McDonald's in Lüdenscheid

Very good, ts roial double tastes good, if you are very hungry roial ts is better than roial ts classic

No, the self-service checkout hardly works at all, the wait staff are totally overwhelmed, the waiting time is too long, but the food is good...you should know

Actually, I should give you one star less because orders via McDrive always take forever, but the entire team can't do anything about that. Solid McDonalds with nice employees in a clean environment. It's always worth a stop on the way to your job or to meet a friend

So the restaurant manager at Mc Donalds Bräuckenstraße in Lüdenscheid was so unfriendly, she forgot a lot of things and had to go there again instead of apologizing, she made a noise and was so unfriendly in dealing with customers

You order an extra Bigmac without cucumbers and still get cucumbers on the burger... Attention allergy sufferers!!

The food is always cold and I wouldn't recommend this to anyone

The same as in many other McDonald's, Service annoyed and stressed, hygiene catastrophe. Eat like this sometimes. Reception is usually not posted because it is the truth

Like every day, we stop by the drive or go to the restaurant. It's always great when the friendly employee works the early shift. Always a smile and always courteous, the nicest and best employee in the store. Any boss who has such a friendly employee can be very appreciative. Such store employees can learn something from this. The food order is always complete and the cappuccino tastes great as always. But there are also other employees here who seem very rude and very annoyed to us guests.

Eating didn't take long. I wouldn't have to have the people who make a snack bar their meeting point and hang around there again... Restaurant one of the cleanest I know in the area, but the toilet was a horror.

We waited half an hour for 4 ice creams. When asked, the staff reacts extremely unfriendly.

5 Karamell Eis gekauft die Becher waren nur halb voll und kaum Karamell,der Junge der heute bei mcdrive ist ,sorry geht garnicht. Für das Geld kann man mehrheitlich erwarten. Der Junge meinte das sind Vorschriften.

Service very friendly and hot food.

I would like to give negative feedback about an incident that occurred on December 17th, 2024 in your branch in Lüdenscheid am Bräucken. I didn't want to order a breakfast item that day, but rather a cheeseburger. The shift leader came to me and simply said: “It’s not possible.” When I politely asked why it wasn’t possible, I didn’t receive a satisfactory answer. Instead, she repeated several times: "It's not possible." Unfortunately, I discovered that the shift leader was neither able to answer my question clearly nor could she communicate well in German. Above all, she became rude and loud. I had a similar bad experience with the same person two to three months ago, at another McDonald's branch in Lüdenscheid (towards the motorway). There, too, she was unfriendly and not very competent in dealing with customers. It is disappointing that a shift leader, who plays an important role in customer communication, has such deficiencies. This reflects negatively on your branch and leaves a bad impression. Such experiences influence my willingness to continue visiting your branches. If I meet this shift supervisor again, I will not order anything from McDonald's in the future. I hope you take this feedback seriously and work to improve customer service and communication in your branch.

We waited over 20 minutes for our food and there was only one order in front of us. Employees are very unfriendly and when you ask you are basically “yelled at”

Positive: The decor is typically McDonald's chic. Negative: Dirty tables when we asked if they would be wiped over, we got an answer: "No, we are understaffed & 3 disinfectant wipes were given to us. At the kiosk machine, 9 people with us didn't get a bong. The queue at the machine was ignored and, depending on who we knew, we were served at the checkout. An employee took a break (possibly a break?) with her boyfriend & went back to the cash register with her street clothes and fries station? I could list so many more things and show all the guidelines (including contracts and hygiene compliance) which were all 100% not adhered to here.

Waited 20 minutes for 2 coffees even though the store wasn't busy. Then my milk was frothed twice. Don't you know how coffee is made in this shop?

Tip Top, breakfast was very pleasant. Thank you very much. Kind regards

As always, it's a McDonald's. Negative: Frit fat was too old, unfortunately you could see and taste it...Here with table service! That's all right.

Unfortunately, the food was cold and the whole restaurant seemed chaotic and unclean. Tray carts were so full that we had to leave our trays on the table. So it's questionable whether we'll go there again.

Top service, clean 👍👍 everyone is very helpful, thank you for the service

The service is satisfactory, however, there is a consistent issue with the speed of food delivery. Additionally, the order screen frequently malfunctions, making it challenging to determine when an order is ready.

Long queues and waiting times. Food good as usual. Staff nice.

It feels like the portions are getting smaller and smaller

Great for in between. Sit down in the evening, eat and chat.

We either always get the wrong thing or not everything we ordered. Don't go there unless you only want 50% of your food or a surprise bag🤡 And you can still wait 30 minutes for it.

Delicious cold food that has to wait a long time

Leider. Machen die Mitarbeiter ein Gesicht wie 7 Tage Regenwetter Man denkt sie haben keine Lust zu arbeiten!!!!!!!!!!88

Just a Mägges, no positive or negative topics. Personally, I found the atmosphere somehow strange.

Expensive, long waiting time, unfriendly staff,

Today it was bad, cold and sticky...

McDonald's should make sure that they hire staff who speak at least German

Friendly service, not so great ambience, not so great MC Drive and parking lot

Finally fix the screen for the pickup number. The shouting is annoying!!!

I've never had to rate a McDonald's, but this is by far the worst I've ever been to. I waited in an empty restaurant for 20 minutes. Absolute disaster

The slowest and most broken McDonalds I have ever seen

Called my number but didn't get my food. You have to wait a long time for your food

McDrive is almost always closed and the order terminals operate in slow motion, if at all Edit: there is only water and apple spritzer to drink If possible I would give 0 stars

It's just a stomach bug and diarrhea... That's not healthy......

Waiting far too long in MC Drive... Even if there's nothing going on... Definitely not worth a visit anymore...

DANGEROUS TO LIFE and an absolute disaster!!! The employees are unfriendly, they don't manage to pack orders completely, the burgers are slammed into the boxes in an unappetizing way and to top it off, our little daughter had a wasp in her Sprite (luckily she saw the wasp when she pushed down the drinking opening) ! Absolutely life-threatening and something like that shouldn't happen!!!!! We wanted to give the branch another chance after reacting to nuggets two weeks ago with diarrhea and vomiting, but that was it!

It's definitely one of the most terrible McDonald's I've ever seen. There is rubbish everywhere on the floor, cups thrown over, a child's birthday party not put away, waiting over 25 minutes for the food, except for one gentleman, very unfriendly staff, the dirt in the driveway on the terrace and the display doesn't work for them Pickup.

Only incompetent people worked there, we still haven't received our order after over 40 minutes, it was simply forgotten

There's no pig there and you still wait 30 minutes in the drive-thru. I don't even go in anymore. Every other time the drive in is blocked. Monitors don't work, people are jammed. The employees just trot along even though there are literally 25 people standing there waiting. The self-ordering machines are just a buggy pile of junk that basically doesn't work.

I am very disappointed with my last visit to McDonald's. We waited 39 minutes in McDrive – and that was just for two cappuccinos! Unfortunately, this wasn't the first time we were so disappointed. It seems as if there are serious problems with organization and communication. The long waiting time and inefficient service are absolutely unacceptable. It's a shame that situations like this keep happening. I hope that there will be an improvement here soon, otherwise this will no longer be our point of contact.

My nuggets were ice cold. But I didn't have the time to say anything, there was too much going on. And then there was another employee (probably on a day off) who was doing gymnastics behind the counter in his everyday clothes and touching everything without washing his hands. One positive thing I noticed was that the employees wore hairnets.

Catastrophe ordering at the drive-thru, you can only get 1 coupon more, they are not accepted, you wait 15 minutes until someone at the counter comes back and then another 20 minutes for the food, employees make inappropriate comments

You can only redeem one coupon per car, strangely enough that's not a problem in Werdohl, we spent 30 minutes in the drive-in + 10/15 minutes waiting for our mini order, never again, then preferred to go to Mc's in Werdohl, too only here because the one in Werdohl was already closed!

Hurray, I finally found it. After decades of immoderate consumption of various fast foods in countless restaurants of various well-known chains, I have found the absolute lowest point in this McDonald's in Lüdenscheid. This probably feels like the worst, slowest branch with the most incompetent or simply overwhelmed staff. Here it definitely takes longer from ordering to receiving the less than tasty food than using the A45 diversion after the valley bridge has been blown up during rush hour through the whole of Lüdenscheid. Congratulations, something so bad has to be dealt with first. Never before has the inability or even the absence of a certain logic or competence been felt more clearly than here. If one could have expected even 10% of this processing of an order in advance, I would have run away screaming. Absolute recommendation to anyone looking for the worst McDonald's branch... One star is two too many...👎

Drove in Mc Drive at 12:30 a.m. and still no food until 1:15 a.m. They create more chaos than getting food ready, not recommended in the evening, totally overwhelmed 😡

Neat and clean, staff friendly. Terminal easy to use, even for beginners

Has nothing to do with a fast food restaurant. Employees almost fell asleep, restaurant was almost empty and we waited forever for our food. No longer recommended

Very nice and helpful staff. As always, the food was ok, coupons were accepted without any problems. When you enjoy nice weather, you can sit outside wonderfully.

Bad, they didn't accept coupons and were really unfriendly, don't go there, believe me

If I could I would give zero stars. We had to wait 16 minutes for 2 happy meals and a chicken burger. And it wasn't too busy. The stands for table service were nowhere to be found (possibly put away??). And then dessert was missing from a Happy Meal. Simply bad

No soap, the entire toilet smells awful. Not really enjoyable on a Friday evening at 10 p.m.

Worst service 👎🏻👎🏻 Furthermore the inside and outside of the restaurant is always very dirty

Been here for the second time and again had to wait extremely long at the drive-thru

Good countries🤗: Many nice and cozy hours ❤️ Also very nice staff 🥰

Waited 35 minutes for two hamburgers. The slowest McDonald's in the world. Edit: 1 year later and the drive-in no longer works either.

Was there 5 minutes ago, an Aroggsnter would like to be a shift leader, sent us away because we wanted to redeem 2 cupons with 2 different cell phones, 2 different customers, what's the problem?? Insolence never again

Caution!! Apparently only one cupon can be redeemed!! There were two of us there, 2. Different coupons, but only one was allowed to redeem it? Sorry, a message to the headquarters has already been sent out, I also believe that you need your employees, especially the visual guide, to deal with customers again as a seminar schools very, very urgently, the way they deal with it is a disgrace!!

Very friendly and clean for late evenings

McDonald's is actually a fast food chain...of course there's nothing fast here. Unmotivated staff and forever long waiting times. Unfortunately this is not an isolated case. It has happened to us a few times now

Nobody speaks German, every time we eat the wrong food or something is missing. catastrophe

In my opinion a very unhygienic shop. Fries lie on the floor in the kitchen. Food was very carelessly prepared. Employees serve the burgers without gloves, the service there is overrated. I took a picture of the kitchen ⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️

Food was cold. We've actually never received our order in full here. It's really something to break the habit of.

Quite full at rush hour, which may have been due to the public holiday.

It's been a very long time since I visited the Golden Seagull restaurant. Five or six years ago it was still 99 seconds from the order to the customer. It now takes a relaxed 12 minutes when the restaurant is empty. You can't talk about fast food here. Okay, what would make me happy. A McFlury as it existed back then. Puppy cake. All varieties out. Just ridiculous. It's a real shame that all the restaurants in town were fully booked and you had to go to the rest ramp.

Milkshake straw doesn't fit in the lid, I messed myself up

It was delicious and as always. Toilets very clean

The older gentleman with the glasses is the best. Always fun and good service, always problem-free!! You often need employees like that, just like the lady with the hair accessories, she always comes drive in the evening and was never served so nicely. No strict and serious service but nice and customer-oriented service!!

The food is ok the price is too expensive and the delivery always takes at least 2 hours with a 2 hour delay.

The employee insulted me with the N word

When I was hungry on the morning of Easter Sunday at 2:00 a.m. on the way back from Dortmund, it is actually still open here. You can only order at the terminal, but at least you can pay in cash - even if the employee seems pretty annoyed because he has to put his cell phone down to check out. In the kitchen, which is visible from the counter, no one is playing on their cell phones. The food is freshly prepared and is correspondingly hot. On a spur of the moment, the food is taken away because most of the tables look anything but inviting in terms of cleanliness. Stopped by the toilet on the way out. I should have gone into the bushes somewhere. When you open the door you are greeted with the pungent smell of a 1990s train station toilet. All the urinals are littered with napkins and burger wrappers. The entire washbasin is floating in soap, but the soap dispenser is empty. Considering that some of the soap has already dried solid, this condition has existed for quite a long time. There is no way to dry your hands. Food, five stars, everything around it, zero.

You've recently started getting half-eaten burgers home 👍🏼

Worst McDonald’s visit ever! Ambience: This restaurant seems to be a hostel for homeless people and addicts. A man slept barefoot on a bench until he disappeared into the toilet for a cigarette break. The smell was appropriate. Order: Our coupons were not accepted at the order terminal. It was also not possible to redeem the cash register order. So not only were we massively disgusted during our visit, but we also paid significantly more than we would have had to do elsewhere. Catastrophe. I am refraining from taking photos at this point out of consideration for my fellow human beings.

Hamburger 🍔 2.19 euros A slice of meat and somehow cucumber. What should the quality be?

Longest waiting time ever!!!! Never again. And quality also at the bottom drawer

Eating at McDonald's is well known. The kids always love it as an emergency solution for me. Yesterday we waited almost 30 minutes in McDrive for two 6 M Nuggets... Unbelievable

This branch will be avoided from now on!!!! Ordered veggie nuggets, got meat nuggets!! Naturally, I bit into it unknowingly, immediately got annoyed and complained, man saw the grin on the faces of the two employees!!!! I found it really bad, the lady obviously made fun of it!!!

In a word: catastrophic The employees are overwhelmed and unfriendly. Half of the order was missing, drinks were wrong. By the time everything was corrected, the food was cold. One star for the fact that the tables and sanitary facilities were relatively clean.

They didn't put enough ice cream in my McFlurry and didn't feel like there was any chocolate sauce in it. The food is delicious, but I'm disappointed with the Mc Flurry. 4€ for nothing I could get a Mc Sunday would be better.

Dirty service put a used, sifted plaster on my tray, my plant based nuggets were normal. When I mentioned it, I was immediately asked in an aggressive tone what I wanted and that I should go away. When I wanted my nuggets, I was told “what do you want?” "Off and don't get on my nerves" So the conclusion so far everything has always been good but that was my last time!

Service is getting slower and always something is broken, the last time there were no soft drinks, we waited 20 minutes for the food and still it was only luke warm

Food OK as always, but unfortunately we noticed far too late that we were missing the two apple turnovers in our bag. Well, we probably paid for it for free 🤨😢

McDonald's, a quick restaurant. Very clean, at least in the customer area of ​​the restaurant 😉

What can you say, how are you forever...😅If burgers then McDonald's 👍👍👍

Helpful and friendly staff. Not always obvious, which is why it surprises me.

What I ordered wasn't there and there was only outdated baked goods to choose from!

The ordering terminal was slower than a snail (02/01/2024) 🐌 I'm annoyed that I didn't go to Burger King 🤬

Very good, always happy to be there

We were very positively surprised that there was a choice of plastic cups or paper cups for the drinks.

heute um 3:50/4 Uhr morgens war der beste Mitarbeiter da. So lustig und hat uns was erklärt was wir noch nichtmal über Coupons wussten. Krank sympathisch,solche Leute braucht man auch !!!

Typisches McD Restaurant , Eigentlich nur noch wegen der Kinder mal in so einem Seelenlosen Bunker. Essen ist reudiger den je, muss aber jeder selber wissen ob er dort oder generell bei McD isst.

mein eistee hat nach wasser geschmeckt und 6er nuggets wurden vergessen

Es war dort sehr sauber ,das essen war schnell da und noch heiß.

Fastfood wenn man unterwegs ist kann man das mal machen ich esse da nur Nuggets und den Chikken classic

Ich hatte nur einen Caramell Macciato

Personal ist nicht in der Lage Bestellungen korrekt in die Drive-in Tüte zu packen. Man MUSS immer kontrollieren. Das kann nicht sein.

Update. Aufgrund das alles frisch zubereitet wird so heißt es hier, muss man immer etwas mehr Zeit mitbringen. Die Mitarbeiter waren freundlich und ließen den offensichtlichen Stress sich nicht anmerken. Burger wie Pommes waren heiß und machten einen frischen Eindruck. Nachts noch schnell was am drive-in geholt. Bürger und Nuggets wurden frisch zubereitet leider ist uns erst zuhause aufgefallen, das uns die Pommes nicht eingepackt wurden. Ein Fehler der nicht passieren sollte und sehr ärgerlich ist.