McDonald's in Chemnitz

Machine extremely sluggish and slow

This is the second time, they forgot my to-go food, everytime there is one less burger, this is truly unacceptable, I won’t go there anymore.

We're just reporting on our experience at McDrive here. Taking the order was still friendly and the checkout at the next window was also friendly, but the rest of the process is perfect: we have never experienced such unfriendly staff at the McDrive counter. There was no notice in advance that you couldn't get your food at the next window, but the first lady yelled at us to keep driving, no further explanation as to why or why, we then stood in the designated waiting area to wait, after a while the next lady came to bring our food and yelled at us to please park on the right next time, i.e. in the middle of the lane (exit) for the following vehicles... Unfortunately, we found out at home that the food was thrown into the bag.

Very "pleasant" when you notice 45 minutes before closing time how much the employees are in a hurry to get home. You can't even eat in peace!!!Unbelievable!!!Never again

Food is okay. I just don't understand why you always have to pull over to the right in Drive... What's the point if my car is the only one in the drive??

Parking spaces with camera detection If you park for longer than 90 minutes you will be ripped off. Even if it's just a minute. Even if you eat and drink at McDonalds for a lot of money all the time. There is no goodwill. McDonalds refers to the parking enforcement company and in turn to McDonalds. That's what I call service.

The food was fresh and delicious. The staff is friendly and helpful. Gladly again

Incomplete orders, unsalted fries, empty service stations; no more straws when asked… dirty and cramped restrooms

The terminal is a disaster, responds very poorly, codes are not recognized. Ordering process took 20 minutes and that with 3 small children! Parents know what I'm talking about, even a patient child quickly reaches their limits with a hungry stomach. The food was, as usual, McDonald's ok, The staff was above average, so the food was ready very quickly. The ambience left a lot to be desired, as benches, tables, toilets, actually the whole shop came across as a bit dingy. The staff had time to clean up because at least two of them were standing at the counter with their arms folded. With a somewhat loud comment about what it looks like here, an employee came over some tables with a rag and a spray bottle. I question a little whether it was so hygienic. The climate in the shop is absolutely too cold at this time of year, either the heating was off or the air conditioning was on, the ventilation system brought cold air onto the tables, which was very unpleasant and eating with a jacket on is not the right thing to do. Conclusion: sad but true. I won't stop here anymore... Sorry

McDonald's. Lots of rubbish, friendly service.

Parking lot rip off!! Eating on site is not advisable, if you meet up with friends and sit a little longer after eating with ice cream and coffee, then you will pay for the parking overtime. Luckily there is also Burger King and KFC. Mc Dobald won't see us again!

More staff than guests, that was a vegetable with a serving area, they almost stepped on each other there. I found that a bit too much for our visit.

Forgotten straw!!! are too stingy and snotty when you ask about straw. everything is green here.

Unfortunately I have to join the others. Tables, floors and toilets are very unclean, service stations are empty and containers are sporadically emptied. In neighboring countries or other branches, someone immediately comes around and wipes the tables. We now pre-order via the app and pick up, but you have to check the contents.

😅 Basically, McDonald's is a very well-known name all over the world, where you can find yourself in almost the same way in everything, just system catering... in Chemnitz on the B95 next to the Jet gas station you are a little further, you give your parking space to a parking company to make money (rip off in German) in order to get rid of your guests quickly, after 1.5 hours at the latest 😎 whoever visits this McDonald for longer and eats gets one 35€ ticket sent by the said parking company with a payment request. That tells you that at McDonald's here on the B95 in Chemnitz you are only welcome as a guest for 1.5 hours, and in addition you are only informed about the surveillance via a board on the house that is particularly difficult to see in the dark 😎 otherwise in no way. So people think about where you want to go to meet up with friends etc. or stop in transit, it shouldn't take longer than 1.5 hours, the camera doesn't see everyone and there is a ticket for 35€... better go somewhere else, there are still places around Chemnitz where you are wanted for longer and you are welcome 😎😅 It's a shame what McDonald's is doing on the B95, business optimization thought wrong 💪🏽🤣 BurgerKing and KFC are a short distance away.

You'll get really penalized here when parking. If you feel comfortable and stay a little longer, you will receive the receipt 14 days later and can pay 35 euros. Very hospitable 👎. Luckily there are plenty of other branches not far away.

You'll get really penalized here when parking. Do you feel comfortable, etc

I visit this McDonald's all the time and every time I get great service and delicious food. The dishes are always prepared quickly and efficiently, and the atmosphere of the establishment creates a cozy and friendly environment. A great place for a quick snack or spending time with friends. I definitely recommend this McDonald's to anyone who appreciates comfort, taste and great service!

Usual McDonalds. I just think that the milk shake could also be sold as ice cream... it's a shame

Unfortunately, here you will find another negative example The ordering machines are absolutely unsuitable. They are extremely difficult to use and have a very slow response. When you try to enter a voucher code, all available terminals crash every time and you have to start over. Overall, we tried several times at each of the terminals until the service staff saw it and then personally served us at the checkout. As a result, the ordering process alone took 25 minutes. Even though we got our order comparatively quickly, all in all it took just under 40 minutes before we could start eating. An absolute NO-GO for a fast food restaurant. Especially considering that the maximum parking duration is limited to 1.5 hours, which is very short with children playing during a break. The tables and seating were also dirty (smeared with sauce, crumbs on the benches, surfaces sticky), so there was no real appetizing atmosphere. What was positive, however, was that the quality of the McDonald's food was usual and you knew what you were getting into. Nevertheless, we won't come back and would rather drive a few minutes further. Because there are enough alternatives in the area.

The order terminals are very stuck, it takes forever for the order to be completed and something is always broken in the children's area

The food was tasty, the employees were friendly.

Unfortunately one of the worst McDonald's restaurants around. Coffee is cold and you should always check at Mc Drive that everything is there. As a rule, one or two things are missing. I can't decide whether that's intentional or incompetent.

Somehow not what it used to be. Staff at the limit, empty service stations, no napkins, smelly toilets, dirty floors, overcrowded return stations... 😢

Order placed - but 2 things were missing - unfortunately not checked on site...trust lost. Unfriendly cashier, rubbish was on the floor which was ignored

The terminals very slow. Tables are very dirty, tray delivery is overflowing and the toilets are not clean either. Very dirty McDonald's.

Went to the Goldene Möve again today for a long time. It's okay to forget something. But forgetting all the sauces is really sad. The staff was completely overwhelmed today. The garbage containers are overflowing. The service was significantly better.

The food is very tasty but the staff is unfriendly to children/young people and it is also dirty. I also had to eat my ice cream with a fork because there was no spoon left🙄

The food was ok, the service was great. The gentleman with a pigtail was very, very accommodating and friendly.

Класно провели время и покушали

Washing water was accidentally poured into the french fryer and then the fries from the fryer were sold, which is very disgusting and also toxic because the washing water contains disinfectant chemicals.

The ambience is getting old and you don't want to go to the toilet. The staff is very nice and accommodating. Preparation of food is very quick and the service is also good

Because the children were whining, I stopped here against my convictions and gave in. The service was good and it was quick. The burgers are often lukewarm and the tables are unfortunately not clean. The children enjoyed it and had a great experience and that's all that counts.

The terminal is slow, the stupid app with the vouchers is faulty. But there wasn't much going on yet and a nice employee immediately came to help. Cap and braid. Thank you Mr. S. for the good service.

Rarely have I eaten a more listlessly prepared burger. Looked like he was thrown together in a tantrum. Unfortunately the coupon didn't work either, but it could have been an operator error... At least the food was warm for once.

Really one of the less good McDonald's. The place itself was ice cold. The toilet doors open inwards so that you can hardly get into the cabin. 🤦🏼‍♀️ The paper for drying is empty as is the soap. The fan only blows out ice-cold air. The order terminal only worked at a snail's pace, super annoying.

The staff is overwhelmed by the number of guests. Orders were not put together correctly. The return containers were overflowing. Tables somewhat clean. And then you can also pay for the use of the toilet and only get the money refunded if you place an order even though you have already eaten something.

Fast and tasty. Parking 90 minutes free. Nice service.

So I was eating here on Monday of this week and didn't really think anything of it, when I got my Oreo Mcflurry like I often do and a burger, everything was good up to here (I thought), I ate everything nice and everything was good but one day Later I got wonderful diarrhea 👍🏻 not only that, but also a complete pack of gastrointestinal, honestly I assume it was because the ice cream machine wasn't cleaned, but it doesn't work at all. Lay flat for a few days now and hope either you clean it up or something or pay a little more attention to it or the health department will have to come by your place. (Also, it couldn't be due to other food because I ate McDonald's in the evening and nothing in the morning had eaten and yes then we started)

Drove through MC Drive and then we had to say what we ordered. Quite a mess and at the end something was still missing. That meant stopping in the narrow parking lot, going back in and picking up the missing items. The release went smoothly.

EVERYTHING was great - gladly again!

Recently, when ordering, you not only have to check the number of burgers, but also the toppings. Unfortunately bacon was missing

I was a regular customer for a long time, but the communication on the McDrive is getting worse and the billing is regularly miscalculated when paying. The service at Mc Drive is catastrophic, so I avoid this place...there are also BK or KFC...here the service is still TOP!

Unfortunately, the table is wiped with the same cloth as the one used for the seats. The order terminals are wiped down with a cloth, even though it was already on the floor. In my opinion, unfortunately not so much about hygiene. The employees were still nice and accommodating.

The children's play area leaves a lot to be desired, it used to be better. The food was prepared quickly and the staff were friendly.

Quick breakfast brought to you by friendly staff. Ideal if you're short on time

I give it as many stars as there are cutlets in the double hamburger.

Hard to imagine but everything is ok

Very friendly service and wonderful for a snack in between😇 only the technology at the terminals needs improvement!!

Thanks to Sarah the service is impeccable. Kiss kiss

Very clean, fast service and friendly staff

A really ugly branch where you don't like eating on site. :(

Are you actually ashamed?! Are you actually ashamed that you charge two moms and their children a contractual penalty of €70 for using your parking space? We were your guests, we ordered plenty of food, the children played and at the end we even ordered more food, which we ate in peace. What a bottomless impudence is it that we spent 35 minutes too long in your establishment or is the impudence on your part because you relieved your guests of 70 additional euros?!?! Simply unbelievable...I think it goes without saying that neither we nor anyone in our family and friend circles will ever take a sip of cola near your restaurant again. And a little note on the side: You can also wipe dirty tables.

We drove 35km to have breakfast here. Ordered online in advance and was at the McDive at 10:32 a.m. The employee told us in an absolutely unfriendly manner that we would no longer be able to get breakfast here. Hospitality is something different. Here the sound makes the music. We asked if the colleague (young woman, red hair and piercings) could cancel the order, to which she stopped answering. Only the apparent superior was able to explain to us in a normal tone that this was not possible. We've been here several times before and each time we've been greeted with sticky tables and leftover food on the floor.

Something new and fresh in terms of concept would be good here. A few years ago there was a nice children's playground here, which is now mostly closed. We don't know whether it still exists because usually only the lower floor is open and the top is closed. In general, due to space constraints, everything is set up too tightly here.

It's easy to forget something extra. It's best to check everything immediately.

The burgers look like they were shot into the package from 5 meters away. The lattice fries were moldy. Never again!!!

The citizens are just so bad, everything is lying all over the place. The staff of various nationalities seems more than overwhelmed.

Great Mcs I was in the disabled shithouse and I felt like a king 👑. It was very easy to shit. Now my intestines are empty and I feel much better and 100kg lighter! Always happy!!

Unfortunately, an absolute disgrace. You come extra to pay a lot of money for this overpriced meal, only to receive a letter a few days later with a fine for parking too long. The owners and shop managers there should be happy that someone else comes and voluntarily leaves so much money. It was my last time, I prefer to go somewhere where you as a customer are valued and treated accordingly.

It was just like everywhere else with the golden seagull

The food is good compared to other McDonald's. The service could be much better, because even if it's a fast food restaurant, the tables and chairs shouldn't stick like that. A request to wipe the table is usually enough. In terms of ambience, it's just a main thoroughfare. Nevertheless, it's okay and you can spend the short time during the meal. However, since smoking is permitted outside, it is almost impossible to have a good time with children who would like to go to the play castle.

Better offer than in the guilds.

Dry hamburger with soggy buns. Just sad and terrible. Loveless customer rip-off.

Very friendly staff despite the late hour. Fast service. Everything completely packed. Full range available.

All the ordering terminals were so slow, you really had to keep your nerve. This resulted in long queues during rush hour. The women's toilets are extremely narrow. To open the door you have to stand over the toilet so that the door can pass. Super disgusting.

Dirt, dirt and more dirt. Sticky tables, leftover food, greasy seats, I've been here several times and there was never a towel in the bathroom, today there is no soap either. I'd rather not mention the toilet. This is not the case at every McDonald's

Everything is good in itself. But what kind of toilets are these? Closing the door is only possible if you step halfway over the toilet bowl, and it is disgustingly dirty and stinks.

The service is terrible, they make a problem with everything, the ordering machines respond to touch after 10 seconds.

Since the new staff arrived, it's just great, finally fresh, juicy burgers, keep it up 👍

Sehr unhygienisch überall Müll verdreckte Tische und Boden klebt ohne Ende! also die Hygiene geht wirklich gar nicht einfach nur eklig !🤮

Despite there being few customers, the tables were dirty, there were no napkins and there was no soap or towels to dry off in the toilet. But there was enough time for a chat among colleagues.

Everything great. Classic Mecces. No complaints

At this point, a big compliment to the young woman at the checkout last night (June 16th) 11:00 p.m., the shop was full of ice hockey players and concert goers, stress to no end, the machines didn't print out any more slips, but the lady stayed Relaxed the whole time and always had a smile on his face. You really did a very good job!!!

Super friendly and resourceful! Thank you ❤️

Very nice and friendly staff and the food always tastes good anyway. This also applies to the drinks.

McDonald's, no matter where in Germany, I think it's always a quick fast food for in between meals, just like it is for me. However, sometimes you are unlucky and the French fries, for example, are quite feminine or almost or not salted at all.

Food: typical McDonald's Nice outside area to sit Unfortunately, the displays for ordering were very difficult to use

Clean, friendly and quick food at the moment said McDonald's.

Everything was always okay, you could eat it, but we didn't really find it okay that the BigMac smelled and tasted completely like coffee

Just McDonald's but it's okay and the staff was very friendly and the restaurant was very clean. Everything was good

It's very cheeky that you pay a lot of money in the store with several people and then have to pay a fine because you ate and drank for too long

The branch is okay, often overcrowded - but what bothers me is that you can't meet anyone there for a long time. I received a letter from "Parkdepot" today saying that I should pay €40 because I stood there for more than 1.5 hours. Of course, eating is quick. But extremely unsuitable for a cozy meeting with friends. It's nice to be a customer there... but not anymore. I'll avoid it in the future and prefer to meet at Burger King, they don't mind if their customers stay longer.

Thanks for the poster from the Kaulitz brothers. LG

Food incomplete, cold where it arrived. Chocolate cookie felt like it was from the day before.

Food is McDonald's standard. The service is very friendly and accommodating. Tables are mostly clean. The staff always tries to keep the restaurant clean.

Leider habe ich heute 45 min IM RESTAURANT auf meine (über App) Bestellung gewartet. Viele andere Bestellungen sind dort einfach verloren gegangen, wo man sich aber dann so schnell wie möglich drum gekümmert hat, wenn man mit seiner Bestellbestätigung vor gegangen ist(natürlich mit langem Anstehen, dort war die Hölle los).

The order arrives after a few minutes

Positive: The service at the counter was very friendly and the staff in the kitchen seemed very committed and did a good job. As always, the food was great and was delivered to the table very quickly. Neutral: The lower floor is a bit small in terms of space, which means it can get crowded/cramped quite quickly during peak times. The table furniture is also not quite as nice as in other branches, but it is completely sufficient for a visit. Negative: The toilet rooms don't seem very hygienic and smell unpleasant. The problem is also known from other branches and is certainly due to the high number of visitors.

I was here for breakfast today. The first disillusionment: the parking time limit mentioned by many! It doesn't work at all! My granddaughter can act like a fool, we're going to Lichtenau! The 2nd point: the women's toilets! Why hasn't anyone complained about this yet!? I went into the first one, but I couldn't close the door because it went all the way to the toilet bowl. Maybe. Is the second one bigger!? Oh no - the same in green🙄🙄. With my sciatica problem I had to “swing” one leg over the pelvis😡😡. So - pregnant women, light to...overweight, physically disabled people and. ..: take lots of time with you!! I'm wondering why the doors can't be opened outwards, there would be enough space. But probably some authority is screaming about the risk of accidents again! As far as the staff are concerned, I can't say anything bad. I was pleased that they obviously had fun together. It's no longer a given in Germany these days!!

Wanted to have breakfast at McDonalds today. We didn't see that the menu had been changed and there were no longer any scrambled eggs. The unfriendly woman at the counter then made fun of it. She also became very unfriendly when I chose the wrong burger and wanted to change it. Unfortunately, we are not convinced by the new range either. Was very disappointed with this branch today.

Get a fine because you park as a guest!!! On top of a wonderful afternoon with plenty of sales for McDonald's, there was another ticket! We were with friends and of course our kids and for your sake. We had a wonderful afternoon/evening and wanted to fulfill one of our children's wishes. So we went to McDonald's and spent a lot of money with you. The playground was also explored at the end. So far everything is good except for the service and cleanliness, I can ignore that. Also that there were long waiting times. But today I received a letter from a parking company saying that I had the maximum parking time of 1.5 hours. have exceeded. With images from a camera. Entrance to the parking lot and exit from the parking lot. Now I can pay a fine of €35 as a thank you for being your guest! Thanks so much!!! Shame yourself! We were customers of yours!!! This is the very last one! Apart from the poor service and smelly toilets at the time of the stay. What's that supposed to mean? Never again McDonald's McDonald's used to be colorful and child-friendly, but you are forced to eat and leave quickly. You used to be able to sit as long as you wanted! That's not possible at all! Let a parking company ask paying customers to pay! Never again!

The staff is rude and incompetent. I was there yesterday and ordered 2 Happy Meals. One with a Barbie and the other with a Hotwheel. I also thought that I didn't have to control it. When I got home I discovered that the Barbie was missing and the Hotwheel car was also the wrong one. I don't usually complain but there's always something in this McDonalds. It's just annoying. The ice cream was also the wrong kind. I don't understand why people choose things when they pack what they want anyway. It wouldn't be a problem if you talked to people and said: I'm sorry, we don't have this anymore... To be honest, I feel like: eat or die. Unfortunately I never got an answer. Very unfortunate

Some of the staff are very unfriendly, there is a very long waiting time at MC Drive, there are better ones

For the second time, very unfriendly, poor German-speaking staff at MC Drive...

Danger! Do not park for more than 1.5 hours!!! They are so bold that you get a fine of 40 euros because you ate there and stood/sat there for a long time. I have never experienced so much audacity and customer unfriendliness. We go to work hard and just wanted to chat for a while, so we were there with two cars. Ate for 50 euros, fined 80 euros. Sporty evening. You will NEVER see us again! And I will share it with the whole world! The very last thing is you!

Food and service top. Unfortunately dirty tables and floors. Toilets dirty.

Fries cold, quality of the burgers unsatisfactory and cold, meat dry and much more. Tables dirty, toilets dirty.

When the staff can't speak German and the food is cold!

You rush through trying a burger again and then you're disappointed again. It's nice that you can put together food, drinks and ice cream on the touchscreens. However, operating these touchscreens requires a lot of patience. Sometimes we would have to tap 10 times to get a response. At some point we wanted to switch to the cell phone app. Unfortunately, some orders were only possible in the restaurant. Then the burgers came super quickly. Not a long wait. I chose a burger that I would certainly have had myself. With tomatoes, lettuce and onions, which were added to the patty between the bottom and top of the bun with a little bit of sauce. So it should be a delicious burger. But the first bite was disappointing. All I really want is a little tasty. But unfortunately that doesn't seem to work there. The consistency is sticky, with little taste and simply no jam jam. I couldn't figure out whether it was missing salt, pepper or something spicy. Unfortunately, there was far too much missing for it to be tasty.