no sauce, no fries, and no drink. Then, the food itself was the next frustration: The burgers were carelessly slapped into the wrapper, everything slipped out of place, the cheese was cold and not even remotely melted. This isn't fast food – it's a disaster. Once and never again!

I treated myself to one of the new wraps, which was one of the biggest disappointments... as delicious as it looked everywhere, when I got mine, only a quarter of it was filled, and the rest was just the wrap. I wonder what I paid for. I'll never get it again. Unfortunately, I can't upload a photo, but I have one available.

Where should I even begin? The staff are very friendly and helpful. If you have a concern, they do their best to help and they put a smile on everyone's face. 😊 Thank you for everything. Best, Ileen

€40 fine for overparking. As a sales representative, I regularly visit many McDonald's restaurants. A quick cappuccino or breakfast is obligatory. At this branch, I had a long phone call in the car. As a result, I exceeded the 90-minute parking limit. I hadn't noticed this beforehand, and I haven't experienced it at other McDonald's restaurants. This is ridiculous. This was the last time I was here.

I visit this McDonald's very regularly on my way to Leipzig. Unfortunately, my visit today, June 15, 2025, around 1 p.m., was a disappointment. It can happen that you stop at the wrong window in the drive-thru. However, telling the customer that they can't pay there and should get out and go to the first window is a disgrace! Also interesting, and certainly in the interest of McDonald's Germany, is the constant manipulation of the timekeeping in the drive-thru area, asking customers to stay to the right, outside of the camera, and wait for their order to be delivered. Please don't make statements like: this is for coordination with large numbers of orders, etc. This is also practiced with only one car, and employees confirm it.

Tables not wiped, trash not emptied, attic too warm without windows and air conditioning, toilet without paper for hands

There's no restaurant where you're invited to linger. Be sure not to exceed the parking time (1.5 hours), otherwise it will be expensive. Even as a person with a physical disability, who therefore exceeds the parking time, the parking fee is charged without empathy.

Good, solid McDonald's, unfortunately there are a lot of people working because they don't understand you, or only partially, and communication becomes quite tiring. But the food was ok. The tables had not been wiped for a very long time and were therefore very dirty.

2 FILET-O-FISH HALF HALF CASH MADE

Once again a burger kit was delivered instead of a finished burger. Annoys hard. Put more effort into putting the ingredients together, the stuff is too expensive for you to be able to afford such inferior quality...

Very nice and friendly service, super fast

Machine extremely sluggish and slow

This is the second time, they forgot my to-go food, everytime there is one less burger, this is truly unacceptable, I won’t go there anymore.

We're just reporting on our experience at McDrive here. Taking the order was still friendly and the checkout at the next window was also friendly, but the rest of the process is perfect: we have never experienced such unfriendly staff at the McDrive counter. There was no notice in advance that you couldn't get your food at the next window, but the first lady yelled at us to keep driving, no further explanation as to why or why, we then stood in the designated waiting area to wait, after a while the next lady came to bring our food and yelled at us to please park on the right next time, i.e. in the middle of the lane (exit) for the following vehicles... Unfortunately, we found out at home that the food was thrown into the bag.

Very "pleasant" when you notice 45 minutes before closing time how much the employees are in a hurry to get home. You can't even eat in peace!!!Unbelievable!!!Never again

Food is okay. I just don't understand why you always have to pull over to the right in Drive... What's the point if my car is the only one in the drive??

Parking spaces with camera detection If you park for longer than 90 minutes you will be ripped off. Even if it's just a minute. Even if you eat and drink at McDonalds for a lot of money all the time. There is no goodwill. McDonalds refers to the parking enforcement company and in turn to McDonalds. That's what I call service.

Incomplete orders, unsalted fries, empty service stations; no more straws when asked… dirty and cramped restrooms

The food was fresh and delicious. The staff is friendly and helpful. Gladly again

The terminal is a disaster, responds very poorly, codes are not recognized. Ordering process took 20 minutes and that with 3 small children! Parents know what I'm talking about, even a patient child quickly reaches their limits with a hungry stomach. The food was, as usual, McDonald's ok, The staff was above average, so the food was ready very quickly. The ambience left a lot to be desired, as benches, tables, toilets, actually the whole shop came across as a bit dingy. The staff had time to clean up because at least two of them were standing at the counter with their arms folded. With a somewhat loud comment about what it looks like here, an employee came over some tables with a rag and a spray bottle. I question a little whether it was so hygienic. The climate in the shop is absolutely too cold at this time of year, either the heating was off or the air conditioning was on, the ventilation system brought cold air onto the tables, which was very unpleasant and eating with a jacket on is not the right thing to do. Conclusion: sad but true. I won't stop here anymore... Sorry

McDonald's. Lots of rubbish, friendly service.

Parking lot rip off!! Eating on site is not advisable, if you meet up with friends and sit a little longer after eating with ice cream and coffee, then you will pay for the parking overtime. Luckily there is also Burger King and KFC. Mc Dobald won't see us again!

More staff than guests, that was a vegetable with a serving area, they almost stepped on each other there. I found that a bit too much for our visit.

Forgotten straw!!! are too stingy and snotty when you ask about straw. everything is green here.

Unfortunately I have to join the others. Tables, floors and toilets are very unclean, service stations are empty and containers are sporadically emptied. In neighboring countries or other branches, someone immediately comes around and wipes the tables. We now pre-order via the app and pick up, but you have to check the contents.

😅 Basically, McDonald's is a very well-known name all over the world, where you can find yourself in almost the same way in everything, just system catering... in Chemnitz on the B95 next to the Jet gas station you are a little further, you give your parking space to a parking company to make money (rip off in German) in order to get rid of your guests quickly, after 1.5 hours at the latest 😎 whoever visits this McDonald for longer and eats gets one 35€ ticket sent by the said parking company with a payment request. That tells you that at McDonald's here on the B95 in Chemnitz you are only welcome as a guest for 1.5 hours, and in addition you are only informed about the surveillance via a board on the house that is particularly difficult to see in the dark 😎 otherwise in no way. So people think about where you want to go to meet up with friends etc. or stop in transit, it shouldn't take longer than 1.5 hours, the camera doesn't see everyone and there is a ticket for 35€... better go somewhere else, there are still places around Chemnitz where you are wanted for longer and you are welcome 😎😅 It's a shame what McDonald's is doing on the B95, business optimization thought wrong 💪🏽🤣 BurgerKing and KFC are a short distance away.

You'll get really penalized here when parking. If you feel comfortable and stay a little longer, you will receive the receipt 14 days later and can pay 35 euros. Very hospitable 👎. Luckily there are plenty of other branches not far away.

You'll get really penalized here when parking. Do you feel comfortable, etc

I visit this McDonald's all the time and every time I get great service and delicious food. The dishes are always prepared quickly and efficiently, and the atmosphere of the establishment creates a cozy and friendly environment. A great place for a quick snack or spending time with friends. I definitely recommend this McDonald's to anyone who appreciates comfort, taste and great service!

Usual McDonalds. I just think that the milk shake could also be sold as ice cream... it's a shame

Unfortunately, here you will find another negative example The ordering machines are absolutely unsuitable. They are extremely difficult to use and have a very slow response. When you try to enter a voucher code, all available terminals crash every time and you have to start over. Overall, we tried several times at each of the terminals until the service staff saw it and then personally served us at the checkout. As a result, the ordering process alone took 25 minutes. Even though we got our order comparatively quickly, all in all it took just under 40 minutes before we could start eating. An absolute NO-GO for a fast food restaurant. Especially considering that the maximum parking duration is limited to 1.5 hours, which is very short with children playing during a break. The tables and seating were also dirty (smeared with sauce, crumbs on the benches, surfaces sticky), so there was no real appetizing atmosphere. What was positive, however, was that the quality of the McDonald's food was usual and you knew what you were getting into. Nevertheless, we won't come back and would rather drive a few minutes further. Because there are enough alternatives in the area.

The food was tasty, the employees were friendly.

The order terminals are very stuck, it takes forever for the order to be completed and something is always broken in the children's area

Unfortunately one of the worst McDonald's restaurants around. Coffee is cold and you should always check at Mc Drive that everything is there. As a rule, one or two things are missing. I can't decide whether that's intentional or incompetent.

Somehow not what it used to be. Staff at the limit, empty service stations, no napkins, smelly toilets, dirty floors, overcrowded return stations... 😢

Order placed - but 2 things were missing - unfortunately not checked on site...trust lost. Unfriendly cashier, rubbish was on the floor which was ignored

The terminals very slow. Tables are very dirty, tray delivery is overflowing and the toilets are not clean either. Very dirty McDonald's.

Went to the Goldene Möve again today for a long time. It's okay to forget something. But forgetting all the sauces is really sad. The staff was completely overwhelmed today. The garbage containers are overflowing. The service was significantly better.

The food is very tasty but the staff is unfriendly to children/young people and it is also dirty. I also had to eat my ice cream with a fork because there was no spoon left🙄

The food was ok, the service was great. The gentleman with a pigtail was very, very accommodating and friendly.

Класно провели время и покушали

Washing water was accidentally poured into the french fryer and then the fries from the fryer were sold, which is very disgusting and also toxic because the washing water contains disinfectant chemicals.

The ambience is getting old and you don't want to go to the toilet. The staff is very nice and accommodating. Preparation of food is very quick and the service is also good

Because the children were whining, I stopped here against my convictions and gave in. The service was good and it was quick. The burgers are often lukewarm and the tables are unfortunately not clean. The children enjoyed it and had a great experience and that's all that counts.

The terminal is slow, the stupid app with the vouchers is faulty. But there wasn't much going on yet and a nice employee immediately came to help. Cap and braid. Thank you Mr. S. for the good service.

Really one of the less good McDonald's. The place itself was ice cold. The toilet doors open inwards so that you can hardly get into the cabin. 🤦🏼‍♀️ The paper for drying is empty as is the soap. The fan only blows out ice-cold air. The order terminal only worked at a snail's pace, super annoying.

Rarely have I eaten a more listlessly prepared burger. Looked like he was thrown together in a tantrum. Unfortunately the coupon didn't work either, but it could have been an operator error... At least the food was warm for once.

The staff is overwhelmed by the number of guests. Orders were not put together correctly. The return containers were overflowing. Tables somewhat clean. And then you can also pay for the use of the toilet and only get the money refunded if you place an order even though you have already eaten something.

Fast and tasty. Parking 90 minutes free. Nice service.

Drove through MC Drive and then we had to say what we ordered. Quite a mess and at the end something was still missing. That meant stopping in the narrow parking lot, going back in and picking up the missing items. The release went smoothly.

So I was eating here on Monday of this week and didn't really think anything of it, when I got my Oreo Mcflurry like I often do and a burger, everything was good up to here (I thought), I ate everything nice and everything was good but one day Later I got wonderful diarrhea 👍🏻 not only that, but also a complete pack of gastrointestinal, honestly I assume it was because the ice cream machine wasn't cleaned, but it doesn't work at all. Lay flat for a few days now and hope either you clean it up or something or pay a little more attention to it or the health department will have to come by your place. (Also, it couldn't be due to other food because I ate McDonald's in the evening and nothing in the morning had eaten and yes then we started)

EVERYTHING was great - gladly again!

Recently, when ordering, you not only have to check the number of burgers, but also the toppings. Unfortunately bacon was missing

I was a regular customer for a long time, but the communication on the McDrive is getting worse and the billing is regularly miscalculated when paying. The service at Mc Drive is catastrophic, so I avoid this place...there are also BK or KFC...here the service is still TOP!

Unfortunately, the table is wiped with the same cloth as the one used for the seats. The order terminals are wiped down with a cloth, even though it was already on the floor. In my opinion, unfortunately not so much about hygiene. The employees were still nice and accommodating.

The children's play area leaves a lot to be desired, it used to be better. The food was prepared quickly and the staff were friendly.

Quick breakfast brought to you by friendly staff. Ideal if you're short on time

I give it as many stars as there are cutlets in the double hamburger.

Hard to imagine but everything is ok

Very friendly service and wonderful for a snack in between😇 only the technology at the terminals needs improvement!!

Thanks to Sarah the service is impeccable. Kiss kiss

Very clean, fast service and friendly staff

A really ugly branch where you don't like eating on site. :(

Are you actually ashamed?! Are you actually ashamed that you charge two moms and their children a contractual penalty of €70 for using your parking space? We were your guests, we ordered plenty of food, the children played and at the end we even ordered more food, which we ate in peace. What a bottomless impudence is it that we spent 35 minutes too long in your establishment or is the impudence on your part because you relieved your guests of 70 additional euros?!?! Simply unbelievable...I think it goes without saying that neither we nor anyone in our family and friend circles will ever take a sip of cola near your restaurant again. And a little note on the side: You can also wipe dirty tables.

We drove 35km to have breakfast here. Ordered online in advance and was at the McDive at 10:32 a.m. The employee told us in an absolutely unfriendly manner that we would no longer be able to get breakfast here. Hospitality is something different. Here the sound makes the music. We asked if the colleague (young woman, red hair and piercings) could cancel the order, to which she stopped answering. Only the apparent superior was able to explain to us in a normal tone that this was not possible. We've been here several times before and each time we've been greeted with sticky tables and leftover food on the floor.

Something new and fresh in terms of concept would be good here. A few years ago there was a nice children's playground here, which is now mostly closed. We don't know whether it still exists because usually only the lower floor is open and the top is closed. In general, due to space constraints, everything is set up too tightly here.

It's easy to forget something extra. It's best to check everything immediately.

The burgers look like they were shot into the package from 5 meters away. The lattice fries were moldy. Never again!!!